86 Banking Risk jobs in South Africa
Head of Credit Risk: Credit Risk
Posted today
Job Viewed
Job Description
We are recruiting a
Head of Credit Risk
who is interested in opportunities within
credit risk management, collections strategy, and recoveries in the retail/financial services sector
. This is a strategic leadership role, overseeing the design and execution of credit risk frameworks, collections optimisation, and IFRS 9 provisioning, while driving governance and analytics across the full credit life cycle.
Key Responsibilities
- Oversee and enhance credit risk assessment processes, scoring models, underwriting criteria, and workflows.
- Develop and implement credit risk policies, collections, and recovery strategies to optimise debtor costs, improve cash yields, and enhance portfolio performance.
- Lead and mentor a team of analysts, ensuring accurate forecasting of receivables provisions and recoveries.
- Manage debtor costs in the income statement, working closely with Finance on budgeting, reporting, and forecasts.
- Collaborate with Credit Operations to execute and refine strategies, making improvements where needed.
- Represent Credit Risk in collections forums and align initiatives with broader business objectives.
- Design and maintain reporting and forecasting tools (e.g., PowerBi, SAS, SQL), delivering insights through advanced analytics.
- Engage with regulators, auditors, investors, and stakeholders to ensure compliance and address emerging risks.
- Keep abreast of regulatory developments, industry trends, and new risk management approaches.
- Drive capability building, talent development, and continuous improvement within the Credit Risk team.
Qualifications & Experience
- Bachelor's degree in a numerate field (Statistics, Mathematics, or related); Honours preferred.
- 8+ years' experience in credit risk, collections strategy, or recoveries within retail credit, banking, fintech, insurance, or financial services.
- Proven leadership experience, including managing analysts or risk managers.
- Strong background in forecasting, provisioning, and credit risk strategy.
- Proficiency in Excel; working knowledge of SAS and SQL preferred.
- Familiarity with IFRS 9 provisioning principles and oversight of technical modelling.
- Knowledge of fraud risk controls and early warning mechanisms in credit portfolios.
- Strong stakeholder engagement and presentation skills at senior and executive level.
Personal Attributes
- A results-driven, resilient leader with a "can-do" attitude.
- Innovative thinker, able to solve complex credit and collections challenges.
- Strategic yet detail-oriented, balancing governance with commercial outcomes.
- Collaborative, people-focused leader who holds teams accountable while fostering growth.
- Agile, adaptable, and committed to continuous improvement.
What to Expect:
Once you submit your application, our team will review it carefully. If your profile aligns with the role, you will receive a message from LinkedIn notifying you of the next steps.
Credit Risk Analyst
Posted today
Job Viewed
Job Description
Based at our Head Office in Cape Town, this position requires that you to find innovative ways to leverage the vast amount of data and information at your disposal to create customer strategies that drive up profit within constraints. Work within the Risk and Analytics department to enhance Truworths' company performance by providing information, analyses, reports and technical support for the development and implementation of solutions.
Manager - Credit Risk
Posted today
Job Viewed
Job Description
Manager: Credit Risk
The opportunity
We are currently recruiting for a Manager within our Financial Services Risk Management – Quantitative Advisory Services (QAS) team. The role will focus on credit risk. This includes credit risk modelling, credit risk model validation and the development of advanced analytical solutions for credit decisioning.
The practice focusses on financial services across banking, insurance, and corporate treasuries.
