119 Collection Specialist jobs in South Africa

• Grade 12

• Tertiary Qualification will be advantageous

• Three years’ experience as a Credit Controller

p>• Excellent attention to detail

• Recover outstanding debt from the medical aid schemes, insurers, patients, members, and guarantors.

p>• Manage and work through the age analysis on a daily basis.

Join our client’s team and make a real difference in keeping communities thriving.
Our client, a leading UK-based real estate business, is seeking a Credit Control Administrator to help deliver a professional, people-first approach to rent and arrears management. In this role, you’ll ensure rent is recovered promptly, arrears are minimised, and tenants receive outstanding service.

As a Credit Control Administrator , you will be at the heart of the rent and arrears management service. Working in line with established policies and procedures, you’ll provide an accurate, sensitive, and responsive rent account enquiry service, ensuring income is maximised and voids are kept to a minimum.

Key Responsibilities

Rent Recovery

• Proactively contact tenants in arrears, using the most effective and appropriate communication methods.

• Identify the root cause of arrears and take action tailored to the situation.

• Handle tenant enquiries with accuracy, empathy, and professionalism.

• Run and review daily rent arrears reports, keeping clear records of all actions taken.

• Maintain weekly payment plan records and follow up promptly on any broken agreements.

• Keep clear, accurate case notes in the CRM system.

• Initiate and progress legal actions when required, working closely with solicitors and management.
  

Former Tenant Arrears

• Work with tracing agencies to locate former tenants with outstanding arrears.

• Coordinate court actions through the small claims court.

• Prepare and process write-off requests when recovery is not possible, ensuring all supporting documents are complete.

We’re looking for a highly organised, detail-oriented professional who can balance efficiency with empathy. You’ll be self-motivated, approachable, and committed to delivering a consistently high standard of work.

Essential Requirements

Strong organisational skills with the ability to prioritise effectively.

Excellent written and verbal communication skills.

Confident and professional telephone manner.

Friendly, approachable, and client-focused personality.

Positive energy, resilience, and a proactive attitude.

Proficiency in Microsoft Office Suite and access to a Windows PC for daily tasks.

Join our client’s team and make a real difference in keeping communities thriving.
Our client, a leading UK-based real estate business, is seeking a Credit Control Administrator to help deliver a professional, people-first approach to rent and arrears management. In this role, you’ll ensure rent is recovered promptly, arrears are minimised, and tenants receive outstanding service.

As a Credit Control Administrator , you will be at the heart of the rent and arrears management service. Working in line with established policies and procedures, you’ll provide an accurate, sensitive, and responsive rent account enquiry service, ensuring income is maximised and voids are kept to a minimum.

Key Responsibilities

Rent Recovery

• Proactively contact tenants in arrears, using the most effective and appropriate communication methods.

• Identify the root cause of arrears and take action tailored to the situation.

• Handle tenant enquiries with accuracy, empathy, and professionalism.

• Run and review daily rent arrears reports, keeping clear records of all actions taken.

• Maintain weekly payment plan records and follow up promptly on any broken agreements.

• Keep clear, accurate case notes in the CRM system.

• Initiate and progress legal actions when required, working closely with solicitors and management.
  

Former Tenant Arrears

• Work with tracing agencies to locate former tenants with outstanding arrears.

• Coordinate court actions through the small claims court.

• Prepare and process write-off requests when recovery is not possible, ensuring all supporting documents are complete.

Our client is looking for a dynamic, results-driven Credit Control Manager to join the Finance team. The successful candidate will play a critical role in managing customer credit risk, improving cash flow, and supporting the companys working capital and profitability objectives.

Responsibilities:

Lead and manage Credit Control function across all regions and depots
Develop and implement effective credit policies aligned with company objectives
Monitor customer accounts proactively, ensuring timely collections and payment term adherence
Analyse credit data and financial statements to assess customer creditworthiness
Collaborate with Sales, Commercial, and Finance teams for professional account management
Initiate appropriate actions for delinquent accounts (account holds, legal processes, payment plans)
Provide accurate, timely reporting on debtors'' aging, collections, and bad debt provisions
Conduct account reconciliations and resolve customer disputes
Drive continuous improvement in credit control processes
Ensure compliance with internal controls, scorecards and audit requirements

Education and experience required:

Grade 12.
Bachelor''s or Graduate''s Degree in Accounting, Business, or Computer Science or equivalent professional qualification.
Minimum 5 years in credit control, debt collection, or accounts receivable management.
FMCG industry experience preferred.
Proven operational team leadership for performance delivery.
Experience in managing disciplinary processes in accordance with labour legislation.
Familiarity with billing systems, general ledger, and ERP systems.
Strong analytical and critical thinking abilities.
Excellent negotiation and communication skills.
Sound time management and leadership capabilities.
Solution-oriented approach with continuous improvement mindset.
Collaborative decision-making abilities.
Alignment with the companies'' purpose and values.

Salary - Market related

Reference: NPr000812-EHo-1
A multinational conglomerate seeks to employ experienced and innovative Accounts Receivable / Credit Control / Billing Supervisors to join their dynamic finance team based in Cape Town CBD.
The successful candidate will have a passion for all things receivables and play an integral role in establishing best practices and policies.

