1,392 Career Growth jobs in South Africa

Growth Manager

Johannesburg, Gauteng Wesbank

Posted 4 days ago

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Job Description

# **Job Description**To assume full responsibility and accountability for the regional strategy and growth activities of the Channel. To build sustainable key relationships across all channels, product houses and segments.Hello Future **Growth Manager,**Welcome to FNB, the home of the #changeables. We design for the shapeshifters and deliver products and services that make us incredibly proud of people that make it happen. As part of our team in **FNB Insure & Invest Distribution***,** you will be surrounded by unique talents, diverse minds, and an adaptable environment that lives up to the promise of staying curious. Now’s the time to imagine your potential in a team where experts come together and ignite effective change.**Job Purpose:**To establish, lead, and manage a financial advice call centre that delivers high-quality, compliant financial advisory services to clients. The role requires a strategic leader with deep knowledge of the FAIS Act and proven experience in call centre operations and financial services**Are you someone who can:*** Develop a sales & service culture which builds rewarding relationships, proposes innovations and allows others to provide exceptional client service* Track control and influence sales activities with the specific aim to achieve determined sales targets for FNB Insure and Invest* Increase cost efficiency* Manage internal clients and grow portfolio through making contact and generating leads* Maximize cross sell opportunities and strengthen client relationships* Translate strategies into actionable goals and execute relevant projects / Initiatives aligned to strategic objectives with specific performance measures and control systems to track progress* Comply with governance in terms of legislative and audit requirements* Plan and execute campaigns successfully on schedule, set standards and benchmarks for ensuring successful campaign execution* Maintain operational accountability for all campaign execution* Consistently enhance own competence through knowledge development in subject matter and associated industry**Key Responsibilities:***Call Centre Setup & Strategy*** Design, implement and lead the operational framework for a financial advice call centre.* Develop business plans, staffing models, and identify technology infrastructure to support inbound and outbound advisory services.* Ensure the call centre is fully compliant with FAIS Act regulations and FSCA guidelines.**Leadership & Management*** Recruit, train, and supervise a team of financial advisors* Coach and mentor team of financial advisors to handle complex customer queries and maintain high service standards.* Foster a culture of compliance, performance excellence, and client-centricity.* Set and monitor KPIs including appointments, quotes, sales call quality, conversion rates, client satisfaction, and compliance metrics.**Financial Advice Delivery*** Ensure all financial advisors are qualified and meet FAIS Fit and Proper requirements.* Oversee the provision of financial advice in line with FAIS Act standards, including honesty, integrity, competency, and operational ability.* Monitor and coach advisors to maintain high standards of advice and ethical conduct.**Compliance & Risk Management*** Act as the FAIS Key Individual for the call centre, ensuring regulatory exams (RE1 and RE5) are passed and maintained.* Implement governance, risk, and compliance frameworks to manage exposure and ensure legal adherence.* Liaise with internal compliance officers and external regulators as needed.**Client Experience & Service Delivery*** Drive initiatives to improve client engagement, retention, and satisfaction.* Resolve escalated client queries and complaints efficiently and professionally.* Ensure accurate record-keeping and reporting in line with FAIS and POPIA requirements.**You will be an ideal candidate if you have:*** **Minimum:** NQF Level 5 / 3 yr degree* **Preferred:** Degree in Financial Planning, Commerce, or Business Management* **Regulatory:** FAIS-recognized qualification,* RE1 and RE5 passed**Experience:*** 10 years’ experience providing advice on underwritten life insurance and investment products, with a proven ability to deliver compliant and client-centric financial advice.* Minimum 5 years in call centre management within financial services* Proven experience in launching or scaling a contact centre is highly advantageous**Skills & Competencies:*** Strong leadership and people management skills* Deep understanding of FAIS Act and financial services regulation* Excellent communication and coaching abilities* Analytical mindset with ability to interpret performance data* Proficiency in CRM and call centre technologies**Compliance Note:**All candidates must meet the Fit and Proper Requirements as defined by the FAIS Act including:* Honesty and integrity* Competency (qualifications, experience, and continuous professional development)* Operational ability* Financial soundness**You will have access to:*** Opportunities to network and collaborate* A challenging working environment that is progressive and agile* Opportunities to innovate where initiative is taken and owned end to end**We can be a match if you have the following:*** Adaptable and curious* Have a proven successful track record.* Thrive in a collaborative environment.* Detail-oriented* Proactive and accountable* Calm under pressure* Collaborative mindset* Flexible and adaptable in a dynamic work environment**Apply now if you are interested in taking the next step. We look forward to engaging with you!**All appointments will be made in line with FirstRand Group’s Employment Equity plan. The bank supports the recruitment and advancement of individuals with disabilities. In order for us to fulfill this purpose, candidates can disclose their disability information on a voluntary basis. The Bank will keep this information confidential unless we are required by law to disclose this information to other parties.#post#fnb#LI-AW1# # ***Job Details***# **Take note that applications will not be accepted on the below date and onwards, kindly submit applications ahead of the closing date indicated below.**25/09/25All appointments will be made in line with FirstRand Group’s Employment Equity plan. The Bank supports the recruitment and advancement of individuals with disabilities. In order for us to fulfill this purpose, candidates can disclose their disability information on a voluntary basis. The Bank will keep this information confidential unless we are required by law to disclose this information to other parties.Introduce yourself to our recruiters and we will get in touch if there's a role that seems like a good match.Should you have any queries, please log it via .
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Growth Manager

