Chief Operations Officer - COO - JHB
Posted 9 days ago
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Our client seeks a Chief Operations Officer (COO) to lead their team.
Location : JHB East
Requirements :
- BA degree in business administration, marketing, finance, or business management (or equivalent qualification).
- At least 10 years in the Industry and 5 years of working experience in a leadership role.
- In-depth knowledge of diverse business functions and principles (e.g. supply chain, finance, customer service etc.).
- Managerial experience and demonstrated ability to develop and lead others.
- High level of proficiency with Microsoft Office.
- Data and financial analytics.
- Cost, revenue and cash management.
- Knowledge of Basic Conditions of Employment and Industrial Relations.
- Ability to extract meaning from numbers and present analysis clearly and concisely to people with varying degrees of financial knowledge.
- Strong project management and organisational skills with a record of developing and strengthening systems and processes.
About :
To manage and drive leading negotiations, budgeting, purchasing, and implementing efficient workflows to enhance the company's productivity and performance. Lead cross-functional teams, manage existing partnerships, and evaluate company business goals driving operational efficiency, improving organisational performance, and contributing to achieving the business objectives.
- After-hours work centred around decision-making is regularly required regarding various industry operational challenges.
- Leadership
- Compliance Management
- Operations Management
- Business Risk Management
- Strategic Business Management
- Financial systems and controls
- Working with people of diverse backgrounds, cultures and perspectives.
- Strong alignment with the company’s mission and values.
- Ability to self-direct, take ownership and see projects to completion on time.
- Excellent interpersonal skills.
- Strong critical thinking and creative problem-solving skills.
- Ability to work collaboratively, exercising sound judgement, decision-making, and problem-solving skills to achieve shared goals.
- Ability to periodically participate in meetings and events outside of core business hours.
Detailed Information :
Organisational Leadership :
- Collaborate with the CEO and the Executive team in setting and driving the organisational vision including the operational strategy.
- Meet continuously with the organisation’s leadership team to reevaluate action plans and adjust if the market, economy, or competition warrants changes for sustainability and growth.
- Develop business strategies and plans that align with the short- and long-term objectives developed with the CEO.
- Oversee company operations and employee productivity, building a highly inclusive culture that ensures team members can thrive and meet organisational goals.
- Set clear performance expectations and provide coaching and mentorship to drive professional growth.
- Monitor progress, evaluate performance, and adjust strategies to ensure successful execution.
Operational Strategy and Management :
- Develop and lead operational strategies supporting the organisation's objectives and growth plans.
- Coordinate efforts of team members to ensure that objectives align with the organization’s strategies.
- Lead, streamline and optimize operational processes across the organization to improve efficiency, productivity, and cost-effectiveness.
- Identify areas of improvement, drive continuous process enhancements, and implement best practices.
- Foster effective communication and collaboration across departments to facilitate smooth operations and enhance organisational performance.
- Review and manage (establish as needed) internal systems, controls, processes, and procedures to ensure the integrity, accuracy and compliance of information and reporting in all operational departments.
- Identify cost-saving opportunities and implement measures to achieve optimal financial results.
- Work closely with the finance team to develop and manage operational budgets, ensuring efficient allocation of resources.
- Sustain financial stability by controlling all expenses necessary for operations, considering the budget and BEE requirements.
Business Analytics, Risk and Reporting :
- Establish and analyse management reports and information to assist with sound business decisions to drive business growth.
- Continuously monitor the macro-environment to identify risks, discuss them with the leadership team, and agree on and implement mitigating action plans.
- Monitor operational and financial performance, identify potential risks, and implement mitigation strategies.
- Implement robust systems and processes to manage operational risks and maintain business continuity.
- Conduct internal reviews to test procedural compliance of all operational departments.
- Conduct data analytics about operations and initiate corrective action plans through the various departments.
- Review workforce productivity analysis and discuss with relevant heads of departments.
- Review various departmental reports and ensure that direct reports are meeting objectives.
- Monitor the achievement of direct report deadlines to ensure that numerous required outcomes are reached on time.
