105 Billing Operations jobs in South Africa

This accounting position processes all financial transactions and creates applicable creditors and cashbook financial reports. It includes the full responsibility for the relevant creditor's age analysis and bank reconciliations. The processing of financial transactions includes managing creditors by matching invoices to purchase orders and goods received notes, capturing invoices to Netsuite from such source documents and all other relevant financial documents, capturing of bank transactions and performing bank reconciliations. 

This is a full-time hybrid role for a Medical Billing Administrator at Heartfelt Practice Solutions. The Medical Billing Administrator will be responsible for managing billing processes, invoicing, utilizing billing systems, and applying analytical skills. This role is primarily located in Pretoria but allows for some remote work flexibility.

• Billing Process, Invoicing, and Billing Systems knowledge
• Analytical Skills and Finance background
• Experience in healthcare billing practices
• Attention to detail and accuracy in financial data
• Proficiency in medical billing software
• Excellent organizational and time management skills
• Ability to work independently and in a team
• Relevant certification in medical billing or finance
• Bachelor's degree in any related field

• Preparing and submitting accurate claims
• Following up on claims to ensure timely payment
• Appealing denied claims and resolving claim issues
• Maintaining patient records and account information
• Handling patient billing and collections
• Processing patient payments and refunds
• Generating financial reports and analyzing revenue
• Identifying and resolving billing errors
• Ensuring compliance with healthcare regulations and coding standards

• Strong understanding of medical coding and billing procedures
• Proficiency in medical billing software
• Excellent attention to detail and accuracy
• Strong organizational and time management skills
• Good communication and interpersonal skills

ISTA Personnel Solutions South Africa is a global BPO company partnering with a U.S.A Medical Billing Company. We are looking for an experienced Medical Billing Collections specialist, specifically handling U.S. healthcare insurances such as Medicare, Medicaid, etc.

To excel in this role, a strong understanding of US healthcare, billing terms, and processes is essential. As a customer-facing position, it also demands professionalism and empathy in all patient interactions.

PLEASE NOTE THE FOLLOWING :

• Working Hours: This role requires you to work EST hours, Mon - Fri, from 9am to 6pm EST time (15h00 to 24h00 South African time - subject to change depending on daylight savings and operational requirements)
• Work Environment: This is a remote role for South African Citizens only.
• Internet Requirements: A fixed fibre line with a minimum speed of 25 Mbps (upload & download) and the ability to support a wired Ethernet connection is mandatory. Applicants without a fixed fibre line cannot be considered.
• Power Backup: A reliable power backup solution is required to manage load shedding and power outages. Applicants without a power backup cannot be considered.

Responsibilities :

1. Patient Payment Collection – Follow up with patients to collect payments, establish payment plans, and resolve billing inquiries.
2. Claims Review and Billing – Review EOBs, identify errors, and work with insurance providers to resolve claim issues.
3. Verification of Benefits – Confirm and validate patient eligibility and coverage details with insurance providers.
4. Census Management – Maintain accurate and up-to-date census data to track patient admissions and discharges.
5. Medicaid Processing – Handle Medicaid billing, submissions, and follow-ups to ensure compliance and timely reimbursement.
6. Cash Posting – Accurately post and reconcile patient payments and insurance remittances.
7. Billing – Prepare and submit billing statements to insurance providers, ensuring compliance with billing guidelines.
8. Claims Tracking – Monitor the status of submitted claims and follow up with insurance providers on denials or discrepancies.
9. Aging Analysis – Analyze and manage aging reports to identify overdue accounts and implement follow-up strategies.
10. Bank Reconciliation – Reconcile daily financial transactions and resolve discrepancies between payments and records.
11. Back Office Support – Save and manage documents received from third parties to ensure proper record-keeping and compliance.
12. System Management – Use billing systems to update records, track payments, and document interactions.
13. AR Reduction – Focus on lowering Accounts Receivable (AR) by meeting collection targets and analyzing aging reports.
14. Metrics and Compliance – Meet client-defined benchmarks and ensure compliance with HIPAA regulations.
15. Client Communication – Provide regular updates on collection progress and discuss performance metrics with the client.
16. Problem Resolution – Escalate complex issues and suggest improvements to enhance collection efficiency.

