37 Cleaning Contract jobs in South Africa

Cleaning Services Supervisor

Richards Bay, KwaZulu Natal Norrin Radd (Pty) Ltd

Posted 3 days ago

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Job Description

Cleaning Services Supervisor is required to oversee and manage cleaning operations in Richards Bay. If you thrive in a fast-paced environment and have a keen eye for detail, we want to hear from you.
br>Minimum Requirements:
• Grade 12 (Matric) certificate < r>• - 3 years of supervisory experience in a cleaning environment. < r>• S rong leadership and communication skills < r>
Key Responsibilities:
• S pervise and coordinate daily cleaning activities across designated areas < r>• E sure high standards of hygiene and cleanliness are maintained < r>• T ain and mentor cleaning staff, monitor performance, and enforce company policies < r>• C nduct regular inspections and report maintenance or safety issues < r>• M nage cleaning schedules, stock levels, and equipment usage < r>• L aise with management to ensure operational efficiency
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Cleaning services supervisor

Richards Bay, KwaZulu Natal Norrin Radd

Posted today

Job Viewed

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Job Description

permanent
Cleaning Services Supervisor is required to oversee and manage cleaning operations in Richards Bay. If you thrive in a fast-paced environment and have a keen eye for detail, we want to hear from you.

Minimum Requirements:
• Grade 12 (Matric) certificate
• - 3 years of supervisory experience in a cleaning environment.
• S rong leadership and communication skills

Key Responsibilities:
• S pervise and coordinate daily cleaning activities across designated areas
• E sure high standards of hygiene and cleanliness are maintained
• T ain and mentor cleaning staff, monitor performance, and enforce company policies
• C nduct regular inspections and report maintenance or safety issues
• M nage cleaning schedules, stock levels, and equipment usage
• L aise with management to ensure operational efficiency
This advertiser has chosen not to accept applicants from your region.

Sales Executive: Specialised Cleaning Services

Durban, KwaZulu Natal Empact Group

Posted 7 days ago

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Job Description

Join to apply for the Sales Executive: Specialised Cleaning Services role at Empact Group

2 days ago Be among the first 25 applicants

Join to apply for the Sales Executive: Specialised Cleaning Services role at Empact Group

The purpose of this position is to drive sales growth in our Specialized Cleaning Services division. This role focuses on selling high-value cleaning solutions, including high-rise window cleaning, strip-and-seal treatments, floor maintenance, deep cleaning, and shut-down cleans, to commercial, industrial, food, healthcare and retail clients. The ideal candidate will have a strong background in B2B sales, excellent relationship-building skills, and a deep understanding of the cleaning industry’s specialized service offerings.

Minimum Requirements

  • Grade 12
  • 3-5 years of sales experience in the cleaning, hygiene, facilities management, or related industry
  • Proven track record of meeting or exceeding sales targets (Ideal)
  • Own reliable transport
  • A valid driver’s license

Experience

  • 3-5 years of sales experience in the cleaning, hygiene, facilities management, or related industry.
  • Industry Knowledge: Understanding of specialized cleaning processes and equipment.
  • Sales Skills: Proven track record of meeting or exceeding sales targets.
  • Experience in selling specialized cleaning services.
  • Knowledge of safety regulations related to high-rise and industrial cleaning.
  • Strong existing network of potential clients in target industries.

Competencies

  • Communication: Excellent verbal and written communication skills.
  • Negotiation: Strong ability to negotiate contracts and close deals.
  • Client-Focused: Ability to build long-term client relationships.
  • Customer service
  • Deadline Driven, honest and efficient
  • Attention to detail

Key Performance Areas

New Business Development

  • Identify and pursue new business opportunities in targeted industries (e.g., corporate offices, retail centers, industrial plants, and hospitality).
  • Generate and qualify leads through cold calling, networking, and industry events.
  • Develop customized proposals and pricing strategies based on client need

Account Management & Client Retention

  • Maintain strong relationships with existing clients to maximize retention and upsell additional services.
  • Conduct site visits and assessments to provide tailored cleaning solutions.
  • Serve as the primary point of contact for client inquiries, resolving concerns promptly

Sales & Revenue Growth

  • Achieve and exceed monthly and quarterly sales targets.
  • Present and demonstrate specialized cleaning solutions to decision-makers.
  • Negotiate contracts and service agreements

Market & Industry Knowledge

  • Stay updated on industry trends, competitor activities, and technological advancements in specialized cleaning.
  • Provide market intelligence and feedback to management to refine sales strategies

Operational Coordination

  • Work closely with operations teams to ensure seamless service delivery.
  • Provide clear job specifications and client expectations to the service team.

