12 Bmw jobs in South Africa

Our well known automotive vehicle dealer client based in Ekurhuleni is looking to employ an experienced customer driven Service Advisor with BMW experience.

The purpose of the role is to provide prompt and quality service to customers relating to the service, repair, and maintenance of vehicles, acting as an interface between the technical team and the customer to ensure cost-effective repairs and quality service is delivered to customers.

The Service Advisor provides estimated cost analysis of repairs and routine maintenance, and through effective communication with customers, determines the services necessary, predicts the time needed for completion, and stays in constant communication with the customer during the repair process.

Duties and Responsibilities:

The responsibilities of a Service Advisor include the following tasks:

• Receive customers in a professional and friendly manner in order to ensure they feel valued.
• Liaise and interact with customers attentively in order to completely understand and comprehend their service needs.
• Prepare service estimates, sell routine maintenance/ repair services, and conduct follow-ups regarding services and customer inquiries.
• Interact and communicate with customers effectively, explaining service details in an understandable and appropriate manner, involving Service Technicians when necessary.
• Maximize customer awareness of all products and services available.
• Create collaborative internal and external partnerships in order to expedite service delivery.
• Schedule appointments, answer phones, and handle queries.
• Assist with the coordination of alternate transportation, car rental reservations, shuttle services, etc.
• Maintain excellent standards of departmental administration such as service sheets, invoices, job cards, warranty claims, authorisation, etc.
• Maintain customer database with contact details and information.
• Assist the dealership to achieve and maintain industry standards of process efficiency and service excellence.
• Develop and maintain high levels of customer satisfaction and customer loyalty to ensure repeat business.
• Ensure customer complaints are effectively managed via relevant CRM system/s.
• Maintain and further develop own personal knowledge base in order to remain current and relevant.
• Attend regular team meetings, sharing and receiving feedback in the interest of continuous improvement.
• Attend all relevant OEM training courses, and any other developmental training opportunities allocated.
• Perform other duties as requested.

Qualifications and Experience:

• Matric
• Valid, unendorsed driver’s license and the ability to competently and legitimately drive.
• Computer literate
• Knowledge of dealership policies and procedures is essential.
• Must have BMW experience
• Knowledge of competitive motor industry.
• Basic mathematical ability (numeracy)
• Knowledge of relevant operating systems would be an advantage.
• Multilingual with languages generally spoken across the area and customer base is necessary.

Skills and Personal Attributes:

• Highly self-motivated, energetic and able to maintain a positive outlook.
• Ethical
• Need to acquire thorough knowledge of the vehicles they are handling – not just technical specs; but also, information about the manufacturer’s warranty, dealership services, OEM updates, etc.
• Eager to participate in ongoing training opportunities made available by the organization and OEM for development purposes and/or to stay abreast of product or system changes.
• A team player
• Reliable
• Results driven and customer orientated

BMW Service Advisor R18000 - R21000 Neg + Incentives, medical aid & provident fund / East Rand

Our client is looking for an experienced BMW Service Advisor to join their team. Book vehicles in for services and repairs, quotations, open job cards, inspect the vehicle before booking it in, hand the job card to the Foreman, notify the client if the vehicle needs any additional repairs, follow up on the progress of the vehicle throughout the day, and advise the client.

Job DescriptionJob Description

Earn up to a 5K sign-on bonus based on experience! Rallye BMW , Long Island’s premier BMW dealership, has immediate opportunities for Experienced Technicians! Seeking motivated, reliable individuals with automotive technician experience, looking to join a team whose values are based in teamwork and delivering the highest caliber of customer service! Technicians are responsible for diagnosing problems and performing repairs properly and in a timely fashion while working cooperatively with other members of the service team to ensure that jobs are performed up to standard.

Responsibilities for this position include:

• Perform work as described on the repair order with efficiency and accuracy, in accordance with BMW factory and Rallye BMW standards.
• Diagnose the cause of vehicle malfunctions, and recommend/ perform appropriate repairs
• Examine vehicles to identify necessary repair or maintenance items that may not be included on the repair order, and communicate to service advisors.
• Communicate with the Parts Department to obtain needed parts.
• Notify the service advisor immediately if additional work is needed, if work outlined on repair order is not needed, or if repairs cannot be completed by the time promised.
• Clearly and accurately document all work performed.
• Road test vehicles as required, or refer to the inspection technician as appropriate.

