15 Clinical Technician jobs in South Africa

Clinical Technician

Melomed Private Hospitals SA

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Job Description

  • Active involvement in maintaining an accurate asset management system
  • Performing first line repairs , modifications and installations on equipment
  • Perform preventive maintenance inspections of equipment
  • Active involvement in the selection and acquisition of medical equipment technology
  • Perform formal operators training and monitor competency compliance by arranging training
  • Problem Solving
  • Ad hoc duties

  • Grade 12

  • Diploma in clinical / bio medical engineering or Diploma in Electronics
  • Experience in maintenance of medical equipment in a clinical environment
  • Member of the clinical engineering association of South Africa
  • Computer proficiency
  • Perform standby duties
  • Must have own transport
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Clinical Technician

Sebokeng, Gauteng R250000 - R500000 Y Clinix Health Group (Pty) Ltd

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Job Summary:

The Clinical Technician is responsible for the maintenance and management of medical equipment in Hospitals as per manufacturer specifications and Healthcare regulations. Ensure the continuity of operations in accordance with the applicable Clinix Health Group standards and other related legal requirements and best practice.

Minimum Qualifications and Experience:

  • NQF level 6 National Diploma in Electrical Engineering Clinical
  • Minimum of 3 Years experience in management and maintenance of medical equipment in a hospital environment.
  • Member of the Clinical Engineering Association of South Africa (CEASA)
  • Driver's license
  • 2 years' experience
  • Hospital experience is non-negotiable
  • Proficient in Troubleshooting and repairing electronic medical equipment

Minimum Job Requirements:

  • Attend to daily job cards obtained from internal stakeholders
  • Conduct equipment evaluations and assessments to ensure all medical equipment are in good working condition
  • Perform routine service of medical equipment per manufacturer specifications
  • Provide on-call services to the hospital after working hours to ensure equipment issues are remediated as issues arise
  • Conduct and update the Asset Register bi-annually
  • Development of an annual service plan for all clinical equipment in alignment to manufacture's specifications
  • Provide guidance and motivation during the purchase of new clinical equipment
  • Keep accurate records of service and maintenance job cards on all clinical equipment
  • Identify the need for and organise training for relevant clinical personnel
  • Liaise with external service providers to service clinical equipment and monitor their work outputs
  • Implement, monitor and control technical and maintenance processes according to quality standards, policy, and compliance and governance requirements
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Clinical Technician

Melomed Private Hospitals SA

Posted 6 days ago

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Job Description

permanent

  • Active involvement in maintaining an accurate asset management system

  • Performing first line repairs , modifications and installations on equipment

  • Perform preventive maintenance inspections of equipment

  • Active involvement in the selection and acquisition of medical equipment technology

  • Perform formal operators training and monitor competency compliance by arranging training

  • Problem Solving

  • Ad hoc duties



  • Grade 12

  • Diploma in clinical / bio medical engineering or Diploma in Electronics

  • Experience in maintenance of medical equipment in a clinical environment

  • Member of the clinical engineering association of South Africa

  • Computer proficiency

  • Perform standby duties

  • Must have own transport

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NS224660 - Senior Healthcare Support Worker

Aberdeen, Eastern Cape R40000 - R60000 Y NHS Ayrshire & Arran

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Job Description

Senior Healthcare Support Worker
Out Patient Department ARI (Clinic A, Clinic C & Secondary Care Hubs)
Band 3 Health Care Support Worker post to be worked flexibly over five days depending on needs of the service

A senior HCSW post has arisen within Ambulatory Care, for the Out Patient Department at ARI. The department is a busy area that covers many specialities such as respiratory, neurosurgery, general surgery, and urology. The post may include travelling to the various outlying Hubs in the Shire when needed and therefore a driving licence and use of a car is essential.

We are looking for a hard working individual who can work well under pressure due to the high volume of work and patients that pass through our clinics on a daily basis.

The department is looking for someone who is forward thinking, organised, acceptable to change, is able to help plan and carry out the day to day running of the clinic with colleagues, as well as someone who is motivated, trustworthy, communicates well with others, and is aware of their own limitations.