Your Key Responsibilities
The successful applicant will help develop and lead a team which can offer our clients advice and hands on assistance with issues such as:
- Development and validation of credit risk models (PD, LGD, EAD, ECL) under IFRS 9
- Credit impairment assessment and due diligence reviews
- Create visualisations of data and generate in-depth insights
- Review and validation of Basel internal rating-based models
- Regulatory capital modelling
- Design and review of credit risk pricing models
- Development of thought leadership material on relevant industry topics
Client Responsibilities
- Participate in and, as required, lead FSRM client engagements
- Develop long-term, sustainable relationships with key client stakeholders in line with our go to market strategies and individual market development initiatives
- Develop client solutions based on a deep understanding and knowledge of clients' business needs
- Develop informed views for clients on the implications of current and anticipated industry issues
- Generate new business sales through proactively managing key accounts, identifying new client opportunities and playing a significant role in developing and driving sales campaigns/solutions
People Responsibilities
- Live the EY values
- Act as a thought leader in the field of credit risk
- Lead engagement teams and accounts
- Develop people through effectively supervising, coaching and mentoring all junior levels of staff
- Provide learning and growth opportunities to staff and encourage the potential within all staff to take on challenging opportunities
- Conduct performance reviews and contribute to performance feedback for junior levels of staff
- Contribute to people initiatives including recruiting, retaining and training FSRM professionals
- Maintain an educational program to continually develop your own personal skills
Qualifications And Experience Required
- Relevant Masters (MComm / MSc /MPhil) or Honours degree in quantitative field like computer science, engineering, actuarial, statistics, mathematics, or related field
- Professional qualification (CFA / FRM / PRM / FIA / FASSA) a plus
- Sound understanding of quantitative methods and the application of these to financial risk management
- Sound understanding of data science methods
- A minimum of 5 years relevant working experience
Other Skills And Attributes For Success
- Strong analytical skills and statistical aptitude in a modelling environment
- Experience in the development, review and validation of credit risk models (PD, LGD, EAD, ECL) under IFRS 9 and Basel internal rating-based models is a plus
- Proficient in MS office
- Proficient in SAS
- Proficient in VBA, R or Python
- Innovative, creative thinking
- Robust project management skills
- Solid presentation skills
- Effective time management
- Strong writing skills
- Initiative and enthusiasm
- Responsibility and maturity
- People skills
- Professionalism
- Confidence to be client-facing
- Above average linguistic aptitude
- Ability to work under pressure
- Flexibility to accept change and adapt
What Working At EY Offers
- Work for a globally integrated firm of actuarial and quantitative professionals across more than 150 countries, enabling optimised and consistent views across the globe.
- Work with and have access to industry experts, whilst gaining exposure across multiple engagements and clients in the financial services sector.
- Develop both your technical expertise and other skills such as project and stakeholder management.
- Further your continuous professional development through our in-house learning platforms as well as our external learning study policy.
- Work in a company culture that values diversity and inclusiveness, flexibility, employee wellness and corporate social responsibility.
- Receive ongoing mentoring, support and guidance to optimise your professional growth and progress your career at EY.
About EY
As a global leader in assurance, tax, transaction and advisory services, we hire and develop the most passionate people in their field to help build a better working world. This starts with a culture that believes in giving you the training, opportunities and creative freedom to make things better. So that whenever you join, however long you stay, the exceptional EY experience lasts a lifetime.
If you can confidently demonstrate that you meet the criteria above, please contact us as soon as possible.
It's yours to build.
Apply now.
Analyst Credit Risk
Posted today
Job Viewed
Job Description
Empowering Africa's tomorrow, together…one story at a time.
With over 100 years of rich history and strongly positioned as a local bank with regional and international expertise, a career with our family offers the opportunity to be part of this exciting growth journey, to reset our future and shape our destiny as a proudly African group.
Job Summary
Job summary
To support the credit risk process through carrying out a comprehensive and quality credit risk functions within the credit lifecycle and to create shared growth within the boundaries of internal policies and external regulations for Growth Business clients. To provide monitoring and analytical insight into evolving credit risk in order to support business decision making in achieving the set objectives.
Job Description
- Risk Management: To conduct quality credit risk assessments and reviews.
- Proactively manage credit risks associated with unsecured lending product.
- To produce and analyse relevant management information and insights to internal stakeholders.
- Source data on, for example overall performance and point in time status on customer's accounts/credit history, from various data sources within the ABSA domain as well as external organisations (i.e. Credit Bureaux) using Statistical Analysis Software (SAS) as well as database query tools.
- Consolidate the data in a logical manner such that it is analytical ready for SAS.
- Identify any data anomalies/trends and investigate possible causes for these. If necessary, suggest possible remedies to the portfolio's Management Team.
