9 Care Associate jobs in South Africa

Customer Care Associate EMEA

Remote

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Job Description

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About Remote

Remote is solving modern organizations’ biggest challenge – navigating global employment compliantly with ease. We make it possible for businesses of all sizes to recruit, pay, and manage international teams. With our core values at heart and future focused work culture, our team works tirelessly on ambitious problems, asynchronously, around the world. You can find Remoters working from 6 different continents (Antarctica left to go!) and all of our positions are fully remote.

About Remote

Remote is solving modern organizations’ biggest challenge – navigating global employment compliantly with ease. We make it possible for businesses of all sizes to recruit, pay, and manage international teams. With our core values at heart and future focused work culture, our team works tirelessly on ambitious problems, asynchronously, around the world. You can find Remoters working from 6 different continents (Antarctica left to go!) and all of our positions are fully remote.

We encourage every member of the Remote team to bring their talents, experiences and culture to the table to help us build the best-in-class HR platform.

If you are energetic, curious, motivated and ambitious, be part of our world. Apply now and define the future of work!

What This Job Can Offer You

The Customer Care Associate position at Remote is focused on supporting our standard users. The Customer Care Associate will be responsible for providing customer support to our various user types across a number of verticals and product areas via email and live messaging channels.

What You Bring

  • Strong problem-solving skills with a passion for enhancing the customer journey and advocating for customer needs.
  • 1-3 years of experience (or equivalent) in Customer Support or Customer Enablement within a product or tech environment, with hands-on experience in Live Chat and Email Support.
  • Experience using CRM tools to manage customer interactions and support workflows.
  • Proven ability to collaborate with multiple stakeholders who have varying priorities.
  • Excellent team collaboration and communication skills—diligent, persistent, yet kind and patient with others.
  • Strong interest in modern web technologies and applications, with the ability to navigate ambiguous situations comfortably.
  • Fluent in written and spoken English.
  • Experience working remotely or in a fast-growing organization.
  • Familiarity with HR, Payroll, Healthcare, and/or Pension systems.


Key Responsibilities

  • Responsible for solving tickets per week across various Remote verticals
  • Maintain productivity standards, while ensuring high attention to detail with a healthy obsession with the customer journey and customer advocacy.
  • Respond within agreed Service Level time to standard tickets via email and live messaging across all verticals
  • Work in close collaboration with the Customer Success, cross-vertical operational teams and Sales.
  • You’ll be the voice and the ear for our users


Practicals

  • You'll report to: Director of Customer Care
  • Team: Customer Care
  • Location: For this position we welcome everyone to apply, but we will prioritize applications from the following locations as we encourage our teams to diversify;
  • Start date: As soon as possible


Application process

  • Interview with recruiter
  • Interview with hiring manager
  • Interview with team member (no managers present)
  • Bar Raiser Interview
  • Prior employment verification check


Remote's Total Rewards philosophy is to ensure fair, unbiased compensation and fair equity pay along with competitive benefits in all locations in which we operate. We do not agree to or encourage cheap-labor practices and therefore we ensure to pay above in-location rates. We hope to inspire other companies to support global talent-hiring and bring local wealth to developing countries.

At first glance our salary bands seem quite wide - here is some context. At Remote we have international operations and a globally distributed workforce. We use geo ranges to consider geographic pay differentials as part of our global compensation strategy to remain competitive in various markets while we hiring globally.

Our salary ranges are determined by role, level and location, and our job titles may span more than one career level. The actual base pay for the successful candidate in this role is dependent upon many factors such as location, transferable or job-related skills, work experience, relevant training, business needs, and market demands. The base salary range may be subject to change.

At Remote, we foster internal mobility as a key element of our culture of employee growth and development, supported by a compensation philosophy that guarantees pay equity and fairness. Therefore, all compensation changes associated with an internal move will be reviewed by the Total Rewards & People Enablement team on a case by case basis.

