346 Cloud Development jobs in South Africa

Cloud Solutions Architect - Alliances

Western Cape, Western Cape Canonical

Posted 13 days ago

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Canonical Cape Town, Western Cape, South Africa

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Join to apply for the Cloud Solutions Architect - Alliances role at Canonical

Canonical Cape Town, Western Cape, South Africa

1 month ago Be among the first 25 applicants

Join to apply for the Cloud Solutions Architect - Alliances role at Canonical

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Canonical is a leading provider of open source software and operating systems to the global enterprise and technology markets. Our platform, Ubuntu, is very widely used in breakthrough enterprise initiatives such as public cloud, data science, AI, engineering innovation and IoT. Our customers include the world's leading public cloud and silicon providers, and industry leaders in many sectors. The company is a pioneer of global distributed collaboration, with 1000+ colleagues in 70+ countries and very few roles based in offices. Teams meet two to four times yearly in person, in interesting locations around the world, to align on strategy and execution.

The company is founder led, profitable and growing. We are hiring an Cloud Solutions Architect in our Alliances team to help our biggest partners (companies like Intel, Nvidia, Google, Dell, HP, Accenture, Tata and the like) understand and embrace our open source platform for themselves and their customers.

Our worldwide field engineering team apply expert insights to real-world customer problems, enabling the enterprise adoption of Ubuntu, OpenStack, Kubernetes, AI/MLOps and a wide range of associated technologies. We are experts in the whole open source stack, from kernel to desktop, from cloud to the edge. Our team is also interested in business problems - building things reliably, efficiently and cost-effectively, and we have to learn to speak the language of our customers and their industries.

We help global companies embrace public and private cloud infrastructure, cloud native operations, and open source applications. For this team we are looking for several Alliances Engineers to support OEM (hardware manufacturers), GSI (global system integrators), ISV (independent software vendors), Channel partners and Public Cloud alliance partners. You will support various alliances and partners of Canonical to adopt our products and technologies, help business leaders to define joint go-to-market programs with partners from the technical standpoint.

We often say that our field engineers have 'the hardest job at Canonical' because customers can ask about any aspect of our solutions and products and expect a thoughtful, well-informed answer. We always want to do the best thing for our partners and customers, regardless of our company interests, and field engineers are the people we trust to ensure that is true.

Location : This is a home-based role, we are hiring worldwide.

What your day will look like

  • Understand Ubuntu, Linux, networking and services in real-world environments
  • Architect cloud infrastructure solutions like Kubernetes, Kubeflow, OpenStack, Ceph, and Spark either On-Premises or in Public Cloud (AWS, Azure, Google Cloud)
  • Architect and integrate popular open source software such as PostgreSQL, MongoDB, Kafka, Cassandra and NGINX
  • Help partners to offer and architect joint solutions utilizing Canonical's technologies on top of the public clouds and in the data center
  • Design and publish joint Reference Architectures and perform technical validations with various partners
  • Prepare and run onboarding sessions/workshops with various partners' teams to promote Canonical products and solutions

If you have a passion for the latest open source technologies, cloud-native development, data center technologies such as Kubernetes and computer networking, you will love the Alliances Architect role at Canonical.

What we are looking for in you

  • Extensive experience with Linux (Ubuntu preferred), Kubernetes, Ceph, software automation
  • Experience designing and implementing solutions on top of public or private clouds
  • Python and bash understanding, troubleshooting skills
  • Fluent written and spoken English
  • Excellent communication and presentation skills
  • High motivation, ability to multi-task and follow-up reliably on commitments
  • Interest in customer-facing engagement, including pitching, demonstrating and understanding customer environment and needs
  • Interest in new technologies like LXD, Juju and Snaps
  • Ability to travel globally up to 30% of the time
  • Degree in Computer Science, Mathematics, Physics or related technical field experience

What we offer you

We consider geographical location, experience, and performance in shaping compensation worldwide. We revisit compensation annually (and more often for graduates and associates) to ensure we recognise outstanding performance. In addition to base pay, we offer a performance-driven annual bonus. We provide all team members with additional benefits, which reflect our values and ideals. We balance our programs to meet local needs and ensure fairness globally.

