160 Business Process Management jobs in South Africa

Business Operations Manager

Remote Recruitment

Posted 13 days ago

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Job Description

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Join to apply for the Business Operations Manager role at Remote Recruitment

Remote Recruitment is seeking a dynamic and results-oriented Business Operations Manager to oversee and enhance our operational capabilities. In this role, you will play a crucial part in ensuring that our business operations run smoothly and efficiently, while aligning with our strategic growth objectives.

Your expertise in operations management will help us to build robust operational processes, improve productivity, and enhance the overall delivery of our recruitment services.

Key Responsibilities

  • Manage daily operational activities and ensure alignment with company goals.
  • Develop, implement, and optimize standard operating procedures to increase efficiency.
  • Collaborate with cross-functional teams to improve workflows and enhance service delivery.
  • Analyze performance metrics and operational data to inform strategic decisions and initiatives.
  • Identify opportunities for cost reduction and process improvement.
  • Oversee project management initiatives to ensure timely and successful execution.
  • Foster a culture of continuous improvement and operational excellence within the team.

Qualifications and Skills

  • 5+ years of experience in business operations management or a related field, preferably in the recruitment industry.
  • Strong leadership skills with demonstrated experience in managing and developing teams.
  • Proficiency in project management and process optimization methodologies.
  • Excellent analytical and problem-solving skills, able to leverage data for decision-making.
  • Superb communication and interpersonal skills to collaborate effectively across teams and with stakeholders.
  • Bachelor’s degree in Business Administration, Operations Management, or a related field; MBA is a plus.
  • Experience with operational tools and software that enhance productivity and efficiency.
  • Ability to adapt to a fast-paced and changing work environment.
Seniority level
  • Seniority level Mid-Senior level
Employment type
  • Employment type Full-time
Job function
  • Job function Management
  • Industries Staffing and Recruiting

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Business Development Manager South Manchester Business Development Manager - 0620 - Durban, South Africa Business Development Manager - 0620 - Cape Town, South Africa

Cape Town, Western Cape, South Africa $1,600.00-$,800.00 2 weeks ago

Business Development Manager Polyolefins | Focus Infrastructure / Pipe Applications

Cape Town, Western Cape, South Africa 3 weeks ago

Business Development Manager - 0620 - Johannesburg, South Africa Recruitment: Business Development Manager 35 - 60k base - 100k RAND per month OTE P2P Business Development Manager (MENA/Africa) Business Development Manager - 0620 - Pretoria, South Africa

Pretoria, Gauteng, South Africa 1,600.00- 1,800.00 2 weeks ago

Business Development Manager (Full-Time, Remote) Business Development Manager (Full-Time, Remote)

Johannesburg, Gauteng, South Africa 1 month ago

Johannesburg Metropolitan Area 1 month ago

Sales & Business Development Manager - 0629 - Durban, South Africa Sales & Business Development Manager - 0629 - Cape Town, South Africa

Cape Town, Western Cape, South Africa 1,600.00- 1,800.00 2 weeks ago

Sales & Business Development Manager - 0629 - Johannesburg, South Africa Sales & Business Development Manager - 0629 - Pretoria, South Africa

Pretoria, Gauteng, South Africa 1,600.00- 1,800.00 2 weeks ago

Business Development Manager (Full-Time, Remote)

Cape Town, Western Cape, South Africa 3 weeks ago

Business Development Manager- Solar - Africa Business Development Manager- Solar - Africa

City of Cape Town, Western Cape, South Africa 2 weeks ago

Cape Town, Western Cape, South Africa 2 months ago

Johannesburg, Gauteng, South Africa 5 months ago

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Business Operations Administrator

Cape Town, Western Cape ManpowerGroup SA

Posted 19 days ago

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Job Description

Reference: CPT002496-AK-1

A vacancy has arisen with a major law firm in their Business Operations Department across the Human Resources (HR) and Marketing & Business Development (MBD) teams for a Business Operations Administrator.