Seniority level
  • Seniority level Mid-Senior level
Employment type
  • Employment type Full-time
Job function
  • Job function Sales and Business Development
  • Industries Facilities Services

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Pinetown, KwaZulu-Natal, South Africa 2 weeks ago

Durban, KwaZulu-Natal, South Africa 5 months ago

Durban, KwaZulu-Natal, South Africa 6 months ago

Durban, KwaZulu-Natal, South Africa 6 days ago

Durban, KwaZulu-Natal, South Africa 5 months ago

Durban, KwaZulu-Natal, South Africa 11 months ago

DC- Insure -Telesales Consultant - Park Square (KZN)

Durban, KwaZulu-Natal, South Africa 3 months ago

Durban, KwaZulu-Natal, South Africa 3 months ago

Durban, KwaZulu-Natal, South Africa 2 days ago

Sales & Business Development Manager - 0629 - Durban, South Africa

Durban, KwaZulu-Natal, South Africa 2 days ago

Durban, KwaZulu-Natal, South Africa 2 months ago

Durban, KwaZulu-Natal, South Africa 2 months ago

Durban, KwaZulu-Natal, South Africa 4 months ago

Business Development Consultant - International UK/US

Durban, KwaZulu-Natal, South Africa 1 month ago

Sales and Marketing Manager - New Business - Durban Commissioned Financial Adviser (Stanger/ Ballito/ Tongaat)

Durban, KwaZulu-Natal, South Africa 6 days ago

Durban, KwaZulu-Natal, South Africa 6 days ago

District Sales and Merchandising Manager

Durban, KwaZulu-Natal, South Africa 5 days ago

Durban, KwaZulu-Natal, South Africa 1 month ago

Durban, KwaZulu-Natal, South Africa 6 days ago

Asset Management: Regional Sales Manager KZN Sales Development Manager - International UK/US

Durban, KwaZulu-Natal, South Africa 8 months ago

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Sales Executive: Specialised Cleaning Services

Empact Group

Posted 13 days ago

Job Viewed

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Job Description

The purpose of this position is todrive sales growth in our Specialized Cleaning Services division. This role focuses on selling high-value cleaning solutions, including high-rise window cleaning, strip-and-seal treatments, floor maintenance, deep cleaning, and shut-down cleans, to commercial, industrial, food, healthcare and retail clients. The ideal candidate will have a strong background in B2B sales, excellent relationship-building skills, and a deep understanding of the cleaning industry’s specialized service offerings.


Minimum requirements
  • Grade 12
  • 3-5 years of sales experience in the cleaning, hygiene, facilities management, or related industry
  • Proven track record of meeting or exceeding sales targets (Ideal)
  • Own reliable transport
  • A valid driver’s license

Experience
  • 3-5 years of sales experience in the cleaning, hygiene, facilities management, or related industry.
  • Industry Knowledge: Understanding of specialized cleaning processes and equipment.
  • Sales Skills: Proven track record of meeting or exceeding sales targets.
  • Experience in selling specialized cleaning services.
  • Knowledge of safety regulations related to high-rise and industrial cleaning.
  • Strong existing network of potential clients in target industries.
Competencies
  • Communication: Excellent verbal and written communication skills.
  • Negotiation: Strong ability to negotiate contracts and close deals.
  • Client-Focused: Ability to build long-term client relationships.
  • Customer service
  • Deadline Driven, honest and efficient
  • Attention to detail

