1,235 Client Relations Manager jobs in South Africa

Job Description : Client Relations Manager REPORTS TO : Head of Operations OCCUPATIONAL LEVEL : Middle Management FUNCTIONAL AREA : SDC Skills Sales COMPANY : The Skills Development Corporation (Pty) Ltd LOCATION : 24 Achter Road, Paulshof, Sandton, Key Role Purpose

• Leads and manages a sales team to achieve company revenue targets by developing and implementing sales strategies, managing the sales pipeline, recruiting and training sales representatives, and motivating the team to generate leads and build client relationships.
• Understanding client needs, communicating effectively, and acting as a liaison between clients and internal teams.
• Retain existing clients and drive new business growth.

Key Outcomes

• Leadership and Team Management
• Sales strategy and planning
• Sales performance and reporting
• Client Relations and Business Development
• Meeting and Project Management
• Training & Development
• General Duties Role Requirement Essence of the role / Key Accountabilities Key Activities Leadership and Team Management Overseeing the daily operations of the sales team, including managing the sales pipeline, coaching and mentoring sales representatives, and addressing performance issues Identifying, interviewing, and hiring new sales team members who meet the company's requirements Providing ongoing training and development opportunities for sales representatives to enhance their skills and knowledge Sales strategy and planning Identifying and developing effective sales strategies, tactics, and processes to drive sales and achieve revenue goals Establishing realistic and achievable sales goals and quotas for individual sales representatives and the overall team Tracking and managing the sales pipeline to identify opportunities, forecast sales, and prioritize leads Creating and implementing comprehensive sales plans that align with the company's overall business strategy Sales performance and reporting Regularly tracking and analysing sales performance data, identifying areas for improvement, and adjusting sales strategies as needed Generating reports on sales activity, analysing performance metrics, and providing regular forecasts of future sales Developing and managing the sales budget, ensuring that resources are allocated effectively to support sales efforts Client Relations and Business Development Developing and maintaining strong relationships with key clients, understanding their needs, and ensuring their satisfaction Developing and implementing strategies to generate new leads and opportunities Collaborating with marketing, product development, and other departments to ensure alignment and support for sales efforts Managing communications between key clients and internal teams Coordinate with company operations so that the client's expectations are met Develop initiatives to increase client satisfaction and retention Negotiating contracts with clients and establishing timeline of performance Meeting and Project Management Coordinate diaries of the sales team and self Conclude meeting / s with new, potential and existing clients Understand the needs and requirements of all new and potential clients Presentation of current offer / s to all new and potential clients Agree on proposal terms : Number of learners Demographics Onsite or offsite solution Qualification Payment terms Start date Appointments for all renewals must be set on the basis listed below : For all SDC clients, irrespective of where the client is based, one client visit needs to be done per year, over and above the renewal meeting as stated above All client renewal visits must be set within a minimum period of 60 Days before the completion of the clients' current program All renewal documentation must be completed no later than one month before the completion of the clients' current program Act as the key interface between the client and all relevant departments Manage a client's project / s from beginning to end Maintain and update client contact records Meeting all client needs and deliverables according to proposed timelines Client Proposal Complete a skills analysis for new / potential clients Draft and populate proposal as per the proposed terms discussed in the meeting Forward prepared proposal through to client with additional information required Follow up on the proposal after two days, if the client has accepted or not If the proposal is accepted, receive the signed proposal from the client, with the supporting documents : Tax Clearance Company Registration Documents Fixed Term Contract / s Letter of Delegation (if applicable) Distribution of induction email to the various departments (Sourcing, Projects, Operations, Admin, Facilitation, Finance and SETA Liaison) The induction email content forwarded to all HOD's, include : The signed proposal and supporting documents Demographics Qualification Contract dates Fixed Term Contract template Invoice terms Hosting of learner Payroll due date Workplace Health Plan (WHP) Training & Development
• Keep up to date with legislative requirements on the B-BBEE Act, Skills Development Act, Skills Development Levies Act, The Income Tax Act, and any other Act as required for the completion of this Role
• Continuously train and develop all the sales team and associates of the company
• Host a Skills Development Workshop annually General Duties
• Complete all tender applications for and behalf of the company
• Ensure all Service Level Agreements are completed, signed and stored
• Represent the organisation at sales and marketing conventions, trade exhibitions and other forums
• Complete monthly payment schedules for finance department
• Complete Supplier & Enterprise Development Contracts and reconciliations for loans
• Complete Sales team commission recons monthly
• Assist clients with information required for their B-BBEE Audit
• Bi-weekly meetings with all HOD's Job Specific Requirements Competencies (Knowledge, skills and attributes) Competency / Performance Drivers Technical / Professional Expertise Able to multi-task, prioritize and manage time efficiently Goal-orientated, organised team player Encouraging to team / staff, able to mentor and lead Excellent verbal and written communication skills Have excellent people skills and intuitive to client's business needs Highly self-motivated and self-directed Delivering Results and Meeting Client Expectations Knowledge and understanding of various legislation Problem solving skills Ability to function independently and under pressure and commit to deadlines Computer Literacy, with emphasis on Excel skills Strong negotiation skills, with ability follow through on client contracts Proven results of delivering client solutions and meeting sales goals Knowledge and understanding of The BBBEE Act, The Skills Development & Skills Development Levies Act, The Income Tax Act, The New Minimum Wage Act, The Employment Equity Act, The Codes of Good Practice on People with Disabilities Acquire a thorough knowledge and understanding of key client needs and requirements Qualifications Minimum
• National Diploma in Sales and Marketing
• Business Administration
• Client Relationship Management
• Communications Ideal BCom Degree in business commerce, such as Sales and Marketing or Finance MDP B-BBEE Experience Minimum 3 / 4 years relevant managerial experience, with at least 3 years at middle management level Proven track record of sales successes Proven track record of meeting targets and generating new business Ideal
• A minimum of 5 years' experience, at senior management level with full competence as a Client Relations Manager / Sales Manager Remuneration
• Basic Salary – R35 ,00 to R50 ,00 (negotiable dependant on experience)
• Commission earned - paid monthly with salary package, dependant on monthly targets achieved
• Provident fund, disability & risk benefit after 6 months permanent employment – fully company funded Disclaimer The above job profile is intended to describe in general the nature and level of work performed by employees of the company assigned to this job role.