Johannesburg, Gauteng FNB Namibia

Posted 4 days ago

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Job Description

# **Job Description**To assume full responsibility and accountability for the regional strategy and growth activities of the Channel. To build sustainable key relationships across all channels, product houses and segments.Hello Future **Growth Manager,**Welcome to FNB, the home of the #changeables. We design for the shapeshifters and deliver products and services that make us incredibly proud of people that make it happen. As part of our team in **FNB Insure & Invest Distribution***,** you will be surrounded by unique talents, diverse minds, and an adaptable environment that lives up to the promise of staying curious. Now’s the time to imagine your potential in a team where experts come together and ignite effective change.**Job Purpose:**To establish, lead, and manage a financial advice call centre that delivers high-quality, compliant financial advisory services to clients. The role requires a strategic leader with deep knowledge of the FAIS Act and proven experience in call centre operations and financial services**Are you someone who can:*** Develop a sales & service culture which builds rewarding relationships, proposes innovations and allows others to provide exceptional client service* Track control and influence sales activities with the specific aim to achieve determined sales targets for FNB Insure and Invest* Increase cost efficiency* Manage internal clients and grow portfolio through making contact and generating leads* Maximize cross sell opportunities and strengthen client relationships* Translate strategies into actionable goals and execute relevant projects / Initiatives aligned to strategic objectives with specific performance measures and control systems to track progress* Comply with governance in terms of legislative and audit requirements* Plan and execute campaigns successfully on schedule, set standards and benchmarks for ensuring successful campaign execution* Maintain operational accountability for all campaign execution* Consistently enhance own competence through knowledge development in subject matter and associated industry**Key Responsibilities:***Call Centre Setup & Strategy*** Design, implement and lead the operational framework for a financial advice call centre.* Develop business plans, staffing models, and identify technology infrastructure to support inbound and outbound advisory services.* Ensure the call centre is fully compliant with FAIS Act regulations and FSCA guidelines.**Leadership & Management*** Recruit, train, and supervise a team of financial advisors* Coach and mentor team of financial advisors to handle complex customer queries and maintain high service standards.* Foster a culture of compliance, performance excellence, and client-centricity.* Set and monitor KPIs including appointments, quotes, sales call quality, conversion rates, client satisfaction, and compliance metrics.**Financial Advice Delivery*** Ensure all financial advisors are qualified and meet FAIS Fit and Proper requirements.* Oversee the provision of financial advice in line with FAIS Act standards, including honesty, integrity, competency, and operational ability.* Monitor and coach advisors to maintain high standards of advice and ethical conduct.**Compliance & Risk Management*** Act as the FAIS Key Individual for the call centre, ensuring regulatory exams (RE1 and RE5) are passed and maintained.* Implement governance, risk, and compliance frameworks to manage exposure and ensure legal adherence.* Liaise with internal compliance officers and external regulators as needed.**Client Experience & Service Delivery*** Drive initiatives to improve client engagement, retention, and satisfaction.* Resolve escalated client queries and complaints efficiently and professionally.* Ensure accurate record-keeping and reporting in line with FAIS and POPIA requirements.**You will be an ideal candidate if you have:*** **Minimum:** NQF Level 5 / 3 yr degree* **Preferred:** Degree in Financial Planning, Commerce, or Business Management* **Regulatory:** FAIS-recognized qualification,* RE1 and RE5 passed**Experience:*** 10 years’ experience providing advice on underwritten life insurance and investment products, with a proven ability to deliver compliant and client-centric financial advice.* Minimum 5 years in call centre management within financial services* Proven experience in launching or scaling a contact centre is highly advantageous**Skills & Competencies:*** Strong leadership and people management skills* Deep understanding of FAIS Act and financial services regulation* Excellent communication and coaching abilities* Analytical mindset with ability to interpret performance data* Proficiency in CRM and call centre technologies**Compliance Note:**All candidates must meet the Fit and Proper Requirements as defined by the FAIS Act including:* Honesty and integrity* Competency (qualifications, experience, and continuous professional development)* Operational ability* Financial soundness**You will have access to:*** Opportunities to network and collaborate* A challenging working environment that is progressive and agile* Opportunities to innovate where initiative is taken and owned end to end**We can be a match if you have the following:*** Adaptable and curious* Have a proven successful track record.* Thrive in a collaborative environment.* Detail-oriented* Proactive and accountable* Calm under pressure* Collaborative mindset* Flexible and adaptable in a dynamic work environment**Apply now if you are interested in taking the next step. We look forward to engaging with you!**All appointments will be made in line with FirstRand Group’s Employment Equity plan. The bank supports the recruitment and advancement of individuals with disabilities. In order for us to fulfill this purpose, candidates can disclose their disability information on a voluntary basis. The Bank will keep this information confidential unless we are required by law to disclose this information to other parties.#post#fnb#LI-AW1# # ***Job Details***# **Take note that applications will not be accepted on the below date and onwards, kindly submit applications ahead of the closing date indicated below.**25/09/25All appointments will be made in line with FirstRand Group’s Employment Equity plan. The Bank supports the recruitment and advancement of individuals with disabilities. In order for us to fulfill this purpose, candidates can disclose their disability information on a voluntary basis. The Bank will keep this information confidential unless we are required by law to disclose this information to other parties.Introduce yourself to our recruiters and we will get in touch if there's a role that seems like a good match.Should you have any queries, please log it via .
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Growth Manager