Informal enquires to SCN Marie Moreton , ASCN Susan Brittain-Long susan.brittain

NHS Scotland is committed to encouraging equality and diversity among our workforce and eliminating unlawful discrimination. The aim is for our workforce to be truly representative and for each employee to feel respected and able to give their best. To this end, NHS Scotland welcomes applications from all sections of society.

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Senior Specialist: Clinical Risk Management Support

R900000 - R1200000 Y AfroCentric Group

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What will you do?

To form a component of the GEMS: clinical risk management/ fund management support structure. Conduct research and draft documentation and spearhead internal projects related to the work of the clinical risk or fund management teams. Support the Advanced Specialist: Strategic Sourcing with the development of the strategic sourcing strategy through the identification of cost drivers

drivers including gathering of relevant data from various sources.

  • Provide effective and valuable input and guidance to the scheme to support the management of clinical risk
  • Oversee the specific SPN relationship together with the fund manager and or senior/advanced clinical risk specialist
  • The requirement is to ensure that all SPN operations concerns and requirements are communicated to the Fund managers for awareness and assist with actioning where required with internal role-players
  • Perform the majority of medicines-related action items and tactical responses arising from the Scheme meetings
  • Preparation of slides for various meetings to address medicines related agenda items and strategic inputs
  • Presentation of slides at meetings and fielding of questions
  • Handling of Scheme queries and tactical responses as they relate to all medicines matters, including but not limited to: Vaccination, MEL and MPL impact analyses, stock-outs and their impact, trend anomalies and expert panels
  • Co-ordination and secretariat for Expert Panels
  • Development of Medicine proposals
  • Development of Medical Device proposals
  • Ad-hoc analyses to support proposals
  • Ad-hoc medicine requests
  • Ad-hoc appliances request
  • Participate in various strategic projects

Qualification and Experience:

  • Qualified Pharmacist or Clinical Qualification
  • 6 - 8 years' experience in managed care, claims, clinical coding and data analysis
  • Knowledge of legislation, industry, PMB, NHI

Knowledge and Skills:

  • Knowledge and application of relevant legislation
  • Knowledge and application of processes and procedures
  • Product and scheme rule knowledge

Turnaround Time

The shortlisting process will only start once the application due date has been reached. The time taken to complete this process will depend on how far you progress and the availability of line managers.

Our Commitment to Transformation

AfroCentric is committed to transformation and embracing diversity. Our Employment Equity plan and targets will be considered as part of the recruitment process. This commitment is what drives us to achieve a diverse workplace with employment equity as a key goal to create an inclusive workforce, representative of the demographics of our society as well as people with disabilities.

Should you not hear from us within a month of applying, consider your application unsuccessful.

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Healthcare Client Support Specialist

R104000 - R208000 Y ISTA Personnel Solutions

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Job Description

ISTA Personnel Solutions South Africa - we are a global BPO company, partnering with a USA-based client in the Healthcare sector. Our client is transforming the way nurses connect with healthcare facilities by offering an on-demand staffing platform — think "Uber, but for nurses." We help healthcare facilities find qualified nurses to fill shifts quickly and efficiently, while empowering nurses to choose shifts that fit their schedule.

We're looking for a dedicated, tech-savvy Client Support Specialist to join our remote team. You'll be the first line of support when things don't go as planned—helping nurses, facilities, and patients with time-sensitive issues during the off-hours.

PLEASE NOTE:

  • Working Hours: This role requires you to work EST hours, Monday - Sunday (Rotational Shifts), including holidays (mandatory).
  • Work Environment: This is a fully remote working role.
  • Internet Requirements: A fixed fibre line with a minimum speed of 25 Mbps (upload & download) and the ability to support a wired Ethernet connection is mandatory. Applicants without a fixed fibre line cannot be considered.
  • Power Backup: A reliable power backup solution is required to manage load shedding and power outages. Applicants without a power backup cannot be considered.