Audits and Regulatory Compliance :
- Ensure compliance with relevant laws, regulations, and industry standards.
- Monitor regulatory and legislative updates / changes and ensure they are communicated to the leadership team for implementation.
- Compile relevant policy documents for the organisation that are in line with legislative / compliance / regulatory requirements.
- Maintain the integrity and compliance of legislative and regulatory documents.
- Negotiate supplier agreements related to the area of responsibility and review and approve contracts.
- Review and approve Service Level Agreements (SLA) presented by direct reports with suppliers or vendors after consulting with internal stakeholders to implement the organisation’s strategy within the capabilities of the supplier or vendor.
Customer Service and Retention :
- Negotiate and manage partnership agreements, ensuring mutually beneficial terms and conditions.
- Build and maintain strong relationships with existing customers by understanding their needs and providing exceptional customer service and solutions.
- Conduct regular client / service provider meetings, presentations, and business reviews to identify opportunities for upselling, cross-selling, and expanding services.
- Develop account management strategies to maximise customer satisfaction and retention.
- Lead the team in developing joint customer service initiatives to expand business opportunities.
Talent and Technology :
- Partner with the CEO and Management team to foster an organisational culture and values focused on equity, results, learning, and improvement.
- Continuously review market-related technology to enhance business needs and efficiencies in all areas (operations, customer service, workplace safety, etc.).
Salary : Market-Related
How to Apply via our website :
https : / / measuredability.com / jobseekers /
Create a job alert for this search #J-18808-LjbffrChief Operations Officer - COO - JHB
Posted 9 days ago
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Job Description
The provided job description is comprehensive and well-structured, but it can benefit from improved formatting for better readability and engagement. Minor adjustments include adding appropriate spacing, emphasizing key sections, and ensuring consistent use of HTML tags. Here's a refined version:
Minimum Requirements:
- BA degree in business administration, marketing, finance, or business management (or equivalent qualification).
- At least 10 years in the industry and 5 years of leadership experience.
- In-depth knowledge of diverse business functions and principles (e.g., supply chain, finance, customer service).
- Managerial experience with demonstrated ability to develop and lead teams.
- High proficiency with Microsoft Office.
- Data and financial analytics skills.
- Cost, revenue, and cash management expertise.
- Knowledge of Basic Conditions of Employment and Industrial Relations.
- Ability to analyze data and present insights clearly to varied audiences.
- Strong project management and organizational skills with a track record of system and process improvements.
About:
To manage and drive negotiations, budgeting, purchasing, and efficient workflows to enhance productivity and performance. Lead cross-functional teams, manage partnerships, and evaluate business goals to improve operational efficiency and organizational performance.
- Regular after-hours decision-making related to operational challenges.
- Leadership, compliance, operations, risk, strategic management, and financial controls.
- Ability to work with diverse backgrounds and align with company values.
- Self-directed, accountable, and project-oriented with excellent interpersonal skills.
- Critical thinking and creative problem-solving abilities.
- Collaborative work style with sound judgment and decision-making.
- Participation in outside meetings and events as needed.
Detailed Information:
Organisational Leadership:- Collaborate with the CEO and executive team to set and drive the organizational vision and strategy.
- Regularly reevaluate action plans based on market, economic, and competitive changes.
- Develop strategies aligning with short- and long-term objectives.
- Oversee operations and build an inclusive, high-performing culture.
- Set performance expectations, provide coaching, and monitor progress.
- Lead operational strategies supporting organizational growth.
- Coordinate team efforts to align with strategic objectives.
- Streamline processes to improve efficiency and reduce costs.
- Identify improvement areas and implement best practices.
- Enhance cross-department collaboration for optimal performance.
- Ensure systems, controls, and procedures maintain data integrity and compliance.
- Manage budgets and control expenses to sustain financial stability.
- Establish and analyze reports for business decision-making.
- Monitor macro-environmental risks and implement mitigation strategies.
- Oversee operational and financial performance, addressing risks proactively.
- Maintain business continuity through robust systems and processes.
