56 Billing Analyst jobs in South Africa

ROLE PURPOSE

The Billing Role is a key business delivery function as it is responsible for the billing processing, maintenance, and integrity of the billing information on the system, as well as generation of accurate and timeous billing invoices, service request processing and escalations. An additional function of this role could include the validating and processing of monthly credit notes.

ROLE REQUIREMENT

• Billing Activations and Billing Processing
• Perform month-end checks and validations (excl. annual / bi-annual billing)
• Transfers
• Service Request Assignment
• Updating Invoice Details and PO numbers on Billing Systems
• Escalations on existing disputes (or as deemed priority by Management)
• Validate and resolve credits
• Validate and prepare account reconciliations upon request.
• Process Billing Service Requests within OLA and SLA agreed turnaround time.
• Resolve service requests (internal/external queries)
• Daily monitoring and evaluation of productivity stats
• Internal meetings to resolve customer queries.
• Invoice and statement resend / Itemized Billing
• Updating and maintaining Customer details on CRM system
• Responsible for daily, weekly, and monthly quality indicators and credit note volumes
• Validate credits, provide billing recons, and process credit note requests.
• Process manual and systematic credits
• Enforce the company business policy and process.
• Monthly credit provisioning
• Validate and process refund requests.
• SLA Credits & Internal accounts
• Updating Shared Drive / Intranet
• Implement quality checks and ensure compliance to SLA/ OLA contract to minimise revenue leakage and incorrect billing (penalties and missed billing)
• Quality (Enforce policy and processes to ensure compliance)

TECHNICAL / PROFESSIONAL COMPETENCIES

• Billing Experience in Telecom's CRM Systems
• Comprehensive experience in Excel and other related Microsoft Office product Suite
• Comprehensive Billing experience related to reconciliations; account queries , credits; and customer management.
• Experience in dealing with high volume high priority Customer accounts.
• Siebel and Billing experience

QUALIFICATIONS & EXPERIENCE

• Grade 12 (Matric) essential
• Certification in Financial Management or accounting.
• At least 2 years' experience in core billing environment, including extensive experience in billing/ escalations / managing service requests.
• Experience of working with Siebel advantageous
• Experience in telecommunications highly advantageous

LEADERSHIP COMPETENCY REQUIREMENTS

• Apply Analytical Thought Processes
• Equip the team by way of knowledge sharing.
• Encourage collaboration.
• Big Picture Solution Realization
• Holistic Organizational Understanding

MAKE STRATEGY A REALITY | ACCELERATE YOUR GROWTH | CHOOSE YOUR PATH
As the world's leading change and transformation consultancy, we're helping businesses move from strategy to reality by taking a pragmatic and practical approach to build solutions that last.

We're seeking a
Billing Specialist
in our
South Africa office
to help us take vision to value and create lasting impact. The Billing Specialist is responsible for ensuring timely and accurate invoicing in accordance with client contracts, internal policies, and regulatory requirements. This role plays a key part in supporting client satisfaction and optimizing firm collections by driving billing accuracy and minimizing delays in the revenue cycle.

You Will

• Generate and submit client invoices in a timely, accurate manner per contractual terms.
• Partner with internal client teams and external Accounts Payable teams to ensure invoice approval and prompt payment.
• Monitor and manage late billings, Days Sales Outstanding (DSO), and aging reports; proactively address issues before they become overdue.
• Maintain and improve DSO metrics by driving timely billing, encouraging favorable payment terms, and eliminating billing errors.
• Prioritize daily tasks based on department and organizational goals.
• Reconcile time and expense entries between customer Vendor Management Systems and North Highland's Workday system (as applicable).
• Audit billing activity using Power BI dashboards and Workday reports to ensure accuracy and completeness.
• Track invoice payments and escalate discrepancies or delays in a timely manner.
• Collaborate with internal stakeholders to align processes, secure timely approvals, and support collections.
• Identify and escalate at-risk accounts or billing roadblocks, proposing actionable solutions.
• Contribute to continuous improvement initiatives by identifying process inefficiencies and recommending enhancements to tools, workflows, or systems.
• Perform additional duties as required.

