15 Clinics jobs in South Africa

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Clinics Administrator - Talent Pool

Business Unit: Discovery Health

Function: Administration and Office Support

Discovery – Health

Administrator – Clinics

About Discovery

Discovery’s core purpose is to make people healthier and to enhance and protect their lives. We seek out and invest in exceptional individuals who understand and support our core purpose, and whose own values align with those of Discovery. Our fast-paced and dynamic environment enables smart, self-driven people to be their best. As global thought leaders, Discovery is passionate about innovating in order to not only achieve financial success, but to ignite positive and meaningful change within our society.

About Discovery Healthcare Services DHCS consists of seven subsidiary businesses that are supported by dedicated Shared Services and Finance. The businesses under DHCS are:

• Health Coaches
• Southern Rx Pharmacy
• Discovery Medical Suppliers
• Home Care
• Corporate Clinics

Through its teams, DHCS aims to:

• Provide quality care by bridging the gaps in the current market with high quality services
• Enhance the member journey through convenience, reduced co-payments and lessening the administrative burden
• Realise scheme savings by identifying the opportunities to expand through supply chain and capture value through better procurement and eliminating waste
• Brand differentiation by providing members with innovative services that leverage the latest health technology

Key Purpose

The Clinic Administrator will be responsible for managing all administration and support the Nurse at onsite clinic(s) for our clients in line with the clinics agreed operating hours. The Services Provided at the onsite clinics will encompass Primary Health Care Services or Occupational Health Care Services or a combination or both.

Areas of responsibility may include but not limited to:

• Scheduling and confirming appointments to optimize the clinic workflow and minimize patient wait times
• Update, organize and secure store medical files to ensure quick and accurate access for health care professionals
• Oversee waiting areas
• Act as a liaison between patients, medical staff, and external stakeholders to ensure effective communication and service delivery;
• Monitor supplies (stock, consumables), ensuring timely procurement, and maintain accurate inventory levels
• Ensure the clinic operates in compliance with the relevant healthcare regulations, policies and standards
• Assist medical personnel with administrative tasks
• Address patient queries, resolve complaints and provide information about clinic services, policies and procedures
• Compile and submit key reporting to management
• Order stationary
• Facilitate calibration, maintenance and repairs of clinical equipment
• Manage and facilitate collection and disposal of medical waste
• Assist with administration required for incapacity support, case management and return to work coordination

Personal Attributes and Skills

• Strong Relationship skills.
• Strong focus on Service Excellence.
• Takes Initiative.
• Process and Task driven.
• Uses discretion when dealing with confidential correspondence/information Manages time effectively.
• Works in a systematic, methodical and orderly way, within strict SLAs.
• Works productively in a pressurized environment

Education and Experience

• At least 1 years’ working experience in Administration.
• Must have a Senior Certificate / Matric.
• Highly proficient in Microsoft Office

EMPLOYMENT EQUITY

The Company’s approved Employment Equity Plan and Targets will be considered as part of the recruitment process. As an Equal Opportunities employer, we actively encourage and welcome people with various disabilities to apply.