- Conduct internal reviews and data analytics to improve operations.
- Ensure adherence to laws, regulations, and standards.
- Stay updated on regulatory changes and communicate them effectively.
- Maintain compliance documentation and negotiate supplier agreements.
- Manage partnership agreements and customer relationships.
- Conduct client meetings and develop strategies for satisfaction and retention.
- Partner with leadership to foster a culture focused on equity and continuous improvement.
- Review and implement relevant technological advancements to enhance business operations.
Operations Manager/Chief Operations Officer
Posted 10 days ago
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- LLB
- Would prefer someone who has experience as an Admitted Attorney combined with managerial experience
- 10 to 15 years of relevant experience will be acceptable
- Strong communication, people management, and multitasking abilities
- Oversee day-to-day office operations and manage administrative staff
- Monitor HR processes, including onboarding, training, policies, attendance, and team building
- Coordinate IT and systems maintenance (Courtonline, Caselines, online libraries, practice management)
- Supervise monthly invoicing, disbursements, and collections
- Lead marketing and business development, including content creation and tender/bid submissions
- Maintain strong client relations and ensure exceptional service delivery
- Ensure compliance with legal and regulatory frameworks
- Drive strategic planning, risk management, and operational efficiency
Chief operations officer - coo - jhb
Posted today
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Territory Manager (Operations Management / Business Development / EMEA / Customer Relations) So[...]
Posted 7 days ago
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Job Description
Reference Number : 012-0623NM
Job Description :
Our client, a global leader in real-time geohazard monitoring solutions, is seeking a Territory Manager to oversee business operations across the EMEA region (Europe, Middle East, and Africa) . The successful candidate will be responsible for driving regional business growth, ensuring the delivery of customer contracts, managing in-field operations, and nurturing strategic client relationships. This is a pivotal role for a dynamic, commercially savvy professional who thrives in technical, customer-facing environments.
Responsibilities :
- Actively pursue and convert business development leads.
- Lead operational execution in accordance with SHES (Safety, Health, Environment & Security) standards.
- Manage customer contract fulfillment, logistics, and fleet coordination.
- Conduct regular operational site reviews to ensure compliance and performance.
- Develop, coach, and retain high-performing teams; implement succession and development plans.
- Drive commercial success through management of contracts, margin growth, and new business opportunities.
- Prepare and negotiate bids, tenders, and finalize site-specific agreements.
- Ensure strong client engagement through face-to-face meetings and tailored solutions.
- Collaborate with finance teams to ensure customer payment compliance with contract terms.
Requirements: Qualification and Skills
- Bachelor’s degree in chemical engineering or related technical discipline.
- Postgraduate qualification or leadership development training is advantageous.
- 5–10 years of operations management experience in mining, manufacturing, or technical environments.
- 3–5 years of leadership experience with commercial responsibilities.
- Strong commercial acumen and proven sales or business development track record.
- Excellent leadership, interpersonal, and strategic decision-making skills.
- Ability to operate effectively in a fast-paced, dynamic environment.
Benefits and Contractual Information :
- Competitive remuneration package
- Inclusive, collaborative, and flexible work environment
If you wish to apply for the position, please send your CV to Nthabeleng Mohlala, Executive Talent Consultant at CA Mining . For more exciting opportunities, please visit our website.
Note: CA Mining will respond only to shortlisted candidates. If you do not hear from us within two weeks, please consider your application unsuccessful. However, your CV will be kept in our database for future opportunities.
Key Skills : Disaster Recovery, Order Management System, SAFe, TOGAF, Business Management, White Papers, Investment Banking, Middleware, Project Management, SharePoint, Order Fulfillment, Google Suite
Employment Type : Full Time
Experience : 5+ years
Vacancy : 1
#J-18808-LjbffrHead of Operations (Asset Management)
Posted 9 days ago
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Job Description
Are you a seasoned operations leader with a passion for driving efficiency and excellence in the listed investments space?
