367 Chinese Speaking jobs in South Africa

Now Hiring: French-Speaking Agents – Banking, Fraud & Disputes

Are you fluent in
French
and passionate about delivering exceptional customer experiences? Join our team supporting a leading Canadian digital banking brand.

You'll be helping customers with everyday banking, handling fraud investigations, and managing transaction disputes, all while working in a fast-paced, customer-first environment aligned to Canadian business hours.

Key Responsibilities:

• Assist French-speaking customers with their Account and Mastercard services
• Investigate and resolve fraud claims and payment disputes
• Provide accurate, empathetic banking support across phone, email, and chat
• Document cases clearly and follow all compliance and data security protocols
• Escalate complex cases when needed and collaborate with internal fraud teams

Requirements:

• Fluent in French and proficient in English
• 6–12 months of customer service or call centre experience (banking or financial services a plus)
• Strong attention to detail, problem-solving, and data accuracy
• Able to remain calm and professional in sensitive or high-stress situations
• Comfortable using multiple systems and digital tools

What You'll Get:

• Join a reputable, growing team supporting a major Canadian brand
• Full training and onboarding provided
• Opportunities for career growth in financial services
• Work in a diverse, bilingual, and inclusive environment

In 1996, Hisense officially entered the South African market with product lines covering televisions, refrigerators, mobile phones, washing machines, air conditioners, and other products. Its sales channels covered over 5,100 stores within South Africa and radiated to more than 10 surrounding countries in Southern Africa, such as Namibia, Zambia, Mozambique, and Zimbabwe.

From 2012 to the present, Hisense's product sales in the South African market have been increasing year by year. As of 2019, Hisense's refrigerators had a sales volume share of 29% and ranked first in the South African market, with sales revenue also at 26% and ranking first. Hisense's televisions had a sales volume share of 26% and ranked first in the South African market, with sales revenue at 24% and ranking second.

Sales Assistant Chinese speaking

Purpose

We are looking for a detail-oriented and proactive Sales Assistant to support the sales team and enhance operational efficiency in our Tanzania market. This role involves PSI data management, order tracking, forecasting, customer coordination, and revenue reconciliation. The ideal candidate will have strong organizational skills, a data-driven mindset, and the ability to communicate effectively with internal teams and external partners.

Key Responsibilities

PSI Update and Sell-Out Accuracy

• Collect and organize stock-on-hand (SOH) and sell-out data from partners and internal systems.
• Maintain and update the PSI (Purchase–Sales–Inventory) table regularly.

Perform detailed data analysis including:

• Year-on-Year (YoY) and Month-on-Month (MoM) comparisons
• Sales performance achievement rates.

Forecast and Rolling Plan

• Assist the sales team in developing sales and order forecasts.
• Monitor inventory turnover rates to highlight slow/fast-moving models.
• Support order pushing strategies and marketing initiatives based on stock levels.
• Coordinate and track the N+5 Months Rolling Forecast.

China and South Africa Order Tracking

• Support order placement and coordinate with suppliers to track delivery timelines.
• Follow up on container consolidation plans to ensure efficient shipping.
• Manage booking schedules and verify freight costs to prevent shipment delays and discrepancies.

Documentation and Client Communication

• Prepare customs clearance documents and send them to customers on time.
• Coordinate with customers to support customs clearance and resolve any documentation-related issues.

Revenue Reconciliation and Documentation Updates

• Maintain and update the sales ledger and shipment documentation.
• Support account reconciliation between the customer and internal finance team.
• Ensure consistency and accuracy across all sales records.

Customer Support Application and Execution Tracking

• Assist in preparing and submitting customer support applications.
• Track the approval process and follow up on execution to ensure timely support implementation.

Key Requirements

• Diploma or bachelor's degree in business administration, Logistics, Sales, or a related field.
• 0-3 years' experience in sales operations, supply chain coordination, or administrative support.
• Strong Excel and data analysis skills.
• Familiarity with PSI, order tracking systems, and basic finance operations is advantageous.
• Language: Fluent in Chinese Mandarin & English

What We Offer

• A collaborative and dynamic work environment.
• Exposure to multinational operations
• The opportunity to build operational expertise in a high-growth market.

Strategic Account Manager – Underground Mining Equipment

Location: Johannesburg or Botswana

Are you ready to shape the future of mining in South Africa—and contribute to global innovation? At Epiroc, we're looking for a strategic, customer-focused professional to drive long-term partnerships and deliver value through our premium underground equipment solutions.

Note: This role requires a native-level fluency in Mandarin Chinese, as it involves managing a key account. Cultural familiarity and language proficiency are essential for effective communication and relationship-building.

