35 Cloud Operations jobs in South Africa

Founded in 2010 in The Netherlands, Anywhere Now is a global leader in Enterprise Dialogue Management, with a vision to ensure every employee and customer feels heard, understood, and valued. With around 240 employees in working from 22 different countries, we partner with over 2,000 leading enterprises, including Mazda, the UN International Organization for Migration, Adecco Group, and the University of Cape Town, to deliver exceptional customer experiences through the power of Microsoft Teams and AI-driven insights. Our commitment to innovation, customer focus, and accountability drives our success. The opportunity We are looking for a highly skilled and driven Cloud Operations Engineer to join our team with a strong emphasis on communications technologies, cloud operations, and system performance. This role requires expertise in monitoring, alerting, anomaly detection, automation, security, and performance tuning across our critical communications platforms. You will be responsible for the reliability, availability, and performance of services such as SIP, Skype for Business, and Azure Communication Services (ACS). Your role will also focus on optimizing resource utilization, cost management, and ensuring disaster recovery and business continuity (BCP/DR). What you’ll be doing Develop and maintain real-time monitoring and alerting systems using tools like Prometheus, Grafana, and the ELK stack to ensure system health and performance. Identify and resolve anomalies and bottlenecks proactively, reducing downtime through automated detection and alert mechanisms. Automate infrastructure provisioning, scaling, and patching using tools like Terraform and Azure Dev Ops across Kubernetes, Windows, and Linux environments. Build self-healing systems and leverage Kubernetes operators, CI/CD pipelines, and event-driven automation to improve reliability. Analyze and optimize system performance for latency-sensitive services, including Vo IP, video, and messaging. Implement cloud cost optimization strategies, such as using Reserved Instances, rightsizing virtual machines, and leveraging Azure Cost Management tools. Strengthen system security by enforcing best practices for hardening, vulnerability patching, and incident management in collaboration with security teams. Design and execute robust disaster recovery plans, ensuring fault-tolerant architectures and reliable backup and restore strategies. What we're looking for We hire for competency as much as experience. You’ll thrive here if you demonstrate: Communication: The ability to communicate clearly and effectively with individuals across the organization, and to be responsive to their needs and concerns. Action-oriented: The ability to act quickly and decisively, even in the face of uncertainty, to move projects forward and achieve business goals. Commitment: The ability to consistently meet or exceed the quality standards expected by stakeholders. Collaboration: The ability to work effectively with others and to build strong relationships based on trust and mutual respect, recognizing that everyone has something to contribute. Taking ownership: The ability to take full responsibility and accountability for tasks, projects, or actions, demonstrating a sense of commitment and dedication towards achieving desired outcomes. You’ll need to bring: 5+ years of experience as a Cloud Operations Engineer, Systems Engineer, or in a similar role with a focus on communications technologies. Proven experience with cloud platforms, with a strong focus on Azure and experience with Azure Resource Patching for Kubernetes (AKS), VMs (Windows and Linux). Experience with Microsoft Teams/Skype for Business and Azure Communication Services. Strong understanding of SIP, Vo IP, and related protocols. Strong understanding of networking concepts and experience with Cisco networking technologies (e.g., routers switches, firewalls). Experience with scripting languages (e.g., Python, Power Shell, Bash, Terraform, Helm, Pulumi) and automation tools. Experience with network performance monitoring tools (e.g., Wireshark, tcdump) is a plus. Some last notes: Currently,thisroleisremote. However,wearealsoplanningtoopenanofficein Johannesburgandwe'llexpectyoutocometoourofficetwiceaweek. As this position involves supporting regions such as Europe and the US, we require flexibility in working shifts to cover these time zones. Occasional weekend work will be expected. Rest assured, you will be compensated for any irregular hours worked. Anywhere Now is committed to creating a diverse environment and is proud to be an equal-opportunity employer. We accept difference and we thrive on it for the benefit of our employees, our products, and our community. Please note that we have a background check policy. The background check differs per country and position. If you would like to know more, the Talent Acquisition Specialists are happy to answer any questions! #J-18808-Ljbffr