The Rallye Motor Company is committed to attracting and retaining a talented and diverse workforce that supports our culture of customer service and automotive excellence. We strive to provide the Rallye team members with a variety of career opportunities that promote personal growth & learning, work-life balance, and equality. Our superior benefits, focus on employee growth and development along with the high earning potential are just a few reasons you will want to consider joining Rallye!

Requirements

• A clean/valid New York State Driver’s License.
• NYS inspectors license required.
• Previous BMW technician experience strongly , automotive technician experience required.
• Basic mechanical skills, manual dexterity.
• Working knowledge of shop equipment including but not limited to wheel and tire equipment, alignment system, diagnostic equipment, etc.
• Good analytical, problem-solving, and documentation skills.
• Ability to read and comprehend instructions and information.

Benefits

Some key benefits on why you should join our Technician Team!

• *UP to 5K sign-on bonus based on experience!

• 40 Hour Guarantee with a 5 day work week.
• Competitive Pay with production based bonus plan.
• 3 Convenient schedules 7am - 4pm, 7:30am - 4:30pm, & 8am - 5pm.
• Air conditioned shop.
• Uniforms and seasonal tee shirts/ sweatshirts supplied.

Great benefits package including medical, dental and vision coverage for employee & family!

• Company paid life insurance and optional additional coverage.
• Voluntary short term and long term are available.
• Additional voluntary benefits including Aflac and LegalShield!
• Paid time off!
• Paid holidays!
• 401K plan.
• Employee Assistance Program.

Pay: $20 - $40 Hourly + Commission

Job DescriptionJob Description

The Rallye Motor Company , Long Island's premiere luxury automotive group, has an immediate opportunity for a Tire Technicians and Shop Assistants with Rallye BMW! Seeking reliable and motivated individuals with automotive experience, looking to join a team whose values are based on teamwork and delivering the highest caliber of customer service!

Tire Technician Responsibilities:

• Inspect and assess tire tread levels, wear patterns, valve quality, and overall health.
• Recommend appropriate repair treatment or replacement of tires.
• Repair punctures and replace faulty valves.
• Install new tires.
• Balance tires and complete wheel alignment procedures.
• Conduct roadside repairs.
• Examine vehicles to identify necessary repair or maintenance items that may not be included on the repair order, and communicate to the Service Advisor.
• Notify Service Advisor immediately if additional work is needed, if work outlined on the repair order is not needed, or if repairs cannot be completed by the time promised.
• Clearly and accurately document all work performed; ensure accurate time stamps for warranty, internal, and customer pay work.
• Road test vehicles as required or refer to the inspection technician as appropriate.
• Only perform work that is authorized by the customer or by the warranty.
• Work and enter third party tire claims through various electronic applications.

Shop Assistant / QC Tech Responsibilities:

• Examine and test-drive all vehicles to ensure that the cause of vehicle malfunctions and recommend/ perform repairs are completed. Communicate all discrepancies to the Service Manager.
• Road test vehicles as required or refer to the inspection technician as appropriate.
• Inspecting all work as described on the repair order with efficiency and accuracy.
• Charge all vehicle batteries.
• Move Vehicles in and around the shop.
• Assist in towing in all non-running vehicles using shop supplied equipment.
• Shop organization including equipment, tools, supplies, and parts.
• Communicate discrepancies to service advisors/service managers.

The Rallye Motor Company is committed to attracting and retaining a talented and diverse workforce that supports our culture of customer service and automotive excellence. We strive to provide the Rallye team members with a variety of career opportunities that promote personal growth & learning, work-life balance, and equality. Our superior benefits and focus on employee growth and development along with the high earning potential are just a few reasons you will want to consider joining Rallye!

PAY: $17 hourly to $20 hourly based on experience

Requirements

• A clean & valid New York State Driver’s License
• Basic mechanical skills, manual dexterity.
• Working knowledge of shop equipment
• NYS Inspectors license strongly
• Experience with Hunter machines.
• High volume tire mounting experience.
• Professional personal appearance.

Benefits

• Great benefits package including medical, dental and vision coverage for employee & family!
• Company paid life insurance and optional additional coverage.
• Voluntary short term and long term available.
• Paid vacation/sick time!
• Paid holidays!
• Additional voluntary benefits including Aflac and LegalShield!
• 401K plan.
• Employee Assistance Program.