Duties & Responsibilities

Responsibilities:

  1. Undertake daily administrative tasks to ensure the functionality and coordination of the department’s activities.
  2. Manage events in terms of successfully planning and implementing client-facing and internal events as needed.
  3. Manage stock levels of marketing promotional items and replenish when the need arises.
  4. Assist with the coordination of client gifts.
  5. Ad-hoc assistance in supporting the national Marketing team with administrative deliverables pertaining to the Western Cape Offices.
  6. Ad-hoc assistance in preparing, printing, and delivery of tenders and pitches.
  7. Assist with data steward related tasks on InterAction including data capturing, maintaining accurate client information, and continuous monitoring of data hygiene.
  8. Create and deploy events related invitations utilizing an emailing system and manage this process from inception to reporting.
  9. Work closely with members of the MBD team to ensure deadlines are met and stakeholders are assisted as needed with high-quality output.

Requirements:

  1. A degree/diploma in Marketing/Communications/Events Management.
  2. 2-4 years experience in a similar role.
  3. Some experience in an HR or administrative role.
  4. Excellent command over the English language.
  5. Excellent planning and time management skills.
  6. Ability to engage with senior management to ensure effective coordination and implementation of the Western Cape HR and MBD.
  7. Demonstrable ability to multi-task and adhere to deadlines.
  8. Need to travel monthly to Stellenbosch office.

Please note only shortlisted candidates will be contacted.

Package & Remuneration

Annually

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BUSINESS OPERATIONS ADMINISTRATOR

Cape Town, Western Cape Dante Group Pty Ltd

Posted 19 days ago

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Job Description

BUSINESS OPERATIONS ADMINISTRATOR - EE PREFERRED - LAW FIRM

Reference: CPT006910-ST-1

A vacancy has arisen in the Business Operations Department across the Human Resources and Marketing & Business Development teams

CAPE TOWN CBD

R 250 000 - R 340 000 P/A CTC NEGOTIABLE DEPENDING ON EXPERIENCE

Duties & Responsibilities
  • A degree/diploma in Marketing/Communications/Events Management
  • 2-4 Years' experience in a similar role
  • Some experience in an HR or administrative role
  • The candidate will be responsible for a HR Portfolio comprising:
  • Professional Staff documentation administration
  • Graduate Administration
  • Recruitment Administration
  • Training & Development Administration
  • HR Project Administration and general admin
  • Undertake daily administrative tasks to ensure the functionality and coordination of the department’s activities
  • Manage events in terms of successfully planning and implementing client facing and internal events as needed
  • Manage stock levels of marketing promotional items and replenish when the need arises
  • Assist with the coordination of client gifts
  • Ad-hoc assistance in supporting the national Marketing team with administrative deliverables
  • Ad-hoc assistance in preparing, printing and delivery of tenders and pitches
  • Assist with data steward related tasks on InterAction including data capturing, maintaining accurate client information and continuous monitoring of data hygiene
  • Create and deploy events related invitations utilising an emailing system and manage this process from inception to reporting
  • Work closely with members of the MBD team to ensure deadlines are met and stakeholders are assisted as needed with high-quality output
  • Excellent command over the English language
  • Excellent planning and time management skills
  • Ability to engage with senior management to ensure effective coordination and implementation of the Western Cape HR and MBD needs
  • Demonstrable ability to multi-task and adhere to deadlines
  • Please note that this position is 100% office based - must be able to travel monthly to the client's Stellenbosch office
Package & Remuneration

CTC includes: Medical Aid, Provident fund, Life cover, Disability cover, Funeral benefit.

