106 Business Processes jobs in South Africa
Quality Process Management Lead - Fsp - Remote
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When our values align, there's no limit to what we can achieve.
Parexel is currently recruiting an experienced Clinical Quality Manager (Senior) to join a large Sponsor in the EU. This role will manage the CDCM process and the document portal.
This role leads the development of departmental metrics and reporting activities; facilitates and contributes to process evaluation and integration of acquired company and/or asset-related programs into Pfizer processes; contributes to compliance and audit/inspection readiness strategies and plans; and ensures high-quality execution of controlled procedural documentation management.
Some specifics about this advertised role
- Accountable for managing and implementing the quality oversight plan for the process portal content containing 42,000 informational objects related to process quality standards, global and local country & functional areas.
- Act as a key subject matter expert in process framework, process architecture, process modelling, standards, and conventions. Advise, coach, and train CMCD authors, Document Specialists, Process Owners, and other process experts.
- Oversee the activities of procedural document compliance staff; maintain workflow, prioritize needs, establish coverage, and provide coaching and guidance to staff members.
- Facilitate and oversee the accuracy and completeness of process portal data by evaluating queries, performing data reviews, and reconciling findings to ensure accurate reporting.
Who are Parexel
Parexel supports clinical studies across various therapeutic areas, with longstanding partnerships with a vast client base.
We supported trials for most of today’s top 50 best-selling drugs and enable niche drug developments critical to patient well-being.
You’ll be an influential member of the wider team.
What we are looking for in this role
We seek professionals with the determination and courage to always prioritize patient well-being. That is working with heart.
Specific requirements for this role include:
- A scientific or technical degree is preferred.
- Training in process modelling, design, analysis, and improvement methodologies and tools; data analytics, including data connections, query design, chart/visual development, and tools.
- BS degree with over 7 years or MS degree with over 5 years, or 10 years relevant industry experience in pharmaceuticals.
- Experience in process design and modelling, with demonstrated ability to design effective processes.
- Experience in project management and implementation techniques.
- Continuous improvement experience is a plus.
- Strong knowledge of drug development processes, database structures, relational database management software, and data analysis tools.
Continuous Improvement Process & SLA Management Specialist - November
Posted 14 days ago
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Listing reference: atns_000546
Listing status: Online
Apply by: 27 November 2024
Position summaryJob category: Admin, Office Support and Services
Location: Bedfordview
Contract: Permanent
Remuneration: Market Related
EE position: No
About our companyATNS
IntroductionApplications are invited for the position of Continuous Improvement Process & SLA Management Specialist (Grade 8) based at Bruma. The successful applicants will be reporting to the Head of Business Process and Continuous Improvement.
Major Activities
Implement continuously improved Business Processes - Implement, design, develop and model our Business Process continuous improvement process to the Plan-Do-Check-Act Principle (PDCA) quality Kazen methodology that is also aligned to ISO 9001:2015. Support the Head of BP & Continuous Improvement in developing, implementing, and managing the Business Services strategy aligned to the vision and culture of the organisation and business strategy of ATNS. Implement continuous improvements by analysing and evaluating existing business processes. To determine and outline areas of business process improvement opportunities and automation to address bottlenecks and suboptimal processes. Conduct workshops with business units to identify process improvements. Assist the Head to recommend and advise the business about the identified process improvements or changes. Develop action plans and implement process improvements. Monitor implementation of the approved business process improvements. Manage and oversee all aspects of implementing approved business process improvements, including project scopes and schedules. Monitor and measure the benefits of change implementation. Collaboration with Process owners to effectively implement and comply with defined processes. Manage the documentation of current operations, recommend improvements, and evaluate the efficiency of changes made to business processes. Define and implement the change process from request to approval and publishing. Identify risks and issues in business processes and systems. Implement Business Process governance. Assist with performing ongoing analyses on business processes related to productivity, quality, costs, and time management. Assist the Head in converting key business metrics into the business process and reporting against agreed BP metrics weekly, monthly or ad-hoc as required. Perform root cause analysis, resolve business process problems, and report accordingly through the BP team. Facilitate workshops to solicit requirements and verify business processes. Train employees of the business process system and integration into departmental working plans and instructions. Submit BP written reports to the Head of BPCI. Assist the Head of BPCI in monitoring and measuring the benefits of post-process implementation to ensure product quality and efficiency through audits.
SLA Development - Assist the head with the Management of interdepartmental SLA. Facilitate the development of interdepartmental SLAs with Business units. Assist the Head to monitor performance as per the set targets. Assist the Head and HC with a period review of the performance against the set obligations.