Key Performance Areas
New Business Development
  • Identify and pursue new business opportunities in targeted industries (e.g., corporate offices, retail centers, industrial plants, and hospitality).
  • Generate and qualify leads through cold calling, networking, and industry events.
  • Develop customized proposals and pricing strategies based on client need
Account Management & Client Retention
  • Maintain strong relationships with existing clients to maximize retention and upsell additional services.
  • Conduct site visits and assessments to provide tailored cleaning solutions.
  • Serve as the primary point of contact for client inquiries, resolving concerns promptly
Sales & Revenue Growth
  • Achieve and exceed monthly and quarterly sales targets.
  • Present and demonstrate specialized cleaning solutions to decision-makers.
  • Negotiate contracts and service agreements
Market & Industry Knowledge
  • Stay updated on industry trends, competitor activities, and technological advancements in specialized cleaning.
  • Provide market intelligence and feedback to management to refine sales strategies

Operational Coordination
  • Work closely with operations teams to ensure seamless service delivery.
  • Provide clear job specifications and client expectations to the service team.

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Tea Girl and Cleaning Services

Johannesburg, Gauteng Unique Personnel Ltd

Posted today

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Job Description

Key Responsibilities Beverage Service: Preparing and serving tea, coffee, and other beverages to staff and visitors. Kitchen Maintenance: Ensuring the kitchen is clean, tidy, and well-stocked with necessary supplies. Office Cleaning: Cleaning offices, bathrooms, and common areas according to a cleaning schedule. Maintaining Hygiene: Ensuring a high standard of hygiene and cleanliness throughout the workplace. Stock Management: Monitoring and replenishing cleaning supplies and refreshments. Requirements Punctuality and Reliability: Being on time and dependable is essential. Attention to Detail: Meticulousness in cleaning and maintaining hygiene standards. Ability to Follow Instructions: Understanding and following cleaning schedules and procedures. Good Communication Skills: Being able to communicate effectively with staff and visitors. Physical Fitness: The ability to perform cleaning tasks that may involve bending, lifting, and standing for extended periods. Knowledge of Cleaning Products: Understanding the proper use and safety of cleaning products. Experience: Previous experience in a similar role is often preferred. Language Skills: Fluency in English and potentially other local languages.
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Sales executive: specialised cleaning services

