2,505 Channel Sales jobs in South Africa

Channel Sales Manager

R900000 - R1200000 Y Hach

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Job Description

Imagine yourself…

  • Doing meaningful work that makes an everyday impact on the world around you.
  • Thriving in a supportive team environment that inspires you to strive for excellence.
  • Contributing to a brighter, more sustainable future.

At
Hach
), a Veralto company, we ensure water quality for people around the world, and every team member plays a vital role in that mission. Our founding vision is to make water analysis better—faster, simpler, greener, and more informative. We accomplish this through teamwork, customer partnerships, passionate experts, and reliable, easy-to-use solutions.

As part of our team and the broader Veralto network, you'll be part of a unique work environment where purpose meets possibility: where you'll make an immediate, measurable impact on a global scale by enabling the world's everyday water needs, and where you'll have opportunities to foster your professional development and fuel your career growth.

Motivated by the highest possible stakes in climate change and global health, we're working together within a rapidly digitizing industry to find innovative technologies that guarantee the safety of our water and our environment.

Find out more about us here: Water is our Why: Evolving for Tomorrow

We offer:

  • Flexible working hours
  • Professional onboarding and training options
  • Powerful team looking forward to working with you
  • Career coaching and development opportunities
  • Health benefits
  • Car Allowance

Reporting to the General Manager, as the Channel Sales Manager you will be responsible for the total commercial success of all Channel Sales, made up of Channel Partner Sales and Resellers. Working with all internal Hach South Africa departments, to support Channel Partners in all business functions. Being a strategic component of total business commercial success, the Channel Sales Manager will drive commercial processes, compliance and end user satisfaction through effective deliverables, aligned with customer expectations.

This is an onsite role, based out of our offices in North riding, with up 25% National and cross border travel required.

In this role, you will be responsible for:

  • Total indirect sales revenue, through all Channel Partners and Resellers.
  • Detailed forecasting by Channel Partners for both Bookings and Sales.
  • Channel Partner management, contract reviews and renewals.
  • Channel Partner identification, selection and appointments.
  • Channel Partner performance management through Scorecard reviews.
  • Managing Due Diligence and Compliance for all Channel Partners.
  • Assisting with marketing campaigns run by various Channel Partners, including neighbouring countries.
  • Funnel management for all Indirect business.
  • Sales Force Management using SLX Dashboards for all Channel Partners
  • Development and implementation of local marketing strategies and initiatives to support Channel Sales.
  • Manage Channel Sales pricing, margins and YOY price strategies
  • Continuous improvement throughout the organization, focusing on process improvement.

The essential requirements of the job include:

  • Sales experience, either direct or through channel selling.
  • Strategic focus with attention to detail, evidenced through revenue growth
  • CRM Experience – Preferably Salesforce
  • Diploma/Degree in Chemical/ Instrumentation engineering related studies will be advantageous

It would also be preferable if you have:

  • Channel Partner / Channel Sales management experience.
  • Strong business acumen and learning agility
  • Experience in the water management industry with aspects of analytics, instrumentation and water market segments
  • Advanced diploma in Business Management / MBA

Hach is proud to be a Water Quality company in Veralto (NYSE: VLTO). Imagine a world where everyone has access to clean water, safe food and medicine, and trusted essential goods. That is the tomorrow Veralto is creating today. Veralto is a $5B global leader in essential technology solutions made up of over 16,000 associates across our Water Quality and Product Identification segments all united by a powerful purpose: Safeguarding the World's Most Vital Resources.

At Veralto, we value diversity and the existence of similarities and differences, both visible and not, found in our workforce, workplace and throughout the markets we serve. Our associates, customers and shareholders contribute unique and different perspectives as a result of these diverse attributes.

