159 Certified Facility Manager jobs in South Africa

Senior Manager: Group Facilities Operations

R900000 - R1200000 Y Massmart

Posted today

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Job Description

The Senior Manager: Group Facilities Operations Manager is responsible for driving the overall effective and efficient Service, Repair & Maintenance programmes to prescribed standards of delivery and cost. This is to ensure safe, profitable and continuous business trading environments.

This will focus on:

  • Monitor and Measure of Open / Closed Job Status and the effective reporting of monthly / quarterly / annual CMMS Data
  • H&S and Legal Compliance across all Stores and Sites
  • Contractor Management and Liaison
  • Contractor Data and Contract updates – including line managing the Vendor Rates Administrator
  • Effective Management of a Vendor Assessment system
  • Scheduled Vendor Meetings – to inform and engage on performance

Responsibilities:

Planned & Reactive Facilities Maintenance Management

  • Oversee the strategic plans of all R&M and Facilities Soft Services – ensuring Compliance and Safety related maintenance activities are priority,
  • Ensure an effective and efficient strategy for call logging to completion of maintenance interventions and the management and storage of the relevant certification.
  • Assess and review facilities management equipment failure rates and specifications and proactively propose relevant preventative maintenance interventions to minimize breakdowns and cost of repairs
  • Monitor equipment failures/breakdowns and replacements and proactively work with Store Design, Store Development & ISM to suggest revised specifications to ensure optimal trading efficiency
  • Provide input into Banner maintenance & Soft Services priorities
  • Track banner facilities maintenance costs and trading efficiencies and identify and propose interventions on a continuous basis to reduce costs and improve trading efficiencies
  • Ensure that critical facilities maintenance issues, posing risk to store trade or compliance are brought to the attention of the Group Facilities Executive - for Exco Communication, prioritization and actioning
  • Provide detailed, clear and insightful analysis of facilities maintenance issues to facilitate efficient and effective resolution

Financial Management

  • Provide detailed input into the formulation of the annual Facilities Repairs and Maintenance Capex and Opex budgeting process
  • Track banner facilities (R&M and Soft Facilities) management costs against budget to ensure alignment and phasing of costs per plan
  • Approve budget expenditure in line with level of authority of R xxk for orders and expeditiously facilitate efficient approvals where these exceed personal level of authority – including CAPEX spend liaison with Banners
  • Assist the Divisional Facilities Managers and the Facilities Soft Services Manager to review vendor quotes and invoicing. This is to enable good governance of contractor and equipment invoicing and job completion.
  • Verify via PRAGMA ON KEY (CMMS) sampling that the correct Site / Asset has been processed – ensuring correct GL Account Processing of costs and invoices.

Contractor Management & Administration

  • Vendor Data verified and always up to date
  • Correct Linking of Assets by site to the correct Vendors
  • Exploiting reporting from PRAGMA ON KEY (CMMS) to ensure Vendors are meeting SLA's
  • Review and benchmarking of Vendor Rate in accordance with SLA's – Management of Vendor Rates Administrator.

Repairs & Maintenance Solutions Delivery

  • Devise & Review maintenance schedules in accordance with compliance and asset requirements – driving from Reactive to PPM to Preventative Maintenance.
  • Ensure that BMS Data is effectively integrated to ensure PPM is delivered that improves the overall operation of the various assets
  • Assesses Data to ensure that Banners / Corporate is advised and recommended on Asset Replacement / EOL Assets

Internal Customer Service & Relationship Management

  • Manage performance against internal customer Service Level Agreements with specific focus to responsiveness to closure of Repairs and Maintenance call logs.
  • Create & Submit materials for monthly Repairs & Maintenance feedback meetings
  • Conduct regular Banner Leadership meetings and assessment to assess service level quality and to identify service level improvement opportunities.

Minimum Academic, Professional Qualifications and Experience required:

  • Facilities Management, Engineering, Technical or other relevant degree/advanced diploma.
  • Minimum 5 years Facilities Management experience
  • Strong financial management skills – Budget Setting and Spend Control
  • Excellent technical knowledge of equipment, store/DC fixtures, and maintenance requirements
  • 5 Years Experience with facilities maintenance systems - specifically Pragma On Key (CMMS)

Skills:

  • Advanced Facilities maintenance experience and skills
  • Sound technical understanding of critical store major mechanical infrastructure - including refrigeration and HVAC, generators, lighting and forklifts etc.
  • Advanced technical problem solving and solution development
  • Excellent performance-based relationship & trust building – specifically with vendors and Internal Business Partners

Massmart is an equal opportunity employer and encourages all people including people with disabilities to apply for the role. Due to the volume of applications we receive, should you not hear from us within 14 days of your application, kindly consider your application unsuccessful.

