41 Bar Manager jobs in South Africa
Bar Manager
Posted today
Job Viewed
Job Description
Radisson Hotel Group is one of the world's largest hotel groups with ten distinctive hotel brands, and more than 1,460 hotels in operation and under development in 95+ countries. The Group's overarching brand promise is Every Moment Matters with a signature Yes I Can service ethos.
People are at the core of our business success and future. Our people are true Moment Makers and together we bring the culture, spirit, environment and opportunities that empower you to be your best, every day, everywhere, every time. Together, we make Every Moment Matter.
Job Description
Do you have the perfect mix of spirit and flare to inspire our bar team to stand out from the crowd? Ready to blend your passion for hospitality with managerial expertise?
We are currently seeking a
Bar Manager
to join our vibrant team. At Radisson Hotel Group, we are in search of individuals who go beyond the resume – those with character, skills, talents, and a passion for creating memorable experiences. We value mindset as pivotal: anticipating guest needs, supporting your department, and consistently delivering memorable experiences.
Our
Bar Managers
have pride and passion for all things drink. They thrive off the buzz of working within lively environments and are able to lead and inspire their team to create the Wow Factor for our guests.
- Inspire all of the bar team members to exceed guest expectations.
- Continuously review guest feedback and carry out service observations to ensure that all team members adhere to brand standards.
- Be a passionate trainer promoting a learning culture within the bar.
- Encourage all Team members to demonstrate love and enthusiasm for the product.
- Develop a motivated high performing team, committed to exceeding sales and revenue targets.
- Maintain a thorough working knowledge of food & drink menus, continuously testing the working knowledge of all team.
- Actively participate in sales and marketing activities relating to the bar, ensuring that team members are aware of and promoting such activities.
- Be responsible for all recruitment within the bar ensuring compliance of all stages of the recruitment cycle.
- Oversee all health and safety within the bar area ensuring all team members are compliant.
Qualifications
- A minimum of 2 years of Bar Manager experience within a similar environment.
- A forward thinking and motivated attitude
- Excellent managerial skills with a hands-on approach and lead-by-example work style.
- Commitment to exceptional guest service with a passion for the hospitality industry.
- Ability to find creative solutions, offering advice and recommendations.
- Personal integrity, with the ability to work in an environment that demands excellence, time and energy.
- Experienced in using IT systems on various platforms.
- Strong communication skills
Additional Information
Why Join Radisson Hotel Group?
Live the Magic of Hospitality -
Be part of a team that creates
exceptional experiences and memorable moments
every day. Let your
Yes I Can
spirit shine as you bring hospitality to life.
Build a Great Career -
No matter your background or experience, we invest in your
growth, learning, and career development
—helping you reach your full potential.
Experience the Team Spirit -
Join a workplace that's
inclusive, fun, and meaningful
. We celebrate diversity, support one another and foster a sense of belonging through our
Employee Resource Groups and inclusion initiatives
.
Lead with Your Ambition -
Your ideas, passion and drive matter We empower you to
make a difference
—in hospitality, your community and beyond.
Enjoy Global & Local Perks -
No matter where you're located, you'll enjoy exclusive global benefits - like special hotel rates for you and your loved ones at our hotels worldwide. Plus, you'll have access to local perks and rewards tailored to your country, making your experience even more rewarding
Join us in shaping the future of hospitality
If you're ready to
bring your talent, energy, and passion
, we'd love to hear from you.
Apply now and let's make every moment matter.
We welcome applicants from all
backgrounds, abilities, and experiences
. If you need any adjustments during the application process, please let us know.
Bar Manager
Posted today
Job Viewed
Job Description
Life & Brand Portfolio seeks a experienced professional Bar Manager to join one of our teams in Muaritius. Reporting to the General Manager, the candidate will be responsible for providing excellent service to guests. The ideal candidate should be friendly, highly motivated, efficient and have previous head bartending experience. Training will take place in South Africa.
RESPONSIBILITIES OF THE POSITION INCLUDE BUT ARE NOT LIMITED TO:
- Prepare alcohol or non-alcohol beverages for bar and restaurant customers
- Interact with customers, take orders and serve normal menu.
- Assess customers' needs and preferences, make recommendations and upsell.
- Mix ingredients to prepare cocktails
- Validate customers' identification and confirm it meets legal drinking age.
- Restock and replenish bar inventory and supplies.