The annual salary range for this full-time position is

$14,450—$2,500 USD

Benefits

Our full benefits & perks are explained in our handbook at remote.com/r/benefits. As a global company, each country works differently, but some benefits/perks are for all Remoters:

  • work from anywhere
  • flexible paid time off
  • flexible working hours (we are async)
  • 16 weeks paid parental leave
  • mental health support services
  • stock options
  • learning budget
  • home office budget & IT equipment
  • budget for local in-person social events or co-working spaces


How You’ll Plan Your Day (and Life)

We work async at Remote which means you can plan your schedule around your life (and not around meetings). Read more at remote.com/async.

You will be empowered to take ownership and be proactive. When in doubt you will default to action instead of waiting. Your life-work balance is important and you will be encouraged to put yourself and your family first, and fit work around your needs.

If that sounds like something you want, apply now!

How To Apply

  • Please fill out the form below and upload your CV with a PDF format.
  • We kindly ask you to submit your application and CV in English, as this is the standardised language we use here at Remote.
  • If you don’t have an up to date CV but you are still interested in talking to us, please feel free to add a copy of your LinkedIn profile instead.


Not only do we encourage folks from all ethnic groups, genders, sexuality, age, abilities, disability status and any other under-represented group to apply, but we prioritize a sense of belonging. We have 4 ERGs (Women, Disability, Queer, Minorities in Tech) who meet regularly with the People team. During your interviews and beyond, we ask & encourage anybody who needs an accommodation to request one from their recruiter.

We will ask you to voluntarily tell us your pronouns at interview stage, and you will have the option to answer our anonymous demographic questionnaire when you apply below. As an equal employment opportunity employer it’s important to us that our workforce reflects people of all backgrounds, identities, and experiences and this data will help us to stay accountable. We thank you for providing this data, if you chose to.

At Remote, we embrace AI as a valuable tool while prioritizing human creativity and authenticity. We look forward to meeting candidates who balance innovation with genuine expertise and experience. To learn more about Remote's AI guidelines check see here.

Please note we accept applications on an ongoing basis.

Seniority level
  • Seniority level Entry level
Employment type
  • Employment type Full-time
Job function
  • Job function Other
  • Industries Human Resources Services

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Get notified about new Customer Care Professional jobs in South Africa .

Customer Service Representative (South Africa)

Johannesburg, Gauteng, South Africa 3 months ago

Pretoria, Gauteng, South Africa 1 month ago

Durban, KwaZulu-Natal, South Africa 3 months ago

Bloemfontein, Free State, South Africa 3 months ago

Cape Town, Western Cape, South Africa 3 months ago

Soweto, Gauteng, South Africa 3 months ago

Pretoria, Gauteng, South Africa 3 months ago

East London, Eastern Cape, South Africa 3 months ago

George, Western Cape, South Africa 3 months ago

Customer Service Representative and Virtual Assistant

Cape Town, Western Cape, South Africa 4 weeks ago

Remote - Client Service Representative (Customer Services)

Johannesburg, Gauteng, South Africa $600.0 - 800.00 2 months ago

Benoni, Gauteng, South Africa 3 hours ago

Johannesburg, Gauteng, South Africa 1,500.00- 1,500.00 4 days ago

Johannesburg, Gauteng, South Africa 600.00- 800.00 2 months ago

Sandton, Gauteng, South Africa 3 hours ago

Cape Town, Western Cape, South Africa 600.00- 800.00 2 months ago

Cape Town, Western Cape, South Africa 600.00- 800.00 2 months ago

South Africa 15,600.00- 15,600.00 3 days ago

Johannesburg, Gauteng, South Africa 600.00- 800.00 1 month ago

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Dutch speaking Marketing Customer Care Associate job – Competitive salary + benefits – Johannes[...]

Johannesburg, Gauteng Language Recruiters

Posted 13 days ago

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Job Description

Are you a dynamic and enthusiastic individual fluent in Dutch, with a love for creativity and a flair for customer service? We’ve got an exciting opportunity for you! A global lifestyle brand based in Johannesburg is looking for a Dutch speaking Marketing Customer Care Associate to join their vibrant team. If you enjoy blending support with marketing and love working with people, this could be your next great adventure!

