40 Billing Specialist jobs in South Africa
Billing Specialist
Posted today
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Job Description
ROLE PURPOSE
The Billing Role is a key business delivery function as it is responsible for the billing processing, maintenance, and integrity of the billing information on the system, as well as generation of accurate and timeous billing invoices, service request processing and escalations. An additional function of this role could include the validating and processing of monthly credit notes.
ROLE REQUIREMENT
- Billing Activations and Billing Processing
- Perform month-end checks and validations (excl. annual / bi-annual billing)
- Transfers
- Service Request Assignment
- Updating Invoice Details and PO numbers on Billing Systems
- Escalations on existing disputes (or as deemed priority by Management)
- Validate and resolve credits
- Validate and prepare account reconciliations upon request.
- Process Billing Service Requests within OLA and SLA agreed turnaround time.
- Resolve service requests (internal/external queries)
- Daily monitoring and evaluation of productivity stats
- Internal meetings to resolve customer queries.
- Invoice and statement resend / Itemized Billing
- Updating and maintaining Customer details on CRM system
- Responsible for daily, weekly, and monthly quality indicators and credit note volumes
- Validate credits, provide billing recons, and process credit note requests.
- Process manual and systematic credits
- Enforce the company business policy and process.
- Monthly credit provisioning
- Validate and process refund requests.
- SLA Credits & Internal accounts
- Updating Shared Drive / Intranet
- Implement quality checks and ensure compliance to SLA/ OLA contract to minimise revenue leakage and incorrect billing (penalties and missed billing)
- Quality (Enforce policy and processes to ensure compliance)
TECHNICAL / PROFESSIONAL COMPETENCIES
- Billing Experience in Telecom's CRM Systems
- Comprehensive experience in Excel and other related Microsoft Office product Suite
- Comprehensive Billing experience related to reconciliations; account queries , credits; and customer management.
- Experience in dealing with high volume high priority Customer accounts.
- Siebel and Billing experience
QUALIFICATIONS & EXPERIENCE
- Grade 12 (Matric) essential
- Certification in Financial Management or accounting.
- At least 2 years' experience in core billing environment, including extensive experience in billing/ escalations / managing service requests.
- Experience of working with Siebel advantageous
- Experience in telecommunications highly advantageous
LEADERSHIP COMPETENCY REQUIREMENTS
- Apply Analytical Thought Processes
- Equip the team by way of knowledge sharing.
- Encourage collaboration.
- Big Picture Solution Realization
- Holistic Organizational Understanding
Billing Specialist
Posted today
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Job Description
MAKE STRATEGY A REALITY | ACCELERATE YOUR GROWTH | CHOOSE YOUR PATH
As the world's leading change and transformation consultancy, we're helping businesses move from strategy to reality by taking a pragmatic and practical approach to build solutions that last.
We're seeking a
Billing Specialist
in our
South Africa office
to help us take vision to value and create lasting impact. The Billing Specialist is responsible for ensuring timely and accurate invoicing in accordance with client contracts, internal policies, and regulatory requirements. This role plays a key part in supporting client satisfaction and optimizing firm collections by driving billing accuracy and minimizing delays in the revenue cycle.
You Will
- Generate and submit client invoices in a timely, accurate manner per contractual terms.
- Partner with internal client teams and external Accounts Payable teams to ensure invoice approval and prompt payment.
- Monitor and manage late billings, Days Sales Outstanding (DSO), and aging reports; proactively address issues before they become overdue.
- Maintain and improve DSO metrics by driving timely billing, encouraging favorable payment terms, and eliminating billing errors.
- Prioritize daily tasks based on department and organizational goals.
- Reconcile time and expense entries between customer Vendor Management Systems and North Highland's Workday system (as applicable).
- Audit billing activity using Power BI dashboards and Workday reports to ensure accuracy and completeness.
- Track invoice payments and escalate discrepancies or delays in a timely manner.
- Collaborate with internal stakeholders to align processes, secure timely approvals, and support collections.
- Identify and escalate at-risk accounts or billing roadblocks, proposing actionable solutions.
- Contribute to continuous improvement initiatives by identifying process inefficiencies and recommending enhancements to tools, workflows, or systems.
- Perform additional duties as required.
IDEALLY, WE'D LIKE:
- Bachelor's degree in business administration, Finance, Accounting, or a related field.
- 2–4 years of relevant experience in billing, invoicing, or financial operations.
- Strong understanding of billing processes, contract terms, and accounts receivable management.
- Demonstrated ability to manage deadlines, resolve issues independently, and make sound business decisions.
- Excellent written and verbal communication skills, with the ability to explain complex issues clearly and professionally.
