19 Calendar Management jobs in South Africa

Job description:

Job Description

Westville Durban, KwaZulu-Natal

MyHealthcare Clinic ) is a fast-growing UK healthcare company that provides private integrated healthcare services (private doctor, dentist and specialists, all 'under-one-roof') to a client base that values high quality healthcare. The company has multiple clinic sites in London and is rapidly expanding.

Purpose of the Role

To provide high-quality administrative support, ensuring smooth day-to-day operations and consistent delivery of processes within the organisation. This role contributes to efficiency, compliance with internal standards, and supports management in meeting business objectives.

Key Responsibilities

• Support the delivery of administrative processes and ensure accurate record-keeping.
• Monitor, update, and maintain departmental systems and databases.
• Assist with the preparation of reports, documentation, and templates for management use.
• Coordinate communications between teams and escalate issues where appropriate.
• Provide support during recruitment, training, or onboarding processes.
• Help implement and maintain standardised processes across the organisation.

Skills & Experience

Essential:

• Strong organisational and administrative skills.
• Proficiency with standard office software and digital tools.
• High attention to detail and accuracy in documentation.
• Ability to manage multiple tasks and prioritise effectively.
• Good written and verbal communication skills.

Desirable:

• Experience in an administrative or office-based role.
• Understanding of compliance and quality assurance processes.
• Ability to work across different departments or sites.
• Medical or nursing background
• Knowledge of HR processes and documentation management.

Attributes

• Methodical and process-driven approach.
• Reliable, proactive, and able to work independently.
• Positive team player with strong interpersonal skills.
• Adaptable to changing priorities and business needs.

Role Type

• Full-time, permanent (flexible working arrangements may be considered).
• Based within the organisation, with potential for hybrid or multi-site support.

Job Type: Temp to perm

Contract length: 3 months

Pay: R8 000,00 per month

Work Location: In person

Who We Are
We are the market leader in commercial real estate services and investments and provide an integrated suite of high-quality real estate services to our clients across Africa and the Middle East, including facilities management, advisory & transaction services, project management. We support predominantly corporate clients who buy services on a contracted basis all across the Middle East and Africa - even globally, depending on their portfolio.

Why choose us
Imagine more than just the future of work; with CBRE Excellerate, you can create it. As part of our global powerhouse, you'll find a culture that fosters an entrepreneurial mindset, where your best work is not just encouraged but celebrated. Collaborate with talented individuals, harness the support of unparalleled resources, and enjoy the journey as you grow both personally and professionally.

About The Role
The primary purpose of this role is to provide efficient and professional administrative support to the Account Team, ensuring smooth coordination of daily operations, meetings, communications, and document management. The role contributes to the overall effectiveness of the account

What You Will Bring
Inherent requirements for the position:

• Matric (required)
• Diploma or Certificate in Office Administration, Business Support, or related field (preferred).
• 2–3 years of administrative or office coordination experience.
• Experience in a professional services, real estate, or facilities management environment advantageous.

Competencies:

• Strong organizational and planning skills
• Excellent written and verbal communication abilities.
• Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook).
• Experience with document management tools is advantageous.
• Attention to detail, accuracy, and ability to meet tight deadlines.
• Professional demeanour, discretion, and service-oriented approach.
• Ability to multitask and adapt in a fast-paced corporate environment.

Additional Demonstrable Requirements

• Positive attitude
• Ability to create working relationships
• Results orientation and achieving deadlines
• Drive, will power and consistency
• Attention to detail and strong organizing skills
• Ability to work under pressure
• Initiative and problem solving
• Client Service Orientation
• Quality Assurance

What Will You Be Doing
General Account Support

• Support the Account Executive and team with administrative tasks.
• Maintain accurate filing systems for correspondence, reports, and approvals.
• Track and manage document circulation for review, approval, and submission to the client.
• Support onboarding and access requests for new staff joining the account.
• Take detailed minutes during governance and operational meetings.
• Follow up on action items and update action logs for accountability and reporting.
• Manage and prioritize incoming communication, ensuring professional and timely responses.
• Maintain and update trackers for reports, deliverables, and correspondence.
• Archive and retrieve historical documentation as needed for audits or reference.
• Coordinate logistics for site meetings, training sessions, team building sessions and stakeholder engagements.
• Manage travel bookings, requisitions, and expense submissions when required.
• Support procurement processes (e.g. raising requests, following up on POs or invoices).
• Liaise with internal departments for account-related administrative tasks.
• Assist in daily office needs and managing general administrative activities

Workstreams Support

• Manage the assignment and resolution of Estate Management queries.
• Administer stakeholder satisfaction feedback/surveys
• Support Transaction Managers with FICA checks, uploading of leases for signature etc.

