33 Center Of Excellence jobs in South Africa

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COE (Center of Excellence) Regional Manager

Date: 19 Aug 2025

Location:

Johannesburg, Gauteng, ZA

This career opportunity is available at Santam for the CoE Regional Manager, who will be based in Parktown, Johannesburg.

WHAT WILL YOU DO?

CoE (Center of Excellence) Regional Manager oversees the operations and performance of the CoE team within Santam, focusing on client service and Key performance Indicators.
The CoE regional manager is responsible for managing resources, developing strategies, and ensuring regional objectives align with Santam goals.

WHAT WILL MAKE YOU SUCCESSFUL IN THE ROLE?

• Strategic Planning: Developing and implementing regional strategies aligned with the overall Santam goals and objectives.
• Operational Management: Overseeing day-to-day operations, ensuring efficient resource allocation, and maintaining high standards of performance within the team.
• Team Leadership: Managing and mentoring a team of professionals within the region, fostering a collaborative and high-performing environment.
• Financial Management: Developing and managing budgets, monitoring financial performance, and ensuring cost-effectiveness within the team.
• Stakeholder Management: Building and maintaining relationships with key stakeholders, both internal and external, to support the Santam’s objectives.
• Performance Management: Setting performance goals, tracking progress, and implementing corrective actions to ensure the team meets its objectives.
• Talent Management: Identifying and developing talent within the team, ensuring a pipeline of skilled professionals.

QUALIFICATIONS AND EXPERIENCE

• Business related qualification (NQF Level 7)
• Minimum 10 years’ experience in a Management position in the short-term insurance industry and Motor Claims

KNOWLEDGE AND SKILLS

• Strategic thinking
• Excellent communication & writing skills
• Strong relationship, negotiating and networking skills
• Ability to influence

PERSONAL ATTRIBUTES

• Drives results
• Deciding and initiating action
• Leading and supervising
• Collaborates
• Client focus
• Flexibility and adaptability
• Cultivates innovation
• Strategic decision making
• Analytical thinking
• Influencing/ gaining commitment
• Business acumen
• Coaching and development

WHO WE ARE

Santam is the market leader in the general insurance industry in Southern Africa. As a large, diversified, and expanding company, we are committed to transformation and growth. While our headquarters are in South Africa, we are rapidly extending our presence into emerging markets across Africa and Asia.

With a client base of over 1 million policyholders, Santam serves individuals, commercial enterprises, specialist business owners, and institutions—including 80 of the Top 100 companies listed on the JSE. Our commitment to Insurance, Good and Proper goes beyond just providing cover—we offer peace of mind, ensuring our clients can focus on living in the moment, not worrying about the unexpected. Because at Santam, we believe the freedom to seize every day is worth protecting.

People drive our business, and we are committed to attracting the best talent, whether for permanent roles or short-term opportunities.

Santam is committed to diversity, inclusion, and belonging. As an equal opportunity employer, we encourage applications from candidates of all backgrounds, including persons with disabilities. We are dedicated to neuro-inclusivity and fostering a workplace where everyone can thrive.

Take the next step in your career—apply now and be part of a company that’s shaping the future of insurance. This is Freedom!

#J-18808-Ljbffr

CAREER OPPORTUNITY

This career opportunity is available at Santam for the CoE Regional Manager, who will be based in Parktown, Johannesburg.

WHAT WILL YOU DO?

CoE (Center of Excellence) Regional Manager oversees the operations and performance of the CoE team within Santam, focusing on client service and Key performance Indicators.
The CoE regional manager is responsible for managing resources, developing strategies, and ensuring regional objectives align with Santam goals.

WHAT WILL MAKE YOU SUCCESSFUL IN THE ROLE?

