410 Business Transformation jobs in South Africa

Job Description
We are seeking an experienced
Business Transformation Consultant
with a strong focus on
Business Process Automation
to advise clients in the Financial Services industry. This role involves re-engineering processes, leveraging modern technologies such as
GenAI, process mining, automation, robotics, and BPM tools
, and guiding clients in defining a clear roadmap toward their future business vision.

Key Responsibilities

• Advise clients on products, solutions, and strategies to solve complex challenges in the Financial Services industry.
• Reengineer business processes to align with organizational strategy and industry best practices.
• Support the creation of an organization's Business Vision and Blueprint, focusing on operational optimization.
• Define and outline a strategic roadmap for clients to achieve their future-state business model.
• Assist clients with solution selection, design, and implementation, including shared services and outsourcing solutions.
• Drive profitability improvements through cost management, reduced working capital, and increased asset utilization.
• Stay informed on industry trends, directions, and marketplace players to bring relevant insights to clients.

Requirements
Skills & Competencies

• Strong knowledge of the Financial Services industry, including current trends and challenges.
• Hands-on experience with GenAI, Automation, Robotics, BPM, Process Mining, Decision Engines, and related tools.
• Proven track record in business transformation and process reengineering.
• Ability to design and implement shared services and outsourcing solutions.
• Excellent problem-solving, advisory, and communication skills.

Contract Details

• Start Date: 01 October 2025
• End Date: 31 October 2025
• Duration: 1 Month (Contract)
• Location: Sandton

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Job Description

Growing as a strategic advisor, you leverage your influence, expertise, and network to deliver quality results. You motivate and coach others, coming together to solve complex problems. As you increase in autonomy, you apply sound judgment, recognising when to take action and when to escalate. You are expected to solve through complexity, ask thoughtful questions, and clearly communicate how things fit together. Your ability to develop and sustain high performing, diverse, and inclusive teams, and your commitment to excellence, contributes to the success of our Firm.

Examples of the skills, knowledge, and experiences you need to lead and deliver value at this level include but are not limited to:

• Craft and convey clear, impactful and engaging messages that tell a holistic story.
• Apply systems thinking to identify underlying problems and/or opportunities.
• Validate outcomes with clients, share alternative perspectives, and act on client feedback.
• Direct the team through complexity, demonstrating composure through ambiguous, challenging and uncertain situations.
• Deepen and evolve your expertise with a focus on staying relevant.
• Initiate open and honest coaching conversations at all levels.
• Make difficult decisions and take action to resolve issues hindering team effectiveness.
• Model and reinforce professional and technical standards (e.g. refer to specific PwC tax and audit guidance), the Firm's code of conduct, and independence requirements.

About Strategy& and Fit for Growth

Strategy&, PwC's global strategy consulting business, leverages the
Fit for Growth
approach to help organizations build differentiating capabilities, strategically manage costs, and realign their structures for sustainable growth. In today's climate of uncertainty, our solutions enable clients to strengthen their core, optimize operations, and unlock long-term value.

We enable our clients to cut costs and grow stronger at the same time. Our solutions assist companies to align their strategies with their capabilities, ensure the organisation structure is conducive to enabling workforce productivity to achieve the business strategy, and the business costs are reflective of the business strategy and operations for maximum efficiencies and revenues.

Job Purpose:

Lead and deliver high-impact business transformation initiatives applying Strategy&'s Fit for Growth methodology. This role requires a leader & strategic thinker with strong analytical capabilities, deep industry insight, and a proven track record in successfully selling and delivering impact-based engagements through operating model design, cost optimization, and business restructuring.

What's going to be expected of you:

• Sell and deliver end-to-end strategy-based transformation projects across industries.
• Conduct deep-dive diagnostics into business operations, cost structures, and organizational effectiveness.
• Develop and present strategic recommendations supported by data-driven insights and industry benchmarks.
• Face-to-face engagement and interaction with client and team
• Lead business development efforts, including proposal development, client relationship management, and opportunity identification.
• Collaborate with cross-functional teams and senior stakeholders to ensure alignment and successful delivery.
• Mentor and develop consultants, fostering a high-performance and inclusive team culture.
• Demonstrate resilience, agility and adaptability across client contexts and sectors.
• Experience in leading a team in the delivery of client engagements

Minimum Requirements
:

Education:

• Post graduate degree from a top tier University in either Engineering, Finance, Mathematics and/or Actuarial Science.
• CFA level 1/MBA - advantageous.