- Stay customer focused and nurture an excellent customer experience.
- Comply with all food and beverage regulations and brand standards (SOPs).
- Time to time stock take spot checks.
- Responsible for training of bartenders.
- Rostering bar employees
- Responsible for the stock in the bar area.
- Ensure cleanliness of all bar areas.
- Maintain cleanliness and standards in all bar storerooms.
- Control glassware and equipment ensuring minimal breakages and responsible and correct usage of equipment.
QUALIFICATIONS, EXPERIENCE, SKILLS AND KNOWLEDGE REQUIRED
- Minimum of 2-3 years in a similar role.
- Knowledge of beer, wine, cocktails and spirits.
- Experience in dealing with high volume, in a similar environment would be preferable
- Strong communication skills.
- High attention to detail and process driven;
- Self-motivated with the Ability to multi-task
- Discretion and integrity
- Stress tolerance
- Decision-making
- Professional and friendly. (Even in tough situations)
- Effective communication skills with guests and staff.
- Quick thinking and a team player.
- This person will be for employment in a position of trust and honesty and entails the handling of cash.
PLEASE NOTE THAT PREFERENCE WILL BE GIVEN TO CANDIDATES FROM A PREVIOUSLY DISADVANTAGED BACKGROUND, IN TERMS OF OUR COMMITMENT TO EMPLOYMENT EQUITY.
WE RESERVE THE RIGHT NOT TO MAKE AN APPOINTMENT.
SHOULD YOU NOT RECEIVE FEEDBACK WITHIN TWO WEEKS PLEASE ASSUME THAT YOUR APPLICATION HAS NOT BEEN SUCCESSFUL
Job Type: Full-time
Pay: From R14 000,00 per month
Experience:
- Bar Manager: 1 year (Required)
Work Location: In person
Bar Manager
Posted today
Job Viewed
Job Description
The President Hotel is on a journey to greatness
Our purpose is simple yet powerful: to create and inspire memorable experiences.
Our vision: to become Cape Towns most loved hotel.
Set in the heart of Bantry Bay, between Cape Towns vibrant city life and the Atlantic Ocean, The President Hotel is renowned as the Mother Citys most loved destination hotel. With 349 stylish rooms, apartments, and suites, breathtaking views, a palm-lined infinity pool, world-class restaurants, and state-of-the-art conference and event venues, The President offers an iconic working environment where excellence meets opportunity.
Were seeking a passionate Bar Manager to join our leadership team and take ownership of the hotels Senate and Deck Bars. If you live and breathe our values - Teamwork, Respect, Innovation, Accountability, Passion, and Integrity - we want you on our journey
Key Responsibilities:
Leadership
Provide strong leadership and direction for the daily operations of both bars, ensuring seamless service, quality beverage experiences, and a vibrant atmosphere for all guests.
Guest Experience Champion
Cultivate a welcoming and engaging environment. Resolve guest concerns promptly and professionally, while actively seeking feedback to enhance the guest experience.
Quality Control & Standards Excellence
Ensure all beverages, service standards, and bar hygiene meet brand expectations. Conduct staff training and maintain compliance with liquor licensing regulations.
Inventory Management & Cost Control
Develop and implement efficient inventory systems. Minimize waste, negotiate effectively with vendors, and maintain accurate stock levels.
Team Leadership & Development
Recruit, train, schedule, and motivate bartenders and barbacks. Conduct performance appraisals, ensure adherence to HR policies, and foster a collaborative and professional work environment.
Menu Development & Innovation
Work with bartenders and management to design creative, seasonal, and profitable beverage menus that align with guest preferences and trends.
Financial Performance
Monitor and analyse bar sales. Develop strategies to boost revenue, track expenses, and ensure profitability while meeting budget targets.
Marketing & Promotions
Collaborate with the marketing team to deliver engaging bar promotions and events, driving guest traffic and increasing sales.
Requirements:
Minimum 3 years experience in a supervisory role within a bar or hospitality environment
Degree or diploma in hospitality management (or related field) advantageous
Certification in wine and spirits is an asset
Strong knowledge of bartending techniques, beverage creation, and responsible alcohol service
Experience in stock control, cost management, and liquor regulations
Proven ability to lead and develop a team
Strong organisational, interpersonal, and communication skills
Proficiency in MS Office, POS, and restaurant management software
Must hold a valid South African ID
Key Competencies:
Beverage Knowledge & Creativity - Expertise in bar operations, mixology, and developing innovative, profitable drink menus.
