27 Case Worker jobs in South Africa

Community Support Receptionist

R45000 - R55000 Y Job Duck

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Job Description

JOB DUCK IS HIRING A COMMUNITY SUPPORT RECEPTIONIST

For ambitious, culturally diverse, curious minds seeking booming careers, Job Duck unlocks and nurtures your potential. We connect you with rewarding, remote job opportunities with US-based employers who recognize and appreciate your skills, allowing you to not just survive but thrive. As a lifestyle company we ensure that everybody working here has a fantastic time, which is why we've earned the Great Place to Work Certification for 4 years

Role Overview

We are seeking a warm, organized, and personable Community Support Receptionist to be the welcoming first point of contact for clients, partners, and visitors. This role is critical to maintaining a friendly front office environment that reflects the organization's commitment to community support, responsive service, and excellence. Join a mission-driven company that plays a key role in funding public services across the U.S. Work in a supportive and efficient environment that values technology, community engagement, and client care, while supporting a team dedicated to broader social impact.

Schedule:

Monday to Friday from 9:00 AM to 6:00 PM EST (USA)

Your Responsibilities Will Include but Are Not Limited To:

  • Answering phone calls, de-escalating anger, and providing basic information
  • Transferring calls to appropriate departments and personnel
  • Calling visitors or clients to provide updates about requests or appointments
  • Front desk management: greeting visitors, directing inquiries, and handling incoming calls
  • Supporting clients, property owners, attorneys, and government representatives with questions and resource navigation
  • Administrative tasks: managing mail, scheduling appointments, maintaining office supplies, and internal communications
  • Basic data entry and recordkeeping, updating client records in the internal system
  • Navigating web platforms for form submissions and information requests

What We're Looking For:

  • At least one to two years of experience supporting reception or administrative roles
  • Experience in legal, financial, or government environments preferred
  • Familiarity with CRM Birdeye and VOIP Elevate (a plus)
  • Fluency in spoken and written English, professional tone
  • Ability to multitask effectively in a fast-paced environment
  • Excellent active listening and communication skills
  • Customer service-oriented with a personable and professional demeanor
  • Ability to handle "rough" callers with tact and empathy
  • Critical thinking and proactive attitude
  • Willingness to support the team and go above and beyond
  • Honest, hardworking, and respectful
  • Strong organizational skills and attention to detail
  • Comfortable with web platforms, email, and office software
  • Discretion and confidentiality with sensitive information
  • Reliable computer setup (laptop/PC, headset, stable internet min. 10 Mbps download / 5 Mbps upload)
  • Quiet, distraction-free remote work environment

What's In It for You?

  • Monthly compensation starting from
    1015 USD to 1100 USD
  • Paid time off
    and holiday pay.
  • Referral and annual
    bonuses.
  • 100% Remote,
    Full-Time, Long-Term Career Opportunity.
  • Parental leave.
  • Opportunities for professional development and training
  • Dedicated support from our team.
  • A chance to work with clients who share our values.

Ready to dive in?
Apply now and make sure to follow all the instructions

DISCLAIMER: Every candidate must pass each step in our application process to become part of our team. Ensure you have all the required documentation ready to streamline your application process.

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Specialist - Social Impact ate Services

R104000 - R312000 Y MTN

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Job Description

we at MTNSA are a purpose and value-led organisation.

At MTNSA, we believe that understanding our people's needs and aspirations is key to creating experiences that delight you at work, every day. We are committed to fostering an environment where every member of our Y'ello Family is heard, understood and empowered to live an inspired life.

Our values keep us grounded and moving in the right direction. Most importantly, they keep us honest. It is not something we claim to be. It is in our DNA.

As an organisation, we consider it our mission to create an exciting and rewarding place to work, where our people can be themselves, thrive in positivity and ignite their full potential. A workplace that boosts creativity and innovation, improves productivity, and ultimately drives meaningful results. A workplace that is built on relationships and achieving a purpose that is bigger than us. This is what we want you to experience with us

Our commitments go beyond an organisational promise. It is in our leadership and managerial ethos to meaningfully partner with our employees, customers and stakeholders with a vision to realise our shared goals.

