920 Bank Clerk jobs in South Africa
Cash and Bank Clerk
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JOB SUMMARY
The Cash and Bank Clerk is responsible for ensuring accurate and timely processing, matching, and reconciliation of all daily cash and bank transactions across KFC stores, including aggregator sales. This role involves using the company's integrated financial systems to allocate deposits correctly by store and date, manage petty cash, and support daily variance reporting. The role also includes reconciliation of sales from third-party delivery platforms to ensure completeness and accuracy.
General and Task Management
Daily Transaction Matching
Match the cash and bank deposits to the correct store and date using the company's integrated financial system.
- Investigate and resolve unmatched or variance transactions daily.
- Escalate unresolved variances to relevant departments (e.g., operations, store managers).
Bank Reconciliations
- Perform daily and monthly reconciliations of bank accounts to ensure all transactions are accurately recorded.
- Ensure all bank transactions (e.g., EFTs, card payments, cash deposits) are accounted for and correctly allocated.
Cash Controls
- Monitor and follow up on late or missing cash deposits from stores.
- Liaise with banking institutions or cash collection service providers where needed.
Petty Cash Management
- Process petty cash requests and reimbursements in line with company policies.
- Review and verify supporting documents for all petty cash claims.
- Maintain accurate petty cash records and ensure timely reconciliation of petty cash balances.
Customer Refunds
- Review and verify refund requests against original purchase records, payment receipts, or order information.
- Confirm customer eligibility for a refund according to company policy
- Maintain accurate and secure documentation for audit purposes.
Catering Order and WI CODE
- Verify order details including quantities, delivery dates, and special requirements.
- Liaise with catering suppliers to confirm orders and delivery arrangements.
- Maintain a catering order log for tracking and reporting purposes.
WI Code Management
- Generate WI Codes for prepaid catering transactions and communicate them to relevant parties.
- Verify prepayments in the company bank account before issuing WI Codes.
- Track WI Code usage to ensure correct redemption at stores or kiosks.
- Resolve WI Code-related queries from customers, stores, and suppliers.
- Monitor WI Code limits and redemption rules to prevent misuse.
Reporting
- Compile and distribute daily banked difference reports to the Operations and Finance departments.
- Provide supporting documentation for audits or internal reviews.
System Maintenance and Support
- Maintain accurate records within the integrated matching system.
- Assist with testing and implementing updates or enhancements to the matching system.
Compliance and Procedures
- Ensure all transactions comply with company policies and financial controls.
- Identify process improvement opportunities and assist in updating standard operating procedures.
PROBLEM SOLVING AND ANALYSIS
- Well defined processes
- Quotations for catering orders – Ensuring the specific store have enough stock for the order
- Catering - Which store to use which will suit the customer the best
QUALIFICATIONS / COMPETENCIES / SKILLS:
- Experience with bank reconciliations, petty cash management, and transaction matching systems (experience with POS and ERP systems advantageous).
- Strong attention to detail and high level of accuracy.
- Excellent organizational and time management skills.
- Strong Excel skills and working knowledge of accounting software.
- Minimum 1 years' experience in a similar role, preferably in a multi-store retail or QSR environment
Accounting Clerk: Bank Reconciliation
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Accounting Clerk: Bank Reconciliation
REF NO: HR 5/1/2/3/43
SALARY: R per annum
CENTRE: Compensation Fund, Pretoria
REQUIREMENTS: Grade 12/Matric certificate (NQF 4). No experience. Knowledge:
Compensation Fund policies, procedures and processes. Customer Service (Batho Pele Principles). COIDA. Financial control processes. Data capturing. GRAP. Legislative Requirements: PFMA. National Treasury Regulations. Skills: Computer literacy. Communication (verbal and written). Interpersonal relations. Telephone Skills and Etiquette. Problem solving and decision making.
DUTIES: Maintain the Funds bank accounts. Perform manual and electronic
reconciliation process. Provide administrative support.
ENQUIRIES: Ms S Mahlakwane at
APPLICATIONS: Chief Director: Corporate Services: P O Box 955, Pretoria, 0001 or hand deliver
at 167 Thabo Sehume & Madiba Street, Delta Heights Building or direct your application to: Jobs-
FORATTENTION: Sub-directorate: Human Resources Planning Practices and Administration,
Compensation Fund.
NOTE: Coloureds, Indians Whites and Persons with disabilities are encouraged to
apply.
