177 Career Coach jobs in South Africa

Team Leader Coach

Sandton, Gauteng Discovery Limited

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Job Description

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Business Unit: Discovery Invest

Function: Administration and Office Support

Date: 22 Aug 2025

About Discovery

Discovery’s core purpose is to make people healthier and to enhance and protect their lives. We seek out and invest in exceptional individuals who understand and support our core purpose, and whose own values align with those of Discovery. Our fast-paced and dynamic environment enables smart, self-driven people to be their best. As global thought leaders, Discovery is passionate about innovating in order to not only achieve financial success, but to ignite positive and meaningful change within our society.

About Invest

Launched in 2007, Discovery Invest offers the full range of investment products for any client need, providing access to our top performing range of Discovery funds as well as a wide selection of leading local and international fund managers. Recently, Discovery Invest launched a unique offshore offering to enable South African investors unparalleled ease in accessing international investment opportunities. Discovery Invest is seeking to leverage the shared-value model to promote financial health and freedom for millions of South Africans. Through unique behavioural incentives and benefits, we reward clients for positive investment behaviour with extra investment returns. Discovery Invest is the only shared value investment platform in the country maximizing client outcomes before and after retirement. It is important for our employees to provide world class service to our internal and external clients, thereby ensuring long and sustainable relationships.

Key Purpose

To supervise team/s effectively, using standard processes to ensure the smooth and efficient running of the department.

Responsibilities and Objectives of this role

The main purpose of this role is to manage the administration of all Discovery Invest products applicable to legal transfers i.e. Normal Transfers (Withdrawal and Retirement), Section 14 transfers, Section 50 transfers and Unit transfers.

Key Responsibilities

  • Managing the Administration Team that is responsible for the processing of Section 14 & Section 50 transfers (Directive 135) and Normal transfers (Withdrawal and Retirement)
  • Liaising with Compliance and Legal aid to make amendments to all documentation as Legislation requires.
  • Handling of escalations/queries relating to Section 14 & Section 50 transfers and Normal transfers (Withdrawal and Retirement).
  • Relationship building with our intermediaries and internal and external colleagues /clients
  • Plan team resourcing
  • Monitoring team performance and activities
  • Ensure coaching and necessary training is provided to all staff.
  • Regular feedback to sub-ordinates, as a minimum apply the documented performance management practice used by Discovery.
  • Achieve targets agreed to between line manager and yourself, by using the resource allocated to you.
  • Addressing staff performance and consequence management.
  • Staff development, coaching and training
  • Ensure continual communication between management and the team.
  • Ensure adherence to processes and procedures
  • Make recommendations to enhance processes and system functions
  • Ensure standard operating procedures are up to date and adhered to by all staff.
  • Lead internal and external audits
  • Quality Orientation/Attention To Detail
  • Planning and Organizing/ Work Management
  • Coping and dealing with Pressure
  • Relationship building skills
  • Results orientated
  • Commitment
  • Analysing data, root causes and problem solving

Education

Preferred Qualifications:

  • Matric
  • A minimum of 3-6 years’ working experience in a Senior Administrative role within a LISP industry
  • Extensive LISP administration and process knowledge in legal transfers i.e Section 14, Section50 and Normal transfers.
  • Knowledge and understanding of Long-Term Insurance Legislation, Penson Fund Act and Retirement Products.
  • Knowledge and working experience in Discovery with relevant product knowledge as well as inter-departmental knowledge, knowing how the business fits together.
  • Experience using the following systems is an added advantage:

Paradigm

Compass

EMPLOYMENT EQUITY

The Company’s approved Employment Equity Plan and Targets will be considered as part of the recruitment process. As an Equal Opportunities employer, we actively encourage and welcome people with various disabilities to apply.

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Team Leader Coach

Johannesburg, Gauteng Discovery Limited

Posted 2 days ago

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Job Description

About Discovery


Discovery’s core purpose is to make people healthier and to enhance and protect their lives. We seek out and invest in exceptional individuals who understand and support ourcore purpose, and whose own values align with those of Discovery. Our fast-paced and dynamic environment enables smart, self-driven people to be their best. As globalthought leaders, Discovery is passionate about innovating in order to not only achieve financial success, but to ignite positive and meaningful change within our society.

About Discovery Bank


Discovery Bank is a bank like no other – a shared-value bank, designed with our clients in mind. We’re all about sharing the value that clients create when they manage theirmoney well, back with them through exceptional interest rates and rewards. Our Vitality Money programme measures how well clients manage their finances, informs them ofwhat it means to be financially healthy, and empowers them with the knowledge to get enhanced rewards for managing their money well. If you’re adaptable, a problem-solver, always questioning the way things are done, passionate about doing what is right, and obsessed with providing quality service experience, we have a job for youwhere you can be your best in an environment that’s safe and nurturing.