Decision Making Authority
The position has the authority to:

• Execute all Key Performance Areas as stated on this form and in line with the Company approval framework and client policies and procedures.

CBRE Excellerate is committed to striving for diversity and equitable representation in our workforce. Preference may thus be given to suitably qualified candidates as identified in our employment equity plan. Persons with disabilities are encouraged to apply.

Job Title:
 Support Officer: Value-Added Programme and Services

Location:
Centurion

Employment Type:
Fixed term

AGILE is seeking an energetic, detail-oriented and proactive individual to join our team as a support officer for our Value-added Programme. The ideal candidate will have a strong customer-focused approach, organisational skills, and a keen eye for accuracy. The role requires strong skills in Excel, data analysis and organisation to support this initiative.

Key responsibilities

The role involves:

·   To provide operational, administrative and analytical support, ensuring efficient coordination of partner promotions and accurate data handling.

·   Extract and clean data for analysis and operational use.

·   Maintain accurate and up-to-date records in relevant systems.

·   Assist with preparing routine and ad-hoc reports on programme performance.

·   Manage the value-added programme inbox and other communication channels, ensuring prompt and professional responses.

·   Assist with the liaison with partners to coordinate promotions, updates, and special campaigns.

·   Order and track promotional materials, ensuring timely distribution.

·   Schedule and arrange internal and external meetings, where required.

·   Maintain filing systems and documentation for programme activities.

Requirements

• Grade 12 / Matric (tertiary qualification in administration, marketing, or data analysis advantageous).
• Proficiency in Microsoft Office Suite (Excel (pivot tables, lookups, formulas, charts, dashboards), Word, Outlook, PowerPoint).
• At least two years of relevant work experience.
• Strong attention to detail and accuracy in data handling.
• Excellent organisational and time management skills.
• Excellent communication skills (verbal and written).
• Ability to work independently as well as in a team.
• Flexible and adaptable to changing priorities.
• Able to work under pressure, meet deadlines and manage multiple tasks and deadlines.
• Positive, solutions-focused attitude.

Please submit your CV to by 1 October 2025.

We are hiring an
Administrative Support Specialist
at Lighthouse Finance. Based in Durban, this role is a broad role touching on almost every aspect of the firm and supports both the team as well as our clients. This is a great role for somebody who loves organizing and process management, and provides a springboard to grow into any one of a number of areas within Lighthouse as we continue to grow each year.

KEY AREAS OF RESPONSIBILITY & RELATED TASKS

Client Onboarding & Ongoing Maintenance

• Act as one of the first points of contact for new clients, ensuring a professional and welcoming experience.
• Prepare engagement documents, liaise with clients regarding queries or amendments, and arrange required signatures.
• Collect, verify, and maintain client information and documents for Know Your Client (KYC) and due diligence requirements.
• Support the preparation and updating of KYC checks on internal systems.
• Add new clients to internal boards, workflows, and timesheet systems.
• Prepare and update engagement letters for new and ongoing services.
• Monitor and support timely updates of client due diligence when changes occur or reviews fall due.

CIPC Secretarial (South Africa)

• Assist with the incorporation of new companies (Pty) Ltd.
• Maintain client company records on CIPC (directors, company details, beneficial ownership declarations).
• File annual returns and ensure timely compliance.
• Maintain statutory registers:
• Shareholders
• Directors
• Share certificates & register of certificates
• Allotments
• Prepare company secretarial documents, minutes, and resolutions as required.
• Monitor compliance filing deadlines and ensure compliance to all deadlines
• Ensure all tasks are accurately completed using CIPC-integrated software tools.

