115 Community Centers jobs in South Africa

Post Number

AAA9

Faculty/Department

University of the Western Cape -> Deputy Vice-Chancellor: Academic -> Community Engagement Unit

Type of Position

Permanent - Full Time

Length of Contract Period

Location

Main Campus - Bellville, WC ZA (Primary)

Closing Date

30/9/2025

Role Clarification & Key Performance Areas

The University of the Western Cape (UWC) invites applications for the position of Director: Community Engagement Unit (CEU). This senior leadership role is situated in the Office of the Deputy Vice-Chancellor: Academic and plays a critical part in embedding the Scholarship of Engagement for Societal Impact (SoE-SI) across all levels of the university. Rooted in UWC's legacy of social justice, equity, and transformation, the CEU fosters sustainable partnerships, institutional learning, and public engagement, aligned with Boyer's vision of engagement as an evolving and co-creative process.

The Director will lead the CEU strategically, positioning it as a dynamic academic and institutional hub for engaged scholarship. The role entails institutionalising community engagement (CE) across teaching, learning, research, and outreach, and promoting inclusive, participatory practices that reflect UWC's transformation agenda and contribute to societal development. This includes driving CE policy and recognition mechanisms, fostering interdisciplinary knowledge co-production, and amplifying UWC's visibility in national and international CE landscapes.

Key Responsibilities

Strategic Leadership and Institutional Integration:

• Shape and implement the CE strategy in alignment with UWC's Institutional Operating Plan (IOP)
• Embed CE in governance, curriculum, academic promotion, and research systems
• Contribute to national and global dialogues on community engagement and higher education transformation
• Institutionalising the Scholarship of Engagement for Societal Impact (SoE-SI) across all levels of the university.

Academic and Scholarly Integration:

• Advance CE as a scholarly field through research, publications, and conferences
• Support curriculum transformation through CE integration in undergraduate and postgraduate offerings
• Lead the development and implementation of CEU-specific modules (e.g., trauma-informed practices, youth engagement).

Partnership and Stakeholder Engagement:

• Build and manage equitable partnerships with communities, NGOs, government, and international bodies
• Facilitate co-productive knowledge processes and community-led initiatives.
• Represent UWC in strategic CE collaborations, benchmarking, and national platforms.

Programme and Curriculum Development:

• Oversee CEU's role in accreditation processes, and co-create guidelines for CE integration
• Lead curriculum design, training programmes, and programme renewal
• Monitor and evaluate the impact of CE initiatives institutionally and in communities.

Operational and Financial Management:

• Ensure sound administrative, human resource and budgetary management of CEU
• Develop and manage systems for monitoring and evaluating CE's institutional impact
• Leverage digital platforms, AI, and emerging tools to enhance CE practice and visibility.

Fundraising and Resource Mobilisation:

• Conceptualise, prepare, and manage funding proposals and donor reports
• Implement development strategies and maintain stakeholder relationships through regular engagement.

Public Engagement and Advocacy:

• Promote UWC's public profile through CEU outputs such as media campaigns, newsletters, alumni stories, and radio series
• Develop CE award criteria and support institutional recognition of CE efforts
• Contribute to national policy and advocacy platforms on CE in higher education.

Staff Leadership and Capacity Building:

• Mentor and develop CEU staff through skills training and professional growth pathways
• Facilitate internal capacity building across UWC to strengthen CE competencies among academics and administrators.

Minimum Requirements

Qualifications and Experience:

• A Doctoral degree (PhD) in a relevant field.
• Eligible for appointment at Professor or Associate Professor level.
• At least 10 years' experience in higher education, including 5 years in senior leadership roles.
• An established track record in engaged scholarship, curriculum transformation, and partnership development.
• Demonstrated expertise in CE within African or Global South contexts.

Key Competencies:

• Visionary leadership with the ability to align CE initiatives with institutional, national, and global priorities.
• Deep knowledge of CE theory, policy, and practice, including quality assurance and accreditation.
• Proven skills in curriculum development, knowledge co-production, and participatory pedagogy.
• Strong interpersonal, facilitation, and public engagement abilities.
• Capacity to mobilise resources, manage teams, and operationalise CE strategies.
• Commitment to ethical, inclusive, and decolonial leadership in contexts of social inequality and intergenerational trauma.

In your application, you are encouraged to highlight your strengths and include anything else you deem exceptional and outstanding to be considered by the selection panel. In addition, please attach a cover letter motivating your suitability, a detailed curriculum vitae including contact details of three referees, and your highest qualification to your online profile.