• Strategic Planning: Developing and implementing regional strategies aligned with the overall Santam goals and objectives.
• Operational Management: Overseeing day-to-day operations, ensuring efficient resource allocation, and maintaining high standards of performance within the team.
• Team Leadership: Managing and mentoring a team of professionals within the region, fostering a collaborative and high-performing environment.
• Financial Management: Developing and managing budgets, monitoring financial performance, and ensuring cost-effectiveness within the team.
• Stakeholder Management: Building and maintaining relationships with key stakeholders, both internal and external, to support the Santam’s objectives.
• Performance Management: Setting performance goals, tracking progress, and implementing corrective actions to ensure the team meets its objectives.
• Talent Management: Identifying and developing talent within the team, ensuring a pipeline of skilled professionals.

QUALIFICATIONS AND EXPERIENCE

• Business related qualification (NQF Level 7)
• Minimum 10 years’ experience in a Management position in the short-term insurance industry and Motor Claims

KNOWLEDGE AND SKILLS

• Strategic thinking
• Excellent communication & writing skills
• Strong relationship, negotiating and networking skills
• Ability to influence

PERSONAL ATTRIBUTES

• Drives results
• Deciding and initiating action
• Leading and supervising
• Collaborates
• Client focus
• Flexibility and adaptability
• Cultivates innovation
• Strategic decision making
• Analytical thinking
• Influencing/ gaining commitment
• Business acumen
• Coaching and development

WHO WE ARE

Santam is the market leader in the general insurance industry in Southern Africa. As a large, diversified, and expanding company, we are committed to transformation and growth. While our headquarters are in South Africa, we are rapidly extending our presence into emerging markets across Africa and Asia.

With a client base of over 1 million policyholders, Santam serves individuals, commercial enterprises, specialist business owners, and institutions—including 80 of the Top 100 companies listed on the JSE. Our commitment to Insurance, Good and Proper goes beyond just providing cover—we offer peace of mind, ensuring our clients can focus on living in the moment, not worrying about the unexpected. Because at Santam, we believe the freedom to seize every day is worth protecting.

People drive our business, and we are committed to attracting the best talent, whether for permanent roles or short-term opportunities.

Santam is committed to diversity, inclusion, and belonging. As an equal opportunity employer, we encourage applications from candidates of all backgrounds, including persons with disabilities. We are dedicated to neuro-inclusivity and fostering a workplace where everyone can thrive.

Take the next step in your career—apply now and be part of a company that’s shaping the future of insurance. This is Freedom!

