35 Banking Management jobs in South Africa

Corporate and Investment Banking (CIB) Risk Management Graduate Programme

Job Overview

Business Segment: Corporate & Investment Banking

Location: ZA, GP, Johannesburg, Baker Street 30

Embark on a journey with our Corporate and Investment Banking (CIB) Risk Management Graduate Programme

At the forefront of shaping the future of Risk Management, we are committed to reducing risk while fostering innovation and excellence. Our Risk Management Graduate Programme is designed for individuals who are not only adept at mitigating risk but are also driven by curiosity, resilience, self-motivation, and a knack for creative problem-solving.

Risk Management is intricate and multi-faceted, encompassing a deep understanding of the Bank’s financial risk profile, establishing risk appetite, uncovering growth opportunities, and safeguarding the interests of our shareholders and investors. Our approach combines rigorous qualitative and quantitative analysis to ensure informed decision-making, compliance with regulations, and responsible action. We work closely with diverse sector and product segments to optimise returns while assessing a spectrum of risks including financial, economic, legal, political, regulatory, environmental, and reputational.

By joining our Risk Management graduate programme, you will gain unparalleled experience across critical areas of Corporate and Investment Banking. You will have the opportunity to engage with key businesses and transactions, working within domains such as Corporate Credit Risk, Non-Financial Risk, Real Estate Finance Credit Risk, Financial Institutions Credit Risk, Environmental, Social & Governance (ESG) Risk, Country & Sovereign Risk, Data Management, and Risk Assurance.

Why Standard Bank

“If you want to be the best, you need to learn from the best.”

Standard Bank placed 18th in the 2024 edition of Forbes' annual ranking of the World's Best Employers, a list that includes 850 top large multinational organisations. The bank emerged as the highest ranked company from Africa and ranked second in the Banking and Financial Services sector globally.

Qualifications

Post Graduate qualification (Completed or completing in 2025)

• Mathematics and Statistics
• Actuarial Science
• Financial Risk Management
• BCom Hons (Finance/Economics/Risk Management)
• BSc Hons (Environmental Science)
• PPE
• Must be a South African citizen
• Must be under 30 years of age
• Maximum of two years’ work experience
• Minimum of 65% average over all years of study

Key skills and attributes:

• Working collaboratively with others
• Resilience
• Creative problem solving and considered decision making
• Curiosity and willingness to learn
• Positive attitude and self confidence

If you are ready to take on this challenge and contribute to our dynamic team, apply now and shape the future ofCIB Risk Management with us.

What We Do:

We're Lula. We build innovative fintech products to help SMEs make cash flow. From instant access to funding to all-in-one business banking accounts, we're on it!

Our purpose is to help SMEs manage their business better, faster, simpler, Lula, so they can spend more time doing what they love.

Speaking of love, we’re looking for Lulas who love to make a difference to join our team and change the game.

CULTURE CODE

• We Embrace Curiosity- We continuously seek better ways to deliver value with a solutions-over-problems mindset.

• We win as One - We collaborate, build strong relationships and value diverse perspectives

• We’re Driven by Purpose - We are passionate and committed to delivering the best products and services for SMEs

• We Execute with Ambition - We set ambitious goals, embrace challenges, and deliver with focus and determination.

We are seeking an experienced individual with a background in product operations within a fintech or digital banking environment. This role is crucial for driving operational efficiency and delivering an exceptional customer experience for our banking product.

Key Responsibilities:

• Provide oversight and guidance on end-to-end banking operations, ensuring seamless coordination between internal teams and external service providers to deliver a frictionless customer experience at all times.
• Evaluate, design, and continuously refine banking operational processes in line with fintech best practice, focusing on automation, scalability, and efficiency.
• Manage day-to-day operations across various payment rails (EFT, card networks, instant payments, and merchant services), working closely with internal and external stakeholders to monitor and maintain uptime and integrity across all payment systems.
• Act as the business operations lead for integration and management of third-party vendors, banking partners, and the core banking system partner, ensuring service-level agreements (SLAs) are met, and that incidents are resolved promptly with minimal disruption.
• Use data dashboards and reports to track key operational metrics, including activation rates, transaction success rates, customer onboarding speed, compliance indicators, and turnaround times.
• Collaborate cross functionally with the customer support, sales, product and compliance teams to design and refine customer journeys from onboarding to transaction fulfillment, ensuring each touchpoint reflects operational excellence.
• Support strategic initiatives such as launching new financial products or enhancing operational risk frameworks.
• Act as a key stakeholder in operational readiness assessments and go-to-market execution plans.