It is not designed to contain or be interpreted as a comprehensive list of all duties, responsibilities, and qualifications.

The Skills Development Corporation reserves the right to amend and change responsibilities to meet the needs of the business as necessary.

We are searching for a Client Relations Manager. The successful candidate will be responsible for developing and maintaining relationships with Insurers, Brokers, and underwriting Managers. Also managing assessing administrators, ensuring the smooth running of Operations in order to optimise profits.

Key responsibilities:

Ensure requisite administration and authorisation takes place for validation of procurement process.

Ensure internal and external governance and compliance is always adhered to.

Provide superior liaison with external partners to retain current business and attract new business

Identify and report irregularities to risk management.

Ensure accurate administration of monthly payments and purchases.

Relevant tertiary qualification

National Senior Certificate (Grade 12)

3-5 years of General Management, Client and Customer Service experience

Salesforce and Zendesk experience advantageous

Microsoft Excel - Advanced

Reliable transport

We are searching for a Client Relations Manager. The successful candidate will be responsible for developing and maintaining relationships with Insurers, Brokers, and underwriting Managers. Also managing assessing administrators, ensuring the smooth running of Operations in order to optimise profits.

Key responsibilities:

Ensure requisite administration and authorisation takes place for validation of procurement process.

Ensure internal and external governance and compliance is always adhered to.

Provide superior liaison with external partners to retain current business and attract new business

Identify and report irregularities to risk management.

Ensure accurate administration of monthly payments and purchases.

