294 Communications Manager jobs in South Africa

The Communications Manager ensures effective, consistent communications across TFG, aligning with organisational standards and protocols. As the Subject Matter Expert (SME) for Communications, this role develops and refines communication templates, advises on optimal communication approaches, and manages a team of Communication Consultants to maintain clarity and efficiency across all channels. Acting as the gatekeeper for the communications roadmap and calendar, the Manager resolves scheduling conflicts and prioritises communications to best support business objectives.

Key Responsibilities:

Operational Communications Execution and Quality Control

1. Lead a team of Communication Consultants, ensuring all communication support aligns with TFG’s standardised processes and meets established Service Level Agreements (SLAs) to maintain consistency, quality, and efficiency across all channels.
2. Ensure strict adherence to TFG’s communication standards, working closely with stakeholders to drive compliance and support successful campaign execution.
3. Act as an SME for complex communication requests, providing guidance to team members and other departments struggling with specific messaging, language, or tone, and supporting effective communication campaign delivery.
4. Develop and facilitate sign-off for standards, best practices, and templates for Operations-related communications to ensure consistency, clarity, and alignment with TFG’s objectives.
5. Design and facilitate approval of Standard Operating Procedures (SOPs) for communication processes, proposing new SLAs or modifications to existing ones to enhance communication effectiveness and responsiveness.
6. Act as the gatekeeper for the communications roadmap and calendar, resolving scheduling conflicts, prioritising timing, and aligning all communications with business needs.
7. Monitor and analyse communication trends and adherence levels, identifying areas for improvement, liaising with the relevant parties (e.g. Change team, Snr Manager: HR Operations, Retail Operations Hub, Head Office departments) and implementing targeted adjustments to address any gaps in process or execution.

Team Management and Resource Coordination

1. Manage the performance and development of Communication Consultants, providing support and direction to ensure quality and timeliness in delivery.
2. Coordinate resource allocation within Synergy and Yoobic, ensuring effective use of resources and meeting communication timelines.
3. Regularly assess team capacity to align resources with communication priorities and operational requirements.

Stakeholder Collaboration and SME Support

1. Act as the primary contact for the Retail Operations Hub and key stakeholders with matters pertaining to escalated or expedited communications, offering guidance on communication-related queries and operational challenges.
2. Collaborate with senior leaders and department heads to reinforce communication protocols and address practices that may disrupt established standards.

Continuous Improvement and Data-Driven Insights

1. Use data analytics to monitor adherence, identify trends, and evaluate communication effectiveness, addressing any gaps in understanding or compliance.
2. Drive improvement initiatives to refine communication processes, minimize information overload, and improve efficiency.

Project Engagement as a Communications SME

1. Provide SME input on relevant projects, advising on communication requirements, processes, and best practices. Work with cross-functional teams to integrate communication needs into project planning, supporting alignment with TFG’s operational goals.

Qualifications and Experience:

1. Degree or equivalent
2. 5 - 7 years working experience within a Communications environment
3. 1 - 3 years' experience working in a project delivery context advantageous
4. 2 - 3 years change and communication management in retail advantageous
5. Experience working with leaders/stakeholders at all levels in an organisation
6. Experience in project planning
7. Process facilitation experience

Skills:

1. Customer service / passionate about user employee experience
2. Excellent interpersonal skills
3. Excellent communication and business writing skills
4. A dynamic and solution driven work approach with high service delivery
5. Ability to work in fast paced environments and manage multiple projects
6. Ability to analyse and interpret data
7. Ability to prioritise and manage group wide projects
8. Sound judgement and decision making
9. TFG Brand Ambassador
10. A high level of attention to detail and accuracy
11. Ability to use different communication channels and tools

Behaviours:

