426 Client Side jobs in South Africa

Job Description

To translate high-level requirements into interaction flows and artifacts, and transform them into intuitive and functional designs with the aim of shaping and improving the user experience to enhance the aesthetic appeal across web, desktop and mobile through the creation of considered visual elements

• Hello Future User Interface Designer

Welcome to FNB, the home of the #changeables. We design for the shapeshifters and deliver products and services that make us incredibly proud of people that make it happen.

As part of our team, you will be surrounded by unique talents, diverse minds, and an adaptable environment that lives up to the promise of staying curious. Now's the time to imagine your potential in a team where experts come together and ignite effective change.

Overview of the role and requirements:

• To translate high-level requirements into interaction flows and artifacts, and transform them into intuitive and functional designs with the aim of shaping and improving the user experience to enhance the aesthetic appeal across web, desktop and mobile through the creation of considered visual elements

• Must have a good understanding of a Design System

• Build and maintain a robust design systems in Figma, including foundations (typography, colour, spacing), components, templates, and guidelines.

• Partner with UX, product designers, and front-end developers to ensure design consistency and implementation fidelity.

• Understand the principles of responsive design

• Create and maintain documentation, usage guidelines, and component specs to support scalable design.

• Collaborate closely with dev teams to ensure design tokens, component libraries, and coded UI align.

• Conduct regular audits to identify inconsistencies, improve existing components, and deprecate legacy elements.

• Advocate for accessibility, usability, and design best practices across all components and patterns.

• Onboard and support designers across the team on how to use and contribute to the system.

• General knowledge on front end technologies

• To facilitate collaboration between design and dev

• Design tools experience with Figma and Adobe Creative Cloud

• The successful candidate must be able to handle multiple projects at a time

You will be responsible for:

• Develop, encourage and nurture collaborative relationships across area of specialisation

• Participate in planned activities that are appropriate for own development Manages risks in own area of responsibility

• Deliver customer experience excellence in own service delivery aligned to Organisational values and service standards

What you will need:

• 3+ years experience in a similar role

• Related qualification

We can be a match if you can:

• Strong communication and interpersonal skills.

• Able to work under pressure

• Good presentation skills

• Very good user interface design skills

• Good stakeholder engagement

You will have access to:

• Opportunities to network and collaborate.

• Challenging Work.

• Opportunities to innovate.

Are you interested to take the step? We look forward to engaging with you further. Apply now

#POST

#FNB

#LI-LR1

Job Details

Take note that applications will not be accepted on the below date and onwards, kindly submit applications ahead of the closing date indicated below.

07/10/25

All appointments will be made in line with FirstRand Group's Employment Equity plan. The Bank supports the recruitment and advancement of individuals with disabilities. In order for us to fulfill this purpose, candidates can disclose their disability information on a voluntary basis. The Bank will keep this information confidential unless we are required by law to disclose this information to other parties.

Company Description

TransBridge is a fast growing FinTech helping international companies establish US presence and banking.

Role Description

This is a full-time remote role for a User Interface Designer. The User Interface Designer will be responsible for creating visual designs and mockups. They will also engage in front-end development, focusing on user experience (UX) and user interface design. Day-to-day tasks include collaborating with cross-functional teams, creating design prototypes, conducting user research, and implementing design systems that improve user interaction and interface.

Qualifications

• Visual Design and Mockup skills
• Experience in Front-End Development
• Proficiency in User Experience (UX) and User Interface Design
• Strong problem-solving and analytical skills
• Excellent communication and teamwork skills
• Ability to work independently and remotely
• Experience with design tools such as Sketch, Adobe XD, or Figma
• Bachelor's degree in Design, Computer Science, or related field

The Role

The Client Service Officer, Client Operations will support a team to work efficiently and produce a high service level to our clients during the initial on boarding process and subsequent repeat transactions.

The focus will be to support the processes and procedures to optimise workflow and standards to provide an excellent client experience. The post holder is required to positively influence the team with an aim to establish a multi skilled and cross trained team.