SARS & Department of Labour Support

• Support accountants with SARS-related tasks:
• Follow up on cases with SARS and report back to accountants.
• Collect and prepare documents for applications (POAs, board resolutions, proof of address).
• Arrange appointments with SARS offices.
• Perform compliance checks on SARS eFiling.
• Assist with registrations, deregistrations, and maintenance of tax accounts.
• Support accountants with Department of Labour tasks:
• Assist with UIF and Workman's Compensation registrations and compliance.
• Prepare, collect, and arrange documents and signatures.
• Liaise with the Department of Labour via phone, online portals, and in person.
• Create and follow up on cases relating to UIF and Workman's Compensation.
• Assist with preparation of annual returns for Workman's Compensation.

UK Secretarial

• Assist with incorporations, director updates, and shareholder changes at Companies House.
• Maintain statutory records: shareholders, directors, share certificates, allotments, persons of significant control (PSC).
• Assist with preparation and submission of annual Confirmation Statements.
• Support with share allotments, issuance updates, and filing at Companies House.
• Prepare board resolutions and secretarial documents (e.g., dividends, approval of accounts, director appointments/resignations, share issues).
• Monitor compliance filing deadlines and ensure compliance to all deadlines
• Ensure all tasks are accurately completed using Companies House-integrated software tools.

Tax Office & Compliance Support

• Monitor and download correspondence from tax office portals and forward to accountants.
• Maintain a tax letter register for tracking and timely follow-up.

Administrative & Reception Support

• Act as primary receptionist: answer, screen, and direct incoming calls.
• Arrange signatures of documents across teams.
• Prepare, format, and proofread tax questionnaires, corporate reports, and client-facing documents.
• Schedule meetings, appointments, and internal sessions for colleagues.
• Provide general office support and handle ad hoc administrative requests from the leadership team.
• Update and distribute internal dashboards and compliance reports (daily, weekly, monthly).

Employee Onboarding Support

• Liaise with potential candidates to arrange interviews.
• Coordinate onboarding for new hires with managers and team members.
• Prepare and maintain new hire onboarding checklists and documentation.

Other Client & Administrative Support

• Collect client information for Netherlands personal income tax returns.
• Maintain accurate digital and physical filing systems for client and company records.
• Assist in developing and standardizing templates, registers, and checklists for consistent operations.
• Ensure confidentiality and secure handling of sensitive information in compliance with company policies.

KEY SKILLS & COMPETENCIES

• Strong organizational skills with excellent attention to detail.
• Effective communicator, both written and verbal.
• Ability to manage multiple priorities and meet deadlines.
• Proactive problem-solving and follow-up skills.
• Proficiency with Microsoft Office Suite, cloud-based collaboration tools, and intuitive compliance/secretarial software.
• Basic knowledge of SARS eFiling, CIPC, Companies House, and Department of Labour portals (training can be provided).
• Professional, client-focused, and adaptable in a dynamic work environment.

WHAT WE OFFER

We are a relaxed firm with close-knit relationships between colleagues. The role offers the chance to gain both local and international experience, and the successful candidate will gain a broad understanding of 'how things work' in business in the UK, the Netherlands and SA. The salary range for this role is between R8k and R12k per month, depending on experience.

WHO WE ARE

Lighthouse Finance is 'the smallest international accounting firm you've never heard of'. The firm was founded in 2016 in Amsterdam, the Netherlands, and has grown in leaps and bounds year on year. Our staff are based in the Netherlands as well as dotted around South Africa. We are an all-round accounting, tax and payroll firm that supports our clients from A-Z (which is why this role is so important).

Citra )
is a rapidly growing innovative company of 
talented architects, engineers, contractors, and developers
 based in Century City, Cape Town.

Our vision is to create a living environment
 that provides a 
better everyday life
 and makes our clients 
proud of where they live
. We thrive on using 
cutting-edge technology to build outstanding, beautiful homes
 of outstanding quality and value.

At Citra, you will experience a dynamic and inspiring environment in an international creative team. Our value chain entails the entire cycle from raw land, urban design, the design of residential and non-residential buildings, as well as the construction of some of the projects with our internal construction team. Citra makes extensive use of new technologies. This applies to tools for architectural work, general working with cloud documents, all the way to our own building technology that we continuously further develop and optimize.