1. Business Insight - applies market and business insights in order to drive organisational objectives
2. Communicates Effectively - conveys information and communicates ideas in a clear, concise and impactful manner
3. Decision Quality - consistently makes timely, well-rounded and informed decisions
4. Drives Engagement - inspires, motivates and empowers individuals to go above and beyond for the benefit of the team and the organisation
5. Ensures Accountability - takes accountability and ensures others are held to account on agreed upon performance targets
6. Manages Complexity - interprets and simplifies complex and contradictory information when resolving organisational problems
7. Optimizes Work Processes - assesses and improves the efficiency, effectiveness, and quality of various work processes
8. Strategic Mindset - thinks and plans strategically, focusing on the long-term goals and objectives of the organisation

Preference will be given, but not limited to candidates from designated groups in terms of the Employment Equity Act

Who we are is because of our people. They are our greatest asset. TFG is an internationally diversified retail portfolio of 34 speciality lifestyle and apparel brands that Inspire our Customers to live their Best Lives and are woven into the lives of millions. Our vision is to create the most remarkable omnichannel experiences for our customers. TFG is more than a workplace, it's a launchpad for your growth. Join us and explore endless growth opportunities across our diverse brands. We’re a purpose-led business, and on this team, you’ll share the pride of making an impact across a whole industry.

We’re the designers, the makers, the shakers and the teams behind the scenes.

Are you with us?

The human resources team strive to create the best experience for all employees throughout the organisation, focusing on people and culture. This team is responsible for talent acquisition, on-boarding, performance management, development, career progression, employee relations and remuneration.

1. Job Identification 6792
2. Job Category Human Resources
3. Posting Date 03/24/2025, 02:02 PM
4. Apply Before 04/30/2025, 02:01 PM
5. Job Schedule Full time
6. Job Shift Day
7. Locations 36 Jenkinson Street, Parow East, 7500, ZA

Durban based position with national company!

Be responsible for the highest calibre of messaging via the most efficient and effective communication channels

Ensure the corporate identity, brand values and brand language are enhanced in all media and publicity opportunities

Assist the Marketing Manager in compiling the communications strategy, then manage the PR and design elements to ensure that the implementation of the strategy is successful

Demonstrate excellent skills in analytical problem solving, critical thinking and decision making

Develop media plans, report on ROI, track KPAs in media & PR, conduct competitor analyses, evaluate the companys media mix of ATL/BTL & make recommendations

Work as part of a team or individually to deliver high quality standards consistently and accurately.

Essential pre-requisites:

Matric

Bachelors degree or equivalent in Communication, Public Relations, Marketing, or related field.

Proven experience in a communications role, preferably in a managerial capacity.

Experience with media relations, content creation, and crisis management.

In-depth knowledge of brand management, sound business communication and budget management skills.

Proficiency in MS Office.

About Orchard Africa:

Orchard Africa began in 1991 when our founders started a feeding program for a group of South African children who were searching for food at the local garbage dump. God used this one act of kindness to start a movement of compassion. Since that day, Orchard: Africa, in partnership with African churches, has served hundreds of thousands of people through relief and development programs. Today, Orchard: Africa is an expert in effectively equipping the church to care for the vulnerable of our world.

Position Summary:

The Communications Manager will be responsible for the public brand and external communications of Orchard: Africa. This includes building and maintaining websites, managing our Virtual Impact Center, managing social media, creating and maintaining a dynamic photography portfolio, creating short films, capturing training sessions and other film production projects, managing audio production and being responsible for general graphic design.

Responsibilities

Manage Communication Channels

• Create and send mass emails to the Orchard Community or targeted groups using Virtuous Email.
• Manage social media accounts, including Facebook and Instagram.
• Maintain and update websites for Orchard: Africa, Orchard House, and the Virtual Impact Center, developing new pages as needed.
• Manage SEO and Google Search metrics to ensure strong online visibility.
• Maintain and update Linktree accounts for use across email, social media, and website platforms.

