830 Business Operations Manager jobs in South Africa

Join to apply for the Business Operations Manager role at Remote Recruitment Join to apply for the Business Operations Manager role at Remote Recruitment Remote Recruitment is seeking a dynamic and results-oriented Business Operations Manager to oversee and enhance our operational capabilities. In this role, you will play a crucial part in ensuring that our business operations run smoothly and efficiently, while aligning with our strategic growth objectives. Your expertise in operations management will help us to build robust operational processes, improve productivity, and enhance the overall delivery of our recruitment services. Key Responsibilities Manage daily operational activities and ensure alignment with company goals. Develop, implement, and optimize standard operating procedures to increase efficiency. Collaborate with cross-functional teams to improve workflows and enhance service delivery. Analyze performance metrics and operational data to inform strategic decisions and initiatives. Identify opportunities for cost reduction and process improvement. Oversee project management initiatives to ensure timely and successful execution. Foster a culture of continuous improvement and operational excellence within the team. Qualifications and Skills 5+ years of experience in business operations management or a related field, preferably in the recruitment industry. Strong leadership skills with demonstrated experience in managing and developing teams. Proficiency in project management and process optimization methodologies. Excellent analytical and problem-solving skills, able to leverage data for decision-making. Superb communication and interpersonal skills to collaborate effectively across teams and with stakeholders. Bachelor’s degree in Business Administration, Operations Management, or a related field; MBA is a plus. Experience with operational tools and software that enhance productivity and efficiency. Ability to adapt to a fast-paced and changing work environment. Seniority level Seniority level Mid-Senior level Employment type Employment type Full-time Job function Job function Management Industries Staffing and Recruiting Referrals increase your chances of interviewing at Remote Recruitment by 2x Get notified about new Business Operations Manager jobs in South Africa . Business Development Manager South Manchester Business Development Manager - 0620 - Durban, South Africa Business Development Manager - 0620 - Cape Town, South Africa Cape Town, Western Cape, South Africa $1,600.00-$,800.00 2 weeks ago Business Development Manager Polyolefins | Focus Infrastructure / Pipe Applications Cape Town, Western Cape, South Africa 3 weeks ago Business Development Manager - 0620 - Johannesburg, South Africa Recruitment: Business Development Manager 35 - 60k base - 100k RAND per month OTE P2 P Business Development Manager (MENA/Africa) Business Development Manager - 0620 - Pretoria, South Africa Pretoria, Gauteng, South Africa 1,600.00- 1,800.00 2 weeks ago Business Development Manager (Full-Time, Remote) Business Development Manager (Full-Time, Remote) Johannesburg, Gauteng, South Africa 1 month ago Johannesburg Metropolitan Area 1 month ago Sales & Business Development Manager - 0629 - Durban, South Africa Sales & Business Development Manager - 0629 - Cape Town, South Africa Cape Town, Western Cape, South Africa 1,600.00- 1,800.00 2 weeks ago Sales & Business Development Manager - 0629 - Johannesburg, South Africa Sales & Business Development Manager - 0629 - Pretoria, South Africa Pretoria, Gauteng, South Africa 1,600.00- 1,800.00 2 weeks ago Business Development Manager (Full-Time, Remote) Cape Town, Western Cape, South Africa 3 weeks ago Business Development Manager- Solar - Africa Business Development Manager- Solar - Africa City of Cape Town, Western Cape, South Africa 2 weeks ago Cape Town, Western Cape, South Africa 2 months ago Johannesburg, Gauteng, South Africa 5 months ago We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI. #J-18808-Ljbffr

Who We Are Is What We Do. Deel and our family of growing companies are made up of global teams dedicated to helping businesses hire anyone, anywhere, easily.

The team comprises over three thousand self-driven individuals spanning over 100 countries, and our unified yet diverse culture keeps us continually learning and innovating the platform and products for customers.

Companies should be able to hire the best talent anywhere in the world, so we are building the best platform to make that a reality. Our market-leading technology, expertise, and global team are crucial to the platform’s success. We deliver the best products and features in our space, enabling millions of jobs worldwide and connecting the global workforce with the best companies and opportunities.

