5,882 Client Relationship Managers jobs in South Africa

Overview

Sales Manager / Account Manager
Own revenue growth, key accounts, and new product opportunities in specialty steel
Johannesburg Specialty steel manufacturing R500,000 toR700,000 CTC p/a 8am to5pm

A leading South African specialty steel manufacturer supporting infrastructure and industrial sectors nationwide. Their products serve electrification, telecoms, roads, mining, and automotive, with a reputation for reliability and practical innovation. The business thrives on close partnerships with customers and prides itself on measurable impact in critical projects.

As Sales Manager / Account Manager, you'll take ownership of revenue growth, strategic accounts, and new product opportunities. This role blends hands-on account leadership with structured pipeline development, market research, and cross-functional collaboration. Your contribution will directly support business expansion while driving continuous improvement across sales and marketing.

• Manage and grow key accounts, identifying and converting new revenue opportunities

• Lead timely, accurate quotation processes and ensure conversion to orders

• Conduct market research on customers, competitors, trends, and new product opportunities

• Develop outreach strategies to win, retain, and expand client relationships

• Track and report on team performance metrics to measure campaign and project impact

• Create compelling content for web, social media, and other marketing platforms

• Support product costing, margin improvements, and marketing cost savings

• Troubleshoot sales/marketing issues and implement corrective actions and best practices

• Collaborate closely with Production, Quality, Toolroom, and Maintenance to meet customer requirements

• Minimum 4 years of commercial experience in the steel sector (experience in electrical wholesale or construction will also be considered)

• Qualification: Diploma/BTech/BSc (Engineering) or Diploma/BCom with costing and sales experience in steel

• Proven track record in account management, forecasting, and pipeline discipline

• Strong analytical ability for performance tracking, costing, and ROI evaluation

• Skilled communicator, able to produce clear and compelling customer-facing content

• Growth-minded, organised, and confident, leading cross-functional initiatives to deadlines

Sales Manager / Account Manager
Own revenue growth, key accounts, and new product opportunities in specialty steel
Johannesburg Specialty steel manufacturing R500,000 to R700,000 CTC p/a 8am to 5pm

About Our Client
A leading South African specialty steel manufacturer supporting infrastructure and industrial sectors nationwide. Their products serve electrification, telecoms, roads, mining, and automotive, with a reputation for reliability and practical innovation. The business thrives on close partnerships with customers and prides itself on measurable impact in critical projects.

The Role: Sales Manager / Account Manager
As Sales Manager / Account Manager, you'll take ownership of revenue growth, strategic accounts, and new product opportunities. This role blends hands-on account leadership with structured pipeline development, market research, and cross-functional collaboration. Your contribution will directly support business expansion while driving continuous improvement across sales and marketing.

Key Responsibilities

• Manage and grow key accounts, identifying and converting new revenue opportunities

• Lead timely, accurate quotation processes and ensure conversion to orders

• Conduct market research on customers, competitors, trends, and new product opportunities

• Develop outreach strategies to win, retain, and expand client relationships

• Track and report on team performance metrics to measure campaign and project impact

• Create compelling content for web, social media, and other marketing platforms

• Support product costing, margin improvements, and marketing cost savings

• Troubleshoot sales/marketing issues and implement corrective actions and best practices

• Collaborate closely with Production, Quality, Toolroom, and Maintenance to meet customer requirements

About You

• Minimum 4 years of commercial experience in the steel sector (experience in electrical wholesale or construction will also be considered)

• Qualification: Diploma/BTech/BSc (Engineering) or Diploma/BCom with costing and sales experience in steel

• Proven track record in account management, forecasting, and pipeline discipline

• Strong analytical ability for performance tracking, costing, and ROI evaluation

• Skilled communicator, able to produce clear and compelling customer-facing content

• Growth-minded, organised, and confident, leading cross-functional initiatives to deadlines

An exciting new position as Sales Manager has become available with a leading internationally branded hotel group looking after their luxury Cape Town property, driving revenue growth across MICE, leisure & corporate segments.

• You’ll be proactive in sourcing, development & maintenance of relationships with key accounts in all three segments.
• Achieve sales targets through effective account management, networking & prospecting.
• Create & implement sales strategies to maximise revenue & market share.
• Conduct site inspections, sales calls, client entertainment & attend trade shows.
• Collaborate with the operations & events teams to ensure seamless client experiences.
• Prepare reports, forecasts & market analysis as required.

• Minimum 3–5 years’ experience in hotel sales, with proven success in MICE, leisure and corporate segments.
• Experienced with international hotel brands
• Strong network of contacts in the local and international market.
• Excellent communication, negotiation and presentation skills.
• Goal-driven, self-motivated and able to work independently and as part of a team.
• Flexible with working hours and travel as required

• Market related + pension + medical contribution + excellent performance bonus

Overview

Zoho is one of the world's most prolific software companies. With 55+ applications in nearly every major business category, including sales, marketing, customer service, accounting and back office operations, and an array of productivity and collaboration tools built from the ground up, Zoho has the depth and breadth to solve even the most complex business challenges.