We are delighted that you are considering us as your career partner to make a mark in the world. We look forward to your application

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Social Auxiliary Worker: Social Work Services (2 posts available), Ref No. DSD 33/2024

R200000 - R250000 Y Western Cape Government

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Job Description

Job Purpose

The Department of Social Development, Western Cape Government has opportunities for suitably qualified and competent Social Auxiliary Workers to provide assistance and support to Social Workers with the promotion of social change, problem solving in human relationships and the empowerment and liberation of people to enhance social well-being under the guidance and supervision of the Social Worker.

Minimum Requirements

Grade 1: Grade 10 plus completion of the learnership to allow registration with the South African Council for Social Service Professions (SACSSP) as Social Auxiliary Worker; Registration with the SACSSP as Social Auxiliary Worker; A valid code B driving licence.

Recommendation

None.

Key Performance Areas

Provide assistance and support to social workers with the rendering of a social work service with regard to the care, support, protection and development of vulnerable individuals, groups, families and communities through the relevant departmental programmes; Assist social workers to attend to any other matters that could result in, or stem from, social instability in any form; Continuous professional development; Perform administrative support functions in support of social workers as required of the job.

Competencies

Knowledge and basic understanding of the following: Human behaviour, relationship system and social issues; South African Social Welfare context the policy and practice of developmental social welfare services; South African judicial system and the legislation governing and impacting of social auxiliary work; Basic knowledge of financial matters related to social auxiliary work; Good communication (written and verbal); Proven computer literacy; Information and Knowledge Management (Keep precise records and compile accurate reports); Organising and planning skills; Presentation and facilitation skills; Report writing skills; Problem solving and analytical skills; Client orientation and customer focus skills.

Remuneration

Grade 1: R Grade 3: R per annum (as prescribed by OSD).

Note on remuneration: to-employer (CTE) remuneration packages for certain occupation-specific dispensations (OSD), the middle-management service (MMS) and contract positions are inclusive of all costs related to service benefits or obligations including basic salary, 13th cheque, medical assistance, housing assistance, pension-fund contributions, etc. MMS remuneration packages are flexible and may be individually structured as prescribed. Where remuneration is not indicated as CTE, employees' service benefits or obligations are funded or co-funded in terms of the applicable prescripts or collective agreements.

Notes

Shortlisted candidates will be required to submit copies of their documentation for verification purposes. These candidates will be required to complete a practical assessment and attend the interview on a date and time as determined by the department and may also be required to undergo competency assessments/proficiency test. The selection process will be guided by the EE targets of the employing department.

By applying for this position, you are consenting to the Western Cape Government contacting your previous employers/managers for an employment reference. Reference checks will include enquiries relating to your disciplinary records and reasons for leaving.

Should you experience difficulties with your online application, kindly note that technical support (challenges with online application) is only available from Monday to Friday from 08:00 to You may contact the helpline at Otherwise, all other queries relating to the position, kindly contact the enquiries person as indicated in the advert. Please ensure that you submit your application before the closing date as no late applications will be considered.

Attachments (if applicable)
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Social Worker

Take Note SA

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Job Description

Good day,

We are a Facility Management firm looking to recruit a Qualified and Experienced Social Worker for a Transitional Housing Facility in Salt River.

Requirements:

- Relevant Social Work Qualification

  • Active Registration with SACSSP

  • Be a South African Citizen

  • Be Personable and Professional

  • Excellent Communication & Reporting Skills

It will be advantageous to have experience working with Disadvantaged Communities. Salary R18000 CTC.

To apply, please submit your cv to

Job Type: Full-time

Pay: R18 000,00 per month

Work Location: In person

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Social Worker

R40000 - R60000 Y Streetscapes Cape Town

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Job Description

Company Description

Streetscapes is a social enterprise dedicated to transforming the lives of individuals living on Cape Town's streets. We provide meaningful employment opportunities, supportive housing, psychosocial services, and a pathway to community reintegration. By fostering dignity, stability, and personal growth, we create sustainable solutions that empower individuals to rebuild their lives and contribute positively to society. Join us in making a lasting impact through holistic and inclusive support.