Your key job responsibilities as the Dutch speaking Marketing Customer Care Associate in Johannesburg, South Africa will include:

  • Provide excellent customer care to Dutch speaking clients across multiple digital platforms
  • Assist the marketing team with content translation and localisation
  • Respond to social media comments and emails in line with the brand’s tone of voice
  • Track customer feedback and help improve service and campaigns
  • Support marketing efforts by proofreading content and localising promotions
  • Handle queries related to product information, delivery, or campaigns with a creative, solutions-first mindset
  • Work closely with international teams to support brand consistency

Requirements for this Dutch speaking Marketing Customer Care Associate job in Johannesburg, South Africa:

  • Fluent in Dutch , with excellent written and spoken communication
  • Proficient in English to work with a global team
  • Previous experience in customer care or marketing is advantageous
  • Strong organisational skills with the ability to multitask
  • Social media savvy and interested in digital marketing trends
  • A passion for delivering standout service

Perks of joining this team:

  • Work in an exciting, international company with room to grow
  • Friendly, supportive team environment where your ideas matter
  • Competitive salary and benefits package
  • Opportunities to contribute creatively across departments
  • Be part of a brand that truly values language and culture

Sound like your vibe? Send your application to today! This Dutch speaking Marketing Customer Care Associate job in Johannesburg, South Africa won’t be open for long!

If you wish to view additional Dutch language jobs please click through to our job section.

Tagged as: Dutch, Dutch Jobs, Johannesburg, Johannesburg jobs, South

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Dutch speaking Marketing Customer Care Associate job - Competitive salary + benefits - Johannes[...]

New
Johannesburg, Gauteng Language Recruiters

Posted today

Job Viewed

Tap Again To Close

Job Description

Are you a dynamic and enthusiastic individual fluent in Dutch, with a love for creativity and a flair for customer service? We’ve got an exciting opportunity for you! A global lifestyle brand based in Johannesburg is looking for a Dutch speaking Marketing Customer Care Associate to join their vibrant team. If you enjoy blending support with marketing and love working with people, this could be your next great adventure!

Your key job responsibilities as the Dutch speaking Marketing Customer Care Associate in Johannesburg, South Africa will include:

  • Provide excellent customer care to Dutch speaking clients across multiple digital platforms
  • Assist the marketing team with content translation and localisation
  • Respond to social media comments and emails in line with the brand’s tone of voice
  • Track customer feedback and help improve service and campaigns
  • Support marketing efforts by proofreading content and localising promotions
  • Handle queries related to product information, delivery, or campaigns with a creative, solutions-first mindset
  • Work closely with international teams to support brand consistency

Requirements for this Dutch speaking Marketing Customer Care Associate job in Johannesburg, South Africa:

  • Fluent in Dutch , with excellent written and spoken communication
  • Proficient in English to work with a global team
  • Previous experience in customer care or marketing is advantageous
  • Strong organisational skills with the ability to multitask
  • Social media savvy and interested in digital marketing trends
  • A passion for delivering standout service

Perks of joining this team:

  • Work in an exciting, international company with room to grow
  • Friendly, supportive team environment where your ideas matter
  • Competitive salary and benefits package
  • Opportunities to contribute creatively across departments
  • Be part of a brand that truly values language and culture

Sound like your vibe? Send your application to today! This Dutch speaking Marketing Customer Care Associate job in Johannesburg, South Africa won’t be open for long!

If you wish to view additional Dutch language jobs please click through to our job section.

Tagged as: Dutch, Dutch Jobs, Johannesburg, Johannesburg jobs, South

#J-18808-Ljbffr
This advertiser has chosen not to accept applicants from your region.

Dutch speaking marketing customer care associate job – competitive salary + benefits – johannes[...]

