186 Club Management jobs in South Africa

Club General Manager

East London, Eastern Cape R900000 - R1200000 Y Virgin Active

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Job Description

Your Purpose.

  • Do the best work of your life by enabling experiences that help people live an active life
  • This role is responsible for all aspects of the operational and financial performance of the club, including income statements, sales retention, brand standards and people management.

Your Duties and Responsibilities.

Financial Management

  • Ensuring that the club operates as a profitable business, ensuring Revenue and EBITDA growth for the club.
  • Manage club operating expenses through P&L management.
  • Manage according to company standards to reduce risk (salary requirements, Audit reports, etc.)

Facility Management

  • Manage Operations and Health &Safety and ensure procedures are followed according to the standards set by the business.
  • Manage and oversee maintenance and utilities effectiveness and costs.
  • Ensure that the facility provides a holistic wellness experience, through ensuring effective maintenance of the club.

People Management

  • Responsible for the recruitment, development, and training of staff.
  • Ensure all information is communicated effectively to all club staff.
  • Implement and ensure the adherence to required policies, procedures, and systems.
  • Implement and ensure affective management of performance across departments.
  • Implement and ensure the adherence to required IR policies and procedures.

Service Experience

  • Ensure our members experience exceptional service within our facility.
  • Implement and sustain a strong member focus.
  • Provide solutions to members on queries and complaints in line with the company policy.
  • Ensure excellent customer service according to the brand standards.

Competitor Analysis

  • Understand how to mitigate competitor risk.
  • Conduct regular analysis of the competitor landscape.
  • Notify senior management of potential risk.

Our Minimum Requirements.

We can't live without.

  • Matric or equivalent NQF level 4 is essential.
  • Previous managerial experience at Club General Manager level with a successful track record coupled with strong leadership skills; or must have been the 2IC to a Club General Manager.
  • Must have successfully completed the internal Learn to Fly programme.
  • Must be financially proficient and have a good financial acumen.
  • Must have a business owner approach.
  • Must have a solid understanding of the market, with good insight into the competition.
  • Must be able to manage multiple priorities.
  • Good customer relations and interpersonal skills.
  • A solid understanding of People/HR procedures which includes recruitment, people development, people relations, performance management and coaching skills.
  • Proven track record working within an ever changing and pressurized environment.

We'd like you to have…

  • Adaptability (must be able to adapt to a fast paced, changing environment)
  • Be curious (must be willing to succeed, seek opportunities to learn and grow)
  • Have a winning mentality (must be willing to go over and above to achieve success)
  • Must be motivated to achieve success.
  • A commitment to making a difference in people's lives.
  • A Growth mindset
  • The ability to work independently.
  • Trustworthiness (must always act in doing the right thing)
  • A drive to create moments of magic for our members.
  • The ability to make decisions and take ownership and responsibility for the decision.
  • Action orientation

We'd love you to have…

  • Wellness knowledge, beyond the health club
  • The ability to make quick and bold decisions.
  • The ability to be agile.
  • The ability to be collaborative.
  • High Interpersonal skills (EQ)
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Club General Manager

Brakpan, Gauteng R900000 - R1200000 Y Planet Fitness

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Job Description

Purpose Of The Job

  • Planet Fitness is looking to employee a new Club General Manager (CGM) for one of our world class gym facilities.
  • The purpose of this role is to take a hands-on approach and drive a culture of high performance and high engagement within our clubs.
  • The CGM will be reporting into a Regional Operations Manager and will form an integral part of the talented team of club general managers and fitness professionals that are already operating within this highly entrepreneurial environment.
  • You will be required to manage your team within your own club and you will be expected to forge close working relationships with other Gym Managers within your region by sharing best practice and leveraging one another's expertise accordingly.