What You'll Do:

  • Monitor and respond to incoming inquiries from nurses and facilities via call, chat (Intercom), and our app.
  • Troubleshoot app issues (e.g., GPS/clock-in problems) and escalate as needed.
  • Coordinate last-minute shift changes or emergencies with urgency and professionalism.
  • Keep patients informed of any updates that may affect their care.
  • Collaborate with a global remote team, sharing responsibilities and stepping in when needed.
  • Document issues clearly and thoroughly for seamless handovers.
Requirements
  • Previous experience in customer support, healthcare coordination, or scheduling preferred.
  • Strong English communication skills—both written and spoken.
  • Ability to stay calm under pressure and problem-solve independently.
  • Comfortable working EST hours, including weekends and holidays (mandatory).
  • Proficient with mobile and web-based applications; quick to learn new tools.
  • Self-driven, reliable, and a collaborative team player.
Bonus Points If You Have:
  • Experience supporting nurses or working in a healthcare-adjacent role.
  • Worked night shifts or irregular hours before.
  • Familiarity with Intercom or similar communication platforms.

If you are not contacted within 14 working days, please consider your application unsuccessful.

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Patient Care Specialist

R60000 - R120000 Y Janie

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Job Description

About Janie:

Janie is a back office workflow provider that offers medical billing, insurance coordination, and scheduling services to medical groups and practices across the United States. We serve a wide range of medical specialties.

We are seeking talented individuals who are passionate about patient care and making a meaningful impact on people's lives. Our mission is to recruit and train exceptional individuals worldwide to support US medical patients.

About the Position:

This is your opportunity to transition into the healthcare freelancing world Collaborate with onsite medical staff to manage patient scheduling, confirm appointments, and liaise with insurance providers, all while ensuring an excellent patient experience. We offer competitive pay, RAISES, PTO, incentives, health allowances, and more. Don't miss out on this chance to make a difference in healthcare

Primary Responsibilities:

  • Answer phone calls and address patient inquiries
  • Schedule and confirm appointments
  • Pre-screen calls (triage) and direct patients accordingly
  • Work with insurance and medical records
  • Assist with various administrative tasks as needed

Requirements:

  • Fluent in English
  • Great personality
  • Customer service mindset
  • Experience in Healthcare (US)
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medical technician

Benoni, Gauteng R104000 - R208000 Y universal pathology laboratory

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JOB SUMMARY

Must be registered with HPCSA as a Clinpath Medical Technician to perform and analyze laboratory samples in order to provide results with efficient TAT and Acceptable Quality

MINIMUM CRITERIA REQUIRED

Registration in relevant discipline with HPCSA (Clinical Pathology)

EXPERIENCE

  • Min 2 years Clinpath Experience
  • Able to work independently night shift, weekends and public holidays

RELEVANT JOB KNOWLEDGE

  • Accreditation requirement – SANAS ISO 15189
  • Laboratory information systems

Laboratory standards operating procedures and processes

KEY PERFORMANCE AREAS

  • Ensures the implementation of service levels and quality standards in accordance with standard operating procedures and service level agreements.
  • Working under Supervision of a Pathologist / Medical Technologist, performs diagnostic testing procedures on instrumentation.
  • Work overtime planned or unplanned as per operational requirements including weekends and public holiday if needed.
  • Assists the laboratory manager to ensure a safe working environment in accordance with relevant legislation and all safety protocols. This includes the on-going maintenance of quality control standards, adherence to infection control measures, correct disposal of bio-hazardous waste and project management (as per delegated responsibilities) of the preparation process for internal and external quality control audits.
  • Assists the laboratory manager to ensure that incidents and instrument failures are reported by laboratory staff, thereby ensuring compliance with relevant organisational policy and laboratory standard operating procedures.
  • Adheres to professional conduct requirements in line with organizational policy and relevant professional body ethical standards.

COMPETENCIES

Ability to work in a pressured environment

Ability to work as part of a team

Accuracy

Attention to Detail

Hand-eye co-ordination

Planning and organizing

Problem solving

Rule orientation

Follow up of Incompletes

Ability to handle sensitive and confidential information

REQUIREMENT

Must have own transport

Job Type: Full-time

Work Location: In person

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Medical Laboratory Technician

Cape Town, Western Cape The Legends Agency

Posted 24 days ago

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Job Title: Medical Laboratory Technician
Location: Cape Town, Western Cape
Shift-based role with potential weekend, evening, and on-call duties

About the Client:
This is a forward-thinking healthcare organisation committed to redefining preventative care through early screening and guest-centric service. Blending cutting-edge diagnostic technologies with hospitality-inspired patient interaction, they operate within a premium, urban healthcare environment. Their mission is to deliver accessible, high-quality screening services while fostering compassion, precision, and trust at every stage of the patient journey.