To be considered for this vacancy, you must click on the Apply for this Job link below or apply directly via UWC Careers at For any queries, please contact the Human Resources Department at /9763/9708/3551/3756 or email: e-

DISCLAIMER: By applying for the position, you consent to the University sharing your application, including curriculum vitae, with University stakeholders to process the application. In line with the University's commitment to diversifying its workforce, preference will be given to suitably qualified applicants in line with our Employment Equity Targets. The official retirement age at UWC is 65 years. The University reserves the right to not make an appointment, make an appointment at a different level, seek additional candidates and may conduct competency assessments.

Vice Principal: Teaching, Learning, Community Engagement and Student Support (5 Year – Fixed Term)

• Vice Principal: Teaching, Learning, Community Engagement and Student Support (5 Year – Fixed Term)

The unitalentza website was launched out of necessity. It is a direct off-shoot of Academic Partners , the pre-eminent talent accessing and assessing service company within the South African Higher Education sector. A company that started 44 years ago in the commercial sector, but which in the last 26 years, has focused almost exclusively in the HE sector. Having founded the company, Jimmy Wayland took retirement in May 2022, but as a swansong objective, he undertook to develop Unitalentza website to uphold the same values, levels of confidentiality, trust and reliability as the founding company. Anything less and Jimmy would like to hear about it.

Unitalentza is a small devoted team of professionals who pledge to keep all registered candidate information secure and confidential and at a level which the registered candidate has the exclusive right to choose.

In his quest to achieve the best website possible, Jimmy is ready to receive comments and/or suggestions, negative or positive, on his personal email:

LOCATION: PRETORIA

The University of South Africa (UNISA) is the largest comprehensive open distance e-learning (CODeL) institution in Africa and the longest comprehensive standing dedicated distance education university in the world, nurturing aspirant leaders of tomorrow and motivating a future generation through knowledge development, research, community engagement (engaged scholarship) and innovation.

UNISA offers an unparalleled range of study choices in undergraduate and postgraduate degrees, and research. As part of Unisa’s commitment to continuous life-long learning, and attention to the constant shifts in industrialization systems and shifts in the knowledge arena, Unisa offers a range of short courses, certificates, diplomas and degrees at undergraduate and postgraduate levels including Masters and Doctoral degrees. In recognition of its innovations in comprehensive open e-learning and distance education, with equally a strong focus on research and innovation, Unisa is recognized as one of the best universities nationally and globally. Unisa has equally produced some of the leading, if not influential alumni in varied sectors of the economy, including two Presidents of South Africa.

About the role:

UNISA is committed to providing the best teaching and learning, research, development, and innovation and engaged scholarship environments for its students. It is equally committed to promoting access and success for its students through vibrant qualification frameworks at undergraduate and postgraduate levels, and as such, prioritises academic excellence, research, and social responsiveness through knowledge impact as important imperatives. Key to the advancement of the core academic and university missional mandate is the transformation philosophy underpinned by, inter alia, an emphasis on Africanization, decolonization, decoloniality, and centering endogenous /indigenous knowledge systems, Africa’s knowledge systems, civilizations, philosophies, pedagogies, epistemologies and social justice, whilst also embracing proficiency and deep insight and research of other knowledge systems. This position therefore requires an astute academic and leader who not only possesses vast experience as an academic but also has the gravitas and “hands on” experience as an academic leader with the capacity to inculcate these values in all our academic endeavours, including accelerating the 10 Catalytic Niche Areas.

Creation of knowledge and the formation of undergraduate and post graduate students as critical citizens and contributors in the local and global knowledge arena is also key to the work of this portfolio. This position is responsible for eight (8) colleges, two (2) schools, namely, the Graduate School of Business Leadership and the Thabo Mbeki African School of Public and International Affairs and 26 Regional Centres. The portfolio also oversees the five distinctive areas, which entail, community engagement / engaged scholarship, academic programme approval, accreditation and registration services, tuition support and facilitation of learning, teaching and student support and promoting a culture of lifelong learning. These functions provide Primary Academic Support to the whole institution. Equally, the portfolio is fundamental to providing inputs into Unisa’s overall strategy and a focus on accelerating the shift towards becoming a leading Comprehensive Open Distance e-Learning institution harnessing the full benefits provided by the 4th industrial revolution (4IR). The incumbent of this position must have a clear understanding of 4IR and its implications for teaching and learning and engaged scholarship in the changing higher education and global knowledge landscapes.