Job Purpose

The Team Leader Coach supports a high performing team of Bankers and manages monthly targets within SLA and sets a quality standard. The incumbent also facilitates and drives projects from initiation to completion as well as initiates innovative solutions to gain efficiency. The role focuses on continuous improvement and customer-centricity across all service channels, including AI-powered chat, call centre operations and escalation management.

Areas of responsibility may include but are not limited to :

  • Leading and building, dynamic high-performance teams who are multiskilled and operationally agile
  • Agile coaching approach to improve both digital and human-led support interactions
  • Drive new initiatives and changes within the team via change management processes
  • Stay informed on fintech trends, cybersecurity practices, and digital compliance standards
  • Act as a digital ambassador, encouraging digital adoption within your team and broader client service community
  • Identify knowledge and skills gaps within their team through performance trend analysis and focus on increasing staff skills through targeted coaching
  • Strategize, plans, design and conduct coaching interventions monthly that focus on closing identified gaps across the team
  • Collaborate and share best practices and learnings with peers and other stakeholders to benefit the whole client service business
  • Represent bank client services in different external forums by consistently articulating bank principles in building bank processes
  • Consolidating and presenting team reports on performance, new initiatives, operational & people challenges in Manco’s
  • Ensures awareness and knowledge of new systems functionality, review of SOP’s, products are embedded within the team
  • Identify and reduce friction points that lead to escalations
  • Ensure admin related to FAIS requirements, coaching, meetings and change management aspects are documented and saved centrally for auditing purposes
  • Monthly incentive auditing, reviews and submissions to ensure accurate remuneration of bankers including monthly feedback in this regard

Special Conditions

  • Full time, in office position
  • Flexibility to work shifts, Monday to Sunday, including evenings, weekends and public holidays (24/7/365)

Experience & Education

  • A bachelors degree with subjects relating to commerce
  • Atleast 2-4 years working experience in a call centre environment including 1-2 years’ experience in the financial or banking industry
  • 2-3 years leadership experience is advantageous
  • Studying towards FAIS accreditation is advantageous

Personal attributes and Skills

  • Passionate about leading, growing and developing people
  • Digitally savvy and eager to learn about promote new technologies
  • Motivating self, team and others as leadership is shared in the environment
  • Influencing and persuading
  • Excellent time management
  • Detail focused with a commitment to accuracy and quality
  • Pro-active / Taking initiative
  • Ability to work under pressure
  • Analytical thinking / problem solving
  • Adaptable and thriving in a fast-paced environment
  • Deadline conscious
  • Knowledge of Excel, MS word, MS outlook, MS PowerPoint, Chat GPT and all new AI tools
  • Strong interpersonal skills
  • Ability to work independently with minimal supervision, as well as within a group
  • Coaching skills
  • Presentation and facilitation skills
  • Knowledge of best practice in operations and leadership advantageous

EMPLOYMENT EQUITY

The Company’s approved Employment Equity Plan and Targets will be considered as part of the recruitment process. As an Equal Opportunities employer, we actively encourage and welcome people with various disabilities to apply.

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Learning & Development Coach

Cape Town, Western Cape Sonata One group

Posted 9 days ago

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Job Description

Sonata One is a rapidly scaling, regulated fund services and technology (fintech) business. We're The Private Funds Clearinghouse, connecting more than 53,000 investors with 6,500 funds and 180 fund managers around the globe. Our vision is to change the paradigm of private markets investing through harmonising the end-to-end investment process within one platform. Investors benefitfrom a seamless, one & done experience across the fund lifecycle (from fund selection and subscription through to settlement and reporting) underpinned by a globally compliant KYC passport and 24/7 support. Fund managers can raise capital faster at a lower cost from a wider pool of pre-approved investors. Founded in 2015, Sonata One has a presence in eight locations worldwide including the US, UKand Luxembourg, Guernsey, South Africa and Mauritius.

We operate as #OneGlobalThread in line with our values: We challenge the norm, we change the way we think and work, by connecting systems and people, while committing to our vision and each other. We are now looking to recruit an experienced Learning and Development Coach to join our global team.

Position Overview:

We are seeking an experienced, innovative Learning and Development (L&D) Coach to join our dynamic team within a highly regulated, global financial services business. This role requires a proactive and creative individual, passionate about delivering impactful training programs, incorporating the latest technological advancements to engage and support our employees’ continuous professional growth. This position will oversee a range of learning initiatives, from technical and regulatory training to essential soft skills development. This role combines facilitation, coaching, and program development to empower employees to reach their full potential and support business goals.

Responsibilities:

Learning Program Design & Delivery

  • Deliver interactive workshops, training sessions, and coaching programs (in-person and virtual).
  • Adapt delivery style to suit diverse learning needs and levels of experience.
  • Work with stakeholders to identify training needs and performance gaps.
  • Develop or customize training materials, e-learning modules, and supporting resources.
  • Provide one-on-one or group coaching to support individual growth and performance improvement.
  • Help learners apply knowledge to real-world work situations.