Please note that only the following information is required in your CV:

Contact details (email and contact number); Full name; Date of birth; Race; Gender; Disability status; Location (Current city/town of residence); Qualifications and training; Work experience; Memberships (if any); Personal and technical skills, including computer literacy.

Note that by responding to this application and providing your personal information, you confirm your express and informed consent for Massmart Holdings Limited and all its subsidiaries and all affiliated companies ("Massmart"), to process your personal information in order for Massmart to consider your application for this position. All Personal Information that you provide to the Company will be used and/or retained only for the purposes for which it is collected, whereafter it will be permanently destroyed. Your information is only retained if it is required by law or where you have given consent to us to retain such information for an extended period.

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Operations & Facilities Supervisor

Bloemfontein, Free State Metrofile Holdings Ltd

Posted 2 days ago

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Job Description

ROLE PURPOSE

To ensure effective coordination of operational processes in order to deliver service as contractually agreed with customers and to take responsibility for the full Facilities at Metrofile Bloemfontein. Ensures that the organisation has the most suitable working environment for its employees and their activities.

KEY RESPONSIBILITIES include the following. Other duties may be assigned.

Process Management – Storage, Vault, IP & Distribution

  • Ensures operational throughput as per SLA agreement specific to box storage and vault storage.
  • Evaluates operational workflows and procedures to improve job processes on an ongoing basis.
  • Ensures fast and effective retrieval of documents for delivery to clients as required.
  • Ensures accurate and timeous location of files and boxes.
  • Manage and resolve exceptions daily.
  • Ensures optimisation of resources with respect to current workloads.
  • Ensures maintenance and optimal usage of fleet vehicles and recommends additions or replacement of vehicles.
  • Monitors and ensures that all vehicles conform to corporate identity guidelines.
  • Manages and ensures fast and effective collection and delivery of clients’ documents and records.
  • Ensures strict adherence to the corporate dress code.
  • Responsible for the planning of the day to day operations.
  • Reports on operational productivity to the General Manager on a daily, weekly and monthly basis.

Process Management – Facility and Grounds

  • Control and maintenance of facility, equipment, and grounds
  • Manage and maintain relationships and compliance with contractors.
  • Ensure health and safety requirements are met across all facilities.
  • Ensure that Safecyte is updated as required.
  • Provide appropriate reports as defined.
  • Responsible and available for call out in emergencies.
  • Responsible and available for daily lock down and access to staff for shift and weekend work
  • Attend to weekly non-compliance reports and outstanding work.
  • Prepare for and attend to yearly risk audits & action the results from those audits.

People Management

  • Ensures that staff is trained, skilled and that their expertise is optimally applied.
  • Ensures that the working environment contributes to improve staff morale and increase productivity.

SUPERVISORY RESPONSIBILITIES

  • Has overall responsibility for a staff complement of 10-15

MINIMUM QUALIFICATIONS, EXPERIENCE and KNOWLEDGE:

The requirements listed below are representative of the knowledge, skill, and/or ability required.

  • At least 5 years’ experience within a Supply Chain Management / Logistics / Warehouse Management / Operations and Facilities environment. Bachelor’s Degree preferred.
  • Demonstrate good written, oral and listening skills.
  • Improve processes, methods and systems.
  • Demonstrated a high level of dependability in all aspects of the job.
  • Participates as an active and contributing member of a team.
  • Customer focus.
  • IR experience.
  • Ability to multi-task and process.
  • Must be computer literature.
  • Professional appearance and presentation required.
  • Ability to work beyond regular work hours when required.
  • Valid driver’s license.
  • Own vehicle.