COVID-19 precautions

• Remote interview process.
• Personal protective equipment provided & required.
• Social distancing guidelines in place.
• Virtual meetings.
• Sanitizing, disinfecting, & cleaning procedures in place.

Somos um grupo referência no segmento automobilístico de alto padrão. No mercado desde 2008 buscando qualidade e conforto, com forte atuação na região Norte/Nordeste do país, à frente de marcas como Audi, Volvo, Jaguar, Land Rover, Dodge, RAM, Chrysler, Jeep, BMW, Triumph e Ducati.

Se você é apaixonado por automóveis de alto padrão e deseja fazer parte do nosso time, em um ambiente de aprendizado contínuo, compartilhar conhecimento, ser reconhecido pelo seu desempenho, confira as nossas oportunidades e vem ser PG Prime com a gente!

Responsabilidades e atribuições

• Liderar e supervisionar a equipe de vendas da concessionária, fornecendo orientação, treinamento e motivação contínua;
• Definir metas ambiciosas de vendas e desenvolver planos estratégicos para alcançá-las;
• Gerenciar o desempenho da equipe de vendas, monitorando indicadores-chave, analisando resultados e tomando ações corretivas quando necessário;
• Manter um alto nível de conhecimento sobre os produtos e serviços da concessionária, bem como sobre as tendências do mercado automotivo;
• Garantir que a equipe de vendas forneça um atendimento ao cliente excepcional, esclarecendo dúvidas, fornecendo informações detalhadas e promovendo uma experiência positiva;
• Capturar e potencializar as oportunidades de vendas nos clientes e mercados.
  
  
  

• Ensino superior completo preferencialmente com ênfase em administração, gestão comercial; desejável pós-graduação;
• Comunicação Eficaz, Foco Estratégico, Empatia e Foco no Cliente, Liderança, Resiliência, Senso de Propriedade, Inteligência Emocional;
• Experiência comprovada em vendas e liderança, preferencialmente no setor automotivo. Habilidades sólidas de comunicação e negociação. Capacidade de liderar e motivar uma equipe de vendas.
  
  
  

• Plano de assistência médica por adesão (Hapvida ou Unimed);
• Plano de assistência odontológica compulsório (SulAmérica);
• Seguro de vida compulsório (Porto Seguro);
• Convênio academia (TotalPass);
• Convênio educação (Universidade Estácio de Sá & Universidade Potiguar)
• Convênio farmácia (Pague Menos & Drogasil);
• Vale transporte;
• Day Off (Folga Aniversário);
• Salário à combinar + Comissões;
• Horário de Trabalho Segunda a Sexta 08:00 às 18:00 Sábado 08:00 às 12:00.

Ceará-Mirim, Rio Grande do Norte, Brazil 1 month ago

• Perform diagnostic procedures using BMW diagnostic equipment to determine the cause of vehicle malfunctions.
• Repair and replace defective parts, components, or systems, including engines, transmissions, and suspension systems.
• Conduct thorough inspections of vehicles to identify potential issues and ensure all repairs are completed to BMW standards.
• Adherence to BMW service standards & guidelines

• Perform routine maintenance services, such as oil changes, tire rotations, brake inspections, and fluid checks.
• Follow BMW maintenance schedules and service guidelines to ensure vehicle longevity and performance.

• Stay updated with the latest BMW technical bulletins, service manuals, and diagnostic procedures.
• Participate in ongoing training and certification programs to maintain and enhance technical skills and knowledge.
• Provide excellent customer service by addressing customer concerns and ensuring their vehicles are serviced promptly and efficiently.

• Accurately document all diagnostic procedures, repairs, and maintenance services performed on vehicles.
• Complete work orders and maintain detailed records for future reference and warranty purposes.

• Adhere to all safety protocols and guidelines to ensure a safe working environment.
• Keep the workshop clean and organized, ensuring tools and equipment are properly maintained and stored.

• Proven experience as an automotive technician, preferably with BMW or other luxury vehicles .
• A minimum of 3 years Technician/Motor Industry experience is essential
• Technician Qualification Red Seal
• Ability to read & interpret technical manuals
• Strong mechanical aptitude & attention to detail
• Excellent communication skills
• Clear Criminal Record
• Valid driver's license and clean driving record