19 Business Architecture jobs in South Africa

Cape Town, Western Cape, South Africa

Date posted

Oct 03, 2025

Job number

Work site

3 days / week in-office

Travel

0-25%

Role type

Individual Contributor

Profession

Digital Sales and Solutions

Discipline

Digital Cloud Solution Architecture

Employment type

Full-Time

At Small Medium Enterprises and Channel (SME&C), we are leading a high-growth, AI-powered global sales team—one that is deeply connected to our partners and driven by customer success. By uniting our Small Medium Business, Corporate, Strategy, and Partner teams, we are unlocking the largest customer opportunity, backed by the industry's most significant investments. Leveraging the power of Artificial Intelligence (AI) and our extensive partner ecosystem, we are redefining how businesses of all sizes adopt technology to drive growth and innovation. SME&C is more than a sales organization—it's a culture of innovation, opportunity, and inclusivity. Here, you'll be part of a diverse, high-performing, and customer-obsessed team where collaboration, connection, and continuous learning fuel everything we do. If you thrive in a fast-paced, digital-first environment and are eager to make a meaningful impact, explore how SME&C can be the next step in your career. Together, we are shaping the future of business.

As a Principal Digital Cloud Solution Architect (DCSA), you will become part of the next generation of technical sales leaders at Microsoft. With the aid of sales processes, techniques, and technologies, you will be empowered to shape customer relationships for a strategic set of Microsoft's customers. These customers are adopting industry-leading products and services for their businesses, education or government systems. You will serve as the central point of contact for the customer across engagements helping to drive Microsoft's existing cloud & enterprise consumption through developing and managing customer relationships.

Microsoft's mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond.

Required/Minimum Qualifications

• Numerous years experience in technical architect, technical consulting, design and implementation, and/or technical sales

• OR Bachelor's Degree in Computer Science, Information Technology, Engineering, or related field AND several years experience in technical architect, technical consulting, design and implementation, and/or technical sales

• OR Relevant certifications from Microsoft or competitive platforms AND a number of years experience in technical architect, technical consulting, design and implementation, and/or technical sales

• OR equivalent experience.

• Number of years of experience with cloud solution sales

Additional or Preferred Qualifications

• Bachelor's Degree in Computer Science, Information Technology, Engineering, or related field AND Numerous years experience in technical architect, consulting, design and implementation, and/or sales

• OR equivalent experience.

• A Number of years experience with cloud-based solution designs, migrations and management of technology.

Certain roles may be eligible for benefits and other compensation. Find additional benefits and pay information here:

Microsoft will accept applications and processes offers for these roles on an ongoing basis.

• You will end up leveraging your skills either in AI, Infrastructure or Cloud.
• You will lead, drive, and manage engagementsY for repeatable achievement of revenue and consumption targets.
• You will leverage practices to guide customer strategy and future growth to expand the use of Azure by cultivating customer affinity with Microsoft programs/solutions that drive impact for the customer and establishing Microsoft as a leader. Provide feedback to Microsoft on customer development needs, customer blockers, or mitigation strategies.
• You will conduct analyses into what customers are using versus needs. Drive consumption (cloud and support) with customers based on analysis of both usage and needs. Leverages insights to provide guidance and recommendations to customers that expands, retains, and/or optimizes the customer's Azure consumption.
• You will run Architectural Design Session(s) to build plans for implementing solutions which align to customer business goals and technical environments.
• You will collaborate and orchestrate with other Digital Cloud Solution Architects and the Microsoft ecosystem to ensure properly deployed cloud solutions on Azure.
• Through close engagement with the customers the DCSA will work to meet or exceed monthly, quarterly, and annual team targets and accurately manage their customer progress in Customer Relationship Management (CRM) to forecast, assess risk, and identify performance plans in weekly deal and pipeline reviews with their manager.
• Other: Embody our Culture and Values

Benefits/perks listed below may vary depending on the nature of your employment with Microsoft and the country where you work.

