204 Banking Associate jobs in South Africa

Investment Banking Associate

Randburg, Gauteng Network Finance

Posted 5 days ago

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Job Description

A leading firm is seeking an Investment Banking Associate

Reference: NFR003330-Abi-1

You would be working on some of the most challenging mandates within the company' rapidly transforming landscape. M&A, Financial Modelling and advanced Excel skills would paint a picture that the hiring manager would love to see!

Duties & Responsibilities

Duties and Responsibilities:

  1. Execution of M&A Mandates and Transactions.
  2. Financial Modelling and Valuations.
  3. Investment Report writing and presentation to Investment Committees.
  4. Managing all stages of transactions.

Job Experience & Skills Required:

  1. Bachelor’s or Master’s Degree in a Business, Finance or Management.
  2. 5 or more years of Experience in Investment Banking/Corporate Finance/Private Equity.
  3. MBA from a top Business School or CFA is an advantage.
Package & Remuneration

800 000.00 - R 1300 000.00 - Annually

If you are interested in this opportunity, please apply directly.

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Investment Banking Associate Johannesburg North

Randburg, Gauteng Network Finance

Posted 5 days ago

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Job Description

Investment Banking Associate

Reference: NFR003330-Abi-1
A leading firm is seeking an Investment Banking Associate. You would be working on some of the most challenging mandates within the company’s rapidly transforming landscape. M&A, Financial Modelling and advanced Excel skills would paint a picture that the hiring manager would love to see!

Duties & Responsibilities

Duties and Responsibilities:

  • Execution of M&A Mandates and Transactions.
  • Financial Modelling and Valuations.
  • Investment Report writing and presentation to Investment Committees.
  • Managing all stages of transactions.

Job Experience & Skills Required:
  • Bachelor’s or Master’s Degree in a Business, Finance or Management.
  • 5 or more years of Experience in Investment Banking/Corporate Finance/Private Equity.
  • MBA from a top Business School or CFA is an advantage.
Package & Remuneration

800 000.00 - R 1300 000.00 - Annually

If you are interested in this opportunity, please apply directly.

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Customer Service

Northern Cape, Northern Cape Growth In Visionaries Marketing

Posted today

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Job Description

We are looking for a Customer Service Agent to join our team. Your responsibilities will include:

  1. Building and maintaining long-term customer relationships.
  2. Identifying and contacting potential clients.
  3. Communicating with clients to understand their advertising requirements and concerns.
  4. Participating in sales meetings and trade shows.
  5. Coordinating with the Marketing and Design teams to create promotional campaigns.
  6. Conducting in-depth research and being willing to travel to different locations.

To succeed in this role, you should be highly motivated with excellent marketing skills and familiarity with various advertising techniques. The ability to handle stressful situations and provide excellent customer service professionally and promptly will be advantageous.

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Customer Service

Growth in Visionaries Marketing

Posted 25 days ago

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Job Description

-DO YOU ENJOY WORKING WITH DIFFERENT PEOPLE EVERYDAY?
-DO YOU HAVE AN OUTGOING, ENERGETIC PERSONALITY br>
We are looking for an Customer Service Agent to be a part of our team. Your job responsibilities will include building and maintaining long-term customer relations. Besides, you will also be responsible for identifying and contacting potential clients. You should also be able to communicate with clients to understand their advertising requirements and concerns.
As an Customer Service Agent, you should be able to participate in various sales meetings and trade shows. Furthermore, you should be able to coordinate with the Marketing and Design team in creating promotional campaigns. Also, you should be able to conduct in-depth research and willing to travel to different locations.
To be able to perform in this job role, you should be highly motivated and have excellent marketing skills. You should also be familiar with various advertising and marketing techniques. A successful candidate should also be able to handle stressful situations. Your ability to provide excellent customer service in a professional and timely manner will be advantageous.
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Customer Service