Relevant tertiary qualification 

National Senior Certificate (Grade 12)

3-5 years of General Management, Client and Customer Service experience

Salesforce and Zendesk experience advantageous

Microsoft Excel - Advanced

Reliable transport

Overview

We are looking for an exceptional hospitality professional to join our team in Johannesburg. If you’ve thrived in a 5-star hotel or boutique hospitality environment, particularly in concierge, guest relations, or front-of-house—and want to bring your five-star service skills into a dynamic client-focused role, we’d love to hear from you.

Location: Johannesburg, Gauteng, South Africa

• Be the first point of contact for VIP clients & visitors
• Coordinate access control & visitor management
• Liaise between security teams & clients to anticipate needs
• Maintain professional records & reports

• 3+ years in 5-star/boutique hospitality (concierge/front-of-house)
• Proven experience in hotels, resorts, or large-scale hospitality operations.
• Strong leadership, communication, and interpersonal skills.
• Bachelor’s degree in hospitality management, Business Administration, or related field (would be advantageous)
• Excellent communication & problem-solving skills
• Strong organizational ability & discretion with information
• Willingness to work rotating day/night shifts
• Proficiency in hospitality software (Opera, Fidelio) and Microsoft Office.

Client Relations Manager - 0760 - Johannesburg, South Africa

Join to apply for the Client Relations Manager role at Bionic Talent.

Our client is a specialized digital marketing agency focused exclusively on supporting mental health professionals. They partner closely with therapists, psychologists, and mental health clinics to enhance online visibility, drive organic traffic, and generate high-quality leads. With a deep understanding of the unique needs of the mental health industry, our client delivers tailored digital marketing solutions that foster sustainable growth.

We are hiring a Client Relations Manager for our client to serve as the trusted partner to their clients, helping them understand, navigate, and succeed with their digital marketing strategies. You’ll be managing 25–30 client accounts, coordinating between the internal team and clients to ensure goals are met and relationships are nurtured.

This role requires high emotional intelligence, sound judgment, and the ability to communicate digital marketing concepts simply and clearly. The right candidate is confident, an active listener, and capable of understanding both the emotional tone and technical needs of non-technical clients.

Professional Fluency In English Is Essential.

Experience in digital marketing agencies is required.

Experience In The Healthcare/wellness Industry Is Preferred.

• Manage and nurture 25–30 client accounts in the mental health industry
• Translate technical digital marketing updates into clear, client-friendly communication
• Act as the main point of contact for all client queries, status updates, and feedback
• Ensure project deliverables are met on time by coordinating efficiently with the internal team
• Prioritize requests based on impact and team capacity — avoiding overload on any one specialist
• Proactively report progress, task completions, and updates without needing reminders
• Oversee project timelines and deliverables using ClickUp, ensuring transparency and accountability across teams
• Monitor project pipelines and keep tasks organized, updated, and moving efficiently through ClickUp
• Track and analyze campaign performance data; provide clients with clear, insightful reports and recommendations based on analytics

• Minimum 3 years of experience as Client Relations Manager or related field
• Proficiency in organizational tools and CRMs like ClickUp, GoHighLevel, etc
• Solid understanding of digital marketing factors, mainly Web design, SEO, and Google Ads
• Friendly, confident demeanor with strong interpersonal skills
• Excellent organizational and time management abilities with attention to detail
• Strategic thinking and problem-solving skills, with ability to identify and fix issues proactively
• Experience working in digital marketing agencies is required
• Fluent in English, oral and written

• Position: Client Relations Manager
• Remote Status: Fully Remote
• Preferred Location: Global
• Working Hours: 9 am to 6 pm EST
• Holidays: US Local Holidays
• Salary: USD 1800 to USD 2400 per month
• Internal Job ID: 0760

Mid-Senior level

Full-time

Sales and Business Development

Human Resources Services

Referrals increase your chances of interviewing at Bionic Talent by 2x

Client Relations Manager - 0760 - Johannesburg, South Africa

Join to apply for the Client Relations Manager role at Bionic Talent.

