362 Banking Support jobs in South Africa

The individual will manage and supervise the workload of the Investment Support team and to ensure a high quality and consistent client service. The individual will be responsible for overseeing the execution of instructions and various administrative tasks around investment management in an accurate way and by respecting appropriate deadlines.

Principal Elements & Accountabilities Investment Support

• Preparing subscription/redemption instructions for Alternative Investments (Single Hedge Funds, Private Equity Funds, Property Funds etc)
• Inputting non-automated investment transactions in our in house integrated database systems
• Keeping line by line and non-automated client's investment accounting up to date
• Posting Journal entries of all subscription postings and redemptions
• Managing and executing instructions like corporate actions, proxy votes, conversions, capital calls and distributions
• Collating KYC, FATCA, CRS and compliance documentation for fund administrators and other third parties
• Preparing and approving SWIFT payment instructions
• Reconciliation of investment positions and working on reconciliation breaks
• Assign daily and periodic responsibilities related to subscription/redemption processing, investment transaction input, and reconciliation tasks.
• Manage and provide leadership to a team of Investment Support officers
• Monitor workload distribution to ensure balanced task management and timely execution of client instructions.
• Foster a collaborative and inclusive team environment.

Qualifications And Experience

• Appropriate degree or higher diploma and 5 to 8 years of experience in working in the financial industry would be an advantage
• STEP qualifications would be an advantage but at least a good understand of basic information re Offshore Trust and Company and the relationship between Trust and Company, Trustee and Beneficiaries
• Team management experience required
• Knowledge and understanding of Double Entry Bookkeeping and Multi-Currency accounting
• Knowledge and understanding of Financial Products

Competencies, Skills And Behaviours

• Strong self-management and time management skills
• Proactive and solution-oriented mindset
• Computer literacy (Word, Excel, Outlook and modern financial accounting packages)
• Excellent planning and organizational abilities
• Effective team player with strong interpersonal skills
• Clear and professional communication, both written and verbal
• High attention to detail and commitment to accuracy
• Strong work ethic, ambition, and a dynamic approach to tasks
• Resilience and the ability to work in a pressurized environment We offer you the opportunity to work in an open environment within an international, fast growing organization.

WORKING RELATIONSHIPS
The position reports to the local Team Ops of Client Support - Banking and Investments Support Team. Other working relationships include all members of Family Office Client Support, FO, Dealing and Treasury, Banking and various external business contacts (Financial institutions).

OVERALL PURPOSE
The individual will form part of the Banking and Investment Support team and will ensure a high quality and consistent client service. The individual will assist in the execution of instructions and various administrative tasks around bank account and investment management in an accurate way and by respecting appropriate deadlines.

Principal Elements & Accountabilities
BANKING

• Opening and closure of bank and investment account with core and non-core banks
• Collaborate with a variety of financial institutions across numerous jurisdictions worldwide to set up client relationships
• Maintain bank and investment accounts, for instance by adding/removing a beneficiary/settlor/protector or give a power of attorney to a third party
• Maintain bank and investment account
• Maintain E-Banking users list
• Take on and loss of clients
• Transfer of equities, bonds, mutual funds and private placement between custodians, through fund administrators and/or with private companies
• Input of data in our in house integrated database system to keep up to date information at any point in time
• Respond to day to day queries from internal and/or external parties and help resolving issues
• Manage and execute business initiative independently from inception to implementation
• Relevant/day to day people management tasks

INVESTMENTS

• Preparing subscription/redemption instructions for Alternative Investments (Single Hedge Funds, Private Equity Funds, Property Funds etc)
• Inputting non-automated investment transactions in our in-house integrated database systems
• Keeping line by line and non-automated client's investment accounting up to date
• Managing and executing instructions like corporate actions, proxy votes, conversions, capital calls and distributions
• Collating KYC, FATCA, CRS and compliance documentation for fund administrators and other third parties
• Preparing SWIFT payment instructions
• Reconciliation of investment positions and working on reconciliation breaks

Qualifications And Experience

• Appropriate degree or higher diploma and 2-3 years of experience in working in the financial industry would be an advantage
• STEP qualifications would be an advantage but at least a good understand of basic information re Offshore Trust and Company and the relationship between Trust and Company, Trustee and Beneficiaries
• Team management experience required
• Computer literacy (Word, Excel, Outlook and modern financial accounting packages)
• Knowledge and understanding of Double Entry Bookkeeping and Multi-Currency accounting
• Knowledge and understanding of Financial Products