We are looking for a reliable and organized 
Real Estate Administrative Support & Assistant
 to provide essential support to our property management and sales teams. The ideal candidate will be detail-driven, comfortable with multitasking, and eager to learn the operational and financial aspects of the real estate industry.

Key Responsibilities:

• Handle daily administrative tasks including photocopying, scanning, filing, and maintaining accurate records.
• Support property administration through eFica or similar systems, ensuring all documentation is updated and compliant.
• Order, track, and manage office and property-related stationery and supplies.
• Assist with the setup and management of debt collection processes for overdue accounts.
• Upload and organize invoices, receipts, and financial documents on Hubdoc (or equivalent platforms).
• Process invoices for payment, ensuring deadlines are met and approvals are secured.
• Reconcile municipal accounts, utility bills, and levy statements for properties under management.
• Liaise with tenants, contractors, and service providers where necessary to support smooth property operations.
• Provide ad hoc support to management and finance teams, including preparation of reports and reconciliations.

Requirements:

• Prior experience in administrative support, ideally within a real estate or property management environment.
• Familiarity with financial processes (invoicing, reconciliations, payments).
• Working knowledge of property management systems or platforms such as EFICA (advantageous).
• Proficiency in Google Suite, WeConnectu ; experience with Hubdoc or similar software beneficial.
• Strong organizational skills with high attention to detail.
• Excellent written and verbal communication skills.
• Ability to work independently, prioritize tasks, and meet deadlines in a fast-paced environment.

What We Offer:

• Exposure to the real estate and property management industry.
• A supportive team environment with opportunities to grow.
• Training on industry systems and processes.

The duties listed in this job description are not exhaustive, and Citra would be entitled to instruct the employee at any time to carry out additional duties or responsibilities which fall reasonably within the ambit of the job description or in accordance with operational requirements.

Application

Please apply with your CV and cover letter through the above link. We will contact you if your profile matches our recruitment needs. Otherwise, we will keep your CV for 6 months should any further opportunities arise.

Protection of Personal Information Act

By submitting your application, you consent to Citra collecting, using, and processing your personal information for the purpose of assessing your suitability for the position you have applied for and for other potential roles within the Citra group of companies. This includes, but is not limited to the information provided in your cover letter, CV, and any other supporting documents.

JOB DUCK IS HIRING A LEGAL ADMINISTRATIVE SUPPORT – FAMILY LAW & CIVIL LITIGATION

For ambitious, culturally diverse, curious minds seeking booming careers, Job Duck unlocks and nurtures your potential. We connect you with rewarding, remote job opportunities with US-based employers who recognize and appreciate your skills, allowing you to not just survive but thrive. As a lifestyle company we ensure that everybody working here has a fantastic time, which is why we've earned the Great Place to Work Certification for 4 years

Role Overview

We are seeking a dedicated and detail-oriented Legal Administrative Support professional to support our legal team specializing in family law, real estate, civil litigation, and estate planning. This role is critical to maintaining efficient case management, preparing legal documents, and ensuring smooth communication with clients, courts, and attorneys. Your organizational skills, discretion, and ability to work independently will be essential to providing high-quality support and facilitating the firm's commitment to excellent service. Join a firm that values strategic advocacy and client-focused solutions and contribute to a dynamic and professional environment.

Schedule:

Monday to Friday from 8:30 AM to 5:00 PM EST (USA)

Your Responsibilities Will Include but Are Not Limited To:

• Calling clients, potential clients, courts, and attorneys to coordinate communication and case updates
• Drafting, organizing, and customizing legal documents prepared by attorneys
• Preparing complete "legal packages" in PDF format for review and filing
• Assisting attorneys by compiling documents and collaborating with on-site assistants on printing and filing processes
• Managing intake calls, scheduling consultations, and maintaining ongoing contact with clients throughout the case lifecycle
• Drafting and filing legal documents related to family law, real estate transactions, and litigation
• Organizing case files, tracking deadlines, and assisting with discovery and trial preparation
• Filing court documents, managing court calendars, and following up on filings and court dates
• Supporting attorneys with legal research, correspondence, and administrative tasks