Role Summary:
The Medical Laboratory Technician plays a critical role in supporting early detection and patient care by performing a wide range of diagnostic tests on blood, stool, and other specimens. This individual must uphold technical precision in testing while providing clear and empathetic patient interaction. The role demands a blend of laboratory expertise, regulatory compliance, and a service-oriented approach to healthcare.

Key Responsibilities:

  • Perform diagnostic testing on blood (e.g. CBCs, immunoassays), stool (e.g. parasite detection, cultures), and other specimens

  • Collect and prepare samples, including phlebotomy and sterile labelling

  • Operate, calibrate, and maintain laboratory equipment

  • Conduct daily quality assurance checks and adhere to SOPs

  • Ensure accurate data recording in laboratory information systems (LIS), in compliance with POPIA

  • Interact with patients, explaining procedures and ensuring comfort during collection

  • Uphold safety protocols in compliance with South Africas Hazardous Substances Act

  • Collaborate with medical technologists, pathologists, and clinical teams for efficient operations

  • Participate in CPD (Continuous Professional Development) activities to remain HPCSA-compliant

Qualifications:

  • National Diploma in Biomedical Technology or equivalent from an HPCSA-accredited institution

  • Full registration with the HPCSA as a Medical Laboratory Technician

  • Valid HPCSA annual practising certificate

  • Certification in phlebotomy or clinical testing advantageous

Experience:

  • Minimum 13 years post-qualification experience in a clinical laboratory

  • Hands-on experience with blood and stool diagnostics

  • Previous work in high-volume or private healthcare settings preferred

Skills:

  • Proficiency in manual and automated testing methods

  • Strong phlebotomy and sterile technique practices

  • Comfortable with LIS and digital lab workflows (training provided)

  • Clear and empathetic communication with patients and teams

Core Competencies:

  • Technical proficiency in diagnostics and lab equipment

  • Attention to detail in handling samples and recording data

  • Commitment to safety and infection control protocols

  • Interpersonal skills for effective team collaboration

  • Cultural sensitivity and professionalism in patient care

  • Adaptability to new technologies and fast-paced environments

  • Willingness to engage in ongoing learning through CPD

Regulatory & Compliance Requirements:

  • Maintain active HPCSA registration and CPD compliance

  • Adhere strictly to POPIA in all data management

  • Participate in lab audits and quality assurance initiatives

  • Follow all Department of Health safety protocols

Working Conditions:

  • Laboratory-based with rotational shifts (24/7 environment)

  • Involves patient-facing work including phlebotomy

  • Requires adherence to hygiene and uniform standards

  • Exposure to biohazards, mitigated through strict safety procedures

Salary Structure:

  • Entry-Level (03 years): R18,000 R22,000/month, rising to R23,000 R25,000 after probation

  • Intermediate Level: R25,000 R30,000/month, with potential to R32,000 R35,000 for high performers

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Medical Records Technician

R20000 - R250000 Y U.S. Department of Veterans Affairs

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Job Description

Summary
The 2-page Resume requirement does not apply to this occupational series. For more information, refer to Required Documents below.
We are seeking motivated and dependable
Medical Records Technician (Coder - Outpatient and Inpatient)
This position is located in the Health Information Management (HIM) section at the John D Dingell VA Medical Center. MRTs (Coder) are skilled in classifying medical data from patient health records in the hospital setting, and/or physician based settings

Duties

Help

Total Rewards of a Allied Health Professional

GS-04
Select and assign codes from current versions of ICD Clinical Modification, CPT, and HCPCS classification systems to both inpatient and outpatient records. Review record documentation to abstract all required medical, surgical, ancillary, demographic, social and administrative data, and query clinical staff, as appropriate, with close guidance from higher level MRTs (Coder).

GS-05
Select and assign codes from current versions of ICD CM, CPT, and HCPCS classification systems to both inpatient and outpatient records. Review record documentation to abstract all required medical, surgical, ancillary, demographic, social and administrative data, and query clinical staff, as appropriate, with guidance from higher level MRTs (Coder).

GS-06
Select and assign codes from current versions of ICD CM, CPT, and HCPCS classification systems to both inpatient and outpatient records. Review record documentation to abstract all required medical, surgical, ancillary, demographic, social and administrative data, and query clinical staff, as appropriate, with limited guidance from higher level MRTs (Coder).