CLOSINGDATE: 19 September 2025 at 16:00 (walk-in) and 00:00 (online)
NOTE: All attachments for online application must include an application form Z83 and
CV only, in PDF and as one (1) document or attachment, indicate the correct job title and the reference number of the post on the subject line of your email. Use the correct email address associated with the post. JPEG (picture/snapshot) application will not be accepted. Failure to do so, your application will be disqualified. Applications quoting the relevant reference number must be submitted on the new form Z83, obtainable from any Public Service Department or on the internet at Received applications using the incorrect application for employment (old Z83) will not be considered. Each post(s) advert must be accompanied by its own application form for employment and must be fully completed, initialled and signed by the applicant as instructed below. Failure to fully complete, initial and sign the Z83 form will lead to disqualification of the application during the selection process. All fields of Section A, B, C and D of the Z83 must be completed in full. Section E, F, G (Due to the limited space on the Z83 it is acceptable for applicants to indicate refer to CV or see attached. However, the question related to conditions that prevent re-appointment under Part "F" must be answered and declaration signed. Only an updated comprehensive CV (with detailed previous experience if any) and a completed and signed new Z83 application form is required. Only shortlisted candidates will be required to submit certified copies of qualifications and other related documents on or before the day of the interview following the communication from Human Resources and such qualification(s) and other related document(s) will be in line with the requirements of the advert. Non-RSA Citizens/Permanent Resident Permit holders in possession of foreign qualifications must be accompanied by an evaluation report issued by the South African Qualification Authority (SAQA) (only when shortlisted). The Department does not accept applications via fax. Applicants who do not comply with the abovementioned instructions/ requirements, as well as applications received late will not be considered. Failure to submit all the requested documents will result in the application not being considered. Correspondence will be limited to shortlisted candidates only. All shortlisted candidates shall undertake a pre-entry practical exercise as part of the assessment method to determine the candidate's suitability based on the post's technical and generic requirements. The requirements for application of Senior Management Services (SMS) include the successful completion of a SMS Pre-entry programme (Nyukela) as endorsed by the National School Government (NSG). Prior to appointment, a candidate should therefore have proof that they have registered for the Pre- Entry Certificate and have completed the course. The cost for Nyukela is at the applicants own expense. The course is available at the NSG under the name Certificate for entry into SMS and the full details can be obtained by following the below entryprogramme/. All shortlisted candidates for SMS posts will be subjected to a technical competency exercise that intends to test relevant technical elements of the job, the logistics of which be communicated by the Department, following the interview and technical exercise, the selection panel will recommend candidates to attend generic managerial competencies using the mandated DPSA SMS competency assessment tools. Suitable candidates will be subjected to a personnel suitability check (criminal record, citizenship, credit record checks, qualification verification and employment verification). Please note by responding to the advertisement, you consent to the collection, processing, and storing of your Personal Information in accordance with the Protection of Personal Information Act (POPIA) Your information will be used soley for the purpose of this promotion and will not be shared with third parties without prior consent unless required by law. If you have not been contacted within eight (8) weeks after the closing date of this advertisement, please accept that your application was unsuccessful. The Department reserves the right not to make any appointment(s) to the below advertised post(s). The successful candidate will be required to enter into an employment contract and
a performance agreement. The Department is an equal opportunity affirmative action employer. The Employment Equity Plan of the Department shall inform the employment decision. It is the Department's intention to promote equity (race, gender and disability) through the filling of this post(s)
Customer Service
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Customer Service
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Hiring: Customer Service & Admin (Bilingual) — Helderberg Basin
Own the switchboard. Drive orders. Orchestrate events.
You'll:
• Capture same-day orders (zero errors)
• Invoice within 30 mins of confirmation
• Route calls in <10s & log every lead
• Coordinate trade shows/reseller days
Must-haves:
• English & Afrikaans
• Helderberg-based
• Fast, accurate admin & pro phone manner
• CRM/invoicing/Sheets confidence
• Driver's licence & transport
Nice-to-haves:
4x4/overlanding passion; event experience
To Apply (no generic CVs)
: Please use the below link for more details on how to apply.
Applications will only be considered when the instructions have been followed.
Customer Service
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We at Assist World are looking for a highly motivated
Virtual Assistant (VA)
on behalf of client, who thrives in dynamic, fast-paced environments. The ideal candidate will have strong communication skills, be comfortable using AI tools and demonstrate initiative in solving problems and improving processes.
This role begins as a
2-month contract
with the opportunity to transition into a longer-term engagement on a month-to-month basis.
Key Responsibilities
- Manage customer service inquiries with professionalism and empathy across email and other communication channels.