IDEALLY, WE'D LIKE:

• Bachelor's degree in business administration, Finance, Accounting, or a related field.
• 2–4 years of relevant experience in billing, invoicing, or financial operations.
• Strong understanding of billing processes, contract terms, and accounts receivable management.
• Demonstrated ability to manage deadlines, resolve issues independently, and make sound business decisions.
• Excellent written and verbal communication skills, with the ability to explain complex issues clearly and professionally.
• High level of accuracy, attention to detail, and a sense of urgency.
• Strong proficiency in Microsoft Excel (including pivot tables and data analysis), Word, and Outlook.
• Experience with Workday and Power BI reporting is a plus.
• Positive, adaptable mindset with a focus on continuous learning and process improvement.
• Ability to work effectively in a fast-paced, matrixed environment.

Applicants must be authorized to work in South Africa, without the need for visa sponsorship by North Highland. Work visa sponsorship will not be provided, either now or in the future, for this position.

North Highland is an equal opportunity employer, and we adhere to all applicable laws and regulations to ensure a fair and equitable workplace. All qualified applicants will receive fair and impartial consideration without regard to race, color, sex, gender identity, religion, national origin, age, sexual orientation, disability, veteran status, or any other characteristic protected by law. We handle all information in accordance with local privacy standards and maintain strict confidentiality.

Reference: 48108

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We’re looking for a highly detail-oriented and proactive Billing Specialist to join our finance team. This role will be responsible for ensuring accurate and timely billing, managing customer accounts, handling payment processing, and supporting collections activities. You’ll play a critical part in maintaining smooth financial operations, ensuring compliance with accounting policies, and delivering excellent customer service in all billing-related matters.

Job Opening:
Medical Billing Specialist (Supervisor)

Location:
South Africa (Remote – US Hours)

Type:
Full-Time, Work from Home

Hours:
Monday to Friday: 9am- 5pm (US Hours)

Pay:
Monthly USD Salary

Job Summary

We are seeking a detail-oriented and experienced
Medical Billing Specialis
t with a strong background in
ABA therapy billin
g. The successful candidate will manage the end-to-end billing process, ensuring accurate claim submissions, payment postings, and resolution of denied claims for ABA therapy services. Familiarity with insurance verification, CPT codes for ABA, and Medical Aid/insurance guidelines is essential

Key Responsibilities

• Verify client insurance eligibility and benefits specific to ABA therapy
• Accurately prepare and submit insurance claims (electronic and paper) for ABA services
• Review and correct billing errors and ensure compliance with payer requirements
• Post payments and reconcile insurance and patient accounts
• Follow up on unpaid or denied claims; appeal and resolve denials in a timely manner
• Communicate with insurance companies, clients, and internal teams regarding billing issues
• Maintain patient confidentiality and adhere to HIPAA regulations
• Generate patient statements and manage collections process as needed
• Stay updated with billing codes and payer-specific rules
• Assist in monthly reporting and analysis of billing performance and revenue cycle metrics
• Supervise team members

Qualifications:

• Minim
  um 2 years of experience in medical bill
  ing, with a strong preference for ABA billing
• Proficient in using billing software and electronic health records
• Knowledge of ABA-specific CPT codes and insurance procedures
• Strong understanding of payer guidelines including Medical Aid, commercial insurance, and managed care.
• Excellent attention to detail, organizational, and time management skills
• Effective communication and problem-solving abilities

Preferred Skills

• Familiarity with insurance authorizations and re-authorizations
• Experience in multi-state billing or handling multiple payers
• Knowledge of HIPAA and other healthcare compliance standards
• Fluent or neutral English accent
• Reliable internet and backup power

Salary and Benefits

• Comfortable working U.S. hours
• Remote work

To
Apply:

Email your CV and to move forward with the next steps, we'd love to learn more about your background and experiences through a short video. Please record a brief video introducing yourself and describing your relevant work experie
nces. You may upload your video using Google Drive o
r Loom, and then share the link with us with you application.

Please not
e that applications submitted without a video will not be processed
further, so we encourage you to complete this step at your earliest convenience.