We’re seeking a dynamic Head of Operations to join our client’s growing team. In this pivotal role, you’ll be responsible for overseeing all operational aspects of the business, ensuring compliance, managing risk, and overseeing a high-performing team.
Your Responsibilities:
- Operational Excellence: Oversee portfolio administration, client services, and business administration. Develop and implement efficient processes to streamline operations.
- Risk Management: Identify, assess, and mitigate risks to safeguard the business. Ensure compliance with risk management policies and regulations.
- Regulatory Compliance: Adhere to FICA, FAIS, and other relevant regulations. Develop and review company policies and procedures.
- Vendor Management: Manage relationships with outsourced service providers to ensure optimal performance.
- Strategic Planning: Contribute to the company’s strategic direction and identify opportunities for operational improvement.
What You’ll Bring:
- Academic Background: Bachelor’s degree in business administration, finance, or a related field. Postgraduate qualification in risk management is a plus.
- Industry Experience: Minimum 3 – 5 years of experience in an operations role within the property investment industry.
- Operational Expertise: Solid understanding of listed investment operations, including portfolio administration, client services, and risk management.
- Team Leadership: Proven ability to guide and manage teams in a regulated environment.
- Communication & Analytical Skills: Excellent communication and interpersonal skills, coupled with strong analytical and problem-solving abilities.
Additional Skills & Competencies:
- Regulatory Knowledge: Strong understanding of FICA, FAIS, and other relevant regulations.
- Technical Proficiency: Proficiency in Microsoft Office Suite and experience with property investment software.
- Execution & Adaptability: Ability to work under pressure, meet deadlines, and adapt to changing circumstances.
- Attention to Detail: Meticulous attention to detail to ensure accuracy and compliance.
If you’re a results-oriented leader with a passion for operational excellence, we invite you to apply!
Location: Johannesburg, Northern Suburbs
To apply or for more elaborate details send us a detailed CV (in MS Word format) via email to (HOO_G)
(fusion_button link=" target="_blank")APPLY HERE(/fusion_button) #J-18808-LjbffrChief Officer
Posted 9 days ago
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- Oversee the safe and efficient operation onboard the cruise ship , including navigation, cargo handling, and maintenance.
- Ensure compliance with all relevant regulations, including international maritime laws and company policies.
- Manage and supervise the crew, including training and development, performance evaluations, and disciplinary actions.
- Maintain accurate records and reports, including voyage logs, crew lists, and maintenance schedules.
- Coordinate with other departments within the company, including engineering, procurement, and finance.
- Monitor and maintain vessel inventory, including supplies, equipment, and spare parts.
- Conduct regular safety drills and emergency procedures, ensuring all crew members are properly trained and prepared.
- Participate in vessel inspections and audits, ensuring compliance with all relevant standards and regulations.
- Develop and implement operational procedures to improve efficiency and safety.
- Manage budgets and expenses related to vessel operations.
Qualifications :
- Minimum of 5 years of experience as a Chief Officer on a cruise ship.
- Valid Chief Officer license and relevant certifications.
- Strong knowledge of international maritime laws and regulations.
- Excellent leadership and communication skills.
- Ability to manage and supervise a diverse team of crew members.
- Strong problem-solving and decision-making abilities.
- Proficient in computer systems and software used for vessel operations.
- Willingness to work long hours and be on-call as needed.
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Chief officer
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Operations Officer
Posted 9 days ago
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Role Description
This role is responsible for core processing within specific functions, depending on the individual team, within one of the designated Operations Functional Areas, and is responsible for the quality processing for Corporate / Retail Clients on behalf of FNZ.
This means the following key requirements,
The role holder will be responsible for all aspects of day to day processing, ensuring that all processes are followed correctly and completed to a high level of quality.
The role holder will be responsible for service delivery to our corporate clients from their core activities, ensuring accuracy, compliance, and achievement of service standards in accordance with clients’ KPIs.
Specific Role Responsibilities
Strategy
Deliver best in class operational services to clients and internal partners.
Support operational relationships across the global business, ensuring collaborative engagement and partnering to achieve the best results and protection for clients and the business.