Durban, KwaZulu Natal Empact Group

Posted today

Job Viewed

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Job Description

permanent
Join to apply for the Sales Executive: Specialised Cleaning Services role at Empact Group 2 days ago Be among the first 25 applicants Join to apply for the Sales Executive: Specialised Cleaning Services role at Empact Group The purpose of this position is to drive sales growth in our Specialized Cleaning Services division. This role focuses on selling high-value cleaning solutions, including high-rise window cleaning, strip-and-seal treatments, floor maintenance, deep cleaning, and shut-down cleans, to commercial, industrial, food, healthcare and retail clients. The ideal candidate will have a strong background in B2 B sales, excellent relationship-building skills, and a deep understanding of the cleaning industry’s specialized service offerings.Minimum RequirementsGrade 12 3-5 years of sales experience in the cleaning, hygiene, facilities management, or related industry Proven track record of meeting or exceeding sales targets (Ideal) Own reliable transport A valid driver’s license Experience3-5 years of sales experience in the cleaning, hygiene, facilities management, or related industry. Industry Knowledge: Understanding of specialized cleaning processes and equipment. Sales Skills: Proven track record of meeting or exceeding sales targets. Experience in selling specialized cleaning services. Knowledge of safety regulations related to high-rise and industrial cleaning. Strong existing network of potential clients in target industries. CompetenciesCommunication: Excellent verbal and written communication skills. Negotiation: Strong ability to negotiate contracts and close deals. Client-Focused: Ability to build long-term client relationships. Customer service Deadline Driven, honest and efficient Attention to detail Key Performance AreasNew Business DevelopmentIdentify and pursue new business opportunities in targeted industries (e.g., corporate offices, retail centers, industrial plants, and hospitality). Generate and qualify leads through cold calling, networking, and industry events. Develop customized proposals and pricing strategies based on client need Account Management & Client RetentionMaintain strong relationships with existing clients to maximize retention and upsell additional services. Conduct site visits and assessments to provide tailored cleaning solutions. Serve as the primary point of contact for client inquiries, resolving concerns promptly Sales & Revenue GrowthAchieve and exceed monthly and quarterly sales targets. Present and demonstrate specialized cleaning solutions to decision-makers. Negotiate contracts and service agreements Market & Industry KnowledgeStay updated on industry trends, competitor activities, and technological advancements in specialized cleaning. Provide market intelligence and feedback to management to refine sales strategies Operational CoordinationWork closely with operations teams to ensure seamless service delivery. Provide clear job specifications and client expectations to the service team. Seniority level Seniority level Mid-Senior level Employment type Employment type Full-time Job function Job function Sales and Business Development Industries Facilities Services Referrals increase your chances of interviewing at Empact Group by 2x Sign in to set job alerts for “Services Sales Executive” roles. Pinetown, Kwa Zulu-Natal, South Africa 2 weeks ago Durban, Kwa Zulu-Natal, South Africa 5 months ago Durban, Kwa Zulu-Natal, South Africa 6 months ago Durban, Kwa Zulu-Natal, South Africa 6 days ago Durban, Kwa Zulu-Natal, South Africa 5 months ago Durban, Kwa Zulu-Natal, South Africa 11 months ago DC- Insure -Telesales Consultant - Park Square (KZN) Durban, Kwa Zulu-Natal, South Africa 3 months ago Durban, Kwa Zulu-Natal, South Africa 3 months ago Durban, Kwa Zulu-Natal, South Africa 2 days ago Sales & Business Development Manager - 0629 - Durban, South Africa Durban, Kwa Zulu-Natal, South Africa 2 days ago Durban, Kwa Zulu-Natal, South Africa 2 months ago Durban, Kwa Zulu-Natal, South Africa 2 months ago Durban, Kwa Zulu-Natal, South Africa 4 months ago Business Development Consultant - International UK/US Durban, Kwa Zulu-Natal, South Africa 1 month ago Sales and Marketing Manager - New Business - Durban Commissioned Financial Adviser (Stanger/ Ballito/ Tongaat) Durban, Kwa Zulu-Natal, South Africa 6 days ago Durban, Kwa Zulu-Natal, South Africa 6 days ago District Sales and Merchandising Manager Durban, Kwa Zulu-Natal, South Africa 5 days ago Durban, Kwa Zulu-Natal, South Africa 1 month ago Durban, Kwa Zulu-Natal, South Africa 6 days ago Asset Management: Regional Sales Manager KZN Sales Development Manager - International UK/US Durban, Kwa Zulu-Natal, South Africa 8 months ago We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI. #J-18808-Ljbffr
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Sales executive: specialised cleaning services

Empact Group

Posted today

Job Viewed

Tap Again To Close

Job Description

permanent
The purpose of this position is todrive sales growth in our Specialized Cleaning Services division. This role focuses on selling high-value cleaning solutions, including high-rise window cleaning, strip-and-seal treatments, floor maintenance, deep cleaning, and shut-down cleans, to commercial, industrial, food, healthcare and retail clients. The ideal candidate will have a strong background in B2 B sales, excellent relationship-building skills, and a deep understanding of the cleaning industry’s specialized service offerings. Minimum requirements Grade 12 3-5 years of sales experience in the cleaning, hygiene, facilities management, or related industry Proven track record of meeting or exceeding sales targets (Ideal) Own reliable transport A valid driver’s license Experience 3-5 years of sales experience in the cleaning, hygiene, facilities management, or related industry. Industry Knowledge: Understanding of specialized cleaning processes and equipment. Sales Skills: Proven track record of meeting or exceeding sales targets. Experience in selling specialized cleaning services. Knowledge of safety regulations related to high-rise and industrial cleaning. Strong existing network of potential clients in target industries. Competencies Communication: Excellent verbal and written communication skills. Negotiation: Strong ability to negotiate contracts and close deals. Client-Focused: Ability to build long-term client relationships. Customer service Deadline Driven, honest and efficient Attention to detail Key Performance Areas New Business DevelopmentIdentify and pursue new business opportunities in targeted industries (e.g., corporate offices, retail centers, industrial plants, and hospitality). Generate and qualify leads through cold calling, networking, and industry events. Develop customized proposals and pricing strategies based on client need Account Management & Client RetentionMaintain strong relationships with existing clients to maximize retention and upsell additional services. Conduct site visits and assessments to provide tailored cleaning solutions. Serve as the primary point of contact for client inquiries, resolving concerns promptly Sales & Revenue GrowthAchieve and exceed monthly and quarterly sales targets. Present and demonstrate specialized cleaning solutions to decision-makers. Negotiate contracts and service agreements Market & Industry KnowledgeStay updated on industry trends, competitor activities, and technological advancements in specialized cleaning. Provide market intelligence and feedback to management to refine sales strategies Operational CoordinationWork closely with operations teams to ensure seamless service delivery. Provide clear job specifications and client expectations to the service team. #J-18808-Ljbffr
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Sales executive: specialised cleaning services