#J-18808-Ljbffr

Stay safe online. Now more than ever it’s important to be cybersafe. See Santam’s tips to help you stay safe online. Learn more. Find your perfect role at Santam COE (Center of Excellence) Regional Manager This career opportunity is available at Santam for the Co E Regional Manager, who will be based in Parktown, Johannesburg. WHAT WILL YOU DO? Co E (Center of Excellence) Regional Manager oversees the operations and performance of the Co E team within Santam, focusing on client service and Key performance Indicators.The Co E regional manager is responsible for managing resources, developing strategies, and ensuring regional objectives align with Santam goals. WHAT WILL MAKE YOU SUCCESSFUL IN THE ROLE? • Strategic Planning: Developing and implementing regional strategies aligned with the overall Santam goals and objectives.• Operational Management: Overseeing day-to-day operations, ensuring efficient resource allocation, and maintaining high standards of performance within the team.• Team Leadership: Managing and mentoring a team of professionals within the region, fostering a collaborative and high-performing environment.• Financial Management: Developing and managing budgets, monitoring financial performance, and ensuring cost-effectiveness within the team.• Stakeholder Management: Building and maintaining relationships with key stakeholders, both internal and external, to support the Santam’s objectives.• Performance Management: Setting performance goals, tracking progress, and implementing corrective actions to ensure the team meets its objectives.• Talent Management: Identifying and developing talent within the team, ensuring a pipeline of skilled professionals. QUALIFICATIONS AND EXPERIENCE • Business related qualification (NQF Level 7)• Minimum 10 years’ experience in a Management position in the short-term insurance industry and Motor Claims KNOWLEDGE AND SKILLS • Strategic thinking• Excellent communication & writing skills• Strong relationship, negotiating and networking skills• Ability to influence PERSONAL ATTRIBUTES • Drives results• Deciding and initiating action• Leading and supervising• Collaborates• Client focus• Flexibility and adaptability• Cultivates innovation• Strategic decision making• Analytical thinking• Influencing/ gaining commitment• Business acumen• Coaching and development WHO WE ARE Santam is the market leader in the general insurance industry in Southern Africa. As a large, diversified, and expanding company, we are committed to transformation and growth. While our headquarters are in South Africa, we are rapidly extending our presence into emerging markets across Africa and Asia. With a client base of over 1 million policyholders, Santam serves individuals, commercial enterprises, specialist business owners, and institutions—including 80 of the Top 100 companies listed on the JSE. Our commitment to Insurance, Good and Proper goes beyond just providing cover—we offer peace of mind, ensuring our clients can focus on living in the moment, not worrying about the unexpected. Because at Santam, we believe the freedom to seize every day is worth protecting. People drive our business, and we are committed to attracting the best talent, whether for permanent roles or short-term opportunities. Santam is committed to diversity, inclusion, and belonging. As an equal opportunity employer, we encourage applications from candidates of all backgrounds, including persons with disabilities. We are dedicated to neuro-inclusivity and fostering a workplace where everyone can thrive. Take the next step in your career—apply now and be part of a company that’s shaping the future of insurance. This is Freedom! Our recruitment process Onboarding You made it. Here we ensure we receive all your documents to get you onto our payroll system. Our recruitment process Step 1 Our vacancies are advertised between 3-5 days depending on the market availability of the skills required. Our recruitment process Step 2 Could take a couple of days depending on the volume and the screening process, which various according to the complexity of the role. Our recruitment process Step 3 Long listed candidates are sent to the hiring manager to review and consider for the next stage of the selection process. Our recruitment process Telephonic screening Step 4 Candidates may be contacted for a short screening interview to get to know them better and to ask any clarity seeking questions. Our recruitment process Your interview Step 5 We use a competency interview model. Interview dates will be confirmed via e-mail. During the interview you will be introduced to the panel and the process will be explained. Remain calm and sell yourself. This is our opportunity to match your skills to the job. You only get one shot! Our recruitment process Assessment Step 6 Should we like what you bring to the table, depending on the job you are being considered for, you may be invited to complete a psychometric assessment. Further employment checks are conducted the ensure the validity of your credentials. Our recruitment process Step 7 Prior to an offer being made, there may be a second interview to meet with the Head of Department. Should there be a need for any further interviews, be sure to bring the same charm that got you through your first interview. Our recruitment process Onboarding Step 8 You made it. Here we ensure we receive all your documents to get you onto our payroll system. Our recruitment process Advertise Step 1 Our vacancies are advertised between 3-5 days depending on the market availability of the skills required. Our recruitment process Step 2 Could take a couple of days depending on the volume and the screening process, which various according to the complexity of the role. Our recruitment process Step 3 Long listed candidates are sent to the hiring manager to review and consider for the next stage of the selection process. Our recruitment process Telephonic screening Step 4 Candidates may be contacted for a short screening interview to get to know them better and to ask any clarity seeking questions. Our recruitment process Your interview Step 5 We use a competency interview model. Interview dates will be confirmed via e-mail. During the interview you will be introduced to the panel and the process will be explained. Remain calm and sell yourself. This is our opportunity to match your skills to the job. You only get one shot! Our recruitment process Assessment Step 6 Should we like what you bring to the table, depending on the job you are being considered for, you may be invited to complete a psychometric assessment. Further employment checks are conducted the ensure the validity of your credentials. Our recruitment process Step 7 Prior to an offer being made, there may be a second interview to meet with the Head of Department. Should there be a need for any further interviews, be sure to bring the same charm that got you through your first interview. Our recruitment process Onboarding Step 8 You made it. Here we ensure we receive all your documents to get you onto our payroll system. TIPS & TRICKS Getting ready for your interview There is not just one way to be successful at Santam, nor is there one way to interview with us. Interviewing is a two-way process - it helps us learn about you, and it helps you learn about us, our people, and what you could do here. Santam has been officially recognised by the Top Employers Institute as a Top Employer 2025 for excellence in people practices. This is the ninth consecutive year that we have achieved this accolade. #J-18808-Ljbffr