#J-18808-Ljbffr

Discovery – Health Administrator – ClinicsAbout Discovery Discovery’s core purpose is to make people healthier and to enhance and protect their lives. We seek out and invest in exceptional individuals who understand and support our core purpose, and whose own values align with those of Discovery. Our fast-paced and dynamic environment enables smart, self-driven people to be their best. As global thought leaders, Discovery is passionate about innovating in order to not only achieve financial success, but to ignite positive and meaningful change within our society. About Discovery Healthcare Services DHCS consists of seven subsidiary businesses that are supported by dedicated Shared Services and Finance. The businesses under DHCS are:Executive Wellness Corporate Wellness Health Coaches Southern Rx Pharmacy Discovery Medical Suppliers Home Care Corporate Clinics Through its teams, DHCS aims to: Provide quality care by bridging the gaps in the current market with high quality services Enhance the member journey through convenience, reduced co-payments and lessening the administrative burden Realise scheme savings by identifying the opportunities to expand through supply chain and capture value through better procurement and eliminating waste Brand differentiation by providing members with innovative services that leverage the latest health technology Key Purpose The Clinic Administrator will be responsible for managing all administration and support the Nurse at onsite clinic(s) for our clients in line with the clinics agreed operating hours. The Services Provided at the onsite clinics will encompass Primary Health Care Services or Occupational Health Care Services or a combination or both. Areas of responsibility may include but not limited to: Scheduling and confirming appointments to optimize the clinic workflow and minimize patient wait times Update, organize and secure store medical files to ensure quick and accurate access for health care professionals Oversee waiting areas Act as a liaison between patients, medical staff, and external stakeholders to ensure effective communication and service delivery; Monitor supplies (stock, consumables), ensuring timely procurement, and maintain accurate inventory levels Ensure the clinic operates in compliance with the relevant healthcare regulations, policies and standards Assist medical personnel with administrative tasks Address patient queries, resolve complaints and provide information about clinic services, policies and procedures Compile and submit key reporting to management Order stationary Facilitate calibration, maintenance and repairs of clinical equipment Manage and facilitate collection and disposal of medical waste Assist with administration required for incapacity support, case management and return to work coordination Personal Attributes and Skills Strong Relationship skills. Strong Collaboration skills. Strong focus on Service Excellence. Takes Initiative. Process and Task driven. Attention to detail. Uses discretion when dealing with confidential correspondence/information Manages time effectively. Works in a systematic, methodical and orderly way, within strict SLAs. Works productively in a pressurized environment Education and Experience At least 1 years’ working experience in Administration. Must have a Senior Certificate / Matric. Highly proficient in Microsoft Office EMPLOYMENT EQUITY The Company’s approved Employment Equity Plan and Targets will be considered as part of the recruitment process. As an Equal Opportunities employer, we actively encourage and welcome people with various disabilities to apply. #J-18808-Ljbffr

Select how often (in days) to receive an alert: Clinics Administrator - Talent Pool Business Unit: Discovery Health Function: Administration and Office Support Discovery – Health Administrator – Clinics About Discovery Discovery’s core purpose is to make people healthier and to enhance and protect their lives. We seek out and invest in exceptional individuals who understand and support our core purpose, and whose own values align with those of Discovery. Our fast-paced and dynamic environment enables smart, self-driven people to be their best. As global thought leaders, Discovery is passionate about innovating in order to not only achieve financial success, but to ignite positive and meaningful change within our society. About Discovery Healthcare Services DHCS consists of seven subsidiary businesses that are supported by dedicated Shared Services and Finance. The businesses under DHCS are: Health Coaches Southern Rx Pharmacy Discovery Medical Suppliers Home Care Corporate Clinics Through its teams, DHCS aims to: Provide quality care by bridging the gaps in the current market with high quality services Enhance the member journey through convenience, reduced co-payments and lessening the administrative burden Realise scheme savings by identifying the opportunities to expand through supply chain and capture value through better procurement and eliminating waste Brand differentiation by providing members with innovative services that leverage the latest health technology Key Purpose The Clinic Administrator will be responsible for managing all administration and support the Nurse at onsite clinic(s) for our clients in line with the clinics agreed operating hours. The Services Provided at the onsite clinics will encompass Primary Health Care Services or Occupational Health Care Services or a combination or both. Areas of responsibility may include but not limited to: Scheduling and confirming appointments to optimize the clinic workflow and minimize patient wait times Update, organize and secure store medical files to ensure quick and accurate access for health care professionals Oversee waiting areas Act as a liaison between patients, medical staff, and external stakeholders to ensure effective communication and service delivery; Monitor supplies (stock, consumables), ensuring timely procurement, and maintain accurate inventory levels Ensure the clinic operates in compliance with the relevant healthcare regulations, policies and standards Assist medical personnel with administrative tasks Address patient queries, resolve complaints and provide information about clinic services, policies and procedures Compile and submit key reporting to management Order stationary Facilitate calibration, maintenance and repairs of clinical equipment Manage and facilitate collection and disposal of medical waste Assist with administration required for incapacity support, case management and return to work coordination Personal Attributes and Skills Strong Relationship skills. Strong focus on Service Excellence. Takes Initiative. Process and Task driven. Uses discretion when dealing with confidential correspondence/information Manages time effectively. Works in a systematic, methodical and orderly way, within strict SLAs. Works productively in a pressurized environment Education and Experience At least 1 years’ working experience in Administration. Must have a Senior Certificate / Matric. Highly proficient in Microsoft Office EMPLOYMENT EQUITYThe Company’s approved Employment Equity Plan and Targets will be considered as part of the recruitment process. As an Equal Opportunities employer, we actively encourage and welcome people with various disabilities to apply. #J-18808-Ljbffr

Alma Clinics: Senior Procurement Manager

Alma Clinics is a leading provider of Primary Healthcare services in the Johannesburg Metropolitan Area. Our clinics are dedicated to making private healthcare standards affordable and accessible to all South Africans, while also creating value for healthcare stakeholders. We prioritize delivering high-quality healthcare services in a patient-centered and inclusive environment.