Experience & Technical Skills:

• Minimum years' strategic work experience with a reputable consulting firm.
• Demonstrated experience across the full consulting lifecycle: sales, delivery, and project closure
• Consulting experience in Financial Services, Telecommunications and Infrastructure Sectors.
• Advanced proficiency in analytics tools including excel, python etc.
• Proven track record in cost reduction, digital transformation, operating model redesign, and performance improvement.

Soft Skills:

• High emotional intelligence (EQ) and interpersonal effectiveness.
• Strong communication, facilitation, and presentation skills.
• Ability to lead and influence in complex, ambiguous environments.
• Entrepreneurial mindset with a proactive, solution-oriented approach.
• Collaborative team player who thrives in dynamic, fast-paced environments.

Empowering Africa's tomorrow, together…one story at a time.
With over 100 years of rich history and strongly positioned as a local bank with regional and international expertise, a career with our family offers the opportunity to be part of this exciting growth journey, to reset our future and shape our destiny as a proudly African group.

Job Summary
Transform the business to achieve its strategic objectives whilst integrating the core

business into the rest of the broader franchise (Retail Bank & Broader) to enable end-to-end

customer capability. This includes driving the business to achieve digital transformation by

leveraging emerging technologies and external capabilities where relevant (proptech/fintech)

positioning the business as a Product Category leader in the industry.

Job Description
Accountability: Strategic Change

• Lead the business programme planning and delivery of strategic initiatives (SI), continuous improvement initiatives (CI) ensuring quick and seamless time to value for the business and Retail Bank.
• Manage the relevant delivery teams to ensure the delivery of the required SI and CI portfolios.
• Plan and ensure optimal and effective management of portfolio governance, reporting structures and leading decision-making frameworks that enable the business to prioritize capabilities and initiatives.
• Ensure that all programmes and initiatives undertaken by the area conform to the Group's change methodology and practices.
• Action and drive a culture of proactive compliance in the function.
• Conduct root cause analysis, design, and implement mitigation plans to ensure Group is prepared for future disruption in production.

Accountability: Change Management:

• Drive People Change Strategy for the business aligning with strategic objectives and ensuring measurable outcomes

Accountability: Digital Transformation:

• In collaboration with business stakeholders, identifying business transformation opportunities, sizing, prioritizing key digital transformation initiatives
• Enable and execute on digital transformation initiatives for the business

Accountability: Business Integration:

• Integrating processes and capabilities enabling frictionless customer journeys and integrated value propositions that enable the broader franchise.

Accountability: Process Re-engineering & Improvement:

• Executing process-re-engineering and optimisation for the business therefore enabling the business to achieve strategic ambitions, improving business efficiency and productivity.

Accountability: Leading Talent & People Management

• Lead the team to deliver on Business Transformation for the business
• Coach, mentor, and manage team members toward driving business objectives and ensuring colleague development.
• Drive colleague experience and stability and create a culture of continuous improvement, excellence, and collaboration in line with Absa values.

Accountability: Stakeholder Engagement

• Create and maintain strategic relationships with key Partners (Includes FinTech PropTech, Industry bodies, Service Providers, (e.g., consultants), Suppliers, and other key stakeholders and other Absa entities.
• Establish and maintain professional relationships through networking with industry leaders, associations, regulators, and policy makers as well as business partners that are key for the business to achieve its strategic objectives.
• Manage internal and external strategic relationships by facilitating stakeholder feedback, communication interventions, problem solving, dispute resolution

Education:

• Bachelor's Degree
• At least 8 years -10 years minimum experience in Senior Role leading Business Transformation or Strategic Change (Industry: Banking or any other industry

Experience:

• Cross-functional and division collaboration demonstrating Enterprise Leadership
• Driving impactful continuous improvement
• Good exposure in technology environment
• Leading strategic change with integration complexity
• Strong Commercialization
• Check & Challenge business cases for business transformation
• Support commercial negotiations with key stakeholders for best commercial outcomes with vendors/suppliers for transformation initiatives
• Understand how business can maximise benefits realization & lead with benefits realization & time to value in collaboration with delivery partners and executives.