The successful candidate will form part of the Finance Shared Service Centre and will play a key role in managing the Order-to-Cash, Billing and Credit Control teams. This role will lead and take responsibility for the team servicing global operations.
Duties will include, but not be limited to:

• Ensure global customer procedures and payments processes are adhered to
• Supervise the team, providing guidance, training, and performance management
• Ensure timely and accurate processing of invoices
• Manage disputes
• Work closely with the Manager to assist with process improvements and proactively make suggestions
• Responsible for accounts reconciliation and customer statement reconciliations
• Promote process improvements and compliance across the team
• Monitor systems and processes
• Own delivery of transactional services
• Ensure adherence to Service Level Agreements (SLAs), including regular performance reporting

• Degree in finance or accounting

• 4 to 5 years in a supervisory / managerial debtors / AR / billing / credit control role is essential
• Strong team management and leadership skills
• Strong working knowledge of complex multi-currency consolidations
• Proficient in MS packages
• Strong experience of leading process changes and improvements
• Systems implementations experience
• Deadline driven
• Ability to work in a high pressure, fast paced environment
• Team player

If this sounds like you; please do not hesitate to apply!

For more information, contact:
Elzette Hood
Recruitment Specialist: Finance

• On-time cash collection, ensure that customers pay on time.
• Implementation of cash collection strategies.
• Keeping financial records updated.
• Preparing Accounting reports.
• Run accounting software update (SAGE) to process business transactions.
• Accounts payables reconciliations and receivable statements update.
• Keeping records of financial information (Invoices, PO’s, VAT reports etc.).
• Adhoc Financial responsibilities as required by Management.

Education and Experience

• Matric / Grade 12 (essential).
• Relevant tertiary qualification such as B.Com, Btech, Diploma or certificate in advanced Bookkeeping (essential).
• Strong PC literacy (Microsoft Excel, Outlook).
• 2 to 3 years’ experience in a similar environment.

Job related Skills

• Strong attention to detail.
• Verbal and written communication skills.
• Ability to liaise with and communicate at all levels.
• Ability to handle pressure and meet strict deadlines.
• High work standards.
• Ability to follow rules and procedures.
• Analytical and problem solving skills.
• Following Instructions and Procedures.
• Delivering Results and Meeting Customer Expectations.
• Coping with Pressures and Setbacks.
• Planning and Organising.

Negotiable

- On-time cash collection, ensure that customers pay on time.

- Implementation of cash collection strategies.

- Keeping financial records updated.

- Preparing Accounting reports.

- Running accounting software update (SAGE) to process business transactions.

- Accounts payables reconciliations and receivable statements update.

- Keeping records of financial information (Invoices, PO’s, VAT reports etc.).

- Adhoc Financial responsibilities as required by Management.

Education and Experience

• Matric / Grade 12 (essential).
• Relevant tertiary qualification such as B.Com, Btech, Diploma or certificate in advanced Bookkeeping (essential).
• Strong PC literacy (Microsoft Excel, Outlook).
• 2 to 3 years’ experience in a similar environment.

Job related Skills

• Strong attention to detail.
• Verbal and written communication skills.
• Ability to liaise with and communicate at all levels.
• Ability to handle pressure and meet strict deadlines.
• High work standards.
• Ability to follow rules and procedures.
• Analytical and problem solving skills.
• Following Instructions and Procedures.
• Delivering Results and Meeting Customer Expectations.
• Coping with Pressures and Setbacks.
• Planning and Organising.

Negotiable

A multinational conglomerate seeks to employ experienced and innovative Accounts Receivable / Credit Control / Billing Managers to join their dynamic finance team based in Cape Town CBD. The successful candidate will have a passion for all things receivables and play an integral role in establishing best practices and policies. If this sounds like you, apply today to avoid missing out on this opportunity to propel your career to the next level!

The successful candidate will form part of the Finance Shared Service Centre and will play a key role in managing the Order-to-Cash, Billing and Credit Control teams. This role will lead and take responsibility for the team servicing global operations.

Duties will include, but not be limited to:

1. Ensure global customer procedures and payments processes are adhered to
2. Lead and mentor the supervisor and team, providing guidance, training, and performance management
3. Ensure timely and accurate processing of invoices
4. Manage disputes
5. Work closely with the Senior Manager to assist with process improvements and proactively make suggestions
6. Responsible for accounts reconciliation and customer statement reconciliations
7. Promote process improvements and compliance across the team
8. Monitor systems and processes
9. Own delivery of transactional services
10. Ensure adherence to Service Level Agreements (SLAs), including regular performance reporting

• Degree in finance or accounting
• Professional registration highly beneficial (ACCA / CA(SA) / PA(SA) / AGA(SA))

• 5 to 7 years in a supervisory / managerial debtors / AR / billing / credit control role is essential
• Strong team management and leadership skills
• Strong working knowledge of complex multi-currency consolidations
• Proficient in MS packages
• Strong experience of leading process changes and improvements
• Systems implementations experience
• Deadline driven
• Ability to work in a high pressure, fast paced environment
• Team player

If this sounds like you; please do not hesitate to apply!