It is expected that the incumbent and portfolio will provide strategic direction and managerial leadership aligned to the institutional vision, advice and support pertaining to teaching, learning, community engagement (engaged scholarship) and student learning support. The incumbent must strive to ensure that Unisa becomes a leading CODeL university that develops and provides wide-ranging, flexible and technology enhanced programmes within a strong quality assurance framework for accreditation and related matters in a South African and global context. Taking cognisance of the comprehensive nature of our institution and the changing student profile, the incumbent must develop responsive and student-centered strategies including the development of internship models to produce sought after graduates who have the attributes, discipline, knowledge, and competencies to contribute ethically and creatively to their local, continental and global contexts.

The position is to further ensure a quality undergraduate experience achieved through the strategic alignment and synergies between academic colleges, curriculum development, tuition, the professional development of academic staff, tuition support and student support, and assessment in a technology enhanced CODeL environment.

• A full professor with a minimum of 10 years relevant management experience in Higher Education institutions with at least 5 years at an executive management level.
• NRF-rated or globally acclaimed scholar will be highly recommended.
• Knowledge of local accreditation systems is a minimum requirement and global accreditation systems is recommended.

Knowledge and skills

Distinguished academic with a sound-track record as a researcher and academic leader and expert knowledge of teaching and learning:

• Strategic leadership
• Academic excellence
• Culture / Change management
• Sound knowledge in Universal Design for learning and proven experience in curriculum development and transformation
• Proficient knowledge and insight into challenges facing higher education, specifically with regard to comprehensive open distance and e-learning (CODeL)
• Demonstrable commitment to and record of transformation in the academic environment
• Communication
• Collaboration and teamwork
• Results oriented
• Innovation and creativity
• Rules orientation
• Problem-solving
• Analytical skills
• Resilience
• Conflict management
• Corporate governance
• Project management
• Budgeting and Financial Management,
• Performance management
• Politically savvy
• Knowledge of the Department of Higher Education and Training (DHET) laws and other relevant regulations applicable to higher education institutions.

• A detailed cover letter indicating your suitability for the position.
• Names and contact details for at least 3 referees.
• Certified copies of matric and degree certificates and Identity Document. Proof of SAQA verification of foreign qualifications, where relevant.

The position is open to all including people with disabilities. UNISA is an equal opportunity employer, committed to employment equity.

INCOMPLETE APPLICATIONS WILL NOT BE CONSIDERED!

Developed in collaboration with Higher Education South Africa - giving opportunity to South African institutions to reach South African Academics from anywhere on the globe.

Giving back to South African Higher Education through revenue sharing.

unitalentza Job Platform is an advanced job directory & listings application, made for South African Universities.

• Competitive rates
• Salary packaging benefits up to $18,550
• School holidays childcare assistance
• Continued superannuation contribution for employees who are on paid on unpaid parental leave
• Health and wellbeing programs and more!
• Ongoing training and development to keep your skills growing.
• Access to our Employee Assistance Program
• Travel allowance for travel between clients
• Work mobile phone
  
  

• Acceptable National Police Clearance less than 6 months old
• Evidence of up-to-date flu vaccination and Covid vaccination
• Current driver's licence
• Access to a reliable WA registered motor vehicle with full comprehensive insurance
• Pass pre-employment physical assessment and reference checks
• Available to attend a paid compulsory 2-week induction/ training to help you get started at our training institute in Rivervale Mon-Friday 8am – 4.30pm
  
  

Apply now Job no:
Work type: Part time
Location: Southern Suburbs
Categories: Community Support Worker

Why Choose Amana Living?

Amana Living is one of the largest Aged Care providers in Western Australia and has been responding to the needs of older people and those who care for them since 1962. We offer a broad range of services, including residential care homes, transition care programs, retirement living villages, home care, day care, respite, and dementia specific services. Together, we enable older people to maintain their individuality, providing what is needed to support a fulfilling life.

Our vision is a community where every older person is honoured and valued. Our mission is together, we enable older people to maintain their individuality, providing what is needed to support a fulfilling life. Our values are compassion, collaboration, curiosity, inclusion and trust. Amana Living is proud to lead in reforms that benefit our workforce, caring for those who care for a career.