Education
Absa Bank Limited is an equal opportunity, affirmative action employer. In compliance with the Employment Equity Act 55 of 1998, preference will be given to suitable candidates from designated groups whose appointments will contribute towards achievement of equitable demographic representation of our workforce profile and add to the diversity of the Bank.
Absa Bank Limited reserves the right not to make an appointment to the post as advertised

Empowering Africa's tomorrow, together…one story at a time.

With over 100 years of rich history and strongly positioned as a local bank with regional and international expertise, a career with our family offers the opportunity to be part of this exciting growth journey, to reset our future and shape our destiny as a proudly African group.

Job Summary

Transform the business to achieve its strategic objectives whilst integrating the core

business into the rest of the broader franchise (Retail Bank & Broader) to enable end-to-end

customer capability. This includes driving the business to achieve digital transformation by

leveraging emerging technologies and external capabilities where relevant (proptech/fintech)

positioning the business as a Product Category leader in the industry.

Job Description

Accountability: Strategic Change

• Lead the business programme planning and delivery of strategic initiatives (SI), continuous improvement initiatives (CI) ensuring quick and seamless time to value for the business and Retail Bank.
• Manage the relevant delivery teams to ensure the delivery of the required SI and CI portfolios.
• Plan and ensure optimal and effective management of portfolio governance, reporting structures and leading decision-making frameworks that enable the business to prioritize capabilities and initiatives.
• Ensure that all programmes and initiatives undertaken by the area conform to the Group's change methodology and practices.
• Action and drive a culture of proactive compliance in the function.
• Conduct root cause analysis, design, and implement mitigation plans to ensure Group is prepared for future disruption in production.

Accountability: Change Management:

• Drive People Change Strategy for the business aligning with strategic objectives and ensuring measurable outcomes

Accountability: Digital Transformation:

• In collaboration with business stakeholders, identifying business transformation opportunities, sizing, prioritizing key digital transformation initiatives
• Enable and execute on digital transformation initiatives for the business

Accountability: Business Integration:

• Integrating processes and capabilities enabling frictionless customer journeys and integrated value propositions that enable the broader franchise.

Accountability: Process Re-engineering & Improvement:

• Executing process-re-engineering and optimisation for the business therefore enabling the business to achieve strategic ambitions, improving business efficiency and productivity.

Accountability: Leading Talent & People Management

• Lead the team to deliver on Business Transformation for the business
• Coach, mentor, and manage team members toward driving business objectives and ensuring colleague development.
• Drive colleague experience and stability and create a culture of continuous improvement, excellence, and collaboration in line with Absa values.

Accountability: Stakeholder Engagement

• Create and maintain strategic relationships with key Partners (Includes FinTech PropTech, Industry bodies, Service Providers, (e.g., consultants), Suppliers, and other key stakeholders and other Absa entities.
• Establish and maintain professional relationships through networking with industry leaders, associations, regulators, and policy makers as well as business partners that are key for the business to achieve its strategic objectives.
• Manage internal and external strategic relationships by facilitating stakeholder feedback, communication interventions, problem solving, dispute resolution

Education:

• Bachelor's Degree
• At least 8 years -10 years minimum experience in Senior Role leading Business Transformation or Strategic Change (Industry: Banking or any other industry

Experience:

• Cross-functional and division collaboration demonstrating Enterprise Leadership
• Driving impactful continuous improvement
• Good exposure in technology environment
• Leading strategic change with integration complexity
• Strong Commercialization
• Check & Challenge business cases for business transformation
• Support commercial negotiations with key stakeholders for best commercial outcomes with vendors/suppliers for transformation initiatives
• Understand how business can maximise benefits realization & lead with benefits realization & time to value in collaboration with delivery partners and executives.

Education

Absa Bank Limited is an equal opportunity, affirmative action employer. In compliance with the Employment Equity Act 55 of 1998, preference will be given to suitable candidates from designated groups whose appointments will contribute towards achievement of equitable demographic representation of our workforce profile and add to the diversity of the Bank.

