53 Civil Service jobs in South Africa

• Customer Advocate – Develops and oversees the execution of account plan(s) to ensure Microsoft revenue targets and customer outcomes are met.
• Engages with internal and external stakeholders on business planning to promote mutually beneficial customer digital transformation strategies.
• Orchestrates full customer team across all areas of Microsoft to focus on delivering customer outcomes across the customer lifecycle, building deep trust with Microsoft.
• Industry Relevant Trusted Seller – Proactively develops a strong understanding of the customer’s business and industry priorities to drive new business opportunities and growth.
• Advocates on behalf of the customer internally, ensuring requests and needs of assigned accounts are addressed.
• Deliver Sales Excellence – Leads and orchestrates extended virtual teams across our solution areas to achieve growth in revenue and market share.
• Industry Knowledge – Builds and maintains a strong knowledge of customers’ industry, business strategy, and key industry partners and solutions, gaining deeper insights through direct engagement.

Required Qualifications (RQs)

• 9+ years of experience in an industry (e.g., Financial Services, Retail, Manufacturing, Healthcare, Energy, Government, Education), or relevant work experience (e.g., consulting, technology).
• OR Bachelor’s Degree in Business, Technology, or related field AND 7+ years of relevant experience.
• OR Master’s Degree in Business Administration AND 6+ years of relevant experience.
• OR equivalent experience.

Preferred Qualifications (PQs)

• Bachelor’s Degree in Business, Technology, or related field AND 10+ years of relevant experience.
• OR Master’s Degree in Business Administration AND 8+ years of relevant experience.
• 10+ years of account management experience or equivalent.

Microsoft is an equal opportunity employer. All qualified applicants will receive consideration without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by law.

If you need assistance or a reasonable accommodation due to a disability during the application process, please send a request via the Accommodation request form.

Benefits and perks listed may vary depending on employment nature and country.

• Responsible for developing and implementing account strategy to ensure delivery of all financial targets including revenue, connections for voice and data, market share and net margin contribution, as well as responsible for the delivery of the P&L
• Primary relationship owner for portfolio, responsible for developing strong one-to-one long term relationships with key decision makers/ influencers up to C Level, leverages those relationships to create new value, opportunities and win new business
• Acquire a thorough understanding of key customer needs and requirements
• Drives accelerated revenue growth by identifying potential markets for new and existing products and services in targeted accounts
• Retaining and growing business by identifying major new sales opportunities
• Key company liaison responsible for developing strong one-to-one long term relationships with key decision makers/ influencers up to C Level
• Influences Vodacom SA/Group Account sponsors and decision makers to secure appropriate resource and delivery to nominated customers within milestones and timeframes
• Ensuring effective service delivery and customer satisfaction
• Ensures (virtual) team works collaboratively with all other functions within Vodacom to drive the Premier client network agenda and ensure alignment
• Prepare an Account Plan which is shared with both internal and external stakeholders
• Ensure there is Complex Sales road map for each relevant opportunity
• Own escalated customer complaints for the channel from a service perspective
• Ensure that sales and pricing claims on their debtors trading accounts are proactively resolved
• To support finance in recovering overdue and non-payment by clients
• Ensure the correct products and services are delivered to customers in a timely manner as per the customer needs and objectives
• Serve as the link of communication between key customers and internal teams
• Resolve any issues and problems faced by customers and deal with complaints to maintain trust
• Play an integral part in generating new sales that will turn into long-lasting relationships
• Clearly communicate the progress of monthly/quarterly initiatives to internal and external stakeholders
  
  
  

• Assesses customer and market trends and provides timely and accurate revenue forecasting
• Prepare monthly/ Weekly Run Rate and Demand Management
• Perform Sales Analysis by product
• Annual Sales Strategy & Budget Planning
• Prepare regular reports of progress and forecasts to internal and external stakeholders using key account metrics
• Forecast and track key account metrics
• Prepare reports on account status, give recommendations to maximize sales as per the identifying trends, gaps and opportunities. (Strategic Account Plan / Joint Account Planning)
• Regular Revenue Assurance to ensure all customer’s global revenues from all it’s subsidiaries are correctly reported
  
  
  

• B Degree/Equivalent
• A Post Graduate Degree in Sales/Marketing/Business Commerce or related field advantageous
• A minimum of 7 years’ work experience in a Sales and Service experience in the telecommunications or technology related environments e.g. (ICT) with demonstrated experience in:
• Portfolio management
• Ability to increase NPS results and reduce administrative expense
• Ability to build relationships
  