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Industry leading healthcare

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Educational resources

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Discounts on products and services

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Savings and investments

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Maternity and paternity leave

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Generous time away

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Giving programs

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Opportunities to network and connect

Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations.

Job Description
Only applications through Dittohire will be considered. DO NOT send your CV/job application via email
Job Purpose
The company is looking for an experienced and dynamic Business Intelligence, Analysis & Systems Manager to lead our team of Business Analysts. This strategic role is key to bridging the gap between what the business needs and the technology solutions available. The successful candidate will be responsible for managing the entire lifecycle of system enhancements—from scoping and design through to deployment—and ensuring the ongoing stability of these systems via dedicated application support. Furthermore, the successful candidate will lead a team in developing and executing strategic projects, govern master data, and proactively find new opportunities to drive business efficiency and growth.

Key Responsibilities
Team Leadership & Management

• Lead, mentor, and manage the performance and professional development of the Business Intelligence team.
• Allocate BI and BA resources effectively across projects and support activities, ensuring optimal workload distribution.
• Foster a collaborative environment that encourages knowledge sharing and high performance.
• Set clear objectives, conduct regular performance reviews, and provide constructive feedback to team members.

Application Support Management

• Establish and oversee a Tier 2 support desk managed by the BI team for business-critical applications and systems.
• Ensure timely triage, prioritization and resolution of incoming support tickets, bugs, and data-related queries.
• Analyse support trends to identify root causes, recommending permanent solutions such as system enhancements, bug fixes, or improved user training.
• Act as a key escalation point for complex or high-priority issues, coordinating with technical teams to ensure swift resolution.
• Manage communication with business users regarding ticket status, resolution timelines, and system outages.

System Development Lifecycle (SDLC) Management

• Oversee the scoping of operational system changes, working closely with business stakeholders to define clear requirements, deliverables, and success criteria.
• Lead the creation of intuitive and user-centric UI/UX designs and wireframes for new features and systems.
• Develop and manage comprehensive testing strategies, including User Acceptance Testing (UAT), to ensure solutions are robust and meet business requirements.
• Plan and execute seamless system deployments and deliver effective user training programs.

Strategic Project Development & Execution

• Develop and lead strategic initiatives by identifying opportunities for significant process optimisation, system innovation, or competitive advantage.
• Construct and present compelling business cases to senior leadership, including cost-benefit analysis, ROI (ROI) projections, and feasibility studies.
• Execute and manage strategic projects from inception to completion, ensuring they are delivered on time, within scope, and on budget.
• Define Key Performance Indicators (KPIs) to measure and report on the business impact and success of strategic initiatives.

Business Intelligence & Data Governance

• Act as a key resource for business departments, assisting with reporting needs, dashboard creation, and data analysis.
• Support and contribute to the company's Master Data Management (MDM) strategy, ensuring the accuracy, consistency, and integrity of core business data.
• Assist business with complex excel analysis.

QUALIFYING CRITERIA

• Education: Bachelor's degree in Information Systems / Computer Science / Information Technology Management. A relevant postgraduate qualification is advantageous.
• A minimum of 8 years of experience in a business analysis, systems analysis, or related role.
• At least 3-5 years of proven experience in a leadership position, directly managing a team of analysts or technical professionals.
• Demonstrable experience managing the full project lifecycle for software or system implementations.
• Hands-on experience with business intelligence and reporting tools (e.g. SSRS, Power BI)
• Solid understanding and practical experience with Master Data Management (MDM) principles.
• Strong troubleshooting skills and root-cause analysis ability.
• Strong analytical skills with the ability to independently collect, organize, analyze, and disseminate significant amounts of information with attention to detail and accuracy.
• Working knowledge on translating business needs into technical specifications.
• Experience in report writing and executive feedback.
• Experience in managing a Tier 2 or Tier 3 application support function or help desk is highly desirable.

