17 Clinical Services jobs in South Africa

What You Will Do:

• Provide on-site and remote clinical support during endoscopic procedures, ensuring optimal product performance and customer confidence in a variety of healthcare settings.

• Serve as the go-to expert for our endoscopy portfolio, including product features, troubleshooting, and best practices.

• Partner closely with sales representatives to develop and execute strategic sales plans, leveraging clinical insights to drive product adoption and meet revenue goals.

• Deliver comprehensive product training sessions to physicians, nurses, and support staff, empowering them to maximize the benefits of our technology.

• Assist in pre- and post-sales activities, including equipment demonstrations, product installations, and ongoing support to ensure seamless integration into clinical workflows.

• Gather customer feedback and monitor competitive activity to support sales strategies and product development initiatives.

• Act as a bridge between sales, marketing, and product development teams, providing valuable insights to enhance product positioning and customer experience.

What You Need:

• Minimum 2 years of clinical, technical, or sales experience in endoscopy field.

• Strong understanding of endoscopic procedures, equipment, and troubleshooting.

• Demonstrated ability to collaborate with sales teams to support and influence the sales process.

• Excellent interpersonal and presentation skills, with the ability to convey complex technical information in a clear, engaging manner.

• Willingness to travel extensively to support customers and sales teams as needed.

The Stryker Clinical Support Specialist responsibilities include directly supporting all Stryker products associated with Joint Replacement procedures. This role within Stryker SA will focus on servicing and supporting our clinical customers to strive for best in class specialist support with procedural excellence.
Additional responsibilities include working with the local sales team to coordinate training and events and managing day to day requirements of business support, ensuring Stryker delivers exceptional levels of service to our broad range of customers.

What You Will Do:

• Servicing existing and new customer base within the theatre and clinical environment

• Providing theatre and wider HCP staff within depth training on Stryker products

• Working closely with other team members within the defined region, and the regional Sales Manager, to ensure customer service levels are best in class

• Auditing theatre Stryker stock (implants, disposables and instruments), managing consignment inventory and ensuring good asset management practice

• Conducting trials, trainings and evaluations of products in both theatre and the clinical environment as and when required

• Reports to the Regional Sales Manager to ensure customer service levels are best in class.

• Communicates essential features and benefits of products and their clinical application.

• Demonstrates outstanding ethics at all times. Treat customers and other employees with respect and represents Stryker in the best possible light.

What You Need :

• Certified Theatre Practitioner or ODA

• Educational degree in a relevant field

• Minimum 2 years of experience in Joint Replacement and OR

• Proficiency in Microsoft Office tools

• Fluency in English

The Stryker Clinical Support Specialist responsibilities include directly supporting all Stryker products associated with Joint Replacement procedures. This role within Stryker SA will focus on servicing and supporting our clinical customers to strive for best in class specialist support with procedural excellence.
Additional responsibilities include working with the local sales team to coordinate training and events and managing day to day requirements of business support, ensuring Stryker delivers exceptional levels of service to our broad range of customers.

What You Will Do:

• Servicing existing and new customer base within the theatre and clinical environment

• Providing theatre and wider HCP staff within depth training on Stryker products

• Working closely with other team members within the defined region, and the regional Sales Manager, to ensure customer service levels are best in class

• Auditing theatre Stryker stock (implants, disposables and instruments), managing consignment inventory and ensuring good asset management practice

• Conducting trials, trainings and evaluations of products in both theatre and the clinical environment as and when required

• Reports to the Regional Sales Manager to ensure customer service levels are best in class.

• Communicates essential features and benefits of products and their clinical application.

• Demonstrates outstanding ethics at all times. Treat customers and other employees with respect and represents Stryker in the best possible light.