Key Performance Areas Include

  • Driving the performance of your club by investing time in getting into the detail behind your club's results
  • Striving for continuous improvement across your club with clear plans in place at all times to deliver a strong financial and operational performance
  • Focusing on high service and standards to deliver a best in class member experience in your club at all times
  • Exceptional leadership qualities, with strong commercial and management skills, to maximize overall profitability of the club
  • Deliver on brand values to understand the operations of your club and promote all products and services to maximize profit & control expenses
  • Recruit, develop and performance manage a high performing team to deliver high standards in all areas of the business
  • Aim to exceed new membership sales and revenue targets through management and support of the sales team
  • Operate your club within agreed expenditure budget with focus on payroll costs, operating expenses and stock control
  • Manage all licenses within club and ensure compliance to license agreements
  • Ensure adherence to cash handling processes
  • Adhere to health and safety standards to all areas of the club at all times
  • Provide adequate health and safety cover for operational areas (first aid, pool lifesaving & manager on duty)
  • Ensure all areas of the club are well presented and maintain high standard of cleanliness
  • Manage operational breakdowns and service issues effectively and efficiently
  • Resolve and respond to member comments and queries promptly

Experience & Competencies Required

  • A true passion for the health and fitness industry
  • Possess a strong track record of people development
  • A strategic and commercial growth mindset
  • You must have a flair for developing high performing teams and will be able to balance strong people skills whilst positively impacting commercial results of your facility
  • You will act as an agent for change, positively bringing out the best in others and will demonstrate a highly flexible style and approach
  • Tenacity, high integrity and accountability with a desire to do the right thing to a high standard are a must
  • Able to work at peak times (including evenings and weekends) essential
  • Have reliable transport

CV's can be sent directly to

  • Please note that if you have not heard from the HR department within 14 days, consider your application unsuccessful.
This advertiser has chosen not to accept applicants from your region.

Club General Manager

R90000 - R120000 Y Planet Fitness

Posted today

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Job Description

Purpose Of The Job

  • Planet Fitness is looking to employee a new Club General Manager (CGM) for one of our world class gym facilities.
  • The purpose of this role is to take a hands-on approach and drive a culture of high performance and high engagement within our clubs.
  • The CGM will be reporting into a Regional Operations Manager and will form an integral part of the talented team of club general managers and fitness professionals that are already operating within this highly entrepreneurial environment.
  • You will be required to manage your team within your own club and you will be expected to forge close working relationships with other Gym Managers within your region by sharing best practice and leveraging one another's expertise accordingly.

Key Performance Areas Include

  • Driving the performance of your club by investing time in getting into the detail behind your club's results
  • Striving for continuous improvement across your club with clear plans in place at all times to deliver a strong financial and operational performance
  • Focusing on high service and standards to deliver a best in class member experience in your club at all times
  • Exceptional leadership qualities, with strong commercial and management skills, to maximize overall profitability of the club
  • Deliver on brand values to understand the operations of your club and promote all products and services to maximize profit & control expenses
  • Recruit, develop and performance manage a high performing team to deliver high standards in all areas of the business
  • Aim to exceed new membership sales and revenue targets through management and support of the sales team
  • Operate your club within agreed expenditure budget with focus on payroll costs, operating expenses and stock control
  • Manage all licenses within club and ensure compliance to license agreements
  • Ensure adherence to cash handling processes
  • Adhere to health and safety standards to all areas of the club at all times
  • Provide adequate health and safety cover for operational areas (first aid, pool lifesaving & manager on duty)
  • Ensure all areas of the club are well presented and maintain high standard of cleanliness
  • Manage operational breakdowns and service issues effectively and efficiently
  • Resolve and respond to member comments and queries promptly

Experience & Competencies Required

  • A true passion for the health and fitness industry
  • Possess a strong track record of people development
  • A strategic and commercial growth mindset
  • You must have a flair for developing high performing teams and will be able to balance strong people skills whilst positively impacting commercial results of your facility
  • You will act as an agent for change, positively bringing out the best in others and will demonstrate a highly flexible style and approach
  • Tenacity, high integrity and accountability with a desire to do the right thing to a high standard are a must
  • Able to work at peak times (including evenings and weekends) essential
  • Have reliable transport

CV's can be sent directly to

  • Please note that if you have not heard from the HR department within 14 days, consider your application unsuccessful.
This advertiser has chosen not to accept applicants from your region.

