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• key account management production inbound tourismdmc cape town southern suburbs

Key Account Management (Production): Inbound Tourism/DMC, Cape Town Southern Suburbs

Career Dynamics Global

Cape Town, Western Cape

Full Time

Posted

5 days ago

Apply to this position

Role:
Key Account Management: Production, Inbound Tourism/DMC

Location:
CPT Southern Suburbs – Office based – Monday to Friday

Salary:
Highly Negotiable based on current earnings and experience.

Benefits Included

• Leading Inbound Tour Operator – specializing in Southern Africa, including SA, Botswana, Namibia, Zambia, Zimbabwe, and Mozambique.
• Our client is looking for a Key Account Manager (Production) to be based at their offices in CPT Southern Suburbs.
• An excellent opportunity to join the team and develop your career. In charge of Leisure Groups Production. Quoting and Costings.
• As a Senior Key Account Manager your main role is to retain top customers and nurture those key relationships over time.

Requirements And Skills

• Senior level – Minimum 5 years' Experience as KAM at an Inbound Tour Operator/DMC
• Quoting & Costings for inbound Groups and Group series from Europe and USA for Southern

Africa (Namibia/Botswana/Zimbabwe/Zambia/Mozambique)

• Product knowledge essential
• Negotiating with suppliers & Liaising with long established clients
• Liaising with the groups consultants who handle the operations and logistics.
• Experience in providing solutions based on customer needs.
• Strong communication and interpersonal skills with aptitude in building relationships with professionals of all organizational levels
• Excellent organizational skills, Ability in problem-solving and negotiation
• MS Office (Word, Excel & PowerPoint) (TOURPLAN, WETU are a PLUS)
• Fluent in English and have excellent written and verbal communication skills.

Responsibilities Will Include, But Not Limited To

• In charge of Leisure Groups Production. 3-4 Star Accommodation.
• Develop trust relationships with a client. Acquire a thorough understanding of key customer needs and requirements.
• Expand the relationships with existing customers by continuously proposing solutions that meet their objectives.
• Ensure the correct products and services are delivered to customers in a timely manner.
• Quotes, itineraries, reservations
• Serve as the link of communication between agents and operations.
• Resolve any issues and problems faced by customers and deal with complaints to maintain trust.
• Play part in generating new sales (with the marketing / sales team) that will turn into long-lasting relationships.
• Be able to prepare regular reports of progress and forecasts for the director.

Please email your CV & Qualifications to and/or

Connect to our LinkedIn page -

Location

Cape Town

Apply to this position

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Contact Information

SATSA

Ground Floor, Rosebank Terrace North

23 Sturdee Avenue, Rosebank

Johannesburg, Gauteng 2196

South Africa

Phone:

Email:

Powered by

***
Employment Equity Policy Applies **

About the Company

Iveco in South Africa provides a wholistic approach to the local transport sector through value added services such as the brand's local finance offering – Iveco Capital - the Iveco preowned division and the Parts Distribution warehouse which runs at best-in-class levels of performance. Iveco South Africa's commercial head office and parts distribution centre is situated in Centurion, with dealers located across the country as well as in Southern Africa. Through a global vision and with international roots, Iveco has introduced products with European precision and tailored them to suit the Southern African market. During the over 25 years of local presence, Iveco South Africa has gone from supplying just a single model to offering a solution to every transport need. Throughout this period, Iveco has remained committed to making available some of the best commercial vehicles in the local industry.

About the Role

Drive Growth. Lead Change. Make Your Mark.

If you're a results-driven professional with
OEM experience
and a passion for
commercial vehicles
, this is your opportunity to lead with impact. We're looking for a confident, high-performing
Key Account Specialist
who's ready to build lasting partnerships, open new markets, and take ownership of our growth across
Light, Medium, and Heavy Commercial Vehicle
segments in Southern Africa.

This is a role for a
leader
— someone who wants to be seen, heard, and trusted to deliver measurable results.