COMPETENCIES AND BEHAVIOURS

• Strong organizational skills and the ability to manage priorities efficiently in a demanding environment
• Strong decision-making skills
• Strong technical and conceptual skills
• Strong interpersonal skills, a high level of motivation and flexibility
• Excellent communication skills with the ability and maturity to deal effectively with all levels of staff and Management within the Group, third party service providers such as asset managers and tax consultants, and with high powered (often demanding) clients
• Strong people management skills
• A strong client care / service orientation and attention to detail
• Deals responsibly with confidential information
• Displays a high level of professional integrity

Company Description
WNS Global Services Inc.
(NYSE: WNS) is a global Business Process Management (BPM) leader. WNS offers business value to 400+ global clients by combining operational excellence with deep domain expertise in key industry verticals, including Banking and Financial Services, Consulting and Professional Services, Healthcare, Insurance, Manufacturing, Retail and Consumer Packaged Goods, Shipping and Logistics, Telecommunications, Travel and Utilities. Globally, the group's over 41,000+ Professionals serve across 60 delivery centers in 16 countries worldwide, including China, Costa Rica, India, the Philippines, Poland, Romania, South Africa, Sri Lanka, UK and US.

WNS South Africa
has been in operation since 2003 and built a reputation as the industry leader for Business Process Outsourcing (BPO) in South Africa, with a growing footprint into Africa. We are a strategic partner for delivering a full range of basic to complex processes from our eight delivery centers across South Africa, employing 4000+ people.

Why join us?
We promise our employees to experience role clarity, coaching and mentoring, professional development and structured career path through our 5 people promises and keeping employee experience at the core. Experience the culture of outperformance, engagement, celebration and also contribute to society through our WNS Cares Foundation, where you have the opportunity to support meaningful initiatives and make an impact in the community.

Job Description
Engaging with Customers through multiple channels to resolve their queries in a manner that meets and exceeds the needs of our customers and limits any reputational damage to the brand. This is done in-line with our strategic intend, operational policies and applicable regulations. The role forms part of the overall value chain in partnership with the multiple areas in the business to ensure we deliver best in class customer experiences throughout the end-to-end customer journey.

Key Responsibilities Areas

• Perform appropriate customer verifications, assisting customers, with their existing accounts
• Assist customers in navigating website & trouble shooting any general user experience issues
• To raise these issues back to the business, via the appropriate forums/channels, enabling the company to conduct the necessary RCA, with the aim of continuously improving Customer Experience
• Assessing loan applications in accordance with the company policy and processes, which includes : Evaluating the authenticity of the documentation supplied by the applicant & evaluating the personal information contained in the document, matches that of the Customer
• Verify & make decisions on the income contained in the customer documentation uploaded, in terms of the business rules pertaining to income verification
• Achieve quality standards relevant to general customer support
• Review bank statements , pay slips and the calculation of the average income and other relevant supporting documentation
• Achieve quality standards relevant to the income verification process
• Proactively identify & escalate potentially fraudulent accounts so that they can be investigated appropriately in accordance with company processes
• Processing & verifying of refunds due to customers
• Multi-tasking on different queues with varying complexities – being able to assess customers circumstances & make decisions in order to offer the most appropriate solution to the customer, on that particular channel (Applications; Emails; Telephones; Live Chat)
• Respond to customers mails & live chats by personalizing the standard templates, within set guidelines & service level agreements, in order to provide a consistent service that the customer expects
• Identify financially vulnerable customers, who require financial assistance and ensure that they are provided with the relevant information
• Management of all vulnerable customers in line with company procedures, to ensure they are handled fairly, transparently and with the correct/applicable forbearance issue

Qualifications
Qualifications and Accreditation: Matric/Grade 12

Experience Required

• Experience of working in a customer service call centre environment and data processing
• Solid understanding of internet terminology, navigation and application
• Experience in regulated environment is preferable

Additional Information
Behavioural Traits Required

• High degree of patience and assertiveness with excellent rapport-building skills
• Positively contribute and lead in team activities
• Takes pride in work, checking own for quality i.e. Lead by example
• Maintains effective time management
• Have a positive attitude and the ability to influence and motivate others
• Effective emotional intelligence (EQ)
• Team player
• Flexible
• Self-Motivated

A well established financial institution is seeking to hire a Commission and Data Reporting Officer.

Your education and duties of the following will enable you to move forward in the screening process:

Education:
National Education: Senior Certificate (Matric) required

Bachelors degree in finance, Financial Management, Economics, Business Administration, or a related field

Experience :

• Minimum 5 years of experience in financial services environment, ideally in an operations, reporting or revenue-related role.
• Previous exposure to or familiarity with business reporting tools or platforms is advantageous.