- Develop data driven strategies input for the business.
- Thorough understanding of Data and Systems Management.
- Execute unit testing (if required) to ensure that the proposed strategies are correctly implemented.
- Presentation to the various forums when required.
- Governance: Ensure the bank's credit, philosophy and all relevant legislation is adhered to.
- Customer Management: Investigate, provide insight and resolve on customer related issues.
- Manage key stakeholders across the business by ensuring their issues, objectives and priorities are reflected in the agreed solutions.
Educational Requirements
Bachelor's honours degree in Actuarial science, Business Management and Informatics, Statistics, Mathematical statistics, Economics or Econometrics or similar qualification.
Skills And Experience
Minimum 4 years' experience in banking or related field
Problem solving skills
Good Quantitative Skills
Credit Risk Management
Profitability modelling
SAS (Statistical Analysis System) – Base SAS, Enterprise Guide or SAS Viya
Microsoft Excel
Microsoft PowerPoint
Presentation skills
Education
Bachelor`s Degrees and Advanced Diplomas: Business, Commerce and Management Studies (Required)
Absa Bank Limited is an equal opportunity, affirmative action employer. In compliance with the Employment Equity Act 55 of 1998, preference will be given to suitable candidates from designated groups whose appointments will contribute towards achievement of equitable demographic representation of our workforce profile and add to the diversity of the Bank.
Absa Bank Limited reserves the right not to make an appointment to the post as advertised
Credit Risk Analyst
Posted today
Job Viewed
Job Description
Empowering Africa's tomorrow, together…one story at a time.
With over 100 years of rich history and strongly positioned as a local bank with regional and international expertise, a career with our family offers the opportunity to be part of this exciting growth journey, to reset our future and shape our destiny as a proudly African group.
Job Summary
To optimize the performance of the Personal Loans Collections function by designing, implementing, and monitoring data-driven strategies.
The role involves analyzing customer behavior, portfolio performance, and operational effectiveness to develop actionable insights that enhance recovery rates, reduce delinquency, and improve customer outcomes.
A strong analytical mindset, proficiency in data tools, and a deep understanding of credit lifecycle dynamics are essential for success in this role.
Job Description
Strategy, Planning and Risk Management
- Develop and / or optimize collections and high-risk account management strategies (preventing a customer rolling into collections) using leading-edge techniques / scoring to maximize collections, including the ownership of implementation of the strategies (Example TRIAD, Collections Scorecards).
- Participate in the strategy setting and design of the Collections Operations and External Debt Collectors incentive programs to ensure their effectiveness in motivating collectors and ensuring performance is improved to attain budgeted targets.
- Maintain documentation of end‐to‐end credit collections strategy.
- Develop strategy and policy tests to challenge and enhance current strategies.
- Ensure Management Information (MI) in place or is developed to monitor strategy performance and effective implementation/adherence by quality checking MI teams reports and reviewing the information the relevant product committees.
- Ensure that the required portfolio reviews are completed, review the results and make recommendations to the business leaders on how their business activities should be tweaked to improve portfolio performance.
Stakeholder and Relationship Management
- Coordinate and communicate collections activities with the respective BUs, Risk and Operations teams.
- Secure support from Collections and Recoveries Operations, Risk Teams, MI, Business teams, Finance, Product, Payments, Technology and HR to deliver collections programs.
- Support the BUs to deliver impairment targets and Loan Loss Rates aligned with the forecasting by providing proactive analysis and guidance on how to manage credit risk within acceptable levels.
- Review and report Collections performance and trends to the Portfolio Quality Review Meeting, Retail Credit Risk Committee, Group Risk teams, and Product Teams
Risk & Compliance
- Ensure all strategies comply with internal policies, regulatory requirements, and industry best practices.
- Support audits and risk reviews by providing data and documentation as needed.
Data Analysis & Insights
- Analyze portfolio performance, customer behavior, and operational metrics to identify trends, risks, and opportunities.
- Translate complex data into actionable insights and present findings to stakeholders.
Process Improvement
- Identify and implement process enhancements to streamline collections workflows and reduce operational friction.