Duties & Responsibilities

• This is a full-time role of a Senior Procurement Manager at Alma Clinics.
• The Senior Procurement Manager will be responsible for managing the procurement process, including supplier evaluation, contract negotiation, and contract management.
• This role requires strong analytical skills, attention to detail, and the ability to develop and maintain supplier relationships.
• The Senior Procurement Manager will work onsite at our clinics in the Johannesburg Metropolitan Area.

Desired Experience & Qualification

• Strong analytical skills and ability to evaluate suppliers.
• Experience in contract negotiation and management.
• Knowledge of procurement processes and best practices.
• Excellent organizational and problem-solving skills.
• Ability to work independently and collaboratively with cross-functional teams.
• Effective communication and negotiation abilities.
• Proficiency in MS Office and procurement software.
• BCom Accounting or Accounting Management.
• Relevant certifications or advanced degrees in procurement or supply chain management.

Salary: R35,000 to R45,000

#J-18808-Ljbffr

Discovery Health

Registered Nurse - Clinics

About Discovery

Discovery’s core purpose is to make people healthier and to enhance and protect their lives. We seek out and invest in exceptional individuals who understand and support our core purpose, and whose own values align with those of Discovery. Our fast-paced and dynamic environment enables smart, self-driven people to be their best. As global thought leaders, Discovery is passionate about innovating in order to not only achieve financial success, but to ignite positive and meaningful change within our society.

About Discovery Healthcare Services DHCS consists of seven subsidiary businesses that are supported by dedicated Shared Services and Finance. The businesses under DHCS are:

• Executive Wellness
• Corporate Wellness
• Health Coaches
• Southern Rx Pharmacy
• Discovery Medical Suppliers
• Home Care
• Corporate Clinics

Through its teams, DHCS aims to:

• Provide quality care by bridging the gaps in the current market with high quality services
• Enhance the member journey through convenience, reduced co-payments and lessening the administrative burden
• Realise scheme savings by identifying the opportunities to expand through supply chain and capture value through better procurement and eliminating waste
• Brand differentiation by providing members with innovative services that leverage the latest health technology

Key purpose

The Clinic Nurse will be responsible for managing primary and occupational health care services at onsite clinic(s) for our clients in line with the clinics agreed operating hours. Primary health care services means managing acute and chronic conditions at a primary level of care. Patients with more complex or uncommon conditions are referred to healthcare professionals or facilities with the skills and resources to provide further investigation and treatment. Occupational Health Care Services means providing professional consultancy services aimed a prevention effort pertaining to health, safety and the environment. It supports employers and employees to monitor the working environment within the company.

Key Outputs The successful applicant will be responsible for but not limited to the following job functions:

• General Medical Care encompassing:
  • Physical examinations
  • Chronic condition management and surveillance
  • Treating primary level of acute care conditions
  • Ergonomic screen and education
  • Stress screening and burnout care
  • Weight management
  • Flu and other relevant vaccinations
• Family planning:
  • Education and monitoring
  • Pregnancy tests
  • HPV screening
  • Contraception
• Dispensing:
  • Within the defined legislation
  • Emergency injectables
  • Treating acute conditions in line with the essential medicine list
  • Pre and Post Prophylactic treatment
• Performing screening tests and procedures:
  • Pap smears
  • Pregnancy tests
  • HIV testing
  • Urinary analysis
  • Blood Pressure measurements
  • Glucose
  • Cholesterol
  • Haemoglobin tests
  • Interpreting blood results
  • Phlebotomy on a case-by-case basis
• Referrals
  • Facilitate virtual dial in sessions with General Practitioners
  • Refer complex medical cases for further investigative tests, GP or Specialist consultation
  • Emergency referrals to hospital or emergency room
• Medication management ensuring medication is safely stored, levels are monitored and ordered when required.
• Occupational Health Care Services will encompass:
  • Overseeing hygiene
  • Health and risk assessments
  • Injury on duty management, reporting and record keeping
  • Medical incapacity and case management services
  • Pre-employment medicals
  • Annual medicals
  • Exit medicals
  • Substance misuse testing
  • Performing audiograms, vision and spirometry tests
  • Onward referrals to Occupational Health Care GP’s
• Maintain and record electronic health records
• Manage bookings on a practice management solution system.