With more than 130 million+ users and over 18,000 employees across the globe, hundreds of thousands of companies rely on Zoho, every day to run their businesses, including Zoho itself. With 29 years of being private, bootstrapped and profitable, we understand what it takes to run a sustainable, resilient business.

Sales Manager

6-10 Years

Johannesburg, South Africa

• Own the outbound sales motion from prospecting to pitch to close.
• Target mid-market and enterprise accounts across South Africa.
• Lead introductory calls and drive the complete sales cycle.
• Work closely with marketing, product, and pre-sales to align go-to-market strategies.
• Consistently hit (and exceed) your sales targets.

• 6–10 years of outbound B2B SaaS sales experience, whether in a principal or partner environment — ideally in CRM, HR tech, low-code platforms or other SaaS applications.
• A proven track record of closing high-value deals in South Africa.
• Strong understanding of the local tech ecosystem and enterprise buying cycles.
• Comfortable speaking with C-levels and navigating complex deals.
• A hunter's mindset — proactive and self-driven.

Overview

Company Description: John Crane, a business of Smiths Group, is a global leader in mission-critical flow control solutions for energy and process industries that enable efficient and sustainable operations. Our products include mechanical seals and systems, couplings, bearings, filtration systems, and predictive digital monitoring technologies. We have a global network of more than 200 sites in over 50 countries and employ more than 6,000 people worldwide. We partner with our customers to help them keep their operations safe, reduce downtime, improve efficiency, and meet the latest environmental standards. John Crane is part of Smiths Group. For over 170 years, Smiths has been pioneering progress by engineering for a better future. We serve millions of people every year, helping to create a safer, more efficient, productive, and better-connected world across four global markets: energy, security & defence, space & aerospace, and general industrial. Listed on the London Stock Exchange, Smiths employs approximately 16,000 colleagues in over 50 countries.

Job Description:

The following responsibilities describe the role and impact expected for Mpumalanga and related regional activities.

• Develop and implement strategies for growth with clearly mapped opportunities for the short, medium, and long term.
• Maintain close contact with the Global BDM, product and segment experts when developing the longer-term plan for Mpumalanga.
• Establish strategic alliances with OEMs and EPCs, cultivating long-term commitment and cooperation for mutual benefit and added value.
• Establish and maintain contracts and contacts across the Region appropriate for the successful and profitable management of the Region.
• Prepare sales plans and maintain a high level of forecast accuracy with monthly planning and reporting.
• Address incoming telephonic and e-mail inquiries, providing outstanding customer support for technical and commercial matters.
• Process and coordinate orders with the CST to ensure customer receipt of complete orders by the required date and to the correct specification.
• Keep abreast of new developments in Mpumalanga and monitor competitor activities.
• Develop and maintain a customer relationship management (CRM) database that tracks projects, opportunities, orders and sales.
• Develop a detailed customer action plan focused on growing existing business and entering strategic markets with new products and services.
• Create and maintain the customer/sales database (plant surveys) as well as prices and contracts.
• Create a strategic marketing and communication plan including events, workshops, advertising and a calendar of events for the year.
• Maintain a detailed competitive matrix file, conduct market research on competitors, and develop a competitive analysis tracker with competitor movements and market share.
• Assist the finance department in resolving payment issues.
• Prepare and achieve annual orders and sales budgets.
• Analyze, present and manage strategic growth initiatives, devise and implement the most appropriate sales organization for Mpumalanga, challenge the current route to market and pursue fresh ideas to strengthen market position.
• Develop team through implementation of respective IDPs.

• MBA Degree or equivalent
• Mechanical Engineering Degree
• 10 years’ sales industry experience, including 5 years of experience in organizational development, succession planning and employee development
• A strong understanding of P&L management
• Strong understanding and experience with complex commercial agreements and contracts; NEC3 contract negotiation advantageous
• Able to influence and establish new relationships as well as strengthen existing ones

With colleagues across the globe, we are proud of our diversity. To foster inclusivity, we run employee resource groups (ERGs) to provide a safe space for employees to connect and support each other. Our cross-business ERGs include Veterans, Pride Network, Black Employee Network, Network, and Neurodiversity.

Across our company, we recognize excellence, culminating in the Smiths Excellence Awards, our annual celebration of the most extraordinary activities, people, and projects that best showcase our strengths and help drive our business forward. We announce these on our annual Smiths Day, a global celebration of Smiths around our network. Join us for a great career with competitive compensation and benefits, while helping engineer a better future.

We believe that different perspectives and backgrounds are what make a company flourish. All qualified applicants will receive equal consideration for employment regardless of color, religion, sex, sexual orientation, gender identity, national origin, economic status, disability, age, or any other legally protected characteristics. We are proud to be an inclusive company with values grounded in equality and ethics, where we celebrate, support, and embrace diversity. At no time during the hiring process will Smiths Group, nor any of our recruitment partners ever request payment to enable participation – including, but not limited to, interviews or testing. Avoid fraudulent requests by applying for jobs directly through our careers website (Careers - Smiths Group plc).