Durban, KwaZulu Natal Empact Group

Posted today

Job Viewed

Tap Again To Close

Job Description

permanent
Join to apply for the Sales Executive: Specialised Cleaning Services role at Empact Group 2 days ago Be among the first 25 applicants Join to apply for the Sales Executive: Specialised Cleaning Services role at Empact Group The purpose of this position is to drive sales growth in our Specialized Cleaning Services division. This role focuses on selling high-value cleaning solutions, including high-rise window cleaning, strip-and-seal treatments, floor maintenance, deep cleaning, and shut-down cleans, to commercial, industrial, food, healthcare and retail clients. The ideal candidate will have a strong background in B2 B sales, excellent relationship-building skills, and a deep understanding of the cleaning industry’s specialized service offerings.Minimum RequirementsGrade 12 3-5 years of sales experience in the cleaning, hygiene, facilities management, or related industry Proven track record of meeting or exceeding sales targets (Ideal) Own reliable transport A valid driver’s license Experience3-5 years of sales experience in the cleaning, hygiene, facilities management, or related industry. Industry Knowledge: Understanding of specialized cleaning processes and equipment. Sales Skills: Proven track record of meeting or exceeding sales targets. Experience in selling specialized cleaning services. Knowledge of safety regulations related to high-rise and industrial cleaning. Strong existing network of potential clients in target industries. CompetenciesCommunication: Excellent verbal and written communication skills. Negotiation: Strong ability to negotiate contracts and close deals. Client-Focused: Ability to build long-term client relationships. Customer service Deadline Driven, honest and efficient Attention to detail Key Performance AreasNew Business DevelopmentIdentify and pursue new business opportunities in targeted industries (e.g., corporate offices, retail centers, industrial plants, and hospitality). Generate and qualify leads through cold calling, networking, and industry events. Develop customized proposals and pricing strategies based on client need Account Management & Client RetentionMaintain strong relationships with existing clients to maximize retention and upsell additional services. Conduct site visits and assessments to provide tailored cleaning solutions. Serve as the primary point of contact for client inquiries, resolving concerns promptly Sales & Revenue GrowthAchieve and exceed monthly and quarterly sales targets. Present and demonstrate specialized cleaning solutions to decision-makers. Negotiate contracts and service agreements Market & Industry KnowledgeStay updated on industry trends, competitor activities, and technological advancements in specialized cleaning. Provide market intelligence and feedback to management to refine sales strategies Operational CoordinationWork closely with operations teams to ensure seamless service delivery. Provide clear job specifications and client expectations to the service team. Seniority level Seniority level Mid-Senior level Employment type Employment type Full-time Job function Job function Sales and Business Development Industries Facilities Services Referrals increase your chances of interviewing at Empact Group by 2x Sign in to set job alerts for “Services Sales Executive” roles. Pinetown, Kwa Zulu-Natal, South Africa 2 weeks ago Durban, Kwa Zulu-Natal, South Africa 5 months ago Durban, Kwa Zulu-Natal, South Africa 6 months ago Durban, Kwa Zulu-Natal, South Africa 6 days ago Durban, Kwa Zulu-Natal, South Africa 5 months ago Durban, Kwa Zulu-Natal, South Africa 11 months ago DC- Insure -Telesales Consultant - Park Square (KZN) Durban, Kwa Zulu-Natal, South Africa 3 months ago Durban, Kwa Zulu-Natal, South Africa 3 months ago Durban, Kwa Zulu-Natal, South Africa 2 days ago Sales & Business Development Manager - 0629 - Durban, South Africa Durban, Kwa Zulu-Natal, South Africa 2 days ago Durban, Kwa Zulu-Natal, South Africa 2 months ago Durban, Kwa Zulu-Natal, South Africa 2 months ago Durban, Kwa Zulu-Natal, South Africa 4 months ago Business Development Consultant - International UK/US Durban, Kwa Zulu-Natal, South Africa 1 month ago Sales and Marketing Manager - New Business - Durban Commissioned Financial Adviser (Stanger/ Ballito/ Tongaat) Durban, Kwa Zulu-Natal, South Africa 6 days ago Durban, Kwa Zulu-Natal, South Africa 6 days ago District Sales and Merchandising Manager Durban, Kwa Zulu-Natal, South Africa 5 days ago Durban, Kwa Zulu-Natal, South Africa 1 month ago Durban, Kwa Zulu-Natal, South Africa 6 days ago Asset Management: Regional Sales Manager KZN Sales Development Manager - International UK/US Durban, Kwa Zulu-Natal, South Africa 8 months ago We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI. #J-18808-Ljbffr
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Sales executive: specialised cleaning services