If you have not heard back from us within 14 days of application, please consider it as unsuccessful.

MAKE STRATEGY A REALITY | ACCELERATE YOUR GROWTH | CHOOSE YOUR PATH
As the world's leading change and transformation consultancy, we're helping businesses move from strategy to reality by taking a pragmatic and practical approach to build solutions that last.

We're seeking a
Billing Lead – Senior Accountant
in our
South Africa office
to help us take vision to value and create lasting impact. The Billing Lead - Senior Accountant will be responsible for ensuring invoices are delivered to clients and collected timely.

You Will

• Oversee all billable transactions in Workday, ensuring timely and accurate billing while conducting regular audits of financial data.
• Lead and mentor the accounts receivable team, setting performance goals and conducting evaluations to enhance team performance and accountability.
• Develop and maintain collaborative relationships with client teams to ensure adherence to billing processes and resolve any invoicing issues effectively.
• Review work-in-progress (WIP) monthly to ensure timely billing of fees and costs compared to revenue recognized.
• Serve as the business lead for billing processes, identifying and implementing improvements and automation tools to increase efficiency and reduce errors.
• Ensure all billing practices align with regulatory requirements, company policies, and industry standards, including risk assessments of invoicing terms.
• Coordinate with accounting, finance, and contract teams to align billing operations with financial reporting.
• Monitor collections processes to ensure timely payments of invoices, actively managing overdue accounts and facilitating resolutions for invoice disputes.
• Ensure prompt responses to inquiries within 24 hours and collaborate with stakeholders regarding requests for discounts, write-offs, or invoice discrepancies.
• Assist with month-end close activities, revenue recognition processes, and year-end audit requests to support accurate financial reporting.
• Other tasks and responsibilities, as assigned.

Ideally, We'd Like

• Bachelor's degree in business administration, finance, accounting, or similar discipline
• Demonstrated attention to detail, sense of urgency, and ability to learn quickly
• Outstanding written and oral communication skills, ability to express complex situations clearly
• Strong knowledge of invoicing and revenue recognition
• Proficient in MS Office
• Expert with Excel (x-lookups, pivot tables, etc.)
• Workday experience, a plus

Applicants must be authorized to work in South Africa, without the need for visa sponsorship by North Highland. Work visa sponsorship will not be provided, either now or in the future, for this position.

North Highland is an equal opportunity employer, and we adhere to all applicable laws and regulations to ensure a fair and equitable workplace. All qualified applicants will receive fair and impartial consideration without regard to race, color, sex, gender identity, religion, national origin, age, sexual orientation, disability, veteran status, or any other characteristic protected by law. We handle all information in accordance with local privacy standards and maintain strict confidentiality.

Reference: 48108

APPLY FOR THIS JOB

Posting Description:

Billing and Data Analyst

Experienced in working within the Short-Term Insurance Industry? Proven experience as a data analyst? Read on

Aon South Africa is hiring a Billing and Data Analyst within its Employee Benefits & Healthcare department. This is a hybrid role with the flexibility to work both virtually and from our head office in Sandton.

The role of a Data Analyst is to work closely with health and benefits Senior Data Analyst and Operations Manager and BUH Health to ensure that all/any data that needs analysis be it from Industry or existing systems are presented in a professional manner with application of mind to what is being requested. The Data Analyst is one of the first point of contact for data analysis and input in support of the Employee Benefits division and contributes critically to the accuracy of data and reporting on Industry, and Executive reports and System report data, within Business Systems.

Aon is in the business of better decisions

At Aon, we shape decisions for the better to protect and enrich the lives of people around the world.

As an organization, we are united through trust as one inclusive team, and we are passionate about helping our colleagues and clients succeed.