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Business operations manager

Remote Recruitment

Posted today

Job Viewed

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Job Description

permanent
Join to apply for the Business Operations Manager role at Remote Recruitment Join to apply for the Business Operations Manager role at Remote Recruitment Remote Recruitment is seeking a dynamic and results-oriented Business Operations Manager to oversee and enhance our operational capabilities. In this role, you will play a crucial part in ensuring that our business operations run smoothly and efficiently, while aligning with our strategic growth objectives. Your expertise in operations management will help us to build robust operational processes, improve productivity, and enhance the overall delivery of our recruitment services. Key Responsibilities Manage daily operational activities and ensure alignment with company goals. Develop, implement, and optimize standard operating procedures to increase efficiency. Collaborate with cross-functional teams to improve workflows and enhance service delivery. Analyze performance metrics and operational data to inform strategic decisions and initiatives. Identify opportunities for cost reduction and process improvement. Oversee project management initiatives to ensure timely and successful execution. Foster a culture of continuous improvement and operational excellence within the team. Qualifications and Skills 5+ years of experience in business operations management or a related field, preferably in the recruitment industry. Strong leadership skills with demonstrated experience in managing and developing teams. Proficiency in project management and process optimization methodologies. Excellent analytical and problem-solving skills, able to leverage data for decision-making. Superb communication and interpersonal skills to collaborate effectively across teams and with stakeholders. Bachelor’s degree in Business Administration, Operations Management, or a related field; MBA is a plus. Experience with operational tools and software that enhance productivity and efficiency. Ability to adapt to a fast-paced and changing work environment. Seniority level Seniority level Mid-Senior level Employment type Employment type Full-time Job function Job function Management Industries Staffing and Recruiting Referrals increase your chances of interviewing at Remote Recruitment by 2x Get notified about new Business Operations Manager jobs in South Africa . Business Development Manager South Manchester Business Development Manager - 0620 - Durban, South Africa Business Development Manager - 0620 - Cape Town, South Africa Cape Town, Western Cape, South Africa $1,600.00-$,800.00 2 weeks ago Business Development Manager Polyolefins | Focus Infrastructure / Pipe Applications Cape Town, Western Cape, South Africa 3 weeks ago Business Development Manager - 0620 - Johannesburg, South Africa Recruitment: Business Development Manager 35 - 60k base - 100k RAND per month OTE P2 P Business Development Manager (MENA/Africa) Business Development Manager - 0620 - Pretoria, South Africa Pretoria, Gauteng, South Africa 1,600.00- 1,800.00 2 weeks ago Business Development Manager (Full-Time, Remote) Business Development Manager (Full-Time, Remote) Johannesburg, Gauteng, South Africa 1 month ago Johannesburg Metropolitan Area 1 month ago Sales & Business Development Manager - 0629 - Durban, South Africa Sales & Business Development Manager - 0629 - Cape Town, South Africa Cape Town, Western Cape, South Africa 1,600.00- 1,800.00 2 weeks ago Sales & Business Development Manager - 0629 - Johannesburg, South Africa Sales & Business Development Manager - 0629 - Pretoria, South Africa Pretoria, Gauteng, South Africa 1,600.00- 1,800.00 2 weeks ago Business Development Manager (Full-Time, Remote) Cape Town, Western Cape, South Africa 3 weeks ago Business Development Manager- Solar - Africa Business Development Manager- Solar - Africa City of Cape Town, Western Cape, South Africa 2 weeks ago Cape Town, Western Cape, South Africa 2 months ago Johannesburg, Gauteng, South Africa 5 months ago We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI. #J-18808-Ljbffr
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Business operations administrator

Cape Town, Western Cape Dante Group Pty Ltd

Posted today

Job Viewed

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Job Description

permanent
BUSINESS OPERATIONS ADMINISTRATOR - EE PREFERRED - LAW FIRM Reference: CPT006910-ST-1 A vacancy has arisen in the Business Operations Department across the Human Resources and Marketing & Business Development teams CAPE TOWN CBD R 250 000 - R 340 000 P/A CTC NEGOTIABLE DEPENDING ON EXPERIENCE Duties & Responsibilities A degree/diploma in Marketing/Communications/Events Management 2-4 Years' experience in a similar role Some experience in an HR or administrative role The candidate will be responsible for a HR Portfolio comprising: Professional Staff documentation administration Graduate Administration Recruitment Administration Training & Development Administration HR Project Administration and general admin Undertake daily administrative tasks to ensure the functionality and coordination of the department’s activities Manage events in terms of successfully planning and implementing client facing and internal events as needed Manage stock levels of marketing promotional items and replenish when the need arises Assist with the coordination of client gifts Ad-hoc assistance in supporting the national Marketing team with administrative deliverables Ad-hoc assistance in preparing, printing and delivery of tenders and pitches Assist with data steward related tasks on Inter Action including data capturing, maintaining accurate client information and continuous monitoring of data hygiene Create and deploy events related invitations utilising an emailing system and manage this process from inception to reporting Work closely with members of the MBD team to ensure deadlines are met and stakeholders are assisted as needed with high-quality output Excellent command over the English language Excellent planning and time management skills Ability to engage with senior management to ensure effective coordination and implementation of the Western Cape HR and MBD needs Demonstrable ability to multi-task and adhere to deadlines Please note that this position is 100% office based - must be able to travel monthly to the client's Stellenbosch office Package & Remuneration CTC includes: Medical Aid, Provident fund, Life cover, Disability cover, Funeral benefit. #J-18808-Ljbffr
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Process Improvement Specialist