Responsibilities you'll be driving

• Growth:
  Deliver volume and margin targets across all commercial vehicle categories.
• Market Influence:
  Expand our footprint among South Africa's top 20 Blue-Chip fleets.
• Strategic Selling:
  Lead key negotiations with national fleet clients and dealer groups.
• Ownership:
  Manage your territory and accounts like your own business.
• Leadership:
  Mentor and motivate your sales team to achieve ambitious targets.
• Collaboration:
  Work closely with Marketing, Product, and Finance to shape winning strategies.

Qualifications

• Bachelor's degree or equivalent experience in Business
• Bachelor's degree in marketing, Business or Economics is preferable
• Min. 5 years of sales experience in a similar role in the Commercial Vehicle Industry preferably with a Competitor within SACU or Southern Africa
• Proven Track Record of Excellence in New vehicle sales
• Extensive Knowledge of sales supporting finance, technical and administrative tools
• Experience in people management and development
• Excellent I.T. skills, Word, Excel & PowerPoint
• Experience in facilitation/coaching/training/presentations

You'll Thrive Here if You:

• Have
  OEM and commercial vehicle experience
  (LCV, MCV, or HCV).
• Are
  bold, confident, and self-motivated
  — you set high standards and deliver on them.
• Know how to
  build trust
  and influence at executive level.
• Move fast, think ahead, and stay calm under pressure.
• Love the satisfaction of turning opportunity into tangible results.

Your Edge:

You'll bring your energy, your voice, and your leadership to a role that values
performance, integrity, and progress
.

Here, you won't just sell — you'll
shape the direction
of a leading OEM brand in South Africa.

We're building a diverse, dynamic sales force that reflects the markets we serve.

Your perspective and drive can help us grow stronger, smarter, and closer to our customers.

What Success Looks Like:

• Consistent growth across LCV, MCV, and HCV categories
• Increased market share with key fleets and transport operators
• Profitable sales campaigns and strong pricing discipline
• A motivated, high-performing key account team
• A respected presence in the market and industry events

Why Join Us:

• Lead key national and regional accounts in a respected OEM.
• Gain visibility and recognition for your results.
• Work with a leadership team that backs your ideas and supports your growth.
• Be part of a company that celebrates excellence, initiative, and diversity.

If you're ready to drive change and build your legacy in the commercial vehicle industry — we want to hear from you. Apply now and bring your leadership, ambition, and courage to a team that's moving South Africa forward.

``

Position Title:

Head of Account Management

Years of Experience:

5+ years

Employment Type:

Contract

Company Size:

11-50

Position Overview

The Head of Account Management will be responsible for client relationship management, fostering account growth, maximizing client retention, and ensuring high customer satisfaction. This role serves as the primary liaison between our clients and the fulfilment team, coordinating initiatives and resolving issues quickly. Serving a diverse portfolio of B2B clients - including business brokers, financial services, marketing agencies, and SaaS/tech companies - the Head of Account Management will help develop client offers, oversee onboarding, manage launches, nurture ongoing relationships, and lead monthly reporting.

Company Description

Zero Risk Growth (ZRG) is an application-only, top 1% ranked outreach firm that partners with a select group of high-performing agencies each month. We exclusively support clients with validated offers who are ready to scale. At ZRG, we are growing rapidly - an exciting time for those looking to advance their careers. Our culture prioritizes extreme ownership, forward-thinking innovation, radical transparency, and celebrating wins. Guided by a growth-focused vision, we foster an environment where individuals and clients thrive together, always seeking fresh solutions and striving for excellence.

Primary Skills

• GoHighLevel CRM: campaign setup, automation workflows, pipeline tracking, and reporting.
• project management, workflow tracking, and cross-team coordination.
• Google Docs: client proposals, internal documentation, and collaborative editing.
• Google Sheets (Intermediate): data tracking, reporting dashboards, and client performance analysis.
• Email sending software: campaign creation, deliverability monitoring, and client communication (via GoHighLevel + integrated tools).

