1,327 Commercial Development jobs in South Africa

About Reflex

Established in 2000 in South Africa, Reflex has evolved from modest origins to become a distinguished provider of Information and Communication Technology (ICT) solutions. We specialise in delivering innovative ICT solutions across various industries, earning a sterling reputation for our excellence in the retail sector and beyond. With a robust network of partnerships, we pride ourselves on our ability to swiftly address the technological needs of our clients.

Our portfolio of ICT solutions spans various industries. Reflex Carrier understands what is needed to build, manage, and operate complex backbone networks simply. Our solutions are tailored for Fibre Network Operators (FNO), Internet Service Providers (ISPs), and those looking for comprehensive Managed Connectivity solutions.

On the other hand, our Enterprise Solutions take the complexity out of technology, allowing you to focus on what you do best. We provide seamless, high-performance solutions for connectivity, communications, workplace management, cloud, and cybersecurity services.

Together, both divisions reflect our core values of expertise, clarity, and client-centricity. We take pride in being large enough to offer extensive support while remaining small enough to provide personalised service. At Reflex, our clients are at the centre of everything we do, and we’re committed to delivering reliable, jargon-free solutions that drive your success.

About the role

The Commercial and Business Development Lead is a senior, customer‑facing strategist who steers commercial performance and product evolution across Reflex’s carrier portfolio. The role emphasises deep account stewardship, solution innovation, and market‑driven product development, without a primary focus on "net‑new adds". Success is measured through portfolio revenue growth, margin expansion, customer satisfaction, and delivery excellence.

Purpose of the Role:

To drive the commercial success and technical excellence of Reflex's Carrier Solutions. This highly committed individual will be pivotal in market analysis, product development, lifecycle management, and innovation within the carrier product portfolio. The role demands a blend of strategic thinking, technical proficiency, and customer-centricity to support bespoke client needs and contribute to the overall growth of the division. This position will work in very close collaboration with the Commercial and Sales Executive, assisting, supporting, and gradually taking over responsibilities to ensure divisional objectives are met.

Key duties and responsibilities

1. Strategic & Commercial Development

• Analyse macro‑ and micro‑market dynamics conducting thorough market research, identifying trends, opportunities, and competitive landscapes
• Develop business cases, pricing models in conjunction with Executive, and go‑to‑market strategies for new and existing carrier products.
• Present high‑impact recommendations to support capital allocation and post‑implementation ROI and ensure GM are achieved per customer, per product and holistically.
• Formalise, enhance and optimise product‑lifecycle processes, driving continuous innovation and improvement.
• Assist in the commercial development and go-to-market strategies for new and existing carrier products and solutions.
• Contribute to strategic planning for financial targets and milestones.
• Develop and present high-impact business cases to support capital allocation decisions, including strategic recommendations and post-implementation ROI evaluations.
• Analyse potential markets before product launch; responsible for analysing market data to determine the ideal customer for a given product.
• Craft sales playbooks using available data and sales expertise, and identify competitive differentiators.
• Drive innovation within the existing product sets and explore new technological advancements relevant to the carrier market.
• Compile comprehensive reports and presentations for board-level and executive management, contributing to data-driven decision-making.

2. Customer & Account Leadership

• Manage and nurture a portfolio of strategic carrier accounts, acting as a trusted advisor and fostering long-term relationships.
• Craft joint business plans, conduct quarterly reviews, and ensure SLA compliance and customer satisfaction.
• Leverage market and customer insights to enhance engagement, loyalty, and wallet‑share growth.
• Maintain an accurate sales funnel for assigned accounts and contribute data to divisional forecasts including hardware, stock forecast and planning in conjunction with the Executive.
• Stay informed on competitors, their pricing strategies, strengths, and weaknesses and obtain market insights across the market, compile into reports to assist in strategic decision making, driving product innovation and output.
• Utilise market insights to enhance client engagement and loyalty.
• Maintain an updated sales funnel for assigned accounts and participate in sales reviews.
• Analyse data to influence strategic decisions related to key accounts.
• Ensure profitable sales and high levels of customer satisfaction for managed accounts.
• Generate business in assigned accounts and actively pursue new opportunities.
• Implement effective sales strategies to ensure customer satisfaction in current accounts in conjunction with the Executive.
  

3. Product & Solution Innovation (Pre‑Sales)

• Act as subject‑matter expert for carrier‑grade services (GPON/XGS‑PON, IP/MPLS, transit, backhaul).
• Lead discovery workshops, high‑level solution designs, and the preparation of tailored proposals and bids.
• Secure internal approval for pricing and commercial terms, ensuring margin objectives are met per customer, per product / service and holistically.
• Design, formalisation, Support and Implement of SOPs, SLAs, and service‑introduction checklists with, Design, Operations and Service teams.
• Assist customers with bespoke technical requests, demonstrating a deep understanding of their requirements.
• Understand and articulate the technical requirements of products and services sold and delivered by Reflex, including Standard Operating Procedures (SOPs), Service Level Agreements (SLAs), hardware (specifically Passive Optical Network - PON), and general carrier networking principles.
• Provide solutions for customers in the ICT sector consuming carrier solutions where applicable and participate with the Carrier team and Executive.
• Act as a subject matter expert for carrier-related products and services.
• Develop tailored proposals and quotes for clients for products, services and stock / hardware.
• Assist in building and completing the systems environment to ease the feasibility and order taking process.
• Secure senior approval for pricing and proposals where necessary.
• Hardware and stock planning in conjunction with the Carrier team and Executive.