• Experience in solution selling within enterprise customers
• Deep understanding of the customer’s business, it’s market and industry alongside key decision-makers and influencers in account organisation
• Ability to translate customer’s objectives and strategy into relevant Vodacom Business propositions
• Successful track record of managing multi- industry and multi-tower sales and demonstrate profitable revenue growth
• Demonstrated ability to influence at c-level
  
  
  

• Customer Focus: Prioritizing customer needs and delivering excellent service
• Accountability: seeks feedback and identifies opportunities for improvement or innovation
• Collaboration: Actively fosters collaboration, seeks input and effectively partners
• Resilience: Actively seeks opportunities for growth, demonstrates a strong commitment to self-improvement and has a growth mindset
• Flexibility: uses various techniques to influence others (lobbies, approaches decision makers, finds sponsors)
• Organizational Savvy: Demonstrates strong understanding of assigned strategy for the Business/ Function and creates strong team alignment to the strategy
• Enticing incentive programs and competitive benefit packages
• Retirement funds, risk benefits, and medical aid benefits
• Cell phone and data benefits, advantages fibre connection discounts, and exclusive staff discounts offered in collaboration with partner companies
  
  
  

At SAP, we enable you to bring out your best.

Our company culture is focused on collaboration and a shared passion to help the world run better.

How?

We focus every day on building the foundation for tomorrow and creating a workplace that embraces differences, values flexibility, and is aligned with our purpose-driven and future-focused work.

We offer a highly collaborative, caring team environment with a strong focus on learning and development, recognition for your individual contributions, and a variety of benefit options for you to choose from.

Responsible for managing a team of account executives (5 FTE) and selling SAP's products and solutions to SAP's customers in the Public Sector.

Focused on named accounts.

Maintains customer relationships and influences customers' requirements specifications.

Typically carries a quota.

Manages resources, ensuring business-critical & innovative results. Builds action plans and makes operational decisions on policies, tactics, and resources critical to the function's business success to ensure delivery against the team or department's strategy. Accountable for annual goals established for the team or department. Directs activities of a team or department of professionals and supports staff. Tracks a single budget line.

Co-ownership of Public Sector strategy with industry experts. Alignment of Public Sector strategy with the sales go-to-market. Execution of public sector go-to-market strategies.

Makes day-to-day decisions within or for a team or department. Works collaboratively with direct reports. Regularly applies expertise in day-to-day activities.

Increasing managerial experience. Sound professional experience. Demonstrates all management responsibilities: create the future; build a team; develop people; manage performance.

Builds strategic partnerships with key decision-makers in customer & partner organizations. Fluent communication skills in both English.

This role is based in South Africa. We are not able to consider candidates who require relocation.

Originally known for leadership in enterprise resource planning (ERP) software, SAP has evolved to become a market leader in end-to-end business application software and related services for database, analytics, intelligent technologies, and experience management.

As a cloud company with 200 million users and over 100,000 employees worldwide, we are purpose-driven and future-focused, with a highly collaborative team ethic and commitment to personal development.

We help ensure every challenge gets the solution it deserves, connecting global industries, people, or platforms.

At SAP, you can bring out your best. We win with inclusion. Our culture of inclusion, focus on health and well-being, and flexible working models help ensure everyone—regardless of background—feels included and can run at their best.

We believe we are made stronger by the unique capabilities and qualities each person brings. We invest in our employees to inspire confidence and help everyone realize their full potential.

We are committed to creating a more equitable world and are proud to be an equal opportunity workplace and an affirmative action employer.

We provide accessibility accommodations to applicants with disabilities. If you need assistance, please contact our Recruiting Operations Team.

• Only permanent roles are eligible for the SAP Employee Referral Program.

Specific conditions may apply for roles in Vocational Training. Qualified applicants will receive consideration without regard to age, race, religion, national origin, ethnicity, gender, sexual orientation, gender identity or expression, veteran status, or disability. Successful candidates may undergo a background check. Requisition ID: | Work Area: Sales | Travel: 0-10% | Career Status: Management | Employment Type: Full Time | Additional Locations: #LI-Hybrid

Our client is seeking a highly motivated and experienced Public Sector Team Leader to join their team, based in East London.

Candidate will be responsible for a portfolio of buildings which will encompass the full function from lease onboarding to reconciling cash books.

• Matric
• Relevant Property Qualification
• Diploma in Accounting / Finance advantageous
• 2 years’ experience in Team Management / Supervisory (Non-negotiable)
• Property experience (Non-negotiable)
• Collections experience (Non-negotiable)
• SAGE experience
• MDA experience
• Must be willing to travel

• Leasing administration, billing, and receipts / refunds
• Accounts payable (debtors and creditors)

If you wish to apply for this position, please email your CV + supporting documentation to (Email Disabled) . If you have not been contacted within 2 weeks, consider your application unsuccessful.