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Operations & Facilities Supervisor

Bloemfontein, Free State Metrofile Ltd

Posted today

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Job Description

contract
ROLE PURPOSE To ensure effective coordination of operational processes in order to deliver service as contractually agreed with customers and to take responsibility for the full Facilities at Metrofile Bloemfontein. Ensures that the organisation has the most suitable working environment for its employees and their activities. KEY RESPONSIBILITIES include the following. Other duties may be assigned. Process Management Storage, Vault, IP & Distribution Ensures operational throughput as per SLA agreement specific to box storage and vault storage. Evaluates operational workflows and procedures to improve job processes on an ongoing basis. Ensures fast and effective retrieval of documents for delivery to clients as required. Ensures accurate and timeous location of files and boxes. Manage and resolve exceptions daily. Ensures optimisation of resources with respect to current workloads. Ensures maintenance and optimal usage of fleet vehicles and recommends additions or replacement of vehicles. Monitors and ensures that all vehicles conform to corporate identity guidelines. Manages and ensures fast and effective collection and delivery of clients documents and records. Ensures strict adherence to the corporate dress code. Responsible for the planning of the day to day operations. Reports on operational productivity to the General Manager on a daily, weekly and monthly basis. Process Management Facility and Grounds Control and maintenance of facility, equipment, and grounds Manage and maintain relationships and compliance with contractors. Ensure health and safety requirements are met across all facilities. Ensure that Safecyte is updated as required. Provide appropriate reports as defined. Responsible and available for call out in emergencies. Responsible and available for daily lock down and access to staff for shift and weekend work Attend to weekly non-compliance reports and outstanding work. Prepare for and attend to yearly risk audits & action the results from those audits. People Management Ensures that staff is trained, skilled and that their expertise is optimally applied. Ensures that the working environment contributes to improve staff morale and increase productivity. SUPERVISORY RESPONSIBILITIES Has overall responsibility for a staff complement of 10-15 MINIMUM QUALIFICATIONS, EXPERIENCE and KNOWLEDGE: The requirements listed below are representative of the knowledge, skill, and/or ability required. At least 5 years experience within a Supply Chain Management / Logistics / Warehouse Management / Operations and Facilities environment. Bachelors Degree preferred. Demonstrate good written, oral and listening skills. Improve processes, methods and systems. Demonstrated a high level of dependability in all aspects of the job. Participates as an active and contributing member of a team. Customer focus. IR experience. Ability to multi-task and process. Must be computer literature. Professional appearance and presentation required. Ability to work beyond regular work hours when required. Valid drivers license. Own vehicle.
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Operations & Facilities Supervisor

R250000 - R450000 Y Metrofile (Pty) Ltd

Posted today

Job Viewed

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Job Description

ROLE PURPOSE

To ensure effective coordination of operational processes in order to deliver service as contractually agreed with customers and to take responsibility for the full Facilities at Metrofile Bloemfontein. Ensures that the organisation has the most suitable working environment for its employees and their activities.

KEY RESPONSIBILITIES include the following. Other duties may be assigned.

Process Management – Storage, Vault, IP & Distribution

  • Ensures operational throughput as per SLA agreement specific to box storage and vault storage.
  • Evaluates operational workflows and procedures to improve job processes on an ongoing basis.
  • Ensures fast and effective retrieval of documents for delivery to clients as required.
  • Ensures accurate and timeous location of files and boxes.
  • Manage and resolve exceptions daily.
  • Ensures optimisation of resources with respect to current workloads.
  • Ensures maintenance and optimal usage of fleet vehicles and recommends additions or replacement of vehicles.
  • Monitors and ensures that all vehicles conform to corporate identity guidelines.
  • Manages and ensures fast and effective collection and delivery of clients' documents and records.
  • Ensures strict adherence to the corporate dress code.
  • Responsible for the planning of the day to day operations.
  • Reports on operational productivity to the General Manager on a daily, weekly and monthly basis.

Process Management – Facility and Grounds

  • Control and maintenance of facility, equipment, and grounds
  • Manage and maintain relationships and compliance with contractors.
  • Ensure health and safety requirements are met across all facilities.
  • Ensure that Safecyte is updated as required.
  • Provide appropriate reports as defined.
  • Responsible and available for call out in emergencies.
  • Responsible and available for daily lock down and access to staff for shift and weekend work
  • Attend to weekly non-compliance reports and outstanding work.
  • Prepare for and attend to yearly risk audits & action the results from those audits.

People Management

  • Ensures that staff is trained, skilled and that their expertise is optimally applied.
  • Ensures that the working environment contributes to improve staff morale and increase productivity.

