365 Banking Services jobs in South Africa

• Participate in high level and detailed design workshops for your technical area, collecting requirements and mapping out technical processes.
• Supporting architects and functional consultants by designing and developing new enhancements, ensuring deliverables are consistent with development principles, standards, and methodologies.
• Sizing and estimating of SAP Banking development contracts.
• Participate in development activities which support sales activities and internal capability development.
• Implementation of new concepts spanning SAP ABAP/OO, WebDynpro, UI5, HANA, CDS views, BRF+, OData services, RESTful APIs, BOPF, IoT, Machine Learning, Fiori and much more.

• Several years of applied experience in the SAP environment specifically in SAP Banking.
• Knowledge of surrounding SAP S/4HANA Financial Services products including SAP Transactional Banking (S4TRBK), SAP Collateral Management System, SAP Complex Loans and/or SAP S/4HANA Finance.
• Confident use and knowledge of SAP ABAP/OO, WebDynpro, UI5, HANA, CDS views, Odata services and RESTful APIs.
• An independent, motivated, and results-oriented way of working using analytical and conceptional methodologies.
• An innovative thinker, able to think out of the box to find the optimal solution for the client requirements.
• You enjoy working in a customer and team-oriented way, with strong communication skills and a confident and positive manner.
• Proficient and fluent written and spoken English.
• A competitive salary and generous benefits package
• A flexible working environment based completely on mutual trust and respect, with the ability to work however and wherever you want
• Become part of an expert team with global reach and impact where you can make a real difference
• Working for an SAP and SAP Fioneer preferred partner with a longstanding history of designing, developing, and implementing innovative solutions in collaboration with SAP
• A challenging and multi-cultural working environment. Getting the chance to collaborate with some of the brightest minds in the SAP Finance & Banking sector

A job you want to fulfil in a diverse team? Then feel free to contact us - even just for a non-binding telephone call - or send us your curriculum vitae.

Contact person: Ms Claudia Hoffmann
Email:

• Participate in high level and detailed design workshops for your technical area, collecting requirements and mapping out technical processes.
• Supporting architects and functional consultants by designing and developing new enhancements, ensuring deliverables are consistent with development principles, standards, and methodologies.
• Sizing and estimating of SAP Banking development contracts.
• Participate in development activities which support sales activities and internal capability development.
• Implementation of new concepts spanning SAP ABAP/OO, WebDynpro, UI5, HANA, CDS views, BRF+, OData services, RESTful APIs, BOPF, IoT, Machine Learning, Fiori and much more.

• Several years of applied experience in the SAP environment specifically in SAP Banking.
• Knowledge of surrounding SAP S/4HANA Financial Services products including SAP Transactional Banking (S4TRBK), SAP Collateral Management System, SAP Complex Loans and/or SAP S/4HANA Finance.
• Confident use and knowledge of SAP ABAP/OO, WebDynpro, UI5, HANA, CDS views, Odata services and RESTful APIs.
• An independent, motivated, and results-oriented way of working using analytical and conceptional methodologies.
• An innovative thinker, able to think out of the box to find the optimal solution for the client requirements.
• You enjoy working in a customer and team-oriented way, with strong communication skills and a confident and positive manner.
• Proficient and fluent written and spoken English.
• A competitive salary and generous benefits package
• A flexible working environment based completely on mutual trust and respect, with the ability to work however and wherever you want
• Become part of an expert team with global reach and impact where you can make a real difference
• Working for an SAP and SAP Fioneer preferred partner with a longstanding history of designing, developing, and implementing innovative solutions in collaboration with SAP
• A challenging and multi-cultural working environment. Getting the chance to collaborate with some of the brightest minds in the SAP Finance & Banking sector

A job you want to fulfil in a diverse team? Then feel free to contact us - even just for a non-binding telephone call - or send us your curriculum vitae. Contact person: Ms Claudia Hoffmann
Email: #J-18808-Ljbffr

What We Do:

We're Lula. We build innovative fintech products to help SMEs make cash flow. From instant access to funding to all-in-one business banking accounts, we're on it!

Our purpose is to help SMEs manage their business better, faster, simpler, Lula, so they can spend more time doing what they love.

Speaking of love, we’re looking for Lulas who love to make a difference to join our team and change the game.

CULTURE CODE

• We Embrace Curiosity- We continuously seek better ways to deliver value with a solutions-over-problems mindset.

• We win as One - We collaborate, build strong relationships and value diverse perspectives

• We’re Driven by Purpose - We are passionate and committed to delivering the best products and services for SMEs

• We Execute with Ambition - We set ambitious goals, embrace challenges, and deliver with focus and determination.

