65 Client Intake jobs in South Africa
Administrative Support Office (The Hague Office)
Posted 13 days ago
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The European & Developing Countries Clinical Trials Partnership (EDCTP) is a non-profit organisation with offices in The Hague, the Netherlands; and Cape Town, South Africa. EDCTP is a partnership between European and African countries to accelerate the development of new clinical interventions such as drugs, vaccines, microbicides and diagnostics against poverty-related diseases in Africa (HIV/AIDS, tuberculosis, malaria and neglected infectious diseases). The organisation supports clinical trials, capacity strengthening and networking in Africa and Europe. Visit edctp.lndo.site for more information.
EDCTP is looking for an Administrative Support Officer to be based at the EDCTP Office in The Hague. The Administrative Support Officer, under the supervision of the Director of International Cooperation (Europe), will be responsible for providing administrative support to the cooperation and communication activities in the EDCTP Secretariat in The Hague.
Duties and responsibilitiesThe main duties and responsibilities of the Administrative Support Officer will include, but are not limited to the following:
- Providing administrative support to the international cooperation and communication teams in the EDCTP office in The Hague;
- Taking minutes, drafting, editing and proofreading reports and other texts in English;
- Liaising with partner organisations in Europe, Africa and worldwide;
- Managing databases and media lists;
- Supporting the implementation of advocacy, communication and outreach activities;
- Assisting in updating of the EDCTP website;
- Assisting with tracking of media exposure;
- Collecting data to support preparation of press releases, presentations and reports;
- Any other tasks, duties or specific assignments which may arise during the operations of the EDCTP Secretariat, in particular supporting HR activities.
- A university degree or equivalent training in a relevant field;
- A minimum of 3 years’ experience in an administrative support role;
- Excellent written and spoken English skills;
- Proficient in MS Office; familiarity with desktop publishing software and content management systems is a plus;
- Strong interpersonal and intercultural skills;
- Other language skills, in particular French or Portuguese, would be an additional asset.
Salary scale
EDCTP offers a competitive salary package commensurate with experience and qualifications.
Employment conditions
- The employee will be based at the EDCTP Secretariat office in The Hague.
- Applicants must have a valid working permit in The Netherlands.
- The EDCTP is characterised by a multicultural work environment and English is the official language.
- Flexible and reduced working hours may be possible for this position.
Application
- Applications must include a letter of motivation and CV.
- Applications must be submitted via – Please include the job title in the email subject line.
- Applications must be submitted by midnight (CET) Monday 16 July 2018 .
Please note that only shortlisted applicants will be contacted for interviews. If you do not hear from EDCTP within 12 weeks of the closing date of this advert, please consider that your application has not been successful on this occasion.
Protection of Personal Data
EDCTP is committed to protecting your privacy. It takes every precaution to protect the information you provide. The data you provide will be processed for the purpose of the recruitment procedure and will only be accessed by persons who need to do so for this purpose. Your data will be kept in our system up to one month after the completion of the recruitment procedure (should your application be unsuccessful). For further information or exercise of your rights (such as the right to access, or the right to correct your data), please contact Human Resources at
Procurement Officer / Buyer (with Administrative Support)
Posted 25 days ago
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Overview:
We are a dynamic and growing construction company specialising in high-quality woodwork and bespoke joinery solutions. We are seeking a detail-oriented and proactive Procurement Officer / Buyer to manage purchasing activities while providing essential administrative support to the operations team.
This role is ideal for someone who thrives in a fast-paced construction environment, can manage supplier relationships, and ensure efficient procurement processes while assisting with day-to-day office coordination.
Key Responsibilities: Procurement & Buying:
Source, negotiate and purchase raw materials, timber, hardware, consumables, and equipment in line with project requirements and budget constraints.
Monitor stock levels and coordinate timely replenishment to prevent project delays.
Liaise with suppliers and subcontractors to ensure on-time delivery and resolve any supply issues.
Maintain and update the supplier database with pricing, delivery schedules, and performance metrics.
Compare product specifications and evaluate suppliers for quality and reliability.
Raise and process purchase orders, ensuring proper documentation and approvals.