  • Distributed work environment with twice-yearly team sprints in person - we've been working remotely since 2004!
  • Personal learning and development budget of USD 2,000 per year
  • Annual compensation review
  • Recognition rewards
  • Annual holiday leave
  • Maternity and paternity leave
  • Employee Assistance Programme
  • Opportunity to travel to new locations to meet colleagues from your team and others
  • Priority Pass for travel and travel upgrades for long haul company events

About Canonical

Canonical is a pioneering tech firm that is at the forefront of the global move to open source. As the company that publishes Ubuntu, one of the most important open source projects and the platform for AI, IoT and the cloud, we are changing the world on a daily basis. We recruit on a global basis and set a very high standard for people joining the company. We expect excellence - in order to succeed, we need to be the best at what we do.

Canonical has been a remote-first company since its inception in 2004. Work at Canonical is a step into the future, and will challenge you to think differently, work smarter, learn new skills, and raise your game. Canonical provides a unique window into the world of 21st-century digital business.

Canonical is an equal opportunity employer

We are proud to foster a workplace free from discrimination. Diversity of experience, perspectives, and background create a better work environment and better products. Whatever your identity, we will give your application fair consideration.

Seniority level
  • Seniority level Mid-Senior level
Employment type
  • Employment type Full-time
Job function
  • Job function Engineering and Information Technology
  • Industries Software Development

Referrals increase your chances of interviewing at Canonical by 2x

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Cloud solutions architect - alliances