Our client is a specialized digital marketing agency focused exclusively on supporting mental health professionals. They partner closely with therapists, psychologists, and mental health clinics to enhance online visibility, drive organic traffic, and generate high-quality leads. With a deep understanding of the unique needs of the mental health industry, our client delivers tailored digital marketing solutions that foster sustainable growth.

We are hiring a Client Relations Manager for our client to serve as the trusted partner to their clients, helping them understand, navigate, and succeed with their digital marketing strategies. You’ll be managing 25–30 client accounts, coordinating between the internal team and clients to ensure goals are met and relationships are nurtured.

This role requires high emotional intelligence, sound judgment, and the ability to communicate digital marketing concepts simply and clearly. The right candidate is confident, an active listener, and capable of understanding both the emotional tone and technical needs of non-technical clients.

Professional Fluency In English Is Essential.

Experience in digital marketing agencies is required.

Experience In The Healthcare/wellness Industry Is Preferred.

• Manage and nurture 25–30 client accounts in the mental health industry
• Translate technical digital marketing updates into clear, client-friendly communication
• Act as the main point of contact for all client queries, status updates, and feedback
• Ensure project deliverables are met on time by coordinating efficiently with the internal team
• Prioritize requests based on impact and team capacity — avoiding overload on any one specialist
• Proactively report progress, task completions, and updates without needing reminders
• Oversee project timelines and deliverables using ClickUp, ensuring transparency and accountability across teams
• Monitor project pipelines and keep tasks organized, updated, and moving efficiently through ClickUp
• Track and analyze campaign performance data; provide clients with clear, insightful reports and recommendations based on analytics

• Minimum 3 years of experience as Client Relations Manager or related field
• Proficiency in organizational tools and CRMs like ClickUp, GoHighLevel, etc
• Solid understanding of digital marketing factors, mainly Web design, SEO, and Google Ads
• Friendly, confident demeanor with strong interpersonal skills
• Excellent organizational and time management abilities with attention to detail
• Strategic thinking and problem-solving skills, with ability to identify and fix issues proactively
• Experience working in digital marketing agencies is required
• Fluent in English, oral and written

• Position: Client Relations Manager
• Remote Status: Fully Remote
• Preferred Location: Global
• Working Hours: 9 am to 6 pm EST
• Holidays: US Local Holidays
• Salary: USD 1800 to USD 2400 per month
• Internal Job ID: 0760

Mid-Senior level

Full-time

Sales and Business Development

Human Resources Services

Referrals increase your chances of interviewing at Bionic Talent by 2x

Client Relations Manager - 0760 - Johannesburg, South Africa

Join to apply for the Client Relations Manager role at Bionic Talent.

Our client is a specialized digital marketing agency focused exclusively on supporting mental health professionals. They partner closely with therapists, psychologists, and mental health clinics to enhance online visibility, drive organic traffic, and generate high-quality leads. With a deep understanding of the unique needs of the mental health industry, our client delivers tailored digital marketing solutions that foster sustainable growth.

We are hiring a Client Relations Manager for our client to serve as the trusted partner to their clients, helping them understand, navigate, and succeed with their digital marketing strategies. You’ll be managing 25–30 client accounts, coordinating between the internal team and clients to ensure goals are met and relationships are nurtured.

This role requires high emotional intelligence, sound judgment, and the ability to communicate digital marketing concepts simply and clearly. The right candidate is confident, an active listener, and capable of understanding both the emotional tone and technical needs of non-technical clients.

Professional Fluency In English Is Essential.

Experience in digital marketing agencies is required.

Experience In The Healthcare/wellness Industry Is Preferred.