Graphic Design

• Design on-brand graphics for websites, flyers, brochures, fundraising materials, events, and banners.
• Create cohesive graphic design for program curriculum that aligns with the Orchard brand.
• Design and manage the development of the annual report, ensuring its release by early December.
• Organise and maintain photo storage for easy access across the organisation. Train and support staff in using design tools like Canva to produce branded materials for their areas of ministry.

Video Production

• Capture video footage at programs and events for social media and storytelling purposes.
• Plan, shoot, and edit videos with high-quality visuals, meaningful b-roll, and appropriate music.
• Manage external video shoots to ensure quality content is captured.
• Organise and archive video assets for long-term use.

Audio Production

• Edit and produce audio files for the
• Upload podcast episodes with compelling titles and accurate descriptions.

Book Publications

• Support the design and development of book covers and typography consistent with the Orchard: Africa brand.

Virtual Impact Center Followup

• Follow up enquiries and communication that comes through our Virtual Impact Center, redirecting them to the appropriate departments.

Qualifications

Education and training skills relevant to the position.

• Creative skills that translate into visual storytelling.
• Professional photography and video production skills.
• Proficient in website building, graphic design, and video/audio editing tools like Squarespace, Photoshop, Illustrator, Canva, and Premiere Pro.
• Ability to communicate clearly and effectively in written form.
• Capacity to work creatively with a team as well as receive and give constructive feedback about design work.

Hours:

This position is 40 hours per week and requires in-office hours Monday-Thursday and work-from-home hours on Fridays.

Closing Date: 12 September 2025

Please send CV to

Tsogo Sun
welcomes job applications from passionate and hard-working team players who want to be part of our ever growing Tsogo Sun family. We value our employees and provide them with the means to grow within the company, opening many doors in the process. If this is an offer that excites you, send in your application and you could be the newest addition to our family.

Our successful Communications Managers

• Are responsible for the highest calibre of messaging via the most efficient and effective communication channels
• Ensure the corporate identity, brand values and brand language are enhanced in all media and publicity opportunities
• Assist the Marketing Manager in compiling the communications strategy, then manage the PR and design elements to ensure that the implementation of the strategy is successful
• Demonstrate excellent skills in analytical problem solving, critical thinking and decision making
• Develop media plans, report on ROI, track KPA's in media & PR, conduct competitor analyses, evaluate the company's media mix of ATL/BTL & make recommendations
• Work as part of a team or individually to deliver high quality standards consistently and accurately.

If you have these qualifications, join our team: Matric. Bachelor's degree or equivalent in Communication, Public Relations, Marketing, or related field. Proven experience in a communications role, preferably in a managerial capacity. Experience with media relations, content creation, and crisis management. In-depth knowledge of brand management, sound business communication and budget management skills. Proficiency in MS Office.

To apply, your written application must include:

• CV (maximum 4 pages)
• Contactable references (with telephone numbers)
• Covering letter with three reasons why you're our top candidate for the job

Strategy & Brand Management: Assist in developing the overall communications strategy and take ownership of its implementation through PR and design elements.

Content & Messaging: Ensure all external and internal communications are consistent, on-brand, and effectively convey our key messages.

Media Relations & Publicity: Proactively seek and manage media opportunities to enhance brand visibility and reputation.

Analytical Performance: Develop media plans, track KPIs, report on ROI, and conduct competitor analyses to continuously evaluate and optimize the media mix (ATL/BTL).

Business Acumen: Apply excellent problem-solving, critical thinking, and decision-making skills to navigate complex situations and manage communications budgets effectively.

Collaboration & Delivery: Work both independently and as part of a dynamic team to consistently deliver high-quality work with precision.

The Ideal Candidate:

You are a proactive and results-driven professional who thrives on protecting and promoting a prestigious brand.

Qualifications & Experience:

Matric certificate.

Bachelor's degree or equivalent in Communication, Public Relations, Marketing, or a related field.

Proven experience in a communications role, preferably in a managerial capacity.

Strong background in media relations, content creation, and crisis management.