Cape Town, Western Cape Canonical

Posted today

Job Viewed

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Job Description

permanent
Canonical Cape Town, Western Cape, South Africa Join or sign in to find your next job Join to apply for the Cloud Solutions Architect - Alliances role at Canonical Canonical Cape Town, Western Cape, South Africa 1 month ago Be among the first 25 applicants Join to apply for the Cloud Solutions Architect - Alliances role at Canonical Get AI-powered advice on this job and more exclusive features. Canonical is a leading provider of open source software and operating systems to the global enterprise and technology markets. Our platform, Ubuntu, is very widely used in breakthrough enterprise initiatives such as public cloud, data science, AI, engineering innovation and Io T. Our customers include the world's leading public cloud and silicon providers, and industry leaders in many sectors. The company is a pioneer of global distributed collaboration, with 1000+ colleagues in 70+ countries and very few roles based in offices. Teams meet two to four times yearly in person, in interesting locations around the world, to align on strategy and execution.The company is founder led, profitable and growing. We are hiring an Cloud Solutions Architect in our Alliances team to help our biggest partners (companies like Intel, Nvidia, Google, Dell, HP, Accenture, Tata and the like) understand and embrace our open source platform for themselves and their customers.Our worldwide field engineering team apply expert insights to real-world customer problems, enabling the enterprise adoption of Ubuntu, Open Stack, Kubernetes, AI/MLOps and a wide range of associated technologies. We are experts in the whole open source stack, from kernel to desktop, from cloud to the edge. Our team is also interested in business problems - building things reliably, efficiently and cost-effectively, and we have to learn to speak the language of our customers and their industries.We help global companies embrace public and private cloud infrastructure, cloud native operations, and open source applications. For this team we are looking for several Alliances Engineers to support OEM (hardware manufacturers), GSI (global system integrators), ISV (independent software vendors), Channel partners and Public Cloud alliance partners. You will support various alliances and partners of Canonical to adopt our products and technologies, help business leaders to define joint go-to-market programs with partners from the technical standpoint.We often say that our field engineers have 'the hardest job at Canonical' because customers can ask about any aspect of our solutions and products and expect a thoughtful, well-informed answer. We always want to do the best thing for our partners and customers, regardless of our company interests, and field engineers are the people we trust to ensure that is true.Location : This is a home-based role, we are hiring worldwide.What your day will look likeUnderstand Ubuntu, Linux, networking and services in real-world environments Architect cloud infrastructure solutions like Kubernetes, Kubeflow, Open Stack, Ceph, and Spark either On-Premises or in Public Cloud (AWS, Azure, Google Cloud) Architect and integrate popular open source software such as Postgre SQL, Mongo DB, Kafka, Cassandra and NGINX Help partners to offer and architect joint solutions utilizing Canonical's technologies on top of the public clouds and in the data center Design and publish joint Reference Architectures and perform technical validations with various partners Prepare and run onboarding sessions/workshops with various partners' teams to promote Canonical products and solutions If you have a passion for the latest open source technologies, cloud-native development, data center technologies such as Kubernetes and computer networking, you will love the Alliances Architect role at Canonical.What we are looking for in youExtensive experience with Linux (Ubuntu preferred), Kubernetes, Ceph, software automation Experience designing and implementing solutions on top of public or private clouds Python and bash understanding, troubleshooting skills Fluent written and spoken English Excellent communication and presentation skills High motivation, ability to multi-task and follow-up reliably on commitments Interest in customer-facing engagement, including pitching, demonstrating and understanding customer environment and needs Interest in new technologies like LXD, Juju and Snaps Ability to travel globally up to 30% of the time Degree in Computer Science, Mathematics, Physics or related technical field experience What we offer youWe consider geographical location, experience, and performance in shaping compensation worldwide. We revisit compensation annually (and more often for graduates and associates) to ensure we recognise outstanding performance. In addition to base pay, we offer a performance-driven annual bonus. We provide all team members with additional benefits, which reflect our values and ideals. We balance our programs to meet local needs and ensure fairness globally.Distributed work environment with twice-yearly team sprints in person - we've been working remotely since 2004! Personal learning and development budget of USD 2,000 per year Annual compensation review Recognition rewards Annual holiday leave Maternity and paternity leave Employee Assistance Programme Opportunity to travel to new locations to meet colleagues from your team and others Priority Pass for travel and travel upgrades for long haul company events About CanonicalCanonical is a pioneering tech firm that is at the forefront of the global move to open source. As the company that publishes Ubuntu, one of the most important open source projects and the platform for AI, Io T and the cloud, we are changing the world on a daily basis. We recruit on a global basis and set a very high standard for people joining the company. We expect excellence - in order to succeed, we need to be the best at what we do.Canonical has been a remote-first company since its inception in 2004. Work at Canonical is a step into the future, and will challenge you to think differently, work smarter, learn new skills, and raise your game. Canonical provides a unique window into the world of 21st-century digital business.Canonical is an equal opportunity employerWe are proud to foster a workplace free from discrimination. Diversity of experience, perspectives, and background create a better work environment and better products. Whatever your identity, we will give your application fair consideration.Seniority level Seniority level Mid-Senior level Employment type Employment type Full-time Job function Job function Engineering and Information Technology Industries Software Development Referrals increase your chances of interviewing at Canonical by 2x Get notified about new Solutions Architect jobs in Cape Town, Western Cape, South Africa . Cape Town, Western Cape, South Africa 3 weeks ago Cape Town, Western Cape, South Africa 8 months ago Cape Town, Western Cape, South Africa 2 months ago Software Engineer - Solutions Engineering Cape Town, Western Cape, South Africa 2 months ago Cape Town, Western Cape, South Africa 1 month ago Cape Town, Western Cape, South Africa 2 months ago Cape Town, Western Cape, South Africa 1 month ago Cape Town, Western Cape, South Africa 1 week ago Cape Town, Western Cape, South Africa 1 month ago Cape Town, Western Cape, South Africa 3 weeks ago Cape Town, Western Cape, South Africa 1 month ago Senior IT Infrastructure specialist (L3) Cape Town, Western Cape, South Africa 1 week ago Cape Town, Western Cape, South Africa 2 weeks ago Senior Software Engineer - packaging - optimize Ubuntu Server Cape Town, Western Cape, South Africa 20 hours ago Cape Town, Western Cape, South Africa 3 weeks ago Cape Town, Western Cape, South Africa 3 weeks ago Senior Site Reliability / Gitops Engineer Cape Town, Western Cape, South Africa 1 month ago Senior Software Engineer - Python/Mongo DB Cape Town, Western Cape, South Africa 1 month ago Senior Software Engineer - packaging - optimize Ubuntu Server Cape Town, Western Cape, South Africa 1 month ago Senior Software Engineer - packaging - optimize Ubuntu Server Cape Town, Western Cape, South Africa 2 months ago Cape Town, Western Cape, South Africa 2 weeks ago We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI. #J-18808-Ljbffr
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Infrastructure and Cloud Solutions Architect