Competencies

Ability to work independently

• Being able to work effectively within a team as well
• Excellent communication skills
• Resilient and flexible
• Industry knowledge
• Ability to build strong relationships with all stakeholders
• Caring and compassionate
• Professional
• Ability to follow instructions as well as effectively communicating instructions
• Dedicated to the best interest of the patient
• Patient Advocacy
• Conscientious
• Reliable and responsive.

Experience, qualifications, and mandatory requirements

• Bachelor’s Degree/ Diploma in Nursing
• Occupational Health qualification
• Dispensing license
• Minimum 6-12 months experience
• Must be registered with SANC and practicing
• Computer literate
• Competent with Microsoft outlook and Microsoft Teams

Advantageous

• Specialty in Primary or Occupational Health Care Services
• Experience in a Clinic Setting
• Counselling skills
• Technical experience on Practice Management Solutions Systems.

EMPLOYMENT EQUITY

The Company’s approved Employment Equity Plan and Targets will be considered as part of the recruitment process. As an Equal Opportunities employer, we actively encourage and welcome people with various disabilities to apply.

#J-18808-Ljbffr

Select how often (in days) to receive an alert:

Clinics Registered Nurse - Talent Pool

Business Unit: Discovery Health

Function: Clinical

Discovery Health

Registered Nurse - Clinics

About Discovery

Discovery’s core purpose is to make people healthier and to enhance and protect their lives. We seek out and invest in exceptional individuals who understand and support our core purpose, and whose own values align with those of Discovery. Our fast-paced and dynamic environment enables smart, self-driven people to be their best. As global thought leaders, Discovery is passionate about innovating in order to not only achieve financial success, but to ignite positive and meaningful change within our society.

About Discovery Healthcare Services DHCS consists of seven subsidiary businesses that are supported by dedicated Shared Services and Finance. The businesses under DHCS are:

• Health Coaches
• Southern Rx Pharmacy
• Discovery Medical Suppliers
• Home Care
• Corporate Clinics

Through its teams, DHCS aims to:

• Provide quality care by bridging the gaps in the current market with high quality services
• Enhance the member journey through convenience, reduced co-payments and lessening the administrative burden
• Realise scheme savings by identifying the opportunities to expand through supply chain and capture value through better procurement and eliminating waste
• Brand differentiation by providing members with innovative services that leverage the latest health technology

Key purpose

The Clinic Nurse will be responsible for managing primary and occupational health care services at onsite clinic(s) for our clients in line with the clinics agreed operating hours. Primary health care services means managing acute and chronic conditions at a primary level of care. Patients with more complex or uncommon conditions are referred to healthcare professionals or facilities with the skills and resources to provide further investigation and treatment. Occupational Health Care Services means providing professional consultancy services aimed a prevention effort pertaining to health, safety and the environment. It supports employers and employees to monitor the working environment within the company.

The successful applicant will be responsible for but not limited to the following job functions:

• General Medical Care encompassing:
  • Physical examinations
  • Chronic condition management and surveillance
  • Treating primary level of acute care conditions
  • Ergonomic screen and education
  • Stress screening and burnout care
  • Weight management
  • Flu and other relevant vaccinations
• Family planning:
  • Education and monitoring
  • Pregnancy tests
  • HPV screening
  • Contraception
• Dispensing:
  • Within the defined legislation
  • Emergency injectables
  • Treating acute conditions in line with the essential medicine list
  • Pre and Post Prophylactic treatment
• Performing screening tests and procedures:
  • Pap smears
  • Pregnancy tests
  • HIV testing
  • Urinary analysis
  • Blood Pressure measurements
  • Glucose
  • Cholesterol
  • Haemoglobin tests
  • Interpreting blood results
  • Phlebotomy on a case-by-case basis
• Referrals
  • Facilitate virtual dial in sessions with General Practitioners
  • Refer complex medical cases for further investigative tests, GP or Specialist consultation
  • Emergency referrals to hospital or emergency room
• Medication management ensuring medication is safely stored, levels are monitored and ordered when required.
• Occupational Health Care Services will encompass:
  • Overseeing hygiene
  • Health and risk assessments
  • Injury on duty management, reporting and record keeping
  • Medical incapacity and case management services
  • Pre-employment medicals
  • Annual medicals
  • Exit medicals
  • Substance misuse testing
  • Performing audiograms, vision and spirometry tests
  • Onward referrals to Occupational Health Care GP’s
• Maintain and record electronic health records
• Manage bookings on a practice management solution system.