• Competitive rates
• Salary packaging benefits up to $18,550
• Continued superannuation contribution for employees who are on paid on unpaid parental leave
• Health and wellbeing programs and more!
• Ongoing training and development to keep your skills growing.
• Access to our Employee Assistance Program
• Travel allowance for travel between clients
• Work mobile phone

At Amana Living, we value diversity and welcome applicants from all backgrounds, including those who identify as living with disability, are Aboriginal or Torres Strait Islander, or members of the LGBTIQA+ community. Join us in making a difference!

THE ROLE

Our Community Support Workers have the rewarding role of caring for elderly people in their homes, enabling their overall independence.

Your day-to-day workload will be varied from providing personal care (showering, dressing, hygiene), meal preparation and domestic duties, social support, shopping assistance, transport, and pet care. Additional responsibilities can include fitting and removal of pressure stockings, respite and assisting with medication.

We have a permanent part-time opportunity areas throughout Mandurah.

Area of need: Forrestfield, Lesmurdie, Wattle Grove, Kalamunda and surrounding Suburbs

Roster: Monday to Friday 9am – 5pm

About You

A caring nature, comfortable of driving and transporting clients and working on your own.

You either have experience working in aged care, community or experience in caring responsibilities. Perhaps you would like a career change in helping our elderly community – Traineeships are available! *Eligibility applies*

Requirements

• Acceptable National Police Clearance less than 6 months old
• Evidence of up-to-date flu vaccination and Covid vaccination
• Current driver's licence
• Access to a reliable WA registered motor vehicle with full comprehensive insurance
• Pass pre-employment physical assessment and reference checks
• Available to attend a paid compulsory 2-week induction/ training to help you get started at our training institute in Rivervale Mon-Friday 8am – 4.30pm

How to apply

If you are interested in this role and meet the essential criteria, please click the "apply now" button. Amana Living reserves the right to close this position prior to the closing date. Shortlisting and interviews will commence immediately.

Advertised: 02 May 2025 W. Australia Standard Time
Applications close: Open until filled
Position Description

JOB DUCK IS HIRING A COMMUNITY SUPPORT RECEPTIONIST

For ambitious, culturally diverse, curious minds seeking booming careers, Job Duck unlocks and nurtures your potential. We connect you with rewarding, remote job opportunities with US-based employers who recognize and appreciate your skills, allowing you to not just survive but thrive. As a lifestyle company we ensure that everybody working here has a fantastic time, which is why we've earned the Great Place to Work Certification for 4 years

Role Overview

We are seeking a warm, organized, and personable Community Support Receptionist to be the welcoming first point of contact for clients, partners, and visitors. This role is critical to maintaining a friendly front office environment that reflects the organization's commitment to community support, responsive service, and excellence. Join a mission-driven company that plays a key role in funding public services across the U.S. Work in a supportive and efficient environment that values technology, community engagement, and client care, while supporting a team dedicated to broader social impact.

Schedule:

Monday to Friday from 9:00 AM to 6:00 PM EST (USA)

Your Responsibilities Will Include but Are Not Limited To:

• Answering phone calls, de-escalating anger, and providing basic information
• Transferring calls to appropriate departments and personnel
• Calling visitors or clients to provide updates about requests or appointments
• Front desk management: greeting visitors, directing inquiries, and handling incoming calls
• Supporting clients, property owners, attorneys, and government representatives with questions and resource navigation
• Administrative tasks: managing mail, scheduling appointments, maintaining office supplies, and internal communications
• Basic data entry and recordkeeping, updating client records in the internal system
• Navigating web platforms for form submissions and information requests

What We're Looking For:

• At least one to two years of experience supporting reception or administrative roles
• Experience in legal, financial, or government environments preferred
• Familiarity with CRM Birdeye and VOIP Elevate (a plus)
• Fluency in spoken and written English, professional tone
• Ability to multitask effectively in a fast-paced environment
• Excellent active listening and communication skills
• Customer service-oriented with a personable and professional demeanor
• Ability to handle "rough" callers with tact and empathy
• Critical thinking and proactive attitude
• Willingness to support the team and go above and beyond
• Honest, hardworking, and respectful
• Strong organizational skills and attention to detail
• Comfortable with web platforms, email, and office software
• Discretion and confidentiality with sensitive information
• Reliable computer setup (laptop/PC, headset, stable internet min. 10 Mbps download / 5 Mbps upload)
• Quiet, distraction-free remote work environment

What's In It for You?

