337 Cafe Staff jobs in South Africa

Job Purpose:

We are looking for a guest-orientated career restaurateur who is a strong leader and charismatic host with a sense of urgency and high attention to detail, to assist with the management of our 24 hour service Restaurant, Room Service and Pool side Service on a day-to-day basis.

Organisational Positioning:

· Department: Food and Beverage

· Reporting to: The Café Grill Restaurant Manager

· Location: The Twelve Apostles Hotel Premises

Minimum Experience and Qualification Required:

• Diploma in Hotel or Food & Beverage Management
• Must have at least 4 years food and beverage service experience in a 4/5* Hotel Restaurant or Fine Dining Establishment; of which 2 years should be in a management or supervision role.
• Computer literate with working knowledge of Microsoft Office Outlook, Word and Excel
• Experience at operator level of a Point of Sales System – exposure to Micros advantageous
• Experience at operator level of a Stock Management System – exposure to FnBShop advantageous
• Highly presentable
• Solid English verbal and written communication skills
• Fluent with hospitality language and terminology, particularly food and beverage vocabulary
• Exposure and understanding of restaurant financials
• Experience in Service Recovery
• Able to work flexible hours, weekends and holidays

Advantageous Experience and Qualification Desired:

· Exposure to Micros

· Exposure to FnBShop

· WSET Level 1

· WSET Level 2

Key Performance Objectives:

To be a Red Carnation Hotel Ambassador by:

• Actively living our company mission and values and striving to deliver on our promise of "No Request too Large; No Detail too Small" at all times
• Owning and practicing our "Top 12" Service Standards every day in every interpersonal encounter whether with guests, colleagues or suppliers
• Ensuring that you are familiar with, adhere to, and manage other according to the Hotel's code of conduct as set out in the Employee handbook
• Creatively seeking opportunities to surprise and delight our guests by actively listening to them and building positive relationships and emotional connections
• Working together with your manager and team to be as effective and productive as possible by accepting constructive feedback and embracing all training and development opportunities made available to you
• Being aware of the emergency evacuation, security and fire procedures of the Hotel and to be constantly vigilant of the health, safety and security aspects; and reporting any risks to the Health and Safety Chairperson and/or Security Manager
• To actively seize opportunities to minimise our carbon footprint by reducing wastage as much as possible without compromising on guest service standards
• To be happy in your work environment, to make constructive observations to improve working conditions and maintain a culture of teamwork and guest orientated service

To assist with the management of the Cafe Restaurant Team in accordance with Red Carnation Hotel Management principles by:

• ensuring constant floor presence during peak operational times; interacting with both staff and guests in a constructive manner, fostering positive relationships; and by taking personal responsibility for every guest and staff situation, seeing it through to its solution.
• Co-ordinating special requests and extraordinary tasks in accordance with SOP
• Ensure a guest satisfaction check of every guest within the outlet; dealing with any concerns and complaints in accordance with company service recovery guidelines; and by personally checking quality of both service and product on a continuous basis
• Actively proposing promotional ideas on a regular basis as well as actively driving the sales and upselling culture of the restaurant to ensure an exceptional guest experience and the financial health of the business
• Ensure that all guest enquires are responded to within the response guidelines of Red Carnation Hotels
• Ensuring that all 1:1s and appraisals are completed timeously in accordance with the Hotel Communication Planner with the aim of nurturing a positive and honest relationship with employees with the goal of achieving the highest performance of excellence out of your team and high levels of staff retention.
• Being actively involved in the training and development of each team member by supporting their learning through on-the-job application and coaching, making them available for all appropriate training opportunities and holding the team member to account for the learning that they have successfully assimilated.
• Applying the performance management and corrective action tools in accordance with the Hotel's Code of Conduct with the aim of exhausting all opportunities to correct and support staff before utilising avenues for employment termination.
• Ensuring that staff are rostered according to the peaks and troughs of the business; ensuring that there is always sufficient labour available to meet our high guest service standards while keeping labour costs to a minimum; and ensuring that all staff are afforded time to take sufficient rest by scheduling off days and leave in a manner that allows for work/life balance and high levels of morale and productivity; and ensuring there is roster flexibility to adapt to unscheduled absences like sick leave and family responsibility leave; and recording all attendance correctly and timeously on Net TimeSheet
• Recommending updates to hotel policies and procedures, in order to maintain high standards and provide the best possible service to guests, and implement improvements where required.
• To develop the Azure brand within the Cape Town hospitality industry by innovation and creativity

To manage restaurant staff ensuring that:

• Guest Service in the Restaurant, In-room dining and at the pool side is in accordance with Red Carnation Hotels standards
• Mise en place requirements are completed in accordance with SOP
• Operating Equipment is correctly managed to ensure sufficient stock and minimal breakages
• Performing daily checks of the restaurant area cleanliness and repair ensuring that the venue is guest ready
• Weekly on the job training to ensure high standard of service is met
• Running of daily team meetings before service ensuring that staff are fully briefed of the restaurant and guest requirements of the day.