SUPERVISORY RESPONSIBILITIES

  • Has overall responsibility for a staff complement of 10-15

MINIMUM QUALIFICATIONS, EXPERIENCE and KNOWLEDGE:

The requirements listed below are representative of the knowledge, skill, and/or ability required.

  • At least 5 years' experience within a Supply Chain Management / Logistics / Warehouse Management / Operations and Facilities environment. Bachelor's Degree preferred.
  • Demonstrate good written, oral and listening skills.
  • Improve processes, methods and systems.
  • Demonstrated a high level of dependability in all aspects of the job.
  • Participates as an active and contributing member of a team.
  • Customer focus.
  • IR experience.
  • Ability to multi-task and process.
  • Must be computer literature.
  • Professional appearance and presentation required.
  • Ability to work beyond regular work hours when required.
  • Valid driver's license.
  • Own vehicle.
This advertiser has chosen not to accept applicants from your region.

Property Management Associate

Cape Town, Western Cape Houst

Posted 14 days ago

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Job Description

Step into the role of a Weekend Property Management Associate, where you’ll become the beacon of exceptional service for Houst Customers and guests. In this dynamic position, you’ll navigate customer inquiries across various channels - email, phone, and chat - tackling intricate, non-standard issues with ingenuity. Your toolbox will include out of the box-thinking, troubleshooting prowess, excellent communication skills and logical thinking.

Key responsibilities of the role:

  • Provide unparalleled service via telephone, email and WhatsApp, ensuring our clients and guests feel valued and supported.
  • Elevate as the point of escalation from HostSupport, resolving issues with the utmost satisfaction.
  • Onboard new properties, simplifying complex information for diverse customers.
  • Collaborate with cross-functional teams to uncover optimal solutions, resolve queries and champion resolution claims.
  • Spot and leverage opportunities to enhance customer retention and satisfaction.
  • Harness your decision-making prowess to determine refunds and goodwill gestures using logic, company procedures, and market insights.
  • Contribute innovative ideas to enhance processes and elevate the overall experience for Houst customers and guests.
  • Champion the customer cause, forging commercially successful partnerships.
  • Manage your delegated inbox with finesse and oversee the project management of cases, ensuring a seamless and efficient workflow.
Key Skills
  • Team player with superb written and verbal communication skills.
  • Previous experience in a customer service environment or account management is preferable.
  • Proven ability to communicate complex technical problems in “customer-friendly” language.
  • Ability to think outside the box and find creative ways to solve problems.
  • A working understanding of vacation rentals.
  • Confidence in decision-making and owning your cases.
  • Previous experience with G-Suite.
  • Well organised with the ability to multi-task and prioritise workload.
  • 23 days paid holiday days (plus public holidays)
  • An extra day off for your birthday - because who wants to work on their birthday?
  • Employee discounts – at heaps of restaurants, shops, gym memberships, cinema tickets and more
  • Pawternity - We encourage proud parents of new pets to work from home to help their new member settle in
  • Laptop - for business use

Working hours: 09:00- 18:00 (UK Hours)

Salary: R12,000- R18,000 per month (dependent on experience)

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Property Management Assistant

R43488 - R288000 Y Theodore Brown Property Management

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Job Description

Theodore Brown is a property management company that has managed residential and commercial property portfolios internationally since 1998 and is opening up in South Africa 2026 We pride ourselves by treating both landlords and tenants as clients and by maintaining a "Service First, Profit Second" approach to the process of letting and managing properties.

Job Type: 3 days per week (Flexible) | Remote

Head Office: United Kingdom

Must be able to provide examples of how you have; showed initiative that resulted in excellent service, created organisation and/or processes and procedures, demonstrated good time-management, solved a complex problem, showcased your multi-tasking abilities and provided excellent communication skills using phone, email and instant messaging.

Responsibilities

· Manage and maintain accurate administrative and financial records

· Create and post listings on Property24/Rightmove

· Handle incoming enquiries/diary management and property records

· Act as point of contact with tenants and contractors

· Coordinate maintenance between tenants and contractors

· Ensure that the lease compliance checklist is process is signed off ie gas safety, electrical EICR, EPC, UK Property Law and Ethics

· Compile list of leases in advance of them ending and arrange renewals

· Process rental invoices, payments and overdue accounts

· Ensure that all information (receipts/emails) is captured to Xero and Asana

· Reconcile stipends are paid and up to date for third party energy providers

· Responsible for financial bookkeeping, accounts receivable and payable, money statements, including invoices and receipts, as well as daily and monthly cash flow

· General assistant duties such as diary management, monitoring of inboxes, and reporting to the director.