Why should you be part of our success story?

A 30-mile hiring radius should no longer dictate how companies hire because exceptional talent lives everywhere. Deel sees a world without hiring borders and endless talent that pairs perfect candidates with great companies.

We offer global teams all the tools they need to hire, onboard, manage, pay, and scale at full speed. We aim to foster a diverse global economy by building a generational platform that seamlessly connects companies with talent worldwide.

After our successful Series D in 2021, we raised another $50M in 2023, doubling our valuation to $12B. There’s never been a more exciting time to join Deel — the international payroll and compliance market leader.

Who You Are?

You are a passionate business builder at heart. You get energized by tackling complex, challenging, often ambiguous problems and driving real impact across a business. You want ownership and rapid growth. You are not afraid to get your hands dirty to get projects implemented. You are a talented generalist, at home diving into data for insights, and confident in project managing cross-functionally with senior stakeholders. Working with great people is a non-negotiable priority for you because you thrive in a highly collaborative and high-performance team. If that is you, join our team!

Duties

• End-to-end project management on top business priorities including identifying opportunities, scoping projects, and driving cross-functional implementation
• Creating data-driven recommendations by accessing, analyzing, and synthesizing large data sets
• Problem-solving and solution implementation across multiple departments and teams
• Process design and improvement, particularly for operations at scale
• Working with the product and development teams to drive high-impact improvements
• Cross-functional leadership and engagement across Deel and with senior leadership
• Supporting strategic goal setting and performance management
• Creating and maintaining existing processes, workflows, and organizational tools
• Executing on the Deel’s global expansion strategy across operations, products, and new markets

Requirements

• Have 3+ years of work experience in a fast-paced environment
• Have previous experience in at least one of the following: fast-growth startup, Business Operations role in tech, top-tier management consulting, investment banking, or private equity
• Have a solid track record of achievement – e.g. you have worked in a top-tier company/startup, have quickly assumed responsibilities or have won competitive awards
• Has developed product-led solutions as or in support of product and engineering
• Can break complex problems into smaller, actionable solution steps
• Have a strong analytical foundation with the ability to manipulate and synthesize data
• Are curious by nature and interested in making an impact
• Have excellent written and verbal communication in English

Bonus Points:

• You’re passionate about the future of work
• You have advanced working knowledge of SQL
• You love working with data
• You have experience building consumer/business-facing products where you have to think about customer experience and growth
• You have worked in multiple countries, cultures, and places
• You have experience in competitive sports at a collegiate or professional level

Total Rewards

Our workforce deserves fair and competitive pay that meets them where they are. With scalable benefits, rewards, and perks, our total rewards programs reflect our commitment to inclusivity and access for all.

Some things you’ll enjoy

• Provided computer equipment tailored to your role
• Stock grant opportunities dependent on your role, employment status and location
• Additional perks and benefits based on your employment status and country
• The flexibility of remote work, including WeWork access where available

At Deel, we’re an equal-opportunity employer that values diversity and positively encourage applications from suitably qualified and eligible candidates regardless of race, religion, sex, national origin, gender, sexual orientation, age, marital status, veteran status, disability status, pregnancy or maternity or other applicable legally protected characteristics.

Unless otherwise agreed, we will communicate with job applicants using Deel-specific emails, which include @deel.com and other acquired company emails like @payspace.com and @paygroup.com. You can view the most up-to-date job listings at Deel by visiting our careers page.