Role Description

We are seeking a compassionate and dedicated
Social Worker
to provide comprehensive support within our precinct. The role involves engaging with individuals experiencing homelessness, assisting residents in need of social or welfare support, conducting assessments, offering counselling or referrals, and ensuring appropriate interventions are implemented.

If you are committed to making a meaningful impact in the community, we'd love to hear from you.

Qualifications

·   Bachelor's degree in social work.

·   At least 5 years work experience.

·   Fluent in understanding and speaking Afrikaans. Non negotiable

·   Registration with the relevant professional body. Non negotiable

·   Ability to work independently and as part of a team.

·   Proven experience in social work, preferably with individuals experiencing homelessness or social exclusion.

·   Strong understanding of social justice issues and a commitment to advocating for vulnerable populations.

·   Excellent communication, interpersonal, and organisational skills.

·   Flexibility in working hours

·   Flexibility and adaptability in a dynamic work environment.

  • Project planning and management- advantageous
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Social Worker

R168000 - R180000 Y Western Cape Cerebral Palsy Association

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Job Description

SOCIAL WORKER REQUIRED

The Western Cape Cerebral Palsy Association (WCCPA) non-profit organisation has a position available for a fulltime Social Worker.

REQUIREMENTS:

 Registered with SACSSP as a Social Worker

At least five years' experience and knowledge of the legislation pertaining to social work services.

luency in Afrikaans and English. Xhosa will be a recommendation.

xperience in working with people with disabilities will be advantageous.

ompetency/ knowledge about cerebral palsy as well as intellectual and physical disability is a prerequisite.

ood interpersonal, written, and verbal communication skills and good work ethic. Additionally, the person should be compassionate and empathetic yet assertive.

ust be able to work with children, youth and adults with disabilities.

he person should have the ability to work within a team approach.

valid manual drivers' licence.

he position is in Cape Town and no relocation cost is on offer.

If you are interested in the position, and any additional information regarding the position, please send emails to

Please email your CV with covering letter and two recent contactable references. Only candidates that are shortlisted will be notified.

"Supporting families and communities in the care and empowerment of children and adults with Cerebral Palsy and other disabilities"

Closing Date: 13 November 2025

Job Type: Full-time

Pay: R14 000,00 - R15 000,00 per month

Work Location: In person

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Social Worker

Bellville, Western Cape R150000 - R250000 Y IRIS HOUSE CHILDREN'S HOSPICE

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Job Description

Company Description

IRIS HOUSE CHILDREN'S HOSPICE is a dedicated organization based in Bellville, Western Cape, South Africa. The hospice provides compassionate care and support for children with life-limiting or life-threatening conditions. With a focus on enhancing the quality of life for these children and their families, IRIS HOUSE CHILDREN'S HOSPICE offers comprehensive and holistic services in a nurturing environment.

Role Description

This is a full-time on-site role located in Bellville for a Social Worker. The Social Worker will be responsible for providing emotional and social support to children and their families, conducting assessments, and developing care plans tailored to each child's needs. Day-to-day tasks include offering counseling services, facilitating support groups, and collaborating with other healthcare professionals. The Social Worker will play a vital role in advocating for the children's welfare, coordinating resources, and ensuring the holistic well-being of the families served by the hospice.

Qualifications

  • Experience in providing emotional and social support, and counseling services
  • Skills in conducting assessments and developing individualized care plans
  • Ability to facilitate support groups and collaborate with healthcare professionals
  • Strong communication and interpersonal skills
  • Empathy, patience, and a compassionate approach to care
  • Relevant qualifications in social work or a related field
  • Experience in pediatric or hospice care is an advantage
  • Registration with a recognized social work regulatory body
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Social Worker

R35000 - R45000 Y NHS Highland

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Job Description

NHS Scotland is committed to encouraging equality and diversity among our workforce and eliminating unlawful discrimination. The aim is for our workforce to be truly representative and for each employee to feel respected and able to give their best. To this end, NHS Scotland welcomes applications from all sections of society.

Highland Health and Social Care Services help people from all walks of life, as well as their families or carers. Health and Social Care in Highland provides help and assistance in many situations arising due to illness, disability, old age, or poverty.