What the day will look like

• Responsible for system and process management related to all applicable tasks.
• Work on projects with the current senior data analyst
• To monitor and maintain the monthly medical scheme commissions and recon the accounts. Interpret data, analyze results using statistical techniques and provide ongoing reports.
• To implement processes to effectively manage and report on new and lost business. Aon Access to develop and implement data collection and other strategies that optimize statistical efficiency and data quality.
• To assist with the monthly forecasts and budget recons, sales tracker report, acquire data from primary or secondary data source and /data system accuracy
• To manage the monthly client splits, client database and client numbers nationally. Acquire data from primary or secondary data source and data system accuracy.
• To maintain Healthcare financial information on the Company shared drive. (At all times must be up to date.)
• Co-ordination of TimeSys and submitting monthly report on time to BUH - To identify, analyze and interpret trends or patterns in complex data sets.
• Filter and "clean" data, and review computer reports, printouts, and performance indicators to locate and correct code problems.
• To deliver monthly statistical reports for all super group accounts,
• ensure data is filtered and refined. Additionally, analyze digital reports, printouts, and performance indicators to identify and rectify coding issues, and help with monthly billing for super group accounts.
• Business Systems management and administration. Work closely with management to prioritize business and information needs.
• Aon CRM reports and administration - Work closely with management to prioritize business and information needs.
• Aon Medical Scheme Analysis and Clients Needs Tool - Locate and define new process improvement opportunities
• House view data maintenance, filter, clean and update reports and save on company shared drive. (E-drive)
• Assist all internal staff on medical scheme and gap cover - reviews, benefit and rate comparisons, queries, with efficiency, data quality and have the ability to prioritize.
• Maintaining the data saved on the shared drive (E-drive)
• Broker Profile Reports – Monthly and Quarterly Full Profile Reports. To request relevant information in time to analyses and deliver accurate data on or before deadlines.
• MS Financials Spreadsheet – Done by Mid of May – End June of every year. Acquire data from primary or secondary data sources and provide quality and accurate data. No secondary checking of data by anyone of the internal team. (full accountability)
• Year-end revision
• Broker profile reports –
• Aon Access communication
• Calculators
• Aon Access updates all Medical Scheme data benefits and Increases (can request assistance from team members, depending on their tasks being completed.)
• Spreadsheets
  • Master increases, Financials
  • Master Slides
• Have strong communication, writing and creative skills.
• Be solution driven and can work under pressure.
• Team Player
• Provides billing support to clients by ensuring that monthly billing is submitted on time and is completed in the correct format.
• Ensure that the monthly billing deadlines are met.
• Reconcile billing invoice and client payment schedule
• Control the client billing function in respect of activations, deactivations, timeous transfers, queries and services
• Generate and prepare monthly reports
• Continually contribute to existing processes and procedures to enhance effectiveness, efficiency and performance cost control
• Follow up on outstanding billing issues from clients (where advice is not required), consultants and company.
• Reduce back-dated contributions for members that could cause Errors and Omissions for Aon.
• Provides administrative support (data capturing of medical scheme and Gap applications received, loading and closing queries on Aon Access) to the team.
• To ensure that all billing queries are attended to timeously and accurately
• Adhere strictly to turn around times in terms of the client SLA.

Skills and experience that will lead to success

Qualifications

• A minimum of Grade 12 or equivalent
• A NQF5 or equivalent in Wealth Management/Healthcare
• Data Analyst Diploma or degree will be advantageous
• Relevant financial/accounting degree is preferable.
• Must be registered as a representative with the FSCA in terms of the FAIS Act and
• CMS Accreditation.
• Accredited on 6 Medical Schemes, 2 gap covers and 1 Occupational Health product.

Knowledge

• Individual with knowledge of the principles and practices within a technical/ professional discipline.
• Strong knowledge of and experience with advanced excel and power point skills. As well as be competent in all other Microsoft office suites.
• Knowledge of statistics and have the ability and skills with regards to reconciliation of figures.
• Working knowledge in:
• SQL
• Power BI
• SSRS
• ETL
• Data Visualization
• Data Warehousing
• Cloud Computing
• Data Governance
• Business Intelligence
• Project Management

Skills and Abilities

• Possesses advanced analytical, technical and problem-solving skills and abilities.
• Very good use of the English language – writing skills
• Ability to communicate effectively, adept at queries, report writing and presenting findings.
• Have a high work ethic and must have the ability to function effectively under pressure.
• Be a team player, have the ability to build good relationships, support and actively participate in, and contribute to any team initiatives.