Administrative Duties:
Assist with preparing job cost estimates, procurement schedules, and supplier quotes for project tenders.
Track deliveries and manage documentation (delivery notes, invoices, PODs).
Maintain procurement and inventory records (physical and digital).
Support site teams and the workshop with material requests and procurement updates.
Coordinate logistics, arrange collections/deliveries, and ensure all required paperwork is filed.
Assist with general office tasks such as filing, printing, minute-taking, and basic correspondence.
Requirements:
Proven experience in procurement, buying, or supply chain in a construction or manufacturing environment (woodwork experience is a plus).
Strong administrative and organisational skills.
Solid knowledge of sourcing and procurement techniques.
Excellent negotiation and relationship management skills.
Proficiency in Microsoft Office (especially Excel); knowledge of Pastel, BuildSmart or similar systems is advantageous.
Valid driver’s license (for supplier/site visits if required).
Strong communication skills and attention to detail.
Ability to multitask and work independently in a deadline-driven environment.
Preferred Qualifications:
Diploma or Certificate in Supply Chain Management, Procurement, Construction Management, or a related field.
Experience in the carpentry, woodworking, or construction industries.
What We Offer:
Competitive salary based on experience
Opportunities for growth within a hands-on, skilled team
Supportive work environment that values initiative and accountability
Administrative support office (the hague office)
Posted today
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Administrative & Customer Support Specialist (ZR_23841_JOB)
Posted 13 days ago
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1 week ago Be among the first 25 applicants
We are seeking a proactive and detail-oriented Administrative & Customer Support Specialist to assist with email communications and administrative tasks for a growing B2B-focused business. This is a remote, part-time role ideal for someone with strong written and spoken English communication skills, customer-facing experience, and the ability to think critically and work independently.
Job Highlights
- Hourly Rate : USD 5, the equivalent in your local currency
- Schedule : Monday to Friday, flexible within Eastern Standard Time business hours
- Work Arrangement : Work from home
Side note: Since this is a permanent work-from-home position and an “Independent Contractor” arrangement, the candidates must have their own computer and internet connection. They will handle their own benefits and taxes. The professional fees are on hourly rates and the rate depends on your performance in the application process
Key Responsibilities
- Respond to client and customer inquiries via email in a timely and professional manner
- Draft, organize, and manage email correspondence and follow-ups
- Support the business owner with day-to-day administrative tasks as assigned
- Maintain accurate and organized customer records
- Communicate clearly with buyers, store owners, and wholesale clients
- Understand business objectives and contribute to customer satisfaction and relationship management
- Identify ways to streamline processes or improve client communication based on ongoing direction
Requirements
- Must reside within or near the EST timezone (e.g., Eastern Europe, parts of Africa or South America)
- Excellent command of written and spoken English
- Previous experience in a customer-facing role, preferably in a B2B or wholesale environment
- Strong attention to detail and organizational skills
- Ability to take direction, think critically, and work independently without needing micromanagement
- Comfortable with remote communication and task management tools
Preferred Experience
- Working with US-based clients or customers
- Familiarity with wholesale or B2B sales cycles
- Experience supporting small business owners or entrepreneurs
Additional Notes
This role will start with 20 hours per week, with the potential to grow depending on the candidate’s ability to take on additional responsibilities and contribute effectively to the business. The ideal candidate is not just task-oriented but is also a problem-solver who takes initiative.
- Permanent work-from-home
- Immediate hiring
- Steady freelance job
Reminder:
Kindly apply directly to the link provided; you will be redirected to BruntWork’s Career Site. Complete the initial requirements, including the voice recording, pre-screening assessment, and technical check of your computer/device.
ZR_23841_JOB
Seniority level- Seniority level Associate
- Employment type Contract
- Job function Customer Service and Administrative
- Industries Administrative and Support Services
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#J-18808-LjbffrAdministrative & customer support specialist (zr_23841_job)
Posted today
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Administrative Assistant Tender Support
Posted 23 days ago
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• bility to work with Adobe Reader Acrobat. br>• S rong written and verbal communication skills. < r>• G od understanding of document control and office administration procedures. < r>• A tention to detail and ability to work under pressure. < r>• P ofessional demeanour and ability to interact confidently in briefings and meetings. < r>• A tend to emails.