Participate as an internal stakeholder and positively support the relationships globally to create a positive, collaborative, and engaged relationship.
Engage with external stakeholders in relation to their team’s issues, service standards, change and risk including clients, custodians, consultants, potential clients, third parties, regulators, and non-executive directors.
Process
Ensure that completion of daily tasks are true and accurate, minimising errors with processing and quality actions,
Delivery of KPI / KRI’s in relation to customer contractual terms, taking action to prevent failure, through quality processing,
Support, contribute to, and challenge the delivery of the Operational Transformation Programme (or any other continuous improvement programme), ensuring delivering and milestone completion for the team.
Complete personal risk management, covering Control Attestation, Risk Event and Breach Reporting, ensure accurate and timely reporting, with focus on quality and prevention.
Ensure adherence of operational controls, to reduce errors and mitigate potential for fraud; and deliver reporting / evidence to the Manager and/or Senior Officers to evidence standards achieved.
Support quality of processing for handling client assets and client money within role; and deliver reporting / evidence to the Manager and/or Senior Officers to evidence standards achieved.
People
Maintain training requirements
Encourage a culture of collaboration, supportive challenge and discussion through openness and ethical decision making.
Be an effective communicator, ensuring that information is communicated effectively to necessary parties and in a timely manner for purpose of rapid resolution
Ensure compliance with all mandatory training is completed in a timely fashion.
Support, implement and manage the FNZ culture, meeting the FNZ conduct standards and focus on collaboration, debate, openness, and engagement for staff.
Develop professional and technical knowledge and skills, via training & development, in order to meet Continuing Professional Development requirements.
Functional Area Responsibilities
Static Data & Pricing (APAC: Products & Pricing)
Management of static data and pricing information across the FNZ platform for our customers.
Managing data sources from multiple vendors ensuring timely and accurate provision of information to end users and to optimise timely and accurate straight through processing capability.
Engaging with customers for both maintenance of existing instrument universe as well as support the ongoing development of the client proposition.
Dealing (APAC: Settlements)
Order placement - Place mutual fund orders electronically or by fax, ensuring the external fund manager receives the order instruction prior to the valuation point or dealing deadline.
Order monitoring - Monitor for any equity orders that are rejected by the broker, ensuring that the orders are then placed timely electronically or by telephone.
Order monitoring - To monitor the progress of orders and also the receipt of manual / electronic confirmations from brokers and mutual fund managers.
Production Monitoring - Carry out daily control tasks to identify any orders which may require manual intervention and ensure that these are placed timely and accurately before the dealing deadline.
Transfers
To transfer platform holdings in and out of FNZ custody on a daily basis.
Issuing Stock Transfer Forms to Fund Managers.
Working with Electronic Transfer Solutions for Re-Registration.
Ensure all accounts held by FNZ Nominees reflect accurate Transfer positions.
Ensure that all platform assets are re-registered within KPI & SLA timeframes.
Perform investigation on Transfer In and Out requests.
Agree Trade & Settlement with counterparties and submitting requests to Broker/Crest.
Corporate Actions
Processing mandatory and voluntary corporate actions on Managed Funds, Equities and Fixed Interest products within Key Performance Indicator targets.
Sourcing of all relevant information, either from fund managers, data feeds, Bloomberg, custodian agents or relevant registry / company websites to ensure corporate actions are processed correctly.
Maintaining internal stock and cash ledger control accounts and clearing them on a daily basis.
Reconciling client holdings versus agent holding to ensure that they match during a corporate action.
Settlements & Payments (APAC: Cash)
Support Client funds cash management including all client cash transactions and ledger processing.
Process daily market settlement and ledger movements.
Support Control Account Exception Reporting and Regulatory Reporting
Undertake daily client and pooled FX trade processing and settlement management.
Maintain up to date and accurate interest rates across all supported currencies.
Internal/External stakeholder and client cash reporting in accordance with regulatory and legislative obligations that apply to FNZ and its client groups.