Johannesburg, Gauteng Spane4all

Posted 4 days ago

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Job Description

# **Job Description**To assume full responsibility and accountability for the regional strategy and growth activities of the Channel. To build sustainable key relationships across all channels, product houses and segments.Hello Future **Growth Manager,**Welcome to FNB, the home of the #changeables. We design for the shapeshifters and deliver products and services that make us incredibly proud of people that make it happen. As part of our team in **FNB Insure & Invest Distribution***,** you will be surrounded by unique talents, diverse minds, and an adaptable environment that lives up to the promise of staying curious. Now’s the time to imagine your potential in a team where experts come together and ignite effective change.**Job Purpose:**To establish, lead, and manage a financial advice call centre that delivers high-quality, compliant financial advisory services to clients. The role requires a strategic leader with deep knowledge of the FAIS Act and proven experience in call centre operations and financial services**Are you someone who can:*** Develop a sales & service culture which builds rewarding relationships, proposes innovations and allows others to provide exceptional client service* Track control and influence sales activities with the specific aim to achieve determined sales targets for FNB Insure and Invest* Increase cost efficiency* Manage internal clients and grow portfolio through making contact and generating leads* Maximize cross sell opportunities and strengthen client relationships* Translate strategies into actionable goals and execute relevant projects / Initiatives aligned to strategic objectives with specific performance measures and control systems to track progress* Comply with governance in terms of legislative and audit requirements* Plan and execute campaigns successfully on schedule, set standards and benchmarks for ensuring successful campaign execution* Maintain operational accountability for all campaign execution* Consistently enhance own competence through knowledge development in subject matter and associated industry**Key Responsibilities:***Call Centre Setup & Strategy*** Design, implement and lead the operational framework for a financial advice call centre.* Develop business plans, staffing models, and identify technology infrastructure to support inbound and outbound advisory services.* Ensure the call centre is fully compliant with FAIS Act regulations and FSCA guidelines.**Leadership & Management*** Recruit, train, and supervise a team of financial advisors* Coach and mentor team of financial advisors to handle complex customer queries and maintain high service standards.* Foster a culture of compliance, performance excellence, and client-centricity.* Set and monitor KPIs including appointments, quotes, sales call quality, conversion rates, client satisfaction, and compliance metrics.**Financial Advice Delivery*** Ensure all financial advisors are qualified and meet FAIS Fit and Proper requirements.* Oversee the provision of financial advice in line with FAIS Act standards, including honesty, integrity, competency, and operational ability.* Monitor and coach advisors to maintain high standards of advice and ethical conduct.**Compliance & Risk Management*** Act as the FAIS Key Individual for the call centre, ensuring regulatory exams (RE1 and RE5) are passed and maintained.* Implement governance, risk, and compliance frameworks to manage exposure and ensure legal adherence.* Liaise with internal compliance officers and external regulators as needed.**Client Experience & Service Delivery*** Drive initiatives to improve client engagement, retention, and satisfaction.* Resolve escalated client queries and complaints efficiently and professionally.* Ensure accurate record-keeping and reporting in line with FAIS and POPIA requirements.**You will be an ideal candidate if you have:*** **Minimum:** NQF Level 5 / 3 yr degree* **Preferred:** Degree in Financial Planning, Commerce, or Business Management* **Regulatory:** FAIS-recognized qualification,* RE1 and RE5 passed**Experience:*** 10 years’ experience providing advice on underwritten life insurance and investment products, with a proven ability to deliver compliant and client-centric financial advice.* Minimum 5 years in call centre management within financial services* Proven experience in launching or scaling a contact centre is highly advantageous**Skills & Competencies:*** Strong leadership and people management skills* Deep understanding of FAIS Act and financial services regulation* Excellent communication and coaching abilities* Analytical mindset with ability to interpret performance data* Proficiency in CRM and call centre technologies**Compliance Note:**All candidates must meet the Fit and Proper Requirements as defined by the FAIS Act including:* Honesty and integrity* Competency (qualifications, experience, and continuous professional development)* Operational ability* Financial soundness**You will have access to:*** Opportunities to network and collaborate* A challenging working environment that is progressive and agile* Opportunities to innovate where initiative is taken and owned end to end**We can be a match if you have the following:*** Adaptable and curious* Have a proven successful track record.* Thrive in a collaborative environment.* Detail-oriented* Proactive and accountable* Calm under pressure* Collaborative mindset* Flexible and adaptable in a dynamic work environment**Apply now if you are interested in taking the next step. We look forward to engaging with you!**All appointments will be made in line with FirstRand Group’s Employment Equity plan. The bank supports the recruitment and advancement of individuals with disabilities. In order for us to fulfill this purpose, candidates can disclose their disability information on a voluntary basis. The Bank will keep this information confidential unless we are required by law to disclose this information to other parties.#post#fnb#LI-AW1# # ***Job Details***# **Take note that applications will not be accepted on the below date and onwards, kindly submit applications ahead of the closing date indicated below.**25/09/25All appointments will be made in line with FirstRand Group’s Employment Equity plan. The Bank supports the recruitment and advancement of individuals with disabilities. In order for us to fulfill this purpose, candidates can disclose their disability information on a voluntary basis. The Bank will keep this information confidential unless we are required by law to disclose this information to other parties.Introduce yourself to our recruiters and we will get in touch if there's a role that seems like a good match.Should you have any queries, please log it via .
#J-18808-Ljbffr
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Growth Manager

