748 Business Analysis jobs in South Africa

Alliance Banking Senior Business Analyst - Key Requirements

• Business Analysis & Strategy Alignment
  
  

• Financial Services & Regulatory Knowledge
  
  

• Process Design & Optimisation
  
  

• Data Analysis & Insights
  
  

• Partner & Stakeholder Management
  
  

• Project Management & Agile Delivery
  
  

• Documentation & Communication
  
  

• Qualifications & Experience
  
  

Designation: Graduate Programme: Business Analysis

Category: Group Technology

Posted by: Alexander Forbes

Posted on: 29 Jul 2025

Closing date: 12 Aug 2025

Location: Sandton

Overview

Purpose of the Job:

Graduate Programme Area: BizTech

Sub Area of Graduate Programme: Business Analysis

The ideal candidate is a curious, detail-oriented problem solver who enjoys working with data, understanding business processes, and translating needs into actionable insights. They thrive in a structured, team-oriented environment and are eager to learn how financial services function at both operational and strategic levels. A passion for data-driven decision-making and business transformation is key.

Minimum Qualifications

• Bachelor’s degree in Business Analytics, Information Systems, or a related discipline.
• Strong academic foundation in business analysis
• An academic background in finance is advantageous
  
  

• Assist in gathering and analysing business requirements across departments.
• Support the documentation of business processes, use cases, and workflows.
• Engage with stakeholders to understand and communicate business needs.
• Participate in solution design discussions and construct associated user stories for agile projects.
• Help monitor and report on project and performance metrics.
  
  

• Analytical and critical thinking
• Strong verbal and written communication
• Knowledge of UML or other business modelling protocols
• Attention to detail
• Stakeholder engagement
• Team collaboration
• Time management and adaptability

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SUMMARY:

The

Senior Specialist: Business Analysis

Recruiter:

Specd

Job Ref:

JHB002063/Josh

Date posted:

Tuesday, July 8, 2025

Location:

Johannesburg, South Africa

SUMMARY:

The Senior Specialist: Business Analysis plays a pivotal role in driving strategic initiatives by analyzing, interpreting, and translating business needs into actionable requirements. This role ensures that business solutions are fit-for-purpose, user-centric, and aligned to organizational goals. As a key liaison between stakeholders and technical teams, the incumbent will contribute to solution design, project delivery, and continuous business improvement efforts.

POSITION INFO:

JOB DESCRIPTION:

Job Title: Senior Specialist: Business Analysis

Employment Type: 6 months Contract

Work Location: Johannesburg, Hybrid

JOB CONTEXT:

As a Senior Specialist: Business Analysis, you'll be at the heart of innovation—transforming complex business needs into smart, actionable solutions that truly make an impact. You won’t just gather requirements; you’ll bring ideas to life by collaborating with stakeholders and technical teams to co-create solutions that are user-friendly, purpose-built, and future-focused. This isn’t your average BA role. You’ll shape projects from the ground up, help design meaningful change, and make sure every solution aligns with the bigger mission. If you're passionate about solving problems, love translating vision into value, and thrive in dynamic environments, we want you on our team.

DUTIES AND RESPONSIBILITIES:

• Sourcing and validating resolution funding and collateral-related data from multiple source systems.
• Performing data and process gap analyses aligned to SARB’s Resolution Funding expectations.
• Assisting in the design and build of the funding estimation and forecasting model.
• Developing dashboards and reports to support resolution funding MIS and internal governance.
• Engaging with Treasury, Risk, Finance, and IT stakeholders to ensure alignment and interlock of data sources.
• Supporting the process analysis required for embedding new funding processes in resolution scenarios.
• Documenting requirements and maintaining traceability across data, systems, and reporting layers.
• Build the internal capabilities to estimate, manage, and report the institution’s funding and liquidity position in resolution scenarios, in line with SARB’s requirements under the Financial Sector Laws Amendment Act (FSLAA).
  