We are seeking an experienced individual with a background in product operations within a fintech or digital banking environment. This role is crucial for driving operational efficiency and delivering an exceptional customer experience for our banking product.

Key Responsibilities:

• Provide oversight and guidance on end-to-end banking operations, ensuring seamless coordination between internal teams and external service providers to deliver a frictionless customer experience at all times.
• Evaluate, design, and continuously refine banking operational processes in line with fintech best practice, focusing on automation, scalability, and efficiency.
• Manage day-to-day operations across various payment rails (EFT, card networks, instant payments, and merchant services), working closely with internal and external stakeholders to monitor and maintain uptime and integrity across all payment systems.
• Act as the business operations lead for integration and management of third-party vendors, banking partners, and the core banking system partner, ensuring service-level agreements (SLAs) are met, and that incidents are resolved promptly with minimal disruption.
• Use data dashboards and reports to track key operational metrics, including activation rates, transaction success rates, customer onboarding speed, compliance indicators, and turnaround times.
• Collaborate cross functionally with the customer support, sales, product and compliance teams to design and refine customer journeys from onboarding to transaction fulfillment, ensuring each touchpoint reflects operational excellence.
• Support strategic initiatives such as launching new financial products or enhancing operational risk frameworks.
• Act as a key stakeholder in operational readiness assessments and go-to-market execution plans.

• Bachelor’s degree in Finance, Business Administration, Banking, or related field.
• 5+ years of experience in banking operations, with at least 2 years in a fintech or digital banking environment.
• Strong understanding of digital payment ecosystems (EFT, card networks, instant payments, and merchant services)
• Proven ability to manage risk and ensure compliance in a fast-paced regulatory landscape.
• Hands-on experience with KYC/AML processes, transaction monitoring, and dispute resolution.
• Excellent analytical, problem-solving, and leadership skills.
• Experience with operations automation, CRM platforms, and BI reporting is a plus.
  
  

• Experience launching or scaling operations in a startup or high-growth fintech.
• Familiarity with South African fintech ecosystems and regulators (e.g., SARB, FSCA).
• Strong analytical and problem solving capabilities.
• Strong Strategic and critical thinking ability
• Agile project management experience.
• Ability to manage ambiguity in a fast paced environment
• Collaborative approach to solving problems with various stakeholders

Banking Operations Analyst

Apply: On site locations: Johannesburg | Time type: Full time | Posted on: Posted 30+ Days Ago | Job requisition id: JR9781

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The Banking Operations Analyst is responsible for identifying, communicating, and resolving missing or erroneous deposit transactions, as well as addressing customer deposit complaints promptly to enhance customer experience and support revenue growth. The role also involves monitoring processing activities across multiple regions and taking corrective actions to ensure smooth operations and a positive customer experience on the Betway Platform.

Key Responsibilities:

• Accurate sourcing of statement data according to operational requirements.
• Timely resolution of escalations and queries based on SLA.
• Accurate manual credit entries to ensure optimal customer experience within SLA.
• Investigate system/process issues, escalate, and collaborate with internal and external teams to resolve processing problems.
• Review and update training manuals, SOPs, and product documents to enhance team knowledge.
• Build relationships with finance, call centers, and other teams for effective resolution and communication.
• Communicate process changes and relevant information to other departments for knowledge sharing.
• Research competitor offerings and suggest improvements to enhance customer experience.
• Identify potential risks in processes or systems and recommend mitigations.
• Engage in continuous self-development and upskilling.
• Perform manual reconciliations as needed.
• Identify and escalate data or statement issues.
• Troubleshoot issues with third-party processors and internal departments, proposing solutions to prevent recurrence.
• Stay informed about sporting events that could impact transaction volumes.
• Assist with testing and onboarding of new processing providers.
• Review and improve the customer journey and operational efficiency.
• Monitor reports for volume spikes and alert management and third parties.
• Collaborate with call centers to analyze volume drivers and root causes.
• Provide detailed shift analysis to ensure continuity and informed decision-making.
• Communicate processing issues effectively with supporting analysis for stakeholders.

Skills & Experience Required:

• Intermediate or advanced Excel skills.
• Understanding of transactional processing via mobile money, cards, e-wallets, internet banking, and vouchers.
• Technical knowledge of data sources, analysis, and reporting.
• Ability to identify trends through detailed analysis.
• Experience in reconciliation and statement auditing.
• Preferably a BCom degree or working towards one.
• Innovative, solution-oriented, deadline-driven, and good at time management.
• Adaptable to change, responsible, and accountable.
• Self-motivated and eager to learn.
• Ability to work independently and in teams.
• Strong attention to detail and communication skills.
• Own reliable transport and willingness to work shifts, including weekends and public holidays.
• Knowledge of financial product development/implementation is an advantage.