Experience

• Have a minimum of 3- 5 years' experience in a similar or related role.
• Proven working experience as a data analyst.

How we support our colleagues

In addition to our comprehensive benefits package, we encourage an inclusive workforce. Plus, our agile environment allows you to manage your wellbeing and work/life balance, ensuring you can be your best self at Aon. Furthermore, all colleagues enjoy two "Global Wellbeing Days" each year, encouraging you to take time to focus on yourself. We offer a variety of working style solutions for our colleagues as well.

Our continuous learning culture inspires and equips you to learn, share and grow, helping you achieve your fullest potential. As a result, at Aon, you are more connected, more relevant, and more valued.

Aon values an innovative and inclusive workplace where all colleagues feel empowered to be their authentic selves. Aon is proud to be an equal opportunity workplace.

Aon provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, creed, sex, sexual orientation, gender identity, national origin, age, disability, veteran, marital, domestic partner status, or other legally protected status.

We are committed to providing equal employment opportunities and fostering an inclusive workplace. If you require accommodations during the application or interview process, please let us know. You can request accommodations by emailing us at or your recruiter. We will work with you to meet your needs and ensure a fair and equitable experience.

#LI-AO1

Management Level

Senior Associate

Job Description & Summary

At PwC, our people in deals focus on providing strategic advice and support to clients in areas such as mergers and acquisitions, divestitures, and restructuring. They help clients navigate complex transactions and maximise value in their business deals.

In deal recovery management at PwC, you will focus on helping clients navigate financial distress and recover from challenging business situations. You will be responsible for providing strategic advice and solutions to optimise recovery outcomes.

Focused on relationships, you are building meaningful client connections, and learning how to manage and inspire others. Navigating increasingly complex situations, you are growing your personal brand, deepening technical expertise and awareness of your strengths. You are expected to anticipate the needs of your teams and clients, and to deliver quality. Embracing increased ambiguity, you are comfortable when the path forward isn't clear, you ask questions, and you use these moments as opportunities to grow.

Examples of the skills, knowledge, and experiences you need to lead and deliver value at this level include but are not limited to:

• Respond effectively to the diverse perspectives, needs, and feelings of others.
• Use a broad range of tools, methodologies and techniques to generate new ideas and solve problems.
• Use critical thinking to break down complex concepts.
• Understand the broader objectives of your project or role and how your work fits into the overall strategy.
• Develop a deeper understanding of the business context and how it is changing.
• Use reflection to develop self awareness, enhance strengths and address development areas.
• Interpret data to inform insights and recommendations.
• Uphold and reinforce professional and technical standards (e.g. refer to specific PwC tax and audit guidance), the Firm's code of conduct, and independence requirements.

A career within Deals Business Recovery Services, will provide you with the opportunity to support our clients survive an imminent crisis or simply fix gaps in their organisation. We help clients, reduce balance sheet stress, generate cash and reduce costs or refinance to find the best source of capital to support their business objectives. Whatever the solution, we help them manage challenges until the job is done.

As a Senior Associate, you'll work as part of a team of problem solvers, helping to solve complex business issues from strategy to execution. PwC Professional skills and responsibilities for this management level include but are not limited to:

To really stand out and make us fit for the future in a constantly changing world, each and every one of us at PwC needs to be a purpose-led and values-driven leader at every level. To help us achieve this we have the PwC Professional; our global leadership development framework. It gives us a single set of expectations across our lines, geographies and career paths, and provides transparency on the skills we need as individuals to be successful and progress in our careers, now and in the future.

• Use feedback and reflection to develop self awareness, personal strengths and address development areas.
• Delegate to others to provide stretch opportunities, coaching them to deliver results.
• Demonstrate critical thinking and the ability to bring order to unstructured problems.
• Use a broad range of tools and techniques to extract insights from current industry or sector trends.
• Review your work and that of others for quality, accuracy and relevance.
• Know how and when to use tools available for a given situation and can explain the reasons for this choice.
• Seek and embrace opportunities which give exposure to different situations, environments and perspectives.
• Use straightforward communication, in a structured way, when influencing and connecting with others.
• Able to read situations and modify behavior to build quality relationships.
• Uphold the firm's code of ethics and business conduct.