Johannesburg, Gauteng SEIGO STAFFING

Posted 19 days ago

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Job Description

Applicants must have the following requirements:
Must have a Master’s Degree or a Bachelor’s Degree in Computer Science, Information Systems, or Network Engineering. br>Must have a least 8+ years of experience in infrastructure or cloud architecture in complex, high-availability environments.
Must have experience in Agile and Waterfall delivery.
Must have strong experience across compute, storage, virtualisation, cloud network architecture, and disaster recovery.
Must have experience with compliance frameworks such as PCI-DSS, ISO 27001, and GDPR.
Must have experience in designing scalable and resilient infrastructure for high-traffic platforms.
Must have experience with container orchestration (e.g., Kubernetes), platform engineering, service mesh, and secure enclave deployments.
Must be proficient with hybrid and multi-cloud environments, including AWS, Azure, and private cloud.
Must have strong knowledge of infrastructure automation (IaC), CI/CD pipelines, and infrastructure observability.
Must have knowledge of layered security, identity federation, and Zero Trust Architecture.
If you don't hear back from us within two weeks, please consider your application unsuccessful.
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Cloud Solutions Architect - Contract R700 - 780 per hour

Pro Development Group

Posted 19 days ago

Job Viewed

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Job Description

Cloud Solutions Architect

Our Client, a Global Tech firm, is seeking a Cloud Solutions Architect to join their team in Sandton on a contract basis. They offer stability, growth, attractive rates, and a great working environment.

The primary responsibility of the Cloud Solutions Architect is to consult with the client and work with internal teams to create strategies, transformational designs, and the architectural vision for complex solutions that address the clients’ needs. They provide multi-technology consulting services on all aspects of application software, infrastructure, and related technology components.

Key Roles and Responsibilities:

  • Develop and regularly maintain a future-state Domain and/or ICT vision in line with the organisation's Business and IT Strategies.
  • Govern the development and ongoing review and update of the organisation's Domain Principles.
  • Govern the Architecture Review Board to ensure Solution Architecture alignment with ICT Principles, ICT Standards, and Future State Vision.
  • Participate in the Architecture Review Board to ensure Solution Architecture alignment with Domain Principles, Standards, and Future State Vision.
  • Governance of Innovation Ideation and the promotion of innovation ideas to Proof of Concept and Pilot Projects.
  • Work with operational teams to determine opportunities for improvement and define business requirements.
  • Ensure continuous alignment between architectural delivery and the operational implementation and integrity of IT systems.
  • Provide leadership and vision for the optimisation and rationalisation of ICT infrastructure aimed at increasing capability and/or IT cost savings and/or IT Service Levels.
  • Provide an Enterprise Architecture Centre of Excellence capability to the organisation.
  • Provide mentorship and coaching to all Architecture teams within the organisation.
  • Develop and regularly review and recommend updates to the organisation's Domain standards and IT Strategy.
  • Facilitate the organisation's knowledge and understanding of current and emerging technology for maximum business benefit.
  • Calculate the organisation's Domain Technical Debt and ensure regular communication to the Head of Architecture.
  • Proactively recommend changes to Domain implementations to introduce new functionality or improve levels of Service.
  • Calculate Business Cases and Impact Assessments for emerging technology deployments.
  • Facilitate regular Innovation Days and Innovation Workshops for understanding of emerging technology capability.
  • Assist in the development of Cloud Solution Architectures requiring Domain technologies.
  • Identify the risk of proposed change impact and develop mitigating actions.
  • Monitor emerging cloud trends and evaluate their potential impact on the organisation.
  • Lead the achievement of Cloud Architecture Solutions across multiple disciplines and domains.
  • Support the achievement of the business strategy, objectives, and values.
  • Seek opportunities to improve business processes, models, and systems through agile thinking.

Knowledge, Skills and Attributes:

  • Solid knowledge of multi-vendor service integrations and cross-functional software, OS’s, and infrastructure designs.
  • Excellent communication skills both verbal and written.
  • Knowledgeable on how specific infrastructures and application software are deployed in line with relevant methodologies and frameworks.
  • Ability to develop and leverage knowledge of reference architectures.
  • Ability to maintain knowledge of trends and development in technology domains.

Academic Qualifications and Certifications:

  • Qualification in Information Technology or Information Systems.
  • Certification and working knowledge of Enterprise Architecture methodologies (e.g. TOGAF, Zachman, SOA, ITIL, COBIT, etc.).
  • SAFe Scaled Agile certification advantageous.