QUALIFYING ATTRIBUTES

• Leadership: Strong ability to lead, inspire, and develop a high-performing team.
• Strategic Thinking: Proven ability to see the bigger picture, align technology with business goals, and drive strategic change.
• Problem-Solving: Exceptional analytical skills with a talent for root cause analysis and solving complex business and system problems.
• Communication: Excellent verbal, written, and presentation skills, with the ability to articulate complex technical concepts to non-technical audiences.
• Stakeholder Management: Proven ability to build relationships, influence decisions, and manage expectations with stakeholders at all levels.
• Stakeholder Management: Proven ability to build relationships, influence decisions, and manage expectations with stakeholders at all levels.
• Continuous Learning: A passion for staying current with emerging technologies, BI trends, and modern business analysis practices, and fostering that curiosity within the team.

We regret that it is not possible to contact all unsuccessful applicants. Applicants who have not been contacted within fourteen (14) days from the date of their submission should consider their application unsuccessful.

Please note that the successful candidate will receive a formal, written offer of employment after all applicable pre-employment checks have been completed. This offer will only be valid if it is signed by a company representative authorized to make such an offer. Representations made on behalf of the company in any other form do not constitute valid offers of employment and should not be construed as such.

Turn Data Into Decisions. Lead Insights That Matter.
At
Mukuru
, data isn't just numbers — it's the story of millions of customers across Africa and beyond. As one of Africa's largest and fastest-growing FinTech's, we empower communities with access to safe, affordable financial services. Now, we're looking for a
Business Intelligence Analysis Team Lead
who's ready to take our analytics capability to new heights.

If you're passionate about
transforming raw data into strategic gold
and have the leadership skills to guide a talented team of analysts, this is your opportunity to make a tangible difference.

Your Mission
Lead, inspire, and deliver BI solutions that don't just look good on a dashboard — but shape decisions, solve real problems, and drive business growth.

What You'll Do

• Lead the Team: Manage and mentor a high-performing BI & Analytics team, setting goals and driving excellence.
• Engage the Business: Work with stakeholders at all levels to understand needs and translate them into actionable BI solutions.
• Own the Delivery: Oversee BI projects from requirements gathering to deployment, ensuring quality and scalability.
• Model the Data: Build enterprise-wide data models and semantic layers that make insights accessible and actionable.
• Visual Storytelling: Design impactful dashboards and reports in Power BI that enable smart, fast decisions.
• Champion Best Practice: Embed governance, DevOps, and data quality standards across BI.
• Stay Ahead: Keep your finger on the pulse of BI innovations and bring the best of them into Mukuru.

What You Bring

• 6+ years in BI/Data Analytics, with at least 3 years leading teams
• Expert-level SQL and Power BI skills
• Strong data modelling and analytical abilities
• Excellent communication skills for both technical and business audiences
• Strategic thinking and a passion for problem-solving
• A proven track record of delivering BI solutions that make an impact

Bonus Points For

• R/Python for analytics
• Experience with cloud data platforms (Azure, Snowflake, Big Query, etc.)
• Background in FinTech, Financial Services, or fast-paced industries

I am sure you are reading this job description and meet majority of the criteria BUT you may also still not be 100% comfortable in applying. We believe that there is a place for everyone under the Mukuru sun and we want YOU to contribute to our diverse tapestry of talent. So come on, take a leap of faith, and send your application if you meet majority of our requirements. Remember to include a snippet of how you will bring value and help us build a future of success that will help us determine where and how you may best be suited" Maybe you are just the future Mukurian we need
Should you be appointed in a remote/work from home role at Mukuru, it is your responsibility to ensure that you have uninterrupted internet connectivity and a 'work-like' environment at your home location, in order to deliver your best in terms of performance, productivity and service to our customers.
If you do not receive any response after two weeks, please consider your application unsuccessful.
NB: ALL STAFF APPOINTMENTS WILL BE MADE WITH DUE CONSIDERATION OF THE COMPANY'S DIVERSITY AND INCLUSION PLANS