This is an exciting opportunity to work in a busy Inverness Social Work Team with enthusiastic, friendly, and dynamic staff who work alongside AHP's and Nurses in an Integrated Team.

This post is responsible for providing Social Work services to people requiring community care services and their carers. This includes developing, implementing, and assessing Care Plans in consultation with families and multi-disciplinary agencies. The successful candidate must be able to work as part of an integrated team to ensure timely implementation of care plans, carry out reviews, and undertake any statutory duties under Adult Support and Protection or Adults with Incapacity legislation to safeguard vulnerable people. Furthermore, the successful candidate will have an active caseload and undertake Duty as required to support the team.

Applicants should be registered with the Scottish Social Services Council on the 'Social Worker' part of the Register and hold a qualification that is recognised by the SSSC as being equivalent to the Diploma in Social Work (DipSW).

A driving licence is essential for this post and applicants should have access to their own vehicle for work purposes.
This is a permanent full-time post of 37 hours working in line with service requirements.

Informal enquiries regarding the post to: Kirsty Stobo, West Urban Team Manager e-mail

Recruitment team can be contacted by e-mail
Additional Information For Candidates

  • You should apply for this post by completing the application process on Jobtrain.
  • DO NOT upload a CV as this will not be used for short listing purposes
  • Posts close at midnight on the indicated date
  • For help to complete an application on Job Train please follow this link:
  • To view our accessibility statement, please follow this link:
  • Please note that our correspondence method is by e-mail, therefore please ensure you enter your email address accurately
  • Please check your e-mail regularly (including junk folders) and also your Jobtrain account for updates
  • Please contact Jobtrain Candidate Support Hub - for advice and support with any system issues
  • We recommend using the Internet Browser "Google Chrome" or "Microsoft Edge" when using Jobtrain
  • Once you have submitted your application form you will be unable to make any amendments
  • Some of our vacancies are for internal candidates only. If you are a member of staff, please ensure you update your Jobtrain profile to reflect that you are employed by NHS Highland

NHS Highland is geographically the largest of the 14 regional boards of NHS Scotland, covering an area of 12,500 square miles, across Highland and Argyll & Bute.

As a board we strive to ensure the environment is conducive to nurturing a positive culture, supported and delivered through

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Social Worker

R91785 - R106000 Y Women's and Children's Health Network

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Job Description

  • Women's and Children's Health Network, Health and Recovery Trauma Safety Services, Metropolitan Youth Health, Kaurna Land, Angle Park 5010
  • Salary

  • Classification - AHP2 - Allied Health Professional L2- $91,785.00 to $06, Superannuation and Salary Sacrifice Benefits

  • Part Time – Term Contract (Temporary for 6 months)

About The Opportunity
We currently have an exciting opportunity to join the
Metropolitan Youth Health - West
team as
Social Worker,
where you will be responsible for:

  • Engaging and supporting vulnerable youth by Building strong relationships with disadvantaged young people, helping them access and navigate specialised primary health care and support services.
  • Delivering Client-Centred case management by Providing high-quality, multidisciplinary care and psychosocial support within a case management framework aligned to the Metropolitan Youth Health Model of Care.
  • Collaborating across services and working closely with young people, families, health professionals, and community agencies to improve access, outcomes, and coordinated care for youth.
  • Participating in research, evaluation, and the development of policies and procedures to enhance service quality and respond to the evolving needs of young people.
  • Leading professional development by providing supervision and mentoring to team members and students, fostering ongoing learning and a positive, culturally sensitive work environment.

About You
To be successful in this role, you will have:

  • Degree or equivalent enabling full membership with the Australian Association of Social Workers.
  • Proven ability to build collaborative relationships, manage conflict, and communicate effectively across diverse populations and multidisciplinary teams.
  • Skilled in assessment, case planning, psychosocial support, referral, advocacy, and follow-up with young people facing complex needs.
  • Experience planning, facilitating, and evaluating group projects addressing complex youth issues.
  • Demonstrated ability to supervise, mentor, and support staff and students.
  • Strong understanding of adolescent development, youth health issues, social determinants of health, mandatory notifications, duty of care, and culturally sensitive service delivery particularly for Aboriginal and Torres Strait Islander young peoples and those under guardianship.