Club General Manager

Centurion, Gauteng R900000 - R1200000 Y Planet Fitness

Posted today

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Job Description

Purpose Of The Job

  • Planet Fitness is looking to employee a new Club General Manager (CGM) for one of our world class gym facilities.
  • The purpose of this role is to take a hands-on approach and drive a culture of high performance and high engagement within our clubs.
  • The CGM will be reporting into a Regional Operations Manager and will form an integral part of the talented team of club general managers and fitness professionals that are already operating within this highly entrepreneurial environment.
  • You will be required to manage your team within your own club and you will be expected to forge close working relationships with other Gym Managers within your region by sharing best practice and leveraging one another's expertise accordingly.

Key Performance Areas Include

  • Driving the performance of your club by investing time in getting into the detail behind your club's results
  • Striving for continuous improvement across your club with clear plans in place at all times to deliver a strong financial and operational performance
  • Focusing on high service and standards to deliver a best in class member experience in your club at all times
  • Exceptional leadership qualities, with strong commercial and management skills, to maximize overall profitability of the club
  • Deliver on brand values to understand the operations of your club and promote all products and services to maximize profit & control expenses
  • Recruit, develop and performance manage a high performing team to deliver high standards in all areas of the business
  • Aim to exceed new membership sales and revenue targets through management and support of the sales team
  • Operate your club within agreed expenditure budget with focus on payroll costs, operating expenses and stock control
  • Manage all licenses within club and ensure compliance to license agreements
  • Ensure adherence to cash handling processes
  • Adhere to health and safety standards to all areas of the club at all times
  • Provide adequate health and safety cover for operational areas (first aid, pool lifesaving & manager on duty)
  • Ensure all areas of the club are well presented and maintain high standard of cleanliness
  • Manage operational breakdowns and service issues effectively and efficiently
  • Resolve and respond to member comments and queries promptly

Experience & Competencies Required

  • A true passion for the health and fitness industry
  • Possess a strong track record of people development
  • A strategic and commercial growth mindset
  • You must have a flair for developing high performing teams and will be able to balance strong people skills whilst positively impacting commercial results of your facility
  • You will act as an agent for change, positively bringing out the best in others and will demonstrate a highly flexible style and approach
  • Tenacity, high integrity and accountability with a desire to do the right thing to a high standard are a must
  • Able to work at peak times (including evenings and weekends) essential
  • Have reliable transport

CV's can be sent directly to

  • Please note that if you have not heard from the HR department within 14 days, consider your application unsuccessful.
This advertiser has chosen not to accept applicants from your region.

General Manager

R150000 - R250000 Y Frederic Place Home for The Aged

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Job Description

Join us in making a lasting impact on the lives of the elderly. Frederic Place Home for the Aged is seeking a dynamic and compassionate General Manager to lead our operations, ensure financial sustainability, and uphold the highest standards of care for our residents.

This pivotal role calls for a visionary leader with strong management, compliance, and stakeholder engagement skills, someone who can balance strategy with hands-on oversight, while driving growth and stability in a changing funding environment.

If you are passionate about serving vulnerable communities, building strong teams, and leading with integrity, Frederic Place offers you the opportunity to shape the future of one of Johannesburg's most trusted homes for the aged.

This advertiser has chosen not to accept applicants from your region.

General Manager

Brits, North West R180000 - R400000 Y Zest Worx

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Job Description

Job Overview
  • Application Deadline: 2 October 2025
  • Job Location: Brits, North West
  • Job Title: General Manager (Manufacturing)
  • Education Level: Diploma
  • Job Level: Management
  • Minimum Experience: Years
General Manager (Manufacturing) – Brits, North West.

We are looking for a General Manager who will proactively lead the Brits manufacturing plant.