• Customer Advocate – Develops and oversees the execution of account plan(s) to ensure Microsoft revenue targets and customer outcomes are met.
• Engages with internal and external stakeholders on business planning to promote mutually beneficial customer digital transformation strategies.
• Orchestrates full customer team across all areas of Microsoft to focus on delivering customer outcomes across the customer lifecycle, building deep trust with Microsoft.
• Industry Relevant Trusted Seller – Proactively develops a strong understanding of the customer’s business and industry priorities to drive new business opportunities and growth.
• Advocates on behalf of the customer internally, ensuring requests and needs of assigned accounts are addressed.
• Deliver Sales Excellence – Leads and orchestrates extended virtual teams across our solution areas to achieve growth in revenue and market share.
• Industry Knowledge – Builds and maintains a strong knowledge of customers’ industry, business strategy, and key industry partners and solutions, gaining deeper insights through direct engagement.

Required Qualifications (RQs)

• 9+ years of experience in an industry (e.g., Financial Services, Retail, Manufacturing, Healthcare, Energy, Government, Education), or relevant work experience (e.g., consulting, technology).
• OR Bachelor’s Degree in Business, Technology, or related field AND 7+ years of relevant experience.
• OR Master’s Degree in Business Administration AND 6+ years of relevant experience.
• OR equivalent experience.

Preferred Qualifications (PQs)

• Bachelor’s Degree in Business, Technology, or related field AND 10+ years of relevant experience.
• OR Master’s Degree in Business Administration AND 8+ years of relevant experience.
• 10+ years of account management experience or equivalent.

Microsoft is an equal opportunity employer. All qualified applicants will receive consideration without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by law.

If you need assistance or a reasonable accommodation due to a disability during the application process, please send a request via the Accommodation request form.

Benefits and perks listed may vary depending on employment nature and country.

Reference: JHB000163-KP-3

Gijima is recruiting for Head of Public Sector with experience in the Information Technology market with experience in selling managed services solutions in the Public sector.

Qualifications:

• Matric and Computer Science Diploma/Degree or 6-8 years equivalent work experience.

• Minimum of 7 years Senior Sales leadership experience in the Information Technology market with experience in selling managed services solutions.
• Minimum 5 years Public Sector Industry focus experience, proven relationships with Industry leaders and C Level clients.

• Lead the go-to market strategy for Public Sector Industry.
• Drive a qualified pipeline of opportunities.
• Manage staff performance.
• Provide quarterly forecasting.
• Ensure that all relevant customer and sales information is kept updated in the relevant CRM.
• Aspects like account Plans, exco briefings on latest trends, Revenue Protection, Revenue Growth and Renewals are a given.
• You will maintain strategic relationships with relevant Industry partners, Gijima Alliance Partners and with customer C levels in order to help facilitate Gijima’s Growth.

OPENTEXT - THE INFORMATION COMPANY

OpenText is a global leader in information management, where innovation, creativity, and collaboration are the key components of our corporate culture. As a member of our team, you will have the opportunity to partner with the most highly regarded companies in the world, tackle complex issues, and contribute to projects that shape the future of digital transformation.

AI-First. Future-Driven. Human-Centered.

At OpenText, AI is at the heart of everything we do—powering innovation, transforming work, and empowering digital knowledge workers. We're hiring talent that AI can't replace to help us shape the future of information management. Join us.

The Opportunity:

OpenText Professional Services is an enabler to our customers seeking to realize Return on Investment (ROI) from their investment in OpenText Enterprise Information Management (EIM) products. Such services include the implementation of solutions based on OpenText products including development and support of custom solutions.

The Client Manager role works closely with the rest of the customer account team including Sales, Technical pre-sales, Value Engineering, and OpenText leads for other value-add services that can be provided to the clients in relation to solution realization including learning services, managed services, and cloud services. The Client Manager also liaises with and brokers relationships with OpenText partners and other contractors to establish relationships in general and for specific projects.