Sandton, Gauteng Protea Global BPO Pty Ltd - Shorza

Posted today

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Job Description

Customer Experience Specialist Location: Sandton offices Working Hours: UK business hours Were partnering with a fast-growing, adventure-focused company based in Sandton, on a mission to bring excitement and challenge back into peoples lives. They create epic, globe-trotting endurance events and adventure experiences that push boundaries and theyre looking for a passionate Customer Experience Specialist to join their team. About the Client: This company blends adrenaline, exploration, and social impact, raising funds for environmental causes while delivering unforgettable adventures. Their projects include global endurance horse racing and innovative adventure machines you can only earn through participation. Theyre a dynamic startup with a bold vision and a rapidly growing community of loyal customers. The Role: As a Customer Experience Specialist, youll be the frontline contact for customers from their first enquiry through to post-adventure follow-up. Your mission is to deliver an exceptional experience that turns customers into lifelong fans who cant wait for their next challenge. This role involves a lot of written communication crafting engaging, thoughtful emails and messages that guide customers smoothly through their adventure journey. But youll also get to chat live on the phone and via online messaging, juggling multiple conversations and building rapport. Youll be the eyes and ears of the customer experience team, gathering feedback and stories, sharing insights with marketing and operations, and helping shape continuous improvements across the business. Because this is a small, evolving company, youll need to be flexible, proactive, and ready to roll up your sleeves. Expect a fast-paced onboarding and the opportunity to get involved in a variety of projects beyond your core responsibilities. Key Responsibilities: Respond promptly to customer enquiries via email, phone, social media, and other channels Drive sales by nurturing leads and encouraging bookings Manage customer admin to ensure smooth pre-adventure preparation Lead customer communication on individual adventures, including managing group chats and responding outside regular hours when needed Maintain and update customer handbooks and internal knowledge bases Create and manage customer communication templates and support marketing content creation Collect customer stories and feedback to fuel marketing campaigns and service improvements Support the veterans programme and contribute ideas for continuous improvement What Youll Need: Outstanding customer service skills with excellent written and verbal communication Ability to write engagingly and adapt to a brands unique tone of voice Proactive mindset with strong organisational skills and tech-savviness Flexibility to cover varied work hours, including some weekends when adventures are active Enthusiasm for adventure culture and willingness to travel occasionally to support events Experience with platforms like monday.com is a plus Why This Role? Full-time position with flexible working hours Join a passionate, close-knit team in a company thats shaking up the adventure and travel space Be part of a company that supports environmental causes and creates unforgettable experiences Please note that if you havent heard from us within two weeks of submitting your application, you can assume it was unsuccessful.
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Customer Service

Cape Town, Western Cape Clarion Printed Products

Posted 2 days ago

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Job Description

permanent

A well-established digital printing company in Epping, Cape Town invite applications for a level customer service/production coordinator preferably from a retail print background to administer key account logistics and campaign implementation. Previous experience in printing (digital, screen and litho) manufacturing and finishing processes is essential.

Responsibilities:

  • Receive production requests and prioritise accordingly to meet deadlines
  • Read, process, comprehend, and follow the detailed written and verbal instructions of the customers prior to starting the job to assure the job is done correctly and to clients satisfaction
  • Work with production staff and sales staff to ensure customer expectations are met
  • Manage account services through quality checks on client products and follow-up with timeous communication
  • Coordinating delivery schedules, arranging collections, installations of products and services

Required:

  • Previous experience in printing (digital, screen and litho) manufacturing and finishing processes essential.
  • Aptitude to learn quickly 
  • Must be able to multi-task 
  • Must be able to work independently 
  • Excellent written and communication skills 
  • Strong customer service skills 
  • Detail oriented, organised, and deadline-driven
  • Must be able to work extended hours to meet campaign deadlines if necessary is non-negotiable
  • Previous project management experience will be an advantage
  • Must have driver's licence and own transport

If you meet the above requirements please send Cv's to '>

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Customer Service

Cape Town, Western Cape Galaxy Outsourcing

Posted 6 days ago

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Job Description

permanent

Remuneration:  R12,600
Monthly bonus:  R2,000

The most important requirements for this role:

  • You must have and love a cat.
  • Be able to work 2 Sundays per month 
  • At least one year's contact centre experience (or be a really impressive communicator if you don’t have formal experience).
  • You must have a fast broadband connection with good upload and download speed.
  • You must be able to communicate effectively in English to customers from the UK.
  • You must love cats! This is a role for someone who has a passion for customer service and a passion for cats.