Requirements:

  • Tertiary qualification that will be relevant to this position
  • At least 7 years senior management experience in a similar environment
  • At least 5 years experience in a manufacturing environment
  • Proven track record as a successful business leader
  • In depth knowledge of corporate governance and general management best practices
  • In depth knowlege of development and implementation of policies and procedures
  • Knowledge of strategic development – marketing management, relationship management, sales development
  • Experience in financial management
  • Experience in quality control and quality assurance measures and management
  • Experience and knowledge in health and safety standards
  • Experience in managing a maintenance team
  • Experiene in managing HR and IR including contracts, skills and development training
  • Advanced computer skills
  • Proficient in verbal and written English and Afrikaans
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General Manager

Roodepoort, Gauteng R1200000 - R2400000 Y Fidelity Services Group

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Job Description

General Manager: Group Human Capital

Overall Purpose of the Job:

A position for a General Manager Human Capital has become available reporting to the Human Capital Executive. The overall purpose of this position is to support the Executive and oversee the entire Human Resource operational / regional functioning of the divisions HR Managerial execution and compliance of the Group's subsidiaries. This includes but are not limited to: all functions of the HR regional roles, validation of manpower planning and challenges, roll-out and compliance of all larger operational manpower requirements.

The role caters for all functions related but not limited to pre-deployment and post operational inception, HR processes that includes Manpower status requirements, vetting and screening compliance, medical assessments, pre-training assessments, training compliance and related logistical arrangements to ensure full compliance with the HR Manage on-boarding process and relevant policies.

The incumbent must demonstrate the ability to ensure optimal leadership and management of smaller projects, data analysis and actioning of required steps to ensure weekly feedback and reporting that align with the project deliverables and Group HC goals. This role will be reporting directly to the Group Human Capital Executive as it will afford growth opportunities.

Minimum Qualifications and Experience:

  • BCom Degree in Human Resource Management or similar / equivalent.
  • 8 to 10 years' experience as a Regional Human Resource Manager/ Senior Human Resource Generalist with proven leadership abilities.
  • Experience operating in multiple diversified environments would be an advantage.
  • Extensive operational experience would be an added advantage.
  • Knowledge of the BCEA/EEA/LRA and other related Acts.
  • Experience in managing project related to start-up procedures, Manpower requirements, client SLA requirements and take-on compliance processes.
  • Manage logistics and team of allocated resources to ensure output and goals are met as per KPA.
  • Track and manage controls, daily progress, management of costs and general compliance with Firearm Control Act, PSIRA, NKP and related legislative requirements
  • Oversee and provide direction to operational resources on Manpower related criteria and potential risks.
  • Strong leadership skills and the ability to motivate and manage various teams.
  • Excellent communication and interpersonal skills.
  • Strong MS Office suite computer skills, including but not limited to MS Word, Excel, Power Point and Outlook.
  • Proven track record of project management processes.

Main Duties:

  • Manage the Manpower compliance portion of a larger roll-out project from end to end with allocated Manager in support.
  • Manage suitable matrix reporting to ensure a dashboard of reporting is available to measure the status and progress as per the project time frame and planning.
  • Efficient communication and collaboration at all levels, including reporting to Executive level.
  • Operational contractual compliance monitoring and management to ensure when no new roll-outs are in progress that existing compliance of allocated contracts and monitored adequately as well as enlarge with Health & Safety for Company support.
  • In-depth understanding of the on-boarding processes related to HR Manage, SAP, FAMS and adequate understanding of related and impacting FSG policies.
  • Experience in managing regional operational HR functions.
  • Ability to travel extensively and work within allocated regions and get involved in operational tasks as and when required.
  • Maintain stakeholder relations to ensure project roll-out is enhanced via adequate engagements that includes but not limited to surrounding communities, clients / customers, members of public and other critical role players.
  • Manage a team of employees and assign internal resources, including setting performance standards and providing feedback.
  • Ensure compliance with all company policies and procedures.
  • Measure unit operations against performance and cost indicators of the bigger project roll-out and recommend improvements to drive operational efficiency and effectiveness on an ongoing basis.
  • Ensure compliance with impacting legislation including but not limited to: PSIRA Act, Firearms Control Act, BCEA, Employment Equity Act etc.
  • Engage with various stakeholders across the business to drive communication and collaboration.
  • Support the FSG Group goal congruence initiatives.