In-depth knowledge of brand management, business communication, and budget management.

Proficiency in MS Office Suite.

Between 3 - 5 Years

Listing reference: woolw_

Listing status: Online

Apply by: 8 October 2025

Position summary

Industry: Wholesale & Retail Trade

Job category: Retail Operations

Location: Cape Town

Contract: Permanent

EE position: No

Introduction

Prioritise, coordinate and implement effective communication to stores in line with business strategy and operational priorities. Act as a link between head office and stores. Manage communication platforms within corporate standards, policies and service levels. Working as a team player to align store communications to brand, publishing, IT, business and communication frameworks.

Job description

KEY OUTCOMES

• Produce communication that reflects key corporate messages and supports business strategies.
• Filter, prioritise, gate-keep and manage all communications to stores.
• Contribute and implement a communication strategy for WW in Africa and Engen.
• Working as a team player to support and assist all business units to write, edit and publish relevant information to stores and head office if required
• Manage and maintain MSW & WToday and other communication platforms/ channels/distribution lists. Ensure that information is current, relevant and easy to access at all times.
• Ensure that all content is appropriate and relevant for communication channel that is used.
• Design and publish electronic communication collateral.
• Manage design, production and distribution of printed material.
• Provide input to commercial and operational calendars and processes in line with activities and capacity in stores.
• Measure and track effectiveness of store communication. Encourage dialogue and 2-way communication between head office and stores. Manage feedback and distribute to an appropriate audience.
• Stay abreast of business communication innovation, industry practice, digital communication technology and relevant graphic design tools.
• Assist leadership teams to organise conferences and workshops and produce content.
• Manage end-to-end process for gift wrapping as a value-added service to loyal customers.
• Manage and support Head Office switchboard team.
• Mentor, lead and coach direct reports.
• Manage budget to support and deliver store communication objectives.

COMPETENCIES

• Proven verbal and written communication skills.
• Excellent command of English. Other South African languages will be an advantage.
• Excellent relationship building and networking skills.
• Effective collaboration and working as a team player with colleagues.
• Knowledge of stores, product, store operations and processes – passion for retail.
• Excellent technical communication skills: Excel, MS Word, Powerpoint, desktop publishing and digital and electronic communication packages.
• Assertive, confident and ability to influence others.
• Innovative, creative and result orientated.
• Attention to detail.
• Excellent planning and organisational skills.
• Focus on execution, delivery and adhering to deadlines.
• Judgement and decision-making skills.
• Able to work accurately under pressure
• Able to work with different levels in the organisation

OTHER ADVANTAGOUS SKILLS

• Degree or diploma in language, media studies, business communication or public relations.
• An "eye for design" will be an advantage.
• Retail experience.
• Technical communication and desk top publishing skills, an understanding of the production process for audio-visual material
• Experience with web servers and web-based applications
• Knowledge of HTML coding
• Understanding of social media, apps, Android and Microsoft environments.

Minimum requirements

• Matric
• Relevant diploma/degree will be advantageous.
• 5 years relevant working experience

We’re Hiring: Marketing Manager | Real Estate | Cape Town (De Waterkant)

Are you a creative and strategic marketing professional with a passion for real estate? We’re looking for a dynamic Marketing Manager to join our established real estate agency in De Waterkant, Cape Town. If you’re driven by results and thrive in a fast-paced environment, this could be your next career move!

• Develop and implement comprehensive marketing strategies to grow brand presence and generate qualified leads.
• Manage marketing budgets, track ROI, and report progress to management.
• Conduct market research to identify trends, buyer behavior, and competitive insights.
• Plan and execute multi-channel marketing campaigns across online, offline, and event platforms.
• Oversee creation of marketing materials — brochures, websites, social media, and advertising content.
• Ensure consistent brand messaging and craft compelling narratives highlighting our unique property offerings.
• Collaborate closely with sales teams to drive lead generation and support conversion efforts.
• Oversee digital marketing strategies including SEO, PPC, social media, and website optimization.
• Build strong relationships with external partners, media, and industry stakeholders.

