667 Career Planning jobs in South Africa

An exciting opportunity has become available for a Planning Analyst within a FMCG company in the Western Cape.

Requirements :

• Bachelors degree in Supply Chain / Economics / Mathematics / Similar
• A minimum of 5 years experience in a planning / analytical role
• Experience in the FMCG industry
• Strong statistical and analytical focus
• Knowledge of demand, supply and production planning

Correspondence will only be conducted with short listed candidates. Should you not hear from us within 3 days, please consider your application unsuccessful.

Overview

Job Title: Planning Manager

Primary Purpose (Role) :

The Planning Manager is responsible for providing a complete project planning service to DRA.

People Leadership

• Ensure the Planning department at DRA is functional and capable of providing cost-effective services to projects.
• Mentor the Planning Department resources.
• Lead and develop the team for optimal performance.

People Management

• Allocate resources to projects.
• Identify and participate in the training and development of resources.
• Liaise with all stakeholders to ensure project requirements are met.
• Provide leadership, confidence, and motivation to all project planning resources.

Operational Management

• Ensure a comprehensive planning service is delivered to all projects.
• Develop Planning procedures.
• Support the General Manager : Project Controls in all planning related duties as required.
• Attend management, project team, and client meetings as requested.
• Assist management, project managers, and colleagues in understanding and accepting scheduling concepts, theory, and alternative approaches in scheduling project activities.
• Comply with all health and safety, company policies, procedures, and standards.
• Manage all planning software, supported by DRA ICT.
• Take on client-facing roles as and when the project demands.
• Drive innovation and optimisation.

Stakeholder Relations

• Ensure all interactions with stakeholders are conducted in a professional and respectful manner.

• Grade 12 - Essential
• Project Management Institute (PMI) qualifications or similar - Advantageous
• Technical Qualification - Advantageous
• MS Projects 2013 and Primavera P6 - Essential

• Experience in a similar position in the EPCM environment - 8+ years - Essential
• Experienced in a multi-disciplinary engineering and construction environment - 5+ years - Advantageous
• Junior Management experience - 2+ years - Advantageous
• Full MS Office Package at minimum intermediate level - 5+ years - Advantageous

• Thorough understanding of the EPCM project cycle - Advantageous
• Understanding of Project Management fundamentals - Advantageous
• Exposure to all project control functions - Advantageous
• Well-developed computer literacy specifically including : MS Office suite, Primavera Suite, MS Project - Essential
• Thorough understanding of engineering, manufacturing, and construction processes - Essential
• Comprehensive knowledge and experience in project planning at all levels - Essential

Overview

Planning Manager Benoni — Permanent Position, Benoni. We are recruiting for a Planning Manager to join our clients production team.

This role requires a strong leader with proven experience in manufacturing planning and SAP systems, able to drive efficiency, resolve planning challenges, and improve production performance.

• Diploma / Degree in Production / Logistics / Operations / Engineering (essential).
• Industrial Engineering Degree / CPIM certificate (advantageous).
• Min 7 years planning experience in manufacturing, including 2+ years in a leadership role.
• SAP working knowledge highly advantageous.
• Strong communication, leadership, and problem-solving skills.

• Maintain & manage the Master Production Schedule.
• Monitor capacity constraints & resolve machine loading issues.
• Oversee routings, NCRs, MRP clean-up & SAP data accuracy.
• Ensure consumption of material in SAP and validate drawings before release.
• Drive continuous improvement initiatives to reduce costs & lead times.
• Report on OEE and production planning KPIs.

Overview

An exciting opportunity has arisen for a WFM Planning Analyst within the existing Resource Planning Team. Reporting directly to the Planning Manager, the successful candidate will be responsible for:

The role is pivotal in supporting the planning cycle and optimizing resource against different client demand levels and budget delivery. The right candidate will be the subject matter experts for the campaigns they are responsible for. They will provide insight and direction of client accounts through proactive data lead analysis, identifying trends and suggesting areas for improvements. All through application of best practice processes and approaches.