#J-18808-Ljbffr

Who We Are Is What We Do. Deel and our family of growing companies are made up of global teams dedicated to helping businesses hire anyone, anywhere, easily. The team comprises over three thousand self-driven individuals spanning over 100 countries, and our unified yet diverse culture keeps us continually learning and innovating the platform and products for customers. Companies should be able to hire the best talent anywhere in the world, so we are building the best platform to make that a reality. Our market-leading technology, expertise, and global team are crucial to the platform’s success. We deliver the best products and features in our space, enabling millions of jobs worldwide and connecting the global workforce with the best companies and opportunities. Why should you be part of our success story? A 30-mile hiring radius should no longer dictate how companies hire because exceptional talent lives everywhere. Deel sees a world without hiring borders and endless talent that pairs perfect candidates with great companies. We offer global teams all the tools they need to hire, onboard, manage, pay, and scale at full speed. We aim to foster a diverse global economy by building a generational platform that seamlessly connects companies with talent worldwide. After our successful Series D in 2021, we raised another $50 M in 2023, doubling our valuation to $12 B. There’s never been a more exciting time to join Deel — the international payroll and compliance market leader. Who You Are? You are a passionate business builder at heart. You get energized by tackling complex, challenging, often ambiguous problems and driving real impact across a business. You want ownership and rapid growth. You are not afraid to get your hands dirty to get projects implemented. You are a talented generalist, at home diving into data for insights, and confident in project managing cross-functionally with senior stakeholders. Working with great people is a non-negotiable priority for you because you thrive in a highly collaborative and high-performance team. If that is you, join our team! Duties End-to-end project management on top business priorities including identifying opportunities, scoping projects, and driving cross-functional implementation Creating data-driven recommendations by accessing, analyzing, and synthesizing large data sets Problem-solving and solution implementation across multiple departments and teams Process design and improvement, particularly for operations at scale Working with the product and development teams to drive high-impact improvements Cross-functional leadership and engagement across Deel and with senior leadership Supporting strategic goal setting and performance management Creating and maintaining existing processes, workflows, and organizational tools Executing on the Deel’s global expansion strategy across operations, products, and new markets Requirements Have 3+ years of work experience in a fast-paced environment Have previous experience in at least one of the following: fast-growth startup, Business Operations role in tech, top-tier management consulting, investment banking, or private equity Have a solid track record of achievement – e.g. you have worked in a top-tier company/startup, have quickly assumed responsibilities or have won competitive awards Has developed product-led solutions as or in support of product and engineering Can break complex problems into smaller, actionable solution steps Have a strong analytical foundation with the ability to manipulate and synthesize data Are curious by nature and interested in making an impact Have excellent written and verbal communication in English Bonus Points: You’re passionate about the future of work You have advanced working knowledge of SQL You love working with data You have experience building consumer/business-facing products where you have to think about customer experience and growth You have worked in multiple countries, cultures, and places You have experience in competitive sports at a collegiate or professional level Total Rewards Our workforce deserves fair and competitive pay that meets them where they are. With scalable benefits, rewards, and perks, our total rewards programs reflect our commitment to inclusivity and access for all. Some things you’ll enjoy Provided computer equipment tailored to your role Stock grant opportunities dependent on your role, employment status and location Additional perks and benefits based on your employment status and country The flexibility of remote work, including We Work access where available At Deel, we’re an equal-opportunity employer that values diversity and positively encourage applications from suitably qualified and eligible candidates regardless of race, religion, sex, national origin, gender, sexual orientation, age, marital status, veteran status, disability status, pregnancy or maternity or other applicable legally protected characteristics. Unless otherwise agreed, we will communicate with job applicants using Deel-specific emails, which and other acquired company emails You can view the most up-to-date job listings at Deel by visiting our careers page. #J-18808-Ljbffr

BUSINESS OPERATIONS MANAGER - Western Cape

Job Description: We are seeking a dynamic and organized individual to join our team in the role of Business Operations Manager. This position is integral to our organizational success, as it involves overseeing multiple new and growing business units, providing strategic insights, operational direction, and ensuring effective communication across diverse business areas.

Job Specification

The Business Operations Manager will work within Blok and BlokStay (our hospitality arm) with an entrepreneurial lens and focus on commercial space within buildings and alternative revenue generation within developments.

Offer

Location: Cape Town (office-based)

Key Responsibilities Business Operations

• Identify and reconcile dependencies among projects to ensure smooth execution and alignment with overall business objectives.
• Facilitate communication between teams by scheduling and organizing meetings, preparing agendas, and documenting outcomes.
• Ensure information reaches the right stakeholders and foster collaboration within the business.
• Work closely with project teams to monitor progress, identify potential roadblocks, and implement solutions.
• Continuously optimize processes.