As the Client Service Officer your role is critical in delivering a client focused operational service to our clients, distribution partners and service providers. You will have responsibility for operational tasks and supporting the team members with ad hoc service support requests from your colleagues. As a Client Service Officer, you will also exercise quality control over tasks and process to ensure adherence.

This position reports to the Team Leader, Client Operations.

Key Duties and Responsibilities

The post holder is required to:

• Deliver on Service standards as per established Service Model for the function.
• Ensure adherence processes and address/raise issues that need attention.
• Work proactively with other business functions and stakeholders.
• Ensure fees in relation to the functions responsibilities are posted for services rendered in a timely manner and in line with processes.
• Undertake and participate in relevant management of departmental meetings.
• Periodically review work being undertaken to check for adherence to policy and procedures, check quality of work.
• Ensure complaints, errors and omissions are dealt with as per company policy.
• Daily monitoring of progress of assigned cases.
• Dealing with assigned outstanding cases and follow up.
• Ensuring relevant record keeping on systems used for processing or managing work are maintained and up to date across the function.
• To assist and undertake case work as required in the function.
• Contribute to staff training programmes.
• You will take part and actively contribute to the weekly Team Meetings.
• Please be advised that the Team Leader will be responsible for allocating workloads, with the support from the Senior Officer.
• From time to time, you may be required to perform other reasonable tasks within the scope of your role to support the business.

Competencies

The post holder should have;

• Strong organisational and administrative skills.
• Ability to work as part of a team and positively influence and contribute to the team.
• Good communication skills over the phone, in person and comfortable using video technology to engage with clients and colleagues.
• Ability to work with confidential and sensitive data.
• Good time management.
• Ability to work under pressure and multi-task.
• Experience of working in and maintaining good client relationships and delivering good service.
• High level of commitment and positive attitude.
• Exercise the highest ethical and safety standards when conducting your work, particularly where other people are involved.
• Be energetic in your approach to performing a service to the Company.
• Be attentive to detail and work methodically and accurately.
• Exercise the utmost good faith towards the Company both in carrying out your duties and in all of your dealings with the Company and its clients and/or its suppliers.
• Possess excellent communication skills.
• Present yourself professionally to fellow employees and clients of the Company.
• Use your initiative.
• Be able to work independently as well as part of a team.
• A willing and flexible attitude to working hours to support team and business needs, as required.

Key Performance Indicators

• Service delivery on operational tasks – measured by meeting agreed service standards and any relevant feedback (may include satisfaction surveys) from clients/IFAs/the team.

• Serve as the primary point of contact for clients, addressing their inquiries and concerns in a timely and professional manner.
• Build and maintain strong relationships with clients, developing a deep understanding of their needs, challenges, and goals.
• Collaborate with other internal teams to ensure smooth client onboarding and ongoing account management.
• Identify and capitalize on opportunities to upsell and cross-sell products or services to existing clients.
• Manage and track client engagement and satisfaction, proactively addressing any issues or challenges that arise.
• Prepare and present regular reports on client performance and revenue growth to management.
• Stay up to date with industry trends and best practices to continuously improve client management strategies.
• Develop and execute client retention and expansion strategies, with a focus on achieving revenue targets and increasing customer lifetime value.
• Ensure all client communication and documentation is accurate, complete, and compliant with company policies and regulations.

• Degree (preferred not required)
• Some experience in client management or account management.
• Excellent communication and interpersonal skills.
• Strong organizational skills, with the ability to manage multiple clients and projects simultaneously.
• Experience with Excel or Google Sheets.
• Ability to work independently and as part of a team, with a strong sense of accountability and attention to detail.