Your Impact

The Client Director is responsible for revenue generation and customer success for assigned clients while actively supporting peers across for mutual success against the OpenText mission of revenue, margin, and reference ability.The applicant will come from a business focused technology background dealing with both users and technicians and will have commercial acumen and knowledge of the sales environment. Services project experience is also important.The role is both sales and delivery focused with team sales and revenue targets.You will be the primary contact for new business opportunities within their sectors

What the role offers

• Developing trusted relationships with our Product Salesforce to ensure Consulting involvement in sales opportunities.
• Driving the services business development activities, strategy, and approach within our business.
• Developing, presenting, and closing proposals for professional services, including RFP/RFP responses.
• Identifying, qualifying, and managing the pre-sales for consulting opportunities (working with existing customers, prospective customers, and internal Product Account Managers).
• Creating a pipeline of opportunities to generate bookings meeting quarterly budget expectations.
• Managing and ensuring timely delivery of SOW’s, and required approvals, together with managing contract and invoicing status.
• Leading the commercial negotiation of services contracts with clients and external suppliers.

What you need to succeed

• University or University of Applied Sciences Degree combined with relevant IM/IT experience.
• Strong track record of selling Professional Services into Public sector and State owned enterprises.
• Project Management Professional Certification is an asset
• Advanced experience in Contract Negotiation both internal and External at CxO level
• Demonstrated experience in managing the entire sales process, contracting process and legal implications of a dealtotaling at least $2 million in annual fees
• Selling of Enterprise Software and Services associated (Solution Selling)/Commercial business case modelling- essentially a deal architect
• Experience in Cloud and associated Hyperscalers
• They will need to demonstrate an impressive track record of services solutions to large enterprise accounts

OpenText's efforts to build an inclusive work environment go beyond simply complying with applicable laws. Our Employment Equity and Diversity Policy provides direction on maintaining a working environment that is inclusive of everyone, regardless of culture, national origin, race, color, gender, gender identification, sexual orientation, family status, age, veteran status, disability, religion, or other basis protected by applicable laws.

If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please contact us at . Our proactive approach fosters collaboration, innovation, and personal growth, enriching OpenText's vibrant workplace.

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At SAP, we enable you to bring out your best. Our company culture is focused on collaboration and a shared passion to help the world run better. How? We focus every day on building the foundation for tomorrow and creating a workplace that embraces differences, values flexibility, and is aligned to our purpose-driven and future-focused work. We offer a highly collaborative, caring team environment with a strong focus on learning and development, recognition for your individual contributions, and a variety of benefit options for you to choosefrom.

Account Executive Expert

Responsible for selling SAP's products and solutions and certain partner solutions. Responsible for building and maintaining relationships with SAP's customers, prospective customers, partners -- and for maintaining customer satisfaction. Identifies opportunities and generates demand where SAP's capabilities as an integrated solution addresses a customer's business need. Supports efforts to ensure solutions are adopted and value is realized. Responsible for the continuity and expansion of the customer’s ongoing business with SAP. Focused on named existing and/or prospective accounts. Maintains customer relationship and influences customers' requirements' specification.

• manages projects, defines deliverables and provides definitive advice and interpretation of situations.
• ensures business critical & innovative results.
• ensures that goals and milestones are met, and approved budgets are managed appropriately.
• builds strategic partnerships with key decision makers in customer & partner organization.
• may include team lead or supervisory responsibilities.

Complexity

• manages projects of high volume or high risk/complexity.
• provides regular project status and updates.

Experience

• sound professional experience.
• deep knowledge of project management skills.
• depending on LoB has a PMI, Six Sigma or equivalent certification.
• if in Six Sigma has black belt.

Communication

• represents SAP to customers' - is responsible for delivery of quality outcomes of projects of high volume or high risk.
• represents SAP to customers.
• finds common ground for cooperation within project team.
• formulates clear project plans incl. mile stones, timeline and sub projects.
• communicates messages relevant for project in a timely manner and with constructive feedback to project team.
• captures opinions and expectations of stakeholder and communicates them to the project team.

Accountability

• manages expertise ensuring business critical & innovative results.
• responsible for delivery of outcomes of complex and innovative functional issues integrating client needs, strategic business goal of the function and financial objectives.
• involved in directing the implementation and execution of functional business plans integrating functional and financial objectives.
• can make functional decisions and recommendations of a broad nature.
• may include team lead or supervisory responsibilities.

Complexity

• shares in-depth knowledge and experience with direct team to enable decision-making and provide innovative solutions to complex business issues.
• works on complex technical projects or business issues requiring strong technical knowledge.

Experience

• deep professional experience in several areas.
• has strong functional skills.
• broad knowledge of all areas within particular corporate sub-function or a function within division.