We reserve the right not to make an appointment to any advertised position. Whilst preference is always given to existing employees and the choice made is purely on merit, Historically Disadvantaged Candidates and Black Female Candidates are encouraged and supported in the FSG team.

Whilst black female candidates will be given priority as per our transformation policy subject to the above criteria.

Fidelity Services Group (Pty) Ltd supports global fair practice and business ethics on continuous development of our human capital as the key resource to our success in the markets in which we participate.

Should you not be contacted regarding this position within 10 working days from the closing date, please regard your application as unsuccessful.

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General Manager

OKHA Design Studio

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Job Description

OKHA
 is a leading international contemporary furniture and design studio, renowned for creating timeless, sophisticated interiors and meticulously crafted pieces that blend art, design, and functionality. We are seeking an accomplished 
General Manager
 to oversee the day-to-day operational management of OKHA, driving performance, efficiency, and excellence across all departments.

This pivotal role reports directly to the 
Managing Director
 and will absorb key operational responsibilities, ensuring OKHA continues to operate as a world-class design studio at the forefront of the luxury interiors industry.

Key Responsibilities

Strategic Leadership

  • Translate overall business strategy into actionable departmental plans, ensuring effective execution and alignment across the business.
  • Demonstrate strong digital literacy by leveraging technology and systems to drive operational efficiency and insight.

Operational Leadership

  • Oversee and coordinate all OKHA departments including Sales, Production, Administration, and Supplier Liaison, ensuring operational excellence and interdepartmental alignment.
  • Ensure reliable, responsive, and professional service delivery to both internal teams and external stakeholders with a solution-driven mindset.
  • Evaluate and enhance business operations to optimize resources, improve workflows, and maintain quality standards.
  • Manage budgets, forecasts, and cost controls to ensure profitability and sustainability.
  • Develop and implement systems, processes, and KPIs to measure, monitor, and drive performance.
  • Lead the planning, execution, and delivery of business initiatives within agreed timelines and scope.
  • Oversee smooth transitions during operational or structural changes, ensuring effective change management and minimal disruption.
  • Resolve operational or interpersonal challenges constructively.
  • Drive results across all areas of sales, production, administration, and business development.
  • Foster collaboration, accountability, and continuous improvement across the organization.

Operational Oversight by Department

Sales:

  • Monitor sales performance, analyse trends, and collaborate with the Managing Director on merchandise pricing, promotional materials, and marketing alignment.

Production:

  • Oversee scheduling, workflows, and resource allocation.
  • Ensure timely delivery, adherence to production plans, and maintenance of quality control standards.

Supplier Liaison:

  • Manage supplier relationships and implement standard contracts to mitigate risk.

Administration:

  • Supervise finance, HR, inventory management, and general administration to enhance productivity and reduce operational costs.

Systems Development

  • Identify workflow inefficiencies and introduce automation or digital solutions to streamline operations.
  • Implement integrated inventory systems to monitor stock, reduce waste, and enable real-time tracking of orders and production.
  • Standardise quality control and data collection for transparency and fast issue resolution.
  • Centralise communication systems to align teams and improve coordination.
  • Use analytics to monitor KPIs and inform business decisions.
  • Ensure systems are scalable for custom and large-scale projects.
  • Provide training and support for successful system adoption.

People Leadership

  • Recruit, develop, and manage staff across all OKHA departments, ensuring strong succession planning and retention of high performers.
  • Cultivate a high-performance, collaborative, and accountable culture.
  • Coach and mentor team members, fostering professional growth and engagement.
  • Promote OKHA's values and brand ethos internally and externally.
  • Act as a trusted, respected, and inspiring leader who models professionalism and integrity.