• Matric, minimum two to four years experience
• Computer Literacy: MS Excel: Intermediate.
• Excellent communication, interpersonal and organisation skills.
• Self-driven with initiative, deadline driven, excellent planning & organisational skills.
• Ability to work under pressure and adapt to changing demands and conditions.
• High attention to detail, enthusiastic and committed
• Previous experience with CRM software
• Understanding of sales performance metrics

• Dealing telephonically with clients for incoming orders
• Taking enquiries and following up on queries from clients
• Able to answer customers questions on all products offered
• Process orders via email and over the phone and assist over the counter sales for walk in customers
• Ensure information on customer orders is correct
• Liaise with the warehouse department ensuring timeous deliveries of orders
• Assisting with quarterly stock takes
• Understand customer needs and continuously promoting products to new and existing customers
• Contacting customers to ensure the accuracy of information on the invoices
• Follow up on sales quotes weekly
• Maintain accurate records of all follow ups made with customers with feedback to management
• Updating product knowledge by studying new product descriptions and participation in the on-the-job training opportunities
• Making outbound calls to potential customers and following up on leads by referring the customer to the respective external sales reps

About us

Social Places is an award-winning marketing technology agency headquartered in Century City, Cape Town. Since 2015, we have been building powerful, proprietary marketing and CRM software that helps global franchise brands manage their entire digital ecosystem from one intuitive platform.

We currently operate in 49 countries, partnering with some of the world's most recognizable brands. Our team of 60+ passionate professionals thrives in a fast-paced, collaborative environment where innovation meets execution.

As we continue to scale globally, we are looking for a strategic and operational leader who can take ownership of people, finance and key business projects to help drive our next phase of growth.

Role overview:

Social Places is seeking a Client Insights & Reporting Specialist to own the delivery of high-quality client-facing reports, presentations, and insights across our account management portfolio. This role blends strong analytical capability, compelling storytelling, and design sensibility to transform complex data into engaging, actionable insights for clients and senior executives.

Apply here -

Key responsibilities:

Insight generation & data analysis

• Analyze a broad spectrum of data including marketing performance, consumer engagement, competitor benchmarks, and local presence performance across digital platforms.
• Translate complex analytics into clear, actionable recommendations aligned with client goals.
• Use AI tools to automate, enhance, and scale insight generation and storytelling across reporting deliverables.
• Ensure insights remain relevant by integrating emerging industry trends, including AI-driven search and evolving consumer behaviours.
• Quantify ROI, uncover missed opportunities, and identify strategic levers for growth across client portfolios.

Client reporting & presentations

• Create monthly, ad hoc, and case study reports that clearly communicate marketing, reputation, and sentiment data.
• Develop executive-level client presentations for pitches, strategy reviews, and performance updates.
• Maintain and evolve reporting templates and presentation structures to align with brand and industry best practices.
• Ensure all deliverables are visually engaging and brand-compliant, supporting a high standard of client presentation.

Client engagement & collaboration

• Work closely with Account Managers to understand client objectives, tailoring insights to drive retention and strategic impact.
• Present insights and recommendations internally to enable external delivery that resonates with client decision-makers.
• Collaborate cross-functionally with product, operations, and sales teams to feed insights into broader business strategy.

Workflow management & delivery

• Track and manage workload to ensure timely delivery of all reporting commitments, including: Monthly Reports, Case Studies & Ad Hoc Reports
• Stay current on marketing trends, reporting technologies, and design innovations to ensure continuous improvement and relevance in reporting deliverables.

Qualifications & experience:

1. 3+ years in marketing, account management, brand management, or client-facing data insights roles.
2. 2+ years of experience creating executive-level presentations and reports.
3. Advanced PowerPoint, Google Slides, and Excel skills; experience with data visualization tools (e.g., Tableau, Power BI) is advantageous.
4. Strong analytical and problem-solving skills, with a track record of converting complex data into simple insights.
5. Proven experience using AI tools to support research, data analysis, or presentation building.
6. Experience managing high-volume reporting workloads while maintaining accuracy and quality.
7. University degree in marketing, business, data analytics, or a related field is preferred.

Qualifying criteria:

1. Proven ability to simplify complex data into clear, actionable client insights.
2. Strong experience in executive communication and storytelling that influences decision-making.
3. A portfolio demonstrating storytelling, data visualization, and design skills.
4. Ability to manage multiple projects and deadlines in fast-paced environments.
5. A strategic thinker who understands client needs, commercial objectives, and can align insights to business growth goals.
6. Familiarity with AI-driven content and data tools to enhance productivity and insight quality.

Why join us?