Absa Bank Limited reserves the right not to make an appointment to the post as advertised

About the Role

We are looking for an experienced Change Management & Training Lead to drive adoption and successful implementation of our digital transformation initiatives. This role is responsible for ensuring that people, processes, and technology changes are well-communicated, understood, and embedded across the organization.

Key Responsibilities

• Develop and execute change management strategies and communication plans for digital initiatives.
• Design, coordinate, and deliver training programs and enablement sessions to support system rollouts.
• Engage with business stakeholders to assess readiness and manage resistance.
• Develop tools and resources (guides, FAQs, training materials) to support adoption.
• Monitor change effectiveness, adoption rates, and provide feedback for continuous improvement.
• Act as the primary liaison between project teams, leadership, and end-users.

Qualifications & Experience

• 5–8 years' experience in change management, training, or organizational development (preferably within digital transformation projects).
• PROSCI certification or equivalent change management accreditation (mandatory).
• Bachelor's degree in Business, Human Resources, Communications, or related field (preferred).

Skills &Competencies

• Strong expertise in communication planning and execution.
• Hands-on experience in training rollout and end-user enablement.
• Excellent stakeholder engagement and facilitation skills.
• Ability to analyze adoption metrics and recommend interventions.
• Strong interpersonal, presentation, and written communication skills.

Application Requirements

Please ensure you attach your Change Management certification(s) with your application.

Job Type: Full-time

Work Location: In person

Make an impact with NTT DATA

Join a company that is pushing the boundaries of what is possible. We are renowned for our technical excellence and leading innovations, and for making a difference to our clients and society. Our workplace embraces diversity and inclusion – it's a place where you can grow, belong and thrive.

Your day at NTT DATA

The Director, Change Management is a leadership role, responsible for playing a pivotal role in leading and driving strategic organizational change initiatives.

This leadership role provides strategic direction and support across business operations functions fostering a collaborative and innovative team culture focused on operational excellence.

Key Responsibilities:

• Provides leadership and guidance to individuals involved in organizational change initiatives.
• Leads strategic transformational change management initiatives.
• Develops a clear vision for organizational change and aligns it with business goals.
• Ensures effective change management is in place for the full lifecycle of transformation and standardization initiatives, from concept through Business-As-Usual (BAU) deployment.
• Collaborates with executive leadership and other senior level stakeholders to gain buy-in and support for change efforts.
• Provides strategic guidance to senior leadership on change management methodology and approach.
• Ensures the development of enterprise-wide change management methodologies and toolkits. Identifies potential risks and develops mitigation strategies.
• Analyzes, plans, implements and evaluates change strategies, facilitating a collaborative approach to change across the organization and building ownership and capability in change leadership.
• Acts as a coach for senior leaders/managers in helping them fulfil the role of "change sponsor".
• Conducts assessments of the current state, analyzes stakeholders, identifies risks, and establishes goals and milestones for changes.
• Plays a key role in ensuring change initiatives meets objectives on time and on budget by increasing employee adoption and usage.

To thrive in this role, you need to have:

• Significant proficiency in methodologies, change management principles, and project lifecycle phases.
• Significant understanding of change management challenges, opportunities, methodologies and frameworks.
• Significant understanding of local and international change management methodologies.
• Ability to influence senior leaders/managers and gain buy-in at executive level.
• Excellent analytical and strategic planning capabilities.
• Significant vast expertise in delivering creative and innovative solutions to business challenges.
• Excellent interpersonal and presentation skills.

Academic Qualifications and Certifications:

• Bachelor's degree or equivalent in Business, Management, Communications, or Human Resources or related field.
• Certifications such as PMP, PROSCI, ADKAR, ITIL, LEED, OCM, or CCMP (desirable).

Required experience:

• Significant experience working on large scale change management projects and programs, ideally in a related working environment.
• Deep Experience gained in a similar leadership role.
• Significant experience leading and managing a change management team, delivering high quality results.
• Strong business acumen and ability to communicate with various functional leaders using relevant industry knowledge and terminology.
• Significant experience leading programs that include technology change and adoption.
• Significant experience managing multiple change programs across different regions / geographies with differing needs and stakeholders.