- High level of accuracy, attention to detail, and a sense of urgency.
- Strong proficiency in Microsoft Excel (including pivot tables and data analysis), Word, and Outlook.
- Experience with Workday and Power BI reporting is a plus.
- Positive, adaptable mindset with a focus on continuous learning and process improvement.
- Ability to work effectively in a fast-paced, matrixed environment.
Applicants must be authorized to work in South Africa, without the need for visa sponsorship by North Highland. Work visa sponsorship will not be provided, either now or in the future, for this position.
North Highland is an equal opportunity employer, and we adhere to all applicable laws and regulations to ensure a fair and equitable workplace. All qualified applicants will receive fair and impartial consideration without regard to race, color, sex, gender identity, religion, national origin, age, sexual orientation, disability, veteran status, or any other characteristic protected by law. We handle all information in accordance with local privacy standards and maintain strict confidentiality.
ind2ind2
Reference: 48108
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Billing Specialist
Posted 15 days ago
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Job Description
We’re looking for a highly detail-oriented and proactive Billing Specialist to join our finance team. This role will be responsible for ensuring accurate and timely billing, managing customer accounts, handling payment processing, and supporting collections activities. You’ll play a critical part in maintaining smooth financial operations, ensuring compliance with accounting policies, and delivering excellent customer service in all billing-related matters.
Medical Billing Specialist
Posted today
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Job Description
Job Opening:
Medical Billing Specialist (Supervisor)
Location:
South Africa (Remote – US Hours)
Type:
Full-Time, Work from Home
Hours:
Monday to Friday: 9am- 5pm (US Hours)
Pay:
Monthly USD Salary
Job Summary
We are seeking a detail-oriented and experienced
Medical Billing Specialis
t with a strong background in
ABA therapy billin
g. The successful candidate will manage the end-to-end billing process, ensuring accurate claim submissions, payment postings, and resolution of denied claims for ABA therapy services. Familiarity with insurance verification, CPT codes for ABA, and Medical Aid/insurance guidelines is essential
Key Responsibilities
- Verify client insurance eligibility and benefits specific to ABA therapy
- Accurately prepare and submit insurance claims (electronic and paper) for ABA services
- Review and correct billing errors and ensure compliance with payer requirements
- Post payments and reconcile insurance and patient accounts
- Follow up on unpaid or denied claims; appeal and resolve denials in a timely manner
- Communicate with insurance companies, clients, and internal teams regarding billing issues
- Maintain patient confidentiality and adhere to HIPAA regulations
- Generate patient statements and manage collections process as needed
- Stay updated with billing codes and payer-specific rules
- Assist in monthly reporting and analysis of billing performance and revenue cycle metrics
- Supervise team members
Qualifications:
- Minim
um 2 years of experience in medical bill
ing, with a strong preference for ABA billing - Proficient in using billing software and electronic health records
- Knowledge of ABA-specific CPT codes and insurance procedures
- Strong understanding of payer guidelines including Medical Aid, commercial insurance, and managed care.
- Excellent attention to detail, organizational, and time management skills
- Effective communication and problem-solving abilities
Preferred Skills
- Familiarity with insurance authorizations and re-authorizations
- Experience in multi-state billing or handling multiple payers
- Knowledge of HIPAA and other healthcare compliance standards
- Fluent or neutral English accent
- Reliable internet and backup power
Salary and Benefits
- Comfortable working U.S. hours
- Remote work
To
Apply:
Email your CV and to move forward with the next steps, we'd love to learn more about your background and experiences through a short video. Please record a brief video introducing yourself and describing your relevant work experie
nces. You may upload your video using Google Drive o
r Loom, and then share the link with us with you application.
Please not
e that applications submitted without a video will not be processed
further, so we encourage you to complete this step at your earliest convenience.
If you have not heard back from us within 14 days of application, please consider it as unsuccessful.
Lead, Billing Specialist
Posted today
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Job Description
MAKE STRATEGY A REALITY | ACCELERATE YOUR GROWTH | CHOOSE YOUR PATH
As the world's leading change and transformation consultancy, we're helping businesses move from strategy to reality by taking a pragmatic and practical approach to build solutions that last.
We're seeking a
Billing Lead – Senior Accountant
in our
South Africa office
to help us take vision to value and create lasting impact. The Billing Lead - Senior Accountant will be responsible for ensuring invoices are delivered to clients and collected timely.
You Will
- Oversee all billable transactions in Workday, ensuring timely and accurate billing while conducting regular audits of financial data.
- Lead and mentor the accounts receivable team, setting performance goals and conducting evaluations to enhance team performance and accountability.