Press Tab to Move to Skip to Content Link Select how often (in days) to receive an alert: Create Alert COE (Center of Excellence) Regional Manager Date: 19 Aug 2025 Location:Johannesburg, Gauteng, ZA This career opportunity is available at Santam for the Co E Regional Manager, who will be based in Parktown, Johannesburg. WHAT WILL YOU DO? Co E (Center of Excellence) Regional Manager oversees the operations and performance of the Co E team within Santam, focusing on client service and Key performance Indicators.The Co E regional manager is responsible for managing resources, developing strategies, and ensuring regional objectives align with Santam goals. WHAT WILL MAKE YOU SUCCESSFUL IN THE ROLE? • Strategic Planning: Developing and implementing regional strategies aligned with the overall Santam goals and objectives.• Operational Management: Overseeing day-to-day operations, ensuring efficient resource allocation, and maintaining high standards of performance within the team.• Team Leadership: Managing and mentoring a team of professionals within the region, fostering a collaborative and high-performing environment.• Financial Management: Developing and managing budgets, monitoring financial performance, and ensuring cost-effectiveness within the team.• Stakeholder Management: Building and maintaining relationships with key stakeholders, both internal and external, to support the Santam’s objectives.• Performance Management: Setting performance goals, tracking progress, and implementing corrective actions to ensure the team meets its objectives.• Talent Management: Identifying and developing talent within the team, ensuring a pipeline of skilled professionals. QUALIFICATIONS AND EXPERIENCE • Business related qualification (NQF Level 7)• Minimum 10 years’ experience in a Management position in the short-term insurance industry and Motor Claims KNOWLEDGE AND SKILLS • Strategic thinking• Excellent communication & writing skills• Strong relationship, negotiating and networking skills• Ability to influence PERSONAL ATTRIBUTES • Drives results• Deciding and initiating action• Leading and supervising• Collaborates• Client focus• Flexibility and adaptability• Cultivates innovation• Strategic decision making• Analytical thinking• Influencing/ gaining commitment• Business acumen• Coaching and development WHO WE ARE Santam is the market leader in the general insurance industry in Southern Africa. As a large, diversified, and expanding company, we are committed to transformation and growth. While our headquarters are in South Africa, we are rapidly extending our presence into emerging markets across Africa and Asia. With a client base of over 1 million policyholders, Santam serves individuals, commercial enterprises, specialist business owners, and institutions—including 80 of the Top 100 companies listed on the JSE. Our commitment to Insurance, Good and Proper goes beyond just providing cover—we offer peace of mind, ensuring our clients can focus on living in the moment, not worrying about the unexpected. Because at Santam, we believe the freedom to seize every day is worth protecting. People drive our business, and we are committed to attracting the best talent, whether for permanent roles or short-term opportunities. Santam is committed to diversity, inclusion, and belonging. As an equal opportunity employer, we encourage applications from candidates of all backgrounds, including persons with disabilities. We are dedicated to neuro-inclusivity and fostering a workplace where everyone can thrive. Take the next step in your career—apply now and be part of a company that’s shaping the future of insurance. This is Freedom! #J-18808-Ljbffr

Introduction

• Doctoral degree with specialized training in autism spectrum disorder. 15 years of leadership experience in mental health-related healthcare operations.