Workplace type:

Hybrid Working

About NTT DATA

NTT DATA is a $30+ billion trusted global innovator of business and technology services. We serve 75% of the Fortune Global 100 and are committed to helping clients innovate, optimize and transform for long-term success. We invest over $3.6 billion each year in R&D to help organizations and society move confidently and sustainably into the digital future. As a Global Top Employer, we have diverse experts in more than 50 countries and a robust partner ecosystem of established and start-up companies. Our services include business and technology consulting, data and artificial intelligence, industry solutions, as well as the development, implementation and management of applications, infrastructure, and connectivity. We are also one of the leading providers of digital and AI infrastructure in the world. NTT DATA is part of NTT Group and headquartered in Tokyo.

Equal Opportunity Employer

NTT DATA is proud to be an Equal Opportunity Employer with a global culture that embraces diversity. We are committed to providing an environment free of unfair discrimination and harassment. We do not discriminate based on age, race, colour, gender, sexual orientation, religion, nationality, disability, pregnancy, marital status, veteran status, or any other protected category. Join our growing global team and accelerate your career with us. Apply today.

Third parties fraudulently posing as NTT DATA recruiters

NTT DATA recruiters will never ask job seekers or candidates for payment or banking information during the recruitment process, for any reason. Please remain vigilant of third parties who may attempt to impersonate NTT DATA recruiters—whether in writing or by phone—in order to deceptively obtain personal data or money from you. All email communications from an NTT DATA recruiter will come from an email address. If you suspect any fraudulent activity, please contact us .

Brief description

The main purpose of this position is to diagnose, design, implement and assess change management strategies and plans in support of organisational projects and programmes within the Prudential Authority (PA), ensuring quality, sustainability and that the benefits of medium to high organisational change initiatives materialise.

Detailed description

The successful candidate will be responsible for the following key performance areas:

• Apply a structured change management approach and methodology for the people impact of implementing organisational projects as developed by the PA.
• Influence and participate in pre-planning activities and provide change management input to ensure change-related impacts are considered when planning the approaches of multiple projects.
• Diagnose, design, develop, integrate and assess change plans and execute deliverables aligned to the project plans of multiple projects.
• Conduct assessments (readiness, impact and training) of multiple projects and analyse and interpret the results thereof, providing recommendations/interventions and reports and executing approved interventions to assist stakeholder decision-making.
• Develop and implement a comprehensive stakeholder engagement and communication, leadership alignment and resistance management plans that are aligned to the project plans for multiple projects.
• Review and prioritise existing training plans across multiple projects and identify gaps therein, develop and implement an appropriate training plan, assess the impact of training and provide recommendations.
• Prioritise the delivery of change initiatives to manage change saturation and the risks and dependencies of multiple projects.
• Develop analytical change reports, identify goals and metrics and make recommendations to guide, advise and influence decision-making.
• Administer a monitoring system that tracks the adoption, utilisation and proficiency of individual changes.
• Coach business owners, managers and teams through change.
• Determine the impact of change management initiatives, identify gaps and develop alternative strategies and interventions as needed.
• Facilitate the development of the post-implementation model and support, and communicate this to stakeholders.

Who are we?

Outsized is a high-growth, well-funded disruptor in the fast-evolving talent economy. We focus on full-time contracts (remote or onsite), typically between 1-12 months. We help our talent upskill, so they have better chances of landing their dream projects and charge fair rates. Outsized members have access to an exclusive Community where they can connect with peers and experts, take part in live events, and find project collaborators.

Who are we looking for?

We are looking for experienced Change Management specialists to join our exclusive talent pool of highly skilled experts for upcoming projects with clients in South Africa

What will you do

• Develop and implement change management strategies and plans that maximise employee adoption and minimise disruption.
• Conduct impact assessments and stakeholder analysis to identify risks and readiness.
• Design and deliver communications, training, and engagement initiatives.
• Support leaders and managers in driving change within their teams.
• Monitor and report on adoption, effectiveness, and issues, adjusting interventions as needed.