• Monthly compensation starting from
  1015 USD to 1100 USD
• Paid time off
  and holiday pay.
• Referral and annual
  bonuses.
• 100% Remote,
  Full-Time, Long-Term Career Opportunity.
• Parental leave.
• Opportunities for professional development and training
• Dedicated support from our team.
• A chance to work with clients who share our values.

Ready to dive in?
Apply now and make sure to follow all the instructions

DISCLAIMER: Every candidate must pass each step in our application process to become part of our team. Ensure you have all the required documentation ready to streamline your application process.

NHS Scotland is committed to encouraging equality and diversity among our workforce and eliminating unlawful discrimination. The aim is for our workforce to be truly representative and for each employee to feel respected and able to give their best. To this end, NHS Scotland welcomes applications from all sections of society.

Fixed term contract until 29/06/2026 (Secondment Opportunity)
Are you ready for a new challenge?

An exciting opportunity has arisen within the NHS Highland Vaccination service for a Vaccinations and Community Support Assistant to join the team.

This is a varied and challenging post when the service is going through transformation, developing the service. This role will work with adolescents and adults. Applicants will be required to work in a variety of settings including community venues.

**Informal enquiries to: Peter Rothwell; tel:

email:
This role does not meet the eligibility criteria for a Skilled Worker visa or a Health and Care Worker visa. NHS Highland is unable to provide candidates with a Certificate of Sponsorship (CoS).
Additional Information For Candidates**

• You should apply for this post by completing the application process on Jobtrain.
• DO NOT upload a CV as this will not be used for short listing purposes
• Posts close at midnight on the indicated date
• For help to complete an application on Job Train please follow this link:
• To view our accessibility statement, please follow this link:
• Please note that our correspondence method is by e-mail, therefore please ensure you enter your email address accurately
• Please check your e-mail regularly (including junk folders) and also your Jobtrain account for updates
• Please contact Jobtrain Candidate Support Hub - for advice and support with any system issues
• We recommend using the Internet Browser "Google Chrome" or "Microsoft Edge" when using Jobtrain
• Once you have submitted your application form you will be unable to make any amendments
• Some of our vacancies are for internal candidates only. If you are a member of staff, please ensure you update your Jobtrain profile to reflect that you are employed by NHS Highland

NHS Highland is geographically the largest of the 14 regional boards of NHS Scotland, covering an area of 12,500 square miles, across Highland and Argyll & Bute.

As a board we strive to ensure the environment is conducive to nurturing a positive culture, supported and delivered through

At Exodus, we refer to our Customer Support Specialists as Community Support Engineers or CSEs! Our talented team of CSEs builds customer trust by providing reliable, friendly, knowledgeable, and empathetic customer support 24 hours a day, seven days a week.

If that sounds interesting to you and you like managing your digital assets, enjoy problem-solving by reading and searching for answers, and love helping others and teaching your friends all about cryptocurrencies, then please read on!

• Like managing your digital assets.
• Enjoy problem-solving by reading and searching for answers.
• Love helping others and teaching your friends all about cryptocurrencies.

Exodus receives hundreds of email messages daily from customers learning about digital assets. As an Exodus CSE, you will connect and form relationships with our customers across multiple channels, making them feel heard and supported and resolving their issues efficiently.

• Promptly respond to customer inquiries across multiple channels.
• Assist users in navigating the intricacies of managing digital assets.
• Provide above-and-beyond customer experiences that leave a lasting positive impression.
• Use problem-solving abilities to resolve unique customer problems and maintain consistent ticket housekeeping.
• Actively contribute to the team by providing valuable feedback to improve the customer support infrastructure and enhance the overall performance of Exodus.
• Contribute to projects, quality assurance, incident management, and value-added tasks.

• You live in the AMER Region in the UTC -10 to UTC -4 time zones (Pacific, Mountain, Central or Eastern).
• You are comfortable working 40 hours a week, which includes at least one 8-hour shift on Saturday or Sunday.
• You are comfortable working between 16 UTC and 0 UTC.
• You have amazing written English skills, including proper grammar and punctuation.
• You empathize with customers on the simplest of problems, are inquisitive, and love troubleshooting to find an answer.
• You are detail-oriented and can provide detailed responses to customers with the unique ability to turn customer pain points into insightful product feedback.
• You understand how digital assets work, including security, confirmations, block times, network fees, etc.
• You are tech-savvy and have general knowledge of computers, including your operating systems.
• You are a self-starter who works well with minimal supervision and thrives in a remote work environment.
• You can manage competing priorities and prioritize them appropriately while maintaining performance standards.
• You are highly coachable and take responsibility for your actions.