Description : A high-impact Autism care institution in Saudi Arabia is looking for a Joint Managing Director to join their management team. Key responsibilities include but are not limited to:

1. Act as an executive coach and mentor to the Managing Director while sharing responsibility for establishing and operating the Center of Excellence.
2. Develop and implement strategies to achieve the organization's vision for excellence in autism care.
3. Evaluate and enhance operational performance across the autism care network.
4. Conduct strategic audits of all functions including patient care, clinical operations, research, innovation, awareness building, and communication.
5. Design transformation programs to streamline processes, improve efficiency, reduce costs, and enhance patient experience.
6. Identify and establish partnerships with leading institutions worldwide.
7. Establish and monitor KPIs to assess and improve operational performance.
8. Collaborate with leadership to ensure seamless integration of organizational functions.

Key Requirements :

• Doctoral degree (Ph.D., Psy.D., M.D.) in fields such as clinical psychology or neuroscience, with specialized training in ASD.
• Proven leadership in establishing and managing reputed autism centers or multi-center programs.
• 15 years of leadership experience in mental health healthcare operations.
• Deep understanding of care models, financial management, and regulatory requirements.
• Ability to lead strategic initiatives that enhance efficiency and patient outcomes.

Additional Requirements:

• Strong leadership and interpersonal skills to motivate teams and collaborate with stakeholders.
• Data-driven decision-making skills and experience managing complex organizations.
• Commitment to developing local leadership through coaching and mentoring.

Remuneration : Market-related salary plus family benefits.

• Only candidates meeting all requirements should apply.
• Please quote Joint Managing Director Autism (EX133) in the subject line.
• Only shortlisted candidates will be contacted.

To apply, please email your CV including current salary and expectations. By submitting your CV, you agree to the processing of your data in accordance with the POPI Act.

Required Experience : Director

Key Skills : Corporate Paralegal, Graduate Engineering, Machine Shop, B2C, Bus Driving

Employment Type : Full-Time

Experience : years

Vacancy : 1

#J-18808-Ljbffr

We are looking for management consultants with a passion for strategy to join our collaborative, engaged, and passionate Business Strategy Consulting team.

Are you passionate about bringing insightful guidance to our clients that shapes the future of their businesses and helps them achieve that vision? Are you inspired to create an executable strategic plan that empowers positive transformation for our clients and their customers? One that will positively impact the lives of people everywhere?

Do you have the skills and tenacity to contribute to the growth of business strategies that are embodied within a digital future? Do you want to work with the most talented people in South Africa? Then you will love it here!

Note: We give full consideration to every applicant's fit for this role. If you decide to apply and do not hear from BSG within a maximum of four weeks, please consider your application unsuccessful at this time.

Main Purpose of the Role:

Engage a multi-skilled BSG ecosystem spanning Strategy, Data Science, Technology, Analysis, and Design and Delivery Management to provide insightful and pragmatic strategic guidance to our clients. This guidance will shape how they leverage international benchmarks, fused with the local context of their businesses.

In partnership with our clients' executive teams, we aim to achieve benefits and outcomes beyond the reach of ordinary people.

Minimum Qualifications:

• A tertiary degree with honours that has developed your problem-solving skills.

• Examples include: BBusSci, BCom, BSc Eng, BEng, or BSc.

Experience:

• 5-12 years of consulting experience.

• A proven track record of successfully shaping and leading business and technology change.

• Experience working with key decision-makers at the highest levels across industries.

Job Objectives:

• Lead and motivate high-energy teams.

• Build real and lasting relationships at the top levels of our clients.

• Coach and mentor other consultants to grow skills and ensure effective delivery.

• Understand the impact of business trends and emerging technology on our clients.

• Work with our clients to create innovative solutions to business problems and customer needs.

• Communicate the required change both in person and in writing.

• Drive the execution of key initiatives required to bring strategy to life.

• Support the relationship sales process.

• Profile the BSG brand to attract talent and build further client opportunities.

