18 Bar Manager jobs in South Africa

• Provide strong leadership and direction for the daily operations of both the Senate and Deck Bars.
• Ensure seamless service, quality beverage experiences, and a vibrant atmosphere for all guests.

• Cultivate a welcoming and engaging environment for guests in both bars.
• Resolve guest concerns promptly and professionally, actively seeking feedback to improve service.

• Ensure all beverages, service standards, and bar hygiene meet brand expectations.
• Conduct regular staff training and uphold liquor licensing regulations.

• Implement systems for efficient inventory control and cost management across both bars.
• Minimize waste, negotiate effectively with vendors, and maintain accurate stock levels.

• Recruit, train, schedule, and motivate bartenders and barbacks.
• Conduct annual performance appraisals, ensure HR policies are followed, and handle disciplinary matters as required.
• Foster a positive, collaborative, and professional work environment.

• Collaborate with bartenders and management to create creative and profitable beverage menus.
• Consider seasonality, guest preferences, and current trends when designing menus.

• Monitor and analyse bar sales performance to identify areas for improvement.
• Develop and implement strategies to increase sales and revenue.
• Track expenses to ensure profitability and meet monthly budget targets.

• Work with the marketing team to design engaging promotions and events for both bars.
• Drive traffic and increase sales through creative campaigns.

• Minimum 3 years experience in a supervisory role within a bar or hospitality environment.
• Degree or diploma in hospitality management (or related field) advantageous.
• Certification in wine and spirits preferred.
• Strong knowledge of bartending techniques, beverage creation, and responsible alcohol service.
• Experience in inventory management, cost control, and liquor licensing regulations.
• Proven ability to lead, motivate, and develop a bar team.
• Strong communication, interpersonal, and organisational skills.
• Proficiency in MS Office, POS, and restaurant management software.

• Must hold a valid South African ID
• Only candidates with relevant experience will be shortlisted
• Ensure your CV is 100% updated
• All applicants will attend a virtual introduction interview

We are seeking a dynamic and experienced Restaurant / Bar Manager to oversee the daily operations of our establishment in Calitzdorp. The successful candidate will be responsible for ensuring excellent guest experiences, smooth front-of-house operations, managing staff, controlling stock, and maintaining high service and quality standards.

Key Responsibilities:

• Oversee day-to-day restaurant and bar operations.
• Manage and train staff to deliver exceptional customer service.
• Ensure compliance with health, safety, and liquor regulations.
• Handle reservations, guest relations, and resolve complaints effectively.
• Manage stock control, ordering, and supplier relationships.
• Implement cost control measures and monitor budgets.
• Ensure cleanliness, presentation, and ambiance standards are met.
• Develop promotions, events, and service offerings to increase sales.
• Prepare daily, weekly, and monthly performance and financial reports.

Requirements:

• Proven experience as a Restaurant Manager, Bar Manager, or similar role in hospitality.
• Strong leadership and staff management skills.
• Excellent communication and interpersonal abilities.
• Knowledge of stock control, ordering systems, and budgeting.
• Ability to work under pressure and handle fast-paced environments.
• Willingness to work evenings, weekends, and public holidays.
• Relevant hospitality qualification (advantageous but not essential).

Skills & Attributes:

• Customer-focused mindset with a passion for hospitality.
• Strong organizational and problem-solving skills.
• Professional appearance and positive attitude.
• Attention to detail with a hands-on management style.

Overview:

The General Manager will be responsible for the overall management and success of an upmarket bar and club located in Plettenberg Bay. This role requires a dynamic and experienced individual who can lead a high-performing team, deliver exceptional customer experiences, and ensure the smooth operation of the establishment, particularly during peak seasons when the venue will be open until late in the evenings:

Responsibilities:

1. Leadership and Team Management:

• Provide leadership and direction to all staff members, including bartenders, waitstaff, and support staff.
• Mentor employees to ensure a high-performing team.
• Foster a positive and inclusive work environment that promotes teamwork and employee growth.

1. Operations Management:

• Oversee the day-to-day operations of the bar and club, including scheduling, inventory management/stock take, and quality control.
• Ensure compliance with all local laws and regulations, including alcohol licensing and health and safety standards.
• Monitor and maintain inventory levels and implement cost-control measures.
• Be confident with operating technology, POS system and staff manager system.