• Degree in Marketing, Real Estate, or a related field.
• 5+ years of marketing experience, ideally within the real estate industry.
• Minimum of 2 years’ experience leading cross-functional teams in a target-driven environment.
• Strong knowledge of housing market trends, buyer behavior, and comparative market analysis.
• Proven track record managing marketing campaigns and measuring performance metrics.
• Proficiency in digital marketing tools (SEO, PPC, social media, Google Analytics, etc.).
• Experience with CRM systems, marketing automation tools, and CMS platforms.
• Knowledge of regulatory compliance for PPRA and FIC is advantageous.
• Exceptional written and verbal communication skills with strong attention to detail.
• Creative thinker with innovative marketing ideas.
• Excellent project management skills and ability to multitask effectively.
• Proficiency in MS Office; experience with Adobe Creative Suite (InDesign, Photoshop, Illustrator) is a plus.
• Bilingual in English and Afrikaans is advantageous.

• Results-oriented and self-motivated.
• Strong problem-solving skills.
• Excellent interpersonal and relationship-building abilities.
• High-energy and professional demeanor.

Location: De Waterkant, Cape Town

If you’re ready to make your mark in the Cape Town property market and bring innovative marketing strategies to life, we’d love to hear from you!

Apply today and let’s shape the future of real estate together.

To lead and be responsible for the design, content, and effective measurement of all digital communications for Clicks and Partner. Influence cross-functionally with other teams to identify and develop new and innovative methods of digital communications to maximize value (revenue and income).

1. Support the development and implementation of strategic plans for digital marketing communications and customer experience.
2. Plan, develop, and execute compelling email, social media, and digital campaigns.
3. Evaluate and test new and innovative communication tactics and channels and look at best practices.
4. Segment needs into effective inspiring digital communications with detailed plans.

JOB EXPERIENCE:

• Minimum of 5 years’ experience in marketing (desirable in retail/FMCG marketing), with at least 3 years’ experience in digital communications, communications, or public relations.
• Minimum of 3 years’ experience leading teams and creating a motivating and high-performance environment.

EDUCATION:

• Bachelor of Commerce degree (or relevant discipline, e.g., Marketing)

JOB RELATED KNOWLEDGE:

• Digital marketing principles, practices, and global trends (expert)
• Shopper psychology and effective marketing communication (seasoned)
• Understanding of best practice principles and technology enablers in relation to digital communication and trends (seasoned)
• Digital communication tools and platforms (expert)
• Budget Management (seasoned)
• Financial Management (applied)
• POPI Regulations (seasoned)

JOB RELATED SKILLS:

• Stakeholder engagement (advanced)
• Strategic thinking (proficient)
• Innovative thinking and creating new growth opportunities (advanced)
• Negotiation skills (proficient)
• Maintaining relationships (proficient)
• Analytical skills (BI, reporting) and drawing insights from data (advanced)
• Persuasive communication (intermediate)
• Effective communication (proficient)
• Managing complexity (advanced)
• Writing, editing, and verbal communication (advanced)
• Project Management (advanced)

JOB RELATED COMPETENCIES:

• Leading and Supervising
• Presenting and Communicating Information
• Applying Expertise and Technology
• Analysing
• Entrepreneurial and Commercial Thinking

Why Clicks:
We look for customer-obsessed people with a “can do” attitude, who are professional and passionate about their careers. Clicks Group's employee value proposition focuses on people, passion, and opportunities. We care about and contribute to the well-being of people, the environment, and communities, while the group’s growth strategy provides our people with unlimited opportunities.

We endeavor to provide feedback to all candidates whenever possible; however, if you don't hear from us in 2 – 4 weeks, please consider your application unsuccessful. All positions will be filled in accordance with our Group's Employment Equity plan.