• You are bilingual or multilingual and can speak other languages besides English, particularly Spanish, Russian, German, French, or Portuguese.
• You are familiar with Intercom or other support platforms.

Exodus is a multi-asset cryptocurrency wallet with a built-in exchange feature. We started our movement in 2015 and have been a distributed team since then. We aim to help half of the world exit the traditional financial system and move into the crypto financial system by 2030. To do that, we want to make sure we hire the best of the best: people who are intrinsically motivated by what we are trying to achieve and love what they do professionally.

• A remote environment with partially flexible hours.
• Building the future. Cryptocurrencies lay the foundation for the Internet of Value, the next major wave in application technology and personal finance.
• Collaborative and feedback-driven culture.
• Opportunity to grow.
• Fair pay and a competitive benefits package, no matter where you live.
• 100% pay in Bitcoin with a buffer to account for price changes and exchange fees.
• All the tools you need to do the job.

Health: Most of our health insurance plans are covered 100% for you and 75% for your dependents. We’ll also cover dental insurance. If you are outside the United States, we will reimburse you up to $500 monthly for any medical and dental insurance for you and your dependents.

PTO: 30 days of paid time off per year on top of a semi-flexible schedule.

Unlimited Bereavement: We will pay you your full salary for the first two weeks for the loss of any immediate family members, but we allow you to take all the time you need to grieve outside of that.

Tax Help: Is getting paid in Bitcoin new to you? Don’t worry! We will reimburse you for speaking with a professional tax specialist in your state/country to make sure everything is taken care of.

Parental Leave: 13 weeks of fully paid leave and a month of flexible work for the primary caregiver. 4 weeks of paid leave if you are the child's secondary caregiver.

Perks: Exodus offers a variety of seasonal perks, such as coverage for gym memberships and therapy. We also offer quarterly Wellness Days! We want to ensure all our employees know they are our priority and give back for their hard work often.

To apply, we'd love to learn more about you. Please answer our application questions! Submitting a resume is optional.

Our hiring process consists of several different stages.

Assessment: After reviewing your application, if you are a potential fit for the role, we will send you an assessment to complete. Please know that you will then have 72 hours to complete the assessment. We advise diligently checking your email, including your spam folder, for communication from Exodus, as the 72-hour submission deadline is strict.

Recruiter Interview: If we like your initial application and assessment, expect to schedule an interview with a member of our recruitment team. This interview will focus on getting to know you better and explaining the company's culture. We want to know more about why you want to join our team, how you feel about our mission and cryptocurrency now and how it fits into your overall career plan to make sure this is the right place for you.

Interview with your future manager: This interview is to make sure that you are fit for the team you are applying to and that the hard and soft skills you possess are a good fit for us at the time. This is also a time for you to learn more about your role from your potential manager. It’s a time to dig into the culture of the team and department.

Pay Transparency Notice: Salary and all other total compensation information (commission and benefits) will be discussed in detail during the hiring process. Salary Range: $0,000 — $5 ,000 USD

At Exodus, we refer to our Customer Support Specialists as Community Support Engineers or CSEs! Our talented team of CSEs builds customer trust by providing reliable, friendly, knowledgeable, and empathetic customer support 24 hours a day, seven days a week.

If that sounds interesting to you and you like managing your digital assets, enjoy problem-solving by reading and searching for answers, and love helping others and teaching your friends all about cryptocurrencies, then please read on!

• Like managing your digital assets.
• Enjoy problem-solving by reading and searching for answers.
• Love helping others and teaching your friends all about cryptocurrencies.

Exodus receives hundreds of email messages daily from customers learning about digital assets. As an Exodus CSE, you will connect and form relationships with our customers across multiple channels, making them feel heard and supported and resolving their issues efficiently.

• Promptly respond to customer inquiries across multiple channels.
• Assist users in navigating the intricacies of managing digital assets.
• Provide above-and-beyond customer experiences that leave a lasting positive impression.
• Use problem-solving abilities to resolve unique customer problems and maintain consistent ticket housekeeping.
• Actively contribute to the team by providing valuable feedback to improve the customer support infrastructure and enhance the overall performance of Exodus.
• Contribute to projects, quality assurance, incident management, and value-added tasks.