About the company:
Our company is one of the leading premium cat food brands in the UK, renowned for our commitment to using real meat in our recipes. We pride ourselves on being the best and only meat-only premium cat food, dedicated to providing the highest quality nutrition for cats. Our mission is to ensure that every cat receives the best possible diet, and we are looking for purr-fectly passionate individuals to join our team and contribute to this goal.

Who we are looking for:
We are seeking individuals who are enthusiastic about customer service and share our love for cats. The ideal candidate will have:

  • Experience in a contact centre environment, showcasing their ability to handle customer inquiries and provide exceptional service.
  • A cheerful personality and a pleasant, clear voice that makes customers feel welcome and valued.
  • Strong computer literacy, ensuring you can navigate various software and systems with ease.

Requirements:

To successfully perform the role of a home-based customer service representative, you will need:

  • A quiet office space at home, free from distractions, with a reliable fibre internet connection.
  • A laptop or desktop computer that meets our technical specifications.
  • Back-up power solutions to protect against load shedding, ensuring you can work uninterrupted.

If you’re feline like this is the purr-fect role for you and you’re ready to join a company that values both customer service and feline friends, please send your CV to   with the reference: CC07/07  in the title.

We look forward to welcoming a new member to our dedicated team of cat enthusiasts! Don’t paws, apply now and make this oppawtunity your

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Customer Service Engineer

Johannesburg, Gauteng PANalytical (Proprietary) Limited

Posted today

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Job Description

Do you want to be a part of an ambitious, fast-growing, international company with a friendly and inclusive culture?

Are you keen to drive growth within a leading global organization whose purpose is to work with our customers, to make the world a better place?

Are you looking for an opportunity to work on complex, innovative analytical software systems?

Those who are always thinking ‘what if…’. Does this sound like you? Then read on!

MAIN PURPOSE OF JOB :

Responsible for being part of the regional team with on-site installations / commissioning, routine maintenance, repair, verification and calibration of Malvern Panalytical’s product lines in the African region. Provides pre- and post-sales support for the South African managed territory.

REPORTING LINE :

RESPONSIBILITIES :

  • Works independently and as part of the team in accurate diagnosis and solution of customer instrument problems.
  • Provides operational training to customers, typically at point of installation, but additionally to ensure effective and safe operation of Malvern Panalytical Instrumentation.
  • Responsible for meeting customer expectations for Malvern Panalytical Instruments’ service.
  • Ensures, own documentation is appropriate and timely, including expense, installation and maintenance reports.
  • Works closely with sales and takes advantage of opportunities to promote Malvern Panalytical products and services.
  • Completes training and maintains knowledge and documentation relating to product portfolio.
  • Follows and promotes Malvern Panalytical’s / Customers’ laboratory and safety practices, ensuring safety files and site access is in order and up to date.
  • Manages own company assets; spare parts stock / kits, company car, telephone, tools, literature, software and computers,
  • Provides telephone support to customers
  • Travels extensively and as necessary to achieve the above.
  • Helping to grow customer satisfaction using standard KPI’s

What do you need to be successful in this role?

  • Experience of working with X-Ray based scientific instrumentation is an advantage.
  • National Diploma in Electronics, Electrical Engineering or equivalent
  • A strong team player, Self-motivated with good communication and organizational skills, who can work independently at customer sites
  • A passion and drive to provide the highest level of customer satisfaction
  • Analytical trouble shooting and problem-solving skills.
  • Demonstrable experience of working on customer sites.
  • Proven experience in a customer field service environment will count favorably.
  • Current, full RSA driving license.
  • Liaise frequently with manager and customer support colleagues. Regular interface with sales team, and other parts of the business required to maintain customer satisfaction.

Why you should join Malvern Panalytical :

  • A fast learning curve in an exciting, challenging, and open environment, where you will work within an interdisciplinary team
  • Varied and interesting work, career development and growth, collaborative working
  • A vibrant and multicultural team of smart people
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Customer Service Engineer

Johannesburg, Gauteng OMEGA, Inc.

Posted today

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Job Description

Customer Service Engineer page is loadedCustomer Service Engineer Apply locations Johannesburg, ZA time type Full time posted on Posted 12 Days Ago job requisition id 15187

Do you want to be a part of an ambitious, fast-growing, international company with a friendly and inclusive culture?