Financial Acumen: Strong understanding of advisor remuneration structures, revenue flows, and commission-based compensation.
Process Discipline : Comfortable working with monthly cycles, checklists, and structured deliverables under time pressure.
Strong
Familiarity with commission systems (e.g., Commsplit), CRM platforms, and provider data portals.
Awareness of compliance and regulatory considerations in reporting.
Advantageous : Exposure to Power BI, or collaboration with data/reporting teams on dashboard requirements.

Skills

• Collaboration and Communication: Able to engage professionally with multiple stakeholders, relay reporting needs, and provide clear written/verbal updates.
• Attention to Detail: High level of accuracy in handling reporting-related information.
• Problem solving: Ability to identify information data discrepancies, maintain accurate logs, and enforce data quality standards.
• Process Coordination: Skilled in managing and improving routine reporting processes.
• Time Management: Ability to manage multiple reporting deadlines with minimal supervision.
• Accountability and Ownership: Willingness to take full responsibility for deliverables and data accuracy.
• Technical Literacy: High proficiency in Excel (including pivot tables, VLOOKUP/XLOOKUP, data validation).
• Attributes
• Discretion and professionalism: Handles sensitive financial data and advisor-related documents with care and confidentiality.
• Client centric mindset
• Mature and positive attitude
• Self-starter and self-motivated
• Team player
• Professionalism
• Integrity
• Highly proactive
• Confident

Financial Services Administrator

Hybrid: some on-site work required (3 days a week in office, to be reduced to 2 days after training)

Johannesburg North (Fourways area), Gauteng

Salary R15,000- R18,000 per month

We are seeking a Financial Services Administrator to join our growing team within a well-established financial planning practice. In this role, you will provide essential administrative support to a team of Independent Financial Advisers, helping them deliver outstanding service to clients and manage their day-to-day operations.

Key Responsibilities:

Client Administration Support: Preparing for client meetings, maintaining client records, booking appointments, and supporting post-meeting activities.

New Business Applications: Processing new business applications, communicating with clients and providers, and ensuring smooth administration of client portfolios.

Documentation & Reports: Assisting with preparing client suitability reports, meeting packs, and other relevant documentation.

Recordkeeping & Compliance: Managing accurate records and documentation, ensuring compliance with regulatory standards.

General Administrative Support: Managing diary schedules, processing post, and maintaining an organised and efficient administrative workflow.

Experience required:

Background: Ideally, you will have experience in financial services, pension or investment administration.

Qualifications: Financial Services-related qualifications are desirable, but not essential.

Skills & Attributes:

Strong organisational skills with the ability to manage multiple tasks.

Proficiency in Microsoft Word, Outlook, Excel, and Microsoft Teams.

Experience in a customer-focused administrative role, with the ability to confidently liaise with internal teams and external parties.

Job Type: Full-time

Pay: R15, R18,000.00 per month

Experience:

Microsoft Excel: 1 year (Preferred)

Job Type: Full-time

Pay: R15 000,00 - R18 000,00 per month

Location:

• Johannesburg North, Gauteng (Preferred)

Work Location: Hybrid remote in Johannesburg North, Gauteng

We have an exciting role as Financial Services Coordinator to provide support to the Account Managers in the Financial Services team, to ensure effectiveness & efficiency of the relevant Business Operations and accurate reporting on the financial performance within Financial Services.

We are a fully in-office team. The position is based at our Support Centre in Kuils River, Cape Town.

Key responsibilities:

• Financial management and budget administration
• Process invoices and payments
• Recon invoices and payments to budget
• Identify income and savings expenses and opportunity
• Report on monthly variance report
• Process accruals and journals
• Ensure timely and accurate reporting of performance metrics and SLA's to management
• Management report input
• Canvasser activities
• Relevant reporting (evaluate regularly)
• Cross check data to confirm accuracy
• Identify (and implement) areas for efficiencies or improvement in reporting (including automation)
• Timeous reporting
• Stock planning and control
• Implement push and pull strategies for Aplus and Gift Cards
• Maintenance of stationery items
• Ensuring compliance of internal and external processes
• Managing NCR renewal and NSO process
• Management of active store list with Credico
• Custodian of process and controls for issuing vouchers and gift cards to the business (other than stores)
• Manage Communication
• Ensuring alignment in Fin Serv Team with the rest of the business including stores
• Adhoc project management /co-ordination /administration
• Provide support for any projects or initiatives both planned or underway

Qualifications:
Essential:

• Degree or National Diploma in Finance or equivalent.

