3,281 Call Centre Agents jobs in South Africa

Purpose of the job:

• Answer incoming calls courteously within SLA
• Manage all cases professionally and efficiently within the correct time frames
• Provide personalized customer service by responding to the needs of the client
• Ensure that all calls are captured on the relevant system (Dreamtec)
• Clear knowledge and understanding of our corporate client’s policy wording, systems, protocols and procedures
• Identify and escalate issues to supervisor
• Call avoidance from other call Centre agents
• Fraudulent activities from other call Centre agents
• Misconduct
• Must be able to work shifts and overtime when required
• Determine eligibility by comparing client information to requirements and product offering

• Verbal and written communication skills
• Phone skills
• Listening skills
• People skills Customer focus
• Attention to detail
• Pressure Tolerance
• Customer Service
• Insurance 

Minimum education:

• Matric

WE'RE HIRING – INTERNATIONAL CALL CENTRE STAFF

Location: Durban Central

Re Unite Telecommunications is looking for experienced call centre agents to join our UK & USA international campaign team

What We Offer:

Basic salary starting at R6,000

Uncapped commission – your earning potential is in your hands

A dynamic and supportive work environment

Growth opportunities within the company

Requirements:

Must have previous international call centre experience

Strong communication and sales skills

Target driven and motivated to succeed

Available to work in Durban CBD

Apply Now:

Call / WhatsApp Gerald –

Job Type: Full-time

Pay: R5 000,00 - R6 000,00 per month

Experience:

• Telecommunications in an international campaign : 1 year (Preferred)

Work Location: In person

We are looking for professional enthusiastic, motivated, and exceptional outbound sales agents with Telecoms sales experience to join our dynamic team in Krugersdorp. Key responsibilities will be telephonic sales, the ideal candidate must be target driven, have great communication skills, persuasive, able to work under pressure and be a problem solver. KEY SKILLS AND COMPETENCIES

• Communication Skills (Verbal & Written)
• Persuasion skills and the ability to influence decisions.
• Results oriented and deadline driven.
• Self-starter and motivated.
• Ability to work under pressure.
• Ability to receive constructive criticism and use it to your advantage.
• Achieve sales targets
• Adhere to Quality and Compliance processes to minimize business risk
• Maintain optimal operational efficiencies based on productivity measures
• Sales objection handling
• Time management

• Grade 12 (Matric)
• Clear criminal record
• Minimum 1– 2 years outbound sales experience.

We are looking for legal debt collecting agents to start a.s.a.p.

Minimum requirements are:

· Living in the Northern Suburbs of Cape Town

· Available immediately

· Matric Clear credit and criminal record

· Minimum 1 year working experience in similar role as call centre or sales consultant

· An excellent command of the Afrikaans and English language, with a neutral accent

· Exceptional negotiation, persuasion, and objection handling skills.

We offer: Basic plus commission Please forward your CV WITH REFERENCES FOR PREVIOUS CALL CENTRE/ SALES EXPERIENCE to - If you've had no response from us within the next 2 weeks, deem your application unsuccessful.

Job Type: Full-time

Pay: From R5 000,00 per month

Ability to commute/relocate:

• Brackenfell, Western Cape: Reliably commute or planning to relocate before starting work (Preferred)

Experience:

• call centre or sales: 1 year (Preferred)

We are looking for a Call Centre Representative to handle calls from customers and provide support to them in any way possible. You will be required to work in a time-bound environment and ensure that customer service is provided to its best quality. You are responsible for meeting personal and team targets.

Training Is Provided, No experience required

Roles

- Answering or making calls to clients to learn about and address their needs, complaints, or other issues with products or services.

- Responding efficiently and accurately to callers, explaining possible solutions, and ensuring that clients feel supported and valued.

- Engaging in active listening with callers, confirming or clarifying information and diffusing angry clients, as needed.

- Building lasting relationships with clients and other call center team members based on trust and reliability.

WhatSAPP Application Contact

Job Type: Permanent

Pay: R4 000,00 - R10 000,00 per month

Education:

• High School (matric) (Preferred)

Work Location: In person

• Minimum 2 years' experience in a call centre environment
• Excellent customer service skills Prior knowledge of the medical scheme industry will be an advantage
• Must be well spoken, professional with an ability to work under pressure
• Honest with a positive attitude
• Fluent in English
• Based in Pretoria
• Working hours 8:00 –17:00 Monday to Friday

Please send CV's to

Closing date: 17 October 2025

I am seeking EXPERIENCED debt mediation call centre agents.

I am building a team of energetic, target driven, confident agents that can meet our requirements.

PLEASE DO NOT APPLY IF YOU DO NOT HAVE EXPERIENCE.

Requirements;

Must have min 1 year experience in debt mediation

Target driven

Sales driven

Computer literate

Bilingual

Offer:

Basic salary plus com

Job Type: Full-time

Pay: From R4 500,00 per month

Work Location: In person

Laduma Bet is a small startup in the online betting business, and they are currently recruiting for Online Betting Clerks / Call Centre Staff to join their operations team, reporting to the Senior Manager. In this role, you'll be the first point of contact for our customers—assisting them with placing bets, handling account queries, and ensuring a seamless betting experience. If you have a good head for numbers, a love of sports, and a passion for great service, this is the role for you.