About MYH

  • MYH works on prevention, early intervention and youth specialist health response measures regarding adverse childhood events (ACE) and their impact on young people's health, including speciality programs for young parents
  • This position is located at the clinical health service location of MYH West (which is also the home base for the MYH Young Parents. Program), where multiple support programs run, including the Talking Realities FLO Program and various grant funded Young Parents support Programs.
  • MYH programs at this site, focus on building and strengthening safe and positive relationships for all young people accessing our health services but with special focus on young parents and their children.
  • Building these protective factors improve children and young people's resilience and reduce the impacts of ACE's on their future health and disrupting intergenerational cycles.

What WCHN Can Offer You

  • Relocation financial support may be negotiated, subject to eligibility. Click here for details and contact the enquires person for further information.
  • Salary package a range of benefits (including living expenses such as mortgage, rent, utility bills and groceries) up to $9 010 each FBT year + 2,650 for Meal Entertainment expenses each FBT year.
  • Access to Fitness Passport (workplace health and fitness program that gives you and your family access to a wide choice of gyms and pools across South Australia.)
  • Free public transport for SA Health Metropolitan Hospital workers to and from the Women's and Children's Hospital. Note: Does not apply to network community sites.
  • Access to generous leave provisions and professional development opportunities
  • Support for you and your family via our Employee Assistance Program

About Us
The
Women's & Children's Health Network
is the state's leading provider of best practice health care for women, babies, children and young people across South Australia. We offer:

  • specialist care for children with acute and chronic conditions
  • state of the art maternity and obstetric care services
  • community based services reaching hundreds of thousands of babies, children and young people, their families and communities across SA
  • specialist programs including Mental Health, Child & Family Health services, Youth and Aboriginal Health services.

Join our patient centred team and contribute to providing South Australia's women, babies, children and young people with the best health care through both within our hospital or via our many and varied community services and programs.

Our values of Compassion, Respect, Equity, Accountability and working Together for Excellence or CREATE Together represent who we are as a Network.

Want to know more about WCHN opportunities?
Click Here to discover how you can
Realise you Potential
and join one of the many teams at the Women's and Children's Network to make positive change in our community.

Stay connected with our Network Follow us on LinkedIn to stay informed about exciting job opportunities and updates on what we do.
Click here
to join the conversation.
Special Conditions
To find out more about this role, including key selection criteria, all special conditions and minimum requirements, please click on the attached role description and also review our document checklists below.

Immunisation Requirements Checklist

Applicant Documents Checklist

Application Instructions
You will be required to attach a 1-2 page cover letter addressing the key selection criteria of the role and a current résumé/curriculum vitae prior to clicking 'Submit Application'. It is recommended to allow enough time to complete the whole application as the system times out after one hour of inactivity.

Other Important Information
The South Australian public sector promotes diversity and flexible ways of working part-time. Applicants are encouraged to discuss the flexible working arrangements for this role.

Want further information on applying and winning this role, go to our SA Health Careers Site for the Australian Applicant Guide or if you are an international applicant, check out the International Application Guide.

Aboriginal and Torres Strait Islander applicants are encouraged to apply.

Enquiries
Sandy Dunn - Team Leader, Phone: , E-

Application Closing Date
: Wednesday 24th September :55pm

Useful Links
AHP2 - Social Worker - Metropolitan Youth Health - Role Description

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School Social Worker

R150000 - R250000 Y PROCARE

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Job Description

Are you a passionate and dedicated Social Worker looking to make a difference in the lives of young people? We're looking for a Part-Time School Social Worker to join our team at PROCARE.

Requirements:

  • Bachelor's Degree in Social Work (registered with SACSSP)

  • Minimum 3 years of experience as a social worker, preferably in a school or youth setting

  • Fluent in English and Afrikaans ⁠

  • ⁠Valid driver's license and reliable transport

  • Strong computer skills, including Microsoft Office 365

  • Excellent communication, empathy, and problem-solving skills

Employment type:
Part-time

If you're committed to supporting learners' well-being and fostering a positive school environment, we'd love to hear from you.

To apply:
Please send your CV to Elsabe

Closing date for applications:
15 October.

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