4. Collaboration & Operational Support

• Work closely with the Commercial & Sales Executive, providing analysis, reports, and strategic input.
• Partner cross‑functionally with Engineering, Finance, Marketing, and Service Delivery to meet objectives. Own and manage the product development process.
• Mentor junior team members and promote a culture of continuous improvement.
• Represent Reflex at industry forums, customer steering committees, and partner events.
• Work very closely with the Commercial and Sales Executive, providing direct support, assisting with their responsibilities, and preparing to take on aspects of their role.
• Collaborate effectively with support, operational, and resource teams to meet objectives.
• Work with senior management to define strategies and standards.
• Support the formalisation of delivery processes within the division.
• Assist the team in qualifying leads by using a deep understanding of the product offering and customer pain points.
• Establish and maintain relationships with current and new clients through relationship-building strategies.
• Increase business with new clients by creating an understanding of their business outcome requirements.
• Locate and acquire new business clients as required in conjunction with Executive.
• Demonstrate strong industry-related product knowledge.

5. Continuous Learning & Improvement:

• Stay informed on industry trends, best practices, and innovations in carrier solutions and the broader ICT sector.
• Attend relevant training sessions and actively pursue certifications to enhance expertise.
• Utilise CRM tools and other relevant techniques for effective customer and product management.

6. Additional Duties:

• Fulfil any duties assigned by the Commercial and Sales Executive.
• Support overall account management and divisional objectives in conjunction with the Billing and Revenue Assurance Specialist.

Education, Experience and Skills

• Bachelor’s degree in Business, Marketing, Engineering, ICT, or a related discipline
• Minimum 7
  years ’ experience in telecommunications/ICT, covering product management, pre-sales, and commercial development of carrier solutions
• Demonstrable expertise in market research, product lifecycle management, and P&L ownership
• Solid understanding of carrier networking technologies (e.g., PON, Ethernet/IP, BNG, SD-WAN) and associated SOPs/SLAs
• Proven ability to build executive-level relationships and negotiate complex commercial agreements
• High-level written and verbal communication, presentation, and stakeholder management skills
• Strong analytical, financial modelling, and problem-solving capabilities
• Proficiency in MS Office / Google Workspace and CRM platforms; familiarity with project management tools (e.g., JIRA, Confluence) is a plus
• Entrepreneurial mindset; able to work independently, manage multiple priorities, and thrive in a fast-paced environment

Other information:

Is there any other specific professional membership or certification that would be advantageous?If yes, please detail.

- ITIL, PRINCE2, PMP, or Agile Product Owner

- MBA

Is there any specific industry experience that will be of benefit or is preferred? If so, please provide details.

- Exposure to ICASA regulatory frameworks and wholesale telecom compliance.

Additional information – please add any additional information that may be relevant here.

- Experience with financial modelling tools and business‑case development methodologies.

- Membership in industry bodies (e.g., ISPA, FTTH Council Africa) advantageous.