  

• Resolution cost estimation.
• Forecasting and MIS solutions for resolution funding.
• Scenario analysis and modelling for liquidity shortfalls.
• Governance and compliance framework development.
• ELA collateral assessment and FMI liquidity gap identification.
  
  

• Minimum 5 years’ experience.
• SQL (min 1 year).
• Business and data analysis (min 2 years).
• Power BI or QlikView/Qlik Sense (min 1 year).
• Banking experience.
• PowerBI experience or similar reporting platform.
• SAS experience.
• Business and/or Data Analysis experience.
  
  

• SAS (exposure or working knowledge).
• Ability to work with large datasets from Hadoop or similar environments.
• Strong documentation and stakeholder engagement skills.
• Treasury or Liquidity Management experience.
• Familiarity with financial forecasting or resolution modelling.
• Strong analytical and problem-solving mindset.
• Ability to communicate effectively with cross-functional teams and senior stakeholders.
• Experience in creating reporting dashboards and automated data pipelines.
• Exposure to compliance, risk governance, or financial planning processes.
  
  

• Compensation will be determined based on qualifications, applicable banking experience, and previous earnings.
  
  
  
  

• Seniority level Mid-Senior level

• Employment type Contract

• Job function Research, Analyst, and Information Technology
• Industries Advertising Services

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Alliance Banking Senior Business Analyst – Key Requirements

1. Business Analysis & Strategy Alignment

Proven ability to elicit, document, and validate business requirements in a complex partnership-driven banking environment.

Strong understanding of Alliance Banking models, including BaaS, white-label platforms, and embedded financial services.

Ability to conduct gap analyses, feasibility studies, and cost-benefit analyses for proposed solutions.

Experience in supporting business case development, particularly for new partner onboarding, product enhancements, or regulatory projects.

2. Financial Services & Regulatory Knowledge

Strong grasp of banking products and services (e.g., payments, savings, credit, cards, collections, remittances).

Familiarity with South African financial regulations including SARB, FSCA, FICA, and POPIA requirements.

Exposure to risk, compliance, and audit processes, particularly in third-party/partner environments.

3. Process Design & Optimisation

Experience in documenting and improving end-to-end business processes, especially those involving external partners.

Ability to model workflows using tools such as BPMN, Visio, or Lucidchart.

Knowledge of control environments, KPIs, SLAs, and escalation frameworks across operational value chains.

4. Data Analysis & Insights

Competency in data-driven decision-making, including data profiling, reconciliation, and insights to support product performance.

Ability to work with Excel, SQL, Power BI or equivalent to perform ad hoc analysis.

Understanding of data governance and quality, especially in integrated partner environments.

5. Partner & Stakeholder Management

Strong stakeholder management skills with experience interfacing across IT, Legal, Risk, Compliance, Product, and external partners.

Proven ability to act as a bridge between business and technical teams, ensuring shared understanding and execution.

Confidence in participating in governance committees, product working groups, and external partner discussions.

6. Project Management & Agile Delivery

Hands-on experience in Agile/Scrum or hybrid project methodologies, including backlog grooming and sprint planning.

Exposure to JIRA, Confluence, DevOps, Trello, or similar tools.

Ability to manage multiple initiatives and deliver under tight deadlines in a fast-paced Alliance environment.

7. Documentation & Communication

Exceptional written and verbal communication skills, with a focus on clear, concise, and structured reporting.

Ability to create and present business requirement documents (BRDs), functional specifications (FRDs), and user stories.

Experience in preparing partner onboarding documentation, SOPs, and support playbooks.

8. Qualifications & Experience

Bachelor’s Degree in Business, Finance, Information Systems, or related field (postgraduate advantageous).

Minimum of 5–8 years’ experience in business analysis within banking or FinTech environments.

Certifications such as CBAP, PMI-PBA, Agile BA, or Lean Six Sigma are advantageous.

A leader within the retail industry is looking for an experienced Business Analysis Manager to join the team. This proudly South African company has been in existence for over half a century and has grown into a leader within the market.