NO FIRST TIME JOB SEEKERS

Role Specific requirements

The Business Architect must lead strategic transformation by aligning business capabilities with The Company's strategy. The role demands 10+ years' experience in business architecture or similar , including telecom exposure, process modeling (UML/BPMN), and enterprise architecture tools. Strong strategic thinking, stakeholder engagement, and governance expertise are essential, supported by certifications like TOGAF or CPBA.
A business architect is a strategic role that is responsible for business transformation and overseeing critical deliverables such as business capability models, business capabilities and value streams. The main responsibility is leading the architecture of new or re-architecting aspects of existing ones.

The role of the business architect includes:

• Providing an overview of the organization's capabilities. Describing the organization's strategy and identifying opportunities, threats and limitations.
• Aligning capabilities with strategy and ensuring new capabilities don't adversely affect existing ones.
• Planning and designing a business architecture strategy based on various business scenarios and motivations.
• Capturing vital views of the organization through a structured business architecture approach.
• Identifying areas for improvement and designing future-state models that support the strategic goals of the organisation.

Minimum Qualifications:

• Bachelors Degree or equivalent. Ideally majors include physics, math's, computer science, business or information technology management
• MBA or master's degree would be advantageous
• Business architecture certification such as CPBA (Certified Pega Business Architect), or Business Architecture Guild (BIZBOK) or The Open Group Certification in Business Architecture (TOGAF)
• Certificates around business process improvement, digital and analytics, Agile BPM, agile business analysis, digital transformation, decision automation and process mining an advantage.

Working Experience

• 6+ years in Senior Business Analysis, business Architecture, Solutions Architecture in Telco or Digital Platform Operators
• Telco experience an advantage
• Minimum 10 years' experience in a senior role including:
• At least 5 years in the telecommunication environment
• 6+ years in Senior Business Analysis, Business Architecture, Solutions Architecture in Telco or Digital Platform Operators
• Experience in modelling business processes by using various tools and techniques (e.g. UML)
• Experience with enterprise architecture modelling tools
• Work across diverse cultures and geographies
• Understanding of strategic delivery and translating strategy into execution
• Experience in conducting research and trend analysis
• In-depth understanding of emerging as well as mature markets
• Recognized business architecture tools and methodologies, good business analysis and process understanding
• Organisational Design experience is an added advantage

The Business Architect must have demonstrable experience in the following areas:

• Recognized business architecture tools and methodologies, good business analysis and process understanding. Organisational Design experience and added advantage

Technical Qualification

Business architecture certification such as CPBA (Certified Pega Business Architect),or Business Architecture Guild (BIZBOK) or The Open Group Certification in Business Architecture (TOGAF)

Job Role: Business Architect

Location: Johannesburg, South Africa

Role Type: Contract

Mode: Hybrid

Working Experience

• 6+ years in Senior Business Analysis, business Architecture, Solutions Architecture in Telco or Digital Platform Operators
• Experience in modelling business processes by using various tools and techniques (e.g. UML)
• Experience in modelling business processes by using various tools and techniques (e.g. UML)
• Telco experience an advantage

Role Specific requirements

• The Business Architect must lead strategic transformation by aligning business capabilities with MTN's strategy.
• The role demands 10+ years' experience in business architecture or similar, including telecom exposure, process modeling (UML/BPMN), and enterprise architecture tools. Strong strategic thinking, stakeholder engagement, and governance expertise are essential, supported by certifications like TOGAF or CPBA.