BPM Maturity Level - Assist the Head with coordinating the improvement of the BP Maturity level. Collaborate with the eternal provider to assess the Maturity level. Assist the Head with the implementation of the defined recommendation to the next maturity level.
Client - Maintain strong relationships with Process Owners. Evaluate alignment to defined processes by departments. Liaise with other departments, customers, and supplier service providers. Collaborate and work closely with business resources. Define Business Processes with the business units. Supervise clients to deliver and maintain business processes. Engage with personnel at all levels, internally about Business process matters.
Governance - Participate in the Business Services action Governance process. Support the Head of BP&CI to develop business process policies, standards, and methodology. Assist in Process Management Governance. To apply proper controls using defined BPM standards and methodology.
Minimum Qualifications
- NQF Level 7 Qualification in IT, Project and Programme management, Business Management or a related field.
- Business Process, Quality Management, and Six Sigma Certification would be an advantage.
- Minimum required experience of 4-7 years in the business process environment.
If you have not been contacted within 3 weeks of the closing date of this advert, please accept that your application was unsuccessful.
ATNS is an equal opportunity employer that strives to achieve a diverse workforce broadly representative of our people. This position will be filled in line with the objectives of ATNS’ Employment Equity Plan and therefore candidates from designated groups as per the Employment Equity Act of 1998 are encouraged to apply.
People living with disabilities will be given preference in line with the with the EE Plan.
#J-18808-LjbffrContinuous improvement process & sla management specialist - november
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Business Analysis Manager
Posted 20 days ago
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A leader within the retail industry is looking for an experienced Business Analysis Manager to join the team. This proudly South African company has been in existence for over half a century and has grown into a leader within the market.
Duties & ResponsibilitiesThe Successful candidate will be responsible for:
- Coach and lead the business analysis team
- Strategic thinking in how to provide the best solution for the business
- Business process design and documentation expertise
- Improve the quality of the business analysis team
- Identify business opportunities
- Risk management
- Ensure all Project Issues are properly reported
- Assist Group Financial Management Team with all financial reporting requirements
- Assist with IT Audit requirements
- Bachelor’s degree in Information / Business Systems
- Proven experience as a Financial Business Analysis Manager
- 5 to 7 years experience within a similar role
R 8000 - R 9000 - Annually
APPLY NOW!
If you are interested in this opportunity, please apply directly. If you have not had any response in two weeks, please consider the vacancy application unsuccessful. Your profile will be kept on our database for any other suitable roles/positions.
For more information contact:
Rochelle Jansen
Recruitment Consultant
Senior Specialist: Business Analysis
Posted 14 days ago
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SUMMARY:
The
Senior Specialist: Business Analysis
Recruiter:
Specd
Job Ref:
JHB002063/Josh
Date posted:
Tuesday, July 8, 2025
Location:
Johannesburg, South Africa
SUMMARY:
The Senior Specialist: Business Analysis plays a pivotal role in driving strategic initiatives by analyzing, interpreting, and translating business needs into actionable requirements. This role ensures that business solutions are fit-for-purpose, user-centric, and aligned to organizational goals. As a key liaison between stakeholders and technical teams, the incumbent will contribute to solution design, project delivery, and continuous business improvement efforts.
POSITION INFO:
JOB DESCRIPTION:
Job Title: Senior Specialist: Business Analysis
Employment Type: 6 months Contract
Work Location: Johannesburg, Hybrid
JOB CONTEXT:
As a Senior Specialist: Business Analysis, you'll be at the heart of innovation—transforming complex business needs into smart, actionable solutions that truly make an impact. You won’t just gather requirements; you’ll bring ideas to life by collaborating with stakeholders and technical teams to co-create solutions that are user-friendly, purpose-built, and future-focused. This isn’t your average BA role. You’ll shape projects from the ground up, help design meaningful change, and make sure every solution aligns with the bigger mission. If you're passionate about solving problems, love translating vision into value, and thrive in dynamic environments, we want you on our team.
DUTIES AND RESPONSIBILITIES:
- Sourcing and validating resolution funding and collateral-related data from multiple source systems.
- Performing data and process gap analyses aligned to SARB’s Resolution Funding expectations.
- Assisting in the design and build of the funding estimation and forecasting model.
- Developing dashboards and reports to support resolution funding MIS and internal governance.
- Engaging with Treasury, Risk, Finance, and IT stakeholders to ensure alignment and interlock of data sources.
- Supporting the process analysis required for embedding new funding processes in resolution scenarios.