Bring out your best

SAP innovations help more than four hundred thousand customers worldwide work together more efficiently and use business insight more effectively. Originally known for leadership in enterprise resource planning (ERP) software, SAP has evolved to become a market leader in end-to-end business application software and related services for database, analytics, intelligent technologies, and experience management. As a cloud company with two hundred million users and more than one hundred thousand employees worldwide, we are purpose-driven and future-focused, with a highly collaborative team ethic and commitment to personal development. Whether connecting global industries, people, or platforms, we help ensure every challenge gets the solution it deserves. At SAP,you can bring out your best.

We win with inclusion

SAP’s culture of inclusion, focus on health and well-being, and flexible working models help ensure that everyone – regardless of background – feels included and can run at their best. At SAP, we believe we are made stronger by the unique capabilities and qualities that each person brings to our company, and we invest in our employees to inspire confidence and help everyone realize their full potential. We ultimately believe in unleashing all talent and creating a better and more equitable world.
SAP is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to the values of Equal Employment Opportunity and provide accessibility accommodations to applicants with physical and/or mental disabilities. If you are interested in applying for employment with SAP and are in need of accommodation or special assistance to navigate our website or to complete your application, please send an e-mail with your request to Recruiting Operations Team:
For SAP employees: Only permanent roles are eligible for the SAP Employee Referral Program, according to the eligibility rules set in the SAP Referral Policy . Specific conditions may apply for roles in Vocational Training.

EOE AA M/F/Vet/Disability:

Qualified applicants will receive consideration for employment without regard to their age, race, religion, national origin, ethnicity, age, gender (including pregnancy, childbirth, et al), sexual orientation, gender identity or expression, protected veteran status, or disability.
Successful candidates might be required to undergo a background verification with an external vendor.

Requisition ID: 426283 | Work Area: Sales | Expected Travel: 0 - 10% | Career Status: Professional | Employment Type: Regular Full Time | Additional Locations: #LI-Hybrid.

Job Segment: Six Sigma Black Belt, ERP, Six Sigma, Cloud, Project Manager, Management, Technology

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At SAP, we enable you to bring out your best.

Our company culture is focused on collaboration and a shared passion to help the world run better.

How?

We focus every day on building the foundation for tomorrow and creating a workplace that embraces differences, values flexibility, and is aligned with our purpose-driven and future-focused work.

We offer a highly collaborative, caring team environment with a strong focus on learning and development, recognition for your individual contributions, and a variety of benefit options for you to choose from.

Account Executive Expert

Responsible for selling SAP's products and solutions and certain partner solutions.

Responsible for building and maintaining relationships with SAP's customers, prospective customers, and partners, and for maintaining customer satisfaction.

Identifies opportunities and generates demand where SAP's capabilities as an integrated solution address a customer's business need.

Supports efforts to ensure solutions are adopted and value is realized.

Responsible for the continuity and expansion of the customer's ongoing business with SAP.

Focused on named existing and/or prospective accounts.

Maintains customer relationships and influences customer requirements; manages projects, defines deliverables, and provides definitive advice and interpretation of situations.

Ensures business-critical & innovative results; meets goals and milestones; manages budgets appropriately.

Builds strategic partnerships with key decision-makers in customer & partner organizations.

May include team lead or supervisory responsibilities.

Manages projects of high volume or high risk/complexity.

Provides regular project status and updates.

Experience

Sound professional experience with deep knowledge of project management skills.

Depending on Line of Business (LoB), may have PMI, Six Sigma, or equivalent certification; if Six Sigma, then Black Belt.

Communication

Represents SAP to customers, responsible for delivering quality outcomes of high-volume or high-risk projects.

Finds common ground for cooperation within project teams.

Formulates clear project plans including milestones and timelines.

Communicates relevant messages timely and constructively.

Captures stakeholder opinions and expectations and communicates them to the project team.

Accountability

Ensures expertise delivery, responsible for outcomes of complex and innovative functional issues, integrating client needs, strategic goals, and financial objectives.

Involved in directing the implementation and execution of business plans.

Makes functional decisions and broad recommendations.

Shares in-depth knowledge and experience with the team to enable decision-making and provide solutions.

Works on complex technical projects requiring strong technical knowledge.

Experience

Deep professional experience in several areas with strong functional skills and broad knowledge within a corporate sub-function or division.

Bring out your best with SAP innovations that help over four hundred thousand customers worldwide work more efficiently and use business insights more effectively.

Originally known for leadership in ERP software, SAP has evolved into a market leader in end-to-end business applications, database, analytics, intelligent technologies, and experience management.

As a cloud company with 200 million users and over 100,000 employees globally, we are purpose-driven, future-focused, and committed to personal development.

Whether connecting industries, people, or platforms, we ensure every challenge receives the solution it deserves.

At SAP, you can bring out your best.