Requirements

What we are looking for in a candidate :

• Exceptional English communication skills (comprehension, fluency, etc.);
• Customer Service with a collections background;
• Skilled in MS Office (Word) and Outlook;
• Strong work ethic;
• A fast learner;
• Excellent problem-solving abilities.

If you are not contacted within 14 working days, please consider your application unsuccessful.

ISTA Personnel Solutions South Africa is a global BPO company partnering with a U.S.A Medical Billing Company. We are looking for an experienced Medical Billing Collections, specifically handling U.S. healthcare insurances such as Medicare, Medicaid etc.

To excel in this role, a strong understanding of US healthcare, billing terms, and processes is essential. As a customer-facing position, it also demands professionalism and empathy in all patient interactions.

PLEASE NOTE THE FOLLOWING:

• Working Hours: This role requires you to work EST hours, Mon - Fri, from 9am to 6pm EST time (15h00pm to 24h00am South African time - subject to change depending on daylight savings and/or the operational requirements of the Company)
• Work Environment: This is a remote role for South African Citizens only.
• Internet Requirements: A fixed fibre line with a minimum speed of 25 Mbps (upload & download) and the ability to support a wired Ethernet connection is mandatory. Applicants without a fixed fibre line cannot be considered.
• Power Backup: A reliable power backup solution is required to manage load shedding and power outages. Applicants without a power backup cannot be considered.
  
  

• Patient Payment Collection - Follow up with patients to collect payments, establish payment plans, and resolve billing inquiries.
• Claims Review and Billing - Review exclusion of benefits (EOBs), identify errors, and work with insurance providers to resolve claim issues
• Verification of Benefits - Confirm and validate patient eligibility and coverage details with insurance providers
• Census Management - Maintain accurate and up-to-date census data to track patient admissions and discharges
• Medicaid Processing - Handle Medicaid billing, submissions, and follow-ups to ensure compliance and timely reimbursement
• Cash Posting - Accurately post and reconcile patient payments and insurance remittances.
• Billing - Prepare and submit billing statements to insurance providers, ensuring compliance with billing guidelines.
• Claims Tracking - Monitor the status of submitted claims and follow up with insurance providers on denials or discrepancies.
• Aging Analysis - Analyze and manage aging reports to identify overdue accounts and implement follow-up strategies.
• Bank Reconciliation - Reconcile daily financial transactions and resolve discrepancies between payments and records.
• Back Office Support - Save and manage documents received from third parties to ensure proper record-keeping and compliance
• System Management - Use billing systems to update records, track payments, and document interactions.
• AR Reduction - Focus on lowering Accounts Receivable (AR) by meeting collection targets and analyzing aging reports.
• Metrics and Compliance - Meet client-defined benchmarks and ensure compliance with HIPAA regulations.
• Client Communication - Provide regular updates on collection progress and discuss performance metrics with the client.
• Problem Resolution - Escalate complex issues and suggest improvements to enhance collection efficiency
  
  

• Exceptional English communication skills (comprehension, fluency etc.);
• Customer Service with a collections background
• Skilled in MS Office (Word) and Outlook
• Strong work ethic;
• A fast learner;
• Excellent problem-solving abilities
  
  

• Seniority level Mid-Senior level

• Employment type Full-time

• Job function Other
• Industries IT Services and IT Consulting

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• Daily Cash application as per the AR aging report/Receipt Noetix/Unapplied Report/on request
• Completing vendor forms for new & existing customer set up
• Initiating refunds to customers with credit balances on account
• Prepare and maintain an accurate AR aging report with notes on status of payments
• Sending weekly AR aging reports
• Running weekly TOP20 report (Unapplied credits and payments)
• Responding to customer inquiries related to Payments / Vendor forms/ Refunds /other AR tasks on Remedy and close tickets in timely manner
• Reconciling outstanding issues on customer accounts
• Track and ensure completion of critical requests
• Provide accurate feedback to requestors; communicate the root causes, trends, and solutions
• Monitoring and management of tasks & targets to ensure SLAs & KPIs are met/exceeded
• Identify, support & drive process improvement initiatives (to work methods, processes & systems)
• Build & maintain good professional relationship with client and team members
• Other ad-hoc projects/reports and request