Unsolicited Assistance
We do not accept unsolicited assistance from any headhunters or recruitment firms for any of our job openings. All resumes or profiles submitted by search firms to any employee at any of the Veralto companies, in any form without a valid, signed search agreement in place for the specific position, approved by Talent Acquisition, will be deemed the sole property of Veralto and its companies. No fee will be paid in the event the candidate is hired by Veralto and its companies because of the unsolicited referral.

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Channel Sales Manager

Veralto

Posted 3 days ago

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Job Description

**Imagine yourself.**
+ Doing meaningful work that makes an everyday impact on the world around you.
+ Thriving in a supportive team environment that inspires you to strive for excellence.
+ Contributing to a brighter, more sustainable future.
At **Hach** ( ), a Veralto company, we ensure water quality for people around the world, and every team member plays a vital role in that mission. Our founding vision is to make water analysis better-faster, simpler, greener, and more informative. We accomplish this through teamwork, customer partnerships, passionate experts, and reliable, easy-to-use solutions.
As part of our team and the broader Veralto ( network, you'll be part of a unique work environment where purpose meets possibility: where you'll make an immediate, measurable impact on a global scale by enabling the world's everyday water needs, and where you'll have opportunities to foster your professional development and fuel your career growth.
Motivated by the highest possible stakes in climate change and global health, we're working together within a rapidly digitizing industry to find innovative technologies that guarantee the safety of our water and our environment.
Find out more about us here: Water is our Why: Evolving for Tomorrow ( offer:**
+ Flexible working hours
+ Professional onboarding and training options
+ Powerful team looking forward to working with you
+ Career coaching and development opportunities
+ Health benefits
+ Car Allowance
Reporting to the General Manager, as the Channel Sales Manager you will be responsible for the total commercial success of all Channel Sales, made up of Channel Partner Sales and Resellers. Working with all internal Hach South Africa departments, to support Channel Partners in all business functions. Being a strategic component of total business commercial success, the Channel Sales Manager will drive commercial processes, compliance and end user satisfaction through effective deliverables, aligned with customer expectations.
This is an onsite role, based out of our offices in North riding, with up 25% National and cross border travel required.
**In this role, you will be responsible for:**
+ Total indirect sales revenue, through all Channel Partners and Resellers.
+ Detailed forecasting by Channel Partners for both Bookings and Sales.
+ Channel Partner management, contract reviews and renewals.
+ Channel Partner identification, selection and appointments.
+ Channel Partner performance management through Scorecard reviews.
+ Managing Due Diligence and Compliance for all Channel Partners.
+ Assisting with marketing campaigns run by various Channel Partners, including neighbouring countries.
+ Funnel management for all Indirect business.
+ Sales Force Management using SLX Dashboards for all Channel Partners
+ Development and implementation of local marketing strategies and initiatives to support Channel Sales.
+ Manage Channel Sales pricing, margins and YOY price strategies
+ Continuous improvement throughout the organization, focusing on process improvement **.**
**The essential requirements of the job include:**
+ Sales experience, either direct or through channel selling.
+ Strategic focus with attention to detail, evidenced through revenue growth
+ CRM Experience - Preferably Salesforce
+ Diploma/Degree in Chemical/ Instrumentation engineering related studies will be advantageous
**It would also be preferable if you have:**
+ Channel Partner / Channel Sales management experience.
+ Strong business acumen and learning agility
+ Experience in the water management industry with aspects of analytics, instrumentation and water market segments
+ Advanced diploma in Business Management / MBA
Hach is proud to be a Water Quality company in Veralto (NYSE: VLTO). Imagine a world where everyone has access to clean water, safe food and medicine, and trusted essential goods. That is the tomorrow Veralto is creating today. Veralto is a $5B global leader in essential technology solutions made up of over 16,000 associates across our Water Quality and Product Identification segments all united by a powerful purpose: Safeguarding the World's Most Vital Resources.
#LI-DJ1
At Veralto, we value diversity and the existence of similarities and differences, both visible and not, found in our workforce, workplace and throughout the markets we serve. Our associates, customers and shareholders contribute unique and different perspectives as a result of these diverse attributes.
**Unsolicited Assistance**
We do not accept unsolicited assistance from any headhunters or recruitment firms for any of our job openings. All resumes or profiles submitted by search firms to any employee at any of the Veralto companies ( , in any form without a valid, signed search agreement in place for the specific position, approved by Talent Acquisition, will be deemed the sole property of Veralto and its companies. No fee will be paid in the event the candidate is hired by Veralto and its companies because of the unsolicited referral.
Veralto and all Veralto Companies are committed to equal opportunity regardless of race, color, national origin, religion, sex, age, marital status, disability, veteran status, sexual orientation, gender identity, or other characteristics protected by law. We value diversity and the existence of similarities and differences, both visible and not, found in our workforce, workplace and throughout the markets we serve. Our associates, customers and shareholders contribute unique and different perspectives as a result of these diverse attributes.
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Channel Sales Engineer