• Dynamic culture - Enjoy a collaborative environment, team-building events and regular office braais.
• Extra leave - Earn one additional leave day for every year worked.
• Performance bonus - Competitive annual bonus linked to performance.
• Career growth - Be part of a fast-growing MarTech company with global expansion plans and endless opportunities for advancement.

Apply here -

Company

Munich Re

Location

Johannesburg , South Africa

Career Level 4

We are looking for a Client Manager in our Client Management Team for the Non-Life business to manage the substantial Munich Reinsurance Africa Branch (MRAB) portfolio and find new opportunities to grow with our clients. As part of the largest reinsurer in the world your job will involve delivering Munich Re value and service to our clients to ensure a leading position in the market. You will report to the Client Management Executive. You will not have any direct reports.

Your Role:

• Understand Munich Re's strategy/value proposition/unique selling proposition, sales approach (e.g. direct vs. broker), tactical steps and positioning of competitors compared to MR, and positioning of clients/brokers and their relevance for MR
• Develop an understanding of clients' strategy, decision-making landscape and business/financial needs (including capital requirements) to ensure deeper reinsurance engagement and reach
• Analyse market drivers, competition and broker environment/activities as well identify trends
• Develop strategies and plans to defend and grow client relationships
• Broaden MR's network, including for new business opportunities
• Align with internal teams e.g. Underwriting to develop a strategy for renewal, to develop tactical steps and negotiate the best outcome for Munich Re
• Develop and realise market/client approaches in cross-departmental teams; strengthen MR's value proposition through differentiation, services rendered together with different MR units (i.e. Insurance Consulting, Cyber)
• Convey the Munich Re Groups value propositions in a compelling way
• Use several channels to build the brand including social media, conferences, events and the like.
• Establish best practices for CRM-driven interaction between outside client, sales/underwriting teams, innovation and consulting.
• Develop knowledge across all lines of business, with the ability to identify risks, understand Reinsurance structures, and explain concepts to others, whilst building in-depth expertise in main classes of business

Your profile:

• Advanced university (or other business) degree and professional designation with at least 5 years of hands-on, in-depth Non-Life (re-) insurance experience.
• High degree of client orientation.
• Has experience in project management methodologies and team leadership, with the ability to manage interdivisional projects.
• Ability to present and provide analysis up to and including the C Suite of multinational companies and governmental entities.
• Abstract reasoning skill.
• Ability to embrace what drives customer behaviour and decisions through analysis, based on both qualitative and quantitative data.
• Curiosity and entrepreneurialism with the ability to collaborate with others to set a vision and orchestrate a process to implement that vision.
• The ability to act in a consultative role with multiple stakeholder levels and areas of business.

Our Benefits:

• Life and Health Benefits
• Retirement Benefits
• Hybrid working environment
• Bonus Scheme
• Employee Assistance Program

At Munich Re, we embrace and value the interaction of diverse backgrounds, experiences, perspectives and thought. This interaction is our foundation of our open culture and spirit of partnership. It shapes how our teams are built and cultivated and how we are supported and developed. And at the center of this interaction is each of us. As part of our commitment to opportunity, growth and diversity, preference may be given to candidates in line with our Employment Equity Plan.

Job ID

31742

Location

Cape Town, South Africa

Work Types

Permanent

Categories

Capital Markets

We never ask for payment as part of our selection process, and we always contact candidates via our corporate accounts and platforms. If you are approached for payment, this is likely to be fraudulent. Please check to see whether the role you are interested in is posted here, on our website.

About TMF Group

TMF Group is a leading provider of critical administrative services, helping clients invest and operate safely around the world. We serve corporates, financial institutions, asset managers, private clients and family offices, providing the combination of accounting, tax, payroll, fund administration, compliance and entity management services essential to global business success.

Discover the Role

Supports their team in the provision of a high-quality client service, producing service deliverables for a portfolio of clients, including the preparation of data, book-keeping and more complex accounting processes. Responsible for delivering specified deliverables to clients in accordance with internal and external deadlines.

Prepares management accounts, financial statements and tax filings under review and supervision of the Client Account Manager. Answers queries from clients and provides them with requested documentation.