Founded in 2010 in The Netherlands, Anywhere Now is a global leader in Enterprise Dialogue Management, with a vision to ensure every employee and customer feels heard, understood, and valued. With around 240 employees in working from 22 different countries, we partner with over 2,000 leading enterprises, including Mazda, the UN International Organization for Migration, Adecco Group, and the University of Cape Town, to deliver exceptional customer experiences through the power of Microsoft Teams and AI-driven insights. Our commitment to innovation, customer focus, and accountability drives our success. The opportunity We are looking for a highly skilled and driven Cloud Operations Engineer to join our team with a strong emphasis on communications technologies, cloud operations, and system performance. This role requires expertise in monitoring, alerting, anomaly detection, automation, security, and performance tuning across our critical communications platforms. You will be responsible for the reliability, availability, and performance of services such as SIP, Skype for Business, and Azure Communication Services (ACS). Your role will also focus on optimizing resource utilization, cost management, and ensuring disaster recovery and business continuity (BCP/DR). What you’ll be doing Develop and maintain real-time monitoring and alerting systems using tools like Prometheus, Grafana, and the ELK stack to ensure system health and performance. Identify and resolve anomalies and bottlenecks proactively, reducing downtime through automated detection and alert mechanisms. Automate infrastructure provisioning, scaling, and patching using tools like Terraform and Azure Dev Ops across Kubernetes, Windows, and Linux environments. Build self-healing systems and leverage Kubernetes operators, CI/CD pipelines, and event-driven automation to improve reliability. Analyze and optimize system performance for latency-sensitive services, including Vo IP, video, and messaging. Implement cloud cost optimization strategies, such as using Reserved Instances, rightsizing virtual machines, and leveraging Azure Cost Management tools. Strengthen system security by enforcing best practices for hardening, vulnerability patching, and incident management in collaboration with security teams. Design and execute robust disaster recovery plans, ensuring fault-tolerant architectures and reliable backup and restore strategies. What we're looking for We hire for competency as much as experience. You’ll thrive here if you demonstrate: Communication: The ability to communicate clearly and effectively with individuals across the organization, and to be responsive to their needs and concerns. Action-oriented: The ability to act quickly and decisively, even in the face of uncertainty, to move projects forward and achieve business goals. Commitment: The ability to consistently meet or exceed the quality standards expected by stakeholders. Collaboration: The ability to work effectively with others and to build strong relationships based on trust and mutual respect, recognizing that everyone has something to contribute. Taking ownership: The ability to take full responsibility and accountability for tasks, projects, or actions, demonstrating a sense of commitment and dedication towards achieving desired outcomes. You’ll need to bring: 5+ years of experience as a Cloud Operations Engineer, Systems Engineer, or in a similar role with a focus on communications technologies. Proven experience with cloud platforms, with a strong focus on Azure and experience with Azure Resource Patching for Kubernetes (AKS), VMs (Windows and Linux). Experience with Microsoft Teams/Skype for Business and Azure Communication Services. Strong understanding of SIP, Vo IP, and related protocols. Strong understanding of networking concepts and experience with Cisco networking technologies (e.g., routers switches, firewalls). Experience with scripting languages (e.g., Python, Power Shell, Bash, Terraform, Helm, Pulumi) and automation tools. Experience with network performance monitoring tools (e.g., Wireshark, tcdump) is a plus. Some last notes: Currently,thisroleisremote. However,wearealsoplanningtoopenanofficein Johannesburgandwe'llexpectyoutocometoourofficetwiceaweek. As this position involves supporting regions such as Europe and the US, we require flexibility in working shifts to cover these time zones. Occasional weekend work will be expected. Rest assured, you will be compensated for any irregular hours worked. Anywhere Now is committed to creating a diverse environment and is proud to be an equal-opportunity employer. We accept difference and we thrive on it for the benefit of our employees, our products, and our community. Please note that we have a background check policy. The background check differs per country and position. If you would like to know more, the Talent Acquisition Specialists are happy to answer any questions! #J-18808-Ljbffr

AnywhereNow is looking for a Head of Cloud Operations who thrives in complexity, leads with clarity, and brings a strategic yet hands-on approach to cloud infrastructure. In this role, you’ll be responsible for defining and executing our global cloud operations strategy, ensuring high availability, security, and performance across our Microsoft Azure environments.

You’ll lead and mentor the cloud operations team, foster a culture of continuous improvement, and drive operational excellence through automation and data-driven decision-making. Your ability to think systemically, anticipate future needs, and communicate effectively with both technical and non-technical stakeholders will be key to your success.

As theHead of Cloud Operations, you will play a critical role in ensuring the smooth operation and growth of our SaaS business on the Microsoft Azure platform. You’ll be responsible for overseeing the technical aspects of our cloud infrastructure, optimizing performance, and driving operational excellence. If you’re passionate about cloud technologies, strategic planning, and leading high-performing teams, this role is for you!

This is a global role and you will report into the COO and will work closely with the Global Support Manager, Manager Professional Services, your own Cloud Ops team and other operational departments (Cloud Infra, Product, Sales and Development).

Key Responsibilities

• Provide (technical) leadership and mentorship to cloud engineering teams: lead by example;

• Responsible for defining the cloud operations strategy and collaborate with cross-functional teams to define cloud strategy, architecture and best practices;

• Continuously monitor system performance, identify bottlenecks and optimize resource utilization, all while implementing cost-effective solutions that maintain high availability;

• Ensuring the design, development and implementation of highly available, multi-region solutions within Microsoft Azure;

• Work closely with Azure service providers and vendors to negotiate contracts, manage relationships, and ensure service-level agreements(SLAs) are met;

• Optimize performance and drive operational excellence by identifying areas for process improvement and automation within cloud operations;

• Responsible for overseeing, managing, and administering Microsoft Azure cloud environment at AnywhereNow and for implementing security measures within Azure in order to comply with industry standards, data privacy regulations, and security protocols.