To manage the day-to-day operations of the Café Grill Restaurant by:

• To ensure that beverage stock movement is correctly and accurately tracked; as well as captured on FnBShop
• To ensure end of service cash-ups and float management are completed in accordance with SOP
• Co-ordinating special requests and extraordinary tasks in accordance with SOP
• Monitoring and reporting cover counts and average spend trends
• Ensuring all maintenance concerns are reported as they occur; and then followed-up on daily until they have been resolved.

NB: Preference will be given to employees from the designated groups with the provisions of employment equity act, no. 55 of 1998, sisa internal recruitment policy as well as units employment equity plans.

Job Type: Full-time

Experience:

• Restaurant management: 2 years (Preferred)

Application Deadline: 2025/06/05

Location: Freetown, Sierra Leone

Job Type: Full-Time

About Us:

We are a new café dedicated to serving quality beverages and creating a welcoming environment for our customers. We are looking for an enthusiastic and experienced Cafe Manager to lead our team and ensure smooth operations.

Job Description:

We are seeking a motivated and experienced Cafe Manager from South Africa who is willing to relocate to Freetown, Sierra Leone. The ideal candidate will have a strong background in cafe management, excellent leadership skills, and a passion for delivering exceptional customer service.

Key Responsibilities:

• Oversee daily cafe operations and staff management
• Ensure high standards of customer service and satisfaction
• Manage inventory, stock, and supplies
• Implement marketing strategies to attract new customers
• Maintain health and safety standards in compliance with regulations
• Train and motivate team members
• Manage budgets and optimize profitability

Qualifications:

• Proven experience as a Cafe Manager or similar role
• Strong leadership and organizational skills
• Excellent communication and interpersonal abilities
• Ability to work in a diverse, multicultural environment
• Willingness to relocate to Freetown, Sierra Leone
• South African citizenship or legal right to work in Sierra Leone

What We Offer:

• Competitive salary and benefits
• Opportunity to lead and grow within a dynamic team
• Support with relocation and settling in
• A unique cultural experience in Sierra Leone

Job Type: Full-time

Pay: From R10 000,00 per month

Ability to commute/relocate:

• Johannesburg, Gauteng: Reliably commute or willing to relocate with an employer-provided relocation package (Required)

Education:

• High School (matric) (Preferred)

Experience:

• Management: 3 years (Preferred)

Language:

• English (Required)

We are looking for someone with talent, a sense of humour and a sparkling personality

Critical Competencies for Success

This describes you:

• Enthusiastic;
• Customer-orientated;
• Hard working;
• Responsible;
• Born motivator and leader.

Do'er:

Credibility is earned at CampusKey through execution and getting things done. You are able to get into the details and deliver results under highest expectations on time and quality. Be ready to get hands-on with all aspects of the daily needs. The buck stops with you. Pragmatism and outcomes orientation are valued and lead to wins. Exceptional organisational and multitasking skills. You thrive in a fast-paced environment.

Collaborator:

There is no room for "I" at CampusKey. Every role and individual is in the organisation to serve We. Builds trust across the organisation by being a good listener and inclusively soliciting input. You are open to new and innovative solutions. You must present well and communicate clearly and effectively to upper management and internal departments. You're willing to adjust course when appropriate new ideas or objections are raised. You love working with people

Key Responsibilities:

• Prepare and serve a variety of beverages, including cocktails, beer, wine, and non-alcoholic drinks.
• Provide excellent customer service, creating a welcoming atmosphere for all patrons.
• Maintain a clean and organised bar area, ensuring all equipment is in good working order.
• Monitor and manage inventory, restocking supplies as needed.
• Adhere to all health and safety regulations, including responsible alcohol service.
• Engage with customers, providing recommendations and answering any queries.
• Assist with bar-related events and promotions.
• Prepare and serve a variety of coffee beverages, including espresso, cappuccino, latte, and specialty drinks, ensuring consistent quality and presentation.
• Take customer orders accurately and promptly, providing information about menu items and making recommendations based on their preferences.
• Operate coffee brewing equipment, espresso machines, and other beverage preparation tools proficiently.
• Adhere to established recipes and standards for beverage preparation, maintaining consistency and quality.
• Provide exceptional customer service, engaging with customers in a friendly and professional manner, and creating a welcoming atmosphere.
• Maintain a clean and organized work area, including the coffee station, brewing equipment, and seating areas.
• Handle cash transactions, process payments accurately, and maintain proper cash register procedures.
• Collaborate with team members to ensure efficient operations, including restocking supplies, cleaning tasks, and managing inventory.
• Continuously expand your knowledge of coffee beans, brewing methods, and industry trends to provide an enhanced customer experience.