The Successful candidate will be responsible for:

1. Coaching and leading the business analysis team
2. Strategic thinking in how to provide the best solution for the business
3. Business process design and documentation expertise
4. Improving the quality of the business analysis team
5. Identifying business opportunities
6. Risk management
7. Ensuring all Project Issues are properly reported
8. Assisting Group Financial Management Team with all financial reporting requirements
9. Assisting with IT Audit requirements

Education:

• Bachelor’s degree in Information / Business Systems
• Proven experience as a Financial Business Analysis Manager

Job Experience & Skills Required:

• 5 to 7 years experience within a similar role

Package & Remuneration:

R 8000 - R 9000 - Annually

If you are interested in this opportunity, please apply directly. For more finance jobs, please visit our website .

If you have not had any response in two weeks, please consider the vacancy application unsuccessful. Your profile will be kept on our database for any other suitable roles/positions. We also invite you to contact us to discuss your next career move in finance!

For more information contact:
Rochelle Jansen
Recruitment Consultant

We are seeking an experienced Business Analytics Manager who will report to the Head of Business Insights. This challenging and pivotal role is responsible for proactively providing analysis and creating compelling insights that drive key business decisions and business growth.

This means, ensuring data integrity at all times, responding quickly, being agile to respond to the business needs and supporting the delivery of effective reporting tools to improve performance.

Requirements

• Maintain existing master data sets such as sector, product and pest types which are used for global reporting ensuring there is a robust exception process in place to identify issues or gaps in the master data.
• Work with stakeholders to validate and improve the data quality.
• Proactively identify third party data requirements and support its successful procurement and integration with other data sets.

• Work with stakeholders across the organisation globally, to understand priorities and business challenges and conduct advanced analytics (planned or adhoc requests) using the available data to support them.
• Use SQL, BigQuery, Python and Google Sheets to prepare and analyse large and complex datasets .
• Develop predictive analytic models to support planning and fully realise emerging customer and industry opportunities.
• Be an analytics subject matter expert, build knowledge about existing and emerging technologies and techniques in the data-science area.
• Collaborate closely with the internal AI team to identify opportunities and integrate relevant AI functionalities and tools into data analysis projects to enhance insights and drive business value.

• Work with our Data Platform team and others to define the Business Insights data and technical requirements in the short, medium and long term.
• Measure global performance based on the demands from key stakeholders by working in conjunction with the Data Platform team to:
• Prepare QVDs
• Develop proof of concept (POC) reports and once approved push them into production
• Exploit tools (including Qlik, Looker Studio and others) to provide advanced analytics and data visualisation

• Provide insight into complex relationships, trends and patterns in data to meet the needs of stakeholders.
• Based on the data analysis conducted, present findings clearly and concisely with actionable visual insights to senior stakeholders to influence decision making .
• Utilise previous trends and predictive analytic models that you develop to provide future based insights.

QUALIFICATIONS & EXPERIENCE

• Grade 12
• Preferably hold relevant data analytics and insights degree or equivalent qualification/s.
• +3 years of data analytics and insights experience in large matrixed organisations.
• Highly numerate with excellent data manipulation and analytical skills.
• Proven ability to successfully influence others and support change through projects.
• Naturally curious and questioning insight who has the ability to cut through the data to identify what is most important for the decision making process.
• Be able to turn data into insights and present it clearly and concisely in a highly visual but easy to understand way.
• Advanced level of Google sheets / MS Excel and intermediate competence in Google Applications (Drive, Word, Slides) or Microsoft Office equivalent
• Proficient in SQL / Big Query, Python and data visualisation tools such as Qliksense, Looker Studio (or equivalent)
• Excellent communication and stakeholder management skills, with experience communicating and working across various teams.
• Self-motivated, takes ownership and responsibility for making things happen.
• Adopts a flexible/can do approach to work and is highly resilient and results focused.
• Interest in application of AI for Data Analysis and Insight

Benefits

Benefits including:

• Company contribution to Medical Aid and Pension / Provident Fund
• Opportunity for Growth and Development

Employment Equity

Rentokil Initial believes in diversity and thus offers all employees opportunities and avoids discrimination in compliance with the Employment Equity Act. Our selection process will therefore give preference to suitably qualified Employment Equity candidates in order to to achieve our Employment Equity numerical targets.