· Any other duties required by the company from time to time as instructed by Management.

Job Type: Part-time

Pay: R100,00 per hour

Expected hours: 20 – 24 per week

Application Question(s):

  • How many years of experience do you have working with Xero?

Education:

  • Diploma (Preferred)

Experience:

  • virtual assistant or remote administrative support: 2 years (Required)
  • employment with property industry administration: 1 year (Preferred)
  • book-keeping or accounting: 2 years (Required)

Work Location: Remote

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Property Management Associate

R144000 - R216000 Y Houst

Posted today

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Job Description

Step into the role of a Weekend Property Management Associate, where you'll become the beacon of exceptional service for Houst Customers and guests. In this dynamic position, you'll navigate customer inquiries across various channels - email, phone, and chat- tackling intricate, non-standard issues with ingenuity. Your toolbox will include out of the box-thinking, troubleshooting prowess, excellent communication skills and logical thinking.

Key responsibilities of the role:

  • Provide unparalleled service via telephone, email and WhatsApp, ensuring our clients and guests feel valued and supported.
  • Elevate as the point of escalation from HostSupport, resolving issues with the utmost satisfaction.
  • Onboard new properties, simplifying complex information for diverse customers.
  • Collaborate with cross-functional teams to uncover optimal solutions, resolve queries and champion resolution claims.
  • Spot and leverage opportunities to enhance customer retention and satisfaction.
  • Harness your decision-making prowess to determine refunds and goodwill gestures using logic, company procedures, and market insights.
  • Contribute innovative ideas to enhance processes and elevate the overall experience for Houst customers and guests.
  • Champion the customer cause, forging commercially successful partnerships.
  • Manage your delegated inbox with finesse and oversee the project management of cases, ensuring a seamless and efficient workflow.

Requirements
*Key Skills *

  • Team player with superb written and verbal communication skills.
  • Previous experience in a customer service environment or account management is preferable.
  • Proven ability to communicate complex technical problems in "customer-friendly" language.
  • Ability to think outside the box and find creative ways to solve problems.
  • A working understanding of vacation rentals.
  • Confidence in decision-making and owning your cases.
  • Previous experience with G-Suite.
  • Well organised with the ability to multi-task and prioritise workload

Benefits

  • 23 days paid holiday days (plus public holidays)
  • An extra day off for your birthday - because who wants to work on their birthday?
  • Employee discounts - at heaps of restaurants, shops, gym memberships, cinema tickets and more
  • Pawternity - We encourage proud parents of new pets to work from home to help their new member settle in
  • Laptop - for business use

Working hours: 09:00- 18:00 (UK Hours)
Salary: R12,000- R18,000 per month (dependent on experience)

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Property Management Internship

R30000 - R60000 Y Sihlangu Properties

Posted today

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Job Description

Join Our Team:
Property Management Internship

Location:
Gauteng, South Africa

Company:
Sihlangu Properties (Pty) Ltd

Employment Type:
Fixed-Term Contract (6 Months)

Salary:
R3500 to R5000

Working Arrangement:
Remote

Closing Date:
Wednesday, 17 September 2025

Contact:
|

Are you a recent graduate or a student seeking hands-on experience in property management and real estate operations? Do you have a keen interest in community development, housing, and administration? Sihlangu Properties is looking for a motivated Property Management Intern to join our dynamic team for a fixed-term internship.

About Us

Sihlangu Properties is a proudly South African property development and management company that blends modern living with safety, affordability, and convenience. With a portfolio of over 30 apartments across 7 developments, we are passionate about creating more than just homes – we build thriving communities.

What You'll Gain

This internship offers a unique opportunity to gain practical exposure across the full property management lifecycle – from lease administration to financial reporting. You'll learn how a growing property company operates while contributing meaningfully to our mission.