Empact Group

Posted today

Job Viewed

Tap Again To Close

Job Description

permanent
The purpose of this position is todrive sales growth in our Specialized Cleaning Services division. This role focuses on selling high-value cleaning solutions, including high-rise window cleaning, strip-and-seal treatments, floor maintenance, deep cleaning, and shut-down cleans, to commercial, industrial, food, healthcare and retail clients. The ideal candidate will have a strong background in B2 B sales, excellent relationship-building skills, and a deep understanding of the cleaning industry’s specialized service offerings. Minimum requirements Grade 12 3-5 years of sales experience in the cleaning, hygiene, facilities management, or related industry Proven track record of meeting or exceeding sales targets (Ideal) Own reliable transport A valid driver’s license Experience 3-5 years of sales experience in the cleaning, hygiene, facilities management, or related industry. Industry Knowledge: Understanding of specialized cleaning processes and equipment. Sales Skills: Proven track record of meeting or exceeding sales targets. Experience in selling specialized cleaning services. Knowledge of safety regulations related to high-rise and industrial cleaning. Strong existing network of potential clients in target industries. Competencies Communication: Excellent verbal and written communication skills. Negotiation: Strong ability to negotiate contracts and close deals. Client-Focused: Ability to build long-term client relationships. Customer service Deadline Driven, honest and efficient Attention to detail Key Performance Areas New Business DevelopmentIdentify and pursue new business opportunities in targeted industries (e.g., corporate offices, retail centers, industrial plants, and hospitality). Generate and qualify leads through cold calling, networking, and industry events. Develop customized proposals and pricing strategies based on client need Account Management & Client RetentionMaintain strong relationships with existing clients to maximize retention and upsell additional services. Conduct site visits and assessments to provide tailored cleaning solutions. Serve as the primary point of contact for client inquiries, resolving concerns promptly Sales & Revenue GrowthAchieve and exceed monthly and quarterly sales targets. Present and demonstrate specialized cleaning solutions to decision-makers. Negotiate contracts and service agreements Market & Industry KnowledgeStay updated on industry trends, competitor activities, and technological advancements in specialized cleaning. Provide market intelligence and feedback to management to refine sales strategies Operational CoordinationWork closely with operations teams to ensure seamless service delivery. Provide clear job specifications and client expectations to the service team. #J-18808-Ljbffr
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Cleaning Manager/General Manager – Cleaning

Polokwane, Limpopo K-SL Student Hotel

Posted 13 days ago

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Job Description

Job Description: Cleaning Manager/General Manager -Cleaning (R396 000 per annum)

Definition
A cleaning manager is the primary managerial position overseeing cleaning staff in any given facility. The position typically includes supervising, training, hiring, and assisting cleaning associates to ensure that all work is compliant with corporate standards and satisfactory according to the demands of the client. The cleaning manager is therefore tasked with receiving such information from corporate management and clients alike and giving resultant directives to cleaning associates.

The manager is responsible for maintaining a high standard of quality and consistency among cleaning associates and the work they produce.