• Bachelor’s degree in Finance, Business Administration, Banking, or related field.
• 5+ years of experience in banking operations, with at least 2 years in a fintech or digital banking environment.
• Strong understanding of digital payment ecosystems (EFT, card networks, instant payments, and merchant services)
• Proven ability to manage risk and ensure compliance in a fast-paced regulatory landscape.
• Hands-on experience with KYC/AML processes, transaction monitoring, and dispute resolution.
• Excellent analytical, problem-solving, and leadership skills.
• Experience with operations automation, CRM platforms, and BI reporting is a plus.
  
  

• Experience launching or scaling operations in a startup or high-growth fintech.
• Familiarity with South African fintech ecosystems and regulators (e.g., SARB, FSCA).
• Strong analytical and problem solving capabilities.
• Strong Strategic and critical thinking ability
• Agile project management experience.
• Ability to manage ambiguity in a fast paced environment
• Collaborative approach to solving problems with various stakeholders

Banking Operations Analyst

Apply: On site locations: Johannesburg | Time type: Full time | Posted on: Posted 30+ Days Ago | Job requisition id: JR9781

Kick-start your career in the online gaming world and experience the very latest in technology and innovation.

The Banking Operations Analyst is responsible for identifying, communicating, and resolving missing or erroneous deposit transactions, as well as addressing customer deposit complaints promptly to enhance customer experience and support revenue growth. The role also involves monitoring processing activities across multiple regions and taking corrective actions to ensure smooth operations and a positive customer experience on the Betway Platform.

Key Responsibilities:

• Accurate sourcing of statement data according to operational requirements.
• Timely resolution of escalations and queries based on SLA.
• Accurate manual credit entries to ensure optimal customer experience within SLA.
• Investigate system/process issues, escalate, and collaborate with internal and external teams to resolve processing problems.
• Review and update training manuals, SOPs, and product documents to enhance team knowledge.
• Build relationships with finance, call centers, and other teams for effective resolution and communication.
• Communicate process changes and relevant information to other departments for knowledge sharing.
• Research competitor offerings and suggest improvements to enhance customer experience.
• Identify potential risks in processes or systems and recommend mitigations.
• Engage in continuous self-development and upskilling.
• Perform manual reconciliations as needed.
• Identify and escalate data or statement issues.
• Troubleshoot issues with third-party processors and internal departments, proposing solutions to prevent recurrence.
• Stay informed about sporting events that could impact transaction volumes.
• Assist with testing and onboarding of new processing providers.
• Review and improve the customer journey and operational efficiency.
• Monitor reports for volume spikes and alert management and third parties.
• Collaborate with call centers to analyze volume drivers and root causes.
• Provide detailed shift analysis to ensure continuity and informed decision-making.
• Communicate processing issues effectively with supporting analysis for stakeholders.

Skills & Experience Required:

• Intermediate or advanced Excel skills.
• Understanding of transactional processing via mobile money, cards, e-wallets, internet banking, and vouchers.
• Technical knowledge of data sources, analysis, and reporting.
• Ability to identify trends through detailed analysis.
• Experience in reconciliation and statement auditing.
• Preferably a BCom degree or working towards one.
• Innovative, solution-oriented, deadline-driven, and good at time management.
• Adaptable to change, responsible, and accountable.
• Self-motivated and eager to learn.
• Ability to work independently and in teams.
• Strong attention to detail and communication skills.
• Own reliable transport and willingness to work shifts, including weekends and public holidays.
• Knowledge of financial product development/implementation is an advantage.

*Relevance to our Talent Management and Talent Development Programme will be considered in recruitment.