• Be overall responsible for the customer experience and sentiment related to the provision of cloud services. Focus on prevention where possible and fast high quality reactive services where not.

• Co-manage Azure FinOps with Cloud Infrastructure and DevOps teams.

Why we would like to have a dialogue with you

We pick competencies over skills and experience. Can you convince us that you possess the following competencies:

• Leadership: The ability to inspire and motivate others, foster a sense of shared purpose, and lead by example;

• Coaching and mentoring : The ability to coach and mentor team members to help them learn and grow in their roles, and to create a culture of continuous learning and improvement;

• Systems thinking: The ability to understand the interdependencies and complexities of a business or project, and to develop integrated solutions that are scalable and adaptable to future changes;

• Future oriented: The ability to think and plan ahead, anticipate emerging trends, and adapt strategies and actions to align with future possibilities and opportunities;

• Helicopter vision: The ability to taking a broader perspective, seeing the big picture rather than concentrating on the detail;

• Customer centricity : the ability to provide high-quality service (to customers), including understanding their needs, solving problems, and responding to feedback;

• Data Driven Decision Making : The ability to conceptualize data models that you can use analyze to assess performance and opportunities, making informed evidence based decisions

Competencies are key, but to be successful in this role you need to bring a few essentials to kickstart the conversation:

• Proven experience with managing, motivating, mentoring, and guiding technical staff to ensure professionalizing within a fast growing company;

• Cloud strategy alignment: has aligned cloud adaptation with business goals previously, and is able to articulate to (non-technical) stakeholders how cloud technologies contribute to organizational success;

• Proven experience in effectively communicating with business leaders, cross-functional teams, external partners and customers;

• Expert in ITIL process management and has proven experience in identifying and defining global uniform process, while being responsible for continuous improvement;

• Understanding of tools like Terraform, ARM templates, or Azure Pipelines for managing infrastructure. Understanding of networking (Azure networking services, incl. virtual networks, subnets, load balancers and DNS configurations);

• Azure cloud expertise: understands how to create, manage, and optimize Azure resources using tools like Azure CLI, Azure Portal, and Azure Resource Management (ARM) templates and has knowledge of Azure security practices, including identity and access management, encryption, and compliance;

• Previously optimized resource usage while managing costs and ensuring high availability with cloud.

Some last notes

AnywhereNow is committed to creating a diverse environment and is proud to be an equal-opportunity employer. We accept difference and we thrive on it for the benefit of our employees, our products, and our community.

Please note that we have a background check policy. The background check differs per country and position. If you would like to know more, the recruiters are happy to answer any questions!

#J-18808-Ljbffr

AnywhereNow is looking for a Head of Cloud Operations who thrives in complexity, leads with clarity, and brings a strategic yet hands-on approach to cloud infrastructure. In this role, you’ll be responsible for defining and executing our global cloud operations strategy, ensuring high availability, security, and performance across our Microsoft Azure environments.

You’ll lead and mentor the cloud operations team, foster a culture of continuous improvement, and drive operational excellence through automation and data-driven decision-making. Your ability to think systemically, anticipate future needs, and communicate effectively with both technical and non-technical stakeholders will be key to your success.

As theHead of Cloud Operations, you will play a critical role in ensuring the smooth operation and growth of our SaaS business on the Microsoft Azure platform. You’ll be responsible for overseeing the technical aspects of our cloud infrastructure, optimizing performance, and driving operational excellence. If you’re passionate about cloud technologies, strategic planning, and leading high-performing teams, this role is for you!

This is a global role and you will report into the COO and will work closely with the Global Support Manager, Manager Professional Services, your own Cloud Ops team and other operational departments (Cloud Infra, Product, Sales and Development).

Key Responsibilities

• Provide (technical) leadership and mentorship to cloud engineering teams: lead by example;

• Responsible for defining the cloud operations strategy and collaborate with cross-functional teams to define cloud strategy, architecture and best practices;

• Continuously monitor system performance, identify bottlenecks and optimize resource utilization, all while implementing cost-effective solutions that maintain high availability;

• Ensuring the design, development and implementation of highly available, multi-region solutions within Microsoft Azure;

• Work closely with Azure service providers and vendors to negotiate contracts, manage relationships, and ensure service-level agreements(SLAs) are met;

• Optimize performance and drive operational excellence by identifying areas for process improvement and automation within cloud operations;

• Responsible for overseeing, managing, and administering Microsoft Azure cloud environment at AnywhereNow and for implementing security measures within Azure in order to comply with industry standards, data privacy regulations, and security protocols.

• Be overall responsible for the customer experience and sentiment related to the provision of cloud services. Focus on prevention where possible and fast high quality reactive services where not.

• Co-manage Azure FinOps with Cloud Infrastructure and DevOps teams.