#J-18808-Ljbffr

About Reflex Established in 2000 in South Africa, Reflex has evolved from modest origins to become a distinguished provider of Information and Communication Technology (ICT) solutions. We specialise in delivering innovative ICT solutions across various industries, earning a sterling reputation for our excellence in the retail sector and beyond. With a robust network of partnerships, we pride ourselves on our ability to swiftly address the technological needs of our clients. Our portfolio of ICT solutions spans various industries. Reflex Carrier understands what is needed to build, manage, and operate complex backbone networks simply. Our solutions are tailored for Fibre Network Operators (FNO), Internet Service Providers (ISPs), and those looking for comprehensive Managed Connectivity solutions. On the other hand, our Enterprise Solutions take the complexity out of technology, allowing you to focus on what you do best. We provide seamless, high-performance solutions for connectivity, communications, workplace management, cloud, and cybersecurity services. Together, both divisions reflect our core values of expertise, clarity, and client-centricity. We take pride in being large enough to offer extensive support while remaining small enough to provide personalised service. At Reflex, our clients are at the centre of everything we do, and we’re committed to delivering reliable, jargon-free solutions that drive your success. About the role The Commercial and Business Development Lead is a senior, customer‑facing strategist who steers commercial performance and product evolution across Reflex’s carrier portfolio. The role emphasises deep account stewardship, solution innovation, and market‑driven product development, without a primary focus on "net‑new adds". Success is measured through portfolio revenue growth, margin expansion, customer satisfaction, and delivery excellence. Purpose of the Role: To drive the commercial success and technical excellence of Reflex's Carrier Solutions. This highly committed individual will be pivotal in market analysis, product development, lifecycle management, and innovation within the carrier product portfolio. The role demands a blend of strategic thinking, technical proficiency, and customer-centricity to support bespoke client needs and contribute to the overall growth of the division. This position will work in very close collaboration with the Commercial and Sales Executive, assisting, supporting, and gradually taking over responsibilities to ensure divisional objectives are met. Key duties and responsibilities 1. Strategic & Commercial Development Analyse macro‑ and micro‑market dynamics conducting thorough market research, identifying trends, opportunities, and competitive landscapes Develop business cases, pricing models in conjunction with Executive, and go‑to‑market strategies for new and existing carrier products. Present high‑impact recommendations to support capital allocation and post‑implementation ROI and ensure GM are achieved per customer, per product and holistically. Formalise, enhance and optimise product‑lifecycle processes, driving continuous innovation and improvement. Assist in the commercial development and go-to-market strategies for new and existing carrier products and solutions. Contribute to strategic planning for financial targets and milestones. Develop and present high-impact business cases to support capital allocation decisions, including strategic recommendations and post-implementation ROI evaluations. Analyse potential markets before product launch; responsible for analysing market data to determine the ideal customer for a given product. Craft sales playbooks using available data and sales expertise, and identify competitive differentiators. Drive innovation within the existing product sets and explore new technological advancements relevant to the carrier market. Compile comprehensive reports and presentations for board-level and executive management, contributing to data-driven decision-making. 2. Customer & Account Leadership Manage and nurture a portfolio of strategic carrier accounts, acting as a trusted advisor and fostering long-term relationships. Craft joint business plans, conduct quarterly reviews, and ensure SLA compliance and customer satisfaction. Leverage market and customer insights to enhance engagement, loyalty, and wallet‑share growth. Maintain an accurate sales funnel for assigned accounts and contribute data to divisional forecasts including hardware, stock forecast and planning in conjunction with the Executive. Stay informed on competitors, their pricing strategies, strengths, and weaknesses and obtain market insights across the market, compile into reports to assist in strategic decision making, driving product innovation and output. Utilise market insights to enhance client engagement and loyalty. Maintain an updated sales funnel for assigned accounts and participate in sales reviews. Analyse data to influence strategic decisions related to key accounts. Ensure profitable sales and high levels of customer satisfaction for managed accounts. Generate business in assigned accounts and actively pursue new opportunities. Implement effective sales strategies to ensure customer satisfaction in current accounts in conjunction with the Executive. 3. Product & Solution Innovation (Pre‑Sales) Act as subject‑matter expert for carrier‑grade services (GPON/XGS‑PON, IP/MPLS, transit, backhaul). Lead discovery workshops, high‑level solution designs, and the preparation of tailored proposals and bids. Secure internal approval for pricing and commercial terms, ensuring margin objectives are met per customer, per product / service and holistically. Design, formalisation, Support and Implement of SOPs, SLAs, and service‑introduction checklists with, Design, Operations and Service teams. Assist customers with bespoke technical requests, demonstrating a deep understanding of their requirements. Understand and articulate the technical requirements of products and services sold and delivered by Reflex, including Standard Operating Procedures (SOPs), Service Level Agreements (SLAs), hardware (specifically Passive Optical Network - PON), and general carrier networking principles. Provide solutions for customers in the ICT sector consuming carrier solutions where applicable and participate with the Carrier team and Executive. Act as a subject matter expert for carrier-related products and services. Develop tailored proposals and quotes for clients for products, services and stock / hardware. Assist in building and completing the systems environment to ease the feasibility and order taking process. Secure senior approval for pricing and proposals where necessary. Hardware and stock planning in conjunction with the Carrier team and Executive. 4. Collaboration & Operational Support Work closely with the Commercial & Sales Executive, providing analysis, reports, and strategic input. Partner cross‑functionally with Engineering, Finance, Marketing, and Service Delivery to meet objectives. Own and manage the product development process. Mentor junior team members and promote a culture of continuous improvement. Represent Reflex at industry forums, customer steering committees, and partner events. Work very closely with the Commercial and Sales Executive, providing direct support, assisting with their responsibilities, and preparing to take on aspects of their role. Collaborate effectively with support, operational, and resource teams to meet objectives. Work with senior management to define strategies and standards. Support the formalisation of delivery processes within the division. Assist the team in qualifying leads by using a deep understanding of the product offering and customer pain points. Establish and maintain relationships with current and new clients through relationship-building strategies. Increase business with new clients by creating an understanding of their business outcome requirements. Locate and acquire new business clients as required in conjunction with Executive. Demonstrate strong industry-related product knowledge. 5. Continuous Learning & Improvement: Stay informed on industry trends, best practices, and innovations in carrier solutions and the broader ICT sector. Attend relevant training sessions and actively pursue certifications to enhance expertise. Utilise CRM tools and other relevant techniques for effective customer and product management. 6. Additional Duties: Fulfil any duties assigned by the Commercial and Sales Executive. Support overall account management and divisional objectives in conjunction with the Billing and Revenue Assurance Specialist. Education, Experience and Skills Bachelor’s degree in Business, Marketing, Engineering, ICT, or a related discipline Minimum 7 years ’ experience in telecommunications/ICT, covering product management, pre-sales, and commercial development of carrier solutions Demonstrable expertise in market research, product lifecycle management, and P&L ownership Solid understanding of carrier networking technologies (e.g., PON, Ethernet/IP, BNG, SD-WAN) and associated SOPs/SLAs Proven ability to build executive-level relationships and negotiate complex commercial agreements High-level written and verbal communication, presentation, and stakeholder management skills Strong analytical, financial modelling, and problem-solving capabilities Proficiency in MS Office / Google Workspace and CRM platforms; familiarity with project management tools (e.g., JIRA, Confluence) is a plus Entrepreneurial mindset; able to work independently, manage multiple priorities, and thrive in a fast-paced environment Other information: Is there any other specific professional membership or certification that would be advantageous?If yes, please detail. - ITIL, PRINCE2, PMP, or Agile Product Owner - MBA Is there any specific industry experience that will be of benefit or is preferred? If so, please provide details. - Exposure to ICASA regulatory frameworks and wholesale telecom compliance. Additional information – please add any additional information that may be relevant here. - Experience with financial modelling tools and business‑case development methodologies. - Membership in industry bodies (e.g., ISPA, FTTH Council Africa) advantageous. #J-18808-Ljbffr