Technology Integration for Learning

  • Implement and manage learning technologies and systems (e.g., Learning Management Systems, virtual learning tools, gamification, AI-based learning, etc.) to optimize training delivery.
  • Stay up to date with emerging learning technologies and integrate them where applicable to enhance training impact.
  • Drive digital transformation within L&D by creating engaging e-learning modules, video-based training, simulations, and interactive content.

Stakeholder Collaboration & Relationship Management

  • Partner with internal stakeholders, including compliance, risk management, and senior leadership, to ensure training programs align with business goals and regulatory requirements.
  • Create and enable a learning culture by engaging leaders and teams in the importance of ongoing skill development and professional growth.

Measurement & Continuous Improvement

  • Conduct regular training audits to ensure compliance with industry standards and best practices.
  • Develop a data-driven approach to measure employee performance pre- and post-training to ensure impactful learning outcomes.

Qualifications:

  • Experience in Learning & Development, preferably within a regulated financial services industry.
  • Excellent facilitation and presentation skills.
  • Strong interpersonal and coaching skills, with the ability to motivate and inspire.
  • Experience with instructional design principles and adult learning methodologies.
  • Proficiency in delivering both face-to-face and virtual training.
  • Strong organizational skills with attention to detail.
  • Proficiency with Learning Management Systems (LMS), e-learning software, and virtual learning tools.
  • Familiarity with tools for digital content creation, video editing, and multimedia design.
  • Effective communication and interpersonal skills, with the ability to engage diverse audiences and build relationships across all levels.
  • Certified Professional in Learning and Performance (CPLP), ATD, or similar L&D certifications are advantageous.

Being part of Sonata One provides a collaborative and inclusive work culture that values innovation and diversity. We believe in the power of our unique mission, and we all work together towards that one single goal. We also believe in being real. We are not a big corporate. Everyone has an important role to fulfil, and your contribution will be an integral part of our success story.

  • Private Medical Insurance – Comprehensive coverage to support your health
  • Life Insurance – Peace of mind for you and your loved ones
  • Income Protection – Financial support when you need it most
  • Annual Leave – With extra days that grow the longer you’re with us
  • Pension Scheme – Employee matched helping you plan confidently for the future
  • Wellness Budget – Investing in your health with a gym membership
  • Employee Assistance Program – Confidential, 24/7 support for life’s ups and downs
  • Enhanced Maternity, Paternity & Adoption Leave – Because family matters
  • Career Training & Development – Ongoing learning opportunities to help you grow
  • Paid Volunteering Day – Take time to give back to causes you care about
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Career Coach (Freelance)

ELVTR

Posted 16 days ago

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Job Description

workfromhome

ELVTR is redefining online education by offering live, cohort-based courses led by top executives from global brands like Nike, Google, Netflix, and Meta. Our mission: to make elite career education accessible and transformational.

Since launching in 2019, we’ve grown into a global team of 140+ innovators, serving 10,000+ students worldwide. Every course is designed not just to impart knowledge but to drive tangible career outcomes. And we’re just getting started.

Position Overview:

ELVTR is looking for a compassionate, results-driven Career Coach to support students as they transition into new careers after completing our courses. You’ll provide personalized guidance, professional development support, and actionable strategies that help our students turn education into meaningful career outcomes.

This is a freelance, remote position open to candidates based in South Africa.

This role is for you if you’re:

  • Passionate about helping people transform their careers and lives.
  • A strong communicator who builds trust with diverse learners.
  • Strategic, with a focus on measurable progress and clear outcomes.
  • Organized, self-motivated, and thrive in a remote work environment.
  • Curious about hiring trends, job market dynamics, and professional development.

Responsibilities

  • Career Coaching: Provide one-on-one coaching to help students define their career goals and create actionable plans.
  • Student Assessments: Evaluate student profiles to identify transferable skills and areas for development.
  • Job Search Strategy: Develop tailored strategies, including resume refinement, LinkedIn optimization, and cover letter writing.
  • Interview Preparation: Conduct mock interviews, offering feedback on delivery, storytelling, and communication.
  • Job Search Techniques: Teach advanced methods like networking, cold outreach, and optimizing job boards.
  • Employer Connections: Leverage industry knowledge and relationships to facilitate introductions to employers and mentors.
  • Progress Tracking: Monitor student progress with measurable KPIs, maintaining detailed records of engagement and outcomes.
  • Action Plans: Create and manage personalized career action plans, with clear milestones and regular check-ins.
  • Confidence Building: Provide guidance on personal branding, soft skills, and overcoming psychological barriers like imposter syndrome.
  • Collaboration: Work closely with product and content teams to offer feedback on market trends and curriculum enhancements.
  • 3-5 years of experience in career coaching or talent development, guiding professionals or career changers through job transitions.
  • Strong understanding of modern hiring practices, talent acquisition trends, and recruitment processes across industries.
  • Expertise in CV/resume writing, LinkedIn optimization, and interview preparation with a results-driven approach to job search strategy.
  • Exceptional communication and interpersonal skills, able to build rapport and provide direct, constructive feedback.
  • Comfortable working with data to track goals, progress, and job search outcomes.
  • Tech-savvy and proficient in digital tools like CRM platforms, Google Workspace, scheduling software, and virtual communication platforms (e.g., Zoom, Slack).
  • Experience working with adult learners in remote or online environments is a plus.
  • Professional certifications (e.g., ICF, CPRW, GCDF) are a strong plus.
  • Competitive salary with performance-based bonuses.
  • A collaborative, mission-driven team culture focused on real impact.