Key Learning Areas & Responsibilities

Under supervision, you'll be involved in:

·   Assisting with lease agreement administration and renewals

·   Supporting rental payment tracking and arrears follow-up

·   Coordinating with maintenance suppliers and service providers

·   Assisting with tenant onboarding and handling queries

·   Helping maintain accurate financial and operational records

·   Preparing basic management reports

·   Ensuring regulatory compliance support across the portfolio

Who We Are Looking For

·   Final-year student or recent graduate in Real Estate, Accounting, Property Studies, or Business Management

·   Strong organisational and communication skills

·   A proactive learner eager to take initiative and grow

·   Familiarity with MS Office (especially Excel); bonus if experienced with any accounting software

·   Based in Gauteng

Bonus Points

·   Driver's licence and own transport (not mandatory but an advantage)

·   Interest in affordable housing, real estate operations, or entrepreneurship

What We Offer

·   A hands-on, purpose-driven internship experience

·   Mentorship and exposure to all aspects of property management

·   A chance to work in a small, agile team making a real impact

·   Reference letter and potential future opportunities for high performers

How to Apply

Send your CV and a short motivational letter to with the subject line: Application – Property Management Internship

At Sihlangu Properties, we don't just rent homes – we create spaces where families grow, individuals thrive, and communities flourish. Come learn with us and be part of that story.

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Junior Facilities Manager Operations Site Based

Klerksdorp, North West Heart Talent

Posted 3 days ago

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Job Description

Overview

Position Title: Junior Facilities Manager
Department: Facilities / Operations
Reports To: Operations Manager
Location: Klerksdorp
Employment Type: Fixed term contract

The Junior Facilities Manager supports the smooth and efficient operation of all facilities and building services. This role assists in ensuring that the workplace environment is safe, compliant, and conducive to productivity. The position involves day-to-day oversight of maintenance activities, vendor coordination, space management, and support for health, safety, and sustainability initiatives.

Responsibilities
  • Assist in managing the daily operation of building services, including maintenance, cleaning, and waste management.
  • Support the Operations manager in monitoring service contracts and ensuring performance standards are met.
  • Perform small-scale repair works and liaise with contractors for maintenance issues.
  • Support compliance with health and safety regulations and company policies.
  • Help coordinate risk assessments, safety inspections, and emergency procedures.
  • Maintain up-to-date facilities documentation, permits, and compliance records.
  • Assist with space planning, office moves, and furniture installations.
  • Maintain accurate records of assets and equipment.
  • Monitor stock levels of facilities supplies and coordinate replenishments.
Stakeholder & Vendor Management
  • Act as a point of contact for staff facilities queries and service requests.
  • Coordinate with external suppliers, contractors, and service providers.
  • Support procurement activities, including quotations and purchase orders.
Qualifications & Experience
  • 1–2 years of relevant experience in facilities, property, or building operations
  • Knowledge of workplace safety regulations and building maintenance practices.
  • Proficiency in MS Office
  • Strong organizational and time management skills.
  • Good problem-solving abilities with a proactive mindset.
  • Basic knowledge of building systems (HVAC, electrical, plumbing) is an advantage.
  • Strong communication and interpersonal skills.
  • Attention to detail and commitment to health & safety standards.
  • Ability to work independently and as part of a team.
  • Technical: Needs to perform office repairs.

Job ID | Posted on September 23, 2025

Can’t find the right role? Email your resume to to be considered for new positions in the future.

SPEC-Africa does not discriminate on the basis of race, sex, color, religion, age, national origin, marital status, disability, veteran status, genetic information, sexual orientation, gender identity or any other reason prohibited by law in provision of employment opportunities and benefits.

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Maintenance Coordinator - Property Management

Johannesburg, Gauteng Somewhere

Posted 6 days ago

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Job Description

Is creating and managing schedules easy and fun for you?

you have a deep understanding of property maintenance?

Do you know when to ask an expert

Do you have a good understanding of how much time it takes to complete a work

order?

Are you a go-getter and a team player?

Are you tech-savvy?

Are you naturally driven to

dig deeper until you get the result you want?

Do you act immediately when the ball is in your

court?

Are you comfortable providing constructive feedback to your peers to improve the quality

of the maintenance?

Does it bother you when people don't pay attention to details?

Then you might be our dream Maintenance Coordinator!

We are looking for someone who

wants to grow professionally and will help us to make our maintenance team highly organized,

and efficient.