Preferred
:

• Preference will be given to a newly qualified article clerk or likewise in a Finance and/or Accounting function.

Experience:
Essential:

• 3 - 5 years relevant experience in a large corporate company or in the retail/financial/commercial industry.

Preferred
:

• Previous experience in cost management accounting and budgets

SKILLS required:

• Solid level of Numerical ability – analysis and reporting.
• Be able to work independently but remain part of a team.
• Microsoft Packages, especially Excel – Intermediate level for PowerPoint and Word
• Analysis of financial figures
• Attention to detail and accuracy
• Assertiveness
• Strong problem-solving skills
• Logical – motivated by building practical and sustainable solutions
• Solutions-oriented, can-do attitude, self-motivated
• Ability to prioritise
• Ability to work at appropriate levels of detail across operational, tactical projects.
• Strong relationship skills

Job Related Knowledge:

• Acquainted in the dealing with Financial Institutions and Products
• Knowledge of sales and marketing principles.
• Understanding of the retail environment

We Go Places How about you?
Immediate Superior: Financial Service Manager

Location: Tygervalley, Cape Town

Function: Finance

Sub Function: Accounting & Reporting

Type of Contract: Permanent

Reference Number:

Closing Date: 25/06/2025

Purpose
The Financial Services Compliance & Risk manager is responsible for ensuring financial governance, risk management, and process optimization across both debtors (accounts receivable) and procure-to-pay (accounts payable & procurement) functions. This role ensures compliance with company policies, improves financial controls, and provides analytical insights for decision-making. The role also involves stakeholder engagement, system compliance monitoring, and training to enhance efficiency in financial operations.

Key Responsibilities

• Accounts Receivable & Debtors Management
• Monitor Days Sales Outstanding (DSO) and optimize working capital.
• Assess credit risk and identify opportunities for special credit offerings.
• Analyse customer payment behaviours and provide insights for credit teams.
• Support the order-to-cash (O2C) process, ensuring timely cash collection.
• Review and close old claims and disputes in the debtor's ledger.
• Improve system capabilities in SAP related to debtor management.
• Procure-to-Pay Compliance & Accounts Payable
• Ensure compliance with procurement policies and risk management processes.
• Conduct root cause analysis for non-compliance issues and recommend improvements.
• Monitor audit compliance (internal & external) and address findings.
• Work with stakeholders to ensure timely vendor payments and resolution of payment issues.
• Identify and analyse cost-saving opportunities in procurement.
• Lead system compliance improvements across SAP, Coupa, and other financial tools.
• Process & Systems Optimization
• Continuously analyse financial processes to improve efficiency and automation.
• Lead User Acceptance Testing (UAT) for new financial systems and updates.
• Collaborate with IT and 3rd party vendors to optimize system capabilities.
• Develop proactive data-sharing initiatives to enhance financial transparency.
• Stakeholder Engagement & Compliance Training
• Act as the subject matter expert (SME) for financial compliance across departments.
• Engage with cross-functional teams including commercial, credit, procurement, and finance.
• Develop and deliver training programs on compliance policies and procedures.
• Establish a community of practice for process improvement and knowledge sharing.
• Financial Reporting & Risk Analysis
• Provide insight-driven reports for leadership decision-making.
• Ensure accurate and complete reporting on accounts receivable and accounts payable performance.
• Monitor cash flow trends and recommend process improvements.
• Compile and execute internal control checks (ICC's) on financial transactions.

Education & Experience

• Bachelor's Degree or BTech in Finance, Audit, or Accounting.
• A diploma with strong relevant experience may also be considered.
• Minimum 5 years of relevant experience in credit management, accounts payable, or procure-to-pay compliance within an FMCG environment.
• Hands-on experience in SAP (O2C & P2P), Coupa, Readsoft, and BEST SAP Recon.
• Strong knowledge of financial risk management and internal controls.
• Demonstrated ability to analyse financial data and drive insights.

Skills & Competencies

• Strong financial analysis, reporting and problem-solving skills.
• Excellent knowledge of SAP, procurement, and credit management systems.
• Ability to develop compliance frameworks and drive risk management strategies.
• Excellent communication and stakeholder management skills.
• Proficient in Office 365 (Excel, PowerPoint, Word, Outlook, Teams, Power BI).
• Detail-oriented, with strong organizational and time-management abilities.
• Ability to train and mentor teams in compliance best practices.