Administrative assistant tender support
Posted 1 day ago
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• bility to work with Adobe Reader Acrobat.
• S rong written and verbal communication skills.
• G od understanding of document control and office administration procedures.
• A tention to detail and ability to work under pressure.
• P ofessional demeanour and ability to interact confidently in briefings and meetings.
• A tend to emails.
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Client Management & Migration Associate
Posted 25 days ago
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Are you a driven and analytical finance graduate eager to work at the intersection of finance, technology, and client engagement? Our client, an award-winning global technology group, is seeking a dynamic Client Management & Migration Associate to join their innovative and agile team. This is an exciting opportunity to gain exposure to a cutting-edge web-based platform used by leading companies to manage their share incentive plans.
Key Responsibilities
As a Client Management & Migration Associate, you will:
Assist with onboarding new clients and uploading share plan data onto the system
Provide technical and product guidance on the share plan platform
Advise on IFRS 2 and related incentive queries
Lead client communication including broker interactions and award issuance processes
Deliver platform training to clients and offer continuous support
Maintain and grow client relationships, identifying upselling opportunities
Gather client feedback and collaborate internally to enhance platform functionality
Minimum Requirements
Bachelor’s degree in Finance, Accounting, or related field (CA or equivalent preferred)
Exceptional academic track record
Advanced Excel skills (non-negotiable)
Strong analytical, problem-solving, and communication abilities
Proactive self-starter, capable of working independently and in a team
Highly organised and deadline-driven
If you have not been contacted within 10 working days, please consider your application unsuccessful.
Client management & migration associate
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Client Delivery Management
Posted 9 days ago
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Join to apply for the Client Delivery Management role at NTT DATA, Inc.
Join to apply for the Client Delivery Management role at NTT DATA, Inc.
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Make an impact with NTT DATA
Join a company that is pushing the boundaries of what is possible. We are renowned for our technical excellence and leading innovations, and for making a difference to our clients and society. Our workplace embraces diversity and inclusion – it’s a place where you can grow, belong and thrive.
Make an impact with NTT DATA
Join a company that is pushing the boundaries of what is possible. We are renowned for our technical excellence and leading innovations, and for making a difference to our clients and society. Our workplace embraces diversity and inclusion – it’s a place where you can grow, belong and thrive.
Your day at NTT DATA
The Senior Manager, Managed Services Client Delivery is a senior management role, responsible for managing a team of a Managed Services Client Delivery Specialists.
This role supports the business and protects the company’s reputation by taking responsibility for overall contract management for local, small and medium complexity client contracts.
This role is responsible for ensuring client satisfaction, service delivery, and contract profitability for their assigned client contracts. These clients require service delivery that are highly complex by nature and are typically across multiple sites and/or service offerings.
Key responsibilities:
- Responsible for client satisfaction by ensuring that services are delivered according to agreed service definitions and Service Level Agreements and other contracts.
- Oversees the day-to-day delivery of managed services to clients, ensuring adherence to service-level agreements (SLAs) and quality standards.
- Works closely with cross functional teams to identify methods or purchase and procurement, establishing evaluation criteria, evaluating alternative options and assisting with the decision to select the most appropriate vendor/supplier.
- Engages proactively and collaboratively with suppliers to resolve incidents, problems or unsatisfactory performance.
- Cultivates and maintains strong relationships with key clients, serving as the primary point of contact for service-related inquiries, issues, and escalations.
- Acts as a problem solver, addressing client concerns, resolving issues, and ensuring client satisfaction.
- Allocates resources effectively to meet client demands, including people, technology, and infrastructure.
- Identifies potential risks to service delivery and work proactively to mitigate them, ensuring minimal disruption to clients.
- Reviews all proposals delivered to the client and ensure that growth objectives within the account are in line with the company's overall growth objectives and serve the best interest of the client.
- Serves as the client's advocate within the organisation, ensuring their needs and concerns are addressed promptly and effectively.
- Continuously monitors service performance, identifies areas for improvement, and implements strategies to enhance service quality and efficiency.