Johannesburg, Gauteng Language Recruiters

Posted today

Job Viewed

Tap Again To Close

Job Description

permanent
Are you a dynamic and enthusiastic individual fluent in Dutch, with a love for creativity and a flair for customer service? We’ve got an exciting opportunity for you! A global lifestyle brand based in Johannesburg is looking for a Dutch speaking Marketing Customer Care Associate to join their vibrant team. If you enjoy blending support with marketing and love working with people, this could be your next great adventure! Your key job responsibilities as the Dutch speaking Marketing Customer Care Associate in Johannesburg, South Africa will include: Provide excellent customer care to Dutch speaking clients across multiple digital platforms Assist the marketing team with content translation and localisation Respond to social media comments and emails in line with the brand’s tone of voice Track customer feedback and help improve service and campaigns Support marketing efforts by proofreading content and localising promotions Handle queries related to product information, delivery, or campaigns with a creative, solutions-first mindset Work closely with international teams to support brand consistency Requirements for this Dutch speaking Marketing Customer Care Associate job in Johannesburg, South Africa: Fluent in Dutch , with excellent written and spoken communication Proficient in English to work with a global team Previous experience in customer care or marketing is advantageous Strong organisational skills with the ability to multitask Social media savvy and interested in digital marketing trends A passion for delivering standout service Perks of joining this team: Work in an exciting, international company with room to grow Friendly, supportive team environment where your ideas matter Competitive salary and benefits package Opportunities to contribute creatively across departments Be part of a brand that truly values language and culture Sound like your vibe? Send your application to today! This Dutch speaking Marketing Customer Care Associate job in Johannesburg, South Africa won’t be open for long! If you wish to view additional Dutch language jobs please click through to our job section. Tagged as: Dutch, Dutch Jobs, Johannesburg, Johannesburg jobs, South #J-18808-Ljbffr
This advertiser has chosen not to accept applicants from your region.

Dutch speaking marketing customer care associate job – competitive salary + benefits – johannes[...]

Johannesburg, Gauteng Language Recruiters

Posted today

Job Viewed

Tap Again To Close

Job Description

permanent
Are you a dynamic and enthusiastic individual fluent in Dutch, with a love for creativity and a flair for customer service? We’ve got an exciting opportunity for you! A global lifestyle brand based in Johannesburg is looking for a Dutch speaking Marketing Customer Care Associate to join their vibrant team. If you enjoy blending support with marketing and love working with people, this could be your next great adventure! Your key job responsibilities as the Dutch speaking Marketing Customer Care Associate in Johannesburg, South Africa will include: Provide excellent customer care to Dutch speaking clients across multiple digital platforms Assist the marketing team with content translation and localisation Respond to social media comments and emails in line with the brand’s tone of voice Track customer feedback and help improve service and campaigns Support marketing efforts by proofreading content and localising promotions Handle queries related to product information, delivery, or campaigns with a creative, solutions-first mindset Work closely with international teams to support brand consistency Requirements for this Dutch speaking Marketing Customer Care Associate job in Johannesburg, South Africa: Fluent in Dutch , with excellent written and spoken communication Proficient in English to work with a global team Previous experience in customer care or marketing is advantageous Strong organisational skills with the ability to multitask Social media savvy and interested in digital marketing trends A passion for delivering standout service Perks of joining this team: Work in an exciting, international company with room to grow Friendly, supportive team environment where your ideas matter Competitive salary and benefits package Opportunities to contribute creatively across departments Be part of a brand that truly values language and culture Sound like your vibe? Send your application to today! This Dutch speaking Marketing Customer Care Associate job in Johannesburg, South Africa won’t be open for long! If you wish to view additional Dutch language jobs please click through to our job section. Tagged as: Dutch, Dutch Jobs, Johannesburg, Johannesburg jobs, South #J-18808-Ljbffr
This advertiser has chosen not to accept applicants from your region.

Spanish speaking marketing customer care associate job – competitive salary + benefits – cape t[...]