*Candidates may need to complete assessments.

This role requires trust and honesty, with access to sensitive financial data. A credit and criminal record check, as well as qualification verification, will be conducted. By applying, you consent to these checks, which are confidential and for verification purposes.

If you do not hear from us within 2 weeks, please consider your application unsuccessful.

The perfect place to work, play, and grow!

Founded in 1999, Betway has grown into a community of over 1,000 talented individuals across Africa. We are rooted in markets like Ghana and South Africa, expanding across East, West, and Southern Africa, embracing sports betting fans and offering diverse career opportunities in banking, finance, marketing, development, and customer care.

Join to apply for the Banking Operations Analyst role at Betway Africa

Join to apply for the Banking Operations Analyst role at Betway Africa

Get AI-powered advice on this job and more exclusive features.

Kick-start your career in the online gaming world and experience the very latest in technology and innovation.

The Banking Operations Analyst is responsible for the identifying, communicating and correcting / resolving of missing or erroneous deposits transactions as well as resolving customer deposit complaints timeously to improve and uphold a positive customer experience and protect and support revenue growth in the business. The Banking Operations Analyst is also responsible for the monitoring of processing throughout multiple regions and taking corrective actions should there be interruption to processing to ensure that we uphold a good customer experience across the Betway Platform.

Key Responsibilities:

• Accurate Sourcing of statement data as per the operational requirement.
• Timeous resolution of escalations/queries based on Company / Team SLA.
• Accurate and timeous capturing of manual credits to ensure our customers have received the best possible experience within the expected SLA.
• Investigate and highlight problematic processors / systems affecting transactional processing, escalate and drive resolution by assisting internal Devs and external third parties to get resolve processing issues.
• Review training manuals, Product documents and SOP’s provided and enhance the manuals with new information that can assist the team to enhance their knowledge.
• Build relationships with Finance, Call Centres and other internal and external teams to ensure optimal resolution of escalations and quick responses and implementation on development requests or information needed.
• Communicate changes in process / notifications from processors or banks and any other relevant information regarding Monies in to other departments to ensure knowledge sharing and to enable other teams to be better prepared to manage the customer’s experience.
• Investigate and Review competitor’s offerings through daily research and query/escalation monitoring and put forward researched suggestions of changes required to improve our offering and ultimately our customers experience with our brand.
• Identify possible risk areas in process or systems with suggestions for changes required to management to mitigate these risk areas and protect our Brand form financial loss or abuse.
• Consistently be improving skills and knowledge through Self-Development and Upskilling in all areas.
• Perform manual reconciliations where necessary.
• Identify data/statement issues and escalate to Appropriate 3rd party or internal departments to have issues resolved.
• Being able to Trouble shoot issues directly with 3rd party Processors, and internal departments to identify cause and put forward researched solutions suggestions to fix any current issues that might occur and prevent issues from occurring in future.
• Must be aware of current and upcoming sporting events and have insight on events that could contribute to volume spikes in the business.
• Assist with integration testing and on boarding of new processing providers
• Continuously review and evaluate the customer journey and actively take part in improving the customer’s experience.
• Identify and put forward areas for improvement in efficiency around process or policies through automation, bulk functions or enhancements to manual processes.
• Monitor Monies In reports and statistics daily to highlight spikes and alerts to management and 3rd parties to ensure minimal customer negative impact and quick resolutions.
• Work closely with the Call Centre to monitor volumes whilst investigating possible impacted areas and assist Call centre management to identify root causes of volume drivers and escalate to relevant responsible teams to take quick action.
• Include detailed analysis of shifts in handovers outlining the volume drivers and important information or actions taken during shift to ensure management and the team is always up to date and able to take follow up actions post shifts.
• Effectively communicate findings concerning processing issues to relevant stakeholders with informative and detailed supporting analysis of the issues being experienced so stakeholders can make informed decisions and take relevant actions.
  