Ability to work independently

• Being able to work effectively within a team as well
• Resilient and flexible
• Industry knowledge
• Ability to build strong relationships with all stakeholders
• Caring and compassionate
• Professional
• Ability to follow instructions as well as effectively communicating instructions
• Dedicated to the best interest of the patient
• Reliable and responsive.

Experience, qualifications, and mandatory requirements

• Bachelor’s Degree/ Diploma in Nursing
• Dispensing license
• Must be registered with SANC and practicing
• Competent with Microsoft outlook and Microsoft Teams

Advantageous

• Specialty in Primary or Occupational Health Care Services
• Experience in a Clinic Setting
• Counselling skills
• Technical experience on Practice Management Solutions Systems.

EMPLOYMENT EQUITY

The Company’s approved Employment Equity Plan and Targets will be considered as part of the recruitment process. As an Equal Opportunities employer, we actively encourage and welcome people with various disabilities to apply.

#J-18808-Ljbffr

Discovery Health Registered Nurse - Clinics About DiscoveryDiscovery’s core purpose is to make people healthier and to enhance and protect their lives. We seek out and invest in exceptional individuals who understand and support our core purpose, and whose own values align with those of Discovery. Our fast-paced and dynamic environment enables smart, self-driven people to be their best. As global thought leaders, Discovery is passionate about innovating in order to not only achieve financial success, but to ignite positive and meaningful change within our society. About Discovery Healthcare Services DHCS consists of seven subsidiary businesses that are supported by dedicated Shared Services and Finance. The businesses under DHCS are:Executive Wellness Corporate Wellness Health Coaches Southern Rx Pharmacy Discovery Medical Suppliers Home Care Corporate Clinics Through its teams, DHCS aims to: Provide quality care by bridging the gaps in the current market with high quality services Enhance the member journey through convenience, reduced co-payments and lessening the administrative burden Realise scheme savings by identifying the opportunities to expand through supply chain and capture value through better procurement and eliminating waste Brand differentiation by providing members with innovative services that leverage the latest health technology Key purposeThe Clinic Nurse will be responsible for managing primary and occupational health care services at onsite clinic(s) for our clients in line with the clinics agreed operating hours. Primary health care services means managing acute and chronic conditions at a primary level of care. Patients with more complex or uncommon conditions are referred to healthcare professionals or facilities with the skills and resources to provide further investigation and treatment. Occupational Health Care Services means providing professional consultancy services aimed a prevention effort pertaining to health, safety and the environment. It supports employers and employees to monitor the working environment within the company. Key Outputs The successful applicant will be responsible for but not limited to the following job functions:General Medical Care encompassing:Physical examinations Chronic condition management and surveillance Treating primary level of acute care conditions Ergonomic screen and education Stress screening and burnout care Weight management Flu and other relevant vaccinations Family planning:Education and monitoring Pregnancy tests HPV screening Contraception Dispensing:Within the defined legislation Emergency injectables Treating acute conditions in line with the essential medicine list Pre and Post Prophylactic treatment Performing screening tests and procedures:Pap smears Pregnancy tests HIV testing Urinary analysis Blood Pressure measurements Glucose Cholesterol Haemoglobin tests Interpreting blood results Phlebotomy on a case-by-case basis ReferralsFacilitate virtual dial in sessions with General Practitioners Refer complex medical cases for further investigative tests, GP or Specialist consultation Emergency referrals to hospital or emergency room Medication management ensuring medication is safely stored, levels are monitored and ordered when required. Occupational Health Care Services will encompass:Overseeing hygiene Health and risk assessments Injury on duty management, reporting and record keeping Medical incapacity and case management services Pre-employment medicals Annual medicals Exit medicals Substance misuse testing Performing audiograms, vision and spirometry tests Onward referrals to Occupational Health Care GP’s Maintain and record electronic health records Manage bookings on a practice management solution system. CompetenciesAbility to work independently Being able to work effectively within a team as well Excellent communication skills Resilient and flexible Industry knowledge Ability to build strong relationships with all stakeholders Caring and compassionate Professional Ability to follow instructions as well as effectively communicating instructions Dedicated to the best interest of the patient Patient Advocacy Conscientious Reliable and responsive. Experience, qualifications, and mandatory requirementsBachelor’s Degree/ Diploma in Nursing Occupational Health qualification Dispensing license Minimum 6-12 months experience Must be registered with SANC and practicing Computer literate Competent with Microsoft outlook and Microsoft Teams AdvantageousSpecialty in Primary or Occupational Health Care Services Experience in a Clinic Setting Counselling skills Technical experience on Practice Management Solutions Systems. EMPLOYMENT EQUITY The Company’s approved Employment Equity Plan and Targets will be considered as part of the recruitment process. As an Equal Opportunities employer, we actively encourage and welcome people with various disabilities to apply. #J-18808-Ljbffr