Cape Town, Western Cape Language Recruiters

Posted today

Job Viewed

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Job Description

permanent
Are you a dynamic and enthusiastic individual fluent in Spanish , with a passion for travel and a flair for customer care? We’ve got just the opportunity for you! A vibrant travel company, nestled in the scenic paradise of Cape Town, South Africa is searching for a Spanish speaking Marketing Customer Care Associate to embark on a journey of a lifetime! Don’t miss out on this exciting job opportunity! Your key job responsibilities as the Spanish speaking Marketing Customer Care Associate in Cape Town, South Africa will include : Provide exceptional customer care and support to their Spanish speaking clients, ensuring their travel dreams become unforgettable realities Collaborate with the marketing team to execute engaging campaigns, including content creation, social media management, and email marketing Handle customer inquiries via various channels, delivering personalised and efficient assistance Assist with booking arrangements, ensuring seamless travel experiences from start to finish Build strong relationships with customers, establishing a loyal and satisfied client base Monitor customer feedback, identifying areas for improvement and proposing innovative solutions Contribute creative ideas to enhance their marketing strategies, captivating the Spanish speaking market Requirements for this Spanish speaking Marketing Customer Care Associate job in Cape Town, South Africa : Fluent in Spanish , with excellent written and verbal communication skills Proficiency in English to effectively collaborate with their international team Customer service experience, ideally in the travel or hospitality industry Strong organisational skills, ability to prioritise tasks, and multitask in a fast-paced environment Passion for travel and a deep understanding of the Spanish market and culture Tech-savvy with knowledge of social media platforms and digital marketing tools Perks of joining this team : Embrace the magical charm of Cape Town, where stunning landscapes meet vibrant culture and adventure awaits at every corner A dynamic and supportive work environment, fostering personal growth and career development Travel perks and discounts to satiate your wanderlust and explore new horizons Collaborative team outings and events to build lasting connections Competitive compensation package with additional benefits, making every day at work feel like a dream vacation Ready to embark on this thrilling adventure? Send us your application to today! This Spanish speaking Marketing Customer Care Associate job in Cape Town, South Africa is waiting for you! If you wish to view additional Spanish language jobs please click through to our job section. Tagged as : Cape Town, Cape Town jobs, Customer Service, Marketing, South Africa, Spanish, Spanish Jobs, Spanish Jobs in Cape Town, Spanish Marketing Customer Care Associate Create a job alert for this search #J-18808-Ljbffr
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Patient Care Representative (Steamboat Springs - PRN)

Springs, Gauteng Northwest Colorado Health

Posted 13 days ago

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Patient Care Representative (Steamboat Springs - PRN)

Northwest Colorado Health is seeking a PRN (as needed) Patient Care Representative with the passion and skills to deliver high quality care. We have been providing primary healthcare to residents since 2008. Today, you will join a healthcare organization and a staff of 11 providers at four locations, delivering primary medical, dental and behavioral health care to more than 5,500 patients. You will be welcomed into our caring environment to serve the community in which we live.

We have high expectations for you as a Patient Care Representative. We need you to:

  • Be responsible for many aspects of preparing, scheduling, and fee collection of patients and clients in the clinic setting.
  • Be responsible for scheduling and collecting financial data and fee collection for clients and patients accessing services at the clinic.
  • Provide high quality customer service to visitors, peers, clients, and patients in person, through electronic communication, and on the telephone.
  • Perform general office duties as assigned.

You should also have high expectations for Northwest Colorado Health as an employer. Our Patient Care Representative’s help meet patients’ needs and ensure they have a positive patient experience. Every day you will leave Northwest Colorado Health knowing that you have made a positive difference.

We offer a salary that meets market values for the Colorado area and is based on experience. The salary range for this position covering Routt County is $16.55-$26.47. Eligible for our 403(b) Retirement Plan. Open until filled. EOE. View a full job description .

1 in 3 people in the Yampa Valley utilize our services.

We serve all people, regardless of ability to pay.

Our impact this year has changed our community!

