52 Business Support jobs in South Africa

Job category: Banking, Finance, Insurance. Stockbroking

Location: Western Cape

Contract: Permanent

EE position: No

To provide finance business support to ensure financial integrity is maintained across the financial systems, ensuring that finance objectives, in particular, system control objectives are achieved. Provide first line support in terms of end-user access control and training. Support the finance process team in performing testing and signing off of system upgrades and new system developments. Investigate solutions for change requests/incidents logged and be responsible for producing and maintaining required functional specification documents. Be responsible for certain operational tasks performed in the Finance business support area.

• Supports the ongoing system maintenance. Ensures system configuration is designed, tested, and implemented as per the business requirements.
• Monitors interfaces from peer systems and ensures that it is accurate and complete. Interface and error files are cleared for all Oracle Modules for all entities on a timely basis.
• Responsible for completing daily operational tasks within the Finance business.
• Responsible for completing certain month-end/year-end period close tasks including resolving month-end/year-end issues to ensure that month-end/year-end is completed on time.
• Performs Systems/Modules/Profiles and configuration implementation, set-up, monitor, maintenance, enhancement, and upgrades to support new and existing functionalities.
• Maintains system responsibilities, hierarchies, profiles, and workflows, performs a quarterly audit of end-user access. Ensures access is verified and complete.
• Works with ITS- Systems Analyst to load Service Requests with Oracle (Oracle Metalink).
• Establishes a strong relationship with IT Finance, Group reporting, and Central Finance.
• Maintains all administration documents for system configuration, test packs, and training manuals.

• Provides second line support to the business, assists with incident resolution.
• Complies with Service Level Agreements.
• Loads Service Requests with Oracle Metalink.
• Provides support to, and liaises with System Analyst and System Administrator.
• Liaises with Internal and External auditors regarding queries.

• Provides input into the design, development, testing, training, and implementation of new business initiatives.
• Works with the finance process analyst to communicate the business requirement and ongoing interaction to ensure that any development meets the business need.
• Continually seeks process/system improvement opportunities within Finance and ensures with the finance process analyst/Finance process owner that the enhancement or project will deliver the improved business solution.

• Provides ongoing coaching and training for existing and new employees on systems and processes.
• Continuous end-user training and mentoring on Finance applications (new and current users).
• Identifies problems and brings them to the attention of the team, with team group discussions on issues.
• Self-study on Oracle User Guides and Oracle Library.
• Schedules team Computer Based Training (CBT) sessions.
• Maintains in-house end user training manuals and procedure manuals.

• Integration with IT support teams and business users in order to effectively resolve and manage business system and process application problems.
• Knowledge of Business IT systems.
• Analytical skills.
• Problem solving ability.
• Understanding of Finance processes.
• Process thinking ability.
• Incident tracking system experience.

• 5 years of experience in a similar environment.
• Basic to medium understanding of accounting principles and experience.
• Information processing and database concepts.
• ERP system support and maintenance.
• Relevant practical experience in a specialist area of support.
• Experience on applications relative to specialist area.
• Experience on Finance processes and systems.

We are looking for a Business Support Specialist for a 6 month FTC. Below skills and requirements are non-negotiable:

1. Critical Incident Management and/or Reporting
2. SLA Management
3. 4+ years working experience with ESH and/or ESG processes (a must have)

Responsibilities include:

• HR Services, Recruitment & Selection

We’re Hiring: Business Services Support Administrator (Contract)  

An exciting 6-month contract opportunity is available for an experienced Business Services Support Administrator to join a dynamic team in Cape Town.

About the Role:
The successful candidate will manage office operations, support multiple business units, and oversee a small team. This role requires strong leadership, attention to detail, and the ability to manage diverse responsibilities in a professional services environment.

Key Responsibilities:

• Manage and lead a small administrative support team.

• Oversee facilities and office operations across regional locations.

• Provide administrative support to Finance, Community Operations, and Technical teams.

• Coordinate with project teams and PR/media agencies.

• Manage corporate diaries, staff events, investor visits, and conferences.

• Maintain supplier and procurement databases, and support skills reporting.

• Handle office purchasing, subscriptions, IT support liaison, and vendor management.

• Oversee onboarding and offboarding processes for staff.

• Manage corporate cards, fleet, insurance, and annual staff/client events.

• Ensure smooth office administration, reporting accuracy, and cost efficiency.

Required Skills and Experience:

• Relevant tertiary qualification.

• Minimum 10 years’ office management experience (5 years managing a team).