About Reflex Established in 2000 in South Africa, Reflex has evolved from modest origins to become a distinguished provider of Information and Communication Technology (ICT) solutions. We specialise in delivering innovative ICT solutions across various industries, earning a sterling reputation for our excellence in the retail sector and beyond. With a robust network of partnerships, we pride ourselves on our ability to swiftly address the technological needs of our clients. Our portfolio of ICT solutions spans various industries. Reflex Carrier understands what is needed to build, manage, and operate complex backbone networks simply. Our solutions are tailored for Fibre Network Operators (FNO), Internet Service Providers (ISPs), and those looking for comprehensive Managed Connectivity solutions. On the other hand, our Enterprise Solutions take the complexity out of technology, allowing you to focus on what you do best. We provide seamless, high-performance solutions for connectivity, communications, workplace management, cloud, and cybersecurity services. Together, both divisions reflect our core values of expertise, clarity, and client-centricity. We take pride in being large enough to offer extensive support while remaining small enough to provide personalised service. At Reflex, our clients are at the centre of everything we do, and we’re committed to delivering reliable, jargon-free solutions that drive your success. About the role The Commercial and Business Development Lead is a senior, customer‑facing strategist who steers commercial performance and product evolution across Reflex’s carrier portfolio. The role emphasises deep account stewardship, solution innovation, and market‑driven product development, without a primary focus on "net‑new adds". Success is measured through portfolio revenue growth, margin expansion, customer satisfaction, and delivery excellence. Purpose of the Role: To drive the commercial success and technical excellence of Reflex's Carrier Solutions. This highly committed individual will be pivotal in market analysis, product development, lifecycle management, and innovation within the carrier product portfolio. The role demands a blend of strategic thinking, technical proficiency, and customer-centricity to support bespoke client needs and contribute to the overall growth of the division. This position will work in very close collaboration with the Commercial and Sales Executive, assisting, supporting, and gradually taking over responsibilities to ensure divisional objectives are met. Key duties and responsibilities 1. Strategic & Commercial Development Analyse macro‑ and micro‑market dynamics conducting thorough market research, identifying trends, opportunities, and competitive landscapes Develop business cases, pricing models in conjunction with Executive, and go‑to‑market strategies for new and existing carrier products. Present high‑impact recommendations to support capital allocation and post‑implementation ROI and ensure GM are achieved per customer, per product and holistically. Formalise, enhance and optimise product‑lifecycle processes, driving continuous innovation and improvement. Assist in the commercial development and go-to-market strategies for new and existing carrier products and solutions. Contribute to strategic planning for financial targets and milestones. Develop and present high-impact business cases to support capital allocation decisions, including strategic recommendations and post-implementation ROI evaluations. Analyse potential markets before product launch; responsible for analysing market data to determine the ideal customer for a given product. Craft sales playbooks using available data and sales expertise, and identify competitive differentiators. Drive innovation within the existing product sets and explore new technological advancements relevant to the carrier market. Compile comprehensive reports and presentations for board-level and executive management, contributing to data-driven decision-making. 2. Customer & Account Leadership Manage and nurture a portfolio of strategic carrier accounts, acting as a trusted advisor and fostering long-term relationships. Craft joint business plans, conduct quarterly reviews, and ensure SLA compliance and customer satisfaction. Leverage market and customer insights to enhance engagement, loyalty, and wallet‑share growth. Maintain an accurate sales funnel for assigned accounts and contribute data to divisional forecasts including hardware, stock forecast and planning in conjunction with the Executive. Stay informed on competitors, their pricing strategies, strengths, and weaknesses and obtain market insights across the market, compile into reports to assist in strategic decision making, driving product innovation and output. Utilise market insights to enhance client engagement and loyalty. Maintain an updated sales funnel for assigned accounts and participate in sales reviews. Analyse data to influence strategic decisions related to key accounts. Ensure profitable sales and high levels of customer satisfaction for managed accounts. Generate business in assigned accounts and actively pursue new opportunities. Implement effective sales strategies to ensure customer satisfaction in current accounts in conjunction with the Executive. 3. Product & Solution Innovation (Pre‑Sales) Act as subject‑matter expert for carrier‑grade services (GPON/XGS‑PON, IP/MPLS, transit, backhaul). Lead discovery workshops, high‑level solution designs, and the preparation of tailored proposals and bids. Secure internal approval for pricing and commercial terms, ensuring margin objectives are met per customer, per product / service and holistically. Design, formalisation, Support and Implement of SOPs, SLAs, and service‑introduction checklists with, Design, Operations and Service teams. Assist customers with bespoke technical requests, demonstrating a deep understanding of their requirements. Understand and articulate the technical requirements of products and services sold and delivered by Reflex, including Standard Operating Procedures (SOPs), Service Level Agreements (SLAs), hardware (specifically Passive Optical Network - PON), and general carrier networking principles. Provide solutions for customers in the ICT sector consuming carrier solutions where applicable and participate with the Carrier team and Executive. Act as a subject matter expert for carrier-related products and services. Develop tailored proposals and quotes for clients for products, services and stock / hardware. Assist in building and completing the systems environment to ease the feasibility and order taking process. Secure senior approval for pricing and proposals where necessary. Hardware and stock planning in conjunction with the Carrier team and Executive. 4. Collaboration & Operational Support Work closely with the Commercial & Sales Executive, providing analysis, reports, and strategic input. Partner cross‑functionally with Engineering, Finance, Marketing, and Service Delivery to meet objectives. Own and manage the product development process. Mentor junior team members and promote a culture of continuous improvement. Represent Reflex at industry forums, customer steering committees, and partner events. Work very closely with the Commercial and Sales Executive, providing direct support, assisting with their responsibilities, and preparing to take on aspects of their role. Collaborate effectively with support, operational, and resource teams to meet objectives. Work with senior management to define strategies and standards. Support the formalisation of delivery processes within the division. Assist the team in qualifying leads by using a deep understanding of the product offering and customer pain points. Establish and maintain relationships with current and new clients through relationship-building strategies. Increase business with new clients by creating an understanding of their business outcome requirements. Locate and acquire new business clients as required in conjunction with Executive. Demonstrate strong industry-related product knowledge. 5. Continuous Learning & Improvement: Stay informed on industry trends, best practices, and innovations in carrier solutions and the broader ICT sector. Attend relevant training sessions and actively pursue certifications to enhance expertise. Utilise CRM tools and other relevant techniques for effective customer and product management. 6. Additional Duties: Fulfil any duties assigned by the Commercial and Sales Executive. Support overall account management and divisional objectives in conjunction with the Billing and Revenue Assurance Specialist. Education, Experience and Skills Bachelor’s degree in Business, Marketing, Engineering, ICT, or a related discipline Minimum 7 years ’ experience in telecommunications/ICT, covering product management, pre-sales, and commercial development of carrier solutions Demonstrable expertise in market research, product lifecycle management, and P&L ownership Solid understanding of carrier networking technologies (e.g., PON, Ethernet/IP, BNG, SD-WAN) and associated SOPs/SLAs Proven ability to build executive-level relationships and negotiate complex commercial agreements High-level written and verbal communication, presentation, and stakeholder management skills Strong analytical, financial modelling, and problem-solving capabilities Proficiency in MS Office / Google Workspace and CRM platforms; familiarity with project management tools (e.g., JIRA, Confluence) is a plus Entrepreneurial mindset; able to work independently, manage multiple priorities, and thrive in a fast-paced environment Other information: Is there any other specific professional membership or certification that would be advantageous?If yes, please detail. - ITIL, PRINCE2, PMP, or Agile Product Owner - MBA Is there any specific industry experience that will be of benefit or is preferred? If so, please provide details. - Exposure to ICASA regulatory frameworks and wholesale telecom compliance. Additional information – please add any additional information that may be relevant here. - Experience with financial modelling tools and business‑case development methodologies. - Membership in industry bodies (e.g., ISPA, FTTH Council Africa) advantageous. #J-18808-Ljbffr