- Monitor external trends and benchmark performance to inform continuous improvement.
Qualifications:
- Honours Degree in Mathematics and / or Statistics or equivalent NQF level 8 qualification.
- 5 years of relative banking experience of which 2 years should be in a similar role (preferably Retail Banking).
- Highly numerate and literate.
- Well-rounded credit professional with sufficient management experience.
Knowledge and skills:
- Knowledge of / in dealing with Retail Bank clients (Expert).
- Proven record of accomplishment in credit management & Sanctioning (Expert).
- Financial analysis and interpretation skills (Advanced).
- Stakeholder Management Skills (Advanced).
- Scorecard development (Expert).
- SAS Skills (Expert).
Education
Bachelor`s Degrees and Advanced Diplomas: Business, Commerce and Management Studies (Required)
Absa Bank Limited is an equal opportunity, affirmative action employer. In compliance with the Employment Equity Act 55 of 1998, preference will be given to suitable candidates from designated groups whose appointments will contribute towards achievement of equitable demographic representation of our workforce profile and add to the diversity of the Bank.
Absa Bank Limited reserves the right not to make an appointment to the post as advertised
Credit Risk Internship
Posted today
Job Viewed
Job Description
Kickstart your career at Pepkor Payments and Lending
We're offering exciting graduate internship opportunities within our Credit Risk and Data & Analytics teams. Whether your passion lies in Data Science, Business Intelligence (BI), or Credit Risk analytics, this is your chance to apply your analytical skills, learn from experienced professionals, and make an impact in the financial services industry.
About PPL:
Pepkor Payments and Lending (PPL) forms part of the Pepkor Group, and operates as a division of Pepkor Trading (Pty) Ltd, serving as a central support structure for Capfin and Tenacity Financial Services.
Being part of one of South Africa's largest and most trusted retail groups gives us a unique advantage: access to scale, expertise, and innovation. At PPL, we deliver specialised lending and payment solutions that not only drive the success of our retail partners but also strengthen our own business performance.
What's in It for You
- Real-world experience working on impactful projects
- Mentorship from skilled data and credit professionals
- Exposure to industry-leading tools and technologies (SQL, Python, Power BI, , etc.)
- Insight into credit decisioning, data analysis, and business performance metrics
- A friendly, supportive work place with perks like our reward & recognition programme, games lounge, onsite wellness clinic, canteen with subsidised meals, and bi-monthly socials
About the role
You'll work alongside our Data & Analytics and Credit Risk teams to:
- Analyse data to identify business trends and risk patterns
- Build reports and dashboards to support strategic decisions
- Develop and apply predictive models to improve business insights
- Gain exposure to BI, credit analytics, and data science processes
- Present insights that influence operational and credit performance
This role is ideal for graduates who enjoy problem-solving, data interpretation, and working in a fast-paced, analytical environment.
Who should apply
We're looking for someone who:
- Has a growth mindset and passion for data storytelling.
- Is detail-oriented and thrives on accuracy.
- Enjoys problem-solving and analytical thinking.
- Works well independently and collaboratively.
- Can prioritise tasks effectively in a fast-paced environment.
Minimum requirements:
- Relevant degree in one of the following:
o BCom Economics, Data Science, Statistics, or equivalent analytical qualification
o B-Degree in Data Science
- Knowledge of SQL, Python, Power BI, or similar tools is advantageous
If this sounds like your kind of opportunity, we'd love to hear from you
Don't miss out on this chance to build your future. Apply now and start your journey with Pepkor Payments and Lending
Closing Date: 31 October 2025
Preference will be given to candidates from designated Employment Equity (EE) groups, in line with Pepkor's commitment to transformation and diversity
Credit Risk Associate
Posted today
Job Viewed
Job Description
Job highlights
Full time
Johannesburg, Gauteng, South Africa
Job ID
R
Closing date
12/09/2025
Last Updated
10/09/2025
Credit Risk Associate (Metals)
Credit Risk
Melrose, Johannesburg
Based in South Africa, the successful candidate will be part of Glencore's global Credit Risk team for the metals & mining division. You will be responsible for financial and macroeconomic analysis, monitoring and updating credit ratings, managing counterparty exposures, assessing limit appetite and staying up to date with market news to make informed risk-based decisions.