GS-07
Perform coding on outpatient episodes of care and/or inpatient professional services. Select and assign codes from current versions of ICD CM, CPT, and HCPCS classification systems. Review record documentation to abstract all required medical, surgical, ancillary, demographic, social and administrative data, with minimal guidance from higher level MRTs (Coder). Review and abstract clinical data from the record for documentation of diagnoses and procedures to ensure it is adequate and appropriate to support the assigned codes. Review provider health record documentation to ensure that it supports the diagnostic and procedural codes assigned and is consistent with required medical coding nomenclature. Query clinical staff with documentation requirements to support the coding process.

GS-08
Perform the full scope of inpatient and outpatient coding duties including ambulatory surgical cases, diagnostic studies and procedures, outpatient encounters, and/or inpatient professional services. Outpatient duties consist of the performance of a comprehensive review of documentation within the health record to accurately assign ICD CM codes for diagnoses, CPT/HCPCS codes for surgeries, procedures and evaluation, and management services. Review and abstract clinical data from the record for documentation of diagnoses and procedures to ensure it is adequate and appropriate to support the assigned codes. Code all complicated and complex disease processes, patient injuries, and all procedures in a wide range of ambulatory settings and specialties. Consult with the clinical staff for clarification of conflicting, incomplete, or ambiguous clinical data in the health record.

Work Schedule
: Monday - Friday, 8:00 am - 4:30 pm EST.

Recruitment Incentive (Sign-on Bonus):
Not Authorized

Permanent Change of Station (Relocation Assistance):
Not Authorized

Pay:
Competitive salary and regular salary increases When setting pay, a higher step rate of the appropriate grade may be determined after consideration of higher or unique qualifications or special needs of the VA (Above Minimum Rate of the Grade).

Parental Leave:
After 12 months of employment, up to 12 weeks of paid parental leave in connection with the birth, adoption, or foster care placement of a child.

Paid Time Off:
37-50 days of annual paid time offer per year days of annual leave, 13 days of sick leave, 11 paid Federal holidays per year)Selected applicants may qualify for credit toward annual leave accrual, based on prior work experience or military service experience.

Child Care Subsidy:
After 60 days of employment, full time employees with a total family income below $144,000 may be eligible for a childcare subsidy up to 25% of total eligible childcare costs for eligible children up to the monthly maximum of $416.66
**.

Retirement:**
Traditional federal pension (5 years vesting) and federal 401K with up to 5% in contributions by VA

Insurance:
Federal health/vision/dental/term life/long-term care (many federal insurance programs can be carried into retirement)

Telework
: This position is currently authorized for telework - Location negotiable,
incumbent must live within 50 mile radius of a VISN 10 VA Medical Center.
to meet the Return to Office Executive Order requirement, selected candidates may be required to Return to Office. This will be discussed during the interview process.

Remote/Virtual:
This position is currently designated as remote. Remote work is defined as full-time employment conducted outside of a VA facility or in VA-leased spaces. The option for remote work will be assessed continuously, and the selected individual may need to return to a VA office if required.

Virtual:
This is not a virtual position.

Functional Statement #
: 93922A,93923A,93934A,93925A,93926A

Permanent Change of Station (PCS):
Not Authorized

Requirements
Help

Conditions of employment

  • You must be a U.S. Citizen to apply for this job.
  • Selective Service Registration is required for males born after 12/31/1959.
  • Must be proficient in written and spoken English.
  • Subject to background/security investigation.
  • Selected applicants will be required to complete an online onboarding process. Acceptable form(s) of identification will be required to complete pre-employment requirements ). Effective May 7, 2025, driver's licenses or state-issued dentification cards that are not REAL ID compliant cannot be utilized as an acceptable form of identification for employment.
  • Must pass pre-employment physical examination.
  • Participation in the seasonal influenza vaccination program is a requirement for all Department of Veterans Affairs Health Care Personnel (HCP).
  • Complete all application requirements detailed in the "Required Documents" section of this announcement.
  • Following initial certification, credentials must be maintained through rigorous continuing education, ensuring the highest level of competency for employers and consumers. An employee in this occupation who fails to maintain the required certification must be removed from the occupation, which may result in termination of employment

As a condition of employment for accepting this position, you will be required to serve a 1 or 2-year trial period during which we will evaluate your fitness and whether your continued employment advances the public interest. In determining if your employment advances the public interest, we may consider:

  • your performance and conduct;
  • the needs and interests of the agency;
  • whether your continued employment would advance organizational goals of the agency or the Government; and
  • whether your continued employment would advance the efficiency of the Federal service.