Do you love to provide a valued professional service throughout your community? Do you feel like you could do the job well? Apply for the role today!

The incumbent will be responsible and accountable for the facilitation, guiding, directing, consolidation, monitoring and status reporting of SANBS Strategic Workforce Planning (SWP) processes, initiatives, actions and implementation plans.

Key Performance Areas

KPA 1: Direct and facilitate, guide & drive SWP in SANBS

1. Provide specialists input by facilitating and directing, and driving all SWP processes and activities to ensure consistent application with optimal return for the business.
2. Manage the SWP process from start to finish and accept final responsibility of the organization-wide workforce plan.
3. Develop and implement the SWP policy, governance and frameworks.
4. Coordinate and schedule all SWP processes and activities ensuring alignment with the annual business cycle, leadership and reporting protocols.
5. Ensure all divisional SWP plans are timely submitted and comply with the SWP procedures and specifications.
6. Support divisions with SWP implementation and actions and proactively advise to ensure optimal return on investment.

KPA 2: Relationship Management

1. Strategic partner to the Executives, Senior Managers & Managers within SANBS to support SWP.
2. SWP stakeholder relationships management across the Departments and Divisions.
3. Support and enable a common SWP understanding in SANBS.
4. Ensure integration of all the functions in the SWP process and synergies and opportunities are fully exploited.
5. Close working relationship with Learning & Development to ensure the training matrix is active and supports all the SWP processes and actions.

KPA 3: Management of the SWP Annual Scenario Planning processes

1. Facilitate, direct and coordinate the annual SWP scenario planning process per department ensuring consistent application across SANBS.
2. Custodian of SWP templates and tools, ensuring templates and tools are reviewed when required to support efficiencies and effectiveness.
3. Ensure efficient scheduling and communication to support timely delivery.
4. Consolidate all divisional scenario plans in the SANBS plan, clearly articulating time, deliverables, actions and accountability.

KPA 4: Monitoring of SWP action plans, implementation

1. Proactively monitor the implementation and progress on all SWP action plans and identify potential opportunities to improve when required.
2. Interpret, provide input and revise (if necessary) divisional action plans, if no longer serving the organization.

KPA 5: Reporting

1. Consolidated SWP Reporting: Quarterly & Annually, ensuring accuracy and timely reporting.
2. Develop and submit reports detailing the link to business performance and quantify impact.
3. Develop reports associated with the 5-year strategic plan time horizon of the organization.

KPA 6: Up-to-date, accurate data and information management for SWP

1. Implement and ensure all information utilized on the SWP system and/or database/s is up-to-date and accurate.
2. Quality assurance checks and audits of information on a regular basis to ensure accuracy, relevancy and up-to-date information.
3. Ensure a procedure to maintain all information sources utilized effectively.
4. Develop appropriate and efficient systems to ensure accurate data management.
5. Interpret the SANBS workforce data and provide recommendations to senior leadership.

KPA 7: SWP Stakeholder Management

1. Support a consistent and common understanding of SWP across SANBS by developing communications for utilization by the Executives and Managers.
2. Draft SWP messaging and communication to support SWP implementation.
3. Drive change management to ensure strategic alignment with all relevant stakeholders in the process.

KPA 8: Risk Management

1. Identify potential early warning SWP risks and propose mitigating actions for approval and implementation.
2. Assist and support internal and external auditors by submitting correct data and reports.
3. Ensure organization-wide adherence to SWP policy and procedures.
4. Integrate SWP risks into the broader organizational strategic risk register.