- Documenting requirements and maintaining traceability across data, systems, and reporting layers.
- Build the internal capabilities to estimate, manage, and report the institution’s funding and liquidity position in resolution scenarios, in line with SARB’s requirements under the Financial Sector Laws Amendment Act (FSLAA).
- Resolution cost estimation.
- Forecasting and MIS solutions for resolution funding.
- Scenario analysis and modelling for liquidity shortfalls.
- Governance and compliance framework development.
- ELA collateral assessment and FMI liquidity gap identification.
- Minimum 5 years’ experience.
- SQL (min 1 year).
- Business and data analysis (min 2 years).
- Power BI or QlikView/Qlik Sense (min 1 year).
- Banking experience.
- PowerBI experience or similar reporting platform.
- SAS experience.
- Business and/or Data Analysis experience.
- SAS (exposure or working knowledge).
- Ability to work with large datasets from Hadoop or similar environments.
- Strong documentation and stakeholder engagement skills.
- Treasury or Liquidity Management experience.
- Familiarity with financial forecasting or resolution modelling.
- Strong analytical and problem-solving mindset.
- Ability to communicate effectively with cross-functional teams and senior stakeholders.
- Experience in creating reporting dashboards and automated data pipelines.
- Exposure to compliance, risk governance, or financial planning processes.
- Compensation will be determined based on qualifications, applicable banking experience, and previous earnings.
- Seniority level Mid-Senior level
- Employment type Contract
- Job function Research, Analyst, and Information Technology
- Industries Advertising Services
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#J-18808-LjbffrBusiness Analysis & Strategy Alignment
Posted 14 days ago
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Alliance Banking Senior Business Analyst – Key Requirements
1. Business Analysis & Strategy Alignment
Proven ability to elicit, document, and validate business requirements in a complex partnership-driven banking environment.
Strong understanding of Alliance Banking models, including BaaS, white-label platforms, and embedded financial services.
Ability to conduct gap analyses, feasibility studies, and cost-benefit analyses for proposed solutions.
Experience in supporting business case development, particularly for new partner onboarding, product enhancements, or regulatory projects.
2. Financial Services & Regulatory Knowledge
Strong grasp of banking products and services (e.g., payments, savings, credit, cards, collections, remittances).
Familiarity with South African financial regulations including SARB, FSCA, FICA, and POPIA requirements.
Exposure to risk, compliance, and audit processes, particularly in third-party/partner environments.
3. Process Design & Optimisation
Experience in documenting and improving end-to-end business processes, especially those involving external partners.
Ability to model workflows using tools such as BPMN, Visio, or Lucidchart.
Knowledge of control environments, KPIs, SLAs, and escalation frameworks across operational value chains.
4. Data Analysis & Insights
Competency in data-driven decision-making, including data profiling, reconciliation, and insights to support product performance.
Ability to work with Excel, SQL, Power BI or equivalent to perform ad hoc analysis.
Understanding of data governance and quality, especially in integrated partner environments.
5. Partner & Stakeholder Management
Strong stakeholder management skills with experience interfacing across IT, Legal, Risk, Compliance, Product, and external partners.
Proven ability to act as a bridge between business and technical teams, ensuring shared understanding and execution.
Confidence in participating in governance committees, product working groups, and external partner discussions.
6. Project Management & Agile Delivery
Hands-on experience in Agile/Scrum or hybrid project methodologies, including backlog grooming and sprint planning.
Exposure to JIRA, Confluence, DevOps, Trello, or similar tools.
Ability to manage multiple initiatives and deliver under tight deadlines in a fast-paced Alliance environment.
7. Documentation & Communication
Exceptional written and verbal communication skills, with a focus on clear, concise, and structured reporting.
Ability to create and present business requirement documents (BRDs), functional specifications (FRDs), and user stories.
Experience in preparing partner onboarding documentation, SOPs, and support playbooks.
8. Qualifications & Experience
Bachelor’s Degree in Business, Finance, Information Systems, or related field (postgraduate advantageous).
Minimum of 5–8 years’ experience in business analysis within banking or FinTech environments.
Certifications such as CBAP, PMI-PBA, Agile BA, or Lean Six Sigma are advantageous.
#J-18808-LjbffrBusiness analysis & strategy alignment
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About the latest Business processes Jobs in South Africa !
Business Analysis Manager Johannesburg North
Posted 20 days ago
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A leader within the retail industry is looking for an experienced Business Analysis Manager to join the team. This proudly South African company has been in existence for over half a century and has grown into a leader within the market.