Analysis

• Apply strong financial acumen to identify risks, opportunities, and areas for improved processes within the business structures.
• Conduct regular reviews of project performance, identifying areas for improvement and innovation, and report on these.
• Develop the reporting suite, content, and cadence for the new business divisions reporting.
• Deliver the reporting for all areas of the business including project management and financial targets to enhance efficiency and contribute to overall business success.

Business Growth and Strategic Direction

• Consult with key stakeholders to develop, implement, and report on the business growth plans.
• Work with the team to identify opportunities/deal-making to support objectives.
• Bring forward considered opportunities to grow the business in line with strategic goals.
• Provide strategic insights by delving into the details of each project and aligning business goals.
• Provide market analysis and business intelligence by staying up to date with trends and market knowledge within this business area, particularly in Blok's chosen locations and business growth areas.
• Consult on the overall strategic direction of this arm within Blok.

Key Skills:

• Ability to multitask and navigate seamlessly between diverse topics and business structures.
• Strong financial acumen and analytical skills.
• Good negotiation and networking skills.
• Critical thinking abilities and a proactive, solution-oriented mindset.

Experience and Qualifications

• Business degree in business management, finance, economics, or similar.
• Minimum 5 years’ experience in a similar role.
• Proven track record of working within and growing new businesses/new business divisions.

Monthly Salary: Market related #J-18808-Ljbffr

BUSINESS OPERATIONS MANAGER - Western Cape Job Description: We are seeking a dynamic and organized individual to join our team in the role of Business Operations Manager. This position is integral to our organizational success, as it involves overseeing multiple new and growing business units, providing strategic insights, operational direction, and ensuring effective communication across diverse business areas. Job Specification The Business Operations Manager will work within Blok and Blok Stay (our hospitality arm) with an entrepreneurial lens and focus on commercial space within buildings and alternative revenue generation within developments. Offer Location: Cape Town (office-based) Key Responsibilities Business Operations Identify and reconcile dependencies among projects to ensure smooth execution and alignment with overall business objectives. Facilitate communication between teams by scheduling and organizing meetings, preparing agendas, and documenting outcomes. Ensure information reaches the right stakeholders and foster collaboration within the business. Work closely with project teams to monitor progress, identify potential roadblocks, and implement solutions. Continuously optimize processes. Analysis Apply strong financial acumen to identify risks, opportunities, and areas for improved processes within the business structures. Conduct regular reviews of project performance, identifying areas for improvement and innovation, and report on these. Develop the reporting suite, content, and cadence for the new business divisions reporting. Deliver the reporting for all areas of the business including project management and financial targets to enhance efficiency and contribute to overall business success. Business Growth and Strategic Direction Consult with key stakeholders to develop, implement, and report on the business growth plans. Work with the team to identify opportunities/deal-making to support objectives. Bring forward considered opportunities to grow the business in line with strategic goals. Provide strategic insights by delving into the details of each project and aligning business goals. Provide market analysis and business intelligence by staying up to date with trends and market knowledge within this business area, particularly in Blok's chosen locations and business growth areas. Consult on the overall strategic direction of this arm within Blok. Key Skills: Ability to multitask and navigate seamlessly between diverse topics and business structures. Strong financial acumen and analytical skills. Good negotiation and networking skills. Critical thinking abilities and a proactive, solution-oriented mindset. Experience and Qualifications Business degree in business management, finance, economics, or similar. Minimum 5 years’ experience in a similar role. Proven track record of working within and growing new businesses/new business divisions. Monthly Salary: Market related #J-18808-Ljbffr

We are looking for management consultants with a passion for strategy to join our collaborative, engaged, and passionate Business Strategy Consulting team.

Are you passionate about bringing insightful guidance to our clients that shapes the future of their businesses and helps them achieve that vision? Are you inspired to create an executable strategic plan that empowers positive transformation for our clients and their customers? One that will positively impact the lives of people everywhere?