KPA 9: Continuous Improvement and quality management

1. Identify opportunities to improve SWP and business processes at appropriate intervals.
2. Proactively identify opportunities and potential synergies across the business with skills planning and integration to talent mapping processes.
3. Incorporate SWP opportunities into the SANBS quality management system.
4. Track and monitor process improvements actions.

KPA 10: SWP Governance

1. Ensure SWP policies and procedures are up-to-date and support the business needs and requirements whilst adhering to labour laws and legislation.
2. Ensure SWP templates are reviewed timeously to support efficiencies and effectiveness of SWP operations.
3. Ensure a common understanding of SWP processes and procedures across SANBS.

Cognitive Skills

• Analytical thinking and attention to detail.
• Management Control.
• Project Management.
• Change Management.
• Holistic / Big Picture.
• Judgment and Decision making.
• Problem solving.
• Planning, Organizing and Monitoring.
• Knowledge of ER theory, concepts and best practice.

Personal Skills

• Ethical behaviour.
• Excellence Orientation.
• Resilience and stress management.
• Self-Management.
• Customer Service Orientation.
• Confidentiality.
• Resourceful.

Interpersonal Skills

• Communication.
• Conflict Management.
• Knowledge Sharing.
• Organizational Awareness.
• Relationship Building.
• Teamwork.

Professional Technical Skills

• Systems Competence.
• Business and Financial Acumen.
• Best Practice Thinking.
• SWP Practice.
• Business process understanding.
• Presentation and Business writing skills.

Leadership Skills

• Practical Execution Management.

Education

• Degree in Business, Strategic Management, Human Resources, Industrial Psychology or equivalent.
• Honors degree will be an advantage.

Experience and Knowledge Requirements

• 5 to 8 years relevant experience.
• Proven track record in the application of analytics in decision-making.
• Advanced Excel and data management skills.
• Understanding of the strategic management principles and processes.
• In-depth knowledge and understanding of strategic human resource management.
• Excellent understanding of operational business activities and relationship to manpower planning.
• Excellent understanding of skills development.
• In-depth knowledge and understanding of strategic workforce planning.
• The ability to translate business needs and requirements into practical people solutions.
• Knowledge of Labour Legislation.
• Advanced knowledge of information technology systems (SAP preferred).
• Up-to-date knowledge and understanding of new developments and strategies in Human Resources, transformation, high-performance cultures and change environments.
• Exposure and experience in/to a unionized environment.
• The ability to inspire, influence and create a positive work environment and atmosphere.
• The ability to understand, respect and work with all levels, different management styles, different personalities, work approaches, and cultures.

The incumbent will be responsible and accountable for the facilitation, guiding, directing, consolidation, monitoring and status reporting of SANBS Strategic Workforce Planning (SWP) processes, initiatives, actions and implementation plans.

Key Performance Areas

KPA 1: Direct and facilitate, guide & drive SWP in SANBS

1. Provide specialists input by facilitating and directing, and driving all SWP processes and activities to ensure consistent application with optimal return for the business.
2. Manage the SWP process from start to finish and accept final responsibility of the organization-wide workforce plan.
3. Develop and implement the SWP policy, governance and frameworks.
4. Coordinate and schedule all SWP processes and activities ensuring alignment with the annual business cycle, leadership and reporting protocols.
5. Ensure all divisional SWP plans are timely submitted and comply with the SWP procedures and specifications.
6. Support divisions with SWP implementation and actions and proactively advise to ensure optimal return on investment.

KPA 2: Relationship Management

1. Strategic partner to the Executives, Senior Managers & Managers within SANBS to support SWP.
2. SWP stakeholder relationships management across the Departments and Divisions.
3. Support and enable a common SWP understanding in SANBS.
4. Ensure integration of all the functions in the SWP process and synergies and opportunities are fully exploited.
5. Close working relationship with Learning & Development to ensure the training matrix is active and supports all the SWP processes and actions.