Main Purpose

To recruit, maintain and develop sales representatives and brokers and set targets.

• Develop an integrated sales & marketing plan
• Implement and align marketing plan with regional plan and submit to management
• Review and update strategic plan on a regular basis
• Compile report on progress made on strategic plan
• Communicate strategic plan to sales representatives

• Advertise and market representative positions through presentations
• Select applicants in accordance with FSCA requirements and implementation of assessment selection battery

• Facilitate the pre-course and post-course training
• Responsible for on-the-job assessment of representatives

• Give technical support and motivation to representatives
• Coach representatives on improving their selling skills
• Provide recognition through performance management system

• Ensure brokers are equipped with sufficient office documentation e.g. application forms
• Handle administration queries on behalf of dedicated brokers
• Check business methods of dedicated brokers and advise accordingly
• Update brokers on Assupol products and services regularly
• Ensure computer software of brokers are up to date in respect of Assupol products and services
• Build professional business relationships with brokers

• Identify, penetrate and develop new markets
• Negotiate stop order markets
• Maintain contacts with key decision makers and insurance industry resources (new and existing)
• Retain and increase market share in existing markets
• Manage the business retention
• Conduct product presentations in the market

• Ensure and monitor set production targets are achieved
• Maintain business retention

• Supervise representatives when rendering services under supervision
• Submit supervision evidence to MSSI on a monthly basis
• Mentor and train supervisees to ensure that they have a proper understanding of products
• Observe meetings between representatives and clients

• Complaints
• Number of complaints received
• Number of complaints referred for investigation (Forensic)
• Number of complaints referred for Debarment Hearing based on the outcome from the Debarment Committee

• Refresher Training
• New Product Training
• Record of Advice
• Financial Needs Analysis
• Completion of the application forms

• Adhere to code of conduct
• Adhere to TCF
• Comply with risk and audit requirements
• Display the values and culture
• Provide leadership to your team to assist them in achieving their target

Location: Cape Town

• Manage organizational sales by developing a business plan that covers sales, revenue, and expense controls.
• Meet planned sales goals.
• Set individual sales targets with the sales team.
• Track sales goals and report results as necessary.
• Oversee the activities and performance of the sales team.
• Coordinate with marketing on lead generation.
• Provide ongoing training of salespeople.
• Develop the sales team through motivation, counselling, and product knowledge education.
• Promote the organization and products.
• Understand our ideal customers and how they relate to our products.
• Contribute to team effort by accomplishing related results as needed.
• Carry out any other reasonable and lawful duties required by the Dealer Principal from time to time.

• 2–3 years’ experience in a similar role advantageous
• Code 8 licence
• Matric or higher
• Commercial experience
• Experience in planning and implementing sales strategies
• Experience in customer relationship management
• Experience managing and directing a sales team

Company Description

At Financial Wealth Holdings (FWH), we believe financial wellness is the foundation of a better life.

As one of South Africa’s trusted financial rehabilitation and wellbeing group of companies, we empower individuals to take control of their finances, restore their credit, and build long-term financial stability.

From debt counselling and credit repair to insurance solutions, our mission is to guide South Africans through every step of their financial journey with integrity, empathy, and expertise.

We’re looking for a Sales Manager to lead our high-performing Sales Department at our Cape Town offices.

In this full-time, on-site role, you’ll oversee a team of digital agents and team leaders who engage with clients via WhatsApp, online leads, and telephonic channels conducting financial assessments and recommending tailored financial wellness solutions.

You’ll play a key role in driving performance, refining processes, and ensuring exceptional client experiences in a fast-paced, people-driven environment.

• Lead, mentor, and inspire a team of digital agents and team leaders within a dynamic contact centre.
• Conduct regular coaching, performance reviews, and skills development sessions.
• Build a culture of accountability, professionalism, and growth.

• Drive sales performance across digital and telephonic channels.
• Oversee lead management, follow-ups, and conversion optimization.
• Collaborate with marketing to align lead generation strategies with sales goals.

• Manage team rosters, productivity, and workflow efficiency.
• Track and report on KPIs, conversion rates, and revenue performance.
• Uphold HR, labour, and disciplinary processes in line with the Basic Conditions of Employment Act.

• Develop and execute sales strategies aligned with FWH’s growth objectives.
• Identify opportunities to enhance the digital customer journey.
• Stay informed about credit legislation, market trends, and competitor activity.

• Minimum 3 years’ experience in a sales management role, preferably within financial services or credit-related industries.
• Proven success managing digital and telephonic sales teams.
• Strong understanding of credit rehabilitation, financial assessments, and affordability analysis.
• Excellent leadership, communication, and coaching skills.
• Proficient in CRM systems, Microsoft Excel, and performance reporting.
• Knowledge of labour law, performance management, and compliance best practices.
• Matric (Bachelor’s pass) required; tertiary qualification in Business, Sales, or Finance advantageous.
• Clear criminal and credit record essential.