Requirements:

• Previous experience as a barman/barista or in a similar role is preferred.
• Strong knowledge of beverages and mixology techniques.
• Excellent customer service and communication skills.
• Ability to work in a fast-paced environment and handle pressure.
• Reliable and punctual with a strong work ethic.
• Must be of legal age to serve alcohol.
• Flexibility to work evenings, weekends, and holidays as needed.

What do we offer you?

• An amazing work place to come to everyday where you will form part of a great team environment with lots of positive energy and vibe;
• The opportunity to work at a dynamic, young, national and fast growing company who sets the tone for the student accommodation hospitality industry;
• Access to our facilities including gym and regular cool events;

Are you in?

Great Send us your resume and a short cover letter telling us why you were made for this role

Company Description

Three Sages, part of the Health Collective group of companies, is a unique café and bar in Port Elizabeth. We offer healthy alternatives based on an anti-inflammatory Mediterranean diet. Our Sages skillfully serve drinks that combine the expertise of baristas and bartenders with natural, healthy additions.

Role Description

This is a full-time on-site role for a Manager Cafe Bar at Three Sages. The Manager will be responsible for overseeing day-to-day operations, managing customer service, ensuring seamless communication, handling food & beverage services, and driving sales in the café and bar.

Qualifications

• Customer Service and Communication skills
• Experience in Food & Beverage and Food Service
• Sales skills
• Ability to work in a fast-paced environment
• Strong leadership and organizational skills
• Knowledge of health and wellness trends
• Previous experience in a similar role is essential.
• Food safety certification is essential.
• Knowledge and experience with Lightspeed and Opsimize/Hops systems

Company Description

Life Is Good Cafe is located at 349 Albert Road, Woodstock, Cape Town, near the iconic Old Biscuit Mill. Our café offers a vibrant community atmosphere, serving freshly brewed coffee, smoothies, juices, and dishes like our renowned Avocado Bliss on Ciabatta or Sourdough. We host Brush & Brew events, merging art and coffee to foster creativity and connections. Committed to community, we create a welcoming environment where guests feel inspired and relaxed.

Role Description

This is a contract, on-site role for a Cafe Team Member in the City of Cape Town. The Cafe Team Member will be responsible for daily food preparation, providing exceptional food service, ensuring food safety, and delivering excellent customer service. Additional responsibilities include maintaining a clean and organized work environment, and assisting in the preparation and service of food and beverages.

Qualifications

• Skills in Food Preparation and Food & Beverage
• Proficiency in Food Service, including food safety practices
• Strong Customer Service skills
• Ability to work as part of a team and maintain a positive work environment
• Previous experience in a cafe or restaurant setting is beneficial
• Flexible availability to work shifts, including weekends and holidays

Job Description: Café Attendant

Job Title: Café Attendant

Job Type: Contract

Hourly Rate: R28.79

Branch: V&A Waterfront (Watershed) OR Pinelands Gardener place, Cape Town

About Us

Welcome to South Africa's most entertaining indoor fun park At beUP Park, we bring you the widest range of attractions under one roof, offering hours of interactive free play for kids and families alike.

Our parks feature activities such as trampolines, a giant maze, and the exclusive ALTIGAME, creating a world of adventure and excitement.

At the heart of every great experience is an amazing cup of coffee and a delicious bite to eat, and that's where our cafés shine. As South Africa's No. 1 play park destination, we're as passionate about coffee as we are about creating safe, engaging, and memorable experiences for families. We're looking for awesome baristas who can craft exceptional coffee and prepare light meals like toasties, platters, and wraps, as well as assist with retail sales in our café.

Join our team and be part of the fun Learn more about us

Job Summary

We're on the hunt for enthusiastic Café Attendants with barista and food preparation experience. You'll play a vital role in delivering exceptional coffee, light meals, and outstanding customer service to enhance the beUP Park experience.