Why we would like to have a dialogue with you

We pick competencies over skills and experience. Can you convince us that you possess the following competencies:

• Leadership: The ability to inspire and motivate others, foster a sense of shared purpose, and lead by example;

• Coaching and mentoring : The ability to coach and mentor team members to help them learn and grow in their roles, and to create a culture of continuous learning and improvement;

• Systems thinking: The ability to understand the interdependencies and complexities of a business or project, and to develop integrated solutions that are scalable and adaptable to future changes;

• Future oriented: The ability to think and plan ahead, anticipate emerging trends, and adapt strategies and actions to align with future possibilities and opportunities;

• Helicopter vision: The ability to taking a broader perspective, seeing the big picture rather than concentrating on the detail;

• Customer centricity : the ability to provide high-quality service (to customers), including understanding their needs, solving problems, and responding to feedback;

• Data Driven Decision Making : The ability to conceptualize data models that you can use analyze to assess performance and opportunities, making informed evidence based decisions

Competencies are key, but to be successful in this role you need to bring a few essentials to kickstart the conversation:

• Proven experience with managing, motivating, mentoring, and guiding technical staff to ensure professionalizing within a fast growing company;

• Cloud strategy alignment: has aligned cloud adaptation with business goals previously, and is able to articulate to (non-technical) stakeholders how cloud technologies contribute to organizational success;

• Proven experience in effectively communicating with business leaders, cross-functional teams, external partners and customers;

• Expert in ITIL process management and has proven experience in identifying and defining global uniform process, while being responsible for continuous improvement;

• Understanding of tools like Terraform, ARM templates, or Azure Pipelines for managing infrastructure. Understanding of networking (Azure networking services, incl. virtual networks, subnets, load balancers and DNS configurations);

• Azure cloud expertise: understands how to create, manage, and optimize Azure resources using tools like Azure CLI, Azure Portal, and Azure Resource Management (ARM) templates and has knowledge of Azure security practices, including identity and access management, encryption, and compliance;

• Previously optimized resource usage while managing costs and ensuring high availability with cloud.

Some last notes

AnywhereNow is committed to creating a diverse environment and is proud to be an equal-opportunity employer. We accept difference and we thrive on it for the benefit of our employees, our products, and our community.

Please note that we have a background check policy. The background check differs per country and position. If you would like to know more, the recruiters are happy to answer any questions!

#J-18808-Ljbffr

AnywhereNow is looking for a Head of Cloud Operations who thrives in complexity, leads with clarity, and brings a strategic yet hands-on approach to cloud infrastructure. In this role, you’ll be responsible for defining and executing our global cloud operations strategy, ensuring high availability, security, and performance across our Microsoft Azure environments.

You’ll lead and mentor the cloud operations team, foster a culture of continuous improvement, and drive operational excellence through automation and data-driven decision-making. Your ability to think systemically, anticipate future needs, and communicate effectively with both technical and non-technical stakeholders will be key to your success.

As theHead of Cloud Operations, you will play a critical role in ensuring the smooth operation and growth of our SaaS business on the Microsoft Azure platform. You’ll be responsible for overseeing the technical aspects of our cloud infrastructure, optimizing performance, and driving operational excellence. If you’re passionate about cloud technologies, strategic planning, and leading high-performing teams, this role is for you!

This is a global role and you will report into the COO and will work closely with the Global Support Manager, Manager Professional Services, your own Cloud Ops team and other operational departments (Cloud Infra, Product, Sales and Development).

Key Responsibilities

• Provide (technical) leadership and mentorship to cloud engineering teams: lead by example;

• Responsible for defining the cloud operations strategy and collaborate with cross-functional teams to define cloud strategy, architecture and best practices;

• Continuously monitor system performance, identify bottlenecks and optimize resource utilization, all while implementing cost-effective solutions that maintain high availability;

• Ensuring the design, development and implementation of highly available, multi-region solutions within Microsoft Azure;

• Work closely with Azure service providers and vendors to negotiate contracts, manage relationships, and ensure service-level agreements(SLAs) are met;

• Optimize performance and drive operational excellence by identifying areas for process improvement and automation within cloud operations;

• Responsible for overseeing, managing, and administering Microsoft Azure cloud environment at AnywhereNow and for implementing security measures within Azure in order to comply with industry standards, data privacy regulations, and security protocols.

• Be overall responsible for the customer experience and sentiment related to the provision of cloud services. Focus on prevention where possible and fast high quality reactive services where not.

• Co-manage Azure FinOps with Cloud Infrastructure and DevOps teams.