Secondary Skills

• Executive communication: experience engaging with business owners and C-suite decision-makers.
• B2B account management: client retention, upsell/cross-sell via GoHighLevel CRM.
• Clear communication: written and verbal, across email, Slack, and Google Meet.
• B2B cold outreach: proven knowledge of strategy, sequencing, and execution via GoHighLevel.
• Basic data analysis: interpreting client metrics in Google Sheets.
• Copywriting: campaigns, client offers, and outbound sequences.
• Presentation skills: client meetings and reporting via Google Meet and Google Slides/Docs.
• Sales enablement: CRM pipeline management, nurturing workflows, and offer positioning.
• Reporting & dashboarding: client account health monitoring in Google Sheets and GoHighLevel.

Soft Skills

• Extreme ownership
• Proactive problem-solving
• Clear communication
• Adaptability
• Collaboration
• Attention to detail
• Accountability
• Empathy
• Time management

Key Responsibilities

• Act as primary point of contact for assigned B2B clients using GoHighLevel CRM and Google Meet for communication.
• Drive client retention, satisfaction, and account growth through proactive relationship management in GoHighLevel, with client health tracked in Google Sheets and
• Coordinate between clients and fulfilment teams using project boards and Slack/email to ensure timely and accurate delivery of services.
• Develop, launch, and manage new client offers and onboarding processes through GoHighLevel forms and Loom walkthroughs.
• Track account performance and prepare monthly client reports using Google Sheets.
• Resolve client issues with urgency via email and Slack, maintaining high service standards.
• Identify upsell and cross-sell opportunities within GoHighLevel CRM to support client and agency growth.
• Facilitate client meetings, presentations, and regular check-ins using Google Meet.
• Support continuous improvement by gathering client feedback through Google Forms, tracking insights in Google Sheets, and sharing with internal teams.

Preferred Previous Experience

• B2B account management or client services experience
• Experience in marketing, SaaS, or financial services industry
• Proven track record of client retention and account growth
• Hands-on experience with CRM and project management tools (e.g., GoHighLevel, )
• Experience working with fast-paced, high-performance teams

Work Logistics

• Hours: 9:00am–5:00pm EST
• Location: Remote

SC JOHNSON IS A FIFTH-GENERATION FAMILY COMPANY BUILT ON THE SPIRIT OF OUR PEOPLE. We have been leading with purpose for over 130 years, building iconic brands that win the hearts and minds of consumers – such as Raid, Glade, Ziploc and more, in virtually every country around the world. Together, we are creating a better future – for the planet, for future generations and for every SCJ team member. Join our winning team of Wave Makers and Go Getters and help us write the next chapter in the SCJ story.

Key Account/Distributor Management Southern Africa Export Markets (FMCG)

• Location: Midrand, South Africa
• Function: Supply Chain

Overview
To manage selective RSA Export Markets which include the likes of Mauritius, Botswana, Namibia, DRC, Angola, Zambia, Zimbabwe and Mozambique, by building in country relationships with distributors with the goal of implementing a comprehensive JBP which will deliver KPI's (which include Nett Sales , IMS Growth, Delivered Profit Targets, Distribution Targets, Forecast Accuracy and Manage in Market Stock on Hand.) Operational deliverables will include implementing company objectives, such as Perfect store, FWD Share objectives, FOCO Execution, Price Increases and NPD launches.

Essential Duties And Responsibilities

• Implement and Execute Joint Business plans.
• Manage Relationships with Distributors and key customers.
• Updating country cost to serve, by doing Value Chain Management
• Execution of Demand Planning Forecast for each country.
• Full Accountability of the Country PnL Obejctives(Which include Trade Spend, Nett Sales and Profit Target)

Experience You'll Bring

• At least 3-5yrs years Sales Management experience in FMCG commercial Environment.
• Distributor Relationship Management.
• FMCG Related Key account experience 3 to 5yrs experience
• Minimum 3-5y year experience in Export Distributor management in Southern African Markets(Preferable but not essential)
• Customer Marketing experience would be advantageous

Behaviors You'll Need

• Strong management/people skills
• Accountability and ownership
• Ability to work under pressure
• Excellent communication at business level coupled with negotiation skills
• Results driven

What's in it for you?