Sandton, Gauteng Pele Energy Group

Posted 13 days ago

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Job Description

We are seeking a highly motivated and experienced Process Improvement Specialist to join the Operations team. The individual will be instrumental in driving continuous improvement initiatives across all business units in the organization, ensuring adherence to ISO 9001:2015 standards and enhancing overall operational efficiency. The role involves analyzing existing processes, identifying areas for optimization, and implementing solutions that streamline workflows, reduce waste, and improve product and service quality.

Requirements

Process Analysis and Assessment
  • Conduct analyses of current business processes in IPP operations, asset management, and solar plant construction to identify inefficiencies, bottlenecks, and areas for improvement.
  • Map and document processes using flowcharts, process mapping software, and other relevant tools.
Process Optimisation & Continuous Improvement
  • Identify and implement process improvements aligned with ISO 9001:2015, ISO 55000 (Asset Management), and best practices in renewable energy and infrastructure projects.
  • Develop and implement Lean, Six Sigma, and Kaizen-based improvement strategies to enhance operational efficiency and reduce costs.
  • Standardise asset management, procurement, and maintenance processes to optimise performance across the organisation.
  • Ensure that improvements align with NERSA, Eskom Grid Code, SANS, and other industry regulations.
Data Collection, Performance Monitoring, and Reporting
  • Collect and analyse operational data to track efficiency, identify trends, and validate improvements.
  • Define and monitor Key Performance Indicators (KPIs) related to solar plant efficiency, downtime reduction, asset performance, and maintenance schedules.
  • Utilise statistical tools and data-driven decision-making techniques to validate and optimise improvements.
Compliance and Risk Management
  • Ensure all process improvement initiatives align with the organisation’s Quality Management System (QMS) and ISO 9001:2015 standards.
  • Participate in internal and external audits and work closely with the compliance and risk management teams to address process gaps.
  • Support risk assessments for process inefficiencies, compliance failures, and operational vulnerabilities.
Cross-Functional Collaboration & Stakeholder Engagement
  • Work closely with internal business unit teams to implement and sustain improvements.
  • Facilitate workshops, training sessions, and change management initiatives to ensure smooth adoption of new processes.
  • Engage with suppliers, vendors, and contractors to drive supply chain and vendor quality improvements.
Digital Transformation & Technology Integration
  • Support the implementation and optimisation of digital tools, including ERP systems, SharePoint, Basecamp, SCADA, and CMMS (Computerised Maintenance Management Systems).
  • Identify opportunities for automation and digitisation of processes to improve efficiency and reduce manual effort.
  • Ensure alignment between process improvements and the organisation’s IT and data strategy.

Desired Skills & Qualifications

Education
  • Undergraduate degree in Industrial Engineering, Business Administration, Quality Management, Operations Management, or a related field that provides a strong foundation in process analysis, quality principles, and improvement methodologies.
Experience
  • 5-7 years of demonstrable work experience in process improvement, quality management, or operational efficiency roles, preferably in the renewable energy, utilities, or infrastructure sectors.
  • Proven experience in applying Lean, Six Sigma, Kaizen, or other process improvement methodologies to achieve measurable business results. Lean Six Sigma Green Belt or Black Belt certification is advantageous.
  • Strong understanding of ISO 9001:2015 and Quality Management Systems (QMS). Experience with ISO 55000 (Asset Management) is an advantage.
  • Exposure to NERSA regulations, Eskom compliance standards, SANS, and environmental regulations is preferred.
  • Experience working in solar PV plant construction, operation, and asset management is a plus.
Skills
  • Process Analysis and Design.
  • Quality Management Systems.
  • Improvement Methodologies.
  • Data Analysis and Problem-Solving.
  • Project Management.
  • Communication and Interpersonal Skills.
  • Software Proficiency.
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Process improvement specialist