Skills Summary: Functional Requirements, Software Development, Solution Architecture.

Desired Experience & Qualification:

Cloud Solutions Architect, Safe Agile, AWS, Azure, TOGAF, Zachman, ITIL, COBIT.

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Cloud solutions architect - contract r700 - 780 per hour

Pro Development Group

Posted today

Job Viewed

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Job Description

permanent
Cloud Solutions Architect Our Client, a Global Tech firm, is seeking a Cloud Solutions Architect to join their team in Sandton on a contract basis. They offer stability, growth, attractive rates, and a great working environment. The primary responsibility of the Cloud Solutions Architect is to consult with the client and work with internal teams to create strategies, transformational designs, and the architectural vision for complex solutions that address the clients’ needs. They provide multi-technology consulting services on all aspects of application software, infrastructure, and related technology components. Key Roles and Responsibilities: Develop and regularly maintain a future-state Domain and/or ICT vision in line with the organisation's Business and IT Strategies. Govern the development and ongoing review and update of the organisation's Domain Principles. Govern the Architecture Review Board to ensure Solution Architecture alignment with ICT Principles, ICT Standards, and Future State Vision. Participate in the Architecture Review Board to ensure Solution Architecture alignment with Domain Principles, Standards, and Future State Vision. Governance of Innovation Ideation and the promotion of innovation ideas to Proof of Concept and Pilot Projects. Work with operational teams to determine opportunities for improvement and define business requirements. Ensure continuous alignment between architectural delivery and the operational implementation and integrity of IT systems. Provide leadership and vision for the optimisation and rationalisation of ICT infrastructure aimed at increasing capability and/or IT cost savings and/or IT Service Levels. Provide an Enterprise Architecture Centre of Excellence capability to the organisation. Provide mentorship and coaching to all Architecture teams within the organisation. Develop and regularly review and recommend updates to the organisation's Domain standards and IT Strategy. Facilitate the organisation's knowledge and understanding of current and emerging technology for maximum business benefit. Calculate the organisation's Domain Technical Debt and ensure regular communication to the Head of Architecture. Proactively recommend changes to Domain implementations to introduce new functionality or improve levels of Service. Calculate Business Cases and Impact Assessments for emerging technology deployments. Facilitate regular Innovation Days and Innovation Workshops for understanding of emerging technology capability. Assist in the development of Cloud Solution Architectures requiring Domain technologies. Identify the risk of proposed change impact and develop mitigating actions. Monitor emerging cloud trends and evaluate their potential impact on the organisation. Lead the achievement of Cloud Architecture Solutions across multiple disciplines and domains. Support the achievement of the business strategy, objectives, and values. Seek opportunities to improve business processes, models, and systems through agile thinking. Knowledge, Skills and Attributes: Solid knowledge of multi-vendor service integrations and cross-functional software, OS’s, and infrastructure designs. Excellent communication skills both verbal and written. Knowledgeable on how specific infrastructures and application software are deployed in line with relevant methodologies and frameworks. Ability to develop and leverage knowledge of reference architectures. Ability to maintain knowledge of trends and development in technology domains. Academic Qualifications and Certifications: Qualification in Information Technology or Information Systems. Certification and working knowledge of Enterprise Architecture methodologies (e.g. TOGAF, Zachman, SOA, ITIL, COBIT, etc.). SAFe Scaled Agile certification advantageous. Skills Summary: Functional Requirements, Software Development, Solution Architecture. Desired Experience & Qualification: Cloud Solutions Architect, Safe Agile, AWS, Azure, TOGAF, Zachman, ITIL, COBIT. #J-18808-Ljbffr
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Cloud solutions architect - contract r700 - 780 per hour