Why Join ELVTR:

  • At ELVTR, you’re not just coaching careers — you’re changing lives.
  • Every course unlocks new career opportunities. You’ll play a key role in making that transformation real.
  • Make a measurable difference by guiding learners to real jobs.
  • As we scale, so will your impact and professional growth.
  • Be part of a mission-driven team that values innovation, collaboration, and results.

Join Us:

Ready to help people transform their careers? Apply now to become an integral part of ELVTR’s student success team.

ELVTR is committed to providing equal opportunities and fostering a diverse, inclusive environment for all, whether you join us as an employee or a contractor.

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Process Coach Production

Pretoria, Gauteng Ford Motor Company

Posted 4 days ago

Job Viewed

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Job Description

**SHORT DESCRIPTION: ROLE SUMMARY** : Lead Trim, Chassis & Final Lines, be accountable for the production line, managing change, and coaching employees.
**POSITION DETAILS:**
+ Ensure production targets are met as outlined in Safety, Quality, Delivery, Cost, People, Maintenance, Environment (SQDCPME) Policy Deployment.
+ Maintain discipline & standardized processes in work areas as outlined in the Operation Instruction Sheet ( OIS), Work Element Sheet (WES) & the Work Balance Board (WBB) procedures.
+ Understand, Implement & Manage Ford's Production System (FPS).
+ Manage absenteeism levels, employee versatility & manning assignments in the area of responsibility.
+ Maintain the areas Quality Operating System (QPIP).
+ Manage and maintain your area scorecard by meeting your Quality targets (FRC) and sustainability.
+ Understand all EOL issues and plan accordingly on fixes and Permanent Corrective Action (PCA)
+ Participate in PIC Room, Verability Reduction Team (VRT), Ford Customer Product Audit (FCPA) & Zone Control Center (ZCC) requirements.
+ Understand, analyze & react to any TCF Concerns.
+ Create a conducive environment for continuous improvement and motivate employees.
+ Enforce Company Safety Regulations, Departmental Housekeeping, & Environmental Standards, maintaining a healthy & safe work environment (i.e., ISO 9000 / ISO 14000 & TS 16949 procedures).
At Ford Motor Company, we believe freedom of movement drives human progress. With our incredible plans for the future of mobility, we have a wide variety of opportunities for you to accelerate your career and help us define tomorrow's transportation.
**PERFORMANCE MEASURES/ SUCCESS CRITERIA:**
+ Maintain discipline & standardized process in work areas as outlined in Operation Instruction Sheet (OIS), Work Element Sheet (WES) & Work Balance Board (WBB) procedures.
+ Results achieved around Quality and Volume in prior roles and indication in role around improving the indicators.
**KNOWLEDGE, SKILLS, and ABILITIES (KSA):**
+ Must have strong written and verbal communication skills
+ Experience in the Automotive industry.
+ Leadership in directing and Leading a Team.
+ Painter Charts and Problem Solving.
+ Green Belt Certification
+ Basic SPC Knowledge.
+ 8D Problem Solving.
+ Reading FIS Reports.
**QUALIFICATIONS & EXPERIENCE:**
+ National Diploma /Degree Mechanical/ Industrial/Electrical Engineering and Production/Operation Management Diploma or Relevant Qualification.
+ Minimum of 3-5 years within the Automotive Industry in Leading a section of employees.
+ Must have displayed proven capability of leading a team in a current or previous roles - provide Indicators and results achieved.
**Requisition ID** : 50023
This advertiser has chosen not to accept applicants from your region.