• Excellent Medical Aid & Provident Fund
• Subsidized product allocation
• Profit sharing scheme

About Us
SC Johnson is a fifth-generation family company built on a spirit of adventure and winning the right way. We have been leading with purpose for over 130 years, building top brands such as Raid, Glade, Kiwi, OFF, Windex, Ziploc and more, in virtually every country. Through these household names, we are making a positive difference to the world around us. But we only succeed with the combined vitality and strength of our 13,000 people who we truly value and support in their pursuit of individual and shared goals.

This position is not available for relocation assistance and candidate must be eligible to work in the country of application
Inclusion & Diversity
We're a global business, with people from every culture, ethnicity, race, religion, gender identity, sexual orientation, age, and ability. We recognize the breadth of human experience, and we work to celebrate it. It is our goal to build a diverse, inclusive, and supportive work environment where all people can thrive.

We're committed to ongoing efforts that help us attract, hire, and retain diverse talent who want to build a positive, inclusive environment. Read more about our ongoing initiatives

This is an exciting opportunity to join a market leader in the media and sports events management sector!

The successful candidate will be responsible for:

Financial Record Keeping: Capturing all financial transactions, accounts payable and receivable, and bank reconciliations.

Financial Reporting: Preparing management accounts (profit/loss statements and Balance sheet recons).

Budgets: monitor spending and guide departments on spending.

Tax Compliance: Calculation of VAT and submission of VAT returns.

Auditing: Assisting with audit providing information and support to external auditors

System Management: Utilizing financial management systems (Xero) and other software (FNB banking website) for daily operations and reporting.

Criteria:

• Bachelors degree in accounting or finance (BCom or equivalent) is required.
• SAIPA or the globally recognized CPA Professional Certifications advantageous.
• Minimum 5 years of relevant experience in performing the full accounting function up to financial statements.
• Experience in Xero preferred
• MS Excel advanced skills

From the day we opened our doors in 1971, MRI Software has built flexible, game-changing real estate software solutions to improve people's lives. The only way to carry out that mission is to hire the absolute best employees on earth. People like you.

Work hard, play hard. Always. Our relentless commitment to client success, our employee resource groups and our promise to empower our teams to reach their full potential are a few examples of what makes MRI Software special.

And we're insanely dedicated to creating a work environment that you look forward to every single day. That's why we invest heavily in our employee engagement, so you enjoy the tech industry's best perks. Together with the whole Pride, (lion roar for "family") employees, customers, and partners, we're on a mission to break new ground and lead the real estate industry into a digital-first future.

We understand the need to provide a flexible working environment partnered with team collaboration and socialisation. Therefore, we operate a hybrid working model with 3 days of working from home per week. This role is based in the Cape Town office.
MRI Software is currently seeking a Software Support Analyst with experience in supporting distributed and web-based applications, as well as a working knowledge of Microsoft SQL. We are looking for an enthusiastic individual eager to gain experience within a corporate software environment. This position is part of our Support Services team based in the Cape Town office and involves providing help desk services for a wide range of MRI software solutions.
The role requires working UK hours from 08:30 to 17:00, Monday to Friday.
As a Support Analyst within the MRI Software Client Support team, you will have the opportunity to analyse complex software issues, engage with our diverse client base, and deliver an exceptional customer experience daily. In this role, you will be the primary point of contact for various customers, including those from energy and property management institutions, and will be responsible for providing technical solutions, advice, and consultancy related to our company's software applications.