Do you have the skills and tenacity to contribute to the growth of business strategies that are embodied within a digital future? Do you want to work with the most talented people in South Africa? Then you will love it here!

Note: We give full consideration to every applicant's fit for this role. If you decide to apply and do not hear from BSG within a maximum of four weeks, please consider your application unsuccessful at this time.

Main Purpose of the Role:

Engage a multi-skilled BSG ecosystem spanning Strategy, Data Science, Technology, Analysis, and Design and Delivery Management to provide insightful and pragmatic strategic guidance to our clients. This guidance will shape how they leverage international benchmarks, fused with the local context of their businesses.

In partnership with our clients' executive teams, we aim to achieve benefits and outcomes beyond the reach of ordinary people.

Minimum Qualifications:

• A tertiary degree with honours that has developed your problem-solving skills.

• Examples include: BBusSci, BCom, BSc Eng, BEng, or BSc.

Experience:

• 5-12 years of consulting experience.

• A proven track record of successfully shaping and leading business and technology change.

• Experience working with key decision-makers at the highest levels across industries.

Job Objectives:

• Lead and motivate high-energy teams.

• Build real and lasting relationships at the top levels of our clients.

• Coach and mentor other consultants to grow skills and ensure effective delivery.

• Understand the impact of business trends and emerging technology on our clients.

• Work with our clients to create innovative solutions to business problems and customer needs.

• Communicate the required change both in person and in writing.

• Drive the execution of key initiatives required to bring strategy to life.

• Support the relationship sales process.

• Profile the BSG brand to attract talent and build further client opportunities.

Skills and Abilities:

• Ability to structure and solve problems and communicate solutions effectively.

• Ability to collaborate with both BSG and client team members.

• Proficiency in primary and secondary research.

• Data gathering and analysis skills.

• Awareness of project planning and delivery management.

• Experience conducting client interviews and workshops.

• Facilitation skills for workshops.

• Awareness of IT practices and solution design.

• Exposure to design thinking, lean startup, and agile practices.

#J-18808-Ljbffr

We are looking for management consultants with a passion for strategy to join our collaborative, engaged, and passionate Business Strategy Consulting team. Are you passionate about bringing insightful guidance to our clients that shapes the future of their businesses and helps them achieve that vision? Are you inspired to create an executable strategic plan that empowers positive transformation for our clients and their customers? One that will positively impact the lives of people everywhere? Do you have the skills and tenacity to contribute to the growth of business strategies that are embodied within a digital future? Do you want to work with the most talented people in South Africa? Then you will love it here! Note: We give full consideration to every applicant's fit for this role. If you decide to apply and do not hear from BSG within a maximum of four weeks, please consider your application unsuccessful at this time. Main Purpose of the Role: Engage a multi-skilled BSG ecosystem spanning Strategy, Data Science, Technology, Analysis, and Design and Delivery Management to provide insightful and pragmatic strategic guidance to our clients. This guidance will shape how they leverage international benchmarks, fused with the local context of their businesses. In partnership with our clients' executive teams, we aim to achieve benefits and outcomes beyond the reach of ordinary people. Minimum Qualifications: A tertiary degree with honours that has developed your problem-solving skills. Examples include: BBus Sci, BCom, BSc Eng, BEng, or BSc. Experience: 5-12 years of consulting experience. A proven track record of successfully shaping and leading business and technology change. Experience working with key decision-makers at the highest levels across industries. Job Objectives: Lead and motivate high-energy teams. Build real and lasting relationships at the top levels of our clients. Coach and mentor other consultants to grow skills and ensure effective delivery. Understand the impact of business trends and emerging technology on our clients. Work with our clients to create innovative solutions to business problems and customer needs. Communicate the required change both in person and in writing. Drive the execution of key initiatives required to bring strategy to life. Support the relationship sales process. Profile the BSG brand to attract talent and build further client opportunities. Skills and Abilities: Ability to structure and solve problems and communicate solutions effectively. Ability to collaborate with both BSG and client team members. Proficiency in primary and secondary research. Data gathering and analysis skills. Awareness of project planning and delivery management. Experience conducting client interviews and workshops. Facilitation skills for workshops. Awareness of IT practices and solution design. Exposure to design thinking, lean startup, and agile practices. #J-18808-Ljbffr