Skills and Abilities:

• Ability to structure and solve problems and communicate solutions effectively.

• Ability to collaborate with both BSG and client team members.

• Proficiency in primary and secondary research.

• Data gathering and analysis skills.

• Awareness of project planning and delivery management.

• Experience conducting client interviews and workshops.

• Facilitation skills for workshops.

• Awareness of IT practices and solution design.

• Exposure to design thinking, lean startup, and agile practices.

#J-18808-Ljbffr

We are looking for management consultants with a passion for strategy to join our collaborative, engaged, and passionate Business Strategy Consulting team. Are you passionate about bringing insightful guidance to our clients that shapes the future of their businesses and helps them achieve that vision? Are you inspired to create an executable strategic plan that empowers positive transformation for our clients and their customers? One that will positively impact the lives of people everywhere? Do you have the skills and tenacity to contribute to the growth of business strategies that are embodied within a digital future? Do you want to work with the most talented people in South Africa? Then you will love it here! Note: We give full consideration to every applicant's fit for this role. If you decide to apply and do not hear from BSG within a maximum of four weeks, please consider your application unsuccessful at this time. Main Purpose of the Role: Engage a multi-skilled BSG ecosystem spanning Strategy, Data Science, Technology, Analysis, and Design and Delivery Management to provide insightful and pragmatic strategic guidance to our clients. This guidance will shape how they leverage international benchmarks, fused with the local context of their businesses. In partnership with our clients' executive teams, we aim to achieve benefits and outcomes beyond the reach of ordinary people. Minimum Qualifications: A tertiary degree with honours that has developed your problem-solving skills. Examples include: BBus Sci, BCom, BSc Eng, BEng, or BSc. Experience: 5-12 years of consulting experience. A proven track record of successfully shaping and leading business and technology change. Experience working with key decision-makers at the highest levels across industries. Job Objectives: Lead and motivate high-energy teams. Build real and lasting relationships at the top levels of our clients. Coach and mentor other consultants to grow skills and ensure effective delivery. Understand the impact of business trends and emerging technology on our clients. Work with our clients to create innovative solutions to business problems and customer needs. Communicate the required change both in person and in writing. Drive the execution of key initiatives required to bring strategy to life. Support the relationship sales process. Profile the BSG brand to attract talent and build further client opportunities. Skills and Abilities: Ability to structure and solve problems and communicate solutions effectively. Ability to collaborate with both BSG and client team members. Proficiency in primary and secondary research. Data gathering and analysis skills. Awareness of project planning and delivery management. Experience conducting client interviews and workshops. Facilitation skills for workshops. Awareness of IT practices and solution design. Exposure to design thinking, lean startup, and agile practices. #J-18808-Ljbffr

Alliance Banking Senior Business Analyst – Key Requirements

1. Business Analysis & Strategy Alignment

Proven ability to elicit, document, and validate business requirements in a complex partnership-driven banking environment.

Strong understanding of Alliance Banking models, including BaaS, white-label platforms, and embedded financial services.

Ability to conduct gap analyses, feasibility studies, and cost-benefit analyses for proposed solutions.

Experience in supporting business case development, particularly for new partner onboarding, product enhancements, or regulatory projects.

2. Financial Services & Regulatory Knowledge

Strong grasp of banking products and services (e.g., payments, savings, credit, cards, collections, remittances).

Familiarity with South African financial regulations including SARB, FSCA, FICA, and POPIA requirements.

Exposure to risk, compliance, and audit processes, particularly in third-party/partner environments.

3. Process Design & Optimisation

Experience in documenting and improving end-to-end business processes, especially those involving external partners.

Ability to model workflows using tools such as BPMN, Visio, or Lucidchart.

Knowledge of control environments, KPIs, SLAs, and escalation frameworks across operational value chains.

4. Data Analysis & Insights

Competency in data-driven decision-making, including data profiling, reconciliation, and insights to support product performance.