Leadership & Team Development - Proven ability to inspire, train, and manage a dynamic team in a fast-paced environment.
Operational Excellence - Skilled in cost control, stock management, and ensuring compliance with liquor regulations.
Guest Experience Focus - Dedicated to creating vibrant, memorable guest experiences in both bars.
Commercial Acumen - Strong financial management and ability to drive revenue growth through promotions and upselling strategies.
Important application notes:
Must hold a valid South African ID
Only candidates with relevant experience will be shortlisted
Ensure your CV is 100% updated
All applicants will attend a virtual introduction interview
Recruitment aligns with the companys Employment Equity Plan.
Join a team where excellence meets passion. Help shape the bar operations of one of Cape Towns leading hotels while delivering unforgettable guest experiences.
Bar Manager
Posted today
Job Viewed
Job Description
The President Hotel is on a journey to greatness
Our purpose is simple yet powerful: to create and inspire memorable experiences.
Our vision: to become Cape Town's most loved hotel.
We're seeking a passionate Bar Manager to join our leadership team and take ownership of the hotel's Senate and Deck Bars. If you live and breathe our values - Teamwork, Respect, Innovation, Accountability, Passion and Integrity - we want you on our journey
Leadership
Provide strong leadership and direction for the daily operations of both bars, ensuring seamless service, quality beverage experiences, and a vibrant atmosphere for all guests.
Guest Experience Champion
Cultivate a welcoming and engaging environment. Resolve guest concerns promptly and professionally, while actively seeking feedback to enhance the guest experience.
Quality control & standards excellence
Ensure all beverages, service standards, and bar hygiene meet brand expectations. Conduct staff training and maintain compliance with liquor licensing regulations.
Inventory management & cost control
Develop and implement efficient inventory systems. Minimize waste, negotiate effectively with vendors, and maintain accurate stock levels.
Team leadership & development
Recruit, train, schedule, and motivate bartenders and barbacks. Conduct performance appraisals, ensure adherence to HR policies, and foster a collaborative and professional work environment.
Menu development & innovation
Work with bartenders and management to design creative, seasonal, and profitable beverage menus that align with guest preferences and trends.
Financial performance
Monitor and analyse bar sales. Develop strategies to boost revenue, track expenses, and ensure profitability while meeting budget targets.
Marketing & promotions
Collaborate with the marketing team to deliver engaging bar promotions and events, driving guest traffic and increasing sales.
- Minimum 3 years' experience in a supervisory role within a bar or hospitality environment.
- Degree or diploma in hospitality management (or related field) advantageous.
- Certification in wine and spirits is an asset.
- Strong knowledge of bartending techniques, beverage creation, and responsible alcohol service.
- Experience in stock control, cost management, and liquor regulations.
- Proven ability to lead and develop a team.
- Strong organisational, interpersonal, and communication skills.
- Proficiency in MS Office, POS, and restaurant management software.
- Must hold a valid South African ID.
Important application notes
- Must hold a valid South African ID
- Only candidates with relevant experience will be shortlisted
- Ensure your CV is 100% updated
- All applicants will attend a virtual introduction interview
Recruitment Aligns With The Company's Employment Equity Plan
Join a team where excellence meets passion. Help shape the bar operations of one of Cape Town's leading hotels while delivering unforgettable guest experiences.
Restaurant & Bar Manager
Posted today
Job Viewed
Job Description
The Fountains Hotel in Cape Town is looking for a Restaurant & Bar Manager who will help be overseeing the daily operations of the restaurant and bar, ensuring exceptional guest experiences, optimizing financial performance, streamlining operational processes, and leading a motivated and high-performing team.
Duties and Responsibilities:
· Develop and manage budgets, forecasts, and financial reports.
· Monitor daily sales, beverage costs, and labor expenses to ensure profitability.
· Participate in the sales of tickets for inhouse events
· Ensure the inhouse guest conversion to the restaurant is as per budget
· Monitor guest satisfaction scores (e.g., reviews, surveys) and implement improvements.
· Create a welcoming atmosphere that encourages repeat business and positive word-of-mouth.
· Develop and enforce standard operating procedures (SOPs) for service, hygiene, and quality control.
· Coordinate with kitchen and bar teams to ensure smooth service flow.
· Recruit, train, and mentor restaurant and bar staff.