Upon completion of your trial period, your employment will be terminated unless you receive certification, in writing, that your continued employment advances the public interest.

Qualifications
Applicants pending the completion of educational or certification/licensure requirements may be referred and tentatively selected but may not be hired until all requirements are met.

The following are the requirements for appointment as a Medical Records Technician (MRT) (Coder) performing medical coding in the Veterans Health Administration (VHA).

Basic Requirements
:

  • United States Citizenship:
    Non-citizens may only be appointed when it is not possible to recruit qualified citizens in accordance with VA Policy.
  • English Language Proficiency. MRTs (Coder) must be proficient in spoken and written English as required by 38 U.S.C.
  • 7403(f).
  • Experience and/or Education

  • Experience. One year of creditable experience that indicates knowledge of medical terminology, anatomy, physiology, pathophysiology, medical coding, and the structure and format of a health records; OR,

  • Education. An associate's degree from an accredited college or university recognized by the U.S. Department of Education with a major field of study in health information technology/health information management, or a related degree with a minimum of 12 semester hours in health information technology/health information management (e.g., courses in medical terminology, anatomy and physiology, medical coding, and introduction to health records); OR,
  • Completion of an AHIMA approved coding program, or other intense coding training program of approximately one year or more that included courses in anatomy and physiology, medical terminology, basic ICD diagnostic/procedural, and basic CPT coding. The training program must have led to eligibility for coding certification/certification examination, and the sponsoring academic institution must have been accredited by a national U.S. Department of Education accreditor, or comparable international accrediting authority at the time the program was completed; OR,
  • Experience/Education Combination. Equivalent combinations of creditable experience and education are qualifying for meeting the basic requirements. The following educational/training substitutions are appropriate for combining education and creditable experience:

  • Six months of creditable experience that indicates knowledge of medical terminology, general understanding of medical coding and the health record, and one year above high school, with a minimum of 6 semester hours of health information technology courses.

  • Successful completion of a course for medical technicians, hospital corpsmen, medical service specialists, or hospital training obtained in a training program given by the Armed Forces or the U.S. Maritime Service, under close medical and professional supervision, may be substituted on a month-for-month basis for up to six months of experience provided the training program included courses in anatomy, physiology, and health record techniques and procedures. Also, requires six additional months of creditable experience that is paid or non-paid employment equivalent to a MRT (Coder)

  • Certification. Persons hired or reassigned to MRT (Coder) positions in the GS-0675 series in VHA must have either 1, 2, or 3 below:

  • Apprentice/Associate Level Certification through AHIMA or AAPC.

  • Mastery Level Certification through AHIMA or AAPC.
  • Clinical Documentation Improvement Certification through AHIMA or ACDIS.

May qualify based on being covered by the Grandfathering Provision as described in the VA Qualification Standard for this occupation (only applicable to current VHA employees who are in this occupation and meet the criteria).

Grade Determinations
:

Medical Records Technician (Coder-Outpatient and Inpatient),

GS-4 Experience Or Education. None Beyond The Basic Requirements.
**Medical Records Technician (Coder-Outpatient and Inpatient),

GS-5
Experience.**
One year of creditable experience equivalent to the next lower grade level; OR,

Education.
Successful completion of a bachelor's degree from an accredited college or university recognized by the U.S. Department of Education, with a major field of study in health information management, or a related degree with a minimum of 24 semester hours in health information management or technology.