Sandton, Gauteng Pele Energy Group

Posted today

Job Viewed

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Job Description

permanent
We are seeking a highly motivated and experienced Process Improvement Specialist to join the Operations team. The individual will be instrumental in driving continuous improvement initiatives across all business units in the organization, ensuring adherence to ISO 9001:2015 standards and enhancing overall operational efficiency. The role involves analyzing existing processes, identifying areas for optimization, and implementing solutions that streamline workflows, reduce waste, and improve product and service quality. Requirements Process Analysis and Assessment Conduct analyses of current business processes in IPP operations, asset management, and solar plant construction to identify inefficiencies, bottlenecks, and areas for improvement. Map and document processes using flowcharts, process mapping software, and other relevant tools. Process Optimisation & Continuous Improvement Identify and implement process improvements aligned with ISO 9001:2015, ISO 55000 (Asset Management), and best practices in renewable energy and infrastructure projects. Develop and implement Lean, Six Sigma, and Kaizen-based improvement strategies to enhance operational efficiency and reduce costs. Standardise asset management, procurement, and maintenance processes to optimise performance across the organisation. Ensure that improvements align with NERSA, Eskom Grid Code, SANS, and other industry regulations. Data Collection, Performance Monitoring, and Reporting Collect and analyse operational data to track efficiency, identify trends, and validate improvements. Define and monitor Key Performance Indicators (KPIs) related to solar plant efficiency, downtime reduction, asset performance, and maintenance schedules. Utilise statistical tools and data-driven decision-making techniques to validate and optimise improvements. Compliance and Risk Management Ensure all process improvement initiatives align with the organisation’s Quality Management System (QMS) and ISO 9001:2015 standards. Participate in internal and external audits and work closely with the compliance and risk management teams to address process gaps. Support risk assessments for process inefficiencies, compliance failures, and operational vulnerabilities. Cross-Functional Collaboration & Stakeholder Engagement Work closely with internal business unit teams to implement and sustain improvements. Facilitate workshops, training sessions, and change management initiatives to ensure smooth adoption of new processes. Engage with suppliers, vendors, and contractors to drive supply chain and vendor quality improvements. Digital Transformation & Technology Integration Support the implementation and optimisation of digital tools, including ERP systems, Share Point, Basecamp, SCADA, and CMMS (Computerised Maintenance Management Systems). Identify opportunities for automation and digitisation of processes to improve efficiency and reduce manual effort. Ensure alignment between process improvements and the organisation’s IT and data strategy. Desired Skills & Qualifications Education Undergraduate degree in Industrial Engineering, Business Administration, Quality Management, Operations Management, or a related field that provides a strong foundation in process analysis, quality principles, and improvement methodologies. Experience 5-7 years of demonstrable work experience in process improvement, quality management, or operational efficiency roles, preferably in the renewable energy, utilities, or infrastructure sectors. Proven experience in applying Lean, Six Sigma, Kaizen, or other process improvement methodologies to achieve measurable business results. Lean Six Sigma Green Belt or Black Belt certification is advantageous. Strong understanding of ISO 9001:2015 and Quality Management Systems (QMS). Experience with ISO 55000 (Asset Management) is an advantage. Exposure to NERSA regulations, Eskom compliance standards, SANS, and environmental regulations is preferred. Experience working in solar PV plant construction, operation, and asset management is a plus. Skills Process Analysis and Design. Quality Management Systems. Improvement Methodologies. Data Analysis and Problem-Solving. Project Management. Communication and Interpersonal Skills. Software Proficiency. #J-18808-Ljbffr
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Associate Business Operations Manager

Iqtalent

Posted 13 days ago

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Job Description

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Who We Are Is What We Do. Deel and our family of growing companies are made up of global teams dedicated to helping businesses hire anyone, anywhere, easily.

The team comprises over three thousand self-driven individuals spanning over 100 countries, and our unified yet diverse culture keeps us continually learning and innovating the platform and products for customers.

Companies should be able to hire the best talent anywhere in the world, so we are building the best platform to make that a reality. Our market-leading technology, expertise, and global team are crucial to the platform’s success. We deliver the best products and features in our space, enabling millions of jobs worldwide and connecting the global workforce with the best companies and opportunities.

Why should you be part of our success story?