Requirements

• 5+ years of experience in change management, organisational development, or related roles.
• Strong knowledge of change management principles, methodologies, and tools (e.g., Prosci, ADKAR).
• Excellent communication and stakeholder management skills.
• Experience in large-scale transformation projects across industries is preferred.

From the beginning, our goal was to establish an advisory firm that stands apart from the rest – one that is grounded in our Core Values and dedicated to creating a positive experience not just for our clients, but for our people too. We firmly believe in the strength of collaboration, enthusiasm, generosity, and perseverance as the driving forces behind our success. With advisory solutions spanning accounting and risk, technology-enabled transformation, and transactions, we partner with our clients to solve today's challenges and deliver present and future value.

Our commitment to our people has earned us numerous awards including Inc5000's Fastest Growing Companies and Glassdoor's Best Places to Work. Explore what our employees have to say about our unique culture by clicking here.

By joining our rapidly growing
Business Transformation
team you will serve as a trusted partner to our clients. You'll bring your first-hand experience, unique perspectives, and functional knowledge to deliver tailored, strategic solutions. These not only address today's challenges but also lay the groundwork for future success. With support from experienced leaders and a dedicated coach, you will join a collaborative community that encourages contributions beyond the scope of client delivery.

What You'll Do

• Working with high-performing teams to analyze, evaluate and enhance our clients businesses, including processes, governance, data and technologies
• Lead our clients and teams on their data journey which includes collaborating on their strategic vision for data, crafting a pragmatic roadmap of initiatives, and aiding our clients in the implementation of these initiatives, aligned to business objectives
• Ability to drive data governance framework design and facilitate policies and procedures development in line to meet the strategic and regulatory objectives of our clients related to data governance, data management, data quality, data risk management, and data privacy and security
• Collaborate seamlessly with key senior stakeholders, including business, IT teams and data owners to identify data needs
• Support finance transformation engagements
• Conduct interviews with clients to perform current state/future state gap analysis and identify the root causes of client's challenges
• Drive data culture and data adoption programs for clients who struggle with firmwide understanding of data ROI
• Establish KPIs related to data quality and data risk, controls, and remediation plans
• Develop roadmaps to developing data assets and data commercialization
• Drive program/project management activities including status reporting or maintain RAID logs, and able to conduct scrum meetings for defect / development management
• Support CrossCountry leadership team on internal projects, including but not limited to the following: sales/marketing initiatives, recruiting, and organizational development

What You'll Bring

• 5+ years of relevant experience and track recording delivering transformation programs into CDO, CTO, COO, CFO, and/or CRO organizations
• Strong strategic planning skills with past experience working with C-Suites executives to build out Organizational Level Strategic Roadmaps
• Up-to-date on latest industry trends in industry trends and best practices in data strategy and governance
• Knowledge of industries, including banking and capital markets, investment banking, broker-dealers, custody, fund administration and investment management
• Proven leadership roles with strong communication and presentation skills
• Professionalism and discretion in interacting with executives and clients
• Proficiency in one or more of the following: Collibra, OvalEdge, Atlan, Talend, SAP Master, BigID, OneTrust
• Experience in tools such as SQL, Tableau, PowerBI, Alteryx, Snowflake

Qualifications

• Bachelor's degree in Business, Economics, Engineering, Information Systems, Mathematics, Data Analytics, or similar discipline

Benefits Summary
The CrossCountry total rewards package includes comprehensive healthcare options, including medical, dental, and vision coverage; flexible spending accounts; and a 401(k) with company matching. Additionally, employees can take advantage of generous parental and maternity leave policies, technology stipends, and wellness reimbursement programs, all designed to support both professional growth and personal well-being. For detailed information about benefits at CrossCountry, please visit our dedicated benefits site:

Equal Employment Opportunity (EEO)
CrossCountry provides equal employment opportunities (EEO) to all employees and applicants for employment and believes that respect and fair treatment are critical to creating a productive and inclusive workplace.
As an equal opportunity employer, CrossCountry is fully committed to comply with all federal, state, and local laws and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability, pregnancy, genetics, sexual orientation, veteran status, gender identity or expression or any other protected characteristic. The company also complies with pay transparency and labor laws applicable to all terms and conditions of employment.