Why we would like to have a dialogue with you

We pick competencies over skills and experience. Can you convince us that you possess the following competencies:

• Leadership: The ability to inspire and motivate others, foster a sense of shared purpose, and lead by example;

• Coaching and mentoring : The ability to coach and mentor team members to help them learn and grow in their roles, and to create a culture of continuous learning and improvement;

• Systems thinking: The ability to understand the interdependencies and complexities of a business or project, and to develop integrated solutions that are scalable and adaptable to future changes;

• Future oriented: The ability to think and plan ahead, anticipate emerging trends, and adapt strategies and actions to align with future possibilities and opportunities;

• Helicopter vision: The ability to taking a broader perspective, seeing the big picture rather than concentrating on the detail;

• Customer centricity : the ability to provide high-quality service (to customers), including understanding their needs, solving problems, and responding to feedback;

• Data Driven Decision Making : The ability to conceptualize data models that you can use analyze to assess performance and opportunities, making informed evidence based decisions

Competencies are key, but to be successful in this role you need to bring a few essentials to kickstart the conversation:

• Proven experience with managing, motivating, mentoring, and guiding technical staff to ensure professionalizing within a fast growing company;

• Cloud strategy alignment: has aligned cloud adaptation with business goals previously, and is able to articulate to (non-technical) stakeholders how cloud technologies contribute to organizational success;

• Proven experience in effectively communicating with business leaders, cross-functional teams, external partners and customers;

• Expert in ITIL process management and has proven experience in identifying and defining global uniform process, while being responsible for continuous improvement;

• Understanding of tools like Terraform, ARM templates, or Azure Pipelines for managing infrastructure. Understanding of networking (Azure networking services, incl. virtual networks, subnets, load balancers and DNS configurations);

• Azure cloud expertise: understands how to create, manage, and optimize Azure resources using tools like Azure CLI, Azure Portal, and Azure Resource Management (ARM) templates and has knowledge of Azure security practices, including identity and access management, encryption, and compliance;

• Previously optimized resource usage while managing costs and ensuring high availability with cloud.

Some last notes

AnywhereNow is committed to creating a diverse environment and is proud to be an equal-opportunity employer. We accept difference and we thrive on it for the benefit of our employees, our products, and our community.

Please note that we have a background check policy. The background check differs per country and position. If you would like to know more, the recruiters are happy to answer any questions!

#J-18808-Ljbffr

AnywhereNow is looking for a Head of Cloud Operations who thrives in complexity, leads with clarity, and brings a strategic yet hands-on approach to cloud infrastructure. In this role, you’ll be responsible for defining and executing our global cloud operations strategy, ensuring high availability, security, and performance across our Microsoft Azure environments.

You’ll lead and mentor the cloud operations team, foster a culture of continuous improvement, and drive operational excellence through automation and data-driven decision-making. Your ability to think systemically, anticipate future needs, and communicate effectively with both technical and non-technical stakeholders will be key to your success.

As theHead of Cloud Operations, you will play a critical role in ensuring the smooth operation and growth of our SaaS business on the Microsoft Azure platform. You’ll be responsible for overseeing the technical aspects of our cloud infrastructure, optimizing performance, and driving operational excellence. If you’re passionate about cloud technologies, strategic planning, and leading high-performing teams, this role is for you!

This is a global role and you will report into the COO and will work closely with the Global Support Manager, Manager Professional Services, your own Cloud Ops team and other operational departments (Cloud Infra, Product, Sales and Development).

Key Responsibilities

• Provide (technical) leadership and mentorship to cloud engineering teams: lead by example;

• Responsible for defining the cloud operations strategy and collaborate with cross-functional teams to define cloud strategy, architecture and best practices;

• Continuously monitor system performance, identify bottlenecks and optimize resource utilization, all while implementing cost-effective solutions that maintain high availability;

• Ensuring the design, development and implementation of highly available, multi-region solutions within Microsoft Azure;

• Work closely with Azure service providers and vendors to negotiate contracts, manage relationships, and ensure service-level agreements(SLAs) are met;

• Optimize performance and drive operational excellence by identifying areas for process improvement and automation within cloud operations;

• Responsible for overseeing, managing, and administering Microsoft Azure cloud environment at AnywhereNow and for implementing security measures within Azure in order to comply with industry standards, data privacy regulations, and security protocols.

• Be overall responsible for the customer experience and sentiment related to the provision of cloud services. Focus on prevention where possible and fast high quality reactive services where not.

• Co-manage Azure FinOps with Cloud Infrastructure and DevOps teams.

Why we would like to have a dialogue with you

We pick competencies over skills and experience. Can you convince us that you possess the following competencies:

• Leadership: The ability to inspire and motivate others, foster a sense of shared purpose, and lead by example;

• Coaching and mentoring : The ability to coach and mentor team members to help them learn and grow in their roles, and to create a culture of continuous learning and improvement;

• Systems thinking: The ability to understand the interdependencies and complexities of a business or project, and to develop integrated solutions that are scalable and adaptable to future changes;

• Future oriented: The ability to think and plan ahead, anticipate emerging trends, and adapt strategies and actions to align with future possibilities and opportunities;

• Helicopter vision: The ability to taking a broader perspective, seeing the big picture rather than concentrating on the detail;

• Customer centricity : the ability to provide high-quality service (to customers), including understanding their needs, solving problems, and responding to feedback;