*Relevance to our Talent Management and Talent Development Programme will be considered in recruitment.

*Candidates may need to complete assessments.

This role requires trust and honesty, with access to sensitive financial data. A credit and criminal record check, as well as qualification verification, will be conducted. By applying, you consent to these checks, which are confidential and for verification purposes.

If you do not hear from us within 2 weeks, please consider your application unsuccessful.

The perfect place to work, play, and grow!

Founded in 1999, Betway has grown into a community of over 1,000 talented individuals across Africa. We are rooted in markets like Ghana and South Africa, expanding across East, West, and Southern Africa, embracing sports betting fans and offering diverse career opportunities in banking, finance, marketing, development, and customer care.

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Kick-start your career in the online gaming world and experience the very latest in technology and innovation.

The Banking Operations Analyst is responsible for the identifying, communicating and correcting / resolving of missing or erroneous deposits transactions as well as resolving customer deposit complaints timeously to improve and uphold a positive customer experience and protect and support revenue growth in the business. The Banking Operations Analyst is also responsible for the monitoring of processing throughout multiple regions and taking corrective actions should there be interruption to processing to ensure that we uphold a good customer experience across the Betway Platform.

Key Responsibilities:

• Accurate Sourcing of statement data as per the operational requirement.
• Timeous resolution of escalations/queries based on Company / Team SLA.
• Accurate and timeous capturing of manual credits to ensure our customers have received the best possible experience within the expected SLA.
• Investigate and highlight problematic processors / systems affecting transactional processing, escalate and drive resolution by assisting internal Devs and external third parties to get resolve processing issues.
• Review training manuals, Product documents and SOP’s provided and enhance the manuals with new information that can assist the team to enhance their knowledge.
• Build relationships with Finance, Call Centres and other internal and external teams to ensure optimal resolution of escalations and quick responses and implementation on development requests or information needed.
• Communicate changes in process / notifications from processors or banks and any other relevant information regarding Monies in to other departments to ensure knowledge sharing and to enable other teams to be better prepared to manage the customer’s experience.
• Investigate and Review competitor’s offerings through daily research and query/escalation monitoring and put forward researched suggestions of changes required to improve our offering and ultimately our customers experience with our brand.
• Identify possible risk areas in process or systems with suggestions for changes required to management to mitigate these risk areas and protect our Brand form financial loss or abuse.
• Consistently be improving skills and knowledge through Self-Development and Upskilling in all areas.
• Perform manual reconciliations where necessary.
• Identify data/statement issues and escalate to Appropriate 3rd party or internal departments to have issues resolved.
• Being able to Trouble shoot issues directly with 3rd party Processors, and internal departments to identify cause and put forward researched solutions suggestions to fix any current issues that might occur and prevent issues from occurring in future.
• Must be aware of current and upcoming sporting events and have insight on events that could contribute to volume spikes in the business.
• Assist with integration testing and on boarding of new processing providers
• Continuously review and evaluate the customer journey and actively take part in improving the customer’s experience.
• Identify and put forward areas for improvement in efficiency around process or policies through automation, bulk functions or enhancements to manual processes.
• Monitor Monies In reports and statistics daily to highlight spikes and alerts to management and 3rd parties to ensure minimal customer negative impact and quick resolutions.
• Work closely with the Call Centre to monitor volumes whilst investigating possible impacted areas and assist Call centre management to identify root causes of volume drivers and escalate to relevant responsible teams to take quick action.
• Include detailed analysis of shifts in handovers outlining the volume drivers and important information or actions taken during shift to ensure management and the team is always up to date and able to take follow up actions post shifts.
• Effectively communicate findings concerning processing issues to relevant stakeholders with informative and detailed supporting analysis of the issues being experienced so stakeholders can make informed decisions and take relevant actions.
  
  

• Intermediate / Advanced Excel Skills.
• A good functional understanding of transactional processing via Mobile money, Cards, E-cash/E-Wallet, Internet Banking and voucher purchases.
• Have a technical understanding of data sources, analysing of data and reporting
• Strong ability to identify tends in processing through detailed analysis.
• Strong Reconciliation / auditing of statements experience is essential.
• Having a BCom or working towards a BCom is preferable.
• Innovative and solution driven.
• Deadline driven and good time management.
• Adapt well to change.
• Strong sense of accountability and responsibility.
• Self-Development Driven.
• Ability to work under pressure.
• Ability to work alone and within a team.
• Strong attention to detail.
• Strong team player.
• Strong written and oral communication.
• Successful candidate must have own reliable transport.
• Successful candidate must be willing to work in a shift-based role with some shifts falling on weekends and public holidays as required by the business.
• Knowledge/exposure to financial product development/implementation would be an advantage.
• Please note we will apply relevance to our Talent Management and Talent Development Programme as part of our recruitment process.
• Shortlisted candidates may need to complete an assessment.
  