R900000 - R1200000 Y HuntWave

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Job Description

Are you a technically skilled sales professional with expertise in CCTV and security technologies?

Our client, a leader in the CCTV and access control industry, is seeking a Channel Sales Engineer to strengthen relationships with distributors, resellers, and system integrators while driving adoption of Dahua solutions.

  • Develop channel strategies and provide channel service support supervise and inspect the channel strategy implementation and adjust strategies where needed
  • Monitoring current competitors and industry trends
  • Provide sales, technical support resources, products etc.
  • Maintaining constant and clear communication with customers, by providing feedback and suggestions regarding current market information.
  • Initiate joint operations with customers to promote product sales
  • Maintain regional high-profile customers
  • Planning and brand activities. Improving the company's brand influence

Requirements:

  • Relevant degree in marketing, electronic engineering, computer science or network communication would be preferred
  • Channel management knowledge
  • Understanding of the current industry and market
  • Understanding of marketing channel development
  • Minimum 3 years experience in the industry
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Junior Cybersecurity Channel Sales Executive

R250000 - R750000 Y PRODATA

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Job Description

We're Hiring: Junior Cybersecurity Channel Sales Executive

Location: Cape Town, South Africa (Hybrid) Employment Type: Full-Time

Are you ready to launch your career in cybersecurity sales? Join a fast-growing team at the forefront of digital protection across Africa. We're looking for a driven, detail-oriented Junior Channel Sales Executive to help us expand our partner network and accelerate growth in the cybersecurity space.

What You'll Do:

  • Support the Channel Sales Manager in onboarding and nurturing reseller and distributor relationships
  • Assist in developing go-to-market strategies for cybersecurity solutions across African markets
  • Coordinate partner enablement sessions, webinars, and product training
  • Track sales performance, pipeline activity, and partner engagement metrics
  • Collaborate with marketing to tailor campaigns for channel audiences
  • Stay current on cybersecurity trends and competitor offerings

What We're Looking For:

  • 1–2 years' experience in sales, business development, or channel support (preferably in tech or cybersecurity)
  • Strong communication and relationship-building skills
  • Familiarity with CRM tools and sales reporting
  • A proactive mindset and eagerness to learn
  • Bonus: Knowledge of African IT distribution networks

Why Join Us?

  • Be part of a mission-driven company protecting businesses from digital threats
  • Work with experienced leaders in cybersecurity and channel strategy
  • Grow your career with hands-on mentorship and regional exposure
  • Competitive salary, hybrid work flexibility, and performance incentives
  • Ready to make your mark in cybersecurity sales? Apply now or tag someone who should
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Sales & Channel Manager

Somerset West, Western Cape R90000 - R120000 Y Biomesight

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Job Description

Biomesight is at the forefront of microbiome testing and analysis, providing insights that empower healthcare professionals and individuals to improve gut health.
We're scaling internationally and need a proactive team member to drive
sales into clinics/practitioners
and expand across
new channels
like marketplaces, distributors, and international partners — while providing occasional backup to operations and customer service.