About Us

The Company: Dotdigital is a thriving global community of passionate, dedicated professionals, committed to the collective success of the organization and its clients. Our core principles of innovation, teamwork, and client-focused solutions drive us to approach challenges with a growth mindset and take ownership of our work. At Dotdigital, collaboration and curiosity pave the way for meaningful connections and learning opportunities with diverse peers. Our work environment encourages knowledge sharing, fosters exploration, and cherishes creative ideas. Combined, these guide us towards a shared vision in which brands around the world exceed customer expectations through the adoption of responsible marketing practices.

The Product: Dotdigital is an all-in-one customer experience and data platform (CXDP) that empowers marketing teams to exceed customer expectations with highly personalized cross-channel journeys. With Dotdigital, marketers can seamlessly unify, enrich, and segment customer data. Breaking down data silos, Dotdigital streamlines decision-making and paves the way for marketing creativity that delivers customer engagement at scale. With powerful AI capabilities, Dotdigital makes it easy to automate deeply personalized experiences across web, email, SMS, WhatsApp, chat, push, social, ads, and more.

About the Role

This isn’t just any Sales Ops gig. This is your chance to be part of the engine behind a global Martech powerhouse.

As Sales Operations Manager , you’ll be one of the strategists behind our HubSpot migration, and a key super user admin when we are live. You are the human glue connecting sales, marketing, and success.

You’ll optimize processes, spark efficiency, and deliver insights that actually move the needle. You’ll collaborate with brilliant people across continents, build slick systems, and shape the way we sell—now and in the future. If you get a kick out of solving complex puzzles, building things that scale, and making life easier for your teammates—you’re going to love this.

Key Responsibilities:

Sales Enablement & Training

• Design onboarding and training experiences people actually enjoy (seriously).
• Create crystal-clear documentation that turns “Where’s the manual?” into “That’s SO helpful!”
• Be the friendly face of CRM and CPQ support—coach, troubleshoot, and champion best practices.

Process Optimization

• Spot bottlenecks like a hawk and crush inefficiency like a boss.
• Partner with teams across time zones to build workflows that just work .
• Keep data clean, structured, and ready for action.

CRM and CPQ Management

• Lead the adventure: help us move from Microsoft Dynamics to HubSpot with Dealhub, and make it epic.
• Optimize HubSpot like a pro—automations, custom fields, reporting… the whole shebang.
• Drive adoption, track usage, and continuously improve the CRM experience.

Reporting & Insights

• Turn messy data into meaningful insights that drive strategy.
• Build dashboards that actually get used.
• Help leadership make confident, data-driven decisions by identifying and surfacing trends.

Working Hours & Shift Details

This is a hybrid role , with in-office days on Tuesdays and Thursdays , supporting our EMEA shift . To kick things off, you’ll work EMEA hours (9:00 AM – 5:30 PM) from August 2025 to January 2026 to support the CRM and CPQ migration and build strong internal connections.

From there, you’ll rotate across global shifts to support teams in:

• JAPAC: 2:00 AM – 10:30 AM
• EMEA: 9:00 AM – 5:30 PM
• US: 2:00 PM – 10:30 PM

(Schedules may flex slightly with daylight saving and team needs.)

About You

You’ll be joining BizOps—a small-but-mighty team of builders, fixers, and enablers. We love clarity, crave efficiency, and live for that moment when everything just clicks.
We’re doers. We’re problem-solvers. And we make it fun while we’re at it.

We live by these values:
We respond with a positive, can-do attitude
We take ownership
We collaborate, communicate and enable each other
We are innovators
We make things scalable, repeatable and robust
We digitalize and eliminate manual processes
We care about data quality (a lot!)
We always operate with integrity
We celebrate quick wins and our success
We have fun!