Qualifications & Experience

• 5 years’ experience working in a Resource Planning / Workforce Management team
• Knowledge of NICE IEX tool required, additional WFM systems knowledge would be an advantage
• FTE sizing/Account sizing (Modelling) experience desirable
• Advanced MS Excel

• You must be able to demonstrate your ability to plan, forecasting end to end, priorities, organize and review the progress of your own work ensuring that all plans are followed and timescales and objectives are met.
• You will be able to adapt to a variety of situations whilst understanding and appreciating different and opposing perspectives.
• Ability to integrate into an already successful team
• Demonstrate your ability to work under pressure
• Open-minded and flexible in dealing with circumstances as they arise
• Excellent attention to detail with excel experience
• Committed, enthusiastic, positive, resourceful and resilient

• Open, approachable, a proven team player with strong communication skills
• Proven problem-solving skills and a sound analytical approach
• Ability to manage own workload to meet tight deadlines
• Ability to work under pressure whilst maintaining accuracy
• Ability to build strong working relationships
• Self-motivated with ability to motivate other
• Organized and structured in approach
• the day to day delivery of accurate Contact Forecasting, FTE Requirements and Scheduling short, mid and long range
• contribution to management of client relationships
• serve as subject matter expert in all things WFM
• supporting Planning Manager with reporting of accounts staffing position and outlook, as well as any project work as and when require

Job category: FMCG, Retail, Wholesale and Supply Chain

Location: Cape Town

Contract: Permanent

Remuneration: market related

EE position: Yes

Clicks Group

Clicks is on the hunt for a Planning Analyst that forms part of the Category Planning team. The porpose is to translate the business financial plans into category specific sales, margin and inventory budgets and to support the category teams to achieve the customer and product vision through viable business category plans.

Job Objectives

• In collaboration with the Category Buyer, build a strategic plan for Category incorporating an understanding of customer needs and wants, trends, competitive environment and market share
• To develop the annual merchandise financial plan by department for sales, stocks, margins, GP and markdowns taking into account key and relevant financial metrics and inputs
• To partner and support relevant key stakeholders on the development of pre-season sales, markdown, margin, receipt and inventory targets aligned to the strategic business goals whilst ensuring assortments that balance range and space requirements for all stores
• To develop and monitor projections, inventory flow, and seasonal sell-off plans as well as validate monthly forecast for open-to-buy management
• To analyze and reflect current trends in performance of strategy based on actual sales performance; revise in-season plans for sales and profitability
• To prepare and continuously monitor financial budgets and forecasts for the departments by store / channel by product lifecycle and to re-forecast the merchandise financial plans in line with current performance (monthly and weekly), new initiatives or significant deviations, at the appropriate level & review with relevant key stakeholders in order to maximize sales, margin and inventory productivity
• To provide other analysis related to driving business goals (e.g. range hindsight, price curves, cross-selling, etc.)
• Adapt new planning processes and systems (Enterprise, Assortment Planning) and consistently utilize new methodology to achieve “best in practice” discipline
• Support the analysis on slow or poor performing products to optimize the OTB and category Stock Turn
• To contribute analysis in the S&OP meeting on the impact of forecast changes to budget plans

Job Related Knowledge

• Deep understanding of the consistent management and planning of the supplier base performance metrics, promotional planning cycle, product lifecycle, supply chain optimization for their products, business analysis and reporting
• Understanding of customer needs and wants, trends, competitive environment and market share
• Financial planning models and methodologies
• FMCG, Supply Chain and Logistics

Job Related Skills

• Excellent interpersonal and communication skills, to build relationships and drive consensus and collaboration across functional groups
• Business math acumen and analysis to comprehend financial information and reporting to make business decisions
• Forecasting financial trends up to 3 years
• Ability to forecast consumer trends and buying habits 9 – 24 months in the future
• Presentation skills with focus being on oral and written communication skills
• Proficiency on MS Office Excel, Word, Outlook and Power Point
• Complex Problem solving
• Report Writing
• Retail mathematical calculations (e.g. variance to last year, percent of total, turn, Open-to-Buy and sales per square foot)
• Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists.

Job Experience

• Ideal min 5-7 years of experience in: retail merchandise planning, demand forecasting; inventory management, allocation or replenishment; financial planning or financial analysis experience
• Strong problem-solving and analytical skills; strong aptitude with numbers; retail math skills, understanding of forecasting methodology
• Ability to make decisions with limited information but also able to synthesize large quantities of data to drive business decisions
• Previous experience in enterprise planning or similar planning systems advantageous
• Experience in retail replenishment and allocation; retail sales, category planning or merchandising experience desirable

Education

B Comm Finance or relevant B Degree

Leading and Deciding

Interaction and Presenting

Analysing and Interpreting

Planning and Organising

Delivering results and meeting customer's expectations

Adapting and Coping

Planning Analyst

The Planning Analyst reports to the Workforce Manager. The Mukuru Contact Centre operates in a dynamic, fast-paced, multi-channel environment, supporting diverse products and customer bases across multiple geographies and languages. Service excellence is at the core of our customer promise, and the ability to match staffing with fluctuating demand is key to meeting our service levels and operational efficiency goals.