Key Responsibilities

Assisting in production of underlying portfolio reconciliation between trustee and client records

• Responsible for ensuring the timely completeness and accuracy of the accounting records while using the appropriate functionalities of the mandated systems (like DAX)
• Responsible for meeting the indicated deadlines for each allocated client
• Limited day-to-day contact for clients where sourcing of reports from clients are required.
• Responsible for the accurate booking of all journal entries and accounting documents into the general ledger for allocated clients for a complete financial closure (accruals, prepayments, market value adjustments and pricing of underlying portfolio)
• Assists in the maintenance of the chart of accounts, sub-ledger accounts and other accounting application configurations
• Identifies out-of-scope service and providing respective information to the team leader/manager
• Maintains contact with TMF audit liaison team assisting in resolving client and audit queries
• Keeps up to date with changes in local accounting and tax legislation

Key Requirements

Degree holder in Accountancy

• Completion of articles at a accounting firm is preferred
• Candidate with 2-4 years job experience is preferred
• Resourceful, independent and strong problem-solving abilities
• Excellent written and communication skills, with strong ability to plan ahead and organise themselves
• Analytical structured mind set with ability to follow and build upon existing processes and ensure data is maintained with accuracy and consistency
• Fluency in English is preferred
• Proficiency in MS Excel and MS Word is essential, with experience of local accounting system desirable

What's in it for you?

An exciting opportunity in an international company

Professional development opportunities as well as extensive individual further training opportunities, supported by our TMF Business Academy

A career within an ever evolving market

Flat hierarchies with direct contact to management and international exchange

Want to know more about a career with TMF Group? Watch this video:

We're looking forward to getting to know you

We are looking for a Client Partner / Business Development Specialist who has a passion for client relations to join our energetic and results driven Decision Inc. Commercial Team. Good communication, managerial and leadership skills are a must, and a high-level technical understanding of our various solutions is advantageous. There will be exposure to a wide range of industries, so the ability to quickly understand new business environments are essential.

Who Are We?
Decision Inc. is a global digital partner that enables businesses to reinvent themselves to realise their full potential.
We deliver agility, resilience, and intelligence to any enterprise, enabling them to adapt quickly and thrive through innovation and opportunity. Our teams have engaged with more than 400 clients globally over the past 15 years, providing them with the expertise to build, operate, and optimise their digital businesses.

We achieve this by leveraging the worlds best technology to drive our clients business ambitions forward into tomorrow's reality. These technologies include but are not limited to: Microsoft, SAP, Qlik, Snowflake, Alteryx, Automation Anywhere, and Workday Adaptive Insights.

Our success is ultimately driven by our entrepreneurial culture, industry exposure, and the passion of our people. We have three key cross-functional teams Functional and Specialist Consulting, Development, and Engineering teams. Based in four global offices, our exceptional consultants focus on delivering value to clients by keeping them at the centre of our service delivery. To find out more about our exciting fast-paced culture visit: Careers at Decision Inc.

What Will You Do?
Key Responsibility:

• Partner with your clients throughout their Digital Transformation journey to achieve required business outcomes.
• Manage the sales target for your client portfolio by driving the Decision Inc. value proposition, through existing lines of business and introducing new lines of business into the client environment.
• Performing account management activities within your client portfolio.
• Actively engaging with clients on new project work.
• Identifying and driving on-sell/up-sell opportunities within your clients.
• Preparing and managing action plans & targets for your clients.
• Identify new business opportunities to add to your existing client portfolio

Who do you need to be:

• Relevant Degree e.g. B.Com Business Management or Information Systems.
• Minimum 5 years experience in commercial, target driven role.
• Experience within consulting service environment.
• Knowledge of and experience in one of our service offerings, such as Business Intelligence, Enterprise Performance Management, Business Productivity Solutions etc.
• Strong problem-solving skills and good communication skills, both written and verbal.
• Ability to explain technical concepts to business stakeholders in a language they understand, and business requirements to technical people.
• Ability to successfully manage and maintain strong relationships with a team and clients.
• Effective planning and organizational skills.
• Understanding of how to enhance business outcomes with technology.