• Experience in Financial administration and Accounts Receivable (Billing, collections etc.)
• 3+ years Accounts Receivable experience
• Oracle Financials experience
• Remedy ticketing system experience

• Excellent written and verbal communication abilities (English); ability to communicate independently with client, build strong client relationships
• Ability to investigate & solve queries from customers with internal stakeholders
• Ability to prioritize and manage expectations
• A keen eye for detail
• Process Oriented

Join to apply for the Billing & Accounts Receivable Specialist role at Job Duck

Join to apply for the Billing & Accounts Receivable Specialist role at Job Duck

JOB DUCK IS HIRING A BILLING & ACCOUNTS RECEIVABLE SPECIALIST

For ambitious, culturally diverse, curious minds seeking booming careers, Job Duck unlocks and nurtures your potential. We connect you with rewarding, remote job opportunities with US-based employers who recognize and appreciate your skills, allowing you to not just survive but thrive. As a lifestyle company we ensure that everybody working here has a fantastic time, which is why we’ve earned the Great Place to Work Certification for 4 years in a row!

Role Overview

We’re looking for a billing & accounts receivable specialist who is detail-oriented, assertive, and highly organized. In this role, you’ll be responsible for auditing and reviewing payments, following up on outstanding balances, distributing invoices, and managing accounts receivable. You’ll also engage directly with clients and handle billing revisions as needed. This position is ideal for someone who communicates clearly, thrives under pressure, and can manage multiple tasks with accuracy and professionalism.

Schedule:

Monday to Friday, 9:00 AM – 5:30 PM MST (USA)

Your Responsibilities Will Include but Are Not Limited To:

• Auditing and reviewing client payments.
• Following up on outstanding invoices and balances.
• Distributing and tracking invoices.
• Managing and reporting on accounts receivable.
• Preparing billing revisions as needed.
• Engaging with clients regarding billing matters.
• Maintaining accurate billing records.
• Supporting administrative and reporting tasks.
• Auditing, reviewing, and editing prebill invoices before sending to clients.
• Preparing requested revisions from billing attorneys and running final bills.
• Distributing initial invoices for attorney review on a monthly basis.
• Running accounts receivable reports and tracking overdue payments.
• Applying incoming payments accurately to accounts and maintaining financial records.

What We’re Looking For:

• At least one to two years of experience in billing or accounts receivable.
• Proficiency in billing software and Microsoft Office, especially Excel.
• Proficiency in both written and spoken English.
• Assertive and firm, yet respectful in client interactions.
• Highly accountable and deadline driven.
• Assertive and firm, yet respectful in client interactions.
• Strong organizational skills and the ability to prioritize under pressure.
• Comfortable handling sensitive or uncomfortable conversations when necessary.
• Ability to work in and thrive in a fast-paced environment.

What's in It for You?

• Monthly compensation ranging from 1015 USD to 1100 USD.
• Paid time off and holiday pay.
• Referral and annual bonuses.
• Parental leave.
• Opportunities for professional development and training.
• Dedicated support from our team.
• A chance to work with clients who share our values.

Ready to dive in? Apply now and make sure to follow all the instructions!

DISCLAIMER: Every candidate must pass each step in our application process to become part of our team. Ensure you have all the required documentation ready to streamline your application process. We have multiple positions available, but we kindly ask that you apply for one at a time for your specific country.

By clicking on the APPLY button you consent us reaching out to you through Whatsapp and/or email to follow-up regarding your application process.

• Seniority level Entry level

• Employment type Full-time

• Job function Accounting/Auditing, Writing/Editing, and Quality Assurance
• Industries Human Resources Services

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Get notified about new Billing Specialist jobs in South Africa .