Senior Manager: Commercial Business Development – Road Freight SSA

DP World City of Johannesburg, Gauteng, South Africa

This role is responsible for implementing sales strategies, fostering client relationships, and identifying new opportunities across all our capabilities. Focus is on assisting the Commercial Lead to expand on the current business clients and renewal of contracts. A key focus area is to drive revenue and expanding our footprint in the market through strategic sales and business development initiatives.

Job Context

The role will be crucial for expanding the organization's market presence and client base. This position supports the Commercial Lead in achieving the set-out strategies for Road Freight with the focus being on Operating Company. Responsibility further lies in offering expertise, advice, and support relating to the sales process.

Key Performance Areas:

1. Develop BU Sales and BD strategy Execute strategic sales and marketing plans to achieve revenue targets and expand market share.
2. Identify and pursue new business opportunities, building and nurturing client relationships to drive sales growth.
3. Negotiate contracts and agreements with clients, suppliers, and partners to secure favourable terms.
4. Monitor market trends, competitive intelligence, and industry developments to inform strategic decision-making.
5. Collaborate cross-functionally to ensure the successful delivery of products or services to clients.
6. Facilitate the solution-selling process within the Operating Company, aligned to the objectives set for the sub-capability and drive the implementation of the CRM systems (including other technology/digital projects) with the aim to enhance the commercial and sales process.
7. Manage budgets, analyse financial performance, and make data-driven decisions to optimize profitability.
8. Develop and maintain in-depth knowledge of our products or services, effectively communicating their value proposition to clients.
9. Build and maintain relationships with stakeholders to foster a culture of customer service excellence and create new business opportunities with potential clients.
10. Contribute to operational efficiencies and standards and continuously strive to identify and in collaboration with Commercial Lead, implement improvement initiatives.
11. Act as an ambassador for DP World at all times when working; promoting and demonstrating positive behaviours in harmony with DP World’s Principles, values and culture; ensuring the highest level of safety is applied in all activities; understanding and following DP World’s Code of Conduct and Ethics policies.
12. Perform other related duties as assigned.

Qualifications Required:

• Bachelor's degree in business, Marketing, or a related field.

Experience and Skills Required:

• 5-8+ years of experience in commercial roles with a strong track record of successful sales and business development.
• Proficient knowledge and skills in various key areas, including but not limited to financial management, logistics management, supply chain management, modeling, as well as costing and budgeting.

About DP World

Trade is the lifeblood of the global economy, creating opportunities and improving the quality of life for people around the world. DP World exists to make the world’s trade flow better, changing what’s possible for the customers and communities we serve globally.

With a dedicated, diverse and professional team of more than 111,000 employees from 159 nationalities, spanning 77 countries on six continents, DP World is pushing trade further and faster towards a seamless supply chain that’s fit for the future.

We’re rapidly transforming and integrating our businesses -- Ports and Terminals, Marine Services, Logistics and Technology – and uniting our global infrastructure with local expertise to create stronger, more efficient end-to-end supply chain solutions that can change the way the world trades.

DP World is on a mission to transcend boundaries and bridge the gap between all nations and cultures – not just in what we do but also in how we behave.

We are dedicated to creating a culture where everyone feels respected, supported, and empowered to reach their full potential. We believe that embracing inclusion and diversity drives innovation and growth and helps us connect people, businesses, and societies.

EEO Statement

DP World is committed to the principles of Equal Employment Opportunity (EEO). We strongly believe that employing a diverse workforce is central to our success and we make recruiting decisions based on your experience and skills. We welcome applications from all members of society irrespective of age, gender, disability, race, religion, or belief.

By submitting your resume and application information, you authorize DP World to transmit and store your information in the world-wide recruitment database, and to circulate that information as necessary for the purpose of evaluating your qualifications for this or other job vacancies.