Demonstrated Knowledge, Skills, and Abilities.
In addition to the experience above, the candidate must demonstrate all of the following KSAs:

  • Ability to use health information technology and software products used in MRT (Coder) positions (e.g., the electronic health record, coding and abstracting software, etc.).
  • Ability to navigate through and abstract pertinent information from health records.
  • Knowledge of the ICD CM, PCS Official Conventions and Guidelines for Coding and Reporting, and CPT guidelines.
  • Ability to apply knowledge of medical terminology, human anatomy/physiology, and disease processes to accurately assign codes to outpatient/ambulatory surgery records, based on health record documentation.
  • Knowledge of The Joint Commission requirements, Centers for Medicare and Medicaid Services (CMS), and/or health record documentation guidelines.
  • Ability to manage priorities and coordinate work, in order to complete duties within required timeframes, and the ability to follow-up on pending issues.

**Medical Records Technician (Coder-Outpatient and Inpatient),

GS-6
Experience.**
One year of creditable experience equivalent to the next lower grade level.

Demonstrated Knowledge, Skills, and Abilities.
In addition to the experience above, the candidate must demonstrate all of the following KSAs:

  • Ability to analyze the health record to identify all pertinent diagnoses and procedures for outpatient coding and evaluate the adequacy of the documentation.
  • Ability to determine whether health records contain sufficient information for regulatory requirements, are acceptable as legal documents, are adequate for continuity of patient care, and support the assigned codes. This includes the ability to take appropriate actions if health record contents are not complete, accurate, timely, and/or reliable.
  • Ability to apply laws and regulations on the confidentiality of health information (e.g., Privacy Act, Freedom of Information Act, and Health Insurance Portability and Accountability Act (HIPAA)).
  • Ability to accurately apply the ICD CM, procedure coding system (PCS) Official Conventions and Guidelines for Coding and Reporting, and CPT guidelines to coding scenarios.
  • Comprehensive knowledge of current classification systems, such as ICD CM, CPT, and HCPCS, and skill in applying said classifications to outpatient episodes of care, and/or inpatient professional services based on health record documentation.

**Medical Records Technician (Coder-Outpatient and Inpatient),

GS-7
Experience.**
One year of creditable experience equivalent to the next lower grade level.

Demonstrated Knowledge, Skills, and Abilities.
In addition to the experience above, the candidate must demonstrate all of the following KSAs:

  • Skill in applying current coding classifications to a variety of specialty care areas for outpatient episodes of care and/or inpatient professional services to accurately reflect service and care provided based on documentation in the health record.
  • Ability to communicate with clinical staff for specific coding and documentation issues, such as recording diagnoses and procedures, ensuring the correct sequencing of diagnoses and/or procedures, and verifying the relationship between health record documentation and coder assignment.
  • Ability to research and solve coding and documentation related issues.
  • Skill in reviewing and correcting system or processing errors and ensuring all assigned work is complete.

Continued.
See the next section (Education) for continuation of qualification requirements and additional information:

Education

Medical Records Technician (Coder-Outpatient and Inpatient), GS-8
Experience.
One year of creditable experience equivalent to the next lower grade level.

Demonstrated Knowledge, Skills, and Abilities.
In addition to the experience above, the candidate must demonstrate all of the following KSAs:

  • Ability to analyze the health record to identify all pertinent diagnoses and procedures for coding and to evaluate the adequacy of the documentation. This includes the ability to read and understand the content of the health record, the terminology, the significance of the findings, and the disease process/pathophysiology of the patient.
  • Ability to accurately perform the full scope of outpatient coding, including ambulatory surgical cases, diagnostic studies and procedures, and outpatient encounters, and/or inpatient professional fee services coding.
  • Skill in interpreting and adapting health information guidelines that are not completely applicable to the work or have gaps in specificity, and the ability to use judgment in completing assignments using incomplete or inadequate guidelines.

Creditable Experience.
Experience is only creditable if it is directly related to the position to be filled. To be creditable, the candidate's experience must have demonstrated the use of knowledge, skills, and abilities (KSAs) associated with current practice and must be paid or non-paid employment equivalent to a MRT (Coder).

Quality of Experience
. To be creditable, experience must be documented on the application or resume and verified in an employment reference or through other independent means.

*Reference: *
For more information on this qualification standard, please visit

The full performance level of this vacancy is GS-08. The actual grade at which an applicant may be selected for this vacancy is in the range of GS-04 to GS-08.