1. Customer Experience:

• Maintain a strong focus on delivering exceptional customer service to enhance the overall guest experience.
• Address customer concerns and feedback promptly and effectively.
• Develop and implement strategies to increase customer satisfaction and repeat business.

1. Financial Management:

• Develop and manage the establishment's budget, including revenue and expense forecasting.
• Analyze financial data to identify areas for improvement and cost-saving opportunities.
• Maximize revenue through effective pricing strategies and promotions.

1. Marketing and Promotion:

• Work with the team to develop and implement marketing and promotional campaigns.
• Build and maintain relationships with local influencers, event organizers to increase brand visibility.
• Monitor industry trends and competitors to identify growth opportunities.

1. Safety and Security:

• Ensure the safety and security of all employees and customers.
• Implement and enforce security protocols, including ID checks and crowd control measures.
• Collaborate with local law enforcement and security services as needed.

1. Reporting and Accountability:

• Provide regular reports to the owners or stakeholders on the financial performance and overall status of the establishment.
• Set and monitor performance goals and key performance indicators (KPIs) for staff and the establishment as a whole.

Qualifications:

• A degree in Hospitality Management, Business Administration, or a related field (not necessary but preferred).
• Proven experience as a General Manager or in a similar leadership role in the hospitality industry.
• Strong understanding of bar and club operations, including beverage management and customer service.
• Excellent communication, interpersonal, and problem-solving skills.
• Knowledge of local laws and regulations pertaining to alcohol service and safety.
• Proficiency in budget management and financial analysis.
• Ability to work evenings, weekends, and holidays as needed.

Should meet the above criteria, we invite you to apply directly to the advertisement. Should you not hear back from us within 2 weeks of application, kindly consider your application as unsuccessful

Description

JOB SUMMARY

Reporting to the Hotel Operational Manager areas of responsibility include Restaurants / Bars and Room Service if applicable. Supervises daily restaurant operations and assists with menu planning maintains sanitation standards and assists servers and hosts on the floor during peak meal periods. Strives to continually improve guest and employee satisfaction and maximize the financial performance in areas of responsibility. Determines training needed to accomplish goals then implements plan.

CANDIDATE PROFILE

Education and Experience

4 years experience in the food and beverage culinary or related professional area.

Diploma in Food Service Management Hotel and Restaurant Management Hospitality Business Administration or related major from an accredited university

At least 2-years experience managing a team

Experience in a lifestyle restaurant brand would be advantageous

CORE WORK ACTIVITIES

Managing Day-to-Day Operations

Supervises and manages employees. Manages all day-to-day operations. Understands employee positions well enough to perform duties in employees absence.

Maintains service and sanitation standards in restaurant bar / lounge and room service areas.

Reviews staffing levels to ensure that guest service operational needs and financial objectives are met.

Please can we add managing of stock levels implementing and maintaining PAR levels ensuring controls are in place in line with company requirements.

Leading Food and Beverage Team

Utilizes interpersonal and communication skills to lead influence and encourage others; advocates sound financial / business decision making; demonstrates honesty / integrity; leads by example.

Encourages and builds mutual trust respect and cooperation among team members.

Serves as a role model to demonstrate appropriate behaviors.

Identifies the developmental needs of others and coaches mentors or otherwise helps others to improve their knowledge or skills.

Develops specific goals and plans to prioritize organize and accomplish your work.

Ensures and maintains the productivity level of employees.

Provides the leadership vision and direction to bring together and prioritize the departmental goals in a way that will be efficient and effective.

Ensures compliance with all food & beverage policies standards and procedures by training supervising follow-up and hands on management.

Ensures compliance with all applicable laws and regulations.

Ensures compliance with food handling and sanitation standards.

Ensures staff understands local state and Federal liquor laws.

Establishes and maintains open collaborative relationships with employees and ensures employees do the same within the team.

Establishes guidelines so employees understand expectations and parameters.

Monitors alcohol beverage service in compliance with local laws.

Ensuring Exceptional Customer Service

Provides services that are above and beyond for customer satisfaction and retention.

Improves service by communicating and assisting individuals to understand guest needs providing guidance feedback and individual coaching when needed.

Manages day-to-day operations ensures the quality standards and meets the expectations of the customers on a daily basis.

Displays leadership in guest hospitality exemplifies excellent customer service and creates a positive atmosphere for guest relations.

Empowers employees to provide excellent customer service.

Acts as the guest service role model for the restaurants sets a good example of excellent customer service and creates a positive atmosphere for guest relations.