Johannesburg, Gauteng, South Africa 5 days ago

Johannesburg, Gauteng, South Africa $600.00-$00.00 2 months ago

Pretoria, Gauteng, South Africa 3 days ago

Pretoria, Gauteng, South Africa 5 days ago

Cape Town, Western Cape, South Africa 600.00- 800.00 2 months ago

Cape Town, Western Cape, South Africa 600.00- 800.00 3 weeks ago

Johannesburg, Gauteng, South Africa $6 0.00- 800.00 1 month ago

Johannesburg, Gauteng, South Africa 1,500.00- 1,500.00 1 week ago

Johannesburg, Gauteng, South Africa 1,500.00- 1,500.00 1 week ago

Cape Town, Western Cape, South Africa $1 500.00- 1,500.00 1 week ago

South Africa 1,100.00- 1,500.00 3 weeks ago

Cape Town, Western Cape, South Africa 1,500.00- 1,500.00 1 week ago

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This role is not eligible for relocation

The Accounts Receivable Analyst job exists to execute Accounts Receivable processes, ensure timely and accurate recording of account receivables into ledgers, customer account administration, and for the collection of dues and past due’s, ensuring that bp’s credit risk exposure is minimised.

About bp

Our purpose is to deliver energy to the world, today and tomorrow. For over 100 years, bp has focused on discovering, developing, and producing oil and gas in the nations where we operate. We are one of the few companies globally that can provide governments and customers with an integrated energy offering. Delivering our strategy sustainably is fundamental to achieving our ambition to be a net zero company by 2050 or sooner.

Key Accountabilities

Implement day-to-day accounts receivable and credit operations to ensure delivery meets customer expectations and cash collection performance targets.

Ensure the daily managing of prepaid accounts, daily account reconciliation, order tracking and verification of payments received on BP bank account by staying in sync with bp’s order releasing practise.

Lead order blocks, review / resolve all credit-held orders or customer restrictions and inform customer service and / or sales as appropriate

Process returned funds, deductions, other differences and transactions for exception cases, increase as required.

Ensure customer accounts are reconciled (Cash & Term) and filed with relevant supporting documentation

Monitor and action daily overdue accounts, unapplied cash, unapplied receipts and credits, over credit limit, accounts receivable aging balances, or delinquency and work with customers to reconcile issues and advance when necessary. Ensure timely resolution of account queries/disputes.

Obtain customer payment confirmation and provide inputs into Cash Flow Forecast.

Ensure that non fuels invoices are processed for the various businesses and collected.

Provide inputs to the Risk team in order to manage credit risk and limits

Accurately store, track, maintain and retrieve data. Support preparation of documents / adjustments for monthly, quarterly and year-end close.

Provide Customer responsive service levels, measured by productivity and telephony targets.

Ensure compliance with Standard Operating Procedures, SOX and BP credit policies.

Provide key business insights and management information that leverages process performance indicators that include overdue analysis, weekly credit commentary, payment performance data and monthly reports.

Analyse, determine root cause and apply appropriate resolution/ provide feedback on complex and non-routine customer issues that are escalated from business partners, team leads.

Ensure timely and accurate processing of all contractual obligations including and not limited to payment and recovery of rents, municipal services, Loans & Grants, rebates, discounts, retail convenience, incentives schemes, engineering, Dealer training, shop turnover, marketing promotions, loyalty programs, QSR, Mystery motorist/shopper etc

Ensure the generation of accurate and timely payment of / to third party / customer invoices for goods / services received on behalf of BP and in compliance with policies and procedures.

Maintain relevant NFI expiry diaries

Highlight process gaps and inefficiencies; proactively seek solutions to increase productivity and / or level of service provided.

Provide analysis and feedback regarding impact of new policies, new work, enhancements, etc. Identify gaps in current processes and assist in (at times leading) implementation of such changes.

Maintain strong professional relationships with relevant internal partners and external-stakeholders (e.g. customers, sales and other functionally related groups).