Process Coach Production

Ford Motor Company

Posted 4 days ago

Job Viewed

Tap Again To Close

Job Description

**SHORT DESCRIPTION: ROLE SUMMARY** : Lead Trim, Chassis & Final Lines, be accountable for the production line, managing change, and coaching employees.
**POSITION DETAILS:**
+ Ensure production targets are met as outlined in Safety, Quality, Delivery, Cost, People, Maintenance, Environment (SQDCPME) Policy Deployment.
+ Maintain discipline & standardized processes in work areas as outlined in the Operation Instruction Sheet ( OIS), Work Element Sheet (WES) & the Work Balance Board (WBB) procedures.
+ Understand, Implement & Manage Ford's Production System (FPS).
+ Manage absenteeism levels, employee versatility & manning assignments in the area of responsibility.
+ Maintain the areas Quality Operating System (QPIP).
+ Manage and maintain your area scorecard by meeting your Quality targets (FRC) and sustainability.
+ Understand all EOL issues and plan accordingly on fixes and Permanent Corrective Action (PCA)
+ Participate in PIC Room, Verability Reduction Team (VRT), Ford Customer Product Audit (FCPA) & Zone Control Center (ZCC) requirements.
+ Understand, analyze & react to any TCF Concerns.
+ Create a conducive environment for continuous improvement and motivate employees.
+ Enforce Company Safety Regulations, Departmental Housekeeping, & Environmental Standards, maintaining a healthy & safe work environment (i.e., ISO 9000 / ISO 14000 & TS 16949 procedures).
At Ford Motor Company, we believe freedom of movement drives human progress. With our incredible plans for the future of mobility, we have a wide variety of opportunities for you to accelerate your career and help us define tomorrow's transportation.
**PERFORMANCE MEASURES/ SUCCESS CRITERIA:**
+ Maintain discipline & standardized process in work areas as outlined in Operation Instruction Sheet (OIS), Work Element Sheet (WES) & Work Balance Board (WBB) procedures.
+ Results achieved around Quality and Volume in prior roles and indication in role around improving the indicators.
**KNOWLEDGE, SKILLS, and ABILITIES (KSA):**
+ Must have strong written and verbal communication skills
+ Experience in the Automotive industry.
+ Leadership in directing and Leading a Team.
+ Painter Charts and Problem Solving.
+ Green Belt Certification
+ Basic SPC Knowledge.
+ 8D Problem Solving.
+ Reading FIS Reports.
**QUALIFICATIONS & EXPERIENCE:**
+ National Diploma /Degree Mechanical/ Industrial/Electrical Engineering and Production/Operation Management Diploma or Relevant Qualification.
+ Minimum of 3-5 years within the Automotive Industry in Leading a section of employees.
+ Must have displayed proven capability of leading a team in a current or previous roles - provide Indicators and results achieved.
**Requisition ID** : 50023
This advertiser has chosen not to accept applicants from your region.

Team leader coach

Sandton, Gauteng Discovery Limited

Posted today

Job Viewed

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Job Description

permanent
Select how often (in days) to receive an alert: Business Unit: Discovery Invest Function: Administration and Office Support Date: 22 Aug 2025 About Discovery Discovery’s core purpose is to make people healthier and to enhance and protect their lives. We seek out and invest in exceptional individuals who understand and support our core purpose, and whose own values align with those of Discovery. Our fast-paced and dynamic environment enables smart, self-driven people to be their best. As global thought leaders, Discovery is passionate about innovating in order to not only achieve financial success, but to ignite positive and meaningful change within our society. About Invest Launched in 2007, Discovery Invest offers the full range of investment products for any client need, providing access to our top performing range of Discovery funds as well as a wide selection of leading local and international fund managers. Recently, Discovery Invest launched a unique offshore offering to enable South African investors unparalleled ease in accessing international investment opportunities. Discovery Invest is seeking to leverage the shared-value model to promote financial health and freedom for millions of South Africans. Through unique behavioural incentives and benefits, we reward clients for positive investment behaviour with extra investment returns. Discovery Invest is the only shared value investment platform in the country maximizing client outcomes before and after retirement. It is important for our employees to provide world class service to our internal and external clients, thereby ensuring long and sustainable relationships. Key Purpose To supervise team/s effectively, using standard processes to ensure the smooth and efficient running of the department. Responsibilities and Objectives of this role The main purpose of this role is to manage the administration of all Discovery Invest products applicable to legal transfers i.e. Normal Transfers (Withdrawal and Retirement), Section 14 transfers, Section 50 transfers and Unit transfers. Key Responsibilities Managing the Administration Team that is responsible for the processing of Section 14 & Section 50 transfers (Directive 135) and Normal transfers (Withdrawal and Retirement) Liaising with Compliance and Legal aid to make amendments to all documentation as Legislation requires. Handling of escalations/queries relating to Section 14 & Section 50 transfers and Normal transfers (Withdrawal and Retirement). Relationship building with our intermediaries and internal and external colleagues /clients Plan team resourcing Monitoring team performance and activities Ensure coaching and necessary training is provided to all staff. Regular feedback to sub-ordinates, as a minimum apply the documented performance management practice used by Discovery. Achieve targets agreed to between line manager and yourself, by using the resource allocated to you. Addressing staff performance and consequence management. Staff development, coaching and training Ensure continual communication between management and the team. Ensure adherence to processes and procedures Make recommendations to enhance processes and system functions Ensure standard operating procedures are up to date and adhered to by all staff. Lead internal and external audits Quality Orientation/Attention To Detail Planning and Organizing/ Work Management Coping and dealing with Pressure Relationship building skills Results orientated Commitment Analysing data, root causes and problem solving Education Preferred Qualifications: Matric A minimum of 3-6 years’ working experience in a Senior Administrative role within a LISP industry Extensive LISP administration and process knowledge in legal transfers i.e Section 14, Section50 and Normal transfers. Knowledge and understanding of Long-Term Insurance Legislation, Penson Fund Act and Retirement Products. Knowledge and working experience in Discovery with relevant product knowledge as well as inter-departmental knowledge, knowing how the business fits together. Experience using the following systems is an added advantage: Paradigm Compass EMPLOYMENT EQUITYThe Company’s approved Employment Equity Plan and Targets will be considered as part of the recruitment process. As an Equal Opportunities employer, we actively encourage and welcome people with various disabilities to apply. #J-18808-Ljbffr
This advertiser has chosen not to accept applicants from your region.
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Team leader coach

