173 Commercial Operations jobs in South Africa

NEW EMPLOYMENT AVAILABLE | NUWE WERK BESKIKBAAR

IMISEBENZI EKHONA | UMSEBENZI OMTSHA OKHOYO | MOSEBETSI

O MOCHA O FUMANEGANG

NEW EMPLOYMENT AVAILABLE | NUWE WERK BESKIKBAAR

IMISEBENZI EKHONA | UMSEBENZI OMTSHA OKHOYO | MOSEBETSI

O MOCHA O FUMANEGANG

NEW EMPLOYMENT AVAILABLE | NUWE WERK BESKIKBAAR

IMISEBENZI EKHONA | UMSEBENZI OMTSHA OKHOYO | MOSEBETSI

O MOCHA O FUMANEGANG

NEW EMPLOYMENT AVAILABLE | NUWE WERK BESKIKBAAR

IMISEBENZI EKHONA | UMSEBENZI OMTSHA OKHOYO | MOSEBETSI

O MOCHA O FUMANEGANG

NEW EMPLOYMENT AVAILABLE | NUWE WERK BESKIKBAAR

IMISEBENZI EKHONA | UMSEBENZI OMTSHA OKHOYO | MOSEBETSI

O MOCHA O FUMANEGANG

NEW EMPLOYMENT AVAILABLE | NUWE WERK BESKIKBAAR

IMISEBENZI EKHONA | UMSEBENZI OMTSHA OKHOYO | MOSEBETSI

O MOCHA O FUMANEGANG

South Africa and 1 more

Want to know more about us? We’ve got you! Please scroll to the end of the section to get to know us better.

• Lead commercial planning activities, enablement, and execution across channels & regions in line with the commercial operations strategy to continuously improve sales performance.

• Drive sales and channel enablement to ensure sales teams are well-resourced with the necessary resources, training, and product knowledge to actively drive sales across channels.

Strategic Input

• Support and contribute to the development of the functional strategy aligned with overall business goals.

• Ensure effective implementation of the strategy through providing direction, frameworks, models, plans, and roadmaps.

• Regularly review the strategy and roadmap to ensure alignment with changing internal and external environments.

Operational Delivery Management: Commercial Operations & Planning

• Manage the annual planning cycle, including activities related to planning, budgets, and stakeholder collaboration.

• Ensure effective sales performance reporting across channels and regions.

• Build diagnostic reports providing insights into business performance, sales, and pipeline management.

• Lead end-to-end channel business planning activities with finance and business partners.

• Provide analysis and decision-making support to Channel Sales Management.

• Define and manage commission and incentive processes.

• Develop, facilitate, and track sales execution strategies across channels.

• Oversee Route-To-Market projects, including implementation.

• Support sales execution improvement programs, tools, and materials.

• Manage capability development needs for the sales community, ensuring they are well-resourced and trained.

• Create and maintain sales execution standards (DAVE).

• Ensure trade execution aligns with business strategy and support channels and regions in achieving objectives.

• Manage trade promotional activities and deployment of promotional materials.

• Oversee market execution standards and new product launches.

• Analyze market opportunities and gaps, and incorporate competitor benchmarking and gap analysis into operations.

• Drive continuous improvement in sales execution and service delivery.

Governance

• Define governance programs and mechanisms to ensure adherence.

• Participate in governance forums and committees.

• Escalate issues affecting portfolio and governance.

• Develop processes and systems to enhance effectiveness and achieve targets.

• Identify risks, issues, dependencies, and mitigation actions.

• Foster strong relationships and ensure adherence to Group governance.

Budget Management

• Forecast, plan, and review the Commercial Operations budget, ensuring ROI.

• Manage and communicate budgets and expenses, ensuring alignment with reforecasts.

• Optimize costs and identify revenue opportunities.

• Base budgets on trend analysis and known changes.

• Manage project budgets in line with business objectives.

• Reduce operational costs through strategic initiatives.

• Attract, develop, and retain talent; create personal development plans.

• Define KPAs and KPIs, manage performance, and identify training needs.

• Promote healthy employee relations, diversity, and a high-performance culture.

• Act as an ambassador for the team, embodying brand values and behaviors.

• Foster a professional, loyal, and committed work environment and enhance the company's employer brand.

Education

• Minimum 4-year tertiary degree (Marketing, Communication, or Business).

• Master's degree is advantageous.

Experience

• At least 8 years of relevant experience in a global or multinational environment, with understanding of emerging and mature markets advantageous.

• Over 5 years of managerial experience, including at least 3 years in Telecoms or FMCG sectors.

• Deep understanding of Trade Marketing and Sales Execution models and industry best practices.

• Proven track record in Commercial/Sales Planning.

Entrepreneurial mindset with a focus on innovation, inventiveness, and thought leadership.

Founded over 16 years ago, with more recent investments from Accel-KKR, Entersekt is a leader in digital banking fraud prevention and payment security, including mobile authentication, mobile app security, and 3-D Secure authentication for issuers, acquirers and payment networks. We offer highly scalable products with a track record of success across multiple continents.