Reconciliations
Asset Reconciliations - monitor investment holdings and transactions and the receipt of manual/electronic holdings and transaction statements from brokers and fund managers.
Cash Reconciliations - Compare GL balances and transactions on the Platform against corresponding bank accounts. Perform daily reconciliations to ensure all internal GLs reconcile as expected either via automated sweeps or manual matching
To investigate variances/breaks from reconciliations.
To ensure that all breaks are resolved and cleared within a given timeframe.
To reconcile individual clients in a short position and ensure this is rectified in a timely manner.
Experience required
Required Knowledge & Skills
A degree or equivalent in a finance, business or numerate discipline.
Operations experience within the Wealth Management / Platform industry.
Experience in client services.
Experience in using Excel for data analysis.
The ability to work accurately and to deadlines.
Excellent interpersonal and communication skills.
Preferred Knowledge & Skills
Proposition knowledge of platform industry, from Retail Client to Asset Servicing delivery.
Technical operational knowledge relative to the team under role holders’ remit,
Change management experience,
Understand of risk/compliance policies and processes for a financial services business
Able to demonstrate understanding of regulations that apply within the region
About FNZ
FNZ is committed to opening up wealth so that everyone, everywhere can invest in their future on their terms. We know the foundation to do that already exists in the wealth management industry, but complexity holds firms back.
We created wealth’s growth platform to help. We provide a global, end-to-end wealth management platform that integrates modern technology with business and investment operations. All in a regulated financial institution.
We partner with over 650 financial institutions and 12,000 wealth managers, with US$1.7 trillion in assets under administration (AUA).
Together with our customers, we help over 26 million people from all wealth segments to invest in their future.
#J-18808-LjbffrOperations Engineer : License Management ADV 1322
Posted 3 days ago
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WE'RE HIRING : Operations Engineer License Management (Advanced)
Contract : Aug 2025 - Dec 2027 (Renewable based on performance / project availability)
Location : Menlyn Hybrid model
Nationality : South African citizens or valid work permit holders (> 18 months) preferred
Apply : Send your CV to emailprotected
About the Role :
Are you the silent system ninja behind the smooth running of software licenses? Can you balance uptime, user access, and license compliance like a pro juggler? Then step into the engine room of a global IT powerhouse as an Operations Engineer (License Management)!
You will be monitoring and managing critical license services supporting key systems like OpenLM and FlexLM, keeping servers humming, and working with a global crew of IT operations warriors. If you're a Linux-loving, license-literate, agile-fluent IT enthusiast, this is your stage.
What You'll Be Doing :
- Administer and monitor license services (OpenLM, Matlab, FlexLM, etc.)
- Manage Windows & Linux server environments
- Lead service upgrades, client license tracking, and software migrations
- Document and maintain configuration / process records (toolchain, CMDB, ResolveIT, SAM)
- Facilitate operations meetings & coordinate with external contractors
- Handle incident, problem, and change management
- Investigate security issues and new license platforms
- Be part of a rotating on-call 24/7 support schedule
Your Tech Toolbox : Essential Skills :
- Deep ITSM knowledge
- License administration experience (OpenLM, Matlab, FlexLM, etc.)
- IT Operations know-how
- Windows & Linux (client/server) admin experience
- Strong Linux command line skills
- Software lifecycle / deployment management
- Understanding of infrastructure relationships
- Agile project experience
- PIC process understanding
- Ansible Automation Platform / Tower experience
Bonus Points For :
- Docker or container tools
- ServiceNow (ITSM) knowledge
- Cloud platform exposure (AWS, Azure, Google Cloud)
Qualifications & Experience :
- Degree in Information Systems or similar
- ITIL Certification (preferred)
- RedHat Linux Certification
- 6 years of IT experience
- 4 years in an operations-focused role
- Strong ITIL process understanding
Key Skills :
Change Management, Software Deployment, Cloud Infrastructure, High Availability, IaaS, Firewall, Linux, Middleware, JBoss, Network Architecture, Scripting, Technical Support
Employment Type : Full-Time
Experience : 6+ years
Vacancy : 1
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