Pro Development Group

Posted today

Job Viewed

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Job Description

permanent
Cloud Solutions Architect Our Client, a Global Tech firm, is seeking a Cloud Solutions Architect to join their team in Sandton on a contract basis. They offer stability, growth, attractive rates, and a great working environment. The primary responsibility of the Cloud Solutions Architect is to consult with the client and work with internal teams to create strategies, transformational designs, and the architectural vision for complex solutions that address the clients’ needs. They provide multi-technology consulting services on all aspects of application software, infrastructure, and related technology components. Key Roles and Responsibilities: Develop and regularly maintain a future-state Domain and/or ICT vision in line with the organisation's Business and IT Strategies. Govern the development and ongoing review and update of the organisation's Domain Principles. Govern the Architecture Review Board to ensure Solution Architecture alignment with ICT Principles, ICT Standards, and Future State Vision. Participate in the Architecture Review Board to ensure Solution Architecture alignment with Domain Principles, Standards, and Future State Vision. Governance of Innovation Ideation and the promotion of innovation ideas to Proof of Concept and Pilot Projects. Work with operational teams to determine opportunities for improvement and define business requirements. Ensure continuous alignment between architectural delivery and the operational implementation and integrity of IT systems. Provide leadership and vision for the optimisation and rationalisation of ICT infrastructure aimed at increasing capability and/or IT cost savings and/or IT Service Levels. Provide an Enterprise Architecture Centre of Excellence capability to the organisation. Provide mentorship and coaching to all Architecture teams within the organisation. Develop and regularly review and recommend updates to the organisation's Domain standards and IT Strategy. Facilitate the organisation's knowledge and understanding of current and emerging technology for maximum business benefit. Calculate the organisation's Domain Technical Debt and ensure regular communication to the Head of Architecture. Proactively recommend changes to Domain implementations to introduce new functionality or improve levels of Service. Calculate Business Cases and Impact Assessments for emerging technology deployments. Facilitate regular Innovation Days and Innovation Workshops for understanding of emerging technology capability. Assist in the development of Cloud Solution Architectures requiring Domain technologies. Identify the risk of proposed change impact and develop mitigating actions. Monitor emerging cloud trends and evaluate their potential impact on the organisation. Lead the achievement of Cloud Architecture Solutions across multiple disciplines and domains. Support the achievement of the business strategy, objectives, and values. Seek opportunities to improve business processes, models, and systems through agile thinking. Knowledge, Skills and Attributes: Solid knowledge of multi-vendor service integrations and cross-functional software, OS’s, and infrastructure designs. Excellent communication skills both verbal and written. Knowledgeable on how specific infrastructures and application software are deployed in line with relevant methodologies and frameworks. Ability to develop and leverage knowledge of reference architectures. Ability to maintain knowledge of trends and development in technology domains. Academic Qualifications and Certifications: Qualification in Information Technology or Information Systems. Certification and working knowledge of Enterprise Architecture methodologies (e.g. TOGAF, Zachman, SOA, ITIL, COBIT, etc.). SAFe Scaled Agile certification advantageous. Skills Summary: Functional Requirements, Software Development, Solution Architecture. Desired Experience & Qualification: Cloud Solutions Architect, Safe Agile, AWS, Azure, TOGAF, Zachman, ITIL, COBIT. #J-18808-Ljbffr
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(Cloud Solutions, AWS) Billing Support Consultant (South Africa, remotely)

Gauteng, Gauteng SupportYourApp

Posted 13 days ago

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workfromhome
(Cloud Solutions, AWS) Billing Support Consultant (South Africa, remotely)

Join us as a Billing Support Consultant and thrive in a multicultural, multilingual environment while working remotely from South Africa. This role offers the opportunity to master new skills and achieve challenging goals within a People First management approach.

What you will do:
  1. Respond to customer inquiries and support billing and order-to-cash processes
  2. Design email templates as needed
  3. Conduct research and analysis on products
  4. Develop training programs and assessments for consultants
  5. Prepare and deliver regular reports
  6. Follow team training and policies
What you need to succeed:
  • Excellent English skills (C1 level or higher in spoken and written)
  • Experience with AWS or other cloud platforms
  • Strong networking knowledge
  • Proficiency in Accounts Receivable, billing, and order-to-cash processes
  • Customer support experience with SaaS products
  • Proficiency in Salesforce
  • Sales-savvy with administrative experience and strong communication skills
  • Service-driven attitude ensuring high-quality customer service
  • Personal laptop (minimum 8GB RAM) and stable internet (at least 50 Mbps download, 40 Mbps upload)
Preferred qualifications:
  • Salesforce certifications or accounting knowledge
Benefits and perks:
  • Flexible schedule and fully remote work
  • International, inclusive environment
  • Payment in USD
  • Bonuses for referrals
  • Paid training and probation period
  • Work-life balance and growth opportunities
About us:

SupportYourApp is a Support-as-a-Service company providing technical, customer, and CX support worldwide. Since 2010, we've grown to 8 hubs globally, serving clients in over 30 countries and speaking 60+ languages. We value diversity and inclusion and welcome applicants from all backgrounds. Send your CV in English highlighting your skills!

