1 Commercial Cleaning jobs in South Africa
Cleaning Contracts Manager (Commercial)
Cape Town, Western Cape
SHARON NUROCK RECRUITMENT CC
Posted 16 days ago
Job Viewed
Job Description
- Minimum Matric.
- Minimum 5 yearsâ perience in a similar environment at a Middle Management level.
- Experience in managing large staff compliment and a large client portfolio.
- Relevant operations and people management experience.
- Must have a valid driverâs license and own a reliable vehicle.
- Understand cleaning principles and knowledge of company policies and procedures.
- Good understanding of scheduling of staffing and assigning tasks to each position to achieve an output standard according to site specific SLAâ .
- Strong people skills and knowledge or industrial relations.
- Strong client relationships and communication skills.
Report to the Operations Manager or Divisional Manager:
- Operations and Service Delivery:
- Pro-actively manage a pool of trained relief staff members.
- Ensure work schedules/job cards are in place.
- New sites to be opened according to company policies and procedures.
- Contract retention through maintaining excellent service standards
- Identify and mitigate the risk of cancellation and building strong client relationships with key client contacts.
- Ensure that cleaning methodology are strictly adhered to.
- Manage company assets by performing monthly spot checks on high value items.
- Ensure regular on job training sessions are conducted.
- Communication:
- Attend regular client meetings with clients.
- Respond to clients and management requests timeously.
- Keep line management informed of issues relating to contracts.
- Staff Management:
- Work with HR to allocate staff to sites.
- Payroll submission.
- Manage Human Resources and Industrial Relations issues.
- Conduct performance appraisals.
- Health and Safety:
- Ensure that all OHS Act requirements are adhered to for site specific requirements in line with company policies, quality programmes and legislation.
- Finance:
- Manage leave liability.
- Ensure all rechargeable and overtime work is authorised and billed to client.
- Ensure debtors collection is in line with contractual agreements.
- Capital expenditure and equipment repairs should be approved by line manager prior to any orders being placed.
- Order chemical and consumables in line with a monthly pre-determined budget.
- General:
- Maintain a high standard of morale and motivation.
- Attend meetings, training sessions and conferences when required.
- Implement and manage initiatives and objectives as set out by the clients and/or management and to support functions such as Quality (Star Grading), Procurement, Training or HR.
- Keep abreast of changes in all company policies and procedures.
- Leadership skills.
- Attention to detail.
- Sense of urgency.
- Problem-solving experience.
- Able to work under pressure.
- Flexible and adaptable.
- Work independently.
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