2 Care Associate jobs in South Africa
Customer care associate
Posted today
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Job Description
We are seeking enthusiastic, customer-focused individuals who are passionate about delivering exceptional retail experiences. As a Customer Care Associate, you will play a vital role in ensuring our customers receive outstanding service and find the products they need.
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Key Responsibilities:
Customer Service: Welcome and assist customers with professionalism and enthusiasm, offering expert advice to meet their needs.
Sales Support: Drive sales by identifying customer requirements, recommending suitable products, and upselling where appropriate.
Product Knowledge: Develop and maintain a strong understanding of our product range, including features, benefits, and availability.
Teamwork: Collaborate with team members to achieve store targets and ensure a smooth, efficient customer experience.
Problem Solving: Address customer inquiries and resolve complaints in a timely, professional manner.
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Requirements:
Matric certificate or equivalent (NQF Level 4)
Previous experience in retail or customer service (preferred)
Excellent communication and interpersonal skills
Ability to work in a fast-paced environment and manage multiple tasks effectively
A positive attitude and willingness to learn
Flexibility to work various shifts, including weekends and public holidays
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What We Offer:
Comprehensive onboarding and training
Opportunities for business travel
Staff accommodation available
Patient Care Specialist
Posted today
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Job Description
About Janie:
Janie is a back office workflow provider that offers medical billing, insurance coordination, and scheduling services to medical groups and practices across the United States. We serve a wide range of medical specialties.
We are seeking talented individuals who are passionate about patient care and making a meaningful impact on people's lives. Our mission is to recruit and train exceptional individuals worldwide to support US medical patients.
About the Position:
This is your opportunity to transition into the healthcare freelancing world Collaborate with onsite medical staff to manage patient scheduling, confirm appointments, and liaise with insurance providers, all while ensuring an excellent patient experience. We offer competitive pay, RAISES, PTO, incentives, health allowances, and more. Don't miss out on this chance to make a difference in healthcare
Primary Responsibilities:
- Answer phone calls and address patient inquiries
- Schedule and confirm appointments
- Pre-screen calls (triage) and direct patients accordingly
- Work with insurance and medical records
- Assist with various administrative tasks as needed
Requirements:
- Fluent in English
- Great personality
- Customer service mindset
- Experience in Healthcare (US)
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