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Contact Center Architect - Cloud based Solutions

Cape Town, Western Cape ABC Worldwide

Posted 1 day ago

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Job Description

Job Description:


We are seeking a forward-thinking Contact Center Architect to lead the design and implementation of cutting-edge cloud-based contact center solutions . This role plays a critical part in shaping the future of customer experience by leveraging modern architectures, AI technologies, and multi-channel capabilities.

Responsibilities

Lead the design and implementation of micro-services-based architectures for cloud contact center solutions.
• Develop and implement innovative digital contact center solutions that incorporate AI technologies (e.g., chatbots, voice bots, sentiment analysis) and support multi-channel interactions (voice, chat, video, social media).
• Collaborate with cross-functional teams (engineering, product, operations) to ensure seamless integration of CCaS solutions with other enterprise systems.
• Stay abreast of the latest advancements in contact center technologies and cloud platforms and translate those innovations into actionable strategies.
• Provide thought leadership and guidance on contact center transformation initiatives, including process optimization, workforce management, and customer journey mapping.
• Contribute to the development of best practices and standards for CCaS architecture and implementation.
• Proven expertise in designing and implementing contact center architectures, including micro-services-based approaches.
• Strong understanding of AI/ML technologies and their application within the contact center domain.
• Experience in designing and implementing multi-channel contact center solutions across voice, chat, video, and social media.
• Experience in one or more relevant industry domains (e.g., insurance, utilities, healthcare) is a plus.

Qualifications

Qualifications:
• Bachelor's/Master's degree in Computer Science, Information Technology, or a related field.
• Certifications in relevant CCaS technologies (e.g., AWS Certified Solutions Architect - Contact Center).
• Contributions to open-source projects or publications related to contact center technologies.

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Business Development Lead – Cloud – EMEA (Remote)

Iqtalent

Posted 10 days ago

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Job Description

workfromhome

We are looking for a Business Development Lead – Cloud Service Providers (CSP)

to join the Drata team in EMEA. This role will play a critical part in the success of the Business Development team as a primary driver of partnerships with CSP’s. The ideal BD Lead – CSP’s will identify and develop GTM programs designed to accelerate growth and sales via Drata’s CSP partnerships.

What you’ll do:

  1. Lead the day-to-day relationship and sales development activities with Cloud Service Provider partnerships
  2. Drive field engagement between Drata and CSP field sales and channel teams to achieve sales targets, close new logo accounts, and expand existing customers
  3. Evolve CSP partnerships by introducing creative ideas, driving enablement, sales strategies, and partner incentives to fuel growth
  4. Provide regular reporting both internally at Drata and externally to CSP partners
  5. Drive CSP marketplace transactions
  6. Thrive on change while remaining highly organized, optimistic, and coachable

What you’ll bring:

  1. 3+ years of experience in business development, sales, or account management with a Cloud Service Provider or in a CSP partnership capacity
  2. An ability to thrive in a fast-paced, entrepreneurial business environment with a proven track record of success in past roles and experiences
  3. Individual contributor who must be willing to roll up your sleeves and get things done
  4. Proven track record of success at or with Cloud Service Providers in a sales or partnership type role
  5. Results-oriented and self-motivated, able to think strategically and execute tactically
  6. Can effectively communicate value propositions and drive initiatives across diverse audiences
  7. Resourceful, finding ways to get things done regardless of the obstacles
  8. Organized and detail-oriented with an ability to handle a variety of different projects
  9. Must be located in the UK

Benefits:

  1. Learning & Development: $500 USD annually towards professional development opportunities + $50 USD annually towards personal development opportunities
  2. 16 Weeks Paid Parental Leave: An inclusive policy to ensure you have time with your newborn, newly adopted, or foster child
  3. Work Remotely: Flexible hours and work from home plus up to 1,000 USD annually to cover necessary business related items for your home office

This role will receive a competitive base salary, benefits, and equity.