What You Need :

• Certified Theatre Practitioner or ODA

• Educational degree in a relevant field

• Minimum 2 years of experience in Joint Replacement and OR

• Proficiency in Microsoft Office tools

• Fluency in English

• Provide subject-matter expertise and knowledge regarding the Oncology systems to all role players, and provide user support as required, in liaison with the IT Service Desk, Contact Centre and all Technology Services.
• Monitor and assess the extent to which the systems functionalities, performance, etc. meet/satisfy user requirements.
• Manage Service level delivery according to agreed and signed off SLAs.
• Investigate incidents and problem reports regarding the systems and assist with problem resolution.
• Ensure required maintenance requests are logged and implemented with little/no disruptions to business.
• Know Systems landscape and ensure that this is monitored and optimized.
• Document interdependencies between systems and other related systems & processes and optimize to ensure business stability.
• Manage 3rd Party escalation.

Coordinate and Drive Small Enhancements

• Proactively identify shortcomings, issues, etc. in Oncology system functionalities, procedures and performance and make recommendations for changes/improvements to Line.
• Follow change governance process for any changes required in Oncology IT environment including sign off of UAT (user acceptance testing).
• Ensure full understanding of business changes (BRD & BSS) to determine systems impact and sign off.
• Review deployment plan and sign off if correct.
• Provide subject-matter expertise and support & assistance to change projects regarding changes/improvements to systems.

• 2-3 years’ direct experience in managing IT systems from a business point of view.
• 3-5 years related work experience.
• 2-3 years’ experience in analyzing and defining business requirement specifications.
• Operational experience in a corporate channel environment.
• Experience in a healthcare services environment.
• ITIL Foundation Certified is a prerequisite.
• IT related qualification will be advantageous.
• Knowledge of in-house systems will be advantageous.
• The ability to communicate verbally and in writing.
• Knowledge of operating systems (Microsoft Windows).
• Previous experience in the healthcare industry will be advantageous.
• Sound knowledge of Information Security controls, concepts, and best practices is required along with a solid understanding of technology and associated security risks.

Date Posted

February 24, 2022

Company

Driven Behavioral Support

Position

Clinical Supervisor (BCBA / BCaBA)

Location

Fredericksburg area, including Stafford, King George, Prince William, Orange, and Caroline Counties

Website

Phone

(

Email

Driven Behavioral Support is a locally owned and operated Applied Behavior Analysis (ABA) program that was founded directly by BCBAs who share a passion for serving others. We are a team of experienced practitioners who are looking to take our passion for serving families of children with disabilities to the next level! To do this, we need equally passionate team members!

As a practitioner with Driven Behavioral Support, you will be helping to support families in our community by developing treatment plans, implementing skills and behavioral assessments, providing supervision to our passionate clinicians, and providing parent training. You will be part of developing our culture that is dedicated to improving the lives of families in our community. Experience clinical and leadership growth while leading a team of hardworking and dependable ABA clinicians

We are currently looking for individuals who share our passion for supporting individuals in our community. Candidates should have direct experience working with children and/or adolescents with Autism Spectrum Disorder, as well as providing supervision or guidance to ABA technicians regarding the implementation of treatment programs, management of problem behaviors, and supporting families with a positive, hard-working, and collaborative attitude!

Why join the Driven Behavioral Support team?

We offer a competitive and provider-friendly salary structure
Relocation assistance for domestic candidates and sponsorship opportunities for those relocating internationally!
LOW billable hour requirements to maintain a healthy work-life balance!
Flexible schedule
Supportive environment with an emphasis on quality of services to our community
Ongoing supervision, training, and support; including future professional conference opportunities
Professional liability coverage
Cell Phone provided and/or Stipend
Company Laptop
Mileage and Materials Reimbursements
Full-time employment benefits
Be part of this special growing team and help us develop an altruistic and close-knit ABA culture!
Requirements:

Master’s Degree in Applied Behavior Analysis or related field that fulfills BACB requirements.
License as a Behavior Analyst (LBA) or Assistant Behavior Analyst (LaBA) in Virginia or are Board Certified as a Behavior Analyst who will apply for Licensure as an LBA in Virginia upon joining the DBS team.
At least 1 year of experience working with individuals with autism or other developmental disabilities.
Valid driver’s license and auto insurance
Ability to provide negative TB test results
Ability to pass criminal background check
Ability to easily navigate the child’s physical environment (stand up/sit down easily, ability to implement appropriate interventions if client becomes aggressive, ability to quickly move if the client has a history of running)
Desire to help others and to be part of this close-knit and dedicated team of behavior specialists!
Please don’t hesitate to reach out with any questions, and one of our founding BCBAs will be more than happy to speak with you about this opportunity to join this highly motivated and passionate team!

Date Posted

February 24, 2022

Company

Driven Behavioral Support

Position

Clinical Supervisor (BCBA / BCaBA)

Location

Fredericksburg area, including Stafford, King George, Prince William, Orange, and Caroline Counties

Website

Phone

(

Email

Driven Behavioral Support is a locally owned and operated Applied Behavior Analysis (ABA) program that was founded directly by BCBAs who share a passion for serving others. We are a team of experienced practitioners who are looking to take our passion for serving families of children with disabilities to the next level! To do this, we need equally passionate team members!

As a practitioner with Driven Behavioral Support, you will be helping to support families in our community by developing treatment plans, implementing skills and behavioral assessments, providing supervision to our passionate clinicians, and providing parent training. You will be part of developing our culture that is dedicated to improving the lives of families in our community. Experience clinical and leadership growth while leading a team of hardworking and dependable ABA clinicians

We are currently looking for individuals who share our passion for supporting individuals in our community. Candidates should have direct experience working with children and/or adolescents with Autism Spectrum Disorder, as well as providing supervision or guidance to ABA technicians regarding the implementation of treatment programs, management of problem behaviors, and supporting families with a positive, hard-working, and collaborative attitude!

Why join the Driven Behavioral Support team?

We offer a competitive and provider-friendly salary structure
Relocation assistance for domestic candidates and sponsorship opportunities for those relocating internationally!
LOW billable hour requirements to maintain a healthy work-life balance!
Flexible schedule
Supportive environment with an emphasis on quality of services to our community
Ongoing supervision, training, and support; including future professional conference opportunities
Professional liability coverage
Cell Phone provided and/or Stipend
Company Laptop
Mileage and Materials Reimbursements
Full-time employment benefits
Be part of this special growing team and help us develop an altruistic and close-knit ABA culture!
Requirements:

Master’s Degree in Applied Behavior Analysis or related field that fulfills BACB requirements.
License as a Behavior Analyst (LBA) or Assistant Behavior Analyst (LaBA) in Virginia or are Board Certified as a Behavior Analyst who will apply for Licensure as an LBA in Virginia upon joining the DBS team.
At least 1 year of experience working with individuals with autism or other developmental disabilities.
Valid driver’s license and auto insurance
Ability to provide negative TB test results
Ability to pass criminal background check
Ability to easily navigate the child’s physical environment (stand up/sit down easily, ability to implement appropriate interventions if client becomes aggressive, ability to quickly move if the client has a history of running)
Desire to help others and to be part of this close-knit and dedicated team of behavior specialists!
Please don’t hesitate to reach out with any questions, and one of our founding BCBAs will be more than happy to speak with you about this opportunity to join this highly motivated and passionate team!

Get AI-powered advice on this job and more exclusive features.

STA Personnel Solutions in South Africa is a global BPO call center company partnering with a private medical transportation company specializing in behavioral health transport in the United States.

We are seeking a fast-paced, detail-oriented Emergency Medical Services (EMS) Controller to join our high-performance team. This role is not a traditional dispatcher role—you won't be taking calls. Instead, you will focus on bidding for ambulance runs in real time and coordinating with crews to ensure each job is completed efficiently. Think of it as EMS meets air traffic control—every second counts.