Entersekt enables secure digital transactions for leading financial institutions globally. We exist to create a world where everyone can transact digitally without fear or compromise. Currently, we protect the digital transactions of over 210 million active users on our platform and hold 120 active patents that recognize innovation in digital security, payments, and user experience. Entersekt offers customers secure authentication and digital payments experiences that remove unnecessary friction. Entersekt has a diverse product portfolio and aggressive roadmap that positions the company well to sustain competitive advantage as it expands globally with emphasis on North America and European markets.

The Role

As theSales Operations Director, you will lead the strategy, systems, and processes that drive sales productivity and performance. You’ll be responsible for optimizing the end-to-end sales lifecycle, from pipeline management and forecasting to territory planning and performance analytics. This is a high-impact leadership role that will work closely with the Sales, Marketing, Finance, and Product teams to support scalable growth.

Responsibilities

• Develop and maintain a comprehensive set ofsales reporting which includes forecasting, pipeline analysis, and performance metrics to drive data-informed decisions.
• Develop and maintaindashboards and KPIs to track sales effectiveness and identify areas for improvement.
• Partner with Finance, the People Office and Commercial Leadership to develop and managecompensation plans , quotas, and territory assignments.
• LeadCRM optimization and ensure data integrity and accuracy across sales platforms (e.g., Salesforce, HubSpot).Liaise with upstream and downstream stakeholders for data quality improvement.
• Drivecontinuous improvement initiatives to enhance sales velocity and client acquisition.
• Maintain standard pricing and associated toolsets and templates for efficient commercial proposal generation.
• Collaborate with Marketing and Product teams to align GTM strategies and lead management processes.
• Deal Governance
  • Provide specialized opportunity assistance where custom commercial proposals might be required.
  • Maintain and enforce the opportunity governance framework.
  • Assist with re-contracting existing clients on standardized commercial models.
• Design and implement scalable sales framework, processes, tools, artifacts, and systems to support a high-performing sales organization.
• Ensure alignment betweenSales, Marketing, and Productteams to create effective sales content.
• Custodian of all Sales Assets.
• Support onboarding and ongoing training programs for commercial team members.

Skills and Experience

Successful candidates for this role will generally possess the following qualifications and skills:

• 7+ years of experience in Sales Operations, Revenue Operations, or related roles inSaaS or Fintech .
• Strong understanding ofB2B sales processes, pipeline management, and forecasting methodologies.
• Bachelor’sdegree in Business, Finance, or related field; MBA is a plus.
• Excellentcommunication and presentation skills, with the ability to influence sales teams and leadership.
• Data-driven mindset, with the ability to measure the impact of enablement initiatives.
• Stronganalytical and problem solving skills.
• Experience withdata analysis and modelling.
• Experience working withSalesforce, Microsoft PowerBI, Gong or similar sales and reporting tools would be an advantage.

Personality Attributes

• Strategic Thinker – Able to see the big picture and align sales operations with broader business goals.
• Analytical and Data-Driven – Passionate about sales metrics, KPIs, and process optimization.
• Detail-Oriented – Ensures accuracy in content and processes while keeping the big picture in mind.
• Resilient and Adaptable – Thrives in a high-growth, constantly evolving environment.Maintains composure under pressure and adapts quickly to change.
• Collaborative – Works well with cross-functional teams and builds strong relationships.
• Excellent Communicator – Can convey complex ideas in a simple, compelling way.

We place a lot of value on how we treat prospective employees and appreciate the time and effort that goes into job hunting. That is why we aim to keep the hiring process as quick and seamless as possible while ensuring the best possible fit for both you and the company.

Working at Entersekt is truly a dream. You get exposed to cutting-edge technology, colleagues who are leaders in their fields, and an awesome working environment that includes flexible hours, remote work, and plenty of growth opportunities.

Apply for this position by following the "apply now" tab and or viewing our other roles at Entersekt Careers page.

Entersekt is an Equal Opportunity Employer:

We are committed to building an inclusive and diverse workforce that reflects the global communities we serve. For all South Africa-based roles, preference will be given to candidates from historically disadvantaged groups, in accordance with local Employment Equity objectives.

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Education

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Start date year *

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End date year *

Have you heard of Entersekt prior to applying for this role? * Select.

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*This information is collected solely for Employment Equity reporting in South Africa.

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*This information is collected solely for Employment Equity reporting in South Africa.

Desired Monthly Gross Salary *

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Notice Period *

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Website, Blog, or Portfolio

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Who Referred you to Entersekt?

*If you have been referred by an Entersekt employee, please add the referrers full name.

Founded over 16 years ago, with more recent investments from Accel-KKR, Entersekt is a leader in digital banking fraud prevention and payment security, including mobile authentication, mobile app security, and 3-D Secure authentication for issuers, acquirers and payment networks. We offer highly scalable products with a track record of success across multiple continents.

Entersekt enables secure digital transactions for leading financial institutions globally. We exist to create a world where everyone can transact digitally without fear or compromise. Currently, we protect the digital transactions of over 210 million active users on our platform and hold 120 active patents that recognize innovation in digital security, payments, and user experience. Entersekt offers customers secure authentication and digital payments experiences that remove unnecessary friction. Entersekt has a diverse product portfolio and aggressive roadmap that positions the company well to sustain competitive advantage as it expands globally with emphasis on North America and European markets.