What We're Looking For:

• At least one to two years of experience supporting legal teams or in a legal support role
• Associate's degree or paralegal certification preferred
• Strong written and spoken English skills, with excellent grammar and punctuation
• Experience with e-filing court documents
• Proficiency in MS Office Suite (Outlook, Word, Excel)
• Able to focus fully on tasks in a distraction-free environment
• Strong understanding of legal terminology and procedures, especially in family law and civil litigation
• Excellent written and verbal communication skills
• High attention to detail and organizational skills
• Proficiency in MS Office Suite and legal case management software (e.g., Clio, MyCase)
• Ability to handle confidential and sensitive information with discretion
• Bilingual (English/Spanish) a plus for client communication
• Capable of working efficiently in a distraction-free environment
• Reliable computer setup (laptop/PC, headset, stable internet min. 10 Mbps download / 5 Mbps upload)
• Quiet, distraction-free remote work environment

What's In It for You?

• Monthly compensation starting from
  1150 USD to 1220 USD
• Paid time off
  and holiday pay.
• Referral and annual
  bonuses.
• 100% Remote,
  Full-Time, Long-Term Career Opportunity.
• Parental leave.
• Opportunities for professional development and training
• Dedicated support from our team.
• A chance to work with clients who share our values.

Ready to dive in?
Apply now and make sure to follow all the instructions

DISCLAIMER: Every candidate must pass each step in our application process to become part of our team. Ensure you have all the required documentation ready to streamline your application process.

Role: Appointment Setter (Remote - Full-Time)

We're hiring a highly motivated, full-time Appointment Setter to join our fast-growing remote team If you love connecting with people on a personal level, enjoy chatting with people on Instagram, and take pride in your strong work ethic, we want to hear from you.

In this role, you will be responsible for scheduling appointments with potential clients who engage with our company accounts on Instagram. You'll play a crucial part in driving growth by converting warm leads into qualified appointments for our sales team. Looking to find someone hungry, sharp, and ready to grow.

We get 15 to 20 inbound leads per day on our instagram account and someone to convert them to paying leads. We are not looking for someone who needs their hand held, we need someone who takes initiative, thinks for themselves, provides ideas, and turns conversations into clients.

Compensation

• Base Salary: USD $300 to $00 per month (Depending on past experience)
• Potential to make commissions: 500 to 2000 per month (Depending on your performance)

What We're Doing Right Now:

• Sending them personalized compliment, asking them questions so they sell the why to themselves after receiving their dm

• Connecting with them, qualifying them, and providing them with details about our service

• Hop on a call if required, send voice notes as follow up or record a 60-second intro video explaining the service

Non-Negotiables:

• Stable WiFi & an iphone

• Available in EST timezone - 9am to 5pm EST

• Obsessed with mastering your craft and always learning

• Must be able to handle objections and rejections gracefully, while remaining respectful, positive, and professional in every interaction.

• Experience with Instagram messaging is a must, including the right use of emojis and a natural ability to build genuine, personal connections with potential clients

• Fluent in spoken and written English

• Hungry to make money and grow

• Show up on everyday - no excuses

• Past experience in DM sales / appointment setting (instant hire if you've got case studies or referrals)

• Understand Instagram culture, slang, tone, and how to sound like a real person (not a robot)

Key Responsibilities

• Proactively engage with leads on Instagram, including responding to DMs, story replies, comments, and other forms of engagement. This role is perfect for someone who is
  genuinely interested in people
  and enjoys having real, meaningful conversations, build long lasting relations.
• Qualify and convert leads by booking them into scheduled sales calls and closing low-ticket offers directly via chat. In some cases, you may also need to jump on a quick phone call to guide the client through the next steps.
• Manage daily communications and ensure timely responses throughout the day. You should be comfortable using emojis and maintaining a warm, light-hearted tone that builds genuine rapport with leads.
• Maintain accurate records in our CRM and tracking sheets, and follow up consistently to ensure no lead falls through the cracks, maximizing conversion opportunities at every stage.