They want to be part of the journey to becoming the best property management

company on the West Coast.

If this sounds exciting to you, then please apply!

ROLE :

Your job will be to coordinate all our maintenance needs.

You will be responsible for making

sure our staff is fully booked days in advance.

Respond to emergencies and reorganize the

schedule for the right priorities.

You will be working closely with our Regional Manager to clearly

communicate what maintenance issues and solutions need to be brought up to the owners.

You will be responsible for scheduling Maintenance inspections and the Preventative

Maintenance Program.

You will be responsible for communicating with tenants, and vendors,

managing schedules, and assigning work to team members.

RESPONSIBILITIES :

Communicate daily with the Regional Manager and the maintenance team

Coordinate work and regularly update tenants

Schedule all Melds, Inspections, and Preventative Maintenance Program

Creating schedules for unit turns, remodels, and forecasting work

Monitoring Maintenance Software, managing WO, and the order of their priority

Request quotes from third-party vendors

Suggest improvements and enforce internal processes

RESULTS : Timely respons

ASAP - Emergency – respond immediately, with mitigation the same day.

8 hours - All other tenant-driven Melds

Follow up

First follow-up next day = assigned to a technician, vendor or update the tenant

Subsequent follow-up or update - Every 16 business hours

Goal is to resolve non-urgent maintenance within 3 business days

Property Meld management :

Review all the messages 3 times a week (Monday, Wednesday, Friday)

Respond to tenants' questions, Update the tenant on the progress

Prompt tenant to respond (2 prompts) and close MELDs after we sent 2 prompts

Follow up with vendor, technician or PM on assigned Meld to ensure timely completion

Make sure you remove tags on new conversations

Approve payments in MELD

Add lock box codes to melds

Assign properties to property groups

Maintenance schedules are created for 2 weeks in advance and filled with :

The tenant has driven WO

Inspection follow-ups

Landscaping and Hardscaping

Schedule inspection per the unit turn schedule )

Pre-move out scheduled within 8 business hours of 30-day notice receipt, timeline 3 business days

Move out - within 8 business hours of move out date

Move-in - no later than the day before move in date

Onboarding

Convert the Appfolio Work Orders into Meld after zInspector reports

Check when the unit turns need to be scheduled - align with PM on priorities

Schedule Cleaning

Schedule - Carpet cleaning if applicable = check inspection or advertising photos if the unit has

Semi-Annual Inspection schedule created for 2 months in advance

Preventative Maintenance Plan schedule created for 2 months in advance

Regional Manager updated daily (successes, issues, required approvals)

Quotes from third-party vendors gathered per Regional Manager's request

REQUIREMENTS

Must have excellent written and verbal English skills

Must enjoy learning software tools & be able to do so quickly

Fast internet, camera, at least 2 monitors & good computer equipment

Several years of experience working in a fast-paced environment

Smart phone

RESOURCES : Talkroute

G Suite

Property MELD

WhatsApp

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Coordinator Property • Johannesburg, Gauteng

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  27. electrical_services Electrical Engineering
  28. bolt Energy
  29. local_mall Fmcg
  30. gavel Government & Non Profit
  31. emoji_events Graduate
  32. health_and_safety Healthcare
  33. beach_access Hospitality & Tourism
  34. groups Human Resources
  35. precision_manufacturing Industrial Engineering
  36. security Information Security
  37. handyman Installation & Maintenance
  38. policy Insurance
  39. code IT & Software
  40. gavel Legal
  41. sports_soccer Leisure & Sports
  42. inventory_2 Logistics & Warehousing
  43. supervisor_account Management
  44. supervisor_account Management Consultancy
  45. supervisor_account Manufacturing & Production
  46. campaign Marketing
  47. build Mechanical Engineering
  48. perm_media Media & PR
  49. local_hospital Medical
  50. local_hospital Military & Public Safety
  51. local_hospital Mining
  52. medical_services Nursing
  53. local_gas_station Oil & Gas
  54. biotech Pharmaceutical
  55. checklist_rtl Project Management
  56. shopping_bag Purchasing
  57. home_work Real Estate
  58. person_search Recruitment Consultancy
  59. store Retail
  60. point_of_sale Sales
  61. science Scientific Research & Development
  62. wifi Telecoms
  63. psychology Therapy
  64. pets Veterinary
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