  

• Intermediate / Advanced Excel Skills.
• A good functional understanding of transactional processing via Mobile money, Cards, E-cash/E-Wallet, Internet Banking and voucher purchases.
• Have a technical understanding of data sources, analysing of data and reporting
• Strong ability to identify tends in processing through detailed analysis.
• Strong Reconciliation / auditing of statements experience is essential.
• Having a BCom or working towards a BCom is preferable.
• Innovative and solution driven.
• Deadline driven and good time management.
• Adapt well to change.
• Strong sense of accountability and responsibility.
• Self-Development Driven.
• Ability to work under pressure.
• Ability to work alone and within a team.
• Strong attention to detail.
• Strong team player.
• Strong written and oral communication.
• Successful candidate must have own reliable transport.
• Successful candidate must be willing to work in a shift-based role with some shifts falling on weekends and public holidays as required by the business.
• Knowledge/exposure to financial product development/implementation would be an advantage.
• Please note we will apply relevance to our Talent Management and Talent Development Programme as part of our recruitment process.
• Shortlisted candidates may need to complete an assessment.
  
  

• Seniority level Entry level

• Employment type Full-time

• Job function Management and Manufacturing
• Industries Entertainment Providers

Referrals increase your chances of interviewing at Betway Africa by 2x

Johannesburg, Gauteng, South Africa 4 days ago

Roodepoort, Gauteng, South Africa ZAR27,000.00-ZAR55,000.00 1 month ago

City of Johannesburg, Gauteng, South Africa 2 days ago

City of Johannesburg, Gauteng, South Africa 3 days ago

Sandton, Gauteng, South Africa 3 days ago

City of Johannesburg, Gauteng, South Africa 3 weeks ago

Alberton, Gauteng, South Africa 2 days ago

Kempton Park, Gauteng, South Africa 1 week ago

Johannesburg Metropolitan Area 5 days ago

City of Johannesburg, Gauteng, South Africa 2 days ago

Johannesburg Metropolitan Area 1 week ago

Johannesburg, Gauteng, South Africa 5 days ago

Randburg, Gauteng, South Africa 5 days ago

Sandton, Gauteng, South Africa 2 weeks ago

Johannesburg, Gauteng, South Africa 1 month ago

Johannesburg, Gauteng, South Africa 5 days ago

Sandton, Gauteng, South Africa 4 months ago

Johannesburg, Gauteng, South Africa 3 days ago

Midrand, Gauteng, South Africa 2 weeks ago

Johannesburg Metropolitan Area 5 days ago

City of Johannesburg, Gauteng, South Africa 2 months ago

Sandton, Gauteng, South Africa 4 months ago

Johannesburg, Gauteng, South Africa 6 months ago

Johannesburg, Gauteng, South Africa 1 month ago

Johannesburg, Gauteng, South Africa 5 days ago

Randburg, Gauteng, South Africa 5 days ago

Johannesburg, Gauteng, South Africa 1 month ago

Roodepoort, Gauteng, South Africa 1 week ago

Johannesburg, Gauteng, South Africa 6 months ago

Johannesburg, Gauteng, South Africa 1 month ago

City of Johannesburg, Gauteng, South Africa 4 days ago

Johannesburg, Gauteng, South Africa 2 months ago

We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.

Manager, Systems and Operational Enablement, Investment Banking Operations

Job Overview

Business Segment: Corporate & Investment Banking

To support the Collateral Banking Book Function in day-to-day operational management of systems in line with business processes. To drive and manage product development in consultation with the Head of Global Banking Book Collateral through coordinating, influencing, and driving the value chain to deliver the product capability within client expectations, in support of the execution of the business strategy. To support and guide the Corporate and Investment Banking Teams through change and implementation.

Qualifications

Minimum Qualifications

• Degree in Business Commerce or equivalent qualification

Experience Required

5 - 7 years:

• Experience and understanding of business process improvement, process efficiencies, and effectiveness.
• Experience in identifying waste and duplication within a value chain and implementing medium to large scale projects across a back office and front line environment. Understands client demand and product sets specific to Corporate and Investment Banking.
• Exposure to the relationship-based client service model would be an added advantage.

Can you motivate operational teams, maintain client satisfaction and expand the company’s clientele?