Working Hours

• 3 PM to 12 AM SAST
• Must be available to respond to new messages promptly throughout the day

Required Qualifications

• A positive, humble, and grounded personality
• Must be able to handle objections and rejections gracefully, while remaining respectful, positive, and professional in every interaction.
• Fluent in spoken and written English
• Experience with Instagram messaging is a must, including the right use of emojis and a natural ability to build genuine, personal connections with potential clients
• Proven ability to work independently and deliver results remotely
• Strong organizational and time management skills
• Detail-oriented with a proactive mindset
• Prior experience in appointment setting or a similar sales or customer support role is preferred

These are the key issues we're currently facing with our setters, which we are actively looking to resolve:

1. Over-automation and careless outreach: Many are working too fast, copying and pasting messages directly from the script to multiple people in a short span just to get the work done quickly. This not only results in generic, robotic interactions but also gets accounts flagged and disabled by Facebook for bot-like activity, causing unnecessary disruptions in our operations.

We need someone who communicates like a real person, uses the provided scripts as a framework rather than a crutch, and builds genuine relationships in chat that lead to high‑ticket conversions.

1. Limited availability and slow response times: Some setters wait for their official work hours to start before replying to incoming messages from active leads. In sales, responsiveness is everything being active and engaged throughout the day can be the difference between earning $1,000 in commission from a lient or earning nothing. We need someone who treats every incoming lead as time‑sensitive.

2. Lack of initiative and growth mindset: Although we provide training courses on Instagram appointment setting, many simply watch them without applying the knowledge. We are looking for action takers, people who not only follow existing strategies but proactively test, learn, and discover new approaches that improve ROI and increase high‑ticket conversions.

3. Slow learning and lack of independence: We cannot afford team members who need to be handheld through every step. We need setters who quickly grasp instructions, handle chats confidently, and solve challenges independently.

In summary: We're seeking individuals who are proactive, human in their approach, quick learners, and committed to driving better results, not just repeating what's already being done.

About Us:

We're a high-performing PR firm generating multiple 7 figures in annual revenue, with our sights firmly set on scaling to 8 figures. We're looking for driven, ambitious individuals who are ready to hustle, take ownership, and be a part of that growth journey. If you're hungry to grow and thrive in a fast-paced environment, we want to hear from you.

Bonus Tip:
Please include a loom video going over all these points and send it to

By joining Sedgwick, you'll be part of something truly meaningful. It's what our 33,000 colleagues do every day for people around the world who are facing the unexpected. We invite you to grow your career with us, experience our caring culture, and enjoy work-life balance. Here, there's no limit to what you can achieve.

Newsweek Recognizes Sedgwick as America's Greatest Workplaces National Top Companies

Certified as a Great Place to Work

Fortune Best Workplaces in Financial Services & Insurance

Administrative & Office Support Assistant

Job Location:
Office Based – Milnerton, Cape Town, South Africa

Job Type:
Permanent, Full Time

As part of our insurance claims contact centre, the
Administrative & Office Support Assistant
will be there to provide valuable administrative support, helping to coordinate a variety of administrative and processing activities for the claims department.

This role is ideal for someone who thrives in a fast-paced, detail-oriented environment and enjoys supporting customers. The successful candidate will be highly organised, with excellent attention to detail and a methodical approach to data entry and documentation. Strong communication skills and the ability to work collaboratively with both internal teams and external partners are essential. This position suits individuals who take pride in maintaining high standards of accuracy and are comfortable working with systems and processes to ensure strong outcomes.

Working Hours
This role is based on a full-time schedule of 40 hours per week, typically worked as five 9-hour shifts (including a 1-hour unpaid break). Shifts are scheduled across a variety of patterns within the operating hours of 8:00 AM to 6:00 PM, Monday to Sunday, to align with customer demand. While shift coverage may vary, the majority of core shifts will fall between Monday and Saturday.

There may be occasions where duties will need to be performed outside of standard business hours to ensure continuity of service and support and deliver in line with business needs. You will know your shift patterns at least 6 weeks in advance.