Role Overview

We're looking for a
Sales & Channel Manager
with a proven track record of selling into clinics and health care practitioners. The role will also focus on DTC channel expansion, including marketplaces (Amazon, Takealot), distributors, and new market entry. This is a
contract role to start
, with the possibility of longer-term employment if it's the right team fit.

Key Responsibilities

Sales & Partnerships

  • Drive sales of Biomesight into clinics, partners and healthcare providers.
  • Build and maintain strong client and partner relationships.

Channel & Operations Expansion

  • Set up and manage Biomesight on marketplaces (Amazon, Takealot, etc.).
  • Develop distributor and partner networks.
  • Support rollout into new international markets.

Account Management

  • Maintain partner accounts and track performance across sales channels.

Backup Support
(occasional, alongside existing team)

  • Customer service cover when responsible team member unavailable
  • Light operational/logistics/admin support when required.
  • Assistance to the founder as needed (miscellaneous)

Requirements

  • Excellent communication (both written & oral) and presentation skills.
  • Tech-savvy
  • Proven track record of selling into clinics, practitioners, or other partners
  • Experience setting up and/or managing sales on marketplaces (Amazon, Takealot, etc.).
  • Exposure to healthcare, biotech, nutrition, or wellness.
  • Self-starter with ownership mindset — able to figure things out independently.

Nice to Have

  • Experience with international logistics, customs, imports, and exports.
  • Background in account management, sales, or ecommerce.

What We Offer

  • Competitive salary (commensurate with experience).
  • Flexible, supportive work environment in Somerset West.

How to Apply

Send your CV and a short cover note to

with subject line
Sales & Channel Manager – Application
.

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Sales & Channel Manager (Health Technology)

Somerset West, Western Cape R90000 - R120000 Y Biomesight

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Job Description

Biomesight is at the forefront of microbiome testing and analysis, providing insights that empower healthcare professionals and individuals to improve gut & overall health. We're scaling internationally and need a proactive team member to drive sales into clinics/practitioners and expand across new channels like marketplaces, distributors, and international partners — while providing occasional backup to operations and customer service.

Role Overview

We're looking for a Sales & Channel Manager with a proven track record of selling into clinics and health care practitioners. The role will also focus on DTC channel expansion, including marketplaces (Amazon, Takealot), distributors, and new market entry. This is a contract role to start, with the possibility of longer-term employment if it's the right team fit.

Key Responsibilities

Sales & Partnerships

  • Drive sales of Biomesight into clinics, partners and healthcare providers.
  • Build and maintain strong client and partner relationships.

Channel & Operations Expansion

  • Set up and manage Biomesight on marketplaces (Amazon, Takealot, etc.).
  • Develop distributor and partner networks.
  • Support rollout into new international markets.

Account Management

  • Maintain partner accounts and track performance across sales channels.

Backup Support (occasional, alongside existing team)

  • Customer service cover when responsible team member unavailable
  • Light operational/logistics/admin support when required.
  • Assistance to the founder as needed (miscellaneous)

Requirements

  • Excellent communication (both written & oral) and presentation skills.
  • Tech-savvy
  • Proven track record of selling into clinics, practitioners, or other partners
  • Experience setting up and/or managing sales on marketplaces (Amazon, Takealot, etc.).
  • Exposure to healthcare, biotech, nutrition, or wellness.
  • Self-starter with ownership mindset — able to figure things out independently.

Nice to Have

  • Experience with international logistics, customs, imports, and exports.
  • Background in account management, sales, or ecommerce.

What We Offer

  • Competitive salary (commensurate with experience).
  • Flexible, supportive work environment in Somerset West.

How to Apply

Send your CV and a short cover note to with subject line Sales & Channel Manager – Application .

Job Type: Temp to perm

Contract length: 6 months

Application Question(s):

  • What are your salary expectations?