Patients at our Community Health Centers

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Patient care representative (steamboat springs - prn)

Springs, Gauteng Northwest Colorado Health

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Job Description

permanent
Patient Care Representative (Steamboat Springs - PRN) Northwest Colorado Health is seeking a PRN (as needed) Patient Care Representative with the passion and skills to deliver high quality care. We have been providing primary healthcare to residents since 2008. Today, you will join a healthcare organization and a staff of 11 providers at four locations, delivering primary medical, dental and behavioral health care to more than 5,500 patients. You will be welcomed into our caring environment to serve the community in which we live. We have high expectations for you as a Patient Care Representative. We need you to: Be responsible for many aspects of preparing, scheduling, and fee collection of patients and clients in the clinic setting. Be responsible for scheduling and collecting financial data and fee collection for clients and patients accessing services at the clinic. Provide high quality customer service to visitors, peers, clients, and patients in person, through electronic communication, and on the telephone. Perform general office duties as assigned. You should also have high expectations for Northwest Colorado Health as an employer. Our Patient Care Representative’s help meet patients’ needs and ensure they have a positive patient experience. Every day you will leave Northwest Colorado Health knowing that you have made a positive difference. We offer a salary that meets market values for the Colorado area and is based on experience. The salary range for this position covering Routt County is $16.55-$26.47. Eligible for our 403(b) Retirement Plan. Open until filled. EOE. View a full job description. 1 in 3 people in the Yampa Valley utilize our services. We serve all people, regardless of ability to pay. Our impact this year has changed our community! Patients at our Community Health Centers #J-18808-Ljbffr
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Patient Care Manager RN (Sulphur Springs, TX)

Springs, Gauteng Heart to Heart Hospice

Posted 9 days ago

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Patient Care Manager RN (Sulphur Springs, TX)


Patient Care Manager - Registered Nurse


What You Must Have:

  • Current State Registered Nurse License
  • Current State Driver’s License, reliable transportation, and provide ongoing valid and current auto liability insurance
  • Two years of experience as a Hospice Registered Nurse in a clinical care setting, or home health
  • Must be highly motivated, self-directed, flexible, and able to work well and participate in a multidisciplinary group setting
  • Possess good organization, people and problem solving skills and the ability to multi-task many projects and strategies simultaneously
  • Strong critical thinking, organizational, interpersonal, and communication skills

Full Time Employee Benefits
  • Competitive Pay
  • Medical, Dental & Vision insurance
  • Paid Time Off
  • Paid holidays
  • 401k with up to 4% employer matching
  • Tuition reimbursement
  • Company car for qualifying individuals
  • Mileage reimbursement

What You Will Do
  • Direct and coordinate clinical departments and sites; assumes responsibility for continuity, quality, and safety of services delivered in compliance with State and federal regulations (Conditions of Participation).
  • Supervise and provide direction to nursing staff and team members, in an effort to ensure quality, compliance with Plan of Care, assessment and reassessment of patient's needs and continuity of services by appropriate health care personnel.
  • Supports employee and patient education to enhance knowledge, skills and achieve quality experiences. Continuously trains nursing staff to retain employees with the highest quality of patient care.
  • Provide coaching, development, feedback and annual evaluations to team members in a professional and timely manner.
  • Performance of other duties as required
  • Ensure overall compliance with local, state and federal laws, Medicare regulations, and established personnel policies and procedures


Working with Heart to Heart Hospice

We are looking for a compassionate, talented and experienced Patient Care Manager that is experienced in customer service and eager to join an exciting organization.

You can Make A Difference in the lives of others!

At Heart to Heart Hospice, our employees enhance the lives of patients with life-limiting illnesses and their loved ones during a time when compassionate care is needed most. We are dedicated to making a difference in the lives of our patients and their families, and we offer individuals the opportunity to be associated with a caring staff and organization, while creating positive contributions in their community.

It is this Agency's policy to provide equal employment opportunities without regard to age, race, color, religion, military status, gender preference, sex, marital status, national origin or disability.
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This is a management position
This is a full time position

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Attachments * Attach your Resume Attach Paste Attach a Cover letter AttachOther Information * Do you have an active RN license in the state you will work? Yes No * Do you have 2 years previous experience as a Hospice Registered Nurse? Yes No * Were you referred by someone with Heart to Heart Hospice? If yes, please provide name: If no, please select from below list on how you heard about the position * Desired Salary?

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