Company Values

• Safety First: Prioritising the safety and well-being of guests and staff.
• Respect Rules: Following regulations and company policies.
• Integrity Matters: Always doing the right thing.
• Fun is Key: Creating joyful and positive experiences.
• Stay Clean: Keeping the park spotless and hygienic.
• Family-Focused: Offering fun activities for all ages.
• Serve with Care: Providing exceptional customer service.
• Build Community: Encouraging social connections through play.

Responsibilities

• Operate the point of sale system, ensuring accurate payments for items.
• Prepare high-quality coffee using a manual coffee machine, including latte art.
• Prepare and serve light meals such as toasties, platters, and wraps.
• Maintain a clean and hygienic workspace and café area during opening, operating, and closing hours.
• Ensure all meals and beverages are prepared promptly and meet quality standards.
• Follow strict hygiene and safety protocols in the kitchen and café.
• Assist with retail sales and restocking of café items.
• Collaborate with the café team to create a welcoming and enjoyable environment for guests.

Required Qualifications

• Valid South African ID or work permit.
• Matric certificate.
• Fluent in English.
• Clear criminal record (subject to company checks).
• Minimum of 1 year's barista experience, including knowledge of coffee preparation and latte art.
• Minimum of 1 year's food preparation experience, particularly with light meals.

Desired Qualifications (Advantageous)

• Certification in cooking or hospitality.
• Level 1 First Aid certification.
• Hygiene certification.

Perks of Joining Our Team

• Be part of a vibrant and growing company.
• Opportunities for career growth within the beUP Park family.
• Training provided to enhance your barista, food preparation, and customer service skills.
• Staff discounts on beUP Park activities and café purchases.

How to Apply

If you're passionate about coffee, food preparation, and delivering exceptional customer experiences, we'd love to hear from you

Email your CV, references, and headshot to with the subject line:"Café Attendant Application – (LOCATION)".Follow us on social media @beUPPark to learn more about us

Job Types: Part-time, Temporary

Contract length: 6 months

Pay: R28,79 per hour

Ability to commute/relocate:

• Cape Town, Western Cape: Reliably commute or planning to relocate before starting work (Preferred)

Application Question(s):

• Can you work under pressure?

Education:

• High School (matric) (Preferred)

Experience:

• Food preparation: 2 years (Preferred)
• Customer service: 1 year (Required)
• Coffee Barista: 1 year (Required)

Language:

• Fluent english (Preferred)

License/Certification:

• Hygiene certificate (Preferred)
• Basic first aid (Preferred)

Work Location: In person

• Oversee the daily operations and smooth running of 2 Coffee Shops.
• Hiring, training and managing employees
• Issuing all new staff paperwork and training material
• Staff performance reviews
• Compile monthly staff roster
• Inventory management , ordering of stock and stock control
• Processing of invoices and create purchase orders
• Ensure system integrity of stock by processing write offs & negative stock
• Ensure customer complaints are tracked and handled by relevant person
• Communicating to employees regarding any new products or services being offered.
• Development of daily, weekly or monthly revenue goals for the establishment and tracking against these goals.
• Price comparisons
• Ensuring high quality food products & sanitary standards are maintained.
• Creating new specials, adapting menus, introducing exciting cakes/ muffins, etc & ensuring food is always presented beautifully.
• Take full control of all cafe related admin
• Driving high levels of excellent customer service.

CRITERIA NEEDED:

• Matric
• A tertiary qualification within the Hospitality industry would be advantageous.
• Minimum of 2 years experience in a restaurant/coffee shop environment
• Have sound food knowledge and passion for staying current with food trends
• Strong leadership skills
• Proven ability to motivate and manage staff
• Excellent customer service skills
• Excellent communication skills
• Computer literate (Word, Excel, Outlook)
• SAP Experience would be advantageous
• Valid drivers licence – non negotiable

Job Type: Full-time

Application Question(s):

• Do you have a valid drivers licence and your own transport?
• Please indicate your CTC salary expectation

What being a part of the Sigma Family means for you
Career development and opportunities to apply for internal promotions following your probationary period.

15 days holiday, with additional days accrued the longer you have been a part of the Sigma Family.

Monthly, Quarterly and Annual awards with marvelous prizes.

Resources such as the Employee Assistance Program (EAP) and Mental Health First Aiders to support you when life might not be going quite as you expected.

R1600 bonus for each friend that you refer to join the Sigma Family who passes probation.

Receive a tree in the Sigma Forest when you pass probation. This will allow you to review how your tree is reducing your carbon footprint.