The Role

As theSales Operations Director, you will lead the strategy, systems, and processes that drive sales productivity and performance. You’ll be responsible for optimizing the end-to-end sales lifecycle, from pipeline management and forecasting to territory planning and performance analytics. This is a high-impact leadership role that will work closely with the Sales, Marketing, Finance, and Product teams to support scalable growth.

Responsibilities

• Develop and maintain a comprehensive set ofsales reporting which includes forecasting, pipeline analysis, and performance metrics to drive data-informed decisions.
• Develop and maintaindashboards and KPIs to track sales effectiveness and identify areas for improvement.
• Partner with Finance, the People Office and Commercial Leadership to develop and managecompensation plans , quotas, and territory assignments.
• LeadCRM optimization and ensure data integrity and accuracy across sales platforms (e.g., Salesforce, HubSpot).Liaise with upstream and downstream stakeholders for data quality improvement.
• Drivecontinuous improvement initiatives to enhance sales velocity and client acquisition.
• Maintain standard pricing and associated toolsets and templates for efficient commercial proposal generation.
• Collaborate with Marketing and Product teams to align GTM strategies and lead management processes.
• Deal Governance
  • Provide specialized opportunity assistance where custom commercial proposals might be required.
  • Maintain and enforce the opportunity governance framework.
  • Assist with re-contracting existing clients on standardized commercial models.
• Design and implement scalable sales framework, processes, tools, artifacts, and systems to support a high-performing sales organization.
• Ensure alignment betweenSales, Marketing, and Productteams to create effective sales content.
• Custodian of all Sales Assets.
• Support onboarding and ongoing training programs for commercial team members.

Skills and Experience

Successful candidates for this role will generally possess the following qualifications and skills:

• 7+ years of experience in Sales Operations, Revenue Operations, or related roles inSaaS or Fintech .
• Strong understanding ofB2B sales processes, pipeline management, and forecasting methodologies.
• Bachelor’sdegree in Business, Finance, or related field; MBA is a plus.
• Excellentcommunication and presentation skills, with the ability to influence sales teams and leadership.
• Data-driven mindset, with the ability to measure the impact of enablement initiatives.
• Stronganalytical and problem solving skills.
• Experience withdata analysis and modelling.
• Experience working withSalesforce, Microsoft PowerBI, Gong or similar sales and reporting tools would be an advantage.

Personality Attributes

• Strategic Thinker – Able to see the big picture and align sales operations with broader business goals.
• Analytical and Data-Driven – Passionate about sales metrics, KPIs, and process optimization.
• Detail-Oriented – Ensures accuracy in content and processes while keeping the big picture in mind.
• Resilient and Adaptable – Thrives in a high-growth, constantly evolving environment.Maintains composure under pressure and adapts quickly to change.
• Collaborative – Works well with cross-functional teams and builds strong relationships.
• Excellent Communicator – Can convey complex ideas in a simple, compelling way.

We place a lot of value on how we treat prospective employees and appreciate the time and effort that goes into job hunting. That is why we aim to keep the hiring process as quick and seamless as possible while ensuring the best possible fit for both you and the company.

Working at Entersekt is truly a dream. You get exposed to cutting-edge technology, colleagues who are leaders in their fields, and an awesome working environment that includes flexible hours, remote work, and plenty of growth opportunities.

Apply for this position by following the "apply now" tab and or viewing our other roles at Entersekt Careers page.

Entersekt is an Equal Opportunity Employer:

We are committed to building an inclusive and diverse workforce that reflects the global communities we serve. For all South Africa-based roles, preference will be given to candidates from historically disadvantaged groups, in accordance with local Employment Equity objectives.

Create a Job Alert

Interested in building your career at Entersekt? Get future opportunities sent straight to your email.

*

indicates a required field

First Name *

Last Name *

Preferred First Name *

Email *

Phone *

Resume/CV *

Enter manually

Accepted file types: pdf, doc, docx, txt, rtf

Enter manually

Accepted file types: pdf, doc, docx, txt, rtf

Education

School Select.

Degree * Select.

Select.

Select.

Start date year *

End date month * Select.

End date year *

Have you heard of Entersekt prior to applying for this role? * Select.

Select.

*This information is collected solely for Employment Equity reporting in South Africa.

Employment Equity * Select.

*This information is collected solely for Employment Equity reporting in South Africa.

Desired Monthly Gross Salary *

*Please add your desired gross salary per month

Notice Period *

*Please add your contractual notice period. (i.e. Immediate, 2 weeks, 30 Days, 1 Calendar Month, etc.)

Current Physical Address *

*Please add your physical address (please include; City, Province/State, Country and Postal Code)

References (Name, Designation, Company, and Contact Info) *

*Please add your references details (Name, Designation, Company, and Contact Info)

LinkedIn Profile URL

*Please provide us with your LinkedIn profile URL

Website, Blog, or Portfolio

*Please add any personal websites or portfolio sites you might have.

Who Referred you to Entersekt?

*If you have been referred by an Entersekt employee, please add the referrers full name.