Collaborating closely with the business on a regular basis to ensure timely collections and query resolution.

Undergo continuous capability training required from the role. Provide on the job training to colleagues and onboard new joiners as and when required.

Experience and Expertise

Educational background and Experience

Matric with credit management qualification preferred

Minimum 3 years’ experience in Accounts Receivable and dealing with customers.

Proven track record of effective team work

Effective communication and negotiation skills

Strong /credit management reconciliation skills

System knowledge:

Excel, JDE, ISP

We support our people to learn and grow in a diverse and challenging environment. We believe that our team is strengthened by diversity. We are committed to crafting an inclusive environment in which everyone is respected and treated fairly.

There are many aspects of our employees’ lives that are meaningful, so we offer benefits to enable your work to fit with your life. These benefits can include flexible working options, collaboration spaces in a modern office environment, and many others benefits! We operate a hybrid model with 60% from the office and 40% from home with flexibility as agreed with line management.

Travel Requirement

Entity:

Job Family Group:

Job Description:

The Accounts Receivable Analyst job exists to execute Accounts Receivable processes, ensure timely and accurate recording of account receivables into ledgers, customer account administration, and for the collection of dues and past due’s, ensuring that bp’s credit risk exposure is minimised.

About bp

Our purpose is to deliver energy to the world, today and tomorrow. For over 100 years, bp has focused on discovering, developing, and producing oil and gas in the nations where we operate. We are one of the few companies globally that can provide governments and customers with an integrated energy offering. Delivering our strategy sustainably is fundamental to achieving our ambition to be a net zero company by 2050 or sooner.

Key Accountabilities

• Implement day-to-day accounts receivable and credit operations to ensure delivery meets customer expectations and cash collection performance targets.

• Ensure the daily managing of prepaid accounts, daily account reconciliation, order tracking and verification of payments received on BP bank account by staying in sync with bp’s order releasing practise.

• Lead order blocks, review / resolve all credit-held orders or customer restrictions and inform customer service and / or sales as appropriate

• Process returned funds, deductions, other differences and transactions for exception cases, increase as required.

• Ensure customer accounts are reconciled (Cash & Term) and filed with relevant supporting documentation

• Monitor and action daily overdue accounts, unapplied cash, unapplied receipts and credits, over credit limit, accounts receivable aging balances, or delinquency and work with customers to reconcile issues and advance when necessary. Ensure timely resolution of account queries/disputes.

• Obtain customer payment confirmation and provide inputs into Cash Flow Forecast.

• Ensure that non fuels invoices are processed for the various businesses and collected.

• Provide inputs to the Risk team in order to manage credit risk and limits

• Accurately store, track, maintain and retrieve data. Support preparation of documents / adjustments for monthly, quarterly and year-end close.

• Provide Customer responsive service levels, measured by productivity and telephony targets.

• Ensure compliance with Standard Operating Procedures, SOX and BP credit policies.

• Provide key business insights and management information that leverages process performance indicators that include overdue analysis, weekly credit commentary, payment performance data and monthly reports.

• Analyse, determine root cause and apply appropriate resolution/ provide feedback on complex and non-routine customer issues that are escalated from business partners, team leads.

• Ensure timely and accurate processing of all contractual obligations including and not limited to payment and recovery of rents, municipal services, Loans & Grants, rebates, discounts, retail convenience, incentives schemes, engineering, Dealer training, shop turnover, marketing promotions, loyalty programs, QSR, Mystery motorist/shopper etc

• Ensure the generation of accurate and timely payment of / to third party / customer invoices for goods / services received on behalf of BP and in compliance with policies and procedures.

• Maintain relevant NFI expiry diaries

Service Management & Continuous Improvement

• Highlight process gaps and inefficiencies; proactively seek solutions to increase productivity and / or level of service provided.

• Provide analysis and feedback regarding impact of new policies, new work, enhancements, etc. Identify gaps in current processes and assist in (at times leading) implementation of such changes.

• Maintain strong professional relationships with relevant internal partners and external-stakeholders (e.g. customers, sales and other functionally related groups).