Our client is a facilities management company specialising in the provision of professional cleaning and security services to a diverse client base across commercial and industrial sectors.

They have a national reach, and require a General/Branch Operations Manager to expand their footprint in the Western Cape and oversee daily operations. The role demands strong leadership, operational efficiency and the passion for delivering exceptional service.

The successful candidate will be responsible for ensuring the effective deployment, supervision and performance of cleaning and security teams across client sites.

Requirements:

• Valid driver’s license and willingness to travel between client sites
• Minimum 8 years’ experience in a similar operations or branch management role
• Proven leadership and team management skills
• Excellent organisational and problem-solving abilities
• Strong interpersonal and communication skills
• Relevant qualifications in Operations, Business Management or Facilities Management will be an added advantage

Duties and Responsibilities:

• Manage day-to-day operations of cleaning and security teams
• Ensure all staff are adequately trained, equipped and motivated to deliver high-quality service
• Oversee scheduling, attendance and performance management of site personnel
• Maintain strong relationships with clients through regular site visits and performance reviews
• Monitor compliance with health & safety, company policies and regulatory standards
• Drive operational efficiency and cost-effectiveness within the branch
• Prepare and present operational reports and KPIs to senior management
• Coordinate recruitment, onboarding and disciplinary processes in conjunction with HR

Business and Commercial Banking (BCB) Operations Graduate Programme

Job Overview

Business Segment: Business & Commercial Banking

Location: ZA, GP, Johannesburg, Simmonds Street

Operations grads get to be part of a World Class Operations journey in Johannesburg at our Simmonds offices. Our graduates get exposure to mentoring and coaching in addition to personal development. Our graduates get to work on exciting initiatives such as project management focusing on Automation, use of AI to transform business, digitisation, operational excellence and process improvement.

Key Responsibilities include:

• To automate and digitise operational processes.
• To improve and refine processes within Business and Commercial Banking to enhance efficiency and quality.
• To analyse data and provide insights into process performance and identify inefficiencies for enhanced client experience.
• Keep abreast of operational excellence trends.
• Ad hoc reporting and insights to inform business decisions.

Qualifications

Final year undergraduate, Honours or Masters Degree (Completed or currently completing in 2025) in a related or similar qualification to:

• Automation
• Digitisation
• Process Improvement and Analytics
• Data Analytics

Additional Information

• Must be a South African citizen
• Must be under 30 years of age
• No more than two years’ work experience
• Minimum of 65% average over all years of study

Key Skills and Attributes

• Working collaboratively with others
• Resilience
• Creative problem solving and considered decision making

Please note: All our recruitment processes comply with the applicable local laws and regulations. We will never ask for money or any form of payment as part of our recruitment process. If you experience this, please contact our Fraud line on +27 800222050 or

Our client is searching for a Senior Operations Analyst to join their team in Pretoria East. 

Job Purpose:

• To provide first-line support to clients on banking products and assist in processing electronic files for clients.

Role Responsibilities:

• Take accountability for client Bank files. Ensure that files are processed, and feedback are supplied to clients per update file.
• Confirm file layouts from clients and submissions to the Bank.
• Identify problems, communicate problems and follow up with the Bank or technical team.
• Ensure that the feedback files are created per client request.
• Maintain effective system information and ensure the updates occur timeously.
• Attend to client queries.
• Ensure client processes documentation is up-to-date
• Check client and Bank Limits.
• Monitor Account Verification Service-Realtime system and report any issues to BANK /Client.
• Ensure that alerts are resolved.

Preferred Requirements:

• Diploma in an administrative field
• A minimum of 5years’ experience in a similar role
• 5+ years’ experience in MS Office, especially Word and Excel
• SQL experience
• Sound knowledge of the Bank and Insurance industry

Personality Attributes:

• Exceptional written and verbal communication skills
• Able to keep the information confidential
• Should exhibit excellent time management and organizational skills to complete the assigned work effectively
• Honest and trustworthy
• Ability to work in a team and as an individual
• Good presentation skills
• Ability to work under pressure and adhere to deadlines