Seniority level

Executive

Employment type

Full-time

Job function

Business Development and Sales

Industries

Transportation, Logistics, Supply Chain and Storage

#J-18808-Ljbffr

Senior Manager: Commercial Business Development – Road Freight SSA DP World City of Johannesburg, Gauteng, South Africa This role is responsible for implementing sales strategies, fostering client relationships, and identifying new opportunities across all our capabilities. Focus is on assisting the Commercial Lead to expand on the current business clients and renewal of contracts. A key focus area is to drive revenue and expanding our footprint in the market through strategic sales and business development initiatives. Job Context The role will be crucial for expanding the organization's market presence and client base. This position supports the Commercial Lead in achieving the set-out strategies for Road Freight with the focus being on Operating Company. Responsibility further lies in offering expertise, advice, and support relating to the sales process. Key Performance Areas: Develop BU Sales and BD strategy Execute strategic sales and marketing plans to achieve revenue targets and expand market share. Identify and pursue new business opportunities, building and nurturing client relationships to drive sales growth. Negotiate contracts and agreements with clients, suppliers, and partners to secure favourable terms. Monitor market trends, competitive intelligence, and industry developments to inform strategic decision-making. Collaborate cross-functionally to ensure the successful delivery of products or services to clients. Facilitate the solution-selling process within the Operating Company, aligned to the objectives set for the sub-capability and drive the implementation of the CRM systems (including other technology/digital projects) with the aim to enhance the commercial and sales process. Manage budgets, analyse financial performance, and make data-driven decisions to optimize profitability. Develop and maintain in-depth knowledge of our products or services, effectively communicating their value proposition to clients. Build and maintain relationships with stakeholders to foster a culture of customer service excellence and create new business opportunities with potential clients. Contribute to operational efficiencies and standards and continuously strive to identify and in collaboration with Commercial Lead, implement improvement initiatives. Act as an ambassador for DP World at all times when working; promoting and demonstrating positive behaviours in harmony with DP World’s Principles, values and culture; ensuring the highest level of safety is applied in all activities; understanding and following DP World’s Code of Conduct and Ethics policies. Perform other related duties as assigned. Qualifications Required: Bachelor's degree in business, Marketing, or a related field. Experience and Skills Required: 5-8+ years of experience in commercial roles with a strong track record of successful sales and business development. Proficient knowledge and skills in various key areas, including but not limited to financial management, logistics management, supply chain management, modeling, as well as costing and budgeting. About DP World Trade is the lifeblood of the global economy, creating opportunities and improving the quality of life for people around the world. DP World exists to make the world’s trade flow better, changing what’s possible for the customers and communities we serve globally. With a dedicated, diverse and professional team of more than 111,000 employees from 159 nationalities, spanning 77 countries on six continents, DP World is pushing trade further and faster towards a seamless supply chain that’s fit for the future. We’re rapidly transforming and integrating our businesses -- Ports and Terminals, Marine Services, Logistics and Technology – and uniting our global infrastructure with local expertise to create stronger, more efficient end-to-end supply chain solutions that can change the way the world trades. DP World is on a mission to transcend boundaries and bridge the gap between all nations and cultures – not just in what we do but also in how we behave. We are dedicated to creating a culture where everyone feels respected, supported, and empowered to reach their full potential. We believe that embracing inclusion and diversity drives innovation and growth and helps us connect people, businesses, and societies. EEO Statement DP World is committed to the principles of Equal Employment Opportunity (EEO). We strongly believe that employing a diverse workforce is central to our success and we make recruiting decisions based on your experience and skills. We welcome applications from all members of society irrespective of age, gender, disability, race, religion, or belief. By submitting your resume and application information, you authorize DP World to transmit and store your information in the world-wide recruitment database, and to circulate that information as necessary for the purpose of evaluating your qualifications for this or other job vacancies. Seniority level Executive Employment type Full-time Job function Business Development and Sales Industries Transportation, Logistics, Supply Chain and Storage #J-18808-Ljbffr

Senior Manager: Commercial Business Development – Road Freight SSA DP World City of Johannesburg, Gauteng, South Africa This role is responsible for implementing sales strategies, fostering client relationships, and identifying new opportunities across all our capabilities. Focus is on assisting the Commercial Lead to expand on the current business clients and renewal of contracts. A key focus area is to drive revenue and expanding our footprint in the market through strategic sales and business development initiatives. Job Context The role will be crucial for expanding the organization's market presence and client base. This position supports the Commercial Lead in achieving the set-out strategies for Road Freight with the focus being on Operating Company. Responsibility further lies in offering expertise, advice, and support relating to the sales process. Key Performance Areas: Develop BU Sales and BD strategy Execute strategic sales and marketing plans to achieve revenue targets and expand market share. Identify and pursue new business opportunities, building and nurturing client relationships to drive sales growth. Negotiate contracts and agreements with clients, suppliers, and partners to secure favourable terms. Monitor market trends, competitive intelligence, and industry developments to inform strategic decision-making. Collaborate cross-functionally to ensure the successful delivery of products or services to clients. Facilitate the solution-selling process within the Operating Company, aligned to the objectives set for the sub-capability and drive the implementation of the CRM systems (including other technology/digital projects) with the aim to enhance the commercial and sales process. Manage budgets, analyse financial performance, and make data-driven decisions to optimize profitability. Develop and maintain in-depth knowledge of our products or services, effectively communicating their value proposition to clients. Build and maintain relationships with stakeholders to foster a culture of customer service excellence and create new business opportunities with potential clients. Contribute to operational efficiencies and standards and continuously strive to identify and in collaboration with Commercial Lead, implement improvement initiatives. Act as an ambassador for DP World at all times when working; promoting and demonstrating positive behaviours in harmony with DP World’s Principles, values and culture; ensuring the highest level of safety is applied in all activities; understanding and following DP World’s Code of Conduct and Ethics policies. Perform other related duties as assigned. Qualifications Required: Bachelor's degree in business, Marketing, or a related field. Experience and Skills Required: 5-8+ years of experience in commercial roles with a strong track record of successful sales and business development. Proficient knowledge and skills in various key areas, including but not limited to financial management, logistics management, supply chain management, modeling, as well as costing and budgeting. About DP World Trade is the lifeblood of the global economy, creating opportunities and improving the quality of life for people around the world. DP World exists to make the world’s trade flow better, changing what’s possible for the customers and communities we serve globally. With a dedicated, diverse and professional team of more than 111,000 employees from 159 nationalities, spanning 77 countries on six continents, DP World is pushing trade further and faster towards a seamless supply chain that’s fit for the future. We’re rapidly transforming and integrating our businesses -- Ports and Terminals, Marine Services, Logistics and Technology – and uniting our global infrastructure with local expertise to create stronger, more efficient end-to-end supply chain solutions that can change the way the world trades. DP World is on a mission to transcend boundaries and bridge the gap between all nations and cultures – not just in what we do but also in how we behave. We are dedicated to creating a culture where everyone feels respected, supported, and empowered to reach their full potential. We believe that embracing inclusion and diversity drives innovation and growth and helps us connect people, businesses, and societies. EEO Statement DP World is committed to the principles of Equal Employment Opportunity (EEO). We strongly believe that employing a diverse workforce is central to our success and we make recruiting decisions based on your experience and skills. We welcome applications from all members of society irrespective of age, gender, disability, race, religion, or belief. By submitting your resume and application information, you authorize DP World to transmit and store your information in the world-wide recruitment database, and to circulate that information as necessary for the purpose of evaluating your qualifications for this or other job vacancies. Seniority level Executive Employment type Full-time Job function Business Development and Sales Industries Transportation, Logistics, Supply Chain and Storage #J-18808-Ljbffr