What You'll Bring

Strategic Account Management

• Proven ability to manage complex accounts with multiple stakeholders
• Experience in developing and executing long-term account strategies
• Skilled in customer segmentation and value-based selling

Customer-Centric Mindset

• Deep understanding of customer operations, pain points, and KPIs
• Passion for building trust and fostering enduring partnerships

Commercial & Financial Acumen

• Strong grasp of CAPEX project dynamics, tender processes, and pricing models
• Ability to assess deal profitability and navigate complex negotiations
• Familiarity with procurement protocols in mining houses and EPCMs

Technical Expertise

• Solid understanding of underground mining methods and equipment (e.g., drill rigs, loaders, utility vehicles)
• Ability to translate technical features into customer value
• Comfortable collaborating with engineering teams and interpreting technical data

Influence & Negotiation

• Confidence in engaging senior stakeholders across mining companies, EPCMs, and OEMs
• Skilled in consultative and solution-based selling
• Ability to lead high-value contract discussions with clarity and impact

How You Work Matters

• Proactive Ownership – Drives action and accountability in complex, long-cycle environments
• Customer-Centric Thinking – Builds trust and aligns Epiroc's value with client goals
• Influential Communication – Enables effective stakeholder engagement across technical and executive levels
• Collaboration – Ensures internal alignment and external delivery success
• Persistence & Patience – Essential for managing capital sales cycles and stakeholder delays
• Integrity & Trust – Strengthens our brand and long-term relationships
• Commercial Foresight – Enhances deal quality and strategic positioning
• Adaptability – Navigates dynamic environments and diverse stakeholder needs
• Results Focus – Keeps the business growing and profitable
• Continuous Learning – Ensures relevance in a fast-evolving mining industry

Why Epiroc?

• Strategic, relationship-focused work with high-level stakeholders
• Access to innovative underground mining technologies
• Opportunity to shape the mining industry's future in South Africa and globally
• Global exposure, development, and career progression
• A respected brand and collaborative culture that values excellence and customer success

It all starts with people. The world needs metals and minerals for the energy transition and our cities and infrastructure must be developed to serve a growing population. To succeed, we need to speed up the shift towards more sustainable mining and construction industries. We at Epiroc accelerate this transformation, together with customers and business partners in more than 150 countries, by developing and providing innovative and safe equipment, digital solutions, and aftermarket support.

All new thinkers are welcome. We are looking for those who want to develop, grow, and dare to think new. In Epiroc we attract, develop, and retain diverse talent valuing authenticity and unique perspectives, driving our spirit of innovation. We foster an inclusive culture where diversity isn't just a goal but a part of our values and way of working. This is how we do business for a sustainable future. Learn more

Are you a skilled technician fluent in Mandarin with a passion for problem-solving and customer support?

Join our team in Johannesburg as a Field Service Technician and put your technical expertise and bilingual (Mandarin & English) communication skills to work in a dynamic, hands-on role.

What You'll Do

• Install, commission, and hand over machines/solutions at customer sites, ensuring they're ready for start-up.
• Perform maintenance, updates, modifications, and complex troubleshooting on CNC/PLC systems.
• Diagnose and adjust parameters, perform software updates/downgrades, and set up full CNC/PLC systems.
• Train and mentor junior technicians, as well as instruct customers on safety, maintenance, and machine operation.
• Handle quality complaints, provide technical advice, and support customers with equipment handling.
• Complete detailed service reports, customer feedback forms, and installation documentation in CRM systems.
• Collaborate internally to improve quality processes, support spare parts requests, and leverage experience to assist in machine sales.

Educational / Professional Qualifications

• Red seal certificate as an Electrician, Millwright, or a bachelor's degree in Electrical / Mechanical Engineering.

Work Experience

• Minimum 3 years' experience in maintenance, installation, and/or service.
• Proven track record in a service environment.
• Product and industry knowledge with a strong affinity for industrial customer solutions, technology, and services.

What We're Looking For

• Language Skills: Fluent in Mandarin (Chinese) and English.
• Technical Expertise: Strong knowledge in machine installation, commissioning, maintenance, troubleshooting, CNC/PLC programming, and software updates.
• Experience: Ability to solve complex technical challenges and guide customers through production on advanced systems.
• Customer Focus: Strong interpersonal skills with the ability to train, mentor, and provide technical advice confidently.
• Mindset: Independent problem solver, proactive learner, and collaborative team player.

Why Join Us?

• Be part of an innovative international team with cutting-edge technology.
• Opportunities to grow your technical expertise and career.
• Direct impact by helping customers succeed and ensuring top-quality service.