What Are We Looking For From You? Must-Haves

• 3+ years in Sales Operations (extra kudos if it’s in SaaS)
• HubSpot power user
• Strong grasp of sales processes and enablement strategies
• Experience with CPQ/quote building
• Spotting the story behind the stats and turning trends into action — you'll be the insights whisperer for our Sales Directors and leadership team
• Excellent communicator, trainer, and documenter
• Skilled stakeholder manager with the ability to gather requirements and align priorities
• Proactive, solutions-oriented, and always asking “how can we make this better?”

Nice-to-Haves

• Experience with Dealhub and / or Qobra
• Sales training or enablement experience
• Excel/Google Sheets wizard (pivot tables, VLOOKUPs, charts—yes please)
• Familiarity with tools like LinkedIn Sales Navigator, ZoomInfo, Crossbeam, or Conversation Intelligence platforms
• Bonus points for Marketing Ops exposure!

Why Join Us?

• Work with a dream team that’s global, talented, and endlessly supportive
• Build systems and solutions that have real business impact
• Enjoy autonomy, flexibility, and a people-first culture
• Make a difference in a company that’s growing, evolving, and full of heart
• Oh, and we love celebrating wins (did we mention cake? )

“Dotdigital has a fantastic product backed by unbeatable people. Being part of the BizOps team feels like home—we work hard, play hard, and make a global impac t .” ~ Arlene, Sales Operations Manager

Interview Process

• 15min Screening Call with Team Talent
• 1 hour interview with our Global Sales Operations Managers
• 1.5 hour final interview to present your task and meet our leadership

DEI commitment

As an equal opportunities employer we are committed to equality in all its practices with regard to race, religion, national origin, age, sex, marital status, ancestry, physical or mental disability, veteran status, or sexual orientation. If you have any additional requirements or adjustments to assist an application then please don't hesitate to contact us and advise us how we can best support you.

Legal statement

No agencies/recruiters please. We are only accepting applications directly from the applicants. If you are a recruiter, please refrain from reaching out to our staff about this position. Anything contrary will be treated as unsolicited approach under the applicable data protection law.

#J-18808-Ljbffr

About Us

The Company: Dotdigital is a thriving global community of passionate, dedicated professionals, committed to the collective success of the organization and its clients. Our core principles of innovation, teamwork, and client-focused solutions drive us to approach challenges with a growth mindset and take ownership of our work. At Dotdigital, collaboration and curiosity pave the way for meaningful connections and learning opportunities with diverse peers. Our work environment encourages knowledge sharing, fosters exploration, and cherishes creative ideas. Combined, these guide us towards a shared vision in which brands around the world exceed customer expectations through the adoption of responsible marketing practices.

The Product: Dotdigital is an all-in-one customer experience and data platform (CXDP) that empowers marketing teams to exceed customer expectations with highly personalized cross-channel journeys. With Dotdigital, marketers can seamlessly unify, enrich, and segment customer data. Breaking down data silos, Dotdigital streamlines decision-making and paves the way for marketing creativity that delivers customer engagement at scale. With powerful AI capabilities, Dotdigital makes it easy to automate deeply personalized experiences across web, email, SMS, WhatsApp, chat, push, social, ads, and more.

About the Role

This isn’t just any Sales Ops gig. This is your chance to be part of the engine behind a global Martech powerhouse.

As Sales Operations Manager , you’ll be one of the strategists behind our HubSpot migration, and a key super user admin when we are live. You are the human glue connecting sales, marketing, and success.

You’ll optimize processes, spark efficiency, and deliver insights that actually move the needle. You’ll collaborate with brilliant people across continents, build slick systems, and shape the way we sell—now and in the future. If you get a kick out of solving complex puzzles, building things that scale, and making life easier for your teammates—you’re going to love this.

Key Responsibilities:

Sales Enablement & Training

• Design onboarding and training experiences people actually enjoy (seriously).
• Create crystal-clear documentation that turns “Where’s the manual?” into “That’s SO helpful!”
• Be the friendly face of CRM and CPQ support—coach, troubleshoot, and champion best practices.