· Conduct regular performance reviews and provide coaching for improvement.
· Foster a positive team culture focused on collaboration, accountability, and excellence.
· Schedule staff effectively to meet business needs while controlling labor costs.
Experience
· 3-5 years of experience in food and beverage operations, preferably in a supervisory or managerial role.
· Proven track record in managing budgets, staff, and guest satisfaction.
· Experience with POS systems, inventory management, and scheduling software.
Education
· Matric
· Diploma or Degree in Hospitality Management, Business Administration, or a related field.
· Certifications in Food Safety, Alcohol Service, or Customer Service are a plus.
Job Types: Full-time, Permanent
Pay: R20 000,00 per month
Education:
- High School (matric) (Preferred)
Experience:
- Restaurant & Bar Manager: 3 years (Preferred)
Location:
- Cape Town, Western Cape 8001 (Required)
Work Location: In person
Bar & Beverage Manager
Posted today
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Job Description
Bar & Beverage Manager
Location: Zeitz MOCAA Ocular Lounge & Event Space
Reports to: Venue Operations Manager
Role Overview
The Bar & Beverage Manager is responsible for overseeing the full beverage operation of the Ocular Lounge and Events Space at Zeitz MOCAA. This includes managing all bar services, staff, stock, and beverage offerings to ensure a seamless, high-quality guest experience. The role requires a strong combination of operational management, staff leadership, stock control, menu development, and client service excellence.
Key Responsibilities
Bar Operations & Service
- Oversee the day-to-day running of all bar operations during day-time bistro, events and activations.
- Ensure bars are fully set up, adequately stocked, and service-ready ahead of each event.
- Maintain service excellence standards aligned with the Zeitz MOCAA Ocular brand.
Team Management
- Recruit, train, schedule, and supervise barmen and bar support staff.
- Motivate and lead the team to deliver professional, guest-focused service.
- Implement training on new cocktails, wines, or seasonal offerings.
Stock & Inventory Control
- Manage ordering, receiving, and storage of all beverage stock.
- Monitor par levels, conduct regular stock counts, and manage variances.
- Implement cost control measures to minimise wastage and maximise profitability.
Menu Development
- Update and innovate bar menus in line with seasonal availability, trends, and client preferences.
- Collaborate with chefs and event managers to pair beverage offerings with menus.
- Ensure compliance with licensing laws and responsible service of alcohol.
Client & Event Collaboration
- Work with the Sales and Project Management team to design bespoke beverage offerings for events.
- Oversee bar setups for private functions, corporate events, and large-scale activations.
Administration & Compliance
- Prepare post-event reports on bar performance, stock movement, and profitability.
- Ensure all health, safety, and liquor licensing regulations are adhered to.
- Manage supplier relationships and negotiate pricing where possible.
Skills & Attributes:
- Strong leadership and people management skills.
- Excellent knowledge of mixology, wines, craft spirits, and beverage trends.
- Strong organisational and stock management abilities.
- Ability to work under pressure in a fast-paced, high-end events environment.
- Excellent communication and client service orientation.
Requirements
- Minimum 3–5 years' experience managing bar operations in a high-end venue, hotel, or events space.
- Diploma in Hospitality Management or relevant qualification (preferred).
- Valid driver's licence and reliable transport.
- Willingness to work evenings, weekends, and extended hours for events.
Job Type: Full-time
Pay: R18 000,00 - R23 000,00 per month
Ability to commute/relocate:
- Cape Town, Western Cape: Reliably commute or planning to relocate before starting work (Required)
Experience:
- Bar Management: 3 years (Preferred)
Work Location: In person
Bar Supervisor/Manager
Posted today
Job Viewed
Job Description
WHO ARE WE?
At Charles Hope, we provide premium serviced apartments designed for business and leisure travellers who value comfort, flexibility, and high-quality experiences. Our guests seek excellent dining options, whether for business meetings, special occasions, or everyday meals. As part of our team, you'll contribute to creating memorable stays by delivering exceptional food and service.
Join us in shaping a hospitality experience that goes beyond accommodation—where great stays meet great dining.
Charles Hope is looking for a motivated and enthusiastic Bar Manager to join our team. Your role as a supervisor is to oversee the action, keeping the energy high, the service flowing and the guests happy, you will still be out on the front lines, serving customers and working the bar, but you will also have an eye on the team too.
WHAT WILL YOU BE DOING?