The Successful candidate will be responsible for:
- Coaching and leading the business analysis team
- Strategic thinking in how to provide the best solution for the business
- Business process design and documentation expertise
- Improving the quality of the business analysis team
- Identifying business opportunities
- Risk management
- Ensuring all Project Issues are properly reported
- Assisting Group Financial Management Team with all financial reporting requirements
- Assisting with IT Audit requirements
Education:
- Bachelor’s degree in Information / Business Systems
- Proven experience as a Financial Business Analysis Manager
Job Experience & Skills Required:
- 5 to 7 years experience within a similar role
Package & Remuneration:
R 8000 - R 9000 - Annually
If you are interested in this opportunity, please apply directly. For more finance jobs, please visit our website .
If you have not had any response in two weeks, please consider the vacancy application unsuccessful. Your profile will be kept on our database for any other suitable roles/positions. We also invite you to contact us to discuss your next career move in finance!
For more information contact:
Rochelle Jansen
Recruitment Consultant
Business analysis manager johannesburg north
Posted today
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1 X Business Analysis & Insights Manager - Uk Reporting Lines
Posted 14 days ago
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Job Description
We are seeking an experienced Business Analytics Manager who will report to the Head of Business Insights. This challenging and pivotal role is responsible for proactively providing analysis and creating compelling insights that drive key business decisions and business growth.
This means, ensuring data integrity at all times, responding quickly, being agile to respond to the business needs and supporting the delivery of effective reporting tools to improve performance.
Requirements
- Maintain existing master data sets such as sector, product and pest types which are used for global reporting ensuring there is a robust exception process in place to identify issues or gaps in the master data.
- Work with stakeholders to validate and improve the data quality.
- Proactively identify third party data requirements and support its successful procurement and integration with other data sets.
- Work with stakeholders across the organisation globally, to understand priorities and business challenges and conduct advanced analytics (planned or adhoc requests) using the available data to support them.
- Use SQL, BigQuery, Python and Google Sheets to prepare and analyse large and complex datasets .
- Develop predictive analytic models to support planning and fully realise emerging customer and industry opportunities.
- Be an analytics subject matter expert, build knowledge about existing and emerging technologies and techniques in the data-science area.
- Collaborate closely with the internal AI team to identify opportunities and integrate relevant AI functionalities and tools into data analysis projects to enhance insights and drive business value.
- Work with our Data Platform team and others to define the Business Insights data and technical requirements in the short, medium and long term.
- Measure global performance based on the demands from key stakeholders by working in conjunction with the Data Platform team to:
- Prepare QVDs
- Develop proof of concept (POC) reports and once approved push them into production
- Exploit tools (including Qlik, Looker Studio and others) to provide advanced analytics and data visualisation
- Provide insight into complex relationships, trends and patterns in data to meet the needs of stakeholders.
- Based on the data analysis conducted, present findings clearly and concisely with actionable visual insights to senior stakeholders to influence decision making .
- Utilise previous trends and predictive analytic models that you develop to provide future based insights.
QUALIFICATIONS & EXPERIENCE
- Grade 12
- Preferably hold relevant data analytics and insights degree or equivalent qualification/s.
- +3 years of data analytics and insights experience in large matrixed organisations.
- Highly numerate with excellent data manipulation and analytical skills.
- Proven ability to successfully influence others and support change through projects.
- Naturally curious and questioning insight who has the ability to cut through the data to identify what is most important for the decision making process.
- Be able to turn data into insights and present it clearly and concisely in a highly visual but easy to understand way.
- Advanced level of Google sheets / MS Excel and intermediate competence in Google Applications (Drive, Word, Slides) or Microsoft Office equivalent
- Proficient in SQL / Big Query, Python and data visualisation tools such as Qliksense, Looker Studio (or equivalent)
- Excellent communication and stakeholder management skills, with experience communicating and working across various teams.
- Self-motivated, takes ownership and responsibility for making things happen.
- Adopts a flexible/can do approach to work and is highly resilient and results focused.
- Interest in application of AI for Data Analysis and Insight
Benefits
Benefits including:
- Company contribution to Medical Aid and Pension / Provident Fund
- Opportunity for Growth and Development
Employment Equity
Rentokil Initial believes in diversity and thus offers all employees opportunities and avoids discrimination in compliance with the Employment Equity Act. Our selection process will therefore give preference to suitably qualified Employment Equity candidates in order to to achieve our Employment Equity numerical targets.
Do you love to provide a valued professional service throughout your community? Do you feel like you could do the job well? Apply for the role today!
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