Essential Skills & Criteria

  • Minimum 
    10 years' experience
     in a senior leadership or general management role.
  • Relevant Business Degree
     required.
  • Experience within 
    design, production, or luxury product manufacturing
     is highly advantageous.
  • Proven 
    strategic thinking

    financial acumen
    , and 
    business planning
     ability.
  • Skilled in operational optimization, systems development, and performance management.
  • Strong leadership presence with high emotional intelligence and sound judgment.
  • Comfortable operating in a 
    complex, multicultural environment
    .
  • Proven ability to 
    forecast

    plan
    , and 
    create continuity strategies
    .
  • Decisive, adaptable, and resilient under pressure.
  • Excellent 
    communication

    public speaking
    , and 
    presentation
     skills.
  • Highly 
    accurate

    efficient
    , and 
    results-driven
    .
  • Collaborative, dependable, and punctual with an unwavering sense of professionalism and accountability.

Behavioural Criteria

The General Manager must consistently demonstrate professionalism, fairness, ethical conduct, and responsibility. A high level of accuracy, diligence, and discretion is expected at all times.

Why Join OKHA

At OKHA, you will join a globally respected brand that values innovation, craftsmanship, and collaboration. You will work alongside a passionate and creative team, shaping the operational foundation that allows design excellence to flourish. This is an opportunity to lead with vision, elevate performance, and leave a tangible impact on a company celebrated for its artistry and precision.

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General Manager

Fourier Recruitment

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Job Description

1.Develop, implement and manage the BU business plan ensuring that it aligns with the Jasco Strategic framework and the companyInvestment Charter guidelines (if and where required).

  1. Implement and manage the BU legal and risk & opportunity register in line with the companyCorporate Risk and Compliance framework.

3.Implement and manage the BU governance compliance in line with the companyGovernance framework, in particular King IV.

4.Implement and manage BU continuous improvement actions in line with the companyCorporate Risk and Compliance framework - in particular ISO /ISO / .

5.Jointly with the BU Financial Manager / Financial Director (Large Entities) implement and manage proper financial planning and control, including working capital/funding requirements, for the BU in line with

the companyFinancial Planning and Control framework including working within the companyLimits of Authority guidelines.

  1. Implement the Human Resources processes and policies in line with the CompanyHC/Talent Management framework.

7.Implement and manage the BU transformation goals in line with the companyB-BBEE requirements.

  1. Engaged, mentor and manage the BU employees in linewith the companyValues framework.

9.Implement and manage the BU image and market reputation in line with companyCorporate Communication and Brand Management guidelines.

10.Ensure BU participation in the company's monthly, quarterly and annual business planning and review processes including i.e. forecasting, budgetary, strategic.

  1. Provide proper BU reporting for all elements and areas of responsibility in a timeous and regular manner to BU MD (where applicable), CFO and CEO.

KPA'S: BU FINANCIALS

1.Financial - BU Turnover

a.Achieving a BU Turnover

  1. Financial - BU PBIT

a.Achieving a BU PBIT

  1. Financial - BU ROAM

a.Achieving a BU ROAM / ROACE

KPA'S: STRATEGIC

1.Market share.

2.Revenue growth.

3.Revenue per client.

4.Profit margin.

5.Client retention rate.

6.Quality and Customer satisfaction.

Professionally qualified - Preferred minimum 4-year university bachelor's degree within Engineering Fields.

Minimum 15+ years business experience with at least 5 years in a top-tier business leadership capacity.

Experience in developing, setting and implementing strategy from formulation to successful execution.

Multi-functional experience from Strategy, Sales & Marketing, Service Delivery & Project Management, Support & Maintenance, Finance Management & Control, People Management.

Experience in working with all levels of employees and leading cross-functional teams.

Experience and proven track record, particularly with sales and marketing knowledge and flair enabling business growth whilst still achieving against P&L targets.

Good knowledge of working in a listed company environment with corporate governance, risk and compliance frameworks.

REQUIREDSKILLS:

Leadership Style - Passionate, dynamic, inspiring and motivational leader that can lead a multi-functional and multi-cultural team.

A strong work ethic

Honesty and integrity

Excellent communications (oral, written), presentation and negotiating skills.

Self-confident and persuasive when making sales presentations.