- Leading and mentoring a hard-working team of bartenders & Mixologists in a busy environment.
- You will report to our Hospitality Manager and be responsible for running all areas of the bar on site.
- Ensuring the smooth running of the bar whilst maintaining a positive working environment for the team
- You'll be responsible for overseeing and providing excellent beverage quality, speed, and service.
- Training and maintaining a competent bar team—providing regular appraisals and keeping the team engaged.
- Ensuring that you hit successful GP and stock levels.
- Ensuring vigilant recording of all wastage and costings.
- You'll be responsible for your team's rota in alignment with budgeted staff costs.
- Maintain a safe and hygienic work environment.
- Stock ordering.
- Monthly stock takes carried out with variance reports given to the Hospitality Manager.
WHAT ARE WE LOOKING FOR?
- Experience in a similar role, preferably in a high-volume venue.
- Strong leadership, communication, and interpersonal skills.
- The ability to work well under pressure and handle multiple tasks.
- A team player who can collaborate with the team to ensure a smooth and profitable operation.
- Be able to demonstrate the confidence in supporting a small team, working to targets and delivering a speedy service with passion on the bar.
- The role involves elements of Duty Manager for the Aparthotel, so experience in this area is also a benefit.
EXPERIENCE:
- Bar Supervisor:2 years (required)
- Mixology: 2 years (preferred)
- Duty Manager: 2 years (preferred)
We're a young and fast-growing company, Charles Hope, offering plenty of career development for hard-working and talented individuals.
Click on link below to Apply for this fantastic opportunity
By applying for this position and submitting your CV and personal information, you consent to Charles Hope processing your personal data in accordance with the Protection of Personal Information Act (POPIA) for recruitment purposes only. Your information will not be shared with third parties without your consent and will be securely stored for a period of 12 months unless you request immediate deletion.
Your application will be reviewed by our HR team and relevant hiring managers. If you are unsuccessful, your details will be securely stored in our database for a period of 12 months for future opportunities unless you request immediate deletion by contacting us directly.
Job Types: Full-time, Permanent
Pay: R13 000,00 - R16 000,00 per month
Experience:
- Supervisory: 2 years (Required)
- Inventory: 2 years (Required)
Location:
- Cape Town, Western Cape 8001 (Required)
Work Location: In person
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Restaurant & Bar Manager - Protea Hotel Fire & Ice Johannesburg Melrose Arch
Posted today
Job Viewed
Job Description
Additional Information
Job Number
Job CategoryFood and Beverage & Culinary
LocationProtea Hotel Fire & Ice Johannesburg Melrose Arch, 22 Whiteley Road, Johannesburg, South Africa, South Africa, 2076
ScheduleFull Time
Located Remotely?N
Position Type Management
JOB SUMMARY
Reporting to the Hotel Operational Manager, areas of responsibility include Restaurants/Bars and Room Service, if applicable. Supervises daily restaurant operations and assists with menu planning, maintains sanitation standards and assists servers and hosts on the floor during peak meal periods. Strives to continually improve guest and employee satisfaction and maximize the financial performance in areas of responsibility. Determines training needed to accomplish goals, then implements plan.
CANDIDATE PROFILE
Education and Experience
4 years' experience in the food and beverage, culinary, or related professional area.
Diploma in Food Service Management, Hotel and Restaurant Management, Hospitality, Business Administration, or related major from an accredited university
At least 2-years' experience managing a team
Experience in a lifestyle restaurant brand would be advantageous
CORE WORK ACTIVITIES
Managing Day-to-Day Operations
Supervises and manages employees. Manages all day-to-day operations. Understands employee positions well enough to perform duties in employees' absence.
Maintains service and sanitation standards in restaurant, bar/lounge and room service areas.
Reviews staffing levels to ensure that guest service, operational needs and financial objectives are met.
Please can we add managing of stock levels, implementing and maintaining PAR levels, ensuring controls are in place in line with company requirements.
Leading Food and Beverage Team
Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example.
Encourages and builds mutual trust, respect, and cooperation among team members.
Serves as a role model to demonstrate appropriate behaviors.
Identifies the developmental needs of others and coaches, mentors, or otherwise helps others to improve their knowledge or skills.
Develops specific goals and plans to prioritize, organize, and accomplish your work.
Ensures and maintains the productivity level of employees.
Provides the leadership, vision and direction to bring together and prioritize the departmental goals in a way that will be efficient and effective.