  

• Seniority level Entry level

• Employment type Full-time

• Job function Management and Manufacturing
• Industries Entertainment Providers

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We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.

We are urgently seeking a senior IT Business Analyst for an exciting contract / project opportunity with one of the biggest banks in the country. Our clients will consider a track record of experience in the financial services and banking industries.

You will possess experience in the following areas:

• Process Analysis & Redesign
• Continuous Process Improvement
• Requirements Risk Management
• Requirements Elicitation
• Requirements validation
• Research and Information Gathering
• Stakeholder Management

Educational and proficiency level:

• Degree or Diploma in Business Administration, Commerce or Computer Science
• Recognised Business Analyst Certification
• Project Management Qualification such as Prince II
• Certified Businses Analyst Professional (CBAP) or Certification of Competency in Business Analyis (CCBA)

The role will include key business stakeholder engagements to elicit key requirements, process mapping, quality and assurance, consuming of any operational policies and standards, research of best practice to be incorporated in the target state design to meet the strategic objectives of the client.

Location: Johannesburg (CBD), Gauteng

Duration: 8 – 12 months

Should you be interested in this role or know of super candidate that might be, please send us a detailed CV (in MS Word format) via email to (BZA_G)

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In this role, you’ll be the automation champion, using your coding skills and cutting-edge tools to build tests that automatically find and fix bugs in our software. You’ll work closely with developers and other team members to ensure everything runs smoothly and delivers a fantastic user experience.

Here’s a sneak peek at what you’ll be doing:

• Collaboration Ninja: Build strong relationships with everyone on the team, from developers to product owners, ensuring everyone’s on the same page for a successful launch.
• Automation Architect: Design, develop, and implement automated tests that are reusable and scalable, saving time and effort in the long run.
• Quality Guardian: You’ll be the quality watchdog, using your tests to identify any issues in the software before it reaches our customers.
• Process Improver: Always looking for ways to improve the testing process, making it more efficient and effective.
• Technical Mastermind: You’ll use your programming skills and knowledge of tools like Selenium and DevOps pipelines to automate tests and ensure everything integrates seamlessly.

To be a rockstar in this role, you’ll need:

• A college degree or bootcamp training in software development and testing is preferred.
• 5-8 years of experience in test automation, particularly with web, mobile, and APIs.
• Experience using frameworks and tools like Selenium, Rest Assured, and DevOps pipelines.
• Strong programming skills, especially in Java and object-oriented programming (OOP).
• Familiarity with Agile methodologies, cloud technology, and version control systems (like Azure Repos).
• Excellent communication and teamwork skills.
• A passion for quality and a desire to make software the best it can be!

This is a great opportunity to join a growing team and make a real impact on the software we create. If you’re ready to take your coding skills to the next level and help us build amazing products, we want to hear from you!

• Location: Johannesburg (CBD), Gauteng
• Duration: Permanent and Contract roles

Should you be interested in this role or know of super candidate that might be, please send us a detailed CV (in MS Word format) via email to (SQE_TV_G)

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Architect, Solutions (Technology Services) (Corporate & Investment Banking)

Job Overview

Business Segment: Corporate & Investment Banking

Location: ZA, GP, Johannesburg, 5 Simmonds Street

To define, develop, and maintain solution architectures and designs for specific business areas, aligned to initiatives, while providing high-level roadmaps for implementing these solutions in alignment with a common technical direction. Ensure the successful delivery of these roadmaps by guiding the technical teams working on related projects and initiatives, offering thought leadership throughout the program. This role requires an understanding of emerging technologies, including Generative AI (Gen-AI), to drive digital transformation and enhance customer experiences.

Qualifications

Additional Information

Experience Required: Enterprise Technology & Solutions Architecture

5-7 years: Good understanding of Agile working practices and LEAN and SCRUM proficiency and working collaboratively across teams. Experience gained in the management of platforms and operating systems

8-10 years: In-depth experience in designing innovative solutions within technology businesses such as Authentication Systems, System, Platform, and Account Migrations, Enterprise Solution Architecture (ESA), Business Architecture, Information Architecture, Application Architecture or Technology Architecture with a balanced mix of skills covering technologies and industry knowledge.

8-10 years: Work experience in one or more Technology areas including but not limited to: IT architecture, infrastructure, and cloud development, engineering and software architecture design, Business analysis, DevOps, Project and product management

Please note: All our recruitment processes comply with the applicable local laws and regulations. We will never ask for money or any from of payment as part of our recruitment process. If you experience this, please contact our Fraud line on +27 800222050 or