- Support daily operational tasks, ensuring smooth coordination between teams and stakeholders.
- Organize and maintain inboxes, respond to messages, and flag priority communications.
- Utilize AI tools (e.g., ChatGPT, Gemini) to draft, proofread and optimize responses, processes, and documents.
- Assist in developing streamlined processes for efficiency and scalability.
- Provide ad hoc support on special projects as the company grows.
Qualifications
- 3 -5 years experience as a Virtual Assistant, Customer Support Specialist or similar role.
- Strong written and verbal communication skills in English.
- Tech-savvy with the ability to quickly learn and use AI tools, CRMs, and productivity platforms.
- Highly organized, detail-oriented and capable of managing multiple priorities.
- Independent, proactive, and solution-driven mindset.
- Flexible and adaptable to the needs of a startup environment.
Preferred Skills
- Experience in health tech or startup environments.
- Familiarity with project management or customer support platforms.
- Creative problem-solving and process improvement mindset.
Customer Service
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Overview
We are seeking highly motivated Customer Service & Sales Specialists with proven experience in both delivering exceptional client support and driving sales results. This is a fast-paced, performance-driven environment where your communication skills, professionalism, and ability to connect with customers will directly impact success.
Key Responsibilities:
Client Engagement
- Handle inbound and outbound calls with professionalism, confidence, and energy.
- Drive sales performance by identifying opportunities, upselling, and closing with impact.
- Improve client service experience, create engaged clients, and facilitate organic growth
- Deliver outstanding customer service by addressing client needs, resolving concerns, and ensuring a positive customer journey.
- Ensure follow up and follow through on all client queries
- Identify any potential errors or obstacles that may arise which might impact client experience,
- Display leadership through your actions by accepting responsibility for daily deliverables and ensuring turnaround times are achieved.
- Maintain forward thinking and proactiveness by taking ownership of every interaction with the client and managing the clients queries from end-to-end
- Lead Management: Handle new case leads from sources such as social media and word-of-mouth.
- Case Creation: Create new case files by capturing essential client details, including name, phone number, and email.
- Client Communication: Manage initial calls through an automated dialer system, ensuring all interactions are professional and timely.
- Scripted Communication: Read the Welcome Script to clients who are interested in proceeding with case creation.
- Consistently achieve performance targets for both quality and sales metrics.
- Work collaboratively within a team while demonstrating personal accountability for results.
Client Verification
- Information Gathering: Collect additional client data on medical conditions, addresses, and financial background
- Agreement Management: Send agreements to clients via crm, confirm receipt, and track signed agreements.
- Data Entry: Update communication logs with call outcomes, reasons for non-continuation, and any additional case details.
- Maintain accurate customer records and ensure compliance with all processes and policies.
- Case Disposition: Disposition calls appropriately based on the client's responses
- Special Cases Handling: Manage interactions for clients with sponsors or minors, ensuring all necessary data is collected and agreements are signed.
- Quality Assurance: Follow quality control measures to ensure accuracy and adherence to procedures during client interactions and case creation.
- Technical Proficiency: Familiarity with using automated dialers (e.g., Vicidial), customer relationship management (CRM) systems, and basic office software.
- Team Collaboration: Willingness to work closely with the Welcome Team Lead and other departments to ensure the smooth handling of cases.
Experience & Qualifications
- Proven track record in both customer service and sales environment
- Must have no less than 12 months customer service experience and 6 months sales experience
- Must be currently active on a dialer or have recent direct face-to-face customer engagement experience (retail, in-person sales, or service)
- Strong communication skills with a voice that sounds incredible over the phone—clear, confident, engaging, and persuasive
- Demonstrated drive, resilience, and hunger to achieve targets
- Ability to adapt quickly, handle objections, and maintain professionalism under pressure
- International customer service experience. (Advantageous)
- Ability to work shifts from 3pm - 3am
We want customer-first specialists who truly care about client needs, can handle conversations with confidence, and are willing to go the extra mile. Sales skills are an advantage, but your service quality, professionalism, and voice presence are what will make you stand out
Customer Service
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About us
The Created is a rapidly growing South African online jewellery company with a strong social media presence. We specialise in high-quality, waterproof, and tarnish-resistant pieces for everyday wear.
We operate across B2C, B2B, corporate gifting, and events.
Founded by Marlise, a qualified accountant who started the business while completing her articles, The Created began as a side hustle in a single garage. Today, it has grown into a full-time venture with a dedicated team of full-time employees and a warehouse in Stellenbosch.
We are driven by excellence in customer service, operational efficiency, and a people-first culture.