Ensures compliance with all food & beverage policies, standards and procedures by training, supervising, follow-up and hands on management.
Ensures compliance with all applicable laws and regulations.
Ensures compliance with food handling and sanitation standards.
Ensures staff understands local, state and Federal liquor laws.
Establishes and maintains open, collaborative relationships with employees and ensures employees do the same within the team.
Establishes guidelines so employees understand expectations and parameters.
Monitors alcohol beverage service in compliance with local laws.
Ensuring Exceptional Customer Service
Provides services that are above and beyond for customer satisfaction and retention.
Improves service by communicating and assisting individuals to understand guest needs, providing guidance, feedback, and individual coaching when needed.
Manages day-to-day operations, ensures the quality, standards and meets the expectations of the customers on a daily basis.
Displays leadership in guest hospitality, exemplifies excellent customer service and creates a positive atmosphere for guest relations.
Empowers employees to provide excellent customer service.
Acts as the guest service role model for the restaurants, sets a good example of excellent customer service and creates a positive atmosphere for guest relations.
Handles guest problems and complaints.
Meets with guests on an informal basis during meals or upon departure to obtain feedback on quality of food and beverage, service levels and overall satisfaction.
Ensures corrective action is taken to continuously improve service results.
Incorporates guest satisfaction as a component of departmental meetings with a focus on continuous improvement.
Manages service delivery in outlets to ensure excellent service from point of entry to departure (e.g., greeting from hostess, speed of order taking and food and beverage delivery, fulfillment of special requests, collection of payment & invitation to return).
Managing and Conducting Human Resource Activities
Provides guidance and direction to subordinates, including setting performance standards and monitoring performance.
Identifies the educational needs of others, develops formal educational or training programs or classes, and teaches or instructs others.
Ensures employees are treated fairly and equitably. Strives to improve employee retention.
Ensures employees receive on-going training to understand guest expectations.
Solicits employee feedback, utilizes an "open door" policy and reviews employee satisfaction results to identify and address employee problems or concerns.
Strives to improve service performance.
Ensures recognition is taking place across areas of responsibility.
Additional Responsibilities
Provides information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person.
Analyzes information and evaluating results to choose the best solution and solve problems.
Assists servers and hosts on the floor during meal periods and high demand times.
Recognizes good quality products and presentations.
Supervises daily shift operations in absence of Assistant Restaurant Manager.
Oversees the financial aspects of the department including purchasing and payment of invoices.
At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.
#LI-WD1
Protea Hotels by Marriott is the leading hospitality brand in Africa and one of the most widely recognized hospitality brands on the continent, with over 60 hotels across South Africa, Zambia, Nigeria, Namibia, Tanzania and Uganda. If you have a passion for delivering every guest a personalized service experience and desire to be part of the 'Coolest Hotel Brand in South Africa', join the Protea Hotels by Marriott team today In joining Protea Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing globalteam, and become the best version of you.
Restaurant & Bar Manager - Protea Hotel Fire & Ice! Johannesburg Melrose Arch

Posted 16 days ago
Job Viewed
Job Description
**Job Number**
**Job Category** Food and Beverage & Culinary
**Location** Protea Hotel Fire & Ice! Johannesburg Melrose Arch, 22 Whiteley Road, Johannesburg, South Africa, South Africa, 2076VIEW ON MAP ( Full Time
**Located Remotely?** N
**Position Type** Management
**JOB SUMMARY**
Reporting to the Hotel Operational Manager, areas of responsibility include Restaurants/Bars and Room Service, if applicable. Supervises daily restaurant operations and assists with menu planning, maintains sanitation standards and assists servers and hosts on the floor during peak meal periods. Strives to continually improve guest and employee satisfaction and maximize the financial performance in areas of responsibility. Determines training needed to accomplish goals, then implements plan.
**CANDIDATE PROFILE**
**Education and Experience**
- 4 years' experience in the food and beverage, culinary, or related professional area.
- Diploma in Food Service Management, Hotel and Restaurant Management, Hospitality, Business Administration, or related major from an accredited university
- At least 2-years' experience managing a team
- Experience in a lifestyle restaurant brand would be advantageous
**CORE WORK ACTIVITIES**
**Managing Day-to-Day Operations**
- Supervises and manages employees. Manages all day-to-day operations. Understands employee positions well enough to perform duties in employees' absence.