Drata is on a mission to help build trust across the internet.

Drata is a security and compliance automation platform that continuously monitors and collects evidence of a company’s security controls, while streamlining compliance workflows end-to-end to ensure audit readiness.

We all recognize the importance of earning and keeping the trust of our customers when it comes to protecting their data. We’ve felt firsthand how burdensome achieving and maintaining a strong security and compliance posture can be at a fast-growing company. It’s a manual, redundant, error-prone, and unscalable process – and it only grows more complex and expensive over time.

Our team of SaaS, security, compliance, and audit experts have built a better way – with automation.

Employment at Drata is based solely upon individual merit and qualifications directly related to professional competence. We strictly prohibit unlawful discrimination or harassment on the basis of race, color, religion, veteran status, national origin, ancestry, pregnancy status, sex, gender identity or expression, age, marital status, mental or physical disability, medical condition, sexual orientation, or any other characteristics protected by law. We also make reasonable accommodations to meet our obligations under laws protecting the rights of the disabled.

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Business Development Lead - Cloud - EMEA (Remote)

Iqtalent

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Job Description

We are looking for a Business Development Lead – Cloud Service Providers (CSP)

to join the Drata team in EMEA. This role will play a critical part in the success of the Business Development team as a primary driver of partnerships with CSP’s. The ideal BD Lead – CSP’s will identify and develop GTM programs designed to accelerate growth and sales via Drata’s CSP partnerships.

What you’ll do:

  1. Lead the day-to-day relationship and sales development activities with Cloud Service Provider partnerships
  2. Drive field engagement between Drata and CSP field sales and channel teams to achieve sales targets, close new logo accounts, and expand existing customers
  3. Evolve CSP partnerships by introducing creative ideas, driving enablement, sales strategies, and partner incentives to fuel growth
  4. Provide regular reporting both internally at Drata and externally to CSP partners
  5. Drive CSP marketplace transactions
  6. Thrive on change while remaining highly organized, optimistic, and coachable

What you’ll bring:

  1. 3+ years of experience in business development, sales, or account management with a Cloud Service Provider or in a CSP partnership capacity
  2. An ability to thrive in a fast-paced, entrepreneurial business environment with a proven track record of success in past roles and experiences
  3. Individual contributor who must be willing to roll up your sleeves and get things done
  4. Proven track record of success at or with Cloud Service Providers in a sales or partnership type role
  5. Results-oriented and self-motivated, able to think strategically and execute tactically
  6. Can effectively communicate value propositions and drive initiatives across diverse audiences
  7. Resourceful, finding ways to get things done regardless of the obstacles
  8. Organized and detail-oriented with an ability to handle a variety of different projects
  9. Must be located in the UK

Benefits:

  1. Learning & Development: $500 USD annually towards professional development opportunities + $50 USD annually towards personal development opportunities
  2. 16 Weeks Paid Parental Leave: An inclusive policy to ensure you have time with your newborn, newly adopted, or foster child
  3. Work Remotely: Flexible hours and work from home plus up to 1,000 USD annually to cover necessary business related items for your home office

This role will receive a competitive base salary, benefits, and equity.

Drata is on a mission to help build trust across the internet.

Drata is a security and compliance automation platform that continuously monitors and collects evidence of a company’s security controls, while streamlining compliance workflows end-to-end to ensure audit readiness.

We all recognize the importance of earning and keeping the trust of our customers when it comes to protecting their data. We’ve felt firsthand how burdensome achieving and maintaining a strong security and compliance posture can be at a fast-growing company. It’s a manual, redundant, error-prone, and unscalable process – and it only grows more complex and expensive over time.

Our team of SaaS, security, compliance, and audit experts have built a better way – with automation.

Employment at Drata is based solely upon individual merit and qualifications directly related to professional competence. We strictly prohibit unlawful discrimination or harassment on the basis of race, color, religion, veteran status, national origin, ancestry, pregnancy status, sex, gender identity or expression, age, marital status, mental or physical disability, medical condition, sexual orientation, or any other characteristics protected by law. We also make reasonable accommodations to meet our obligations under laws protecting the rights of the disabled.

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This advertiser has chosen not to accept applicants from your region.
 

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