Location: Johannesburg, South Africa. However, you will occasionally be required to travel

If you're ready to take on challenging, rewarding technical projects and bridge communication between Chinese-speaking customers and local teams, we'd love to hear from you

Apply now and help us shape the future of advanced manufacturing solutions.

Job Type: Full-time

Pay: R30 000,00 - R50 000,00 per month

Application Question(s):

• Do you have a Millwright/Electrician Red Seal Qualification?

Education:

• Certificate (Required)

Experience:

• Field Service Engineering: 3 years (Required)

Language:

• Chinese/ Mandarin (Required)

Willingness to travel:

• 25% (Required)

Work Location: In person

Are you a skilled technician fluent in Mandarin with a passion for problem-solving and customer support?

Join our team in Johannesburg as a
Field Service Technician
and put your technical expertise and bilingual (Mandarin & English) communication skills to work in a dynamic, hands-on role.

What You'll Do

• Install, commission, and hand over machines/solutions at customer sites, ensuring they're ready for start-up.
• Perform maintenance, updates, modifications, and complex troubleshooting on CNC/PLC systems.
• Diagnose and adjust parameters, perform software updates/downgrades, and set up full CNC/PLC systems.
• Train and mentor junior technicians, as well as instruct customers on safety, maintenance, and machine operation.
• Handle quality complaints, provide technical advice, and support customers with equipment handling.
• Complete detailed service reports, customer feedback forms, and installation documentation in CRM systems.
• Collaborate internally to improve quality processes, support spare parts requests, and leverage experience to assist in machine sales.

Educational / Professional Qualifications

• Red seal certificate as an
  Electrician, Millwright,
  or a bachelor's degree in
  Electrical / Mechanical Engineering
  .

Work Experience

• Minimum
  3 years' experience
  in maintenance, installation, and/or service.
• Proven track record in a service environment.
• Product and industry knowledge with a strong affinity for
  industrial customer solutions, technology, and services
  .

What We're Looking For

• Language Skills
  : Fluent in Mandarin (Chinese) and English.
• Technical Expertise
  : Strong knowledge in machine installation, commissioning, maintenance, troubleshooting, CNC/PLC programming, and software updates.
• Experience
  : Ability to solve complex technical challenges and guide customers through production on advanced systems.
• Customer Focus
  : Strong interpersonal skills with the ability to train, mentor, and provide technical advice confidently.
• Mindset
  : Independent problem solver, proactive learner, and collaborative team player.

Why Join Us?

• Be part of an innovative international team with cutting-edge technology.
• Opportunities to grow your technical expertise and career.
• Direct impact by helping customers succeed and ensuring top-quality service.

Location
: Johannesburg, South Africa. However, you will occasionally be required to travel

If you're ready to take on challenging, rewarding technical projects and bridge communication between Chinese-speaking customers and local teams, we'd love to hear from you

Apply now and help us shape the future of advanced manufacturing solutions.

Job ID

32424

Location

Cape Town, South Africa

Work Types

Permanent

Categories

Internal Legal

We never ask for payment as part of our selection process, and we always contact candidates via our corporate accounts and platforms. If you are approached for payment, this is likely to be fraudulent. Please check to see whether the role you are interested in is posted here, on our website.

About TMF Group

TMF Group is a leading provider of critical administrative services, helping clients invest and operate safely around the world. We serve corporates, financial institutions, asset managers, private clients and family offices, providing the combination of accounting, tax, payroll, fund administration, compliance and entity management services essential to global business success.

Discover the Role

The Legal Officer handles legal/corporate secretarial matters for clients and advisors, provides excellence in customer service, manages a portfolio of clients and develops (close) work relationships with advisors and clients in consultation with the Senior Legal Officer, Supervisor or Team Leader.

Key Responsibilities

• Informing screening committee about prospective/potential client
• Setting up of new client companies
• Preparing service agreements
• Arranging for the nomination/resignation of directors/managers, change domicile of companies etc
• Transfer in/completion of legal files
• Opening of bank accounts and arrange for bank authorities/signatory powers
• Arranging for registrations at Chamber of Commerce and other obligatory registrations
• Performing ad hoc legal tasks like review and preparation of relative simple legal documents where no consultation is needed from an expert legal counsel e.g. loans, share transfers, POA's, resolutions to amend the articles of association and the process thereof
• Maintaining contact with and consulting expert counsel whenever necessary, as well as on behalf of (and in consultation with) the client requesting services from expert legal counsel and to monitor progress thereof. Likewise for notarial matters
• Maintaining contact and meeting with (and when necessary visit) clients and their representatives
• Making minutes of the meetings
• Corresponding with involved third parties, independently or in consultation with the Team Leader, Supervisor or Senior Legal Officer and/or Management
• Updating Viewpoint
• Executing all the necessary to have TMF Group and clients perform according to Compliance and AML rules
• Develop close relationships with clients and intermediaries for business development
• Complete on a daily basis his/her time-writing to ensure appropriate chargeability and proper invoicing of the work performed on behalf of client

Key Requirements

• Bachelor degree, LL.M or a lawyer's qualification in Corporate Law
• 2-4 years of relevant working experience in Luxembourg (Trust, Law firm)
• Fluent communication, both written and spoken in English/Chinese or Mandarin
• Strong interpersonal and communication skills
• Sound organizational skills
• A team player who can work independently as well

What's in it for you?