Johannesburg, Gauteng Discovery Limited

Posted today

Job Viewed

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Job Description

permanent
About Discovery Discovery’s core purpose is to make people healthier and to enhance and protect their lives. We seek out and invest in exceptional individuals who understand and support ourcore purpose, and whose own values align with those of Discovery. Our fast-paced and dynamic environment enables smart, self-driven people to be their best. As globalthought leaders, Discovery is passionate about innovating in order to not only achieve financial success, but to ignite positive and meaningful change within our society.About Discovery Bank Discovery Bank is a bank like no other – a shared-value bank, designed with our clients in mind. We’re all about sharing the value that clients create when they manage theirmoney well, back with them through exceptional interest rates and rewards. Our Vitality Money programme measures how well clients manage their finances, informs them ofwhat it means to be financially healthy, and empowers them with the knowledge to get enhanced rewards for managing their money well. If you’re adaptable, a problem-solver, always questioning the way things are done, passionate about doing what is right, and obsessed with providing quality service experience, we have a job for youwhere you can be your best in an environment that’s safe and nurturing. Job Purpose The Team Leader Coach supports a high performing team of Bankers and manages monthly targets within SLA and sets a quality standard. The incumbent also facilitates and drives projects from initiation to completion as well as initiates innovative solutions to gain efficiency. The role focuses on continuous improvement and customer-centricity across all service channels, including AI-powered chat, call centre operations and escalation management.Areas of responsibility may include but are not limited to : Leading and building, dynamic high-performance teams who are multiskilled and operationally agile Agile coaching approach to improve both digital and human-led support interactions Drive new initiatives and changes within the team via change management processes Stay informed on fintech trends, cybersecurity practices, and digital compliance standards Act as a digital ambassador, encouraging digital adoption within your team and broader client service community Identify knowledge and skills gaps within their team through performance trend analysis and focus on increasing staff skills through targeted coaching Strategize, plans, design and conduct coaching interventions monthly that focus on closing identified gaps across the team Collaborate and share best practices and learnings with peers and other stakeholders to benefit the whole client service business Represent bank client services in different external forums by consistently articulating bank principles in building bank processes Consolidating and presenting team reports on performance, new initiatives, operational & people challenges in Manco’s Ensures awareness and knowledge of new systems functionality, review of SOP’s, products are embedded within the team Identify and reduce friction points that lead to escalations Ensure admin related to FAIS requirements, coaching, meetings and change management aspects are documented and saved centrally for auditing purposes Monthly incentive auditing, reviews and submissions to ensure accurate remuneration of bankers including monthly feedback in this regard Special Conditions Full time, in office position Flexibility to work shifts, Monday to Sunday, including evenings, weekends and public holidays (24/7/365) Experience & Education A bachelors degree with subjects relating to commerce Atleast 2-4 years working experience in a call centre environment including 1-2 years’ experience in the financial or banking industry 2-3 years leadership experience is advantageous Studying towards FAIS accreditation is advantageous Personal attributes and Skills Passionate about leading, growing and developing people Digitally savvy and eager to learn about promote new technologies Motivating self, team and others as leadership is shared in the environment Influencing and persuading Excellent time management Detail focused with a commitment to accuracy and quality Pro-active / Taking initiative Ability to work under pressure Analytical thinking / problem solving Adaptable and thriving in a fast-paced environment Deadline conscious Knowledge of Excel, MS word, MS outlook, MS Power Point, Chat GPT and all new AI tools Strong interpersonal skills Ability to work independently with minimal supervision, as well as within a group Coaching skills Presentation and facilitation skills Knowledge of best practice in operations and leadership advantageous EMPLOYMENT EQUITY The Company’s approved Employment Equity Plan and Targets will be considered as part of the recruitment process. As an Equal Opportunities employer, we actively encourage and welcome people with various disabilities to apply. #J-18808-Ljbffr
This advertiser has chosen not to accept applicants from your region.