• Data Driven Decision Making : The ability to conceptualize data models that you can use analyze to assess performance and opportunities, making informed evidence based decisions

Competencies are key, but to be successful in this role you need to bring a few essentials to kickstart the conversation:

• Proven experience with managing, motivating, mentoring, and guiding technical staff to ensure professionalizing within a fast growing company;

• Cloud strategy alignment: has aligned cloud adaptation with business goals previously, and is able to articulate to (non-technical) stakeholders how cloud technologies contribute to organizational success;

• Proven experience in effectively communicating with business leaders, cross-functional teams, external partners and customers;

• Expert in ITIL process management and has proven experience in identifying and defining global uniform process, while being responsible for continuous improvement;

• Understanding of tools like Terraform, ARM templates, or Azure Pipelines for managing infrastructure. Understanding of networking (Azure networking services, incl. virtual networks, subnets, load balancers and DNS configurations);

• Azure cloud expertise: understands how to create, manage, and optimize Azure resources using tools like Azure CLI, Azure Portal, and Azure Resource Management (ARM) templates and has knowledge of Azure security practices, including identity and access management, encryption, and compliance;

• Previously optimized resource usage while managing costs and ensuring high availability with cloud.

Some last notes

AnywhereNow is committed to creating a diverse environment and is proud to be an equal-opportunity employer. We accept difference and we thrive on it for the benefit of our employees, our products, and our community.

Please note that we have a background check policy. The background check differs per country and position. If you would like to know more, the recruiters are happy to answer any questions!

#J-18808-Ljbffr

Anywhere Now is looking for a Head of Cloud Operations who thrives in complexity, leads with clarity, and brings a strategic yet hands-on approach to cloud infrastructure. In this role, you’ll be responsible for defining and executing our global cloud operations strategy, ensuring high availability, security, and performance across our Microsoft Azure environments. You’ll lead and mentor the cloud operations team, foster a culture of continuous improvement, and drive operational excellence through automation and data-driven decision-making. Your ability to think systemically, anticipate future needs, and communicate effectively with both technical and non-technical stakeholders will be key to your success. As the Head of Cloud Operations, you will play a critical role in ensuring the smooth operation and growth of our Saa S business on the Microsoft Azure platform. You’ll be responsible for overseeing the technical aspects of our cloud infrastructure, optimizing performance, and driving operational excellence. If you’re passionate about cloud technologies, strategic planning, and leading high-performing teams, this role is for you! This is a global role and you will report into the COO and will work closely with the Global Support Manager, Manager Professional Services, your own Cloud Ops team and other operational departments (Cloud Infra, Product, Sales and Development). Key Responsibilities Provide (technical) leadership and mentorship to cloud engineering teams: lead by example; Responsible for defining the cloud operations strategy and collaborate with cross-functional teams to define cloud strategy, architecture and best practices; Continuously monitor system performance, identify bottlenecks and optimize resource utilization, all while implementing cost-effective solutions that maintain high availability; Ensuring the design, development and implementation of highly available, multi-region solutions within Microsoft Azure; Work closely with Azure service providers and vendors to negotiate contracts, manage relationships, and ensure service-level agreements(SLAs) are met; Optimize performance and drive operational excellence by identifying areas for process improvement and automation within cloud operations; Responsible for overseeing, managing, and administering Microsoft Azure cloud environment at Anywhere Now and for implementing security measures within Azure in order to comply with industry standards, data privacy regulations, and security protocols. Be overall responsible for the customer experience and sentiment related to the provision of cloud services. Focus on prevention where possible and fast high quality reactive services where not. Co-manage Azure Fin Ops with Cloud Infrastructure and Dev Ops teams. Why we would like to have a dialogue with you We pick competencies over skills and experience. Can you convince us that you possess the following competencies: Leadership: The ability to inspire and motivate others, foster a sense of shared purpose, and lead by example; Coaching and mentoring : The ability to coach and mentor team members to help them learn and grow in their roles, and to create a culture of continuous learning and improvement; Systems thinking: The ability to understand the interdependencies and complexities of a business or project, and to develop integrated solutions that are scalable and adaptable to future changes; Future oriented: The ability to think and plan ahead, anticipate emerging trends, and adapt strategies and actions to align with future possibilities and opportunities; Helicopter vision: The ability to taking a broader perspective, seeing the big picture rather than concentrating on the detail; Customer centricity : the ability to provide high-quality service (to customers), including understanding their needs, solving problems, and responding to feedback; Data Driven Decision Making : The ability to conceptualize data models that you can use analyze to assess performance and opportunities, making informed evidence based decisions Competencies are key, but to be successful in this role you need to bring a few essentials to kickstart the conversation: Proven experience with managing, motivating, mentoring, and guiding technical staff to ensure professionalizing within a fast growing company; Cloud strategy alignment: has aligned cloud adaptation with business goals previously, and is able to articulate to (non-technical) stakeholders how cloud technologies contribute to organizational success; Proven experience in effectively communicating with business leaders, cross-functional teams, external partners and customers; Expert in ITIL process management and has proven experience in identifying and defining global uniform process, while being responsible for continuous improvement; Understanding of tools like Terraform, ARM templates, or Azure Pipelines for managing infrastructure. Understanding of networking (Azure networking services, incl. virtual networks, subnets, load balancers and DNS configurations); Azure cloud expertise: understands how to create, manage, and optimize Azure resources using tools like Azure CLI, Azure Portal, and Azure Resource Management (ARM) templates and has knowledge of Azure security practices, including identity and access management, encryption, and compliance; Previously optimized resource usage while managing costs and ensuring high availability with cloud. Some last notes Anywhere Now is committed to creating a diverse environment and is proud to be an equal-opportunity employer. We accept difference and we thrive on it for the benefit of our employees, our products, and our community. Please note that we have a background check policy. The background check differs per country and position. If you would like to know more, the recruiters are happy to answer any questions! #J-18808-Ljbffr