• Collaborating closely with the business on a regular basis to ensure timely collections and query resolution.

• Undergo continuous capability training required from the role. Provide on the job training to colleagues and onboard new joiners as and when required.

Experience and Expertise

• Educational background and Experience

• Matric with credit management qualification preferred

• Minimum 3 years’ experience in Accounts Receivable and dealing with customers.

• Proven track record of effective team work

• Effective communication and negotiation skills

• Strong /credit management reconciliation skills

System knowledge:

Excel, JDE, ISP

We support our people to learn and grow in a diverse and challenging environment. We believe that our team is strengthened by diversity. We are committed to crafting an inclusive environment in which everyone is respected and treated fairly.

There are many aspects of our employees’ lives that are meaningful, so we offer benefits to enable your work to fit with your life. These benefits can include flexible working options, collaboration spaces in a modern office environment, and many others benefits! We operate a hybrid model with 60% from the office and 40% from home with flexibility as agreed with line management.

Travel Requirement

Relocation Assistance:

Remote Type:

Skills:

Legal Disclaimer:

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, sex, gender, gender expression, sexual orientation, age, marital status, socioeconomic status, neurodiversity/neurocognitive functioning, veteran status or disability status.Individuals with an accessibility need may request an adjustment/accommodation related to bp’s recruiting process (e.g., accessing the job application, completing required assessments, participating in telephone screenings or interviews, etc.). If you would like to request an adjustment/accommodation related to the recruitment process,pleasecontact us .

If you are selected for a position and depending upon your role, your employment may be contingent upon adherence to local policy. This may include pre-placement drug screening, medical review of physical fitness for the role, and background checks.

Please note: You can apply to one bp early careers opportunity globally per academic year. If you make multiple applications within the same academic year, then we will only process the first application you make, and you’ll be withdrawn from any subsequent applications.The list of matched roles below are in no particular order. We recommend you explore each role that is suggested for you and apply to the one you’re most interested in.

Complete our candidate matching tool questionnaire to find the perfect position for you and be given the opportunity to apply

The role aims to be recognized as a trusted finance team member. This role supports the finance lead in all training and development activities to develop best-in-class finance professionals and assists in developing their finance team. This role supports a robust control and compliance environment and contributes to implementing EMEA Operations Finance innovations and projects.

What will I be doing?

The Accounts Receivable Clerk contributes to and supports the Accounts Receivable (Order to Cash department) for the efficient operation of Billing and Collection, including all activities related to credit control, billing, and collection. Specifically, you will be responsible for performing the following tasks to the highest standards:

• Assist the Finance Manager in any other way deemed necessary for the efficient overall operation of the finance department.
• Ensure smooth operation of billing and collection in full compliance with policies, regulations, and contractual frameworks.
• Partner with all hotel finance team members and a broad range of internal and external stakeholders, including Commercial and Operations.
• Support departments in all accounts receivable inquiries.

What are we looking for?

• Ability to analyze large volumes of complex financial information from many sources and create reports, forecasts, and projections.
• Strong problem-solving skills, including the ability to effectively address issues in collaboration with others as appropriate.
• Proactive identification and prevention of potential problems.
• Ability to help develop problem-solving skills among direct reports and team members.
• Initiative in identifying, prioritizing, and implementing responsibilities.
• Detail-oriented and organized.
• Proficient in MS Excel, Word, and Outlook, with the ability to quickly learn new programs as required.

Additional Preferences:

• University degree in Accounting or Finance.

What will it be like to work for Hilton?

Hilton is the leading global hospitality company, spanning from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest accommodations, service, amenities, and value. Hilton is dedicated to providing exceptional guest experiences across its global brands. Our vision "to fill the earth with the light and warmth of hospitality" unites us as a team to create remarkable hospitality experiences worldwide every day. Our Team Members are at the heart of it all!

Work Locations

Canopy by Hilton Cape Town Longkloof

Schedule

Full-time

Brand

Canopy by Hilton

Job

Finance