Role Summary:

We believe that challenges are better solved together. That's why you'll join a diverse, global community of solvers - an unexpected mix of people that come together to build trust in society and solve important problems. In a place where you are encouraged to lead with your heart and values. And where your unique skills are developed and put to work in unexpected and exciting ways, superpowered by technology.

Qualifications / Certifications required:

• Bachelor of Commerce with Honours in Accounting

• Bachelor of Business Science with Honours in Finance / CA (SA); or

• Engineer or relevant professional qualification (e.g. MBA, APICS, CPIM); or

• CFA, CIMA or other relevant related degree / professional designation.

Responsibilities of role:

As a member of the PwC CARS team, the candidate will be involved in a variety of financial advisory and restructuring projects across a diverse range of industries and will gain exposure to a wide range of clients. PwC CARS services a wide spectrum of clients ranging from large, listed multinationals through to entrepreneurial, owner managed businesses, covering both domestic and cross Africa border work.

We are looking for a Senior Associate to join our growing team to work on high-profile clients experiencing stress / distress to their business model and who require turnaround or transformation with a financial or operational restructuring lens, spanning a broad range of industry sectors. You'll provide analysis and business assessment support to the team for restructuring and/or turnaround projects.

Typically, you will work with our clients information to help our teams identify and implement rapid, tactical and sustainable financial and operational restructuring measures, for example you will be part of the team advising on:

In addition to these services you'll be expected to:

You will also be expected to take an active part in our team and practice development and will typically:

Skill sets required:

To be successful in this role, financial analysis skills and a curious commercial business mindset are critical. You will be able to demonstrate a high level of agility in a demanding environment and be able to effectively communicate with a broad range of stakeholders. Project management skills are considered fundamental together with critical thinking and a motivated and commercially astute approach to business restructuring needs.

Candidates will display the following competencies:

• Experience with data analysis;
• Experience with data analytics tools e.g. Power BI, Alteryx;
• Experience of operational or financial improvement from a management consultancy, corporate finance advisory firm or as an 'internal consultant' in a corporate;
• Operations experience, across sectors: engineering, financial services, retail, industrial, consumer, high tech, utilities, logistics, telecoms and energy;
• Competent with spreadsheets, financial and operational analysis.
• Financial restructuring and exit strategies,
• Financing and debt advisory related services,
• Turnaround strategy,
• Independent business reviews,
• Strategic options analysis,
• Contingency planning reviews,
• Short-term cash flow reviews and forecasting, helping clients see and control their cash positions
• Cash levers to smooth cash flow/conserve cash
• Cost out and EBITDA optimisation initiatives
• Working capital improvement plans;
• Restructuring Office services - helping client management develop and implement turnaround programs
• Take on a "hands-on" role to manage stakeholders and inspire change
• Provide robust data analysis and baselining support for change programmes
• Interface directly with client teams to collect, analyse and develop insights into their business
• Prepare presentations and/or reports to key stakeholders (e.g. Board, Private Equity investor, lenders, etc.)
• Work alongside other PwC teams, including specialist lines of service and sector experts.
• Support with one or two areas of internal team management
• Work with team members in areas of business development and origination efforts
• Supporting the needs of the go-to-market strategy
• Possesses a high degree of self-motivation and energy, agility and the ability to drive for high quality, meeting of deadlines and track record of setting and achieving goals;
• Good interpersonal and client relationship skills and the ability to relate to people at all levels of an organisation;
• A highly motivated, confident individual with presence;
• A proactive and dynamic team player;
• Problem solving capabilities / skills with the ability to think strategically, innovatively and "out the box";
• Ability to demonstrate a high level of agility in a demanding environment;
• An interest in and knowledge of the financial markets and the significant turnaround opportunity across SMA and Africa;
• A desire to build on commercial and industry knowledge;
• A desire and motivation to build interest in and knowledge for proactive origination and account targeting;
• Financial analysis and/or modelling skills;
• Negotiation skills;
• Conflict management skills;
• Excellent verbal and written communication skills are essential, including the ability to input into storyboarding solutions for clients including on projects and proposals - be able to contribute to succinct, well-structured reports and client communications;
• Highly rated with good academic credentials; and

Proven ability to multitask and ensure effective delivery of the priorities to meet targets and objectives and who works effectively under pressure.