Objectives

To assist in leading and coordinating comprehensive internal and external communications strategies across all Clientèle divisions. Support the development and execution of integrated communication campaigns that strengthen brand positioning, enhance stakeholder engagement, and drive business objectives. Provide strategic oversight of communications activities while ensuring consistent brand messaging across all touch points.

Key Responsibilities

1. Strategic Communications Planning

·   Assist in developing annual communications strategies aligned with business objectives

·   Support strategic planning for integrated marketing communications campaigns

·   Contribute to communications budget planning and resource allocation

·   Analyse market trends and competitor communications to inform strategy

·   Coordinate communications planning across multiple divisions

2. Team Leadership & Development

·   Supervise and mentor Communications Consultants and junior team members

·   Provide guidance on campaign development and execution

·   Conduct performance reviews and support professional development initiatives

·   Coordinate workload distribution and project assignments within the team

·   Foster a collaborative and creative team environment

3. Campaign Management & Oversight

·   Oversee the planning, execution, and evaluation of major communications campaigns

·   Ensure quality control and brand consistency across all communications materials

·   Manage relationships with external agencies, vendors, and service providers

·   Coordinate cross-divisional campaigns and integrated marketing initiatives

·   Review and approve campaign concepts, content, and creative materials

4. Digital Communications Leadership

·   Oversee digital strategy development for all company social media platforms

·   Guide content strategy and ensure consistent brand voice across digital channels

·   Monitor digital performance metrics and recommend optimization strategies

·   Stay current with digital marketing trends and emerging platforms

·   Supervise website management and digital asset coordination

5. Stakeholder Engagement

·   Manage relationships with key internal stakeholders across divisions

·   Coordinate communications with senior management and executive team

·   Liaise with external partners, media contacts, and industry associations

·   Support crisis communications and reputation management activities

·   Facilitate communications committee meetings and prepare reports

6. Publications & Content Oversight

·   Review and approve external newsletters, publications, and marketing collateral

·   Ensure editorial standards and brand guidelines compliance

·   Coordinate content development across various communication channels

·   Manage content calendar and publication schedules

·   Oversee proofreading and quality assurance processes

7. Media Relations & Public Relations

·   Develop and maintain media relationships

·   Coordinate press releases and media communications

·   Support event planning and corporate communications activities

·   Manage public relations activities and brand reputation initiatives

·   Handle media inquiries and coordinate interviews

8. Performance Measurement & Reporting

·   Develop KPIs and measurement frameworks for communications activities

·   Prepare regular reports on campaign performance and ROI

·   Conduct post-campaign analysis and recommend improvements

·   Monitor brand perception and communications effectiveness

·   Present findings and recommendations to senior management

Requirements

Education & Experience

·   Bachelor's degree in Communications, Marketing, Public Relations, or related field

·   Minimum 5-7 years progressive experience in communications or marketing

·   At least 2-3 years in a supervisory or senior communications role

·   Experience in financial services or corporate communications preferred

Technical Skills

Core Competencies

·   Exceptional written and verbal communication skills in English

·   Strong leadership and team management abilities

·   Excellent project management and organizational skills

·   Strategic thinking and analytical problem-solving capabilities

·   Creative conceptualization and campaign development skills

·   Attention to detail and quality control focus

·   Ability to work under pressure and manage multiple priorities

·   Strong presentation and stakeholder management skills

Personal Attributes

·   Self-motivated with strong initiative and drive

·   Collaborative team player with leadership qualities

·   Innovative and creative approach to communications challenges

·   Professional demeanour and strong business acumen

·   Adaptable and comfortable with change

·   Cultural sensitivity and ability to work in a diverse environment

·   Willingness to work flexible hours and attend corporate events

·   Occasional travel requirements

Preferred Qualifications

·   Professional communications or marketing certification

·   Experience with crisis communications and reputation management

·   Knowledge of compliance requirements in financial services communications

·   Experience with budget management and vendor negotiations