Experience:

  • Clinic/Healthcare Sales: 2 years (Preferred)
  • Logistics (Import & Export): 1 year (Preferred)

Work Location: In person

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Unbranded Sales Channel Specialist

R900000 - R1200000 Y Vodacom

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Job Description

When it comes to putting people first, we're number 1.
The number 1 Top Employer in South Africa.

Certified by the Top Employer Institute 2024.

Role Purpose/Business Unit
In this role you will be responsible for growing revenue and customer growth through the usage of Vodacom's Products and Services across the unbranded channels within a geographical area. Manage and maintain the relationship with respective trade and channel partners, the internal organisation, and suppliers.

Your Responsibilities Will Include
Key accountabilities and decision ownership:

  • Manage the unbranded channel stores (National Chains /Wholesalers/Alternative Distributors /Informal stores) within a geographical location
  • Manage field marketing agency by ensuring operational compliance and excellence – retail pricing compliance, comparative pricing reporting, availability of stock, updated deals, campaigns & branding
  • Increase sales and customer service targets and objectives aligned to the unbranded regional strategy.
  • Stakeholder relationships across distribution partnerships, businesses, etc in your geographical area. Identify partnerships and collaborations to drive sales through brand and product awareness.
  • Identify and grow distribution across your geographical area.

Key Responsibilities

  • To implement the Unbranded Channel strategy and roadmap, to ensure maximum sales return and exposure.
  • Attention and focus to be given to unbranded channels including National Chains, Wholesalers, Alternative distributors, spazas, traders, street hawkers, etc., mainly within the informal market.
  • Establish and maintain relationships with informal traders and spaza operators on behalf of Vodacom to enable improved understanding and establish greater understanding of evolving consumer trends and behaviours.
  • Ensure implementation and success of new products and services and identify opportunities to drive product awareness.
  • Measure, Analyse and Report on a monthly basis on key activities, findings, learnings and areas of improvement and identify opportunities to improve sales and service that will positively impacts revenues, market share and customer experience.
  • Create a monthly call cycle that outlines the store visits of both NC and informal stores, including partnership meetings on a monthly basis.
  • Accountable for Vodacom's KPI's (revenue, base, market share, usage) in the designated locations and geographies.
  • Manage & maintain relationship with trade partners end to end as first point of call/escalation, hence driving the acquisition, retention, and customer experience targets.
  • Identify strategic opportunities to maximize profitability for area of responsibility. Liaise with the regional marketing team to facilitate promotions, presence branding and recommend ATL marketing opportunities within the area under care.
  • To drive gross adds and VABS efficiencies in the Unbranded channel.
  • To identify and recruit new business partners as per channel strategy, in order to increase distribution coverage.
  • Implement and manage recovery plans for underperforming towns and stores.
  • Manage third party outsource relationships to deliver on the Vodacom KPIs as per SLAs and proactively manage the development and implementation of the sales strategy, projects and general management, e.g., MSI.
  • Monitor competitor activities and ensure gap closure through the development of competitor activity plans.
  • Knowledge transfer - impart Knowledge transfer, P&P, campaigns, deals, trade bulletins to store staff.
  • Provide insights for effective analysing for improvement of TNPS across Retail touchpoints and ENPS for the Region
  • Implement people transformation initiatives in third parties
  • Analyse, resolve and feedback on all regional customer issues.

Must Have Technical/professional Qualifications
The ideal candidate for this role will have:

  • Matric / Grade 12, and
  • 3 year commercial/marketing/sales diploma or degree (NQF 6 or higher) or SAQA accredited equivalent (essential)
  • 3-5 years relevant experience (essential)
  • Relevant experience in small business development, marketing or sales
  • Experience within Retail or Business environment with exposure to Projects implementation, monitoring, commercial & performance management, and stakeholder management (advantageous).
  • Work experience in the telecommunications industry (advantageous)
  • Driver's License (essential)
  • Own vehicle (essential)

Core Competencies, Knowledge And Experience

  • Sales Planning & Execution
  • Sales & Distribution management
  • Channel Marketing
  • Performance Reporting
  • Stakeholder and Business Relationship Management
  • Strategic Partnerships management
  • Negotiation Skills

We Make An Impact By Offering
Enticing incentive programs and competitive benefit packages

Retirement funds, risk benefits, and medical aid benefits

Cell phone and data benefits, advantages fibre connection discounts, and exclusive staff discounts offered in collaboration with partner companies

Closing date for Applications:
5 September 2025.
The base location for this role is
Vodacom Century City Offices
.