Select how often (in days) to receive an alert: Clinics Registered Nurse - Talent Pool Business Unit: Discovery Health Function: Clinical Discovery Health Registered Nurse - Clinics About Discovery Discovery’s core purpose is to make people healthier and to enhance and protect their lives. We seek out and invest in exceptional individuals who understand and support our core purpose, and whose own values align with those of Discovery. Our fast-paced and dynamic environment enables smart, self-driven people to be their best. As global thought leaders, Discovery is passionate about innovating in order to not only achieve financial success, but to ignite positive and meaningful change within our society. About Discovery Healthcare Services DHCS consists of seven subsidiary businesses that are supported by dedicated Shared Services and Finance. The businesses under DHCS are: Health Coaches Southern Rx Pharmacy Discovery Medical Suppliers Home Care Corporate Clinics Through its teams, DHCS aims to: Provide quality care by bridging the gaps in the current market with high quality services Enhance the member journey through convenience, reduced co-payments and lessening the administrative burden Realise scheme savings by identifying the opportunities to expand through supply chain and capture value through better procurement and eliminating waste Brand differentiation by providing members with innovative services that leverage the latest health technology Key purpose The Clinic Nurse will be responsible for managing primary and occupational health care services at onsite clinic(s) for our clients in line with the clinics agreed operating hours. Primary health care services means managing acute and chronic conditions at a primary level of care. Patients with more complex or uncommon conditions are referred to healthcare professionals or facilities with the skills and resources to provide further investigation and treatment. Occupational Health Care Services means providing professional consultancy services aimed a prevention effort pertaining to health, safety and the environment. It supports employers and employees to monitor the working environment within the company. The successful applicant will be responsible for but not limited to the following job functions: General Medical Care encompassing:Physical examinations Chronic condition management and surveillance Treating primary level of acute care conditions Ergonomic screen and education Stress screening and burnout care Weight management Flu and other relevant vaccinations Family planning:Education and monitoring Pregnancy tests HPV screening Contraception Dispensing:Within the defined legislation Emergency injectables Treating acute conditions in line with the essential medicine list Pre and Post Prophylactic treatment Performing screening tests and procedures:Pap smears Pregnancy tests HIV testing Urinary analysis Blood Pressure measurements Glucose Cholesterol Haemoglobin tests Interpreting blood results Phlebotomy on a case-by-case basis ReferralsFacilitate virtual dial in sessions with General Practitioners Refer complex medical cases for further investigative tests, GP or Specialist consultation Emergency referrals to hospital or emergency room Medication management ensuring medication is safely stored, levels are monitored and ordered when required. Occupational Health Care Services will encompass:Overseeing hygiene Health and risk assessments Injury on duty management, reporting and record keeping Medical incapacity and case management services Pre-employment medicals Annual medicals Exit medicals Substance misuse testing Performing audiograms, vision and spirometry tests Onward referrals to Occupational Health Care GP’s Maintain and record electronic health records Manage bookings on a practice management solution system. Ability to work independently Being able to work effectively within a team as well Resilient and flexible Industry knowledge Ability to build strong relationships with all stakeholders Caring and compassionate Professional Ability to follow instructions as well as effectively communicating instructions Dedicated to the best interest of the patient Reliable and responsive. Experience, qualifications, and mandatory requirements Bachelor’s Degree/ Diploma in Nursing Dispensing license Must be registered with SANC and practicing Competent with Microsoft outlook and Microsoft Teams Advantageous Specialty in Primary or Occupational Health Care Services Experience in a Clinic Setting Counselling skills Technical experience on Practice Management Solutions Systems. EMPLOYMENT EQUITYThe Company’s approved Employment Equity Plan and Targets will be considered as part of the recruitment process. As an Equal Opportunities employer, we actively encourage and welcome people with various disabilities to apply. #J-18808-Ljbffr