Communicating effectively to both internal and external clients, offering progress updates along the way, providing sound recommendations or solutions that are client-focused and where possible, anticipating clients' upcoming needs. You will be working with others and playing an integral part in both your team and the wider business by fostering a collaborative working environment. Contribute to team performance, and capable of finding ways around obstacles with minimum guidance. Actively shares knowledge among peers and demonstrates initiative in professional self-development.

Responsibilities

• Provide excellent customer service throughout a call lifecycle, ensuring resolution and client satisfaction before concluding each call.
• Acquire knowledge of our product offerings and provide support for software packages, including operating environments, modules, and features.
• Achieve KPIs and SLAs aligned with the clients' T&Cs and business objectives.
• Ensure that escalations and complaints are handled according to MRI processes.
• Assist in building and maintaining a knowledge base for use across the business, and take responsibility for proper documentation.
• Share knowledge with colleagues and provide guidance when needed.
• Participate in the User Acceptance Testing (UAT) cycle for calls resolved in upcoming major software releases and service packs.
• Applying the appropriate resolution for the issue where required and concluding call with appropriate Root Cause Analysis.
• Commit to working towards and achieving all MRI's/teams/personal objectives and goals.
• Adhere to all working practices, including ISO processes and GDPR guidelines.

Required Knowledge And Experience

• Supporting distributed and web-based applications in Internet Information Services (IIS).
• Working knowledge of web technologies, ASP.NET, Blazer and Mongo DB.
• Proficient in Microsoft SQL Management Studio, including understanding stored procedures and triggers.
• Solving application support issues from customers, prioritising tickets and communicating regularly.
• Update user guides and the support knowledge base.
• Strong problem-solving skills.
• A minimum of 2 years of experience in the software industry.
• A minimum of 2 years of experience in customer support.

Other Requirements

• A friendly, collaborative attitude and a strong ability to work as a team player.
• Excellent problem-solving skills with a logical approach.
• Excellent telephone manners.
• Strong communication skills with the ability to confidently articulate technical concepts.
• Good organisation and time management skills.
• Fast learner who can adapt to new technologies and business needs.
• Passion for Continuous Professional Development.

We're obsessed with making this the best job you've ever had

We want our teams to love working here, so we've created some incredible perks for you to enjoy:

• We want our staff to love working here, and so we've created a few unique perks such as office breakfasts, quarterly lunches and virtual social events. Additionally, we value your input in your employee experience and have employee-led groups such as our DEI committee, employee resource groups such as Women and Allies, and our Pride Event Group
• Have confidence in your health with our offered Medical Aid Scheme.
• Invest in our competitive Personal Pension plan and help set you up for your future.
• Big on family? So are we Here at MRI Software we recognise that your family is important, and being able to spend quality time with your family as it grows is a wonderful experience. Therefore, the MRI Software Parental Leave benefit is designed to give you the opportunity to spend time with your new arrival(s).
• Enjoy a fantastic work-life balance with 25 days of annual leave plus public Holidays, in addition to a bank of 16 hours of "Flex Time Off" to be used whenever and however you choose
• Further your professional development with our Tuition Reimbursement Schemes
• Enjoy the flexibility of working from anywhere in the world for two weeks out of the year

MRI continues to
strive to amaze
as a global industry leader in real estate software. Whether you are joining as a new pride member or bringing your expertise back, your talent is important to maintaining MRI's high client experience standard and continuing our growth in the PropTech space.

Amazing growth takes amazing employees. Are you up to the challenge?

As a global company, we believe diversity brings benefits for our people, customers and clients. This is why MRI Software is committed to being an inclusive employer, regardless of your ethnicity, religion, sexual orientation, gender identity, disability, age, military and veteran status.

Diversity, Equality and Inclusion are values that are critical to our success; come and see for yourself.