Are you keen to drive growth within a leading global organization whose purpose is to work with our customers, to make the world a better place?

Are you looking for an opportunity to work on complex, innovative analytical software systems?

Those who are always thinking ‘what if…’. Does this sound like you? Then read on!

MAIN PURPOSE OF JOB:

Responsible for being part of the regional team with on-site installations / commissioning, routine maintenance, repair, verification and calibration of Malvern Panalytical’s product lines in the African region. Provides pre- and post-sales support for the South African managed territory.

REPORTING LINE:

Customer Services Manager - South Africa

RESPONSIBILITIES:

  • Works independently and as part of the team in accurate diagnosis and solution of customer instrument problems.
  • Provides operational training to customers, typically at point of installation, but additionally to ensure effective and safe operation of Malvern Panalytical Instrumentation.
  • Responsible for meeting customer expectations for Malvern Panalytical Instruments’ service.
  • Ensures, own documentation is appropriate and timely, including expense, installation and maintenance reports.
  • Works closely with sales and takes advantage of opportunities to promote Malvern Panalytical products and services.
  • Completes training and maintains knowledge and documentation relating to product portfolio.
  • Follows and promotes Malvern Panalytical’s/Customers’ laboratory and safety practices, ensuring safety files and site access is in order and up to date.
  • Manages own company assets; spare parts stock/kits, company car, telephone, tools, literature, software and computers,
  • Provides telephone support to customers
  • Travels extensively and as necessary to achieve the above.
  • Helping to grow customer satisfaction using standard KPI’s

What do you need to be successful in this role?

  • Experience of working with X-Ray based scientific instrumentation is an advantage.
  • National Diploma in Electronics, Electrical Engineering or equivalent
  • A strong team player, Self-motivated with good communication and organizational skills, who can work independently at customer sites
  • A passion and drive to provide the highest level of customer satisfaction
  • Analytical trouble shooting and problem-solving skills.
  • Demonstrable experience of working on customer sites.
  • Proven experience in a customer field service environment will count favorably.
  • Current, full RSA driving license.
  • Liaise frequently with manager and customer support colleagues. Regular interface with sales team, and other parts of the business required to maintain customer satisfaction.

Why you should join Malvern Panalytical:

  • A fast learning curve in an exciting, challenging, and open environment, where you will work within an interdisciplinary team
  • Varied and interesting work, career development and growth, collaborative working
  • A vibrant and multicultural team of smart people
  • C areer development and growth

YES, I WANT THIS JOB!

Please click on apply.

#LI-MG1

About Malvern Panalytical

We draw on the power of our analytical instruments and services to make the invisible visible and the impossible possible.

Through the analysis of materials, our high precision analytical systems and top-notch services support our customers in creating a better world. We help them improve everything from the energies that power us and the materials we build with, to the medicines that cure us and the foods we enjoy. We partner with many of the world’s biggest companies, universities and research organizations.

We are committed to Net Zero in our own operations by 2030 and in our total value chain by 2040. This is woven into the fabric of our business, and we help our employees and customers think about their part in creating a healthier, cleaner, and more productive world.

With over 2300 employees, we serve the world, and we are part of the Spectris Group, the world-leading precision measurement group.

We are Malvern Panalytical. We’re BIG on small.

Malvern Panalytical, part of the Spectris Group, are committed to a diverse and inclusive culture where everyone can thrive and achieve a fulfilling career. Changing the world isn’t something you can do on your own, or with a single way of thinking; it takes a wide collection of experiences, stories, knowledge, and expertise. We encourage applications from underrepresented individuals and people with diverse backgrounds. We are an inclusive organization and we prize diversity. Your unique perspective is important to us.

About us - Malvern Panalytical, Micromeritics and SciAps.
Together we are a powerful and highly complementary combination of market leading technologies.

We are the toolmakers for the world's most innovative companies, academic institutions, and government laboratories.We are their partners in discovery.

Malvern Panalytical instruments analyze the chemical, physical and structural nature of materials, from proteins to polymers and semiconductors to minerals. Our leading technologies measure particle size, shape, concentration and zeta potential, biomolecular interactions and stability, elemental concentrations and crystallographic structure.

Micromeritics manufactures systems for the characterization of particles, powders, and porous materials for a wide- range of end markets including catalysts, chemicals, building materials, clean-tech and battery. Our leading technologies measure surface area, porosity, density, adsorption and particle activity.