The Role Specifics

• Administrative Support: Assist the wider claims team with general administrative tasks, including scheduling follow-ups, generating reports, recruitment, and supporting audit processes.
• Data Entry: Accurately input claims information into internal systems, ensuring all records are complete and up to date.
• Invoice Management: Process and reconcile supplier invoices related to claims, ensuring timely and correct payments.
• Electronic Processing of Information: Handle electronic documentation and workflows, including uploading, categorising, and distributing claims-related files.
• System Updates: Maintain and update customer and claim records across multiple platforms, ensuring consistency and compliance.
• Visitor & Security Management: Greet visitors, manage daily logs, and issue security passes to support health and safety protocols.
• Communication & Coordination: Handle the switchboard, field calls, and organise meeting room bookings, including arranging buffets and setting up rooms.
• Post & Courier Handling: Receive, distribute, and arrange outgoing post and courier deliveries efficiently.
• Office Supplies & Task Prioritisation: Manage stationery distribution and prioritise daily reception tasks to ensure smooth front-of-house operations.
• The role may involve making and receiving calls to support claims department processing, including liaising with internal or external stakeholders to clarify details or follow up on outstanding actions.

Key Skills & Competencies

• Experience in a customer service office environment preferred.
• Organisation & Prioritisation: Ability to manage multiple tasks, prioritise urgent requests, and maintain structured workflows.
• Attention to Detail: Ensures accuracy in data entry, record keeping, and document handling.
• Data Entry & System Management: Confident using internal systems and databases to input and update claims information.
• Communication Skills: Clear and professional handling of online enquiries and internal coordination.
• Excel Proficiency: Comfortable using spreadsheets for tracking and updating centralised information.
• Document Handling: Skilled in processing emails, post, and electronic files, attaching relevant information to live claims.
• Team Collaboration: Works effectively with Claims Handlers and other departments to support smooth operations.

The skills that will be developed once working:

We will provide all the Sedgwick specific training you need to thrive in this role.

What will you get for this role?

• Structured programmes with clear timescales & transparent career pathways
• Fully supported professional qualifications with rewards
• Competitive salary

Our Other Benefits Include

• Private healthcare plan (including pre-existing conditions)
• A Self Invested Personal Pension Scheme, including life & disability cover
• Annual leave allowance of 25 days + public holidays

Next Steps For You
Think we'd be a great match? Apply now –
we want to hear from you.

If you're unsure whether you have all the skills needed then do apply – we are looking for all backgrounds from seasoned professionals to those returning to the workforce, and everyone in-between.

Not only that, but we are also proud to have a zero-tolerance policy towards discrimination of any kind regardless of age, disability, gender identity, marital/ family status, race, religion, sex or sexual orientation.

After the closing date we will review all applications and may select some applicants for an interview (which may be virtual, or in-person).

Sedgwick is an Equal Opportunity Employer.

The statements contained in this document are intended to describe the general nature and level of work being performed by a colleague assigned to this description. They are not intended to constitute a comprehensive list of functions, duties, or local variances. Sedgwick retains the discretion to add or to change the duties of the position at any time.

We are seeking a smart, well-spoken and detail-oriented professional to support our client with a blend of administrative, billing, customer service, and general finance tasks. This role requires someone proactive, organised, and comfortable engaging with customers in a professional manner.

• Administration:

• Manage day-to-day administrative tasks such as scheduling, filing, and data entry.

• Maintain accurate records and documentation.

• Billing & Finance Support:

• Prepare and process invoices.

• Track payments and reconcile accounts.
• Assist with expense reports and general financial administration.

• Customer Service:

• Handle incoming queries via phone, email, or other platforms.

• Provide prompt, courteous, and effective responses to customer needs.
• Follow up on outstanding issues to ensure resolution.

• General Support:

• Assist management with ad-hoc tasks.

• Contribute to process improvements and workflow efficiency.

• Previous experience in administration, customer service, or finance-related roles.
• Strong communication skills (verbal and written).
• Tech-savvy with good knowledge of MS Office / Google Workspace.
• Basic understanding of billing processes and financial admin.
• Organised, reliable, and able to prioritise multiple tasks.
• Professional, approachable, and confident when speaking with clients.

A candidate who is:

• Smart and quick to pick up new systems.
• Well-spoken and professional in communication.
• Flexible and willing to handle both routine and varied tasks.
• Driven to support the team and ensure smooth operations.