Discounted optional Medical Insurance.

Free and convenient transport options to make travelling a breeze.

Join communities and collaborate with your colleagues on our internal Social Media platform.

The opportunity to be a part of an equal, diverse and inclusive workplace - all amazing people are welcome in the Sigma Family.

What Your Day-to-Day will Look Like
You will be based in the vibrant town of Paarl, our offices offer an exciting opportunity for you to excel in a dynamic environment. This campaign focuses on both inbound and outbound collections, managing various back-office tasks, and handling general inquiries. As a key team member, you will respond to all calls with professionalism, courtesy, and friendliness, adhering closely to campaign guidelines, scripts, and systems.Efficiency is paramount as you manage customer contacts, consistently meeting or exceeding company expectations. Reporting directly to a Team Manager who began their journey as an advisor, you'll benefit from their firsthand experience and dedicated support. Your role will involve striving towards diverse Key Performance Indicators, ensuring both individual and team targets are achieved.If you're ready to thrive in a role that values initiative, teamwork, and commitment to customer satisfaction, this is the ideal opportunity for you. Join us in Paarl and contribute to our success story today

What Amazing People Will Bring to the Role
Join our dynamic team if you're passionate about delivering exceptional customer service With a Matric certificate and valuable experience in a BPO/UK call centre environment, your proficiency in English is top-notch. You're forward-thinking, always striving for excellence, and derive satisfaction from helping others with their challenges. Your outstanding listening skills, clear communication, and empathy make you adept at resolving customer queries and disputes confidently.

You thrive on embracing change and excel both independently and as a team player. Working towards KPIs motivates you, and you eagerly seek feedback to continually improve. Comprehensive training and ongoing coaching ensure your success and growth throughout your career.

While we value your existing skills, we're more interested in your eagerness to learn and your drive to excel. If you're ready to shine and possess the attributes we're looking for, this is the perfect place for you to thrive

What being part of the Sigma Family means for you:

What being a part of the Sigma Family means for you

Career development and opportunities to apply for internal promotions following your probationary period.

15 days holiday, with additional days accrued the longer you have been a part of the Sigma Family.

Monthly, Quarterly and Annual awards with marvelous prizes.

• Resources such as the Employee Assistance Program (EAP) and Mental Health First Aiders to support you when life might not be going quite as you expected.

R1600 bonus for each friend that you refer to join the Sigma Family who passes probation.

Receive a tree in the Sigma Forest when you pass probation. This will allow you to review how your tree is reducing your carbon footprint.

Discounted optional Medical Insurance.

Free and convenient transport options to make travelling a breeze.

Join communities and collaborate with your colleagues on our internal Social Media platform.

The opportunity to be a part of an equal, diverse and inclusive workplace – all amazing people are welcome in the Sigma Family.

A bit more about the Opportunity.:

What Your Day-to-Day will Look Like:

You will be based in the vibrant town of Paarl, our offices offer an exciting opportunity for you to excel in a dynamic environment. This campaign focuses on both inbound and outbound collections, managing various back-office tasks, and handling general inquiries. As a key team member, you will respond to all calls with professionalism, courtesy, and friendliness, adhering closely to campaign guidelines, scripts, and systems.Efficiency is paramount as you manage customer contacts, consistently meeting or exceeding company expectations. Reporting directly to a Team Manager who began their journey as an advisor, you'll benefit from their firsthand experience and dedicated support. Your role will involve striving towards diverse Key Performance Indicators, ensuring both individual and team targets are achieved.If you're ready to thrive in a role that values initiative, teamwork, and commitment to customer satisfaction, this is the ideal opportunity for you. Join us in Paarl and contribute to our success story today

What amazing People will bring to the role:

What Amazing People Will Bring to the Role:

Join our dynamic team if you're passionate about delivering exceptional customer service With a Matric certificate and valuable experience in a BPO/UK call centre environment, your proficiency in English is top-notch. You're forward-thinking, always striving for excellence, and derive satisfaction from helping others with their challenges. Your outstanding listening skills, clear communication, and empathy make you adept at resolving customer queries and disputes confidently.

You thrive on embracing change and excel both independently and as a team player. Working towards KPIs motivates you, and you eagerly seek feedback to continually improve. Comprehensive training and ongoing coaching ensure your success and growth throughout your career.

While we value your existing skills, we're more interested in your eagerness to learn and your drive to excel. If you're ready to shine and possess the attributes we're looking for, this is the perfect place for you to thrive