The ability to develop trusted relationships with engineers and contractors

Strong technical and complex problem-solving skills

Detail oriented and able to work on multiple projects at the same time

Sound knowledge of all Lines of business in the companyportfolio.

A positive and determined approach to researching and analyzing new business opportunities.

Ability to cope with competing demands and to prioritize tasks.

Must be knowledgeable in industry trends and competitors.

Ability to solve problems, present information at all levels of the organization.

Strong business development skills.

Strong Interpersonal skills to network and develop strong business relationships with existing and new customers internal & external.

Proactively responds with a sense of urgency.

Communicating the value proposition to all levels of the client's organization.

Customer focus.

Recognise an opportunity and the drive to seek it out to put the companyat an advantage over competitors

Strong technical knowledge to take opportunity and turn opportunity into an order (e.g. identify client requirements, conduct site audits, design and defining scope of work, costing, proposals)

More than 10 Years

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General Manager

Mpumalanga, Mpumalanga Dream Hotels & Resorts

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Job Description

Olfants River Lodge is ideally positioned between Joburg, Pretoria, and Mbombela (Nelspruit). This extensive property features ample accommodation choices (245 beds) to suit all budgets, along with resort-style facilities, conferencing, and banqueting venues. Olifants River Lodge ismanaged by Dream Hotels & Resorts, a mixed-use accommodation group working towards greater accountability and local impact. Together, we're on a mission to actively create a

brighter future.

Dream Hotels & Resorts lives by its 8 core values. Our team is dedicated to being reliable and accountable, fostering empathy to understand others' feelings and collaboratively find solutions, and prioritizing sustainability in environmental, financial, and social aspects. Rooted in humanity, trust, dynamism, excellence, and joy, we celebrate diversity, prioritize integrity, embrace creativity, pursue quality, and foster a joyful work environment to connect people with our surroundings and each other. These play a part in our day-to-day decision making & operational requirements.

Job Overview
As the Lodge Custodian, you will be responsible for overseeing all aspects of the hotel and resort operations, ensuring the highest standards of guest satisfaction, financial performance, and employee engagement. You will play a pivotal role in shaping the guest experience, maintaining the property's reputation, and driving the achievement of business goals.

Key Responsibilities

  • Provide strategic direction and diection to all hotel and resort departments
  • Foster a culture of exceptional customer service and guest satisfaction
  • Develop and manage the annual budget in collaboration with executive leadership
  • Collaborate with the sales and marketing team to drive revenue and occupancy
  • Collaborate with the Head Office People team with recruitment, training and develop a high performing team
  • Ensure compliance with brand standards, induustry regulations, and legal requirments
  • Build and maintain positive relationships with the local community
  • Lodges team members are expected to be versatile and actively participate in various facets of the entertainment teams responsibilities

Theoretical Knowledge

  • Diploma or Degree in Hospitality Management or related field.
  • 4 years minimum of 3-star resort operations and leadership experience in a similarposition.
  • Strong financial acumen and experience managing budgets.
  • Demonstrated ability to drive revenue and improve operational efficiency.
  • In-depth knowledge of hotel management software and industry best practices.
  • Advanced computer literacy (including APEX and PLUSPOINT).
  • Timeshare/Share block experience is advantageous.
  • Excellent Food and Beverage Skills
  • Valid driver's license.
  • Excellent knowledge and understanding of OTA's
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  46. campaign Marketing
  47. build Mechanical Engineering
  48. perm_media Media & PR
  49. local_hospital Medical
  50. local_hospital Military & Public Safety
  51. local_hospital Mining
  52. medical_services Nursing
  53. local_gas_station Oil & Gas
  54. biotech Pharmaceutical
  55. checklist_rtl Project Management
  56. shopping_bag Purchasing
  57. home_work Real Estate
  58. person_search Recruitment Consultancy
  59. store Retail
  60. point_of_sale Sales
  61. science Scientific Research & Development
  62. wifi Telecoms
  63. psychology Therapy
  64. pets Veterinary
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