- Develop and maintain collaborative relationships with client teams to ensure adherence to billing processes and resolve any invoicing issues effectively.
- Review work-in-progress (WIP) monthly to ensure timely billing of fees and costs compared to revenue recognized.
- Serve as the business lead for billing processes, identifying and implementing improvements and automation tools to increase efficiency and reduce errors.
- Ensure all billing practices align with regulatory requirements, company policies, and industry standards, including risk assessments of invoicing terms.
- Coordinate with accounting, finance, and contract teams to align billing operations with financial reporting.
- Monitor collections processes to ensure timely payments of invoices, actively managing overdue accounts and facilitating resolutions for invoice disputes.
- Ensure prompt responses to inquiries within 24 hours and collaborate with stakeholders regarding requests for discounts, write-offs, or invoice discrepancies.
- Assist with month-end close activities, revenue recognition processes, and year-end audit requests to support accurate financial reporting.
- Other tasks and responsibilities, as assigned.
Ideally, We'd Like
- Bachelor's degree in business administration, finance, accounting, or similar discipline
- Demonstrated attention to detail, sense of urgency, and ability to learn quickly
- Outstanding written and oral communication skills, ability to express complex situations clearly
- Strong knowledge of invoicing and revenue recognition
- Proficient in MS Office
- Expert with Excel (x-lookups, pivot tables, etc.)
- Workday experience, a plus
Applicants must be authorized to work in South Africa, without the need for visa sponsorship by North Highland. Work visa sponsorship will not be provided, either now or in the future, for this position.
North Highland is an equal opportunity employer, and we adhere to all applicable laws and regulations to ensure a fair and equitable workplace. All qualified applicants will receive fair and impartial consideration without regard to race, color, sex, gender identity, religion, national origin, age, sexual orientation, disability, veteran status, or any other characteristic protected by law. We handle all information in accordance with local privacy standards and maintain strict confidentiality.
ind2Reference: 48108
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Accounts Receivable
Posted 4 days ago
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Job Description
The Accounts Receivable Controller will be responsible for collecting overdue accounts, investigating billing and payment queries, and maintaining accurate debtor records. The role involves regular communication with schools, principals, and internal departments to ensure timely resolutions and accounting accuracy.
Skills & Experience:
Manage daily collections and follow-ups on overdue accounts
Investigate and resolve billing and payment queries
Maintain accurate debtor trackers and master data
Prepare refunds, recommend bad debts, and approve handovers
Build strong relationships with internal teams and account payers.
Qualification:
Grade 12
Credit Management or Finance qualification
Contact CLARISSA VIRET on
Accounts Receivable
Posted today
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Job Description
Role Description
This is a full-time on-site role as a Debtors Clerk at Rand Plastics located in Germiston. The Debtors Clerk will be responsible for tasks related to debtors, credit control, debt collection, finance, and computer literacy. The day-to-day tasks may include managing debtor accounts, performing credit control activities, collecting outstanding debts, maintaining financial records, and utilizing computer software for financial management.
Qualifications
- Debtors, Credit Control, and Debt Collection skills
- Experience in finance and financial management
- Strong computer literacy, particularly in financial software
- Excellent communication and interpersonal skills
- Attention to detail and accuracy in financial record-keeping
- Ability to work independently and meet deadlines
- Experience in the manufacturing or distribution industry is a plus
- Bachelor's degree in Finance, Accounting, or related field
Job Type: Full-time
Pay: R12 000,00 - R20 000,00 per month
Application Question(s):
- Have you dealt with Chain Stores?
- Do you have an understanding of Chain Store Rebates?
- What size clients have you dealt with? Please list some examples.
- What is your understanding of a customers credit limit?
- Can you do reconciliations?
- Please describe your methodology of doing allocation of payments.
- Do you understand rebates?
- What is your methodology around collection of debt and overdue accounts.
Education:
- High School (matric) (Preferred)
Experience:
- Debtors: 3 years (Preferred)
Work Location: In person
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Accounts Receivable Controller
Posted 5 days ago
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In this role, you will play a key part in maintaining a healthy cash flow by monitoring the aged debtors ledger, implementing collection strategies, and ensuring compliance with company and regulatory standards.
This role is based in Melrose, Johannesburg North.
Key Responsibilities:
- Monitor and manage the aged debtors ledger, ensuring timely follow-up on overdue accounts.
- Ensure all revenue streams are accurately invoiced each month to prevent revenue leakage.
- Perform monthly inter-company balance checks and transaction confirmations.
- Maintain and manage a list of queried invoices, resolving disputes efficiently.
- Develop and implement collection strategies to reduce aged receivables.