Technical Qualification

• Business architecture certification such as CPBA (Certified Pega Business Architect), or Business Architecture Guild (BIZBOK) or The Open Group Certification in Business Architecture (TOGAF)

• Minimum 10 years' experience in a senior role including:

• At least 5 years in the telecommunication environment
• 6+ years in Senior Business Analysis, Business Architecture, Solutions Architecture in Telco or Digital Platform Operators
• Experience in modelling business processes by using various tools and techniques (e.g. UML)
• Experience with enterprise architecture modelling tools
• Work across diverse cultures and geographies
• The Business Architect must have demonstrable experience in the following areas: Recognized business architecture tools and methodologies, good business analysis and process understanding. Organisational Design experience and added advantage

This is a 12 - month contract

Are you a seasoned Business Analyst with a passion for big-picture strategy? We're looking for a
Business Architect
to join our team and serve as the vital link between our business strategy and technology.

This is a senior, high-impact role where you'll build a holistic view of our organization and ensure our technology roadmap is directly aligned with our business goals. You'll be responsible for bringing our business capabilities, processes, and technology together in an efficient and adaptable manner.

Key responsibilities:

• Align Strategy and Technology:
  Work with stakeholders across the organization to connect our business mission and goals with our information technology strategy.
• Build the Blueprint:
  Document and model the current and future state of the business using industry-standard frameworks and tools to show how our needs will be met.
• Solve Complex Problems:
  Operate at the highest levels of abstraction and ambiguity to solve complex, enterprise-wide challenges.
• Bridge the Gap:
  Act as a central point of connection, bringing together information, technology, processes, and business needs.

Requirements include:

• A master of industry-recognized Business Analysis knowledge areas.
• Proven experience working at a strategic level within a complex organization.
• Expertise in
  Enterprise Architecture
  methodologies (e.g., TOGAF, ArchiMate) and process modeling (e.g., BPMN).
• An exceptional communicator who can influence and collaborate with stakeholders at all levels.

We are recruiting for a Business Architect role.

Key Performance Areas

• Design business architecture models that accurately reflect the reality whilst adhering to the business architecture meta-model and standards.
• Guide usage of business architecture modelling techniques.
• Develop and maintain business architecture standards and guidelines.
• Integrate business architecture with other domain architectures.

Deliver end-to-end Business Architecture Blueprint

• Collaborate on technical reviews of applications to assess the quality of their solutions.
• Develop different process streams and business domain mappings.
• Establish business architecture capability (CoE).
• Assimilate and correlate disconnected documentation and business architectural artifact and articulate their collective relevance to the organisation.
• Gather and evaluates industry data.

Policy Review and Implementation

• Contribute to the development and implementation of departmental policy, standards and procedures and processes.
• Keep up to date with effective policy and practice execution strategies.

Reporting

• Ensure thorough preparation and prompt submission of all regulatory reports.
• Provide weekly, monthly and quarterly updates outlining the progress of implementing operational plans for Business Architecture initiatives.
• Report on the effectiveness of the agile delivery and possible improvements.

Stakeholder Management

• Collaborate on technical reviews of models to assess the quality of their solution.
• Facilitate and manage communication with relevant internal and external stakeholders in relation to investments and proactively and progressively manage the relationships.

Qualifications and Experience

• Bachelor's Degree/ Advanced Diploma in Information Systems related qualification.
• TOGAF Certification.
• Relevant 5 - 7 years' experience in Business Architecture related environment.

For more information please contact:

Tebogo Rankhumise

Role Description

This is a full-time on-site role for a Business Architect, located in Centurion. The Business Architect will be responsible for designing and improving business processes, analyzing business requirements, and creating business architecture frameworks. The individual will also conduct business analysis to support strategic initiatives and ensure alignment with the company's goals. Daily tasks include collaborating with various stakeholders, conducting comprehensive business analyses, and developing business models to drive organizational effectiveness.

Qualifications

• IT related Degree and TOGAF (non negotiable)
• Minimum 5 Years Business Architecture experience (non negotiable)
• Proven experience in Business Architecture and Business Process design
• Strong Analytical Skills and ability to interpret complex data
• Proficiency in gathering, analyzing, and documenting Business Requirements
• Expertise in Business Analysis methodologies and practices
• Excellent communication and interpersonal skills
• Ability to work independently and as part of a team

Email CVs to