Johannesburg, Gauteng Rmbwestport

Posted 4 days ago

Job Viewed

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Job Description

# **Job Description**To assume full responsibility and accountability for the regional strategy and growth activities of the Channel. To build sustainable key relationships across all channels, product houses and segments.Hello Future **Growth Manager,**Welcome to FNB, the home of the #changeables. We design for the shapeshifters and deliver products and services that make us incredibly proud of people that make it happen. As part of our team in **FNB Insure & Invest Distribution***,** you will be surrounded by unique talents, diverse minds, and an adaptable environment that lives up to the promise of staying curious. Now’s the time to imagine your potential in a team where experts come together and ignite effective change.**Job Purpose:**To establish, lead, and manage a financial advice call centre that delivers high-quality, compliant financial advisory services to clients. The role requires a strategic leader with deep knowledge of the FAIS Act and proven experience in call centre operations and financial services**Are you someone who can:*** Develop a sales & service culture which builds rewarding relationships, proposes innovations and allows others to provide exceptional client service* Track control and influence sales activities with the specific aim to achieve determined sales targets for FNB Insure and Invest* Increase cost efficiency* Manage internal clients and grow portfolio through making contact and generating leads* Maximize cross sell opportunities and strengthen client relationships* Translate strategies into actionable goals and execute relevant projects / Initiatives aligned to strategic objectives with specific performance measures and control systems to track progress* Comply with governance in terms of legislative and audit requirements* Plan and execute campaigns successfully on schedule, set standards and benchmarks for ensuring successful campaign execution* Maintain operational accountability for all campaign execution* Consistently enhance own competence through knowledge development in subject matter and associated industry**Key Responsibilities:***Call Centre Setup & Strategy*** Design, implement and lead the operational framework for a financial advice call centre.* Develop business plans, staffing models, and identify technology infrastructure to support inbound and outbound advisory services.* Ensure the call centre is fully compliant with FAIS Act regulations and FSCA guidelines.**Leadership & Management*** Recruit, train, and supervise a team of financial advisors* Coach and mentor team of financial advisors to handle complex customer queries and maintain high service standards.* Foster a culture of compliance, performance excellence, and client-centricity.* Set and monitor KPIs including appointments, quotes, sales call quality, conversion rates, client satisfaction, and compliance metrics.**Financial Advice Delivery*** Ensure all financial advisors are qualified and meet FAIS Fit and Proper requirements.* Oversee the provision of financial advice in line with FAIS Act standards, including honesty, integrity, competency, and operational ability.* Monitor and coach advisors to maintain high standards of advice and ethical conduct.**Compliance & Risk Management*** Act as the FAIS Key Individual for the call centre, ensuring regulatory exams (RE1 and RE5) are passed and maintained.* Implement governance, risk, and compliance frameworks to manage exposure and ensure legal adherence.* Liaise with internal compliance officers and external regulators as needed.**Client Experience & Service Delivery*** Drive initiatives to improve client engagement, retention, and satisfaction.* Resolve escalated client queries and complaints efficiently and professionally.* Ensure accurate record-keeping and reporting in line with FAIS and POPIA requirements.**You will be an ideal candidate if you have:*** **Minimum:** NQF Level 5 / 3 yr degree* **Preferred:** Degree in Financial Planning, Commerce, or Business Management* **Regulatory:** FAIS-recognized qualification,* RE1 and RE5 passed**Experience:*** 10 years’ experience providing advice on underwritten life insurance and investment products, with a proven ability to deliver compliant and client-centric financial advice.* Minimum 5 years in call centre management within financial services* Proven experience in launching or scaling a contact centre is highly advantageous**Skills & Competencies:*** Strong leadership and people management skills* Deep understanding of FAIS Act and financial services regulation* Excellent communication and coaching abilities* Analytical mindset with ability to interpret performance data* Proficiency in CRM and call centre technologies**Compliance Note:**All candidates must meet the Fit and Proper Requirements as defined by the FAIS Act including:* Honesty and integrity* Competency (qualifications, experience, and continuous professional development)* Operational ability* Financial soundness**You will have access to:*** Opportunities to network and collaborate* A challenging working environment that is progressive and agile* Opportunities to innovate where initiative is taken and owned end to end**We can be a match if you have the following:*** Adaptable and curious* Have a proven successful track record.* Thrive in a collaborative environment.* Detail-oriented* Proactive and accountable* Calm under pressure* Collaborative mindset* Flexible and adaptable in a dynamic work environment**Apply now if you are interested in taking the next step. We look forward to engaging with you!**All appointments will be made in line with FirstRand Group’s Employment Equity plan. The bank supports the recruitment and advancement of individuals with disabilities. In order for us to fulfill this purpose, candidates can disclose their disability information on a voluntary basis. The Bank will keep this information confidential unless we are required by law to disclose this information to other parties.#post#fnb#LI-AW1# # ***Job Details***# **Take note that applications will not be accepted on the below date and onwards, kindly submit applications ahead of the closing date indicated below.**25/09/25All appointments will be made in line with FirstRand Group’s Employment Equity plan. The Bank supports the recruitment and advancement of individuals with disabilities. In order for us to fulfill this purpose, candidates can disclose their disability information on a voluntary basis. The Bank will keep this information confidential unless we are required by law to disclose this information to other parties.Introduce yourself to our recruiters and we will get in touch if there's a role that seems like a good match.Should you have any queries, please log it via .
#J-18808-Ljbffr
This advertiser has chosen not to accept applicants from your region.