• Working Hours: EST hours, Monday - Friday
• Work Environment: Remote role for South African citizens only
• Internet Requirements: Fixed fiber line with minimum 25 Mbps upload/download speed and wired Ethernet connection
• Power Backup: Reliable power backup required to handle load shedding and outages

• Prior experience in EMS dispatch, operations coordination, or logistics (preferred)
• Exceptional speed, attention to detail, and ability to perform under pressure
• Strong computer navigation skills, including MS Office and Outlook
• Organized and resilient—able to stay calm and focused in a fast-paced environment
• Communication skills are less critical than precision, reaction time, and follow-through

• Monitor and bid on live ambulance runs within 5 seconds to maximize dispatches
• Calculate ETA and crew availability in real time
• Coordinate with EMS crews to ensure successful execution of runs
• Maintain detailed records of bids and calls

If you are not contacted within 14 working days, please consider your application unsuccessful.

• Seniority level: Mid-Senior level
• Employment type: Full-time
• Job function: Customer Service
• Industries: IT Services and IT Consulting

Referrals can double your chances of interview success with ISTA Solutions.

Locations recently posted: Bryanston, Gauteng; City of Cape Town, Western Cape, South Africa

We’re unlocking community knowledge in a new way, with insights added directly into articles using AI.

Senior Manager : Medical Advisory Services – Medical Scheme – Pretoria

POSITION INFO : KPAs

ü Assist the Chief Healthcare Officer in executing all clinical and medical advisory services within the Healthcare Management division and maintain clinical oversight of all aspects of the Scheme’s business.

ü Ensure that the execution of clinical and medical advisory services within the Organisation is sound and complies with the Medical Schemes Act, Regulations, and Scheme Rules.

ü Conduct systemic reviews of evidence-based clinical practice guidelines to ensure Scheme funding decisions are based on best practices.

ü Manage the activities of the Scheme’s Expert Advisory Panels to maintain the Scheme's evidence-based clinical protocols.

ü Review and make funding decisions or recommendations on the Scheme’s Ex Gratia ratification cases in a timely manner, using evidence-based medicine.

ü Manage and maintain the Scheme’s Ex Gratia guidelines.

ü Provide clinical expertise and support to the Scheme’s Ex Gratia Committee and Sub-Committee.

ü Oversee the Scheme’s Maternity Programme and ensure strategic objectives are achieved.

ü Oversee the Pathology & Radiology Benefits Management, including claims management and clinical review of billing rules and tariff files.

ü Establish new alternative reimbursement arrangements (ARMs) and value-based reimbursement arrangements in maternity, pathology, radiology, and high-cost medicines/biologics.

ü Review and respond to CMS circulars promptly and implement them accordingly.

ü Review and provide written responses on the clinical aspects of all CMS complaints, appeals, and other complaints in a timely manner.

ü Participate in various Scheme Forums, providing expertise to support strategic and clinical advisory services.

ü Provide clinical expertise and support to the Scheme’s Divisions and business units within Healthcare.

ü Represent the Scheme in external stakeholder forums, conferences, etc.

ü Support the Scheme’s strategic objectives, including elements of innovation relevant to the Scheme’s goals.

REQUIREMENTS

ü MBCHB qualification is essential, with registration with the Health Professions Council of South Africa (HPCSA).

ü Minimum 5 years of experience in the medical aid/managed care industry.

ü At least 4 years in a managerial or senior managerial role within the managed care/medical aid industry.

ü Experience in Clinical and Financial Risk Management and Benefit Design.

ü Valid driver’s license, own vehicle, and willingness to travel at short notice.

ü Good understanding of coding systems (Nappi, Tariffs, ICD10, CPT4, UPFS, etc.).

ü Ability to conduct research using academic and market-related resources.

ü Sound knowledge of the South African healthcare industry, the Medical Schemes Act, and related regulations.