We Go Places How about you?
Immediate Superior: Team Leader Application Support

Location: Cape Town

Function: Digital & Technology

Sub Function: Digital & Technology - Other Support

Type of Contract: Permanent

Reference Number:

Closing Date: 10/10/2025

The Support Analyst will be responsible to support Business Users with all queries, issues, and requests for our various Production sites. The incumbent will also create training material for the above-mentioned system(s) and present classroom and one-on-one training to end users when needed.

Key Responsibilities

• System support for calls logged in line with procedures and Service Level Agreements.
• Identify and report recurring system problems.
• Develop and maintain supporting training documentation.
• Assess training needs in liaison with business units.
• Facilitate end-user training with relevant training department.
• The Support Analyst will be responsible for super-user support in the various production sites systems, including the various SAP Modules and third-party integration systems.
• Maintaining close business relationships with the planners, engineering team, production personnel, and specifically key users in the various sites and departments.

• Broad understanding of the solution components and integration with an emphasis on:

• Planning

• SAP Process Orders environment
• Inbound & Outbound process
• Engineering (Plant Maintenance)
• Stock movements
• Assisting with support between SAP & Third-party integration systems.
• Identify and report recurring system problems.
• Develop effective manager and peer working relations.
• Take responsibility of own performance goals and personal growth.
• Culture Shaping Survey IDP in place.
• Managing your career (EPMS Scorecard, IDP and Career Plan in place)
• Drive own development to ensure knowledge and skills remain current.

Education And Experience

• Relevant information systems qualification
• Very good business knowledge in the areas supported by production and quality systems.
• Proven IT Technical skills: Minimum of 5 years' support experience of which 3 years must be in Production or Quality management environment.
• Solid understanding of Information Systems and Technology management.
• Exposure to system integration would be advantageous.
• Very good analytical skills.
• Excellent written and oral communication skills.
• Strong administrative ability with high attention to detail.
• Goal orientated team player.
• Ability to work under pressure.
• Valid driver's license.
• Ability for after-hour user support and willingness to travel for project roll outs.

The Company's approved Employment Equity Plan and Targets will be considered as part of the recruitment process. As an Equal Opportunities employer, we actively encourage and welcome people with various disabilities to apply. Heineken Beverages (South Africa) (Pty) Ltd) is committed to an organisational culture that recognises, appreciates and values inclusion and diversity. You must be fully eligible to live and work in South Africa to apply.

Career Area
Business Services

Job Description
Your Work Shapes the World at Caterpillar Inc.
When you join Caterpillar, you're joining a global team who cares not just about the work we do – but also about each other. We are the makers, problem solvers, and future world builders who are creating stronger, more sustainable communities. We don't just talk about progress and innovation here – we make it happen, with our customers, where we work and live. Together, we are building a better world, so we can all enjoy living in it.

Who We Are
As Caterpillar's
R
esource
I
ndustries
S
ales,
S
ervices and
T
echnology (RISST) Division, we take immense pride in our mission to provide the best possible customer experience by leveraging cutting-edge technologies such as automation and electrification to help our customers solve their biggest mine site challenges. Our integrated site solutions, including product health and safety services, are designed to enhance efficiency while ensuring safety and sustainability.

Our dedication is unwavering as we strive to create tailored site solutions that not only boost productivity but also reduce costs, ensuring an exceptional experience for our global customers. By working closely together with our dealers and customers, we function as a tightly knit three-legged stool, focused on a common purpose - building a better and more sustainable world.

Together, we are mining better
Role Summary
We are seeking a
Sales Support Analyst
to join our team in South Africa. This role combines analytical expertise with administrative coordination, making it ideal for someone who thrives in a fast-paced environment, enjoys working with data, and ensures smooth operational support for the team.