• You live in the AMER Region in the UTC -10 to UTC -4 time zones (Pacific, Mountain, Central or Eastern).
• You are comfortable working 40 hours a week, which includes at least one 8-hour shift on Saturday or Sunday.
• You are comfortable working between 16 UTC and 0 UTC.
• You have amazing written English skills, including proper grammar and punctuation.
• You empathize with customers on the simplest of problems, are inquisitive, and love troubleshooting to find an answer.
• You are detail-oriented and can provide detailed responses to customers with the unique ability to turn customer pain points into insightful product feedback.
• You understand how digital assets work, including security, confirmations, block times, network fees, etc.
• You are tech-savvy and have general knowledge of computers, including your operating systems.
• You are a self-starter who works well with minimal supervision and thrives in a remote work environment.
• You can manage competing priorities and prioritize them appropriately while maintaining performance standards.
• You are highly coachable and take responsibility for your actions.

• You are bilingual or multilingual and can speak other languages besides English, particularly Spanish, Russian, German, French, or Portuguese.
• You are familiar with Intercom or other support platforms.

Exodus is a multi-asset cryptocurrency wallet with a built-in exchange feature. We started our movement in 2015 and have been a distributed team since then. We aim to help half of the world exit the traditional financial system and move into the crypto financial system by 2030. To do that, we want to make sure we hire the best of the best: people who are intrinsically motivated by what we are trying to achieve and love what they do professionally.

• A remote environment with partially flexible hours.
• Building the future. Cryptocurrencies lay the foundation for the Internet of Value, the next major wave in application technology and personal finance.
• Collaborative and feedback-driven culture.
• Opportunity to grow.
• Fair pay and a competitive benefits package, no matter where you live.
• 100% pay in Bitcoin with a buffer to account for price changes and exchange fees.
• All the tools you need to do the job.

Health: Most of our health insurance plans are covered 100% for you and 75% for your dependents. We’ll also cover dental insurance. If you are outside the United States, we will reimburse you up to $500 monthly for any medical and dental insurance for you and your dependents.

PTO: 30 days of paid time off per year on top of a semi-flexible schedule.

Unlimited Bereavement: We will pay you your full salary for the first two weeks for the loss of any immediate family members, but we allow you to take all the time you need to grieve outside of that.

Tax Help: Is getting paid in Bitcoin new to you? Don’t worry! We will reimburse you for speaking with a professional tax specialist in your state/country to make sure everything is taken care of.

Parental Leave: 13 weeks of fully paid leave and a month of flexible work for the primary caregiver. 4 weeks of paid leave if you are the child's secondary caregiver.

Perks: Exodus offers a variety of seasonal perks, such as coverage for gym memberships and therapy. We also offer quarterly Wellness Days! We want to ensure all our employees know they are our priority and give back for their hard work often.

To apply, we'd love to learn more about you. Please answer our application questions! Submitting a resume is optional.

Our hiring process consists of several different stages.

Assessment: After reviewing your application, if you are a potential fit for the role, we will send you an assessment to complete. Please know that you will then have 72 hours to complete the assessment. We advise diligently checking your email, including your spam folder, for communication from Exodus, as the 72-hour submission deadline is strict.

Recruiter Interview: If we like your initial application and assessment, expect to schedule an interview with a member of our recruitment team. This interview will focus on getting to know you better and explaining the company's culture. We want to know more about why you want to join our team, how you feel about our mission and cryptocurrency now and how it fits into your overall career plan to make sure this is the right place for you.

Interview with your future manager: This interview is to make sure that you are fit for the team you are applying to and that the hard and soft skills you possess are a good fit for us at the time. This is also a time for you to learn more about your role from your potential manager. It’s a time to dig into the culture of the team and department.

Pay Transparency Notice: Salary and all other total compensation information (commission and benefits) will be discussed in detail during the hiring process. Salary Range: $0,000 — $5 ,000 USD

At Exodus, we refer to our Customer Support Specialists as Community Support Engineers or CSEs! Our talented team of CSEs builds customer trust by providing reliable, friendly, knowledgeable, and empathetic customer support 24 hours a day, seven days a week.

If that sounds interesting to you and you like managing your digital assets, enjoy problem-solving by reading and searching for answers, and love helping others and teaching your friends all about cryptocurrencies, then please read on!

• Like managing your digital assets.
• Enjoy problem-solving by reading and searching for answers.
• Love helping others and teaching your friends all about cryptocurrencies.

Exodus receives hundreds of email messages daily from customers learning about digital assets. As an Exodus CSE, you will connect and form relationships with our customers across multiple channels, making them feel heard and supported and resolving their issues efficiently.