• Background in a professional services industry.

• Strong leadership skills with a proven track record of managing people.

• Proficiency in Microsoft Office Suite (Outlook, Excel, Word, PowerPoint, Teams), Adobe, Docusign.

• Experience in preparing board packs and quarterly reporting.

• Ability to implement initiatives to improve efficiency in admin and reporting.

• Excellent communication, organisational, and problem-solving skills.

Key Focus Areas:
On-time and accurate reporting
Efficient cost management against budgets
High attention to detail

If you’re a motivated professional with the right experience and keen to take on this opportunity, apply

• Coordinating admin tasks and reporting across sales support
• Capturing and managing data for deal documentation
• Processing discount rentals and liaising with funders
• Ensuring accurate payments to suppliers and 3rd parties
• Maintaining excellent customer service standards
• Collaborating closely with the Business Manager and Sales Team
• Managing your own time and priorities efficiently

• BCom Finance degree or equivalent
• 3 years experience in a corporate or commercial asset finance environment
• Strong understanding of the funding lifecycle
• Meticulous attention to detail and data accuracy
• Confident communicator with internal and external stakeholders
• Able to take ownership in a fast-paced, deadline-driven environment

Are you passionate about shaping the technological landscape of both Information Technology (IT) and Operational Technology (OT) domains? Do you thrive on designing and implementing cutting-edge infrastructure solutions that seamlessly integrate Digital Technology (DT)? If so, we have an exciting opportunity for you to join our dynamic team.

Candidate Requirements

1. Relevant Technical/IT Degree or Diploma.
2. At least 5 years’ experience in ESH and ESG processes or similar role.
3. In-depth understanding of the Sustainability landscape.
4. Experience in change management, system integration and solution design-Global experience.
5. Appreciation of technology accountable for knowledge of requisite processes for area of accountability.
6. Ensure compliance to SOX, King IV and all other relevant governance requirements.
7. Ensure full compliance to IM PMO processes (e.g. gate reviews etc.)
8. Collaborate with different stakeholders at the various operations to have a good understanding of the operational technologies for sustainability and capital projects.
9. Engage with the manager, Business Process Custodian (BPC), and Regional Process Owners (RPOs) on continuous business improvement opportunities.
10. Focus is on Continuous improvement rather than day-to-day incidents.

Business Segment: Business & Commercial Banking

To provide services as it relates to Business, Commercial, Wealth and Investments and Credit with specialised end-to-end remedial management of enterprise wide distressed debt exposures and to provide solutions in such remediation to the Business and Commercial Banking, in house (referred by Account Executives & Credit Evaluation Managers) or under formal Business Rescue proceedings (Companies Act) within assigned Personal-to-Holder mandates.

Qualifications

Minimum Qualifications
Type of Qualification: First Degree
Field of Study: Business Commerce, Finance and Accounting, Legal

Experience Required
Credit Risk – BCB
Risk & Corporate Affairs
5-7 years
The job requires an individual with experience in Business and Commercial Banking credit environment (preferably in a Credit / Risk Assessment, Client Relationship or Recoveries role).

Additional Information

• Adopting Practical Approaches
• Articulating Information
• Challenging Ideas
• Taking Action
• Upholding Standards
• Business Insights
• Collections
• Company Valuations
• Debt Consolidation
• Legal Collections
• Recoveries

Please note: All our recruitment processes comply with the applicable local laws and regulations. We will never ask for money or any form of payment as part of our recruitment process. If you experience this, please contact our Fraud line on +27 800222050 or

Is this you?

Are you a visionary Business Support Specialist with a passion for sustainability and continuous improvement? With a strong background in ESH and ESG processes, you're ready to drive operational excellence and strategic initiatives.

What you'll be doing (and why you'll enjoy it)

You’ll collaborate with stakeholders to understand operational technologies, driving continuous improvement and capturing business requirements. You’ll manage incidents, requests, and changes, ensuring vendor SLA compliance and maintaining robust governance and compliance across all activities. Your work will directly contribute to our client’s strategic roadmap, enhancing sustainability and capital project outcomes.

What you'll need

A Technical/IT Degree or Diploma, coupled with at least 5 years’ experience in ESH, ESG processes, or a similar role. Your in-depth understanding of the sustainability landscape, combined with experience in change management and system integration, will be crucial.

What you’ll get

You’ll have the opportunity to impact sustainability and capital projects significantly, working in a company that supports your professional growth and recognises your contributions. Join a team that values collaboration, innovation, and making a positive impact on the world.