The Planning Analyst plays a central role within the Workforce Management team, providing the foundational planning and scheduling functions that support optimal staffing, adherence to SLAs, and operational agility. This role requires a blend of analytical capability, deep operational understanding, and the ability to collaborate across functions to ensure that the contact center remains well-resourced and responsive to business needs.

• Develop comprehensive long-term plans to meet organizational goals.

• Analyze data to inform and support strategic planning decisions.

• Optimize resource usage for improved efficiency and effectiveness.

• Forecast future needs and trends using market insights and data.

• Deliver reports and presentations for senior management.

• Collaborate across departments to align planning with strategic goals.

• Embrace automation and WFM technology to boost performance.

• Build and publish accurate and efficient agent schedules.

• Ensure adherence to SLAs, business rules, and shrinkage parameters.

• Forecast volumes and staffing needs; continuously refine for accuracy.

• Monitor schedule adherence and adjust to meet shifting demands.

• Coordinate closely with Operations Leads and Real-Time Analysts to ensure headcount coverage.

• Monitor all queues in real time to maintain service level targets.

• Ensure agents are performing within set benchmarks.

• React to fluctuations in performance to maintain optimal service delivery.

• Act as a key communication point for workforce-related updates.

• Proactively inform teams of contact pattern shifts or volume surges.

• Work with support teams to adjust routing and workload distribution.

• Provide backup and assistance to the Workforce Manager and team.

• Take on task ownership for analysis, reports, and project components.

• Offer insights to improve staffing efficiency and reduce overheads.

• Compile insightful daily, weekly, and monthly reports.

• Monitor KPIs like shrinkage, adherence, and occupancy.

• Make informed recommendations to drive better planning outcomes.

• Own your performance goals and tracking.

• Engage in regular performance and KPI review sessions.

• Stay up to date on product, service, and system changes.

• Grade 12 / Matric (Essential)

• Degree or Diploma in a related field (Desirable)

• Proven track record in Workforce Management methodologies

• Analytical thinking and strong problem-solving abilities

• Time management and organizational skills

• Cross-functional collaboration and communication

• Proactive, solutions-focused approach

• High level of integrity and discretion with sensitive data

I am sure you are reading this job description and meet majority of the criteria BUT you may also still not be 100% comfortable in applying. We believe that there is a place for everyone under the Mukuru sun and we want YOU to contribute to our diverse tapestry of talent. So come on, take a leap of faith, and send your application if you meet majority of our requirements. Remember to include a snippet of how you will bring value and help us build a future of success that will help us determine where and how you may best be suited” Maybe you are just the future Mukurian we need!

Should you be appointed in a remote/work from home role at Mukuru, it is your responsibility to ensure that you have uninterrupted internet connectivity and a ‘work-like’ environment at your home location, in order to deliver your best in terms of performance, productivity and service to our customers.

If you do not receive any response after two weeks, please consider your application unsuccessful.

NB: ALL STAFF APPOINTMENTS WILL BE MADE WITH DUE CONSIDERATION OF THE COMPANY’S DIVERSITY AND INCLUSION PLANS

Planning Analyst

The Planning Analyst reports to the Workforce Manager. The Mukuru Contact Centre operates in a dynamic, fast-paced, multi-channel environment, supporting diverse products and customer bases across multiple geographies and languages. Service excellence is at the core of our customer promise, and the ability to match staffing with fluctuating demand is key to meeting our service levels and operational efficiency goals.

The Planning Analyst plays a central role within the Workforce Management team, providing the foundational planning and scheduling functions that support optimal staffing, adherence to SLAs, and operational agility. This role requires a blend of analytical capability, deep operational understanding, and the ability to collaborate across functions to ensure that the contact center remains well-resourced and responsive to business needs.

• Develop comprehensive long-term plans to meet organizational goals.

• Analyze data to inform and support strategic planning decisions.

• Optimize resource usage for improved efficiency and effectiveness.

• Forecast future needs and trends using market insights and data.

• Deliver reports and presentations for senior management.

• Collaborate across departments to align planning with strategic goals.

• Embrace automation and WFM technology to boost performance.

• Build and publish accurate and efficient agent schedules.

• Ensure adherence to SLAs, business rules, and shrinkage parameters.

• Forecast volumes and staffing needs; continuously refine for accuracy.

• Monitor schedule adherence and adjust to meet shifting demands.