SciAps specializes in portable X-ray fluorescence (XRF), laser-based (LIBS) and near-infrared (NIR) analyzers to measure any element in any environment. SciAps is the Center of Excellence for our handheld instruments.
We have a global footprint with R&D and manufacturing sites in North America, Europe, and Asia.

We are more than 2,500 employees in a customer-focused organization with sales and service offices in 20 countries, all committed to delivering expert and responsive customer support.

Part of Spectris plc, a publicly traded FTSE 250 company, Spectris combines precision with purpose, delivering progress for a more sustainable world. Precision is at the heart of what we do – our leading, high-tech instruments and software equip our customers to solve some of their greatest challenges to make the world cleaner, healthier and more productive.

Malvern Panalytical, Micromeritics & SciAps
Your Partners in Discovery

Malvern Panalytical, Micromeritics and SciAps, part of the Spectris Group, are committed to a diverse and inclusive culture where everyone can thrive and achieve a fulfilling career. Changing the world isn’t something you can do on your own, or with a single way of thinking; it takes a wide collection of experiences, stories, knowledge, and expertise. We encourage applications from underrepresented individuals and people with diverse backgrounds. Although we always select the most qualified applicant for each role and make all decisions without regard to race, sex, age, or any other protected class, we are an inclusive, equal opportunity organization that prizes diversity. Your unique perspective is important to us.

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Customer Service Manager

Eastern Cape, Eastern Cape Tyron Consultancy

Posted today

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Job Description

Customer Service Manager required in Port Elizabeth.

To lead and manage the Customer Services Team in Port Elizabeth. This role is responsible for overseeing for the department’s operations, implement strategies to improve service, and help retain customers through efficient problem-solving, as well as maintaining high standards in all aspects of customer service.

To provide support to Directors, Area Managers, and Sales Teams, and driving a culture of continuous improvement.

The Customer Services Manager will also oversee ongoing training and development on key systems including and mostly importantly SAP, along with Online B2B, and actively promote engagement through Viva Engage.

Duties and Responsibilities:

  • Supervise and motivate Customer Service team, ensuring they are well-trained and equipped to handle customer inquiries and
  • Ensure all Customer Services policies and procedures are regularly reviewed, updated, and strictly adhered
  • Oversee the execution of daily, weekly, and monthly operational tasks within the Customer Services
  • Review weekly team performance statistics and assess productivity in collaboration with the Team
  • Conduct weekly reviews of credit note statistics and implement corrective actions where
  • Manage the Ordering Ticketing System (OTRS), ensuring timely and effective issue resolution.
  • Handle escalated customer queries, providing high-level support and maintaining service
  • Oversee and support Indent and Export Coordinators, ensuring accuracy and compliance in related
  • Manage the outbound sampling process through the relevant coordinator, ensuring timely dispatch and
  • Process all customer credits and returns in line with company policies and timelines.
  • Communicate proactively with customers regarding delayed shipments and manage expectations
  • Contribute to the development of customer service strategies, ensuring they align with overall business
  • Analyze customer feedback, identify areas for improvement, and implement new strategies to enhance customer service

Experience & Qualification:

  • Matric + relevant tertiary qualification
  • 3+ years management experience
  • Call center experience
  • Computer Literate on MS Office, Excel
  • Customer facing experience
  • SAP S4 HANA
  • Customer-Centric Mindset: Demonstrates a high level of customer service ethic with a commitment to delivering exceptional service across all interactions.
  • Alignment with Company Values: Displays a strong understanding of and alignment with the company’s goals, values, and culture.
  • Interpersonal Skills: Builds and maintains effective relationships with internal and external stakeholders through respectful and professional engagement.
  • Communication Skills: Exhibits exceptional verbal and written communication abilities, with a strong emphasis on accuracy and attention to detail.
  • Time Management & Results Orientation: Manages time effectively, prioritizing tasks to meet deadlines while remaining detail-oriented and focused on outcomes.
  • Team Leadership: Acts as a team player who can inspire, support, and lead others towards shared goals.
  • Leadership Capabilities: Leads by example with confidence, professionalism, and a proactive approach to challenges and change.
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