KPA 3: Management of the SWP Annual Scenario Planning processes

1. Facilitate, direct and coordinate the annual SWP scenario planning process per department ensuring consistent application across SANBS.
2. Custodian of SWP templates and tools, ensuring templates and tools are reviewed when required to support efficiencies and effectiveness.
3. Ensure efficient scheduling and communication to support timely delivery.
4. Consolidate all divisional scenario plans in the SANBS plan, clearly articulating time, deliverables, actions and accountability.

KPA 4: Monitoring of SWP action plans, implementation

1. Proactively monitor the implementation and progress on all SWP action plans and identify potential opportunities to improve when required.
2. Interpret, provide input and revise (if necessary) divisional action plans, if no longer serving the organization.

KPA 5: Reporting

1. Consolidated SWP Reporting: Quarterly & Annually, ensuring accuracy and timely reporting.
2. Develop and submit reports detailing the link to business performance and quantify impact.
3. Develop reports associated with the 5-year strategic plan time horizon of the organization.

KPA 6: Up-to-date, accurate data and information management for SWP

1. Implement and ensure all information utilized on the SWP system and/or database/s is up-to-date and accurate.
2. Quality assurance checks and audits of information on a regular basis to ensure accuracy, relevancy and up-to-date information.
3. Ensure a procedure to maintain all information sources utilized effectively.
4. Develop appropriate and efficient systems to ensure accurate data management.
5. Interpret the SANBS workforce data and provide recommendations to senior leadership.

KPA 7: SWP Stakeholder Management

1. Support a consistent and common understanding of SWP across SANBS by developing communications for utilization by the Executives and Managers.
2. Draft SWP messaging and communication to support SWP implementation.
3. Drive change management to ensure strategic alignment with all relevant stakeholders in the process.

KPA 8: Risk Management

1. Identify potential early warning SWP risks and propose mitigating actions for approval and implementation.
2. Assist and support internal and external auditors by submitting correct data and reports.
3. Ensure organization-wide adherence to SWP policy and procedures.
4. Integrate SWP risks into the broader organizational strategic risk register.

KPA 9: Continuous Improvement and quality management

1. Identify opportunities to improve SWP and business processes at appropriate intervals.
2. Proactively identify opportunities and potential synergies across the business with skills planning and integration to talent mapping processes.
3. Incorporate SWP opportunities into the SANBS quality management system.
4. Track and monitor process improvements actions.

KPA 10: SWP Governance

1. Ensure SWP policies and procedures are up-to-date and support the business needs and requirements whilst adhering to labour laws and legislation.
2. Ensure SWP templates are reviewed timeously to support efficiencies and effectiveness of SWP operations.
3. Ensure a common understanding of SWP processes and procedures across SANBS.

Cognitive Skills

• Analytical thinking and attention to detail.
• Management Control.
• Project Management.
• Change Management.
• Holistic / Big Picture.
• Judgment and Decision making.
• Problem solving.
• Planning, Organizing and Monitoring.
• Knowledge of ER theory, concepts and best practice.

Personal Skills

• Ethical behaviour.
• Excellence Orientation.
• Resilience and stress management.
• Self-Management.
• Customer Service Orientation.
• Confidentiality.
• Resourceful.

Interpersonal Skills

• Communication.
• Conflict Management.
• Knowledge Sharing.
• Organizational Awareness.
• Relationship Building.
• Teamwork.

Professional Technical Skills

• Systems Competence.
• Business and Financial Acumen.
• Best Practice Thinking.
• SWP Practice.
• Business process understanding.
• Presentation and Business writing skills.

Leadership Skills

• Practical Execution Management.

Education

• Degree in Business, Strategic Management, Human Resources, Industrial Psychology or equivalent.
• Honors degree will be an advantage.