• Coordinate closely with Operations Leads and Real-Time Analysts to ensure headcount coverage.

• Monitor all queues in real time to maintain service level targets.

• Ensure agents are performing within set benchmarks.

• React to fluctuations in performance to maintain optimal service delivery.

• Act as a key communication point for workforce-related updates.

• Proactively inform teams of contact pattern shifts or volume surges.

• Work with support teams to adjust routing and workload distribution.

• Provide backup and assistance to the Workforce Manager and team.

• Take on task ownership for analysis, reports, and project components.

• Offer insights to improve staffing efficiency and reduce overheads.

• Compile insightful daily, weekly, and monthly reports.

• Monitor KPIs like shrinkage, adherence, and occupancy.

• Make informed recommendations to drive better planning outcomes.

• Own your performance goals and tracking.

• Engage in regular performance and KPI review sessions.

• Stay up to date on product, service, and system changes.

• Grade 12 / Matric (Essential)

• Degree or Diploma in a related field (Desirable)

• Proven track record in Workforce Management methodologies

• Analytical thinking and strong problem-solving abilities

• Time management and organizational skills

• Cross-functional collaboration and communication

• Proactive, solutions-focused approach

• High level of integrity and discretion with sensitive data

I am sure you are reading this job description and meet majority of the criteria BUT you may also still not be 100% comfortable in applying. We believe that there is a place for everyone under the Mukuru sun and we want YOU to contribute to our diverse tapestry of talent. So come on, take a leap of faith, and send your application if you meet majority of our requirements. Remember to include a snippet of how you will bring value and help us build a future of success that will help us determine where and how you may best be suited” Maybe you are just the future Mukurian we need!

Should you be appointed in a remote/work from home role at Mukuru, it is your responsibility to ensure that you have uninterrupted internet connectivity and a ‘work-like’ environment at your home location, in order to deliver your best in terms of performance, productivity and service to our customers.

If you do not receive any response after two weeks, please consider your application unsuccessful.

NB: ALL STAFF APPOINTMENTS WILL BE MADE WITH DUE CONSIDERATION OF THE COMPANY’S DIVERSITY AND INCLUSION PLANS

Planning Analyst

The Planning Analyst reports to the Workforce Manager. The Mukuru Contact Centre operates in a dynamic, fast-paced, multi-channel environment, supporting diverse products and customer bases across multiple geographies and languages. Service excellence is at the core of our customer promise, and the ability to match staffing with fluctuating demand is key to meeting our service levels and operational efficiency goals.

The Planning Analyst plays a central role within the Workforce Management team, providing the foundational planning and scheduling functions that support optimal staffing, adherence to SLAs, and operational agility. This role requires a blend of analytical capability, deep operational understanding, and the ability to collaborate across functions to ensure that the contact center remains well-resourced and responsive to business needs.

• Develop comprehensive long-term plans to meet organizational goals.

• Analyze data to inform and support strategic planning decisions.

• Optimize resource usage for improved efficiency and effectiveness.

• Forecast future needs and trends using market insights and data.

• Deliver reports and presentations for senior management.

• Collaborate across departments to align planning with strategic goals.

• Embrace automation and WFM technology to boost performance.

• Build and publish accurate and efficient agent schedules.

• Ensure adherence to SLAs, business rules, and shrinkage parameters.

• Forecast volumes and staffing needs; continuously refine for accuracy.

• Monitor schedule adherence and adjust to meet shifting demands.

• Coordinate closely with Operations Leads and Real-Time Analysts to ensure headcount coverage.

• Monitor all queues in real time to maintain service level targets.

• Ensure agents are performing within set benchmarks.

• React to fluctuations in performance to maintain optimal service delivery.

• Act as a key communication point for workforce-related updates.

• Proactively inform teams of contact pattern shifts or volume surges.

• Work with support teams to adjust routing and workload distribution.

• Provide backup and assistance to the Workforce Manager and team.

• Take on task ownership for analysis, reports, and project components.

• Offer insights to improve staffing efficiency and reduce overheads.

• Compile insightful daily, weekly, and monthly reports.

• Monitor KPIs like shrinkage, adherence, and occupancy.

• Make informed recommendations to drive better planning outcomes.

• Own your performance goals and tracking.

• Engage in regular performance and KPI review sessions.

• Stay up to date on product, service, and system changes.