Education and Qualification Requirements:
Minimum Requirements:

  1. Cleaning Management / related qualification;
  2. Relevant operations and people management experience;
  3. Strong health and safety knowledge and experience;
  4. Minimum of 7 years’ experience in a similar environment on middle management level;
  5. Experience in managing or overseeing large compliments of people;
  6. Understand cleaning principles and knowledge of company policies and procedures;
  7. Good understanding of scheduling of staffing and assign cleaning tasks productively to each position to achieve an output standard according to site specific SLA’s;
  8. Strong people skills and knowledge or Industrial relations.

Skills Required:
• Strong on client relationships and strong communication skills,
• Leadership skills,
• Attention to detail,
• Sense of urgency,
• Problem solving experience,
• Able to work under pressure,
• Be flexible and adaptable,
• Should be able to work independently,
• Able to work independently and under pressure,
• Able to work long hours, after hours and some weekends.

Key Duties / Responsibilities:
Duties & Responsibilities

• Take full responsibility and management of all sites,
• Act with utmost urgency when attending to any client request and do so pro-actively,
• Best allocate the resources of the contract to achieve maximum cleaning output. Where the SLA stipulates resource requirements, these must be adhered to,
• Output based contracts must be managed efficiently,
• Together with HR pro-actively manage a pool of trained relief staff members to prevent any service delivery disruptions,
• Ensure work schedules/job cards are in place for each position and relevant to site,
• Ensure consistently high service standards are maintained for all services in scope with regular inspections,
• Unit closures to receive proper service until the last trading day and all processes relating to staff, equipment, billing and costs are attended to within the month of closing,
• Contract retention through maintaining excellent service standards, identifying and mitigating the risk of cancellation and building strong client relationships with key client contacts,
• Ensure that staff are correctly and smartly dressed displaying a name badge. Highlight to sites the importance of upholding the company image at all times,
• Ensure that cleaning methodology are strictly adhered to in line with company policies, quality programmes and legislation,
• Managing company assets by performing monthly spot checks on high value items. When checking assets ensure that equipment is kept in a good condition and repaired and serviced when required,
• Effective use and updating of electronic application/tools issued by the company,
• Ensure that training is scheduled for all staff in your portfolio to equip and empower them to perform their duties. This includes regular on job training sessions performed by you,
• The upkeep of unit files kept at unit level and notice boards where applicable as set out in employer Policy and Procedure file.

Communication

• Regular client meetings with clients signing off unit visit checklist,
• Responding to clients and management request timeously and action accordingly,
• Ensure monthly completion of client specific records in sites where this is required. This may include hygiene consumption reports, cleaning inspection and walk about reports, reports on training performed, reports on client maintenance matters that were reported by cleaning management and/or completion of client monthly surveys,
• Effectively communicate and filter company information to staff,
• Keep line management informed of pertinent issues relating to your contracts.

Labour Management

• Allocate staff to sites according to policies and procedure,
• Complete time sheets and submit to the payroll department as per the deadlines,
• Must manage daily human resources and industrial relations issues and abide by the company disciplinary code and ensure that this is consistently applied,
• The Cleaning Manager is required to participate in CCMA cases and union meetings if required,
• To hold performance appraisals with all cleaning staff reporting to you, identify areas for development and training needs,
• Ensure that all staff have signed and are abiding by the company rules.

Health And Safety

• Ensure that all OHS act (Occupational Health and Safety) requirements are adhered to for site specific requirements in line with company policies, quality programmes and legislation.

Unit Finances

• Actively manage unit leave liability and leave plans according to company policies and targets,
• Continually identify potential of additional business within existing contracts and once off cleaning opportunities,
• Ensure all rechargeable and overtime work is authorized and billed to client timeously and within the month,
• Ensure debtors collection is in line with contractual agreements,
• Capital expenditure and equipment repairs should be approved by line manager prior to any orders being placed,
• Chemical and consumables are ordered in line with a monthly pre-determined budget.

General

• Maintain a high standard of morale and motivation,
• Attend meetings, training etc
• Implement and manage initiatives and objectives as set out by our clients and/or the employer and to support functions such as Quality (Star Grading), Procurement, Training or HR,
• Ensure that our brand is protected and represent it professionally at all times,
• Ensure that statutory/legal requirements are strictly adhered to,
• To keep abreast of changes in all company policies and procedures,
• Adhoc duties.

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