A 30-mile hiring radius should no longer dictate how companies hire because exceptional talent lives everywhere. Deel sees a world without hiring borders and endless talent that pairs perfect candidates with great companies.

We offer global teams all the tools they need to hire, onboard, manage, pay, and scale at full speed. We aim to foster a diverse global economy by building a generational platform that seamlessly connects companies with talent worldwide.

After our successful Series D in 2021, we raised another $50M in 2023, doubling our valuation to $12B. There’s never been a more exciting time to join Deel — the international payroll and compliance market leader.

Who You Are?

You are a passionate business builder at heart. You get energized by tackling complex, challenging, often ambiguous problems and driving real impact across a business. You want ownership and rapid growth. You are not afraid to get your hands dirty to get projects implemented. You are a talented generalist, at home diving into data for insights, and confident in project managing cross-functionally with senior stakeholders. Working with great people is a non-negotiable priority for you because you thrive in a highly collaborative and high-performance team. If that is you, join our team!

Duties

  • End-to-end project management on top business priorities including identifying opportunities, scoping projects, and driving cross-functional implementation
  • Creating data-driven recommendations by accessing, analyzing, and synthesizing large data sets
  • Problem-solving and solution implementation across multiple departments and teams
  • Process design and improvement, particularly for operations at scale
  • Working with the product and development teams to drive high-impact improvements
  • Cross-functional leadership and engagement across Deel and with senior leadership
  • Supporting strategic goal setting and performance management
  • Creating and maintaining existing processes, workflows, and organizational tools
  • Executing on the Deel’s global expansion strategy across operations, products, and new markets

Requirements

  • Have 3+ years of work experience in a fast-paced environment
  • Have previous experience in at least one of the following: fast-growth startup, Business Operations role in tech, top-tier management consulting, investment banking, or private equity
  • Have a solid track record of achievement – e.g. you have worked in a top-tier company/startup, have quickly assumed responsibilities or have won competitive awards
  • Has developed product-led solutions as or in support of product and engineering
  • Can break complex problems into smaller, actionable solution steps
  • Have a strong analytical foundation with the ability to manipulate and synthesize data
  • Are curious by nature and interested in making an impact
  • Have excellent written and verbal communication in English

Bonus Points:

  • You’re passionate about the future of work
  • You have advanced working knowledge of SQL
  • You love working with data
  • You have experience building consumer/business-facing products where you have to think about customer experience and growth
  • You have worked in multiple countries, cultures, and places
  • You have experience in competitive sports at a collegiate or professional level

Total Rewards

Our workforce deserves fair and competitive pay that meets them where they are. With scalable benefits, rewards, and perks, our total rewards programs reflect our commitment to inclusivity and access for all.

Some things you’ll enjoy

  • Provided computer equipment tailored to your role
  • Stock grant opportunities dependent on your role, employment status and location
  • Additional perks and benefits based on your employment status and country
  • The flexibility of remote work, including WeWork access where available

At Deel, we’re an equal-opportunity employer that values diversity and positively encourage applications from suitably qualified and eligible candidates regardless of race, religion, sex, national origin, gender, sexual orientation, age, marital status, veteran status, disability status, pregnancy or maternity or other applicable legally protected characteristics.

Unless otherwise agreed, we will communicate with job applicants using Deel-specific emails, which include @deel.com and other acquired company emails like @payspace.com and @paygroup.com. You can view the most up-to-date job listings at Deel by visiting our careers page.

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Senior Business Operations Analyst

impact.com

Posted 13 days ago

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impact.com City of Cape Town, Western Cape, South Africa

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impact.com City of Cape Town, Western Cape, South Africa

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Senior Manager Talent Acquisition @ impact.com | Recruitment, Tech Savvy

Our Company:

At impact.com we are passionate about our people, our technology, and are obsessed with customer success. Working together enables us to grow rapidly, win, and serve the largest brands in the world. We use cutting edge technology to solve real-world problems for our clients and continue to pull ahead of the pack as the leading SaaS platform for businesses to automate their partnerships and grow their revenue like never before. impact.com, the world’s leading partnership management platform, is transforming the way businesses manage and optimize all types of partnerships—including traditional rewards affiliates, influencers, commerce content publishers, B2B, and more.