Growth Manager

Johannesburg, Gauteng RMB Nigeria Limited

Posted 4 days ago

Job Viewed

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Job Description

# **Job Description**To assume full responsibility and accountability for the regional strategy and growth activities of the Channel. To build sustainable key relationships across all channels, product houses and segments.Hello Future **Growth Manager,**Welcome to FNB, the home of the #changeables. We design for the shapeshifters and deliver products and services that make us incredibly proud of people that make it happen. As part of our team in **FNB Insure & Invest Distribution***,** you will be surrounded by unique talents, diverse minds, and an adaptable environment that lives up to the promise of staying curious. Now’s the time to imagine your potential in a team where experts come together and ignite effective change.**Job Purpose:**To establish, lead, and manage a financial advice call centre that delivers high-quality, compliant financial advisory services to clients. The role requires a strategic leader with deep knowledge of the FAIS Act and proven experience in call centre operations and financial services**Are you someone who can:*** Develop a sales & service culture which builds rewarding relationships, proposes innovations and allows others to provide exceptional client service* Track control and influence sales activities with the specific aim to achieve determined sales targets for FNB Insure and Invest* Increase cost efficiency* Manage internal clients and grow portfolio through making contact and generating leads* Maximize cross sell opportunities and strengthen client relationships* Translate strategies into actionable goals and execute relevant projects / Initiatives aligned to strategic objectives with specific performance measures and control systems to track progress* Comply with governance in terms of legislative and audit requirements* Plan and execute campaigns successfully on schedule, set standards and benchmarks for ensuring successful campaign execution* Maintain operational accountability for all campaign execution* Consistently enhance own competence through knowledge development in subject matter and associated industry**Key Responsibilities:***Call Centre Setup & Strategy*** Design, implement and lead the operational framework for a financial advice call centre.* Develop business plans, staffing models, and identify technology infrastructure to support inbound and outbound advisory services.* Ensure the call centre is fully compliant with FAIS Act regulations and FSCA guidelines.**Leadership & Management*** Recruit, train, and supervise a team of financial advisors* Coach and mentor team of financial advisors to handle complex customer queries and maintain high service standards.* Foster a culture of compliance, performance excellence, and client-centricity.* Set and monitor KPIs including appointments, quotes, sales call quality, conversion rates, client satisfaction, and compliance metrics.**Financial Advice Delivery*** Ensure all financial advisors are qualified and meet FAIS Fit and Proper requirements.* Oversee the provision of financial advice in line with FAIS Act standards, including honesty, integrity, competency, and operational ability.* Monitor and coach advisors to maintain high standards of advice and ethical conduct.**Compliance & Risk Management*** Act as the FAIS Key Individual for the call centre, ensuring regulatory exams (RE1 and RE5) are passed and maintained.* Implement governance, risk, and compliance frameworks to manage exposure and ensure legal adherence.* Liaise with internal compliance officers and external regulators as needed.**Client Experience & Service Delivery*** Drive initiatives to improve client engagement, retention, and satisfaction.* Resolve escalated client queries and complaints efficiently and professionally.* Ensure accurate record-keeping and reporting in line with FAIS and POPIA requirements.**You will be an ideal candidate if you have:*** **Minimum:** NQF Level 5 / 3 yr degree* **Preferred:** Degree in Financial Planning, Commerce, or Business Management* **Regulatory:** FAIS-recognized qualification,* RE1 and RE5 passed**Experience:*** 10 years’ experience providing advice on underwritten life insurance and investment products, with a proven ability to deliver compliant and client-centric financial advice.* Minimum 5 years in call centre management within financial services* Proven experience in launching or scaling a contact centre is highly advantageous**Skills & Competencies:*** Strong leadership and people management skills* Deep understanding of FAIS Act and financial services regulation* Excellent communication and coaching abilities* Analytical mindset with ability to interpret performance data* Proficiency in CRM and call centre technologies**Compliance Note:**All candidates must meet the Fit and Proper Requirements as defined by the FAIS Act including:* Honesty and integrity* Competency (qualifications, experience, and continuous professional development)* Operational ability* Financial soundness**You will have access to:*** Opportunities to network and collaborate* A challenging working environment that is progressive and agile* Opportunities to innovate where initiative is taken and owned end to end**We can be a match if you have the following:*** Adaptable and curious* Have a proven successful track record.* Thrive in a collaborative environment.* Detail-oriented* Proactive and accountable* Calm under pressure* Collaborative mindset* Flexible and adaptable in a dynamic work environment**Apply now if you are interested in taking the next step. We look forward to engaging with you!**All appointments will be made in line with FirstRand Group’s Employment Equity plan. The bank supports the recruitment and advancement of individuals with disabilities. In order for us to fulfill this purpose, candidates can disclose their disability information on a voluntary basis. The Bank will keep this information confidential unless we are required by law to disclose this information to other parties.#post#fnb#LI-AW1# # ***Job Details***# **Take note that applications will not be accepted on the below date and onwards, kindly submit applications ahead of the closing date indicated below.**25/09/25All appointments will be made in line with FirstRand Group’s Employment Equity plan. The Bank supports the recruitment and advancement of individuals with disabilities. In order for us to fulfill this purpose, candidates can disclose their disability information on a voluntary basis. The Bank will keep this information confidential unless we are required by law to disclose this information to other parties.Introduce yourself to our recruiters and we will get in touch if there's a role that seems like a good match.Should you have any queries, please log it via .
#J-18808-Ljbffr
This advertiser has chosen not to accept applicants from your region.