Overview

A vacancy exists for a Medical Support Services Manager based in East London, and reporting to the Practice Manager. The successful candidate will be responsible for the overall management of the Support Department, encompassing patient bookings, reception, reporting, authorisations, porters, drivers, and Ultrasound Assistants at all branches (5). The successful candidate will also be expected to work closely with the Doctors, managing their weekly duty roster. The successful candidate is expected to contribute a great deal to the effectiveness of the company in identifying methods of improvement of service, suggesting strategies and approaches, and in measuring the results of all of the efforts.

Minimum requirements / Experience

• Grade 12 / Matric
• Completed tertiary qualification (NQF 6 or higher) - Accounting, Finance, Radiology, Nursing, HR, Management or relevant to experience
• Relevant private healthcare industry experience
• Proven leadership, change and people management experience
• Understanding of the private healthcare industry, its challenges and role players (highly advantageous)
• Understanding of relevant and current legislation (highly advantageous)
• Knowledge or ability to learn medical and radiology related terminology, technical and clinical concepts and patient services business processes (highly advantageous)
• Experience working in a flexible, employee empowering work environment in a small to medium-sized company.
• Computer proficiency
• Driver’s license, own transport and ability to travel to other branches and locations, when required

Responsibilities

Ensure effective quality management and customer care by:

• Monitoring and improving quality metrics
• Managing data integrity and compliance to the organisation’s working procedures
• Developing and maintaining relationships with stakeholders

Ensure effective interpretation & application of contracts and funder rules by:

• Managing the bookings, authorizations and reception department to ensure that they comply with the funder rules
• Managing of “do not arrive” patients and communication and reminders of patient bookings
• Managing the collection of outstanding co-payments from patients

Facilitating effective cash flow management by:

• Implementing cash management processes to prevent losses

Governance and risk management:

• Preparing and ensuring sound audit compliances to achieve optimum business ethics
• Participating and developing action plans within the risk management teams to appropriate the correct controls
• Support tip-off investigations

Operational:

• Co-ordinating day-to-day operations within various departments
• Managing the support department at the respective branches
• Ensuring smooth workflow and patient allocation for radiographers and radiologists
• Liaising with patients and patient families
• Monitoring productivity and efficiency in the department
• Management of complaints
• Efficient communication within the departments and with radiologists, referring doctors and patients
• Compiling and producing Radiologists duty roster
• Providing support and training to new sites acquired by the New Business division – when required

Ensure effective people management by:

• Demonstrating visible leadership skills in respect of the organisation’s values, operating models and strategies in order to support diversity and transformation
• Actively leading meetings and ensure participation of all members in order to ensure ISO compliance
• Ensuring quality staff members are recruited to fill approved vacancies in accordance with the company’s transformation objectives
• Providing direction and inspiration to ensure staff are motivated and productive
• Managing and reviewing training plans that are compliant to the organisation’s WSP requirements in order to enable talent development
• Managing the performance of staff through the performance improvement process
• Ensuring all transactional processing is complete in order to provide employee compensation and benefits
• Ensuring productive working relationships are supported with minimum IR issues
• Ensuring all exit interviews are conducted in order to ensure the retention of staff
• Managing people in a manner that respects diversity and ensures a fair work-life balance to ensure employee wellness

Competencies / Skills

• Problem-solving, analysis and judgement
• Resilience
• Engaging diversity
• Verbal & written communication and presentation
• Strong effective communicator
• Highly developed, demonstrated teamwork skills
• Ability to coordinate the efforts of a large team of diverse employees
• Demonstrated ability to increase productivity and continuously improve methods, approaches, and departmental contribution. Commitment to continuous learning
• HR related activities e.g. overtime for payroll, Kronos, appointing staff and numerous HR related issues
• Fully computer literate with well-developed skills in email and MS Office suite of programmes
• Demonstrated ability to see the big picture and provide useful advice and input across the company
• Ability to lead in an environment of constant change
• To compile monthly Reports to Manco and as and when required or needed

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