What You Will Do

• Analyze market trends, pricing strategies, and financial performance to support commercial decision-making.
• Deliver regular reports and forecasts on revenue, costs, and profitability.
• Collaborate with sales, finance, and operations teams to ensure alignment with commercial strategies.
• Create data-driven reports to identify opportunities for growth and efficiency.
• Support budgeting, forecasting, and variance analysis processes.
• Supporting the sales and commercial functions in the region

Core Competencies

• Analytical Thinking: Ability to interpret complex data and provide actionable recommendations.
• Accuracy and Attention to Detail: Completes tasks with precision.
• Collaboration: Works constructively with diverse teams and promotes shared goals.
• Effective Communication: Clearly conveys information and listens actively.
• Flexibility and Adaptability: Adjusts to new assignments and embraces change.
• Managing Multiple Priorities: Balances concurrent tasks without compromising quality.
• Problem Solving: Applies structured approaches to resolve issues.
• Structured: Able to create structure in processes and data accessibility.

What Will Put You Forward

• Degree or diploma in Finance, Business, Economics, or related field (or equivalent experience).
• Proven experience in a commercial, financial, analyst and administrative role.
• Proficiency in Microsoft Office Suite (Excel, PowerPoint, Word, OneDrive, SharePoint); experience with BI tools is a plus.
• Proficiency in Salesforce.
• Strong organizational skills with attention to detail.
• Ability to manage multiple priorities and adapt to changing demands.
• Effective communication and stakeholder management skills.

Additional Information

• Onsite - Kempton Park

Please frequently check the email associated with your application, including the junk/spam folder, as this is the primary correspondence method. If you wish to know the status of your application – please use the candidate log-in on our career website as it will reflect any updates to your status.
Caterpillar is an Equal Opportunity Employer and considers applicants for all positions. Caterpillar commits itself to the realization of employment equity goals as envisaged in the South-African Employment Equity Act and policies relating to workplace equality. Caterpillar is committed to creating a dynamic work environment that values diversity and inclusion, respect and integrity, customer focus, and innovation.
For more information, visit

Caterpillar takes data privacy seriously and is committed to compliance with The Protection of Personal Information Act in South Africa. Candidate CVs are used for the limited purpose of
evaluating suitability for this job role and deleted from our database when it is no longer needed for the purpose as soon as it is practicable. For more information on Caterpillar's privacy practices, please visit our Global Data Privacy Statement.
Follow us on Twitter, Facebook, LinkedIn, and YouTube.
NB: The panel cannot make assumptions when shortlisting therefore please demonstrate your qualifications and experience on your CV relevant to the criteria outlined.
What We Offer
From day one, you're set up to thrive at Caterpillar: helpful training, relatable mentors, global experience, competitive salary package, work-life balance, and the growth opportunities you expect with a Fortune 100 company. You power our success, and we are committed to empowering yours. After all, when your work can impact the entire world, it's important to do work that matters.

How We Support You (Employee Benefits)
Our goal at Caterpillar is for you to have a rewarding career. Our teams are critical to the success of our customers who build a better world. Here you earn more than just wage, because we value your performance, we offer a total rewards package that provides day one benefits along with the potential of a variable bonus and additional benefits.
We value authenticity and encourage candidates to submit original, personally crafted responses throughout our hiring process. Use of AI-generated content may disadvantage your application.
Posting Dates
Caterpillar is an Equal Opportunity Employer. Qualified applicants of any age are encouraged to apply

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Career Area:

Business Services

Job Description:

Your Work Shapes the World at Caterpillar Inc.

When you join Caterpillar, you're joining a global team who cares not just about the work we do – but also about each other. We are the makers, problem solvers, and future world builders who are creating stronger, more sustainable communities. We don't just talk about progress and innovation here – we make it happen, with our customers, where we work and live. Together, we are building a better world, so we can all enjoy living in it.

Who we are:

As Caterpillar's Resource Industries Sales, Services and Technology (RISST) Division, we take immense pride in our mission to provide the best possible customer experience by leveraging cutting-edge technologies such as automation and electrification to help our customers solve their biggest mine site challenges. Our integrated site solutions, including product health and safety services, are designed to enhance efficiency while ensuring safety and sustainability.