- Maintains service and sanitation standards in restaurant, bar/lounge and room service areas.
- Reviews staffing levels to ensure that guest service, operational needs and financial objectives are met.
- Please can we add managing of stock levels, implementing and maintaining PAR levels, ensuring controls are in place in line with company requirements.
**Leading Food and Beverage Team**
- Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example.
- Encourages and builds mutual trust, respect, and cooperation among team members.
- Serves as a role model to demonstrate appropriate behaviors.
- Identifies the developmental needs of others and coaches, mentors, or otherwise helps others to improve their knowledge or skills.
- Develops specific goals and plans to prioritize, organize, and accomplish your work.
- Ensures and maintains the productivity level of employees.
- Provides the leadership, vision and direction to bring together and prioritize the departmental goals in a way that will be efficient and effective.
- Ensures compliance with all food & beverage policies, standards and procedures by training, supervising, follow-up and hands on management.
- Ensures compliance with all applicable laws and regulations.
- Ensures compliance with food handling and sanitation standards.
- Ensures staff understands local, state and Federal liquor laws.
- Establishes and maintains open, collaborative relationships with employees and ensures employees do the same within the team.
- Establishes guidelines so employees understand expectations and parameters.
- Monitors alcohol beverage service in compliance with local laws.
**Ensuring Exceptional Customer Service**
- Provides services that are above and beyond for customer satisfaction and retention.
- Improves service by communicating and assisting individuals to understand guest needs, providing guidance, feedback, and individual coaching when needed.
- Manages day-to-day operations, ensures the quality, standards and meets the expectations of the customers on a daily basis.
- Displays leadership in guest hospitality, exemplifies excellent customer service and creates a positive atmosphere for guest relations.
- Empowers employees to provide excellent customer service.
- Acts as the guest service role model for the restaurants, sets a good example of excellent customer service and creates a positive atmosphere for guest relations.
- Handles guest problems and complaints.
- Meets with guests on an informal basis during meals or upon departure to obtain feedback on quality of food and beverage, service levels and overall satisfaction.
- Ensures corrective action is taken to continuously improve service results.
- Incorporates guest satisfaction as a component of departmental meetings with a focus on continuous improvement.
- Manages service delivery in outlets to ensure excellent service from point of entry to departure (e.g., greeting from hostess, speed of order taking and food and beverage delivery, fulfillment of special requests, collection of payment & invitation to return).
**Managing and Conducting Human Resource Activities**
- Provides guidance and direction to subordinates, including setting performance standards and monitoring performance.
- Identifies the educational needs of others, develops formal educational or training programs or classes, and teaches or instructs others.
- Ensures employees are treated fairly and equitably. Strives to improve employee retention.
- Ensures employees receive on-going training to understand guest expectations.
- Solicits employee feedback, utilizes an "open door" policy and reviews employee satisfaction results to identify and address employee problems or concerns.
- Strives to improve service performance.
- Ensures recognition is taking place across areas of responsibility.
**Additional Responsibilities**
- Provides information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person.
- Analyzes information and evaluating results to choose the best solution and solve problems.
- Assists servers and hosts on the floor during meal periods and high demand times.
- Recognizes good quality products and presentations.
- Supervises daily shift operations in absence of Assistant Restaurant Manager.
- Oversees the financial aspects of the department including purchasing and payment of invoices.
_At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law._
_#LI-WD1_
Protea Hotels by Marriott® is the leading hospitality brand in Africa and one of the most widely recognized hospitality brands on the continent, with over 60 hotels across South Africa, Zambia, Nigeria, Namibia, Tanzania and Uganda. If you have a passion for delivering every guest a personalized service experience and desire to be part of the 'Coolest Hotel Brand in South Africa', join the Protea Hotels by Marriott® team today! In joining Protea Hotels, you join a portfolio of brands with Marriott International. **Be** where you can do your best work, **begin** your purpose, **belong** to an amazing globalteam, and **become** the best version of you.
Bar and FOH Manager
Posted today
Job Viewed
Job Description
Bestuurder Benodig vir n besige franchise restaurant in Kempton Park.
Belangrik dat jy Afrikaans magtig is en ten minste 3 jaar FOH ondervinding het.
Pilot POS n voordeel.
Eie vervoer belangrik.
Meestal aand skofte.
Job Type: Full-time
Work Location: In person
Application Deadline: 2025/09/25
Expected Start Date: 2025/09/10