- Collaborate with sales, customer service, and legal teams to facilitate payment resolutions.
- Prepare regular reports on debtor ageing, collection performance, and risk exposure.
- Maintain accurate records of customer interactions and payment arrangements.
- Assess creditworthiness of new and existing customers in collaboration with the credit control team.
- Ensure adherence to internal financial policies and relevant legislation.
Job Experience and Skills Required:
- A finance-related qualification.
- Minimum 35 years experience in a debtors or credit control role.
- Strong understanding of invoicing, reconciliations, and collections processes.
- Proficient in MS Excel and accounting systems.
Apply now!
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Accounts Receivable Controller
Posted 5 days ago
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Job Description
A Telecommunications service provider company is seeking an Accounts Receivable Controller join their finance team. The Accounts Receivable Controller plays a critical role in managing and improving the health of our receivables ledger.
As the Accounts Receivable Controller , you will be responsible for overseeing outstanding customer accounts to ensure timely collection, minimize bad debt exposure, and maximize cash flow. Youll work closely with internal teams and external stakeholders to ensure accurate invoicing, resolve queries, and maintain the integrity of the financial reporting.
Key Responsibilities:
- Monitor and manage the aged debtors ledger , ensuring prompt follow-up on overdue accounts.
- Ensure all revenue streams are invoiced accurately and on time, preventing any revenue leakage.
- Manage inter-company balances and monthly transaction confirmations.
- Resolve customer invoice disputes in collaboration with relevant departments.
- Develop and implement effective collections strategies to reduce aged receivables.
- Collaborate with sales, customer service, and legal to facilitate payments and resolve issues.
- Prepare and present regular reports on receivables aging, collection performance, and risk exposure.
- Maintain accurate records of all customer communications and payment commitments.
- Assess customer creditworthiness in partnership with the credit control team.
- Ensure compliance with internal policies and relevant financial regulations.
Job Experience and Skills Required:
Bachelors degree in Finance, Accounting, or related field.
Minimum 5 years of experience in an accounting environment.
Advanced Excel skills required.
Management experience preferred.
Excellent written and verbal communication skills.
Apply now!
Accounts Receivable Clerk
Posted today
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Job Overview:
The Accounts Receivable Specialist is responsible for ensuring the timely and accurate collection of payments from clients, maintaining customer accounts, and reconciling financial transactions related to receivables. This role is critical to the financial health of the company, contributing to cash flow management and supporting the overall accounting team.
Key Responsibilities:
- Manage Accounts Receivable:
- Process incoming payments and ensure they are applied to customer accounts accurately.
- Monitor accounts for overdue invoices and communicate with customers to resolve payment issues.
- Maintain detailed records of all transactions and payments.
- Customer Account Management:
- Prepare and send out customer invoices in a timely manner.
- Respond to customer inquiries regarding billing and payment issues.
- Establish and maintain strong relationships with clients to ensure prompt payment and resolve disputes.
- Collections:
- Contact clients regarding overdue payments through phone calls, emails, or written notices.
- Negotiate payment terms or arrangements with clients, when necessary.
- Work with the legal or collections team if necessary for delinquent accounts.
- Reconciliation:
- Reconcile accounts to ensure all payments and credits are properly recorded.
- Assist in monthly, quarterly, and yearly financial closings related to AR transactions.
- Ensure that all financial transactions are compliant with company policies and accounting standards.
- Reporting:
- Prepare aging reports and track customer payment trends.
- Provide AR reports and updates to management regarding outstanding receivables.
- Assist in forecasting cash flow based on receivables.
- Collaboration:
- Work closely with the sales, customer service, and finance teams to resolve billing and payment issues.
- Collaborate with other departments to ensure accurate customer account records and transactions.
- Experience:
- Previous experience in accounts receivable role plus.
- Proficient in accounting software and Microsoft Office (Excel, Word).
- Strong attention to detail and organizational skills.
- Excellent communication and interpersonal skills.
- Ability to manage multiple tasks in a fast-paced environment.
- Knowledge of basic accounting principles.
- Experience in the FMCG industry.
- Experience on working with Sage
Work Environment:
- Typically office-based, with standard working hours (7AM - 5 PM) Monday - Friday.
- May require Saturdays and overtime during peak periods (end of the month or quarter)
Job Types: Full-time, Permanent
Pay: R10 000,00 - R20 000,00 per month
Application Question(s):
- Do you have reliable transport to and from work ?
- have you worked on sage evolution 200
- do you have relevant experience in the food industry
Education:
- Certificate (Required)
Experience:
- accounts receivable: 7 years (Required)
License/Certification:
- drivers license (Required)
Work Location: In person