*Physical Requirements: *
The work is primarily sedentary. Typically, the employee may sit comfortably to do the work. However, there may be some walking; standing; bending. No special physical demands are required to perform the work. See VA Directive and Handbook 5019, Employee Occupational Health Service. See VA Directive and Handbook 5019

*Note: *
Only education or degrees recognized by the U.S. Department of Education from accredited colleges, universities, schools, or institutions may be used to qualify for Federal employment. You can verify your education here: If you are using foreign education to meet qualification requirements, you must send a Certificate of Foreign Equivalency with your transcript in order to receive credit for that education. For further information, visit:

Transcripts must be official or unofficial college transcripts. A copy of your certificate/degree or screenshot of your current classes are not a replacement of your transcript and they will not be used in the qualifying process. Transcripts must include the following information:

  • Your Name
  • Name of the college or university
  • Full address of the college or university
  • Degree Received
  • Date Conferred

If the position has an education requirement or you are qualifying based on education, you need to list your education history including the type of degree and your major of study. If the position requires a certain number of credit hours, you are strongly encouraged to list the relevant courses in your resume.

Grandfathering Provision.
All persons employed in VHA as a MRT (Coder) on the effective date of this qualification standard are considered to have met all qualification requirements for the title, series, and grade held, including positive education and certification that are part of the basic requirements of the occupation. For employees who do not meet all the basic requirements in this standard, but who met the qualifications applicable to the position at the time they were appointed to it, the following provisions apply:

  • Such employees may be reassigned, promoted up to and including the journey level, or changed to lower grade within the occupation, but will not be promoted beyond the journey level or placed in supervisory or managerial positions.
  • Such employees in an occupation that requires a certification only at higher grade levels must meet the certification requirement before they can be promoted to the higher-grade levels.
  • MRTs who are appointed on a temporary basis, prior to the effective date of the qualification standard, may not have their temporary appointment extended, or be reappointed on a temporary or permanent basis, until they fully meet the basic requirements of the standard.
  • MRTs initially grandfathered into this occupation, who subsequently obtain additional education that meets all the basic requirements of this qualification standard, must maintain the required credentials as a condition of employment in the occupation.
  • Employees who are retained as a MRT under this provision and subsequently leave the occupation lose protected status and must meet the full VA qualification standard requirements in effect at the time of reentry as a MRT.

Additional information

Receiving Service Credit or Earning Annual (Vacation) Leave: Federal Employees earn annual leave at a rate (4, 6 or 8 hours per pay period) which is based on the number of years they have served as a Federal employee. Selected applicants may qualify for credit toward annual leave accrual, based on prior work experience or military service experience. This credited service can be used in determining the rate at which they earn annual leave. Such credit must be requested and approved prior to the appointment date and is not guaranteed.

During the application process you may have an option to opt-in to make your resume available to hiring managers in the agency who have similar positions. Opting in does not impact your application for this announcement, nor does it guarantee further consideration for additional positions.

This job opportunity announcement may be used to fill additional vacancies.

This position is in the Excepted Service and does not confer competitive status.

VA encourages persons with disabilities to apply. The health-related positions in VA are covered by Title 38, and are not covered by the Schedule A excepted appointment authority.

If you are unable to apply online or need an alternate method to submit documents, please reach out to the Agency Contact listed in this Job Opportunity Announcement.

Under the Fair Chance to Compete Act, the Department of Veterans Affairs prohibits requesting an applicant's criminal history prior to accepting a tentative job offer. For more information about the Act and the complaint process, visit Human Resources and Administration/Operations, Security, and Preparedness (HRA/OSP) at The Fair Chance Act.

VA Healthcare System Serving Ohio, Indiana and Michigan (VISN 10) advocates for a Whole Health System of care in each of the Medical Centers. This is an approach to healthcare that empowers and equips people to take charge of their health and well-being and live their lives to the fullest. As an employee operating in a Whole Health System of care, you will operate in a model with three core elements, seeking to create a personalized health plan for each Veteran. This is done in the context of healing relationships and healing environments and a connection back to the Veteran's community. This aligns with the Veterans Health Administration (VHA) Mission Statement to Honor America's Veterans by providing exceptional health care that improves their health and well-being.

Candidates should be committed to improving the efficiency of the Federal government, passionate about the ideals of our American republic, and committed to upholding the rule of law and the United States Constitution.

Help

A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new windowLearn more about federal benefits.

Review our benefits

Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.

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