Working within a dynamic, global team, you will collaborate closely with commercial credit, trading and logistics teams to ensure all portfolios are monitored and managed effectively. The role demands agility, adaptability and a strong interest in commodities and Glencore's business, along with a proactive mindset. Success will come from balancing multiple priorities in a fast-moving environment while helping to modernize and streamline risk processes across the business.
Responsibilities:
Conduct in-depth credit assessments of counterparties, including financial statement analysis, industry and country risk evaluation, and qualitative assessment of business model, including operations, market position and overall management strategy.
Managing collateral and insurance limits
Use large datasets to identify trends and support credit decisions with data-driven insights
Contribute to internal reporting, dashboards and documentation of model methodology and assumptions
Periodical and ad-hoc macro-economic and sector reporting.
Validating and explaining Credit Risk data generated from our various systems.
Maintaining Data Integrity across our various systems.
Assisting in the development of new and existing systems, processes and reports
Support and assist in developing credit risk evaluation tools (Credit pricing, Stress testing, …).
To communicate effectively with senior management and the credit team.
Ensure compliance with internal credit policies and external regulatory requirements.
Any other ad hoc duties that may be required from time to time.
Key relationships:
Credit Team (Switzerland)
Senior Risk Management team (Switzerland and London)
Front Office
Other Risk functions
Qualifications:
Honours degree in Finance, Accounting, Quantitative Management, Risk Management, Economics, Engineering or a related field.
Postgraduate qualification (CA(SA), CFA or equivalent) preferred.
Work experience:
3-5 years of finance, credit or risk management experience
Capital IQ and Bloomberg terminal experience preferred
Competencies:
Proficiency in Mandarin, both verbal and written
Advanced Excel capability and strong general IT literacy
Strong financial acumen, with the ability to interpret and apply financial analysis
Strong problem-solving and analytical skills, with the ability to assess complex situations and make informed decisions
Commercially minded, with a focus on adding business value
Keen interest in commodities, with curiosity about market trends and drivers
Proactive mindset with a strong willingness to learn and take on new challenges
Strong communication skills
High level of attention to detail and data accuracy, ensuring analysis is focused on delivering practical business benefits, often in tight deadlines
Multi-tasking and excellent management of time and priorities is essential
Ability to work independently & as part of a rapidly changing team
Need to be adaptable, flexible and entrepreneurial
Who we are
Glencore is one of the world's largest global diversified natural resource companies and a major producer and marketer of more than 60 commodities that advance everyday life. Through a network of assets, customers and suppliers that spans the globe, we produce, process, recycle, source, market and distribute the commodities that support decarbonisation while meeting the energy needs of today.
With over 150,000 employees and contractors and a strong footprint in over 35 countries in both established and emerging regions for natural resources, our marketing and industrial activities are supported by a global network of more than 50 offices.
Glencore's customers are industrial consumers, such as those in the automotive, steel, power generation, battery manufacturing and oil sectors. We also provide financing, logistics and other services to producers and consumers of commodities.
Glencore is proud to be a member of the Voluntary Principles on Security and Human Rights and the International Council on Mining and Metals. We are an active participant in the Extractive Industries Transparency Initiative.
We will support the global effort to achieve the goals of the Paris Agreement through our efforts to decarbonise our own operational footprint. We believe that we should take a holistic approach and have considered our commitment through the lens of our global industrial emissions. Against a restated 2019 baseline, we are targeting to reduce our Scope 1, 2 and 3 industrial emissions by 15% by the end of 2026, 25% by the end of 2030, 50% by the end of 2035 and we have an ambition to achieve net zero industrial emissions by the end of 2050, subject to a supportive policy environment. For more information see our Climate Action Transition Plan and the About our emissions calculation and reporting section in our 2023 Annual Report, available on our website at
Note*: All applications will be subject to potential background checks. You will be informed if this will be the case. Further information about the processing of your personal data will be made available during the application process. We'll seek your explicit consent prior to processing the data.