Learning & development coach

Cape Town, Western Cape Sonata One Group

Posted today

Job Viewed

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Job Description

permanent
Sonata One is a rapidly scaling, regulated fund services and technology (fintech) business. We're The Private Funds Clearinghouse, connecting more than 53,000 investors with 6,500 funds and 180 fund managers around the globe. Our vision is to change the paradigm of private markets investing through harmonising the end-to-end investment process within one platform. Investors benefitfrom a seamless, one & done experience across the fund lifecycle (from fund selection and subscription through to settlement and reporting) underpinned by a globally compliant KYC passport and 24/7 support. Fund managers can raise capital faster at a lower cost from a wider pool of pre-approved investors. Founded in 2015, Sonata One has a presence in eight locations worldwide including the US, UKand Luxembourg, Guernsey, South Africa and Mauritius. We operate as #One Global Thread in line with our values: We challenge the norm, we change the way we think and work, by connecting systems and people, while committing to our vision and each other. We are now looking to recruit an experienced Learning and Development Coach to join our global team. Position Overview: We are seeking an experienced, innovative Learning and Development (L&D) Coach to join our dynamic team within a highly regulated, global financial services business. This role requires a proactive and creative individual, passionate about delivering impactful training programs, incorporating the latest technological advancements to engage and support our employees’ continuous professional growth. This position will oversee a range of learning initiatives, from technical and regulatory training to essential soft skills development. This role combines facilitation, coaching, and program development to empower employees to reach their full potential and support business goals. Responsibilities: Learning Program Design & Delivery Deliver interactive workshops, training sessions, and coaching programs (in-person and virtual). Adapt delivery style to suit diverse learning needs and levels of experience. Work with stakeholders to identify training needs and performance gaps. Develop or customize training materials, e-learning modules, and supporting resources. Provide one-on-one or group coaching to support individual growth and performance improvement. Help learners apply knowledge to real-world work situations. Technology Integration for Learning Implement and manage learning technologies and systems (e.g., Learning Management Systems, virtual learning tools, gamification, AI-based learning, etc.) to optimize training delivery. Stay up to date with emerging learning technologies and integrate them where applicable to enhance training impact. Drive digital transformation within L&D by creating engaging e-learning modules, video-based training, simulations, and interactive content. Stakeholder Collaboration & Relationship Management Partner with internal stakeholders, including compliance, risk management, and senior leadership, to ensure training programs align with business goals and regulatory requirements. Create and enable a learning culture by engaging leaders and teams in the importance of ongoing skill development and professional growth. Measurement & Continuous Improvement Conduct regular training audits to ensure compliance with industry standards and best practices. Develop a data-driven approach to measure employee performance pre- and post-training to ensure impactful learning outcomes. Qualifications: Experience in Learning & Development, preferably within a regulated financial services industry. Excellent facilitation and presentation skills. Strong interpersonal and coaching skills, with the ability to motivate and inspire. Experience with instructional design principles and adult learning methodologies. Proficiency in delivering both face-to-face and virtual training. Strong organizational skills with attention to detail. Proficiency with Learning Management Systems (LMS), e-learning software, and virtual learning tools. Familiarity with tools for digital content creation, video editing, and multimedia design. Effective communication and interpersonal skills, with the ability to engage diverse audiences and build relationships across all levels. Certified Professional in Learning and Performance (CPLP), ATD, or similar L&D certifications are advantageous. Being part of Sonata One provides a collaborative and inclusive work culture that values innovation and diversity. We believe in the power of our unique mission, and we all work together towards that one single goal. We also believe in being real. We are not a big corporate. Everyone has an important role to fulfil, and your contribution will be an integral part of our success story. Private Medical Insurance – Comprehensive coverage to support your health Life Insurance – Peace of mind for you and your loved ones Income Protection – Financial support when you need it most Annual Leave – With extra days that grow the longer you’re with us Pension Scheme – Employee matched helping you plan confidently for the future Wellness Budget – Investing in your health with a gym membership Employee Assistance Program – Confidential, 24/7 support for life’s ups and downs Enhanced Maternity, Paternity & Adoption Leave – Because family matters Career Training & Development – Ongoing learning opportunities to help you grow Paid Volunteering Day – Take time to give back to causes you care about Apply for this job * indicates a required field First Name * Last Name * Preferred First Name Email * Phone Resume/CV Enter manually Accepted file types: pdf, doc, docx, txt, rtf Enter manually Accepted file types: pdf, doc, docx, txt, rtf Linked In Profile Website What is you desired salary? * Do you live within commutable distance of our offices? * Select. #J-18808-Ljbffr
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LACE Enterprise Agile Coach