The company's approved Employment Equity Plan and Targets will be considered as part of the recruitment process. As an Equal Opportunities employer, we actively encourage and welcome people with various disabilities to apply.

Vodacom is committed to an organisational culture that recognises, appreciates, and values diversity & inclusion.

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Sales Partner

R400000 - R1200000 Y TALENT AVENUE

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NIKE - Sales Partner - Johannesburg, South Africa

South Africa Marketplace – Partner Rep South Africa – (Account Manager)

We are looking for a account manager to own account strategies and execution in South Africa. Based in Johannesburg, your objective will be grow and claim #1 marketshare for your consumer/categories with your account by executing the strategy, landing the seasonal stories and right assortment (breadth and depth) to serve your target consumer

We are looking for

  • An experienced retailer with an unwavering curiosity for our consumers, and an unrelenting desire to better serve them.
  • A retailer with cross-functional experience and a proven track record of driving product strategy & business results.
  • A teammate who embodies the values that our company holds dear and contributes to a diverse & inclusive team culture where everyone can be themself.

What will you work on

In this role you
drive and execute
the account vision and strategy with a focus on Lifestyle or Performance categories throughout the pre and in-season offense. You are the commercial voice for the marketplace, storytelling throughout the go-to-market process.

You are a key member of the Marketplace function on the ground in South Africa and report directly into the
Partner Manager
for South Africa.

You will be accountable for:

  • Develop seasonal assortments based on frameworks delivered by merchandising. Ensuring seasonal product flow and optimize in-season trading and replenishment to maximize the accounts results
  • Plan your accounts business: forecasts and scenario plans for the account using category, consumer, partner, brand and marketplace knowledge
  • Manage the partner and the marketplace: Ensure best presentation of stories and products at your account (digital & B&M) aligned with the Nike Marketplace strategy.
  • Build a premium seamless consumer experience, scaling online-to-offline. Obsess product launch journeys across Account platform ecosystem.
  • Contribute to net revenue growth and net contribution of your account by managing the end to end business with your account.
  • High standard to partnership management, supporting commercial business goals independently and contributing to collective team performance.
  • Collaborate on partner (city) experience at sell-in , and (co-)own the E2E experience for your showroom – work closely with Office admin and/or (City) Experience Lead and x-functional partners (e.g. merch) to bring excellent partner sell-in experience to life.
  • Ensure recurring and consistent representation, presence and collaboration with partner/buyer in the market at retail (retail visit, staff training, competitor knowledge,…) where relevant and within Expense budget.
  • Implement MPU and Account strategies complimenting One Marketplace.
  • Support and drive always available /repelensihment models.
  • Create and drive right assortment for your partner to contribute to the net revenue growth.
  • Execute the Consumer Code (seasonal dates and gates) with your account end to end including showroom & sell-in excellence.
  • Be an effective team player & positive influence.

Who you will work with

In this role you will deliver the above core responsibilities.

You will also work cross-functionally in the Johannesburg office with key partners such as Merchandising, Planning, Marketing, Finance, Operations and Geo team in service of our athletes and consumers, to deliver on the Nike strategy.

You must be collaborative and maximise the effectiveness of the cross-functional team, in service of the consumer.

The environment and the work requires an agile approach, every teammate is required to meet the work where it is, remain agile and ensure they contribute to any projects or business needs as defined by the
Partner Manager,
Marketplace Leader and/or the Country Leader of South Africa when required.