Our dedication is unwavering as we strive to create tailored site solutions that not only boost productivity but also reduce costs, ensuring an exceptional experience for our global customers. By working closely together with our dealers and customers, we function as a tightly knit three-legged stool, focused on a common purpose - building a better and more sustainable world.

Together, we are mining better

Role Summary

We are seeking a Sales Support Analyst to join our team in South Africa. This role combines analytical expertise with administrative coordination, making it ideal for someone who thrives in a fast-paced environment, enjoys working with data, and ensures smooth operational support for the team.

What You Will Do

• Analyze market trends, pricing strategies, and financial performance to support commercial decision-making.
• Deliver regular reports and forecasts on revenue, costs, and profitability.
• Collaborate with sales, finance, and operations teams to ensure alignment with commercial strategies.
• Create data-driven reports to identify opportunities for growth and efficiency.
• Support budgeting, forecasting, and variance analysis processes.
• Supporting the sales and commercial functions in the region

Core Competencies

• Analytical Thinking: Ability to interpret complex data and provide actionable recommendations.
• Accuracy and Attention to Detail: Completes tasks with precision.
• Collaboration: Works constructively with diverse teams and promotes shared goals.
• Effective Communication: Clearly conveys information and listens actively.
• Flexibility and Adaptability: Adjusts to new assignments and embraces change.
• Managing Multiple Priorities: Balances concurrent tasks without compromising quality.
• Problem Solving: Applies structured approaches to resolve issues.
• Structured: Able to create structure in processes and data accessibility.

What Will Put You Forward

• Degree or diploma in Finance, Business, Economics, or related field (or equivalent experience).
• Proven experience in a commercial, financial, analyst and administrative role.
• Proficiency in Microsoft Office Suite (Excel, PowerPoint, Word, OneDrive, SharePoint); experience with BI tools is a plus.
• Proficiency in Salesforce.
• Strong organizational skills with attention to detail.
• Ability to manage multiple priorities and adapt to changing demands.
• Effective communication and stakeholder management skills.

Additional Information

• Onsite - Kempton Park

Please frequently check the email associated with your application, including the junk/spam folder, as this is the primary correspondence method. If you wish to know the status of your application – please use the candidate log-in on our career website as it will reflect any updates to your status.

Caterpillar is an Equal Opportunity Employer and considers applicants for all positions. Caterpillar commits itself to the realization of employment equity goals as envisaged in the South-African Employment Equity Act and policies relating to workplace equality. Caterpillar is committed to creating a dynamic work environment that values diversity and inclusion, respect and integrity, customer focus, and innovation.

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Caterpillar takes data privacy seriously and is committed to compliance with The Protection of Personal Information Act in South Africa. Candidate CVs are used for the limited purpose of

evaluating suitability for this job role and deleted from our database when it is no longer needed for the purpose as soon as it is practicable. For more information on Caterpillar's privacy practices, please visit our Global Data Privacy Statement.

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NB: The panel cannot make assumptions when shortlisting therefore please demonstrate your qualifications and experience on your CV relevant to the criteria outlined.

What we offer:

From day one, you're set up to thrive at Caterpillar: helpful training, relatable mentors, global experience, competitive salary package, work-life balance, and the growth opportunities you expect with a Fortune 100 company. You power our success, and we are committed to empowering yours. After all, when your work can impact the entire world, it's important to do work that matters.

How We Support You (Employee Benefits):

Our goal at Caterpillar is for you to have a rewarding career. Our teams are critical to the success of our customers who build a better world. Here you earn more than just wage, because we value your performance, we offer a total rewards package that provides day one benefits along with the potential of a variable bonus and additional benefits.

We value authenticity and encourage candidates to submit original, personally crafted responses throughout our hiring process. Use of AI-generated content may disadvantage your application.

Posting Dates:

Caterpillar is an Equal Opportunity Employer. Qualified applicants of any age are encouraged to apply

Not ready to apply? Join our Talent Community.