Travel Requirements

Up to 20%

Available for Work Visa Sponsorship?

No

Job Posting End Date

September 28, 2025

We are seeking a detail-oriented and experienced Accounting Specialist to manage the end-to-end billing cycle for copier leases with service components, oversee accounts receivable processes, and ensure accurate and timely recording of lease transactions. The ideal candidate will have deep knowledge of CPC (cost-per-copy) and MRR (monthly recurring revenue) differences, hands-on experience in E-Automate, and the ability to identify and resolve discrepancies across meter reads, ledgers, and contracts.

• Billing & Lease Accounting

• Execute the complete billing cycle for copier leases with service, ensuring accuracy in CPC and MRR calculations.

• Process lease payments and invoices in E-Automate, including posting, integrations, and step-by-step transaction management.
• Accurately record lease schedules over multi-year terms, understanding capital vs. operating lease treatment, deferrals, renewals, and adjustments.
• Reconcile and validate meter reads, identifying and correcting errors or mismatches in billing logic.

2. Accounts Receivable & Payables

• Collections – Proactively manage customer accounts to ensure timely payments; initiate reminder calls/emails before due dates; follow up on overdue accounts; negotiate payment arrangements when necessary; document all collection activities in the system; escalate high-risk accounts for management review.
• Conduct AR aging reviews, set credit limits, and manage vendor payment schedules for optimal cash flow.
• Reconcile customer ledgers by matching payments to invoices and resolving discrepancies without prompting.
• Collaborate with sales, service, and leasing companies to resolve disputed payments or billing issues.

3. Financial Analysis & Reporting

• Perform P&L variance analysis, linking differences to operational events and cost drivers.
• Identify and implement process improvements that reduce errors, shorten processing time, and increase efficiency.
• Ensure all accounting activities comply with GAAP and internal policies.

4. Cross-Department Collaboration & Problem-Solving

• Work proactively with other departments to resolve contract or billing disputes.
• Provide professional, fact-based communication with external partners and leasing companies.
• Manage workloads during peak periods, using prioritization tools to meet deadlines.

5. Compliance & Ethics

• Promptly report and correct discovered financial errors affecting clients.
• Maintain ethical standards in handling client accounts and sensitive data.

Required:

• 3+ years of experience in lease accounting, billing, or AR/AP within the copier, print, or managed services industry.
• Proficiency with E-Automate and familiarity with CPC/MRR billing models.
• Strong understanding of lease accounting principles (capital vs. operating leases).
• Experience reconciling complex ledgers, performing variance analysis, and managing vendor payments.
• Demonstrated ability to meet tight deadlines under pressure.

Preferred:

• Experience with meter read reconciliation in copier or printer environments.
• Proven record of implementing automation or process improvements in accounting workflows.
• Strong cross-functional communication skills and experience resolving disputes.

• High attention to detail and accuracy.
• Strong analytical and problem-solving skills.
• Excellent organizational skills, with the ability to prioritize tasks effectively.
• Professional and clear communication style, both verbal and written.
• Commitment to ethical standards and client confidentiality.

• Accuracy rate in billing and reconciliations.
• Resolution time for discrepancies and disputes.
• AR aging improvement and DSO reduction.
• Number of process improvements implemented and documented.

We are seeking a detail-oriented and experienced Accounting Specialist to manage the end-to-end billing cycle for copier leases with service components, oversee accounts receivable processes, and ensure accurate and timely recording of lease transactions. The ideal candidate will have deep knowledge of CPC (cost-per-copy) and MRR (monthly recurring revenue) differences, hands-on experience in E-Automate, and the ability to identify and resolve discrepancies across meter reads, ledgers, and contracts.