What you bring to Nike

A successful candidate will be expected to clearly demonstrate and articulate experience of the below essential requirements to be considered. Candidates that meet these criteria will then be assessed based on the competencies also outlined below.

Essential requirements

  • Strong retail acumen and understanding Nike products and consumer trends
  • Partner and or stakeholder management at buyer level: Selling, consulting, negotiation
  • Prior cross-functional experience, internal and external stakeholder management.
  • Merchandising: create account assortment based on POS account input and strategy.
  • Business planning: Analytical/ digital KPIs mindset
  • Retail planning: Leveraging data, to optimize Inventory & gross margins
  • Digital acumen: knowledge of what drives a premium consumer experience E2E.
  • A desire to better serve them with best-in-class retail journeys across the dimensions of sport performance and lifestyle.

Leadership Defined Key Competencies

  • Instils trust
    by gaining the confidence and trust of others quickly through honesty, integrity, and authenticity.
  • Acts with courage
    Displays an openness to take on the unknown.
  • Fosters effective teamwork
    contributes to a cohesive team culture and applies their diverse skills and perspectives to achieve common goals.
  • Ensures accountability
    holds themself and others
    accountable
    to meet commitments.
  • Values Differences
    and creates an environment in which differences are openly shared, embraced and incorporated into team activities.
  • Communicates clear vision
    and strategy that motivates others to action. Clear consistent communication, and inspirational product storytelling.
  • Thinks strategically
    Thinks beyond the day to day, taking a long-term view of the business based on an understanding of our consumer.
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Business Development Key Account Manager

R900000 - R1200000 Y MyMobile

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Job Description

About Us:

MyMobile is a leading distributor of Samsung mobile phones and a provider of cutting-edge Software as a Service (SaaS) solutions. We are dedicated to delivering mobile devices and innovative SaaS products to our clients.

Job Summary:

The Key Accounts Manager will be responsible for managing and nurturing relationships with our most important clients. This role requires a strategic thinker with excellent communication skills and a deep understanding of our products/services. The Key Accounts Manager will work closely with clients to understand their needs and ensure they receive outstanding service and support.

Key Responsibilities:

  • Develop and maintain strong relationships with key accounts to ensure their long-term success.
  • Serve as the main point of contact for key clients, addressing their needs and resolving issues promptly.
  • Understand client requirements and develop customized solutions to meet their needs.
  • Monitor and analyze client performance metrics, preparing regular reports and presentations for senior management.
  • Collaborate with internal teams (e.g., sales, marketing, product development) to ensure seamless service delivery.
  • Identify opportunities for growth within existing accounts and work to expand our presence.
  • Negotiate contracts and agreements to maximize profit and ensure client satisfaction.
  • Stay updated on industry trends and competitor activities to provide insights and recommendations.
  • Conduct regular client reviews to assess satisfaction and identify areas for improvement.
  • Travel to client locations as needed to build and strengthen relationships.

Requirements:

  • Bachelor's degree in Business, Marketing, or a related field.
  • Proven experience as a Key Accounts Manager or in a similar role.
  • Strong understanding of technology sector and its products/services.
  • Excellent communication and interpersonal skills.
  • Ability to build and maintain strong client relationships.
  • Strategic thinking and problem-solving abilities.
  • Proficiency in CRM software and MS Office Suite.
  • Strong negotiation and conflict resolution skills.
  • Ability to work independently and as part of a team.
  • Willingness to travel as required.

How to Apply:

Submit your CV and Cover Letter to

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Business Development

R900000 - R1200000 Y Gbs

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Job Description

Purpose of the Role

The Business Development & Engagement Manager is responsible for identifying, developing, and managing new business opportunities while building strong client relationships in a call center environment. The role focuses on sales growth, stakeholder engagement, and strategic partnerships, ensuring revenue targets are met while enhancing the call center's reputation and market presence.