An exciting opportunity in an international company

Professional development opportunities as well as extensive individual further training opportunities, supported by our TMF Business Academy

A career within an ever evolving market

Flat hierarchies with direct contact to management and international exchange

Want to know more about a career with TMF Group? Watch this video:

We're looking forward to getting to know you

CXAi is a digitally powered, human delivered Global Customer Experience Management organization with multiple locations in Canada and abroad. We provide a wide range of business solutions to help businesses thrive. We are sought-after solutions partner for Omni Channel CX, Digital Transformation, Consulting and Technology solutions.

Our mission is to deliver elevated customer experiences to our clients, leveraging deep operational knowledge and process expertise, a strong and versatile technology stack, and a diverse geographic footprint. We focus on engaging early with our clients and leverage a consultative approach to deeply understand our clients' brands, and design customized solutions to complex.

Your Mission

We're seeking a highly motivated Bilingual Customer Support Specialist with financial to join our dynamic team. This role will be the first point of contact for our customers, ensuring they receive top-notch service and support. The ideal candidate is a problem-solver who thrives in a fast-paced environment.

Core Responsibilities (include, but not limited too )

• As the primary point of contact for our clients, the Bilingual Customer Support Specialist must provide exemplary customer service.
• Quickly identify hardware, operating system and networking issues during clients interactions.
• Help update knowledge base by identifying and reporting issues.
• Resolve client problems in a professional manner, escalating issues as required.
• Maintain customer records by updating account information in the database.
• Contribute to team effort by accomplishing related results as needed.

Requirements and Skills

What do you need to bring to the table? Here's what we're looking for:

• Proven experience as a Customer Support Specialist - 1 + year in the role.
• Flexibility to work rotating 8- hour shifts, including evening and weekends.
• Familiarity with CRM systems and practices. You know your way around a database and understand the importance of keeping records up-to-date.
• Customer orientation and ability to adapt/respond to different types of characters. You're a people person. You can handle all kinds of customers and still keep your cool.
• Ability to multitask, prioritize, and manage time effectively. You're a pro at juggling tasks and can get things done in a fast-paced environment.
• Strong verbal and written communication skills in French and English and problem-solving skills.
• Patient and cool under pressure.

CXAi
is a digitally powered, human delivered Global Customer Experience Management organization with multiple locations in Canada and abroad. We provide a wide range of business solutions to help businesses thrive. We are sought-after solutions partner for Omni Channel CX, Digital Transformation, Consulting and Technology solutions.

Our mission is to deliver elevated customer experiences to our clients, leveraging deep operational knowledge and process expertise, a strong and versatile technology stack, and a diverse geographic footprint. We focus on engaging early with our clients and leverage a consultative approach to deeply understand our clients' brands, and design customized solutions to complex.

Your Mission

We're seeking a highly motivated Bilingual Customer Support Specialist with financial background to join our dynamic team. This role will be the first point of contact for our customers, ensuring they receive top-notch service and support. The ideal candidate is a problem-solver who thrives in a fast-paced environment.

Core Responsibilities (
include, but not limited too
)

• As the primary point of contact for our clients, the Customer Support Specialist must provide exemplary customer service.
• Quickly identify hardware, operating system and networking issues during clients interactions.
• Help update knowledge base by identifying and reporting issues.
• Resolve client problems in a professional manner, escalating issues as required.
• Maintain customer records by updating account information in the database.
• Contribute to team effort by accomplishing related results as needed.

Requirements and Skills

• Proven experience as Financial Customer Support Specialist - 1 + year in the role
• Bilingual proficiency in English and French is a MUST
• Flexibility to work rotating 8- hour shifts, including evening and weekends.
• Familiarity with CRM systems and practices. You know your way around a database and understand the importance of keeping records up-to-date.
• Customer orientation and ability to adapt/respond to different types of characters. You're a people person. You can handle all kinds of customers and still keep your cool.
• Ability to multitask, prioritize, and manage time effectively. You're a pro at juggling tasks and can get things done in a fast-paced environment.
• Strong verbal and written communication skills and problem-solving skills.
• Patient and cool under pressure.