Are you an ambitious and results-driven professional with a passion for shaping the future of financial services? Our client is excited to present a unique opportunity for a talented New Business Development Manager to join a dynamic team at a leading Financial Services company. The New Business Development Manager primarily focuses on identifying potential clients, presenting them with suitable product proposals and confirming policy sales. He/she must build relationships with clients to ensure retention of business and facilitate new business. An extensive knowledge of products and providers is necessary. The New Business Development Manager is responsible for complete and accurate administration related to all policies and clients.

Key Performance Area:

Mission, Values and Service Strategy:

• To uphold and support the Group Values of Focus, Resilience, Tenacity, Discipline and Relationships as well as the Company Vision and Brand Promise.

TCF – Treating the Customer Fairly:

• Outcome 1 – Customers must feel confident that they are dealing with an institution where TCF is at the core of their culture.
• Outcome 2 – Products and services in the retail market which are sold and marketed are designed according to the needs of the customers identified and targeted accordingly.
• Outcome 3 – Customers are provided with clear information and kept appropriately informed before, during and after point of sale.
• Outcome 4 – Advice is suitable and according to the customer’s circumstances.
• Outcome 5 – Service is of an acceptable standard and products perform as customers have been led to expect.
• Outcome 6 – Customers do not face unreasonable post-sale barriers when they want to change a product, switch providers, submit a claim or make a complaint.

Performance Management:

• All employees have agreed individual objectives which align with the Company/Branch objectives.
• Key Performance Areas agreed in conjunction with manager.
• Formal appraisal against the objectives is completed for each employee on a regular basis per the client’s Best Practices.
• Weekly/Monthly/Other Business Review Meetings are conducted with each employee.
• All non-performance and developmental areas are discussed with Human Resources and actions put in place to address.

Self-Development:

• Achieves and maintains FAIS requirements for position.
• Keeps abreast of developments relevant to the position.
• Continually works towards further self-development.

Administration:

• Administration related to job completed accurately and on time.
• Organised, accurate and up to date files kept for each policyholder (Including reinstated and cancelled).
• Current client database is maintained.
• Records and renewals completed accurately and timeously.

Relationships:

• Relationships developed with key customers whether internal (eg Account Executives) or external.
• High level of customer service in line with TCF objectives maintained to facilitate customer retention and new business opportunities.
• Relationships developed with relevant employees in other departments/branches.

New Business:

• Client base developed by actively networking to identify potential clients.
• Client needs analysed through interviews and/or inspections.
• Features, advantages, disadvantages fully explained to clients and sales closed.
• Best product(s) identified and proposed to client.
• Premiums calculated and payment methods established.
• Premiums, refunds, commissions, adjustments and new reserve requirements calculated using insurance rate standards.

Processes:

• Risks determined through inspections and/or analysis of data.
• Policy requirements such as documentation and medicals are fulfilled.
• Worksheets prepared for policies and entered into the computer system.
• Initial premiums collected and receipts issued in conjunction with accounts department.
• Insurance agent and accounts department notified timeously of policy cancellations.
• Existing policies and claims updated to reflect changes and underwriter informed.
• Clients notified of any changes by the insurer and vice versa.

Product Knowledge:

Qualification:

• Short-term Insurance qualification.
• RE 5.
• Product Specific Training.
• Class of Business – Commercial and Personal Lines.
• CPD hours in current cycle.

Experience:

• Eight years in the insurance industry with at least five of these interacting with Commercial, Transport and Personal Lines clients.

Competencies:

• Excellent communication skills.
• Attention to detail.
• Proven sales and marketing skills.
• Negotiation skills.
• High level of administration skills (Filing/record keeping).
• Ability to analyse and take decisions.
• Proficient in Microsoft office suite, specifically Word and Excel.
• Sound knowledge Insurers and insurance products.
• Knowledge of the Insurance industry in general.
• Experience on insurance systems such as Flexi and Cardinal 360.
• Time management.
• Ability to work under pressure.