The company’s powerful, purpose-built platform makes it easy for businesses to create, manage, and scale an ecosystem of partnerships with the brands and communities that customers trust to make purchases, get information, and entertain themselves at home, at work, or on the go. To learn more about how impact.com’s technology platform and partnerships marketplace is driving revenue growth for global enterprise brands such as Walmart, Uber, Shopify, Lenovo, L’Oreal, Fanatics and Levi’s, visit

Why this role is exciting!

We are seeking a highly analytical, proactive, and detail-oriented Business Operations Senior Analyst to support the optimization and efficiency of our Finance organization. This role is critical to ensuring the smooth cross-functional operations across all Finance functions and throughout the global organization. The successful candidate will work closely with leadership to streamline processes, drive operational improvements, provide effective enablement on processes, report metrics and KPIs and ensure alignment and integration across finance and adjacent business units.

What you will be doing:

  • Analyze existing workflows across Finance functions (e.g., FP&A, Accounting, Tax, Treasury, Audit, etc.), identify inefficiencies, and lead initiatives to streamline and standardize processes.
  • Act as the central point of contact between Finance sub-functions and other business units (e.g., HR, IT, Procurement) to ensure seamless collaboration and information flow.
  • Develop, maintain, and report key performance indicators (KPIs) and dashboards to track performance and progress of ongoing initiatives and processes.
  • Lead and support cross-functional projects from planning through execution. Ensure milestones, deliverables, and timelines are met.
  • Support the Finance team through operational changes, including system implementations, reorganizations, or policy updates by developing communication plans, training materials, and feedback loops.
  • Identify opportunities for automation, enhanced controls, and improved resource utilization. Work with Finance leadership to drive a culture of continuous improvement.
  • Maintain clear documentation of key processes, workflows, and controls to support compliance, scalability, and knowledge transfer.

Does this sound like you?

  • 4-10 years of professional experience
  • Experience in Accounting, Financial Operations, Financial Systems, preferred
  • Project or Program Management experience
  • Strategic thinker with a hands-on approach
  • Comfortable working in a fast-paced, ambiguous environment
  • Strong interpersonal and influencing skills
  • Passion for operational excellence and data driven decision-making
  • Hybrid, Casual work environment
  • Responsible PTO policy
  • Take the time off that you need. We are truly committed to a positive work-life balance, recognising that it is important to be happy and fulfilled in both
  • Training & Development
  • Learning the advanced partnership automation products
  • Medical Aid and Provident Fund
  • Group schemes with Discovery & Bonitas for medical aid
  • Group scheme with 10X fund
  • Restricted Stock Units
  • Fitness club fee reimbursements

impact.com is proud to be an equal opportunity workplace. All employees and applicants for employment shall be given fair treatment and equal employment opportunity regardless of their race, ethnicity or ancestry, color or caste, religion or belief, age, sex (including gender identity, gender reassignment, sexual orientation, pregnancy/maternity), national origin, weight, neurodivergence, disability, marital and civil partnership status, caregiving status, veteran status, genetic information, political affiliation, or other prohibited non-merit factors.

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Seniority level
  • Seniority level Mid-Senior level
Employment type
  • Employment type Full-time
Job function
  • Job function Finance, Accounting/Auditing, and Information Technology
  • Industries Software Development, Accounting, and Financial Services

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Business Operations Consultant: FICA

Johannesburg, Gauteng talentCru

Posted 19 days ago

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Job Description

The Role

My client is seeking a Business Operations Consultant with FICA experience to attend to day-to-day customer queries and to manage and update the product feature backlog and new enhancements and developments, ensuring business unit readiness to support customers. This is a 6-month contract.

Responsibilities
  1. Attending to assigned queries in a timely manner.
  2. Meeting the set standards and adhering to the SLA’s.
  3. Liaising with resolver teams to ensure resolution of customer queries.
  4. Adhering to company set customer standards.
  5. Communicating adequately with both internal and external stakeholders.
Profile

Grade 12
1-2 years’ experience in a banking environment.
1-2 years’ experience in ticket management.
Experience in FICA will be advantageous.
Core competencies, knowledge, and experience:
Presenting and communicating information.
Problem-solving skills.
Project administration.
Ticket management.
Proactive and driven.

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