Key Responsibilities

  • Drive new business development by identifying and pursuing sales opportunities in line with company growth objectives.
  • Build, manage, and maintain strong relationships with corporate clients, stakeholders, and decision-makers.
  • Develop and implement engagement initiatives that promote the call center's services and strengthen client partnerships.
  • Collaborate with Operations, Training, HR, and Marketing teams to ensure successful execution of sales and engagement strategies.
  • Conduct client meetings, presentations, and contract negotiations to secure new business and strengthen existing accounts.
  • Monitor call center sales performance, analyzing pipeline conversion rates, campaign effectiveness, and revenue trends.
  • Report regularly to senior management and Exco on business development progress, engagement initiatives, and key development areas.
  • Represent the call center at industry events, networking forums, and corporate engagements to enhance brand visibility.
  • Identify opportunities for process improvements, partnerships, and value-added services to grow client satisfaction and retention.

Qualifications and Experience

  • Bachelor's degree in Business, Marketing, Sales, or related field (preferred).
  • 2–5 years' experience in sales, business development, or account management, ideally within a call center/BPO environment.
  • Proven track record of achieving and exceeding revenue targets.
  • Strong experience in stakeholder engagement and corporate relationship management.
  • Knowledge of call center sales processes, lead generation, and client onboarding.
  • Excellent communication, presentation, and negotiation skills.

Skills and Competencies

  • Sales and business development expertise.
  • Strong stakeholder and client relationship management.
  • Strategic thinking and execution.
  • Call center sales process knowledge.
  • Negotiation and closing skills.
  • Data-driven decision-making and reporting.
  • Cross-functional collaboration.
  • Excellent organizational and time management skills.

We are committed to providing equal opportunities to all applicants from diverse backgrounds. Please note only candidates meeting the specified criteria will be considered.

Thank you for choosing us as your employer of choice. Please note that only suitably qualified candidates will be considered. If you do not hear from us within 14 working days, please regard your application as unsuccessful. We wish you well in your future endeavors.

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  13. volunteer_activism Charity & Voluntary
  14. science Chemical Engineering
  15. child_friendly Childcare
  16. foundation Civil Engineering
  17. clean_hands Cleaning & Sanitation
  18. diversity_3 Community & Social Care
  19. construction Construction
  20. brush Creative & Digital
  21. currency_bitcoin Crypto & Blockchain
  22. support_agent Customer Service & Helpdesk
  23. medical_services Dental
  24. medical_services Driving & Transport
  25. medical_services E Commerce & Social Media
  26. school Education & Teaching
  27. electrical_services Electrical Engineering
  28. bolt Energy
  29. local_mall Fmcg
  30. gavel Government & Non Profit
  31. emoji_events Graduate
  32. health_and_safety Healthcare
  33. beach_access Hospitality & Tourism
  34. groups Human Resources
  35. precision_manufacturing Industrial Engineering
  36. security Information Security
  37. handyman Installation & Maintenance
  38. policy Insurance
  39. code IT & Software
  40. gavel Legal
  41. sports_soccer Leisure & Sports
  42. inventory_2 Logistics & Warehousing
  43. supervisor_account Management
  44. supervisor_account Management Consultancy
  45. supervisor_account Manufacturing & Production
  46. campaign Marketing
  47. build Mechanical Engineering
  48. perm_media Media & PR
  49. local_hospital Medical
  50. local_hospital Military & Public Safety
  51. local_hospital Mining
  52. medical_services Nursing
  53. local_gas_station Oil & Gas
  54. biotech Pharmaceutical
  55. checklist_rtl Project Management
  56. shopping_bag Purchasing
  57. home_work Real Estate
  58. person_search Recruitment Consultancy
  59. store Retail
  60. point_of_sale Sales
  61. science Scientific Research & Development
  62. wifi Telecoms
  63. psychology Therapy
  64. pets Veterinary
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