Ability to work with Excel, SQL, Power BI or equivalent to perform ad hoc analysis.

Understanding of data governance and quality, especially in integrated partner environments.

5. Partner & Stakeholder Management

Strong stakeholder management skills with experience interfacing across IT, Legal, Risk, Compliance, Product, and external partners.

Proven ability to act as a bridge between business and technical teams, ensuring shared understanding and execution.

Confidence in participating in governance committees, product working groups, and external partner discussions.

6. Project Management & Agile Delivery

Hands-on experience in Agile/Scrum or hybrid project methodologies, including backlog grooming and sprint planning.

Exposure to JIRA, Confluence, DevOps, Trello, or similar tools.

Ability to manage multiple initiatives and deliver under tight deadlines in a fast-paced Alliance environment.

7. Documentation & Communication

Exceptional written and verbal communication skills, with a focus on clear, concise, and structured reporting.

Ability to create and present business requirement documents (BRDs), functional specifications (FRDs), and user stories.

Experience in preparing partner onboarding documentation, SOPs, and support playbooks.

8. Qualifications & Experience

Bachelor’s Degree in Business, Finance, Information Systems, or related field (postgraduate advantageous).

Minimum of 5–8 years’ experience in business analysis within banking or FinTech environments.

Certifications such as CBAP, PMI-PBA, Agile BA, or Lean Six Sigma are advantageous.

#J-18808-Ljbffr

Alliance Banking Senior Business Analyst – Key Requirements 1. Business Analysis & Strategy Alignment Proven ability to elicit, document, and validate business requirements in a complex partnership-driven banking environment. Strong understanding of Alliance Banking models, including Baa S, white-label platforms, and embedded financial services. Ability to conduct gap analyses, feasibility studies, and cost-benefit analyses for proposed solutions. Experience in supporting business case development, particularly for new partner onboarding, product enhancements, or regulatory projects. 2. Financial Services & Regulatory Knowledge Strong grasp of banking products and services (e.g., payments, savings, credit, cards, collections, remittances). Familiarity with South African financial regulations including SARB, FSCA, FICA, and POPIA requirements. Exposure to risk, compliance, and audit processes, particularly in third-party/partner environments. 3. Process Design & Optimisation Experience in documenting and improving end-to-end business processes, especially those involving external partners. Ability to model workflows using tools such as BPMN, Visio, or Lucidchart. Knowledge of control environments, KPIs, SLAs, and escalation frameworks across operational value chains. 4. Data Analysis & Insights Competency in data-driven decision-making, including data profiling, reconciliation, and insights to support product performance. Ability to work with Excel, SQL, Power BI or equivalent to perform ad hoc analysis. Understanding of data governance and quality, especially in integrated partner environments. 5. Partner & Stakeholder Management Strong stakeholder management skills with experience interfacing across IT, Legal, Risk, Compliance, Product, and external partners. Proven ability to act as a bridge between business and technical teams, ensuring shared understanding and execution. Confidence in participating in governance committees, product working groups, and external partner discussions. 6. Project Management & Agile Delivery Hands-on experience in Agile/Scrum or hybrid project methodologies, including backlog grooming and sprint planning. Exposure to JIRA, Confluence, Dev Ops, Trello, or similar tools. Ability to manage multiple initiatives and deliver under tight deadlines in a fast-paced Alliance environment. 7. Documentation & Communication Exceptional written and verbal communication skills, with a focus on clear, concise, and structured reporting. Ability to create and present business requirement documents (BRDs), functional specifications (FRDs), and user stories. Experience in preparing partner onboarding documentation, SOPs, and support playbooks. 8. Qualifications & Experience Bachelor’s Degree in Business, Finance, Information Systems, or related field (postgraduate advantageous). Minimum of 5–8 years’ experience in business analysis within banking or Fin Tech environments. Certifications such as CBAP, PMI-PBA, Agile BA, or Lean Six Sigma are advantageous. #J-18808-Ljbffr