Growth Consultant

Western Cape, Western Cape ABC Worldwide

Posted 5 days ago

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Job Description

workfromhome

Job Title: Growth Sales Consultant
Location: Cape Town (Hybrid)
Department: Trade Sales
Reports to: Direct Trade Sales Manager

About the Role

We are looking for a driven and relationship-focused Growth Sales Consultant to join our client’s dynamic Trade Sales team. In this role, you will focus on expanding reach through emerging and underdeveloped agent accounts. You’ll work closely with agents to build strong partnerships, increase product awareness, and convert enquiries into confirmed bookings. This position is ideal for someone with a passion for African travel and a talent for sales and relationship management.

Key Responsibilities

Sales & Growth

  • Drive revenue by converting leads and nurturing lower-tier agents into regular bookers.

  • Identify and pursue high-potential opportunities within your portfolio.

  • Create compelling, tailor-made itineraries that highlight luxury safari experiences.

Agent Relationship Management

  • Build and maintain strong relationships with agents through regular check-ins and proactive communication.

  • Deliver training sessions, product updates, and presentations (virtual or in-person).

  • Be the go-to expert for onboarding and supporting new or low-engagement agents.

Operational Excellence

  • Manage end-to-end bookings, including third-party logistics (flights, transfers, etc.).

  • Ensure booking accuracy in Tourplan and CRM compliance in HubSpot.

  • Provide fast response times to new enquiries (within 2 business hours).

Team Collaboration

  • Support your team with a solutions-oriented approach.

  • Contribute to team KPIs and quarterly growth goals.

  • Share valuable agent insights with marketing and product teams.

KPIs You’ll Be Measured Against

  • Sales Target Achievement – Monthly and quarterly revenue goals

  • Agent Growth – Increase in repeat and active agents

  • Booking Accuracy – 100% accuracy in Tourplan and documentation

  • Response Time – Enquiry response within 2 business hours

  • Training Delivery – Minimum 2 agent training/product updates per month

  • CRM Compliance – 100% logging of communications in HubSpot

  • Cross-Selling – Uptake of Safari Logistics or 3rd-party services

Requirements

  • Proven experience in sales or travel consulting in the luxury travel or safari industry

  • Strong relationship-building and communication skills

  • Ability to manage multiple enquiries and deliver fast, accurate responses

  • Comfortable working with CRM systems (HubSpot) and booking software (Tourplan)

  • Passion for travel and commitment to delivering 5-star service

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Growth Manager

Johannesburg, Gauteng FirstRand Life Assurance Ltd

Posted 5 days ago

Job Viewed

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Job Description

Description

To assume full responsibility and accountability for the regional strategy and growth activities of the Channel.

To build sustainable key relationships across all channels, product houses and segments.

Hello Future Growth Manager,

Welcome to FNB, the home of the #changeables. We design for the shapeshifters and deliver products and services that make us incredibly proud of people that make it happen.

As part of our team in FNB Insure & Invest Distribution , you will be surrounded by unique talents, diverse minds, and an adaptable environment that lives up to the promise of staying curious. Now’s the time to imagine your potential in a team where experts come together and ignite effective change.

Job Purpose :

To establish, lead, and manage a financial advice call centre that delivers high-quality, compliant financial advisory services to clients. The role requires a strategic leader with deep knowledge of the FAIS Act and proven experience in call centre operations and financial services

Are you someone who can :

  • Develop a sales & service culture which builds rewarding relationships, proposes innovations and allows others to provide exceptional client service
  • Track control and influence sales activities with the specific aim to achieve determined sales targets for FNB Insure and Invest
  • Increase cost efficiency
  • Manage internal clients and grow portfolio through making contact and generating leads
  • Maximize cross sell opportunities and strengthen client relationships
  • Translate strategies into actionable goals and execute relevant projects / Initiatives aligned to strategic objectives with specific performance measures and control systems to track progress
  • Comply with governance in terms of legislative and audit requirements
  • Plan and execute campaigns successfully on schedule, set standards and benchmarks for ensuring successful campaign execution
  • Maintain operational accountability for all campaign execution
  • Consistently enhance own competence through knowledge development in subject matter and associated industry

Key Responsibilities :