- Develops and maintains reporting mechanisms to track service delivery KPIs, and provide regular updates to clients and senior management.
- Contributes to pre-sales processes by providing information, determining the effort required to deliver and generally providing advice on the most optimal way to approach the client or filter out what is not relevant to the client.
- Collaborates and engages with a variety of stakeholders, including the Review Boards and Steering Committees to ensure the delivery of services against the agreed Service Level Agreements.
- Drives service delivery excellence by motivating the team members and inspiring outstanding performance against Service Level Agreements.
- Negotiates and resolves contractual issues, including failure to meet contractual obligations.
- Partners with the organization to attract the right talent and ensure that the team is staffed according to requirements and that all team members are fully utilized.
- Leads and mentors a team of delivery managers, service coordinators, and support staff to ensure they meet their goals and deliver exceptional client service.
- Extended understanding of the IT services industry, including trends, technologies, and best practices.
- Extended knowledge of managed services, including service level agreements (SLAs), service delivery models, and service management frameworks.
- Extended understanding of client needs, expectations, and industry-specific challenges to tailor services accordingly.
- Extended leadership and management skills to lead a team of professionals and drive results.
- Excellent communication skills, both written and verbal, for interacting with clients, team members, and stakeholders.
- Ability to build and maintain strong client relationships, understand their needs, and ensure client satisfaction.
- Extended proficiency in project management methodologies to plan, execute, and monitor service delivery projects effectively.
- Strong analytical and problem-solving skills to address client issues and challenges proactively.
- Extended budgeting and financial management skills to ensure profitable service delivery.
- Ability to manage relationships with third-party vendors and partners as needed for service delivery.
- Client centric mindset, always putting the client's needs and satisfaction first.
- Willingness and ability to adapt to changing technology, client requirements, and industry trends.
- Ability to develop long-term and short-term plans for service delivery improvement.
- Focus on achieving measurable outcomes and delivering value to clients.
- Collaboration and teamwork are essential, as the role involves working with cross functional teams.
- Bachelor's degree or equivalent qualification in Information Technology or Business or related field.
- Relevant ITIL certification preferred.
- Relevant project management certification (for example, PMP) is preferred.
- Extended demonstrated experience in a managed services and/or support services environment.
- Extended demonstrated experience in managed services - service delivery and client management.
- Extended demonstrated experience in successful delivery of managed services to clients, meeting service level agreements (SLAs) and quality standards.
- Extended demonstrated experience in service delivery alignment with contractual agreements and compliance requirements.
- Extended demonstrated experience in monitoring contract performance.
- Extended demonstrated experience in managing service delivery projects for clients.
- Extended demonstrated experience in monitoring and assessing client satisfaction regularly through feedback mechanisms.
- Extended demonstrated experience in proactive measures to address client concerns and continuously improve service quality.
- Extended demonstrated experience in managing and leading a service delivery team and/or related function.
Hybrid Working
About NTT DATA
NTT DATA is a $30+ billion trusted global innovator of business and technology services. We serve 75% of the Fortune Global 100 and are committed to helping clients innovate, optimize and transform for long-term success. We invest over $.6 billion each year in R&D to help organizations and society move confidently and sustainably into the digital future. As a Global Top Employer, we have diverse experts in more than 50 countries and a robust partner ecosystem of established and start-up companies. Our services include business and technology consulting, data and artificial intelligence, industry solutions, as well as the development, implementation and management of applications, infrastructure, and connectivity. We are also one of the leading providers of digital and AI infrastructure in the world. NTT DATA is part of NTT Group and headquartered in Tokyo.
Equal Opportunity Employer
NTT DATA is proud to be an Equal Opportunity Employer with a global culture that embraces diversity. We are committed to providing an environment free of unfair discrimination and harassment. We do not discriminate based on age, race, colour, gender, sexual orientation, religion, nationality, disability, pregnancy, marital status, veteran status, or any other protected category. Join our growing global team and accelerate your career with us. Apply today. Seniority level
- Seniority level Mid-Senior level
- Employment type Full-time
- Job function Other
- Industries IT Services and IT Consulting
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