• Grade 12 / Matric (Essential)

• Degree or Diploma in a related field (Desirable)

• Proven track record in Workforce Management methodologies

• Analytical thinking and strong problem-solving abilities

• Time management and organizational skills

• Cross-functional collaboration and communication

• Proactive, solutions-focused approach

• High level of integrity and discretion with sensitive data

I am sure you are reading this job description and meet majority of the criteria BUT you may also still not be 100% comfortable in applying. We believe that there is a place for everyone under the Mukuru sun and we want YOU to contribute to our diverse tapestry of talent. So come on, take a leap of faith, and send your application if you meet majority of our requirements. Remember to include a snippet of how you will bring value and help us build a future of success that will help us determine where and how you may best be suited” Maybe you are just the future Mukurian we need!

Should you be appointed in a remote/work from home role at Mukuru, it is your responsibility to ensure that you have uninterrupted internet connectivity and a ‘work-like’ environment at your home location, in order to deliver your best in terms of performance, productivity and service to our customers.

If you do not receive any response after two weeks, please consider your application unsuccessful.

NB: ALL STAFF APPOINTMENTS WILL BE MADE WITH DUE CONSIDERATION OF THE COMPANY’S DIVERSITY AND INCLUSION PLANS

Planning Analyst

The Planning Analyst reports to the Workforce Manager. The Mukuru Contact Centre operates in a dynamic, fast-paced, multi-channel environment, supporting diverse products and customer bases across multiple geographies and languages. Service excellence is at the core of our customer promise, and the ability to match staffing with fluctuating demand is key to meeting our service levels and operational efficiency goals.

The Planning Analyst plays a central role within the Workforce Management team, providing the foundational planning and scheduling functions that support optimal staffing, adherence to SLAs, and operational agility. This role requires a blend of analytical capability, deep operational understanding, and the ability to collaborate across functions to ensure that the contact center remains well-resourced and responsive to business needs.

• Develop comprehensive long-term plans to meet organizational goals.

• Analyze data to inform and support strategic planning decisions.

• Optimize resource usage for improved efficiency and effectiveness.

• Forecast future needs and trends using market insights and data.

• Deliver reports and presentations for senior management.

• Collaborate across departments to align planning with strategic goals.

• Embrace automation and WFM technology to boost performance.

• Build and publish accurate and efficient agent schedules.

• Ensure adherence to SLAs, business rules, and shrinkage parameters.

• Forecast volumes and staffing needs; continuously refine for accuracy.

• Monitor schedule adherence and adjust to meet shifting demands.

• Coordinate closely with Operations Leads and Real-Time Analysts to ensure headcount coverage.

• Monitor all queues in real time to maintain service level targets.

• Ensure agents are performing within set benchmarks.

• React to fluctuations in performance to maintain optimal service delivery.

• Act as a key communication point for workforce-related updates.

• Proactively inform teams of contact pattern shifts or volume surges.

• Work with support teams to adjust routing and workload distribution.

• Provide backup and assistance to the Workforce Manager and team.

• Take on task ownership for analysis, reports, and project components.

• Offer insights to improve staffing efficiency and reduce overheads.

• Compile insightful daily, weekly, and monthly reports.

• Monitor KPIs like shrinkage, adherence, and occupancy.

• Make informed recommendations to drive better planning outcomes.

• Own your performance goals and tracking.

• Engage in regular performance and KPI review sessions.

• Stay up to date on product, service, and system changes.

• Grade 12 / Matric (Essential)

• Degree or Diploma in a related field (Desirable)

• Proven track record in Workforce Management methodologies

• Analytical thinking and strong problem-solving abilities

• Time management and organizational skills

• Cross-functional collaboration and communication

• Proactive, solutions-focused approach

• High level of integrity and discretion with sensitive data

I am sure you are reading this job description and meet majority of the criteria BUT you may also still not be 100% comfortable in applying. We believe that there is a place for everyone under the Mukuru sun and we want YOU to contribute to our diverse tapestry of talent. So come on, take a leap of faith, and send your application if you meet majority of our requirements. Remember to include a snippet of how you will bring value and help us build a future of success that will help us determine where and how you may best be suited” Maybe you are just the future Mukurian we need!

Should you be appointed in a remote/work from home role at Mukuru, it is your responsibility to ensure that you have uninterrupted internet connectivity and a ‘work-like’ environment at your home location, in order to deliver your best in terms of performance, productivity and service to our customers.

If you do not receive any response after two weeks, please consider your application unsuccessful.

NB: ALL STAFF APPOINTMENTS WILL BE MADE WITH DUE CONSIDERATION OF THE COMPANY’S DIVERSITY AND INCLUSION PLANS