• Promptly respond to customer inquiries across multiple channels.
• Assist users in navigating the intricacies of managing digital assets.
• Provide above-and-beyond customer experiences that leave a lasting positive impression.
• Use problem-solving abilities to resolve unique customer problems and maintain consistent ticket housekeeping.
• Actively contribute to the team by providing valuable feedback to improve the customer support infrastructure and enhance the overall performance of Exodus.
• Contribute to projects, quality assurance, incident management, and value-added tasks.

• You live in the AMER Region in the UTC -10 to UTC -4 time zones (Pacific, Mountain, Central or Eastern).
• You are comfortable working 40 hours a week, which includes at least one 8-hour shift on Saturday or Sunday.
• You are comfortable working between 16 UTC and 0 UTC.
• You have amazing written English skills, including proper grammar and punctuation.
• You empathize with customers on the simplest of problems, are inquisitive, and love troubleshooting to find an answer.
• You are detail-oriented and can provide detailed responses to customers with the unique ability to turn customer pain points into insightful product feedback.
• You understand how digital assets work, including security, confirmations, block times, network fees, etc.
• You are tech-savvy and have general knowledge of computers, including your operating systems.
• You are a self-starter who works well with minimal supervision and thrives in a remote work environment.
• You can manage competing priorities and prioritize them appropriately while maintaining performance standards.
• You are highly coachable and take responsibility for your actions.

• You are bilingual or multilingual and can speak other languages besides English, particularly Spanish, Russian, German, French, or Portuguese.
• You are familiar with Intercom or other support platforms.

Exodus is a multi-asset cryptocurrency wallet with a built-in exchange feature. We started our movement in 2015 and have been a distributed team since then. We aim to help half of the world exit the traditional financial system and move into the crypto financial system by 2030. To do that, we want to make sure we hire the best of the best: people who are intrinsically motivated by what we are trying to achieve and love what they do professionally.

• A remote environment with partially flexible hours.
• Building the future. Cryptocurrencies lay the foundation for the Internet of Value, the next major wave in application technology and personal finance.
• Collaborative and feedback-driven culture.
• Opportunity to grow.
• Fair pay and a competitive benefits package, no matter where you live.
• 100% pay in Bitcoin with a buffer to account for price changes and exchange fees.
• All the tools you need to do the job.

Health: Most of our health insurance plans are covered 100% for you and 75% for your dependents. We’ll also cover dental insurance. If you are outside the United States, we will reimburse you up to $500 monthly for any medical and dental insurance for you and your dependents.

PTO: 30 days of paid time off per year on top of a semi-flexible schedule.

Unlimited Bereavement: We will pay you your full salary for the first two weeks for the loss of any immediate family members, but we allow you to take all the time you need to grieve outside of that.

Tax Help: Is getting paid in Bitcoin new to you? Don’t worry! We will reimburse you for speaking with a professional tax specialist in your state/country to make sure everything is taken care of.

Parental Leave: 13 weeks of fully paid leave and a month of flexible work for the primary caregiver. 4 weeks of paid leave if you are the child's secondary caregiver.

Perks: Exodus offers a variety of seasonal perks, such as coverage for gym memberships and therapy. We also offer quarterly Wellness Days! We want to ensure all our employees know they are our priority and give back for their hard work often.

To apply, we'd love to learn more about you. Please answer our application questions! Submitting a resume is optional.

Our hiring process consists of several different stages.

Assessment: After reviewing your application, if you are a potential fit for the role, we will send you an assessment to complete. Please know that you will then have 72 hours to complete the assessment. We advise diligently checking your email, including your spam folder, for communication from Exodus, as the 72-hour submission deadline is strict.

Recruiter Interview: If we like your initial application and assessment, expect to schedule an interview with a member of our recruitment team. This interview will focus on getting to know you better and explaining the company's culture. We want to know more about why you want to join our team, how you feel about our mission and cryptocurrency now and how it fits into your overall career plan to make sure this is the right place for you.

Interview with your future manager: This interview is to make sure that you are fit for the team you are applying to and that the hard and soft skills you possess are a good fit for us at the time. This is also a time for you to learn more about your role from your potential manager. It’s a time to dig into the culture of the team and department.

Pay Transparency Notice: Salary and all other total compensation information (commission and benefits) will be discussed in detail during the hiring process. Salary Range: $0,000 — $5 ,000 USD