Process Optimization

• Spot bottlenecks like a hawk and crush inefficiency like a boss.
• Partner with teams across time zones to build workflows that just work .
• Keep data clean, structured, and ready for action.

CRM and CPQ Management

• Lead the adventure: help us move from Microsoft Dynamics to HubSpot with Dealhub, and make it epic.
• Optimize HubSpot like a pro—automations, custom fields, reporting… the whole shebang.
• Drive adoption, track usage, and continuously improve the CRM experience.

Reporting & Insights

• Turn messy data into meaningful insights that drive strategy.
• Build dashboards that actually get used.
• Help leadership make confident, data-driven decisions by identifying and surfacing trends.

Working Hours & Shift Details

This is a hybrid role , with in-office days on Tuesdays and Thursdays , supporting our EMEA shift . To kick things off, you’ll work EMEA hours (9:00 AM – 5:30 PM) from August 2025 to January 2026 to support the CRM and CPQ migration and build strong internal connections.

From there, you’ll rotate across global shifts to support teams in:

• JAPAC: 2:00 AM – 10:30 AM
• EMEA: 9:00 AM – 5:30 PM
• US: 2:00 PM – 10:30 PM

(Schedules may flex slightly with daylight saving and team needs.)

About You

You’ll be joining BizOps—a small-but-mighty team of builders, fixers, and enablers. We love clarity, crave efficiency, and live for that moment when everything just clicks.
We’re doers. We’re problem-solvers. And we make it fun while we’re at it. We live by these values:
We respond with a positive, can-do attitude
We take ownership
We collaborate, communicate and enable each other
We are innovators
We make things scalable, repeatable and robust
We digitalize and eliminate manual processes
We care about data quality (a lot!)
We always operate with integrity
We celebrate quick wins and our success
We have fun! What Are We Looking For From You? Must-Haves

• 3+ years in Sales Operations (extra kudos if it’s in SaaS)
• HubSpot power user
• Strong grasp of sales processes and enablement strategies
• Experience with CPQ/quote building
• Spotting the story behind the stats and turning trends into action — you'll be the insights whisperer for our Sales Directors and leadership team
• Excellent communicator, trainer, and documenter
• Skilled stakeholder manager with the ability to gather requirements and align priorities
• Proactive, solutions-oriented, and always asking “how can we make this better?”

Nice-to-Haves

• Experience with Dealhub and / or Qobra
• Sales training or enablement experience
• Excel/Google Sheets wizard (pivot tables, VLOOKUPs, charts—yes please)
• Familiarity with tools like LinkedIn Sales Navigator, ZoomInfo, Crossbeam, or Conversation Intelligence platforms
• Bonus points for Marketing Ops exposure!

Why Join Us?

• Work with a dream team that’s global, talented, and endlessly supportive
• Build systems and solutions that have real business impact
• Enjoy autonomy, flexibility, and a people-first culture
• Make a difference in a company that’s growing, evolving, and full of heart
• Oh, and we love celebrating wins (did we mention cake? )

“ Dotdigital has a fantastic product backed by unbeatable people. Being part of the BizOps team feels like home—we work hard, play hard, and make a global impac t .” ~ Arlene, Sales Operations Manager

Interview Process

• 15min Screening Call with Team Talent
• 1 hour interview with our Global Sales Operations Managers
• 1.5 hour final interview to present your task and meet our leadership

DEI commitment

As an equal opportunities employer we are committed to equality in all its practices with regard to race, religion, national origin, age, sex, marital status, ancestry, physical or mental disability, veteran status, or sexual orientation. If you have any additional requirements or adjustments to assist an application then please don't hesitate to contact us and advise us how we can best support you.

Legal statement

No agencies/recruiters please. We are only accepting applications directly from the applicants. If you are a recruiter, please refrain from reaching out to our staff about this position. Anything contrary will be treated as unsolicited approach under the applicable data protection law.

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