Call Centre Setup & Strategy
  • Design, implement and lead the operational framework for a financial advice call centre.
  • Develop business plans, staffing models, and identify technology infrastructure to support inbound and outbound advisory services.
  • Ensure the call centre is fully compliant with FAIS Act regulations and FSCA guidelines.
Leadership & Management
  • Recruit, train, and supervise a team of financial advisors
  • Coach and mentor team of financial advisors to handle complex customer queries and maintain high service standards.
  • Foster a culture of compliance, performance excellence, and client-centricity.
  • Set and monitor KPIs including appointments, quotes, sales call quality, conversion rates, client satisfaction, and compliance metrics.
Financial Advice Delivery
  • Ensure all financial advisors are qualified and meet FAIS Fit and Proper requirements.
  • Oversee the provision of financial advice in line with FAIS Act standards, including honesty, integrity, competency, and operational ability.
  • Monitor and coach advisors to maintain high standards of advice and ethical conduct.
Compliance & Risk Management
  • Act as the FAIS Key Individual for the call centre, ensuring regulatory exams (RE1 and RE5) are passed and maintained.
  • Implement governance, risk, and compliance frameworks to manage exposure and ensure legal adherence.
  • Liaise with internal compliance officers and external regulators as needed.
Client Experience & Service Delivery
  • Drive initiatives to improve client engagement, retention, and satisfaction.
  • Resolve escalated client queries and complaints efficiently and professionally.
  • Ensure accurate record-keeping and reporting in line with FAIS and POPIA requirements.

You will be an ideal candidate if you have :

  • Minimum : NQF Level 5 / 3 yr degree
  • Preferred : Degree in Financial Planning, Commerce, or Business Management
  • Regulatory : FAIS-recognized qualification
  • RE1 and RE5 passed

Experience :

  • 10 years’ experience providing advice on underwritten life insurance and investment products, with a proven ability to deliver compliant and client-centric financial advice.
  • Minimum 5 years in call centre management within financial services
  • Proven experience in launching or scaling a contact centre is highly advantageous

Skills & Competencies :

  • Strong leadership and people management skills
  • Deep understanding of FAIS Act and financial services regulation
  • Excellent communication and coaching abilities
  • Analytical mindset with ability to interpret performance data
  • Proficiency in CRM and call centre technologies

Compliance Note :

All candidates must meet theFit and Proper Requirementsas defined by the FAIS Act including :

  • Honesty and integrity
  • Competency (qualifications, experience, and continuous professional development)
  • Operational ability
  • Financial soundness

You will have access to :

  • Opportunities to network and collaborate
  • A challenging working environment that is progressive and agile
  • Opportunities to innovate where initiative is taken and owned end to end

We can be a match if you have the following :

  • Adaptable and curious
  • Have a proven successful track record.
  • Thrive in a collaborative environment.
  • Detail-oriented
  • Proactive and accountable
  • Calm under pressure
  • Collaborative mindset
  • Flexible and adaptable in a dynamic work environment

Apply now if you are interested in taking the next step. We look forward to engaging with you!

All appointments will be made in line with FirstRand Group’s Employment Equity plan. The bank supports the recruitment and advancement of individuals with disabilities. In order for us to fulfill this purpose, candidates can disclose their disability information on a voluntary basis. The Bank will keep this information confidential unless we are required by law to disclose this information to other parties.

post

LI-AW1

Job Details

Take note that applications will not be accepted on the below date and onwards, kindly submit applications ahead of the closing date indicated below.

18 / 09 / 25

All appointments will be made in line with FirstRand Group’s Employment Equity plan. The Bank supports the recruitment and advancement of individuals with disabilities. In order for us to fulfill this purpose, candidates can disclose their disability information on a voluntary basis. The Bank will keep this information confidential unless we are required by law to disclose this information to other parties.

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Join to apply for the Growth Marketer role at Scale Army Careers .

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This is a high-impact opportunity to lead marketing in a tech-forward company reshaping networking for financial professionals. You’ll be empowered to bring innovative ideas to life, work directly with leadership, and influence platform-wide user growth. With flexibility in budget and tools, this role provides the runway for a creative, analytical marketer to make a measurable impact and grow alongside a purpose-driven organization.

Application Process

To be considered for this role these steps need to be followed:

  • Fill in the application form
  • Record a video showcasing your skill sets

City of Cape Town, Western Cape, South Africa

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Growth Marketer

Western Cape, Western Cape Scale Army Careers

Posted 6 days ago

Job Viewed

Tap Again To Close

Job Description

workfromhome

Join to apply for the Growth Marketer role at Scale Army Careers .

Client Our client operates a leading digital platform dedicated to financial professionals, offering tools and networking capabilities for advisors, RIAs, CPAs, and insurance agents. With a growing base of 80,000 users, the platform facilitates mergers and acquisitions, succession planning, and a range of collaborative opportunities across the financial services sector.

Role Overview

The Growth Marketer will spearhead strategic marketing initiatives focused on user acquisition, engagement, and brand positioning. Reporting directly to the executive leadership team, this role is pivotal in optimising marketing performance, shifting brand narrative, and enabling the company to scale efficiently. This position offers the opportunity to architect and implement full-funnel growth campaigns in a dynamic, mission-driven environment.