Anywhere Now is looking for a Head of Cloud Operations who thrives in complexity, leads with clarity, and brings a strategic yet hands-on approach to cloud infrastructure. In this role, you’ll be responsible for defining and executing our global cloud operations strategy, ensuring high availability, security, and performance across our Microsoft Azure environments. You’ll lead and mentor the cloud operations team, foster a culture of continuous improvement, and drive operational excellence through automation and data-driven decision-making. Your ability to think systemically, anticipate future needs, and communicate effectively with both technical and non-technical stakeholders will be key to your success. As the Head of Cloud Operations, you will play a critical role in ensuring the smooth operation and growth of our Saa S business on the Microsoft Azure platform. You’ll be responsible for overseeing the technical aspects of our cloud infrastructure, optimizing performance, and driving operational excellence. If you’re passionate about cloud technologies, strategic planning, and leading high-performing teams, this role is for you! This is a global role and you will report into the COO and will work closely with the Global Support Manager, Manager Professional Services, your own Cloud Ops team and other operational departments (Cloud Infra, Product, Sales and Development). Key Responsibilities Provide (technical) leadership and mentorship to cloud engineering teams: lead by example; Responsible for defining the cloud operations strategy and collaborate with cross-functional teams to define cloud strategy, architecture and best practices; Continuously monitor system performance, identify bottlenecks and optimize resource utilization, all while implementing cost-effective solutions that maintain high availability; Ensuring the design, development and implementation of highly available, multi-region solutions within Microsoft Azure; Work closely with Azure service providers and vendors to negotiate contracts, manage relationships, and ensure service-level agreements(SLAs) are met; Optimize performance and drive operational excellence by identifying areas for process improvement and automation within cloud operations; Responsible for overseeing, managing, and administering Microsoft Azure cloud environment at Anywhere Now and for implementing security measures within Azure in order to comply with industry standards, data privacy regulations, and security protocols. Be overall responsible for the customer experience and sentiment related to the provision of cloud services. Focus on prevention where possible and fast high quality reactive services where not. Co-manage Azure Fin Ops with Cloud Infrastructure and Dev Ops teams. Why we would like to have a dialogue with you We pick competencies over skills and experience. Can you convince us that you possess the following competencies: Leadership: The ability to inspire and motivate others, foster a sense of shared purpose, and lead by example; Coaching and mentoring : The ability to coach and mentor team members to help them learn and grow in their roles, and to create a culture of continuous learning and improvement; Systems thinking: The ability to understand the interdependencies and complexities of a business or project, and to develop integrated solutions that are scalable and adaptable to future changes; Future oriented: The ability to think and plan ahead, anticipate emerging trends, and adapt strategies and actions to align with future possibilities and opportunities; Helicopter vision: The ability to taking a broader perspective, seeing the big picture rather than concentrating on the detail; Customer centricity : the ability to provide high-quality service (to customers), including understanding their needs, solving problems, and responding to feedback; Data Driven Decision Making : The ability to conceptualize data models that you can use analyze to assess performance and opportunities, making informed evidence based decisions Competencies are key, but to be successful in this role you need to bring a few essentials to kickstart the conversation: Proven experience with managing, motivating, mentoring, and guiding technical staff to ensure professionalizing within a fast growing company; Cloud strategy alignment: has aligned cloud adaptation with business goals previously, and is able to articulate to (non-technical) stakeholders how cloud technologies contribute to organizational success; Proven experience in effectively communicating with business leaders, cross-functional teams, external partners and customers; Expert in ITIL process management and has proven experience in identifying and defining global uniform process, while being responsible for continuous improvement; Understanding of tools like Terraform, ARM templates, or Azure Pipelines for managing infrastructure. Understanding of networking (Azure networking services, incl. virtual networks, subnets, load balancers and DNS configurations); Azure cloud expertise: understands how to create, manage, and optimize Azure resources using tools like Azure CLI, Azure Portal, and Azure Resource Management (ARM) templates and has knowledge of Azure security practices, including identity and access management, encryption, and compliance; Previously optimized resource usage while managing costs and ensuring high availability with cloud. Some last notes Anywhere Now is committed to creating a diverse environment and is proud to be an equal-opportunity employer. We accept difference and we thrive on it for the benefit of our employees, our products, and our community. Please note that we have a background check policy. The background check differs per country and position. If you would like to know more, the recruiters are happy to answer any questions! #J-18808-Ljbffr