Experience and Knowledge Requirements

• 5 to 8 years relevant experience.
• Proven track record in the application of analytics in decision-making.
• Advanced Excel and data management skills.
• Understanding of the strategic management principles and processes.
• In-depth knowledge and understanding of strategic human resource management.
• Excellent understanding of operational business activities and relationship to manpower planning.
• Excellent understanding of skills development.
• In-depth knowledge and understanding of strategic workforce planning.
• The ability to translate business needs and requirements into practical people solutions.
• Knowledge of Labour Legislation.
• Advanced knowledge of information technology systems (SAP preferred).
• Up-to-date knowledge and understanding of new developments and strategies in Human Resources, transformation, high-performance cultures and change environments.
• Exposure and experience in/to a unionized environment.
• The ability to inspire, influence and create a positive work environment and atmosphere.
• The ability to understand, respect and work with all levels, different management styles, different personalities, work approaches, and cultures.

We are seeking a highly motivated and experienced Process Improvement Specialist to join the Operations team. The individual will be instrumental in driving continuous improvement initiatives across all business units in the organization, ensuring adherence to ISO 9001:2015 standards and enhancing overall operational efficiency. The role involves analyzing existing processes, identifying areas for optimization, and implementing solutions that streamline workflows, reduce waste, and improve product and service quality.

Requirements

• Conduct analyses of current business processes in IPP operations, asset management, and solar plant construction to identify inefficiencies, bottlenecks, and areas for improvement.
• Map and document processes using flowcharts, process mapping software, and other relevant tools.

• Identify and implement process improvements aligned with ISO 9001:2015, ISO 55000 (Asset Management), and best practices in renewable energy and infrastructure projects.
• Develop and implement Lean, Six Sigma, and Kaizen-based improvement strategies to enhance operational efficiency and reduce costs.
• Standardise asset management, procurement, and maintenance processes to optimise performance across the organisation.
• Ensure that improvements align with NERSA, Eskom Grid Code, SANS, and other industry regulations.

• Collect and analyse operational data to track efficiency, identify trends, and validate improvements.
• Define and monitor Key Performance Indicators (KPIs) related to solar plant efficiency, downtime reduction, asset performance, and maintenance schedules.
• Utilise statistical tools and data-driven decision-making techniques to validate and optimise improvements.

• Ensure all process improvement initiatives align with the organisation’s Quality Management System (QMS) and ISO 9001:2015 standards.
• Participate in internal and external audits and work closely with the compliance and risk management teams to address process gaps.
• Support risk assessments for process inefficiencies, compliance failures, and operational vulnerabilities.

• Work closely with internal business unit teams to implement and sustain improvements.
• Facilitate workshops, training sessions, and change management initiatives to ensure smooth adoption of new processes.
• Engage with suppliers, vendors, and contractors to drive supply chain and vendor quality improvements.

• Support the implementation and optimisation of digital tools, including ERP systems, SharePoint, Basecamp, SCADA, and CMMS (Computerised Maintenance Management Systems).
• Identify opportunities for automation and digitisation of processes to improve efficiency and reduce manual effort.
• Ensure alignment between process improvements and the organisation’s IT and data strategy.

Desired Skills & Qualifications

• Undergraduate degree in Industrial Engineering, Business Administration, Quality Management, Operations Management, or a related field that provides a strong foundation in process analysis, quality principles, and improvement methodologies.

• 5-7 years of demonstrable work experience in process improvement, quality management, or operational efficiency roles, preferably in the renewable energy, utilities, or infrastructure sectors.
• Proven experience in applying Lean, Six Sigma, Kaizen, or other process improvement methodologies to achieve measurable business results. Lean Six Sigma Green Belt or Black Belt certification is advantageous.
• Strong understanding of ISO 9001:2015 and Quality Management Systems (QMS). Experience with ISO 55000 (Asset Management) is an advantage.
• Exposure to NERSA regulations, Eskom compliance standards, SANS, and environmental regulations is preferred.
• Experience working in solar PV plant construction, operation, and asset management is a plus.

• Process Analysis and Design.
• Quality Management Systems.
• Improvement Methodologies.
• Data Analysis and Problem-Solving.
• Project Management.
• Communication and Interpersonal Skills.
• Software Proficiency.