Handles guest problems and complaints.

Meets with guests on an informal basis during meals or upon departure to obtain feedback on quality of food and beverage service levels and overall satisfaction.

Ensures corrective action is taken to continuously improve service results.

Incorporates guest satisfaction as a component of departmental meetings with a focus on continuous improvement.

Manages service delivery in outlets to ensure excellent service from point of entry to departure (e.g. greeting from hostess speed of order taking and food and beverage delivery fulfillment of special requests collection of payment & invitation to return).

Managing and Conducting Human Resource Activities

Provides guidance and direction to subordinates including setting performance standards and monitoring performance.

Identifies the educational needs of others develops formal educational or training programs or classes and teaches or instructs others.

Ensures employees are treated fairly and equitably. Strives to improve employee retention.

Ensures employees receive on-going training to understand guest expectations.

Solicits employee feedback utilizes an open door policy and reviews employee satisfaction results to identify and address employee problems or concerns.

Strives to improve service performance.

Ensures recognition is taking place across areas of responsibility.

Additional Responsibilities

Provides information to supervisors co-workers and subordinates by telephone in written form e-mail or in person.

Analyzes information and evaluating results to choose the best solution and solve problems.

Assists servers and hosts on the floor during meal periods and high demand times.

Recognizes good quality products and presentations.

Supervises daily shift operations in absence of Assistant Restaurant Manager.

Oversees the financial aspects of the department including purchasing and payment of invoices.

At Marriott International we are dedicated to being an equal opportunity employer welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and greatest strength lies in the rich blend of culture talent and experiences of our associates. We are committed to non-discrimination on any protected basis including disability veteran status or other basis protected by applicable law.

LI-Onsite

LI-TK1

Required Experience :

Manager

Key Skills

General Insurance,Advertisement,Erection,External Audit,Administration Support,Jboss

Employment Type : Full-Time

Experience : years

Vacancy : 1

To prepare all KFC products in accordance with the KFC standard operating procedures, with strict adherence to Health and Safety standards

Prepare and cook KFC products using approved KFC standards and procedures when instructed by the manager

- Portion ingredients and cooked products using approved KFC procedures

- Hold and monitor product quality by checking and acting upon expiration dates and times for each product

- Ensure the correct use of product holding equipment in respect of holding times and temperatures

- Follow all standard procedures and schedules for cleaning and sanitizing food preparation and storage areas equipment and utensils

- Capture product preparation information and monitor product quality by checking and acting upon expiration dates and times for products

- Adhere to Yum’s culture principles

- Be obsessed about product quality by ensuring product is prepared and served to customers as per KFC standards and every customer is satisfied

- Perform other duties from time to time as requested by the Restaurant General Manager/Assistant Manager/Shift Supervisor

To prepare all KFC products in accordance with the KFC standard operating procedures, with strict adherence to Health and Safety standards

Prepare and cook KFC products using approved KFC standards and procedures when instructed by the manager

- Portion ingredients and cooked products using approved KFC procedures

- Hold and monitor product quality by checking and acting upon expiration dates and times for each product

- Ensure the correct use of product holding equipment in respect of holding times and temperatures

- Follow all standard procedures and schedules for cleaning and sanitizing food preparation and storage areas equipment and utensils

- Capture product preparation information and monitor product quality by checking and acting upon expiration dates and times for products

- Adhere to Yum’s culture principles

- Be obsessed about product quality by ensuring product is prepared and served to customers as per KFC standards and every customer is satisfied

- Perform other duties from time to time as requested by the Restaurant General Manager/Assistant Manager/Shift Supervisor

To prepare all KFC products in accordance with the KFC standard operating procedures, with strict adherence to Health and Safety standards

Prepare and cook KFC products using approved KFC standards and procedures when instructed by the manager

- Portion ingredients and cooked products using approved KFC procedures

- Hold and monitor product quality by checking and acting upon expiration dates and times for each product

- Ensure the correct use of product holding equipment in respect of holding times and temperatures

- Follow all standard procedures and schedules for cleaning and sanitizing food preparation and storage areas equipment and utensils

- Capture product preparation information and monitor product quality by checking and acting upon expiration dates and times for products

- Adhere to Yum’s culture principles

- Be obsessed about product quality by ensuring product is prepared and served to customers as per KFC standards and every customer is satisfied

- Perform other duties from time to time as requested by the Restaurant General Manager/Assistant Manager/Shift Supervisor