Rooted in Christian values, The Created is committed to building a business that reflects integrity, stewardship, and care - for our customers, our team, and our partners.
Responsibilities
Provide customer service via email, Instagram DMs, and WhatsApp Business
Receive and process online orders
Pack, ship, and perform quality control on products
Assist with general admin tasks and day-to-day responsibilities as needed
Requirements
Strong written communication skills
Computer literacy
Excellent organisational skills
Experience in customer service and/or Shopify would be beneficial
Personality / Culture Fit
Positive, "yes" mentality
Team player
Strong alignment with Christian values
We are rapidly growing and in the process of building and improving our systems. You will have the opportunity to play an active role in shaping how things are done. This is a dynamic position, with responsibilities that can change from week to week, so adaptability, initiative, and a willingness to grow with the business are essential.
Compensation
Market-related salary.
How to Apply
Contact Marlise at or send your CV to
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Customer Service
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Join Our Team
Are you passionate, driven, and ready to make an impact? We're looking for talented individuals to join our growing team
- Sales / Customer Service
- Outbound
- 1-2 Years in sales or customer service
- Target driven
Basic Salary + Commission
Let's build something amazing together
Forward cv to: -
Job Type: Full-time
Pay: R7 500,00 per month
Work Location: In person
Customer Service
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Remuneration: R12,600
Monthly bonus: R2,000
- after 3 month Probation:
Remuneration: R13,300
Monthly bonus: R3,400
The most important requirements for this role:
You must have and love a cat.
Be able to work 2 Sundays per month
Type faster than 35 wpm
At least one year's contact centre experience (or be a really impressive communicator if you don't have formal experience).
You must have a fast broadband connection with good upload and download speed.
You must be able to communicate effectively in English to customers from the UK.
You must love cats This is a role for someone who has a passion for customer service and a passion for cats.
About the company:
Our company is one of the leading premium cat food brands in the UK, renowned for our commitment to using real meat in our recipes. We pride ourselves on being the best and only meat-only premium cat food, dedicated to providing the highest quality nutrition for cats. Our mission is to ensure that every cat receives the best possible diet, and we are looking for purr-fectly passionate individuals to join our team and contribute to this goal.
Who we are looking for:
We are seeking individuals who are enthusiastic about customer service and share our love for cats. The ideal candidate will have:
Experience in a contact centre environment, showcasing their ability to handle customer inquiries and provide exceptional service.
A cheerful personality and a pleasant, clear voice that makes customers feel welcome and valued.
Strong computer literacy, ensuring you can navigate various software and systems with ease.
Requirements:
To successfully perform the role of a home-based customer service representative, you will need:
A quiet office space at home, free from distractions, with a reliable fibre internet connection.
A laptop or desktop computer that meets our technical specifications.
Back-up power solutions to protect against load shedding, ensuring you can work uninterrupted.
If you're feline like this is the purr-fect role for you and you're ready to join a company that values both customer service and feline friends, please send your CV to outlining the 6 points under the most important requirements for this role above with the reference: CC15/09 in the title.
Customer Service
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Location: Remote (Outside US)
Hours: Full‑time, US time zone
Salary: $1,200 USD per month
What You'll Do- Handle inbound/outbound calls, email, and SMS via RingCentral; log clean notes in the CRM.
- Pre‑qualify leads, schedule estimates/installs, and send confirmations/reminders.
- Support sales: prepare/follow up on estimates; coordinate with operations and vendors.
- Run light AR/AP in QuickBooks Online: invoices, payments, weekly basic reconciliations.
- Permits: submit, track, close; keep tidy digital records.
- Update orders/contracts
- Produce simple status and metric reports; keep files up to date in Google/Microsoft.
- 2+ years in Customer Service / Office Admin / AR‑AP.
- Hands‑on QuickBooks Online (invoices, payments, reconciliation).
- RingCentral/VoIP: queues, transfers, VM, SMS.
- Disciplined CRM usage (JobNimbus/HubSpot or similar): clean data, notes & follow‑ups.
- English B2+ (spoken/written). Spanish fluent/advanced.
- Full‑time availability in US business hours.
- Professional remote setup: ≥ 50 Mbps internet, modern PC, (ideally) dual monitors, quality headset.
- Permit workflows
- Inventory experience
- Background in construction, home services, or franchises.
- Intermediate Google Sheets/Excel.
- Stable, long‑term role in a growing franchise network.
- Training on systems and processes; real impact on customer experience.
- Collaborative, service‑driven culture. Competitive compensation.