#J-18808-Ljbffr

Are you an ambitious and results-driven professional with a passion for shaping the future of financial services? Our client is excited to present a unique opportunity for a talented New Business Development Manager to join a dynamic team at a leading Financial Services company. The New Business Development Manager primarily focuses on identifying potential clients, presenting them with suitable product proposals and confirming policy sales. He/she must build relationships with clients to ensure retention of business and facilitate new business. An extensive knowledge of products and providers is necessary. The New Business Development Manager is responsible for complete and accurate administration related to all policies and clients. Key Performance Area: Mission, Values and Service Strategy: To uphold and support the Group Values of Focus, Resilience, Tenacity, Discipline and Relationships as well as the Company Vision and Brand Promise. TCF – Treating the Customer Fairly: Outcome 1 – Customers must feel confident that they are dealing with an institution where TCF is at the core of their culture. Outcome 2 – Products and services in the retail market which are sold and marketed are designed according to the needs of the customers identified and targeted accordingly. Outcome 3 – Customers are provided with clear information and kept appropriately informed before, during and after point of sale. Outcome 4 – Advice is suitable and according to the customer’s circumstances. Outcome 5 – Service is of an acceptable standard and products perform as customers have been led to expect. Outcome 6 – Customers do not face unreasonable post-sale barriers when they want to change a product, switch providers, submit a claim or make a complaint. Performance Management: All employees have agreed individual objectives which align with the Company/Branch objectives. Key Performance Areas agreed in conjunction with manager. Formal appraisal against the objectives is completed for each employee on a regular basis per the client’s Best Practices. Weekly/Monthly/Other Business Review Meetings are conducted with each employee. All non-performance and developmental areas are discussed with Human Resources and actions put in place to address. Self-Development: Achieves and maintains FAIS requirements for position. Keeps abreast of developments relevant to the position. Continually works towards further self-development. Administration: Administration related to job completed accurately and on time. Organised, accurate and up to date files kept for each policyholder (Including reinstated and cancelled). Current client database is maintained. Records and renewals completed accurately and timeously. Relationships: Relationships developed with key customers whether internal (eg Account Executives) or external. High level of customer service in line with TCF objectives maintained to facilitate customer retention and new business opportunities. Relationships developed with relevant employees in other departments/branches. New Business: Client base developed by actively networking to identify potential clients. Client needs analysed through interviews and/or inspections. Features, advantages, disadvantages fully explained to clients and sales closed. Best product(s) identified and proposed to client. Premiums calculated and payment methods established. Premiums, refunds, commissions, adjustments and new reserve requirements calculated using insurance rate standards. Processes: Risks determined through inspections and/or analysis of data. Policy requirements such as documentation and medicals are fulfilled. Worksheets prepared for policies and entered into the computer system. Initial premiums collected and receipts issued in conjunction with accounts department. Insurance agent and accounts department notified timeously of policy cancellations. Existing policies and claims updated to reflect changes and underwriter informed. Clients notified of any changes by the insurer and vice versa. Product Knowledge: Qualification: Short-term Insurance qualification. RE 5. Product Specific Training. Class of Business – Commercial and Personal Lines. CPD hours in current cycle. Experience: Eight years in the insurance industry with at least five of these interacting with Commercial, Transport and Personal Lines clients. Competencies: Excellent communication skills. Attention to detail. Proven sales and marketing skills. Negotiation skills. High level of administration skills (Filing/record keeping). Ability to analyse and take decisions. Proficient in Microsoft office suite, specifically Word and Excel. Sound knowledge Insurers and insurance products. Knowledge of the Insurance industry in general. Experience on insurance systems such as Flexi and Cardinal 360. Time management. Ability to work under pressure. #J-18808-Ljbffr

Business Development Manager: Commercial/ Corporate Sales

Listing reference: cartr_000677

Listing status: Online

Apply by: 6 September 2025

Position summary

Job category: External Sales

Location: Durban

Contract: Permanent

EE position: No

Introduction

About CartrackCartrack is a global leader in smart mobility and telematics technology, serving over 2.5 million subscribers across 23 countries. Our mission is clear: empower businesses through innovative, data-driven fleet management solutions that enhance performance, safety, and efficiency.We’re on the lookout for a driven and passionate Business Development Manager to join our high-performing team in Durban. If you're experienced in B2B solution-based sales and are eager to make an impact in the rapidly evolving fleet management and telematics industry, we want to hear from you!

Key Responsibilities:

• Generate New Business: Identify, engage, and secure new commercial and corporate clients in sectors like transport, logistics, engineering, and more.
• Sell Innovative Solutions: Present Cartrack’s cutting-edge fleet management and telematics solutions as essential business tools for operational success.
• Build Relationships with Key Decision Makers: Engage with C-level executives to identify challenges and provide tailored solutions that drive success.
• Own the Sales Pipeline: Manage the full sales cycle—from prospecting and cold-calling to pitching, negotiating, and closing.
• Collaborate for Success: Work closely with internal teams to ensure seamless onboarding and long-term client satisfaction.
• Stay Ahead of Trends: Keep up to date with market trends, competitor activities, and industry developments to refine your strategy and provide maximum value to clients.

Requirements

• Matric (Grade 12) and a valid driver’s license.
• 4–5 years of experience in a similar B2B/ Commercial sales role, with a strong focus on new business development and solution selling.
• Cold-calling and communication skills to engage decision makers and close deals.

Familiarity with CRM systems and sales tools to manage pipelines effectively.

Self-driven and goal-oriented, capable of working independently and thriving in a high-performance sales environment.

What We Offer

• Competitive cost to company uncapped commission
• Career growth opportunities within a globally recognized tech leader.
• A supportive, high-performance team environment where collaboration and innovation are key.
• The chance to shape the future of smart mobility and fleet management.

Cartrack is an equal opportunity employer. We value diversity and are committed to creating an inclusive environment for all employees.

Do you require help with the registration process?

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