Location

Fully Remote (Work from Home), 9 AM – 5 PM EST

Key Responsibilities
  • Growth Campaign Development & Execution
    • Design and execute digital campaigns to significantly increase monthly user signups.
    • Conduct A/B testing and conversion rate optimisation across all active channels.
    • Utilise the podcast and resource partner network to drive traffic and conversions.
  • Content & Social Media Management
    • Manage and expand brand presence on LinkedIn and X/Twitter.
    • Support and coordinate content creation and scheduling with internal stakeholders.
    • Align content strategy with evolving company narrative focused on broader networking in financial services.
  • Analytics & Funnel Optimisation
    • Leverage CRM and analytics platforms (HubSpot, Intercom, etc.) to monitor user behavior and campaign performance.
    • Identify actionable insights through data to refine campaign strategies.
    • Recommend new tools or integrations to improve user engagement analytics.
Qualifications
  • Experience & Skills
    • 2+ years of experience in growth marketing or a related digital marketing role.
    • Demonstrated success managing multi-channel digital marketing campaigns.
    • Experience with LinkedIn and X/Twitter as growth tools.
  • Technical & Platform Knowledge
    • Familiarity with HubSpot, Intercom, Canva, and similar CRM/design platforms.
    • Basic understanding of email marketing systems, ideally transitioning from platforms like Constant Contact.
    • Understanding of analytics tools to evaluate user engagement and marketing ROI.
  • Mindset & Attributes
    • Proactive, self-starter with a test-and-learn mindset.
    • Strong communication and organizational skills.
    • Comfortable working independently in a fast-paced, scaling tech environment.
What Success Looks Like
  • Boosting digital-driven signups to triple-digit growth.
  • Improved engagement rates and campaign effectiveness measured via HubSpot and analytics dashboards.
  • Timely and effective rollout of the platform’s repositioning strategy.
  • Positive internal feedback on campaign coordination and strategic contribution.
Opportunity

This is a high-impact opportunity to lead marketing in a tech-forward company reshaping networking for financial professionals. You’ll be empowered to bring innovative ideas to life, work directly with leadership, and influence platform-wide user growth. With flexibility in budget and tools, this role provides the runway for a creative, analytical marketer to make a measurable impact and grow alongside a purpose-driven organization.

Application Process

To be considered for this role these steps need to be followed:

  • Fill in the application form
  • Record a video showcasing your skill sets

City of Cape Town, Western Cape, South Africa

#J-18808-Ljbffr
This advertiser has chosen not to accept applicants from your region.

Growth Marketer

Scale Army Careers

Posted 6 days ago

Job Viewed

Tap Again To Close

Job Description

workfromhome

Join to apply for the Growth Marketer role at Scale Army Careers .

Client Our client operates a leading digital platform dedicated to financial professionals, offering tools and networking capabilities for advisors, RIAs, CPAs, and insurance agents. With a growing base of 80,000 users, the platform facilitates mergers and acquisitions, succession planning, and a range of collaborative opportunities across the financial services sector.

Role Overview

The Growth Marketer will spearhead strategic marketing initiatives focused on user acquisition, engagement, and brand positioning. Reporting directly to the executive leadership team, this role is pivotal in optimising marketing performance, shifting brand narrative, and enabling the company to scale efficiently. This position offers the opportunity to architect and implement full-funnel growth campaigns in a dynamic, mission-driven environment.

Location

Fully Remote (Work from Home), 9 AM – 5 PM EST

Key Responsibilities
  • Growth Campaign Development & Execution
    • Design and execute digital campaigns to significantly increase monthly user signups.
    • Conduct A/B testing and conversion rate optimisation across all active channels.
    • Utilise the podcast and resource partner network to drive traffic and conversions.
  • Content & Social Media Management
    • Manage and expand brand presence on LinkedIn and X/Twitter.
    • Support and coordinate content creation and scheduling with internal stakeholders.
    • Align content strategy with evolving company narrative focused on broader networking in financial services.
  • Analytics & Funnel Optimisation
    • Leverage CRM and analytics platforms (HubSpot, Intercom, etc.) to monitor user behavior and campaign performance.
    • Identify actionable insights through data to refine campaign strategies.
    • Recommend new tools or integrations to improve user engagement analytics.
Qualifications
  • Experience & Skills
    • 2+ years of experience in growth marketing or a related digital marketing role.
    • Demonstrated success managing multi-channel digital marketing campaigns.
    • Experience with LinkedIn and X/Twitter as growth tools.
  • Technical & Platform Knowledge
    • Familiarity with HubSpot, Intercom, Canva, and similar CRM/design platforms.
    • Basic understanding of email marketing systems, ideally transitioning from platforms like Constant Contact.
    • Understanding of analytics tools to evaluate user engagement and marketing ROI.
  • Mindset & Attributes
    • Proactive, self-starter with a test-and-learn mindset.
    • Strong communication and organizational skills.
    • Comfortable working independently in a fast-paced, scaling tech environment.
What Success Looks Like
  • Boosting digital-driven signups to triple-digit growth.
  • Improved engagement rates and campaign effectiveness measured via HubSpot and analytics dashboards.
  • Timely and effective rollout of the platform’s repositioning strategy.
  • Positive internal feedback on campaign coordination and strategic contribution.
Opportunity

This is a high-impact opportunity to lead marketing in a tech-forward company reshaping networking for financial professionals. You’ll be empowered to bring innovative ideas to life, work directly with leadership, and influence platform-wide user growth. With flexibility in budget and tools, this role provides the runway for a creative, analytical marketer to make a measurable impact and grow alongside a purpose-driven organization.

Application Process

To be considered for this role these steps need to be followed:

  • Fill in the application form
  • Record a video showcasing your skill sets

City of Cape Town, Western Cape, South Africa

#J-18808-Ljbffr
This advertiser has chosen not to accept applicants from your region.
 

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