Behavioural Competencies

• Delivers Results: Proactively drives compliance, credit risk, and process improvements.
• Innovates & Optimizes: Continuously identifies cost-saving and automation opportunities.
• Collaborates & Influences: Engages effectively with finance, procurement, and commercial teams.
• Develops & Coaches: Shares knowledge and best practices across teams.

The Company's approved Employment Equity Plan and Targets will be considered as part of the recruitment process. As an Equal Opportunities employer, we actively encourage and welcome people with various disabilities to apply. Heineken Beverages (South Africa) (Pty) Ltd) is committed to an organisational culture that recognises, appreciates and values inclusion and diversity. You must be fully eligible to live and work in South Africa to apply.

The Opportunity
We are currently seeking to recruit a part time Financial Services Officer Financial Services team based at New Craigs, Inverness. The postholder will work two consecutive days, Thursdays and Fridays.

This post provides vital support to the Financial Services Support Team Leader by undertaking a variety of tasks. The successful applicant will be responsible for ensuring allocation of all income and expenditure received and record on our patient monies system Trojan.

The post holder will also action payments on Bankline to clients' personal accounts and recording within the relevant systems. In this role it is critical to have good communication skills as you will be dealing with patients, staff, and community based clients, and also support workers face to face.

There could also be a requirement to move between functions periodically.

What We Would Want From You

• Candidates must have excellent organisation skills,
• Good communication skills both written and oral,
• Attention to detail,
• Previous experience of working in an office environment,
• Working knowledge of the Microsoft Office Suite of software is required, along with the ability to carry out finance tasks using accounting software,
• Ability to learn new systems,
• Ability to work as part of a team,
• Able to communicate effectively with all levels of staff.

Benefits We Offer You

• Generous NHS pension scheme
• Annual incremental salary progression (up to the maximum of the salary band) plus annual NHS salary scale review
• Generous annual leave entitlement
• NHS discounts and much more

Next Steps
Our recruitment process for this post is online, except for the interview stage, which will be in-person.

For more information please contact Donald MacKenzie; tel: ; email:
This role does not meet the eligibility criteria for a or a NHS Highland is unable to provide candidates with a Certificate of Sponsorship (CoS).
NHS Scotland is committed to encouraging equality and diversity among our workforce and eliminating unlawful discrimination. The aim is for our workforce to be truly representative and for each employee to feel respected and able to give their best. To this end, NHS Scotland welcomes applications from all sections of society.

Additional Information For Candidates

• You should apply for this post by completing the application process on Jobtrain.
• DO NOT upload a CV as this will not be used for short listing purposes
• Posts close at midnight on the indicated date
• For help to complete an application on Job Train please follow this link:
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• Please contact Jobtrain Candidate Support Hub - for advice and support with any system issues
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• Once you have submitted your application form you will be unable to make any amendments
• Some of our vacancies are for internal candidates only. If you are a member of staff, please ensure you update your Jobtrain profile to reflect that you are employed by NHS Highland

NHS Highland is geographically the largest of the 14 regional boards of NHS Scotland, covering an area of 12,500 square miles, across Highland and Argyll & Bute.

As a board we strive to ensure the environment is conducive to nurturing a positive culture, supported and delivered through

Join the Octogen Family as a Financial Services Sales Consultant

Why Join Us?

At Octogen, we're on a mission to empower our clients to achieve financial well-being. As a Financial Services Sales Consultant, you'll be the essential link connecting clients to the solutions they need to break free from debt and breath again with Octogen.

What's Your Role?

You'll be building strong relationships with partners and clients, using your charm to turn leads into opportunities through phone calls and face-to-face interactions. Your goal? To introduce our top-notch solutions that pave the way to financial freedom and guide our qualifying clients through the Debt Review application process, connecting them with our expert Debt Counsellors.

What Do You Need to Shine?

• Education: A Matric/Grade 12 qualification is a must; a post-matric business-related qualification is an added advantage.
• Tech Skills: You should be comfortable with MS Office and Outlook.
• Sales Experience: Bring along at least 2 years of experience in sales or a call centre environment.
• Debt Review Knowledge: Familiarity and experience with the debt review process.

Ready to Make a Difference?

If you're passionate about helping others and ready to take your career to the next level while writing your own monthly paycheck, we want to hear from you

Job Types: Full-time, Permanent

Pay: From R4 500,00 per month

Education:

• High School (matric) (Required)

Experience:

• Sales: 2 years (Required)
• Debt Review: 1 year (Required)

Location:

• Bloemfontein, Free State (Preferred)

Work Location: In person