Be The First To Know
About the latest Banking risk Jobs in South Africa !
Credit Risk Analyst
Posted today
Job Viewed
Job Description
Key Responsibilities:
- Follow the Senior Analyst's lead to analyse a specific champion-challenger test and measure its impact.
- Engage with key stakeholders to gather critical information that could influence the tests and their outcomes.
- Establish the testing framework by leveraging data and developing reporting tools to monitor results.
- Collect, clean, and organize data from various sources to ensure accuracy and prepare it for detailed analysis.
- Deliver analytical solutions to address complex business challenges.
- Maintain comprehensive documentation of the analytical processes and findings.
- Present your analytical insights clearly and effectively to teammates and stakeholders.
- Conduct in-depth analyses on portfolio performance, regulatory changes, unexpected events, and operational issues.
- Utilize credit bureau data and other external sources to uncover valuable insights and trends.
- Optimize our multi-channel communication strategy for collections.
Qualifications and Experience:
- A degree in a numerate discipline, preferably Statistics / Mathematics / Engineering (Honours / Master's degree preferable)
- Knowledge and experience in statistical/data management software packages (SAS/SQL)
- Enterprise Miner would be advantageous
- Knowledge of the credit industry and credit life cycle management is preferred
- Hands-on experience of large-scale customer database data interrogation and manipulation would be advantageous
- Experience in collections would be advantageous
Skills:
- Excellent data interpretation skills
- Excel Knowledge
- Advanced problem solving, judgment and self-management skills
Behaviours:
- Collaborates - effectively works with others to achieve shared goals
- Decision Quality - consistently makes timely, well-rounded and informed decisions
- Ensures Accountability - takes accountability and ensures others are held to account on agreed upon performance targets
- Financial Acumen - understands and applies financial concepts and principles to make informed financial decisions
- Instills trust - inspires trust and gains the confidence of others by displaying honesty and integrity
- Manages Complexity - interprets and simplifies complex and contradictory information when resolving organisational problems
- Optimizes Work Processes - assesses and improves the efficiency, effectiveness, and quality of various work processes
- Organizational savvy - understands and navigates dynamics created by processes, systems, and people
Please ensure that your Line Manager is aware of your application.
Preference will be given, but not limited to candidates from designated groups in terms of the Employment Equity Act.
Credit Risk Internship
Posted 19 days ago
Job Viewed
Job Description
Kickstart your career at Pepkor Payments and Lending!
We’re offering exciting graduate internship opportunities within our Credit Risk and Data & Analytics teams. Whether your passion lies in Data Science, Business Intelligence (BI), or Credit Risk analytics, this is your chance to apply your analytical skills, learn from experienced professionals, and make an impact in the financial services industry.
About PPL:
Pepkor Payments and Lending (PPL) forms part of the Pepkor Group, and operates as a division of Pepkor Trading (Pty) Ltd, serving as a central support structure for Capfin and Tenacity Financial Services.
Being part of one of South Africa’s largest and most trusted retail groups gives us a unique advantage: access to scale, expertise, and innovation. At PPL, we deliver specialised lending and payment solutions that not only drive the success of our retail partners but also strengthen our own business performance.
What’s in It for You
• Real-world experience working on impactful projects
• Mentorship from skilled data and credit professionals
• Exposure to industry-leading tools and technologies (SQL, Python, Power BI, , etc.)
• Insight into credit decisioning, data analysis, and business performance metrics
• A friendly, supportive work place with perks like our reward & recognition programme, games lounge, onsite wellness clinic, canteen with subsidised meals, and bi-monthly socials
About the role
You’ll work alongside our Data & Analytics and Credit Risk teams to:
• Analyse data to identify business trends and risk patterns
• Build reports and dashboards to support strategic decisions
• Develop and apply predictive models to improve business insights
• Gain exposure to BI, credit analytics, and data science processes
• Present insights that influence operational and credit performance
This role is ideal for graduates who enjoy problem-solving, data interpretation, and working in a fast-paced, analytical environment.