Gauteng, Gauteng The Weir Group PLC

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LACE Enterprise Agile Coach page is loadedLACE Enterprise Agile Coach Apply remote type Yes locations ZA001 - MIN - Johannesburg - Isando time type Full time posted on Posted 3 Days Ago time left to apply End Date: August 27, 2025 (1 day left to apply) job requisition id R0030253

Job Title: LACE Agile Coach

Division (Weir Minerals)

Location: South Africa/ Spain

Remote


Purpose of Role: The role of LACE Agile Coach will guide the organisation through its Lean-Agile journey, ensuring alignment with the Scaled Agile Framework (SAFe) and the company’s strategic goals. This includes championing the adoption of agile practices across the business by coaching teams and individuals in SAFe and working with them to move to a model of continuous value delivery. In common with other LACE team roles, they will be a passionate advocate for Lean-Agile principles and a catalyst for change, driving the organisation towards operational excellence and customer-centric innovation. The LACE capability will provide the resources and frameworks for teams adopting these new ways of working, and the LACE Agile Coach will be a prominent figure in the development and sharing of these.


Why choose Weir:


Be part of a global organization dedicated to building a better future: At Weir, the growing world depends on us. It depends on us constantly reinventing, quickly adapting and continually finding better, faster, more sustainable ways to access the resources it needs to thrive. And it depends on each of us doing the best work of our lives. It’s a big challenge – but it is exciting.

An opportunity to grow your own way: Everything moves fast in the dynamic world of Weir. This creates opportunities for us to take on new challenges, explore new areas, learn, progress and excel. Best of all, there is no set path that our people must take. Instead, everyone is given the support and freedom to tailor-make their own career and do the best work of their lives.

Feel empowered to be yourself and belong : Weir is a welcoming, inclusive place, where each individual’s contribution is recognized and all employees are encouraged to innovate, collaborate and be themselves. We continually focus on people and their wellbeing. We believe in fairness and choose to be honest, transparent and authentic in everything we do.

Key Responsibilities:

  • Facilitate Lean-Agile Transformation: Guide the organization through its Agile journey, ensuring alignment with SAFe and strategic goals, while championing continuous value delivery.
  • Coaching, Mentoring, and Training: Provide hands-on coaching to Agile teams, Release Train Engineers RTEs, Scrum Masters, and Product Owners, and deliver training to executives, managers, and team members to strengthen their understanding of SAFe principles.
  • Continuous Improvement and Metrics: Lead efforts to enhance processes and efficiency within the operating model, while defining and tracking key performance indicators (KPIs to measure Lean-Agile effectiveness and report progress to senior leadership
  • Change Leadership and Collaboration: Foster innovation and relentless improvement by acting as a change agent, building collaborative relationships with stakeholders, partners, and sponsors, and adapting to evolving team and scope requirements.
  • Safety First: Demonstrate 100% commitment to our zero harm behaviors in support of our drive towards developing a world class safety culture.

Job Knowledge/Education and Qualifications:

  • Bachelor’s or Master’s degree in Computer Science, Business, Project Management, Business/Administration, Information Technology, Information Systems, Technical, MBA
  • Relevant certifications such as SAFe Agilist (SA), Certified Scrum Master (CSM) are preferred.
  • Minimum of 5 years of experience as an Agile coach with an understanding of SAFe and experience working within an agile operating model in a global company.
  • Direct experience with the Scaled Agile Framework (SAFe), including implementing and managing SAFe at various levels.
  • Extensive experience in training, coaching and mentoring teams and individuals in Agile practices. Proficiency in Agile tools and technologies, such as Jira, ADO, Planview.


Founded in 1871, Weir is a world leading engineering business with a purpose to make mining operations smarter, more efficient and sustainable. Thanks to Weir’s technology, our customers can produce essential metals and minerals using less energy, water and waste at lower cost. With the increasing need for metals and minerals for climate change solutions, Weir colleagues are playing their part in powering a low carbon future. We are a global family of 11,000 uniquely talented people in over 60 counties, inspiring each other to do the best work of our lives.

For additional information about what it is like to work at Weir, please visit our Career Page and LinkedIn Life Page .

Weir is committed to an inclusive and diverse workplace. We are an equal opportunity employer and do not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, veteran status, disability, age, or any other legally protected status.

#minerals

About Us

We are Weir. And the growing world depends on us. It depends on us constantly reinventing. Quickly adapting. Continually finding better, faster, more sustainable ways to access the resources it needs to thrive. And it depends on each and every one of us doing the best work of our lives. It’s a big challenge – but it’s exciting. And it’s one we can’t wait to be part of.

Thank you for your interest in joining us.

#J-18808-Ljbffr
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