Anywhere Now is looking for a Head of Cloud Operations who thrives in complexity, leads with clarity, and brings a strategic yet hands-on approach to cloud infrastructure. In this role, you’ll be responsible for defining and executing our global cloud operations strategy, ensuring high availability, security, and performance across our Microsoft Azure environments. You’ll lead and mentor the cloud operations team, foster a culture of continuous improvement, and drive operational excellence through automation and data-driven decision-making. Your ability to think systemically, anticipate future needs, and communicate effectively with both technical and non-technical stakeholders will be key to your success. As the Head of Cloud Operations, you will play a critical role in ensuring the smooth operation and growth of our Saa S business on the Microsoft Azure platform. You’ll be responsible for overseeing the technical aspects of our cloud infrastructure, optimizing performance, and driving operational excellence. If you’re passionate about cloud technologies, strategic planning, and leading high-performing teams, this role is for you! This is a global role and you will report into the COO and will work closely with the Global Support Manager, Manager Professional Services, your own Cloud Ops team and other operational departments (Cloud Infra, Product, Sales and Development). Key Responsibilities Provide (technical) leadership and mentorship to cloud engineering teams: lead by example; Responsible for defining the cloud operations strategy and collaborate with cross-functional teams to define cloud strategy, architecture and best practices; Continuously monitor system performance, identify bottlenecks and optimize resource utilization, all while implementing cost-effective solutions that maintain high availability; Ensuring the design, development and implementation of highly available, multi-region solutions within Microsoft Azure; Work closely with Azure service providers and vendors to negotiate contracts, manage relationships, and ensure service-level agreements(SLAs) are met; Optimize performance and drive operational excellence by identifying areas for process improvement and automation within cloud operations; Responsible for overseeing, managing, and administering Microsoft Azure cloud environment at Anywhere Now and for implementing security measures within Azure in order to comply with industry standards, data privacy regulations, and security protocols. Be overall responsible for the customer experience and sentiment related to the provision of cloud services. Focus on prevention where possible and fast high quality reactive services where not. Co-manage Azure Fin Ops with Cloud Infrastructure and Dev Ops teams. Why we would like to have a dialogue with you We pick competencies over skills and experience. Can you convince us that you possess the following competencies: Leadership: The ability to inspire and motivate others, foster a sense of shared purpose, and lead by example; Coaching and mentoring : The ability to coach and mentor team members to help them learn and grow in their roles, and to create a culture of continuous learning and improvement; Systems thinking: The ability to understand the interdependencies and complexities of a business or project, and to develop integrated solutions that are scalable and adaptable to future changes; Future oriented: The ability to think and plan ahead, anticipate emerging trends, and adapt strategies and actions to align with future possibilities and opportunities; Helicopter vision: The ability to taking a broader perspective, seeing the big picture rather than concentrating on the detail; Customer centricity : the ability to provide high-quality service (to customers), including understanding their needs, solving problems, and responding to feedback; Data Driven Decision Making : The ability to conceptualize data models that you can use analyze to assess performance and opportunities, making informed evidence based decisions Competencies are key, but to be successful in this role you need to bring a few essentials to kickstart the conversation: Proven experience with managing, motivating, mentoring, and guiding technical staff to ensure professionalizing within a fast growing company; Cloud strategy alignment: has aligned cloud adaptation with business goals previously, and is able to articulate to (non-technical) stakeholders how cloud technologies contribute to organizational success; Proven experience in effectively communicating with business leaders, cross-functional teams, external partners and customers; Expert in ITIL process management and has proven experience in identifying and defining global uniform process, while being responsible for continuous improvement; Understanding of tools like Terraform, ARM templates, or Azure Pipelines for managing infrastructure. Understanding of networking (Azure networking services, incl. virtual networks, subnets, load balancers and DNS configurations); Azure cloud expertise: understands how to create, manage, and optimize Azure resources using tools like Azure CLI, Azure Portal, and Azure Resource Management (ARM) templates and has knowledge of Azure security practices, including identity and access management, encryption, and compliance; Previously optimized resource usage while managing costs and ensuring high availability with cloud. Some last notes Anywhere Now is committed to creating a diverse environment and is proud to be an equal-opportunity employer. We accept difference and we thrive on it for the benefit of our employees, our products, and our community. Please note that we have a background check policy. The background check differs per country and position. If you would like to know more, the recruiters are happy to answer any questions! #J-18808-Ljbffr