Who should apply
We’re looking for someone who:
• Has a growth mindset and passion for data storytelling.
• Is detail-oriented and thrives on accuracy.
• Enjoys problem-solving and analytical thinking.
• Works well independently and collaboratively.
• Can prioritise tasks effectively in a fast-paced environment.
Minimum requirements:
• Relevant degree in one of the following:
o BCom Economics, Data Science, Statistics, or equivalent analytical qualification
o B-Degree in Data Science
• Knowledge of SQL, Python, Power BI, or similar tools is advantageous
If this sounds like your kind of opportunity, we’d love to hear from you!
Don't miss out on this chance to build your future. Apply now and start your journey with Pepkor Payments and Lending!
Closing Date: 31 October 2025
Preference will be given to candidates from designated Employment Equity (EE) groups, in line with Pepkor’s commitment to transformation and diversity
Head of Credit Risk: Credit Risk and Collections Strategy
Posted today
Job Viewed
Job Description
homechoice is a leading South African homeware retailer. For 40 years, we've been helping our customers create beautiful homes they love with an innovative range of quality products at prices they can afford.
We're seeking a dynamic, highly motivated individual to lead our Credit Risk and Collections Strategy function. The role focuses on strategic credit risk decisions, collections optimisation, oversight of IFRS 9 provisioning, and input into fraud initiatives, while providing leadership, analytics, and governance across the credit life cycle.
What you will love doing in this role
- Oversee credit risk assessment processes, risk models, scoring systems, underwriting criteria, and end-to-end workflows.
- Lead and implement credit risk policies, collections, and recovery strategies to optimise customer accounts, debtor costs, and cash yields.
- Lead a high-performing team of analysts responsible for forecasting receivables provisions and recoveries.
- Own debtor costs in the income statement and work with Finance on forecasts and reporting.
- Collaborate with Credit Operations to execute and review strategies, recommending improvements as needed.
- Represent Credit Risk in collections strategy and ensure alignment with business objectives.
- Design and maintain reporting tools (PowerBi), analytics, and forecasting models; utilise SAS, SQL and data analytics for insights.
- Engage with regulators, auditors, investors, and stakeholders to ensure compliance and manage emerging risks.
- Stay current with regulatory changes, industry trends, and emerging risks in credit management.
- Participate in talent management and capability-building within Credit Risk.
- Provide strategic leadership, fostering innovation, risk awareness, and continuous improvement.
What you'll need to do this role
Qualifications & Accreditations
- Bachelor's Degree in a numerate discipline (Statistics, Mathematics, or similar); Honors desirable.
Experience & Skills
- 8+ years' experience in credit risk, collections strategy, or recoveries, with exposure to retail credit portfolios or related fields within banking, fintech, insurance, or financial services.
- Leadership experience, including managing teams of analysts or managers.
- Strong forecasting and risk strategy expertise with advanced Excel; proficiency in SAS & SQL preferred.
- Proven ability to design and deliver credit risk policies, scoring systems, and governance frameworks.
- Excellent reporting, presentation, and influencing skills at senior and executive levels (Example to prepare and present at Credit Committee and Collections Forum)
- Knowledge of IFRS 9 provisioning principles (oversight level including technical modelling understanding).
- Knowledge of fraud risk controls and early warning indicators in credit portfolios.
What we love about you
- A strong can-do attitude with energy, resilience, and a drive for results.
- An innovative thinker who thrives on solving complex business challenges.
- Exceptional stakeholder management, relationship-building, and influencing skills.
- Attention to detail and strategic mindset in equal measure.
- A collaborative leader who grows people while holding teams accountable for performance.
- Quick to learn, adaptable, and always looking to raise the bar in credit risk management.
Behaviours we love
Wow my
customer
- Walk in my customers' shoes
- Deliver on my promises
- Deliver insight-led solutions my customers need
Treat the business as
my own
- Take accountability
- Be curious, creative & explore opportunities
- Do it right & at the right time
Play as a
team
- Be helpful
- Be inclusive
- Find the fun