• Manage and nurture 25–30 client accounts in the mental health industry
• Translate technical digital marketing updates into clear, client-friendly communication
• Act as the main point of contact for all client queries, status updates, and feedback
• Ensure project deliverables are met on time by coordinating efficiently with the internal team
• Prioritize requests based on impact and team capacity — avoiding overload on any one specialist
• Proactively report progress, task completions, and updates without needing reminders
• Oversee project timelines and deliverables using ClickUp, ensuring transparency and accountability across teams
• Monitor project pipelines and keep tasks organized, updated, and moving efficiently through ClickUp
• Track and analyze campaign performance data; provide clients with clear, insightful reports and recommendations based on analytics

• Minimum 3 years of experience as Client Relations Manager or related field
• Proficiency in organizational tools and CRMs like ClickUp, GoHighLevel, etc
• Solid understanding of digital marketing factors, mainly Web design, SEO, and Google Ads
• Friendly, confident demeanor with strong interpersonal skills
• Excellent organizational and time management abilities with attention to detail
• Strategic thinking and problem-solving skills, with ability to identify and fix issues proactively
• Experience working in digital marketing agencies is required
• Fluent in English, oral and written

• Position: Client Relations Manager
• Remote Status: Fully Remote
• Preferred Location: Global
• Working Hours: 9 am to 6 pm EST
• Holidays: US Local Holidays
• Salary: USD 1800 to USD 2400 per month
• Internal Job ID: 0760

Mid-Senior level

Full-time

Sales and Business Development

Human Resources Services

Referrals increase your chances of interviewing at Bionic Talent by 2x

Client Relations Manager - 0760 - Johannesburg, South Africa

Join to apply for the Client Relations Manager role at Bionic Talent.

Our client is a specialized digital marketing agency focused exclusively on supporting mental health professionals. They partner closely with therapists, psychologists, and mental health clinics to enhance online visibility, drive organic traffic, and generate high-quality leads. With a deep understanding of the unique needs of the mental health industry, our client delivers tailored digital marketing solutions that foster sustainable growth.

We are hiring a Client Relations Manager for our client to serve as the trusted partner to their clients, helping them understand, navigate, and succeed with their digital marketing strategies. You’ll be managing 25–30 client accounts, coordinating between the internal team and clients to ensure goals are met and relationships are nurtured.

This role requires high emotional intelligence, sound judgment, and the ability to communicate digital marketing concepts simply and clearly. The right candidate is confident, an active listener, and capable of understanding both the emotional tone and technical needs of non-technical clients.

Professional Fluency In English Is Essential.

Experience in digital marketing agencies is required.

Experience In The Healthcare/wellness Industry Is Preferred.

• Manage and nurture 25–30 client accounts in the mental health industry
• Translate technical digital marketing updates into clear, client-friendly communication
• Act as the main point of contact for all client queries, status updates, and feedback
• Ensure project deliverables are met on time by coordinating efficiently with the internal team
• Prioritize requests based on impact and team capacity — avoiding overload on any one specialist
• Proactively report progress, task completions, and updates without needing reminders
• Oversee project timelines and deliverables using ClickUp, ensuring transparency and accountability across teams
• Monitor project pipelines and keep tasks organized, updated, and moving efficiently through ClickUp
• Track and analyze campaign performance data; provide clients with clear, insightful reports and recommendations based on analytics

• Minimum 3 years of experience as Client Relations Manager or related field
• Proficiency in organizational tools and CRMs like ClickUp, GoHighLevel, etc
• Solid understanding of digital marketing factors, mainly Web design, SEO, and Google Ads
• Friendly, confident demeanor with strong interpersonal skills
• Excellent organizational and time management abilities with attention to detail
• Strategic thinking and problem-solving skills, with ability to identify and fix issues proactively
• Experience working in digital marketing agencies is required
• Fluent in English, oral and written

• Position: Client Relations Manager
• Remote Status: Fully Remote
• Preferred Location: Global
• Working Hours: 9 am to 6 pm EST
• Holidays: US Local Holidays
• Salary: USD 1800 to USD 2400 per month
• Internal Job ID: 0760

Mid-Senior level